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What does a project support analyst do?

Updated January 8, 2025
8 min read
Quoted expert
Erik Johnson Ph.D.

Project support analysts are professionals who are responsible for handling a project by coordinating information and providing support through data analysis. These analysts must work with other team members to prepare detailed plans while determining resource allocation for new projects. They must conduct internal meetings with stakeholders and consultants to review finances and streamline the overall workflow. Project support analysts must also establish performance indicators to monitor every step of the project with reference to cost estimates, overall plans, and deliverable deadlines.

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Project support analyst responsibilities

Here are examples of responsibilities from real project support analyst resumes:

  • Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
  • Provide agents with low QA scores with refresher course or tips on what it takes to get higher scores.
  • Support configuration management of programmatic and corporate documentation on the company's internal SharePoint site.
  • Design, plan, and administer projects to improve information accessibility, information storage and access utilizing SharePoint.
  • Deliver an innovative data visualization capability.
  • Assist in the company's annual vehicle acquisition RFP.
  • Generate strategy for hardware reaching end of life, create RFP supporting hardware replacement strategy.
  • Create retrofit plan for the modernized M-TADS/PNVS system and provide sub-contract data deliverables.
  • Analyze Medi-Cal data privacy and security regulations, develop or update policies, design and field test staff training sessions.
  • Analyze and record activity of Medi-Cal recovery cases while maintaining an assign caseload.
  • Support configuration control and provide coordination and feedback to LM management regarding retrofit activities and flight tests associate with EMC testing.
  • Deliver an innovative data visualization capability.

Project support analyst skills and personality traits

We calculated that 25% of Project Support Analysts are proficient in Project Management, SharePoint, and Status Updates. They’re also known for soft skills such as Analytical skills, Communication skills, and Interpersonal skills.

We break down the percentage of Project Support Analysts that have these skills listed on their resume here:

  • Project Management, 25%

    Provide technical, procurement, and administrative assistance to Joint Project Management.

  • SharePoint, 9%

    Designed, planned, and administered projects to improve information accessibility, information storage and access utilizing SharePoint.

  • Status Updates, 7%

    Generate reporting and facilitate project status updates.

  • Support Project, 7%

    Support Project Manager in face to face training development.

  • PMO, 4%

    Generate reports after due analysis to monitor project health(PMO).

  • Data Entry, 4%

    Performed quick and accurate data entry of field-data collection.

Most project support analysts use their skills in "project management," "sharepoint," and "status updates" to do their jobs. You can find more detail on essential project support analyst responsibilities here:

Analytical skills. To carry out their duties, the most important skill for a project support analyst to have is analytical skills. Their role and responsibilities require that "management analysts must be able to interpret information and use their findings to make proposals." Project support analysts often use analytical skills in their day-to-day job, as shown by this real resume: "defined partner determination procedures and control business partners in the master data. "

Communication skills. Another soft skill that's essential for fulfilling project support analyst duties is communication skills. The role rewards competence in this skill because "management analysts must be able to convey information clearly in both writing and speaking." According to a project support analyst resume, here's how project support analysts can utilize communication skills in their job responsibilities: "initiated valuable relationships with technical marketing, communications, and project management operating committee to define processes and create work flows. "

Interpersonal skills. Another skill that relates to the job responsibilities of project support analysts is interpersonal skills. This skill is critical to many everyday project support analyst duties, as "management analysts work with managers and other employees of the organizations for which they provide consulting services." This example from a resume shows how this skill is used: "possess excellent interpersonal, analytical, communication and organizational skills with proven ability in team management, customer relationship management"

Time-management skills. project support analyst responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This resume example shows what project support analysts do with time-management skills on a typical day: "coordinated transactions to ensure due diligence met transaction deadlines. "

Problem-solving skills. A commonly-found skill in project support analyst job descriptions, "problem-solving skills" is essential to what project support analysts do. Project support analyst responsibilities rely on this skill because "management analysts must be able to think creatively to solve clients’ problems." You can also see how project support analyst duties rely on problem-solving skills in this resume example: "analyze data gathered and developed solutions and alternative methods of proceeding. "

All project support analyst skills

The three companies that hire the most project support analysts are:

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Compare different project support analysts

Project support analyst vs. Business analyst/project manager

A business analyst/project manager is responsible for developing project management procedures, analyzing processes, and ensuring the accuracy and efficiency of project deliverables, following clients' specifications and requirements to meet their highest satisfaction. Business analysts/project managers manage project resources, delegate tasks to project staff, setting deadlines, and coordinating with the clients for regular updates and suggest strategic adjustments as needed. They also mitigate potential risks and manage changes during the project execution, maintaining the quality of the outputs, and balancing costs to meet the clients' budget goals.

