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Project support analyst skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Joseph Snider,
Hanna Kim Ph.D.
Below we've compiled a list of the most critical project support analyst skills. We ranked the top skills for project support analysts based on the percentage of resumes they appeared on. For example, 25.4% of project support analyst resumes contained project management as a skill. Continue reading to find out what skills a project support analyst needs to be successful in the workplace.

15 project support analyst skills for your resume and career

1. Project Management

Here's how project support analysts use project management:
  • Provide technical, procurement, and administrative assistance to Joint Project Management.
  • Drafted development requests, business requirements and project management plans.

2. SharePoint

Here's how project support analysts use sharepoint:
  • Designed, planned, and administered projects to improve information accessibility, information storage and access utilizing SharePoint.
  • Supported configuration management of programmatic and corporate documentation on the company's internal SharePoint site.

3. Status Updates

Status Updates are small descriptions of what recently transpired in a project. These discussions are often used in large projects that require multiple moving parts and are used to determine where different departments are at within stages of the project. Status updates may be provided through a meeting, through simple bullet-point lists, or in a longer report.

Here's how project support analysts use status updates:
  • Generate reporting and facilitate project status updates.
  • Collect status updates from team leads then revise the project schedule.

4. Support Project

Here's how project support analysts use support project:
  • Support Project Manager in face to face training development.
  • Support project development and control team with all budget needs.

5. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how project support analysts use pmo:
  • Generate reports after due analysis to monitor project health(PMO).
  • Provided data support to PMO Team Research analysis data for budget tracking and financial forecasting.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how project support analysts use data entry:
  • Performed quick and accurate data entry of field-data collection.
  • Perform data entry in the IBM Cognos TM1 application software.

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7. Data Analysis

Here's how project support analysts use data analysis:
  • Validated and performed data analysis on provider and vendor data for systems migration.
  • Designed and performed data analysis and integrity testing.

8. Application Support

The efficient operation of an application needs day to day maintenance that is done through application support. It assists users to manage any queries or errors they may face in the daily use of the application as well as provide a contact that users can reach for assistance. It may include a service desk and backups.

Here's how project support analysts use application support:
  • Network support and application support for various media outlets and news stations.
  • Worked as STUSCO's on-site contingency site delegate responsible for primary application support person for disaster recovery.

9. SQL

Here's how project support analysts use sql:
  • Utilized UNIX, Perl script, SQL scripts and tested UNIT Test framework for testing data quality rules.
  • Participated with the implementation of (10) Servers, including SQL, Exchange, OWA and IIS.

10. Financial Analysis

Here's how project support analysts use financial analysis:
  • Perform in-depth project financial analysis and explain variances; performs analysis and prepare non-routine/custom reports to answer non-routine questions.
  • Provide financial analysis to 30 project managers on their respective projects monthly.

11. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how project support analysts use technical support:
  • Performed software installations, troubleshooting, upgrades, configurations, documentation and provided technical support.
  • Provide technical support for Market Data applications and Fixed Income/ Government trading applications.

12. Analyze Data

Analyze data or data analysis refers to the practice of studying, organizing, and transforming data to make it more useful. It also includes the cleansing of non-useful information which helps in better decision making regarding any particular matter. Analyze data is a practice that is used widely in the field of business, social sciences, and science.

Here's how project support analysts use analyze data:
  • Utilized Catalyst WMS and Microsoft Office tools to generate reports and analyze data for team leaders.
  • Analyze data gathered and develop solutions in order to minimize cost and guarantee customer satisfaction.

13. Medicaid

Here's how project support analysts use medicaid:
  • Examine applications to determine Medicaid eligibility or ineligibility.
  • Perform case file review audits to verify that Medicaid eligibility is determined correctly based on applications and all associated documents provided.

14. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how project support analysts use qa:
  • Managed, uploaded, and tested all SCORM content in Production, QA, Sandbox and Test Environments.
  • Maintain technical evaluation QA Records, Source Surveillance packages and other SC documentation.

15. Purchase Orders

Here's how project support analysts use purchase orders:
  • Assisted Project managers for AT&T Mobility in processing quotes for purchase order creation and daily receiving on approved lines.
  • Approved purchase order and change order requisitions, ensuring there was enough in the budget to cover costs.
top-skills

What skills help Project Support Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on project support analyst resumes?

Joseph Snider

Assistant Professor, Indiana Wesleyan University

Experience, certifications, and degrees. Some are must-haves, and some are nice-to-have.

What soft skills should all project support analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for project support analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What project support analyst skills would you recommend for someone trying to advance their career?

Dr. Brian SimmonsDr. Brian Simmons LinkedIn profile

Associate Provost, Columbia International University

I would not think so much in terms of "skills to enhance" but rather experiences that will add depth of insight and understanding. Candidates with a variety of practical experiences, coupled with rigorous academic training, are set apart from others.

What type of skills will young project support analysts need?

Missy GutkowskiMissy Gutkowski LinkedIn profile

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

What technical skills for a project support analyst stand out to employers?

Robyn Brouer Ph.D.Robyn Brouer Ph.D. LinkedIn profile

Chair and Professor, Canisius College

Employers can train on technical skills, what they routinely ask for are "soft skills"- they want graduates who can think critically, effectively communicate, can work well in teams, and do so in a professional manner with a strong work ethic.

List of project support analyst skills to add to your resume

Project support analyst skills

The most important skills for a project support analyst resume and required skills for a project support analyst to have include:

  • Project Management
  • SharePoint
  • Status Updates
  • Support Project
  • PMO
  • Data Entry
  • Data Analysis
  • Application Support
  • SQL
  • Financial Analysis
  • Technical Support
  • Analyze Data
  • Medicaid
  • QA
  • Purchase Orders
  • UAT
  • Project Data
  • PSA
  • ERP
  • Project Scope
  • Project Documentation
  • Management System
  • Process Documentation
  • Microsoft Project
  • Technical Assistance
  • Program Support
  • Training Materials
  • Windows XP
  • Project Portfolio
  • Sigma
  • Troubleshoot
  • Travel Arrangements
  • User Acceptance
  • NASA
  • Portfolio Management
  • Data Collection
  • PC
  • Master Data
  • HR
  • Expense Reports
  • POS
  • Configuration Management
  • Test Scripts
  • Office Equipment
  • Conference Calls
  • Unix
  • Identify Issues
  • SLA
  • Lotus Notes

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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