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Project Manager skills for your resume and career
Project managers must possess a mix of both hard and soft skills, with the specifics of these skills coming down to the industry and position itself. The following skills, however, will increase your chances across the board.
The most highly sought-after hard skill for a project manager is, unsurprisingly, project management and all of the skills that fall under that umbrella. Project managers should use their resumes to demonstrate a strong command of project planning, project initiation, and project control. Project managers must also demonstrate the hard skill of customer service, and a focus on customer satisfaction.
Some of the most important soft skills for a project manager include leadership and critical thinking abilities. Leadership abilities can be demonstrated through skills such as ensuring compliance and managing risk, while critical thinking may involve skills such as ensuring quality standards and improving business processes.
15 project manager skills for your resume and career
1. Project Management
- Provided project management on browser project to use vendor's database to provide customers with cardholder information when evaluating cardholder applications.
- Implemented project management methodologies to effectively deliver new pathogen inactivation integrated system for donated fresh frozen plasma for European market.
2. Project Scope
- Managed project scope and creation of product requirements and their conversion into specifications amended to the corporate development agreement.
- Negotiated regularly across technical domains to successfully work across teams to mitigate risks and deliver within approved project scope.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service.
- Coordinated and provided technical assistance to IBM Customer Service Engineers servicing the State Farm Agency Computer Systems and data communications.
4. Infrastructure
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
- Project Manager supporting quality management project efforts for infrastructure, application integration, and software deployments at the Transportation Security Administration.
- Consulted with customer security and IT departments on implementing new technology into existing infrastructure and hosted training programs for screening teams.
5. Status Reports
- Prepared regular status reports and facilitating status meetings and other communication with internal customers, Business clients and steering committee.
- Conducted portfolio analysis and created, updated and maintained the overall technology portfolio dashboard and project status reports.
6. Risk Management
Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.
- Project Management -Scope Management -Schedule Management -Budget Management -Risk Management -Communication -Customer Relationship Management -Process Management
- Maintained Risk Management/Change Management Repository.
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- Project engineering/management and/or construction management experience.
- Direct involvement with risk assessments, engineering development, construction management, budget oversight, project status reporting and procurement.
8. Customer Satisfaction
- Conflict Resolution Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customized projects with integrity to fit unique customer needs, while maintaining excellent customer satisfaction, delivering on-time and accurate solutions.
9. Project Documentation
- Maintained project documentation, coordinated internal resources and external vendors, and provided customer service support to district and school personnel.
- Managed project documentation and website content on Microsoft Office SharePoint 2007 and provided expertise in consolidating and migrating information.
10. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Worked with supervisors and upper level management in India and Laos to improve operational efficiency and ensure adherence to quality standards.
- Adopted quality control measures and continuous monitoring at all program stages to ensure achievement of overall quality standards and design expectations.
11. Construction Projects
A construction project is an organized process of constructing, redeveloping, renovating, or otherwise improving a building, or structure. The project phase begins usually as a broad criterion that is then made with the help of a brief, feasibility analysis, funding, and planning. The majority of construction projects are one-time jobs.
- Key Responsibilities: Provided senior level guidance and technical assistance on private and municipal construction projects within Miami-Dade County.
- Managed administrative and support functions for assigned construction projects to include: scheduling meetings and maintaining calendars and contacts.
12. Process Improvement
- Boosted user performance, reduced illegal server configurations, and improved order shipping times, further illustrating exceptional process improvement talents.
- Created and implemented process improvement in the way projects were tracked internally, dramatically helping project managers handle increasing workload.
13. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Managed the business development process by working with organizational staff to identify and respond to bidding opportunities for professional consulting services.
- Support initiative delivery through a developed streamline process by working extensively with marketing, operations, business development and account management.
14. Scrum
Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.
- Charged with project managing web-based software implementation; additional responsibilities as Product Owner and Scrum Master across multiple projects.
- Managed multiple custom software development projects from requirement through deployment utilizing Agile methodology including Extreme Programming and Scrum.
15. Project Budget
A project budget is a tool used by project heads and project managers to estimate the total cost of a project. It can be defined as the financial and personnel disposal limits that are needed to be imposed before the execution of the project.
- Project manager-Market segmentation for potential property exposures, project budgeting, furnishings and design, company quotas, and contractor communications.
- Managed and reconciled completed project budgets, determined final costs, and provided reporting information, ensuring budget compliance.
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What skills help Project Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on Project Manager resumes?
Elisa Chan
Assistant Professor of Marketing, New York Institute of Technology
What soft skills should all Project Managers possess?
David Rockwood
Architect, Professor, DArch Program Director, University of Hawaii at Manoa
-team building
-accuracy
-responsibility
What hard/technical skills are most important for Project Managers?
David Rockwood
Architect, Professor, DArch Program Director, University of Hawaii at Manoa
-structural and MEP systems knowledge
-scheduling and workflow
What Project Manager skills would you recommend for someone trying to advance their career?
Nicole Jones Young Ph.D.
Assistant Professor of Organizational Behavior, Franklin and Marshall College
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.
What type of skills will young Project Managers need?
Jennifer Tockman
Director of Career Development and BOLD Women's Leadership Network, Colby-Sawyer College
What technical skills for a Project Manager stand out to employers?
Keith Hassell
Executive Director of Career & Professional Development, Sacred Heart University
In addition, soft skills continue to be equally important in today's job market. NACE (the National Association of Colleges and Employers) identified seven core competencies that employers seek from entry level candidates which include critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work ethic, career management and global/intercultural fluency.
List of project manager skills to add to your resume
The most important skills for a project manager resume and required skills for a project manager to have include:
- Project Management
- Project Scope
- Customer Service
- Infrastructure
- Status Reports
- Risk Management
- Construction Management
- Customer Satisfaction
- Project Documentation
- Quality Standards
- Construction Projects
- Process Improvement
- Business Development
- Scrum
- Project Budget
- Microsoft Project
- SharePoint
- PMO
- General Contractors
- HR
- Visio
- QA
- Management System
- Project Completion
- Windows
- SDLC
- Cost Estimates
- HVAC
- CAD
- Client Expectations
- Sigma
- R
- Agile Project Management
- Business Processes
- SQL
- ERP
- Resource Allocation
- RFP
- Shop Drawings
- ISO
- Work Breakdown Structure
- RFI
- Smartsheet
- Executive Management
- Ms Teams
- Manage Project Scope
- ROI
- Manage Cross
- Proven Project Management
- Business Analysts
Updated January 8, 2025