The annual salary of business analyst/project managers is $44,166 higher than the average salary of project support analysts.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both project support analyst and business analyst/project manager positions are skilled in project management, sharepoint, and manage stakeholder expectations.

These skill sets are where the common ground ends though. The responsibilities of a project support analyst are more likely to require skills like "status updates," "support project," "data entry," and "application support." On the other hand, a job as a business analyst/project manager requires skills like "business stakeholders," "business process," "business analysis," and "visio." As you can see, what employees do in each career varies considerably.

Business analyst/project managers earn the highest salaries when working in the finance industry, with an average yearly salary of $120,172. On the other hand, project support analysts are paid more in the utilities industry with an average salary of $64,192.The education levels that business analyst/project managers earn slightly differ from project support analysts. In particular, business analyst/project managers are 11.3% more likely to graduate with a Master's Degree than a project support analyst. Additionally, they're 0.7% more likely to earn a Doctoral Degree.

Project support analyst vs. Senior analyst/project manager

A senior analyst project manager's main job is to track the milestones of their company's important projects. They also manage the clients' databases. They are responsible for distributing databases to the sales representatives. They also help in automating their company.

On average, senior analyst/project managers earn a $57,580 higher salary than project support analysts a year.A few skills overlap for project support analysts and senior analyst/project managers. Resumes from both professions show that the duties of each career rely on skills like "project management," "sharepoint," and "pmo. "

Each career also uses different skills, according to real project support analyst resumes. While project support analyst responsibilities can utilize skills like "status updates," "manage stakeholder expectations," "support project," and "data entry," senior analyst/project managers use skills like "crm," "process improvement," "sdlc," and "business analysis."

Senior analyst/project managers may earn a higher salary than project support analysts, but senior analyst/project managers earn the most pay in the retail industry with an average salary of $115,212. On the other hand, project support analysts receive higher pay in the utilities industry, where they earn an average salary of $64,192.Average education levels between the two professions vary. Senior analyst/project managers tend to reach higher levels of education than project support analysts. In fact, they're 10.7% more likely to graduate with a Master's Degree and 0.7% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for project support analysts in the next 3-5 years?

Erik Johnson Ph.D.Erik Johnson Ph.D. LinkedIn profile

Assistant Professor of Economics, Carthage College

Two technologies are likely to become more critical in the next 3-5 years: First, much more videoconferencing and remote meetings are likely here to stay. Be sure you can communicate effectively through these mediums. Secondly, using large amounts of numerical and textual data will become increasingly crucial for businesses and policy analysis. Learning how to sift through these data and glean insights from them are likely essential skills to develop and will allow you to grow in your career.

Project support analyst vs. Analyst lead

The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.

An average analyst lead eans a higher salary compared to the average salary of project support analysts. The difference in salaries amounts to analyst leads earning a $39,548 higher average salary than project support analysts.By looking over several project support analysts and analyst leads resumes, we found that both roles require similar skills in their day-to-day duties, such as "project management," "sharepoint," and "data entry." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from project support analyst resumes include skills like "status updates," "manage stakeholder expectations," "support project," and "pmo," whereas an analyst lead is more likely to list skills in "analytics," "customer service," "excellent interpersonal," and "java. "

Analyst leads earn the highest salary when working in the finance industry, where they receive an average salary of $110,488. Comparatively, project support analysts have the highest earning potential in the utilities industry, with an average salary of $64,192.Most analyst leads achieve a higher degree level compared to project support analysts. For example, they're 8.1% more likely to graduate with a Master's Degree, and 1.2% more likely to earn a Doctoral Degree.

Project support analyst vs. Planning analyst

As a planning analyst, you will be responsible for designing and implementing a company's business and marketing strategies with the goal of driving profits and reducing costs. You will propose measures to enhance an organization's overall efficiency, and guide managers on ways to strengthen profit margins through risk awareness reduced costs, and increased revenues. Other duties include conducting risk analyses to identify areas of potential failure, maintaining the business continuity program, and handling internal and external corporate communications with the investment community and industry analysts.

Planning analysts tend to earn a higher pay than project support analysts by an average of $12,421 per year.While their salaries may vary, project support analysts and planning analysts both use similar skills to perform their duties. Resumes from both professions include skills like "project management," "data analysis," and "sql. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "sharepoint," "status updates," "manage stakeholder expectations," and "support project" are skills that commonly show up on project support analyst resumes. On the other hand, planning analysts use skills like customer service, logistics, strong analytical, and visualization on their resumes.The automotive industry tends to pay the highest salaries for planning analysts, with average annual pay of $76,869. Comparatively, the highest project support analyst annual salary comes from the utilities industry.planning analysts reach similar levels of education compared to project support analysts, in general. The difference is that they're 4.9% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.

Types of project support analyst

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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