What does a project support specialist do?
Project support specialists offer project management assistance to project managers in companies. The specialists work along with the staff members to supervise the assigned projects by an organization. They determine and rectify possible problems within projects and may also take responsibility for employee training and development to perform designated tasks. It is part of their duties to handle all manner of technical requests. Also, they can be employed as a technical support specialist.
Project support specialist responsibilities
Here are examples of responsibilities from real project support specialist resumes:
- Manage various database (SQL) to prepare reports and data sheets.
- Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
- Used Linux commands and scripts to maintain backups for HPP.
- Maintain production documentation to meet ISO 9002 and QS 9000 requirements.
- Craft and assist with intricate queries using joins, parameters, dynamic SQL, data constraints, inserts, and truncations.
- Work with infrastructure teams in network and server provisioning, coordinate any require change management, registration/update to project tracking system.
- Perform industrial 3D design of company products using AutoCAD.
- Provide mechanical design of parts and assemblies including linear motion bearings, pumps and motors, using Pro/E and AutoCAD.
- Partner with clients throughout project life cycle, serving as SME and trainer.
- Analyze and plan for anticipate changes in Unix data capacity requirements.
- Examine robbery tapes, collect and gather documentation for subpoenas.
- Prepare requests for production of documents using HIPPA-complaint authorizations and subpoenas.
Project support specialist skills and personality traits
We calculated that 25% of Project Support Specialists are proficient in Project Support, Project Management, and Logistics. They’re also known for soft skills such as Customer-service skills, Listening skills, and Speaking skills.
We break down the percentage of Project Support Specialists that have these skills listed on their resume here:
- Project Support, 25%
Produced and published formal training materials for newly hired Project Support Specialists.
- Project Management, 11%
Provide support to corporate responsibility project management teams to assist in management and processing of data supporting global working conditions training.
- Logistics, 8%
Assist project manager with coordinating company sponsored conferences to include acquiring approvals, team registrations, travel accommodations, and logistics.
- NASA, 6%
Verified authorizations were compliant with travel policies as stated in NASA''s Financial Management Requirements (FMR) Vol.
- SharePoint, 5%
Developed and demonstrated SharePoint Sever 2010 support for several departments both internal and external.
- Meeting Minutes, 4%
Documented meeting minutes and action items captured during monthly global teleconference.
Common skills that a project support specialist uses to do their job include "project support," "project management," and "logistics." You can find details on the most important project support specialist responsibilities below.
Customer-service skills. The most essential soft skill for a project support specialist to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, a project support specialist resume shows how their duties depend on customer-service skills: "maintained work order files, acknowledged pos from customer and open customer work order via sap. "
Listening skills. Another essential skill to perform project support specialist duties is listening skills. Project support specialists responsibilities require that "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Project support specialists also use listening skills in their role according to a real resume snippet: "insured dod, fars, dfars and other flow downs were communicated, reported and adhered to by all suppliers. "
Speaking skills. This is an important skill for project support specialists to perform their duties. For an example of how project support specialist responsibilities depend on this skill, consider that "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a project support specialist: "represented hazmart during army materials management command, iso and outside epa inspections. ".
Writing skills. A big part of what project support specialists do relies on "writing skills." You can see how essential it is to project support specialist responsibilities because "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." Here's an example of how this skill is used from a resume that represents typical project support specialist tasks: "fostered greater employee engagement and workplace cohesiveness by developing internal social media through blog writing and sharepoint sites. "
Problem-solving skills. A commonly-found skill in project support specialist job descriptions, "problem-solving skills" is essential to what project support specialists do. Project support specialist responsibilities rely on this skill because "support workers must identify both simple and complex computer problems, analyze them, and solve them." You can also see how project support specialist duties rely on problem-solving skills in this resume example: "identified root cause of data integrity issues in salesforce system and worked with it depart to develop potential solutions. "
The three companies that hire the most project support specialists are:
- ICF52 project support specialists jobs
- ASRC Federal12 project support specialists jobs
- Nonprofit Finance Fund10 project support specialists jobs
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Project support specialist vs. Project coordinator
Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization. Project coordinators join meetings of the special committee, from planning to evaluation. They take notes and jot down action plans. They ensure that the committee members assigned to do specific tasks are doing so. They also guarantee project success by ensuring that the people involved in the project are working well together.
There are some key differences in the responsibilities of each position. For example, project support specialist responsibilities require skills like "project support," "logistics," "nasa," and "management system." Meanwhile a typical project coordinator has skills in areas such as "customer service," "powerpoint," "project coordination," and "excellent organizational." This difference in skills reveals the differences in what each career does.
Project coordinators earn the highest salaries when working in the finance industry, with an average yearly salary of $61,667. On the other hand, project support specialists are paid more in the pharmaceutical industry with an average salary of $49,960.The education levels that project coordinators earn slightly differ from project support specialists. In particular, project coordinators are 1.4% more likely to graduate with a Master's Degree than a project support specialist. Additionally, they're 0.3% more likely to earn a Doctoral Degree.Project support specialist vs. Support lead
A support lead is typically in charge of overseeing the performance of a technical support team, ensuring efficiency and customer satisfaction. Their responsibilities revolve around assessing the performance of the workforce, resolving complex issues, identifying customer needs and sales opportunities, and training new team members. They may also perform calls and correspondence, respond to inquiries, and resolve issues promptly. Furthermore, as a support lead, it is essential to perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of transactions.
Each career also uses different skills, according to real project support specialist resumes. While project support specialist responsibilities can utilize skills like "project support," "project management," "logistics," and "nasa," support leads use skills like "customer service," "cash management," "sales floor," and "payroll."
Average education levels between the two professions vary. Support leads tend to reach similar levels of education than project support specialists. In fact, they're 0.3% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for project support specialists in the next 3-5 years?
Matthew Gilbert
Lecturer of Marketing, Coastal Carolina University
Project support specialist vs. Staff specialist
The duties of a staff specialist depend on their line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks such as preparing and processing documents, answering calls and correspondence, arranging appointments and meetings, and maintaining records of all transactions. There are also instances where they must liaise with clients, offer products and services, close sales, participate in the hiring and training procedures, and develop strategies to optimize business performance. Furthermore, as a staff specialist, it is essential to maintain an active communication line with fellow staff, coordinating to ensure an efficient workflow.
The required skills of the two careers differ considerably. For example, project support specialists are more likely to have skills like "project support," "project management," "logistics," and "nasa." But a staff specialist is more likely to have skills like "patients," "powerpoint," "excellent organizational," and "financial statements."
When it comes to education, staff specialists tend to earn similar degree levels compared to project support specialists. In fact, they're 0.4% more likely to earn a Master's Degree, and 0.6% more likely to graduate with a Doctoral Degree.Project support specialist vs. Field specialist
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
Even though a few skill sets overlap between project support specialists and field specialists, there are some differences that are important to note. For one, a project support specialist might have more use for skills like "project support," "project management," "logistics," and "nasa." Meanwhile, some responsibilities of field specialists require skills like "customer service," "strong customer service," "renewable energy," and "troubleshoot. "
Field specialists enjoy the best pay in the energy industry, with an average salary of $77,262. For comparison, project support specialists earn the highest salary in the pharmaceutical industry.The average resume of field specialists showed that they earn lower levels of education compared to project support specialists. So much so that theyacirc;euro;trade;re 5.9% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.Types of project support specialist
Updated January 8, 2025











