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Project/process manager skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

Elisa Chan,

Nicole Jones Young Ph.D.

Below we've compiled a list of the most critical project/process manager skills. We ranked the top skills for project/process managers based on the percentage of resumes they appeared on. For example, 23.2% of project/process manager resumes contained project management as a skill. Continue reading to find out what skills a project/process manager needs to be successful in the workplace.

15 project/process manager skills for your resume and career

1. Project Management

Here's how project/process managers use project management:

Provided results-driven project management and leadership for the definition, development, and implementation of processes resulting in improved performance.
Project management support for strategic planning initiatives, consulting engagements, vendor management, workforce planning, and modernization.

2. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how project/process managers use sigma:

Provided Lean/Six Sigma training to approximately 500 individuals, which created a process-improvement culture and mindset within the organization.
Developed service delivery offering for Six Sigma consulting services.

3. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how project/process managers use business process:

Delivered performance management strategies and supporting business processes leveraging subject matter expertise in support chain and inventory management.
Drafted SharePoint requirements for use in developing SharePoint solutions and migrating business processes off of legacy platforms.

4. Lean Six Sigma

Here's how project/process managers use lean six sigma:

Collaborate leverage Lean Six Sigma knowledge to identify, prioritize and implement continuous improvement projects within Servicing.
Developed, implemented and sustained LEAN Six Sigma projects serving as Corporate Relationship Manager for several divisions.

5. Process Improvement

Here's how project/process managers use process improvement:

Represented department by working on various process improvements teams, special project initiatives, and supported implementation of new technology.
Identified issues among existing clients with acquisition, merger, and divestiture developing better process improvements and client relationships.

6. Project Scope

Here's how project/process managers use project scope:

Managed project scope and ensured project tasks, action items and deliverables were completed.
Developed technical descriptions to integrate and develop project scope using work management systems, drawings, materials procurement and construction contracts.

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7. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how project/process managers use infrastructure:

Led successful, on-time, and on budget implementation of antiquated plant systems infrastructure and manufacturing enterprise applications.
Collaborated closely with stakeholders and facilitated training sessions to incorporate new tools and processes into existing infrastructure.

8. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how project/process managers use logistics:

Directed and managed logistics and execution of photography and videos shoots for marketing collateral.
Planned, created, and executed projects for Purchasing, Accounts Payable, Marketing, Information Systems and International Logistics.

9. Process Design

Process design is the act of creating a result-driven process that will lead to the achievement of an organization's goals, visions, and objectives. At its core, process design is the defines the processes and strategies that an organization can implement into achieving its lofty aims and objectives. It's usually presented in form of an infographic labeling each stage and with arrows showing the hierarchy of the steps.

Here's how project/process managers use process design:

Refined process design procedures following ITIL guidelines.
Process design and safety interlock engineering of the Fuel Processing Restoration Project, a major reprocessing facility at INEL.

10. SharePoint

Here's how project/process managers use sharepoint:

Designed and institutionalized a successful SharePoint document library to meet operational, compliance, change control and audit needs.
Coordinated implementation of SharePoint Server 2010 content re-design project between property management department and third party vendor.

11. Project Stakeholders

Here's how project/process managers use project stakeholders:

Provided superior customer care to all project stakeholders, analyzed existing processes and gathered business requirements.
Conducted Requirements gathering session and elicited requirements from project stakeholders.

12. Project Documentation

Here's how project/process managers use project documentation:

Developed project documentation, trained and supported users on solution implementation.
Finalized all project documentation with successful handoff to the direct partner.

13. Status Reports

Here's how project/process managers use status reports:

Identified and assigned resources to projects, prepared/presented project status reports.
Monitor progress through reporting, assist with issue resolution, update and provide status reports to management.

14. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how project/process managers use qa:

Diagnosed, corrected, and documented issues, risks, and problems using Quality Assurance (QA) practices.
Coordinated and conducted project activities (meetings, reports, documentation, QA and UAT).

15. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how project/process managers use r:

Developed the predictive model in R for detecting cognitive impairment achieving 90% accuracy rate for successful prediction.
Project manager for several customers including Big R Stores, Murphy Oil, Auto Dealerships and Auto SpecialtyStores.

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What skills help Project/Process Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on project/process manager resumes?

Elisa Chan

Assistant Professor of Marketing, New York Institute of Technology

In my opinion, the fundamental skills required for marketing jobs haven't really changed. What changed is where or how these skills are applied. So my response to this question might sound cliche, but I strongly believe that it is true. Strong statistics and marketing analytics ability to show that you are able to make data-driven decisions. Interpersonal skills to show that you can respectfully and effectively interact with others, which are indicative of how you will manage work relationship as well as that with clients and customers.

What project/process manager skills would you recommend for someone trying to advance their career?

Nicole Jones Young Ph.D.

Assistant Professor of Organizational Behavior, Franklin and Marshall College

Gap years are interesting to me. There is a difference between someone who has ample monetary resources and voluntarily decides to take a "gap" year to travel the world, as opposed to someone who involuntarily takes a "gap" year because they legitimately cannot find a job.
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.

What type of skills will young project/process managers need?

Jennifer Tockman

Director of Career Development and BOLD Women's Leadership Network, Colby-Sawyer College

Flexibility, ability to adapt to whatever style work style, and the environment we are using given the world around us, working as a team (even if remote), can be a self-learner, especially in a private fashion. Excellent communication skills are also essential for success.

What technical skills for a project/process manager stand out to employers?

Angela Sebby Ph.D.

Assistant Professor, Western Carolina University

Business, creative, and organizational skills - I would recommend that upcoming graduates are proficient in Word, Excel (highly used), Powerpoint, Outlook (especially how to send meeting requests and calendar organization), TEAMS, Gantt charts for team management, Mindmapping for creativity, and design software. Additionally, I would recommend that they learn how to properly utilize social media for marketing and PR, not just personal posting. Finally, email etiquette would be essential.

What soft skills should all project/process managers possess?

Milena Stanislavova Ph.D.

Professor of Mathematics and Chair of Economics Department, University of Kansas

Working and collaborating in groups, presenting to different audiences, writing technical reports, grant applications and researching new topics are all essential soft skills. Much of today's world relies on data, so collecting, summarizing, organizing and presenting data is also an important soft skill that is becoming quite fundamental.

Do you want to know more?

List of project/process manager skills to add to your resume

The most important skills for a project/process manager resume and required skills for a project/process manager to have include:

Project Management
Sigma
Business Process
Lean Six Sigma
Process Improvement
Project Scope
Infrastructure
Logistics
Process Design
SharePoint
Project Stakeholders
Project Documentation
Status Reports
QA
R
SQL

ERP
Process Changes
PMO
Data Analysis
Management Processes
Capital Projects
Process Engineering
UAT
Project Budget
Cost Savings
PMI
KPI
ROI
Management System
Gantt Charts
SDLC

SLA
SME
FDA
Vendor Management
Issue Resolution
HR
System Design
User Acceptance
ITIL
ISO
Organizational Change Management
RFP
P Id
Manage Project Scope
Executive Management

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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