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Become A Projection Technician

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Working As A Projection Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $73,752

    Average Salary

What Does A Projection Technician Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

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How To Become A Projection Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Projection Technician Jobs

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Projection Technician Career Paths

Projection Technician
Technical Support Specialist Network Administrator Information Technology Director
Chief Information Officer
11 Yearsyrs
Systems Administrator Engineer Senior Software Engineer
Chief Technology Officer
11 Yearsyrs
Project Engineer Project Analyst Data Analyst
Data Manager
6 Yearsyrs
Systems Administrator Senior Software Engineer
Development Manager
8 Yearsyrs
Lead Technician Systems Administrator Engineer
Engineering Manager
10 Yearsyrs
Desktop Support Technician Help Desk Specialist Network Administrator
Information Systems Manager
6 Yearsyrs
Project Manager Information Technology Project Manager
Information Technology Director
10 Yearsyrs
Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Lead Technician Technical Support Specialist Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Project Engineer Systems Engineer Information Technology Manager
Information Technology Support Manager
8 Yearsyrs
Service Technician Operations Manager Operations Vice President
President Of Operations
9 Yearsyrs
Project Leader Business Analyst Information Technology Project Manager
Senior Information Technology Manager
10 Yearsyrs
Project Manager Program Manager Product Manager
Senior Product Manager
10 Yearsyrs
Senior Technologist Project Manager Information Technology Project Manager
Service Delivery Manager
11 Yearsyrs
Desktop Support Technician Network Technician Systems Analyst
Systems Manager
7 Yearsyrs
Project Coordinator Human Resources Coordinator Technical Recruiter
Technical Account Manager
7 Yearsyrs
Senior Technologist Field Service Technician Lead Technician
Technical Manager
7 Yearsyrs
Project Coordinator Operations Specialist Field Service Technician
Technical Services Manager
7 Yearsyrs
Project Leader Information Technology Project Manager Information Technology Director
Vice President Of Information Technology
12 Yearsyrs
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Do you work as a Projection Technician?

Help others decide if this is a good career for them

Average Length of Employment
Lead Technician 3.2 years
Network Technician 3.1 years
Server Technician 2.1 years
Junior Technician 1.6 years
Top Employers Before
Technician 9.2%
Internship 7.2%
Owner 4.0%
Supervisor 3.8%
Consultant 3.8%
Top Employers After
Technician 7.4%
Consultant 4.6%
Owner 3.7%
Internship 3.7%
Manager 3.5%

Do you work as a Projection Technician?

Projection Technician Demographics

Gender

Male

72.9%

Female

24.7%

Unknown

2.4%
Ethnicity

White

58.1%

Hispanic or Latino

16.3%

Asian

10.9%

Black or African American

10.7%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

44.1%

Chinese

6.8%

Japanese

5.1%

French

5.1%

Hindi

5.1%

Arabic

5.1%

Finnish

3.4%

German

3.4%

Carrier

3.4%

Portuguese

1.7%

Irish

1.7%

Norwegian

1.7%

Scots

1.7%

Cantonese

1.7%

Kannada

1.7%

Russian

1.7%

Dari

1.7%

Mandarin

1.7%

Thai

1.7%

Italian

1.7%
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Projection Technician Education

Schools

University of Phoenix

16.3%

Georgia Institute of Technology -

10.6%

Virginia Polytechnic Institute and State University

5.7%

Temple University

4.9%

Rochester Institute of Technology

4.9%

Houston Community College

4.9%

More Tech Institute

4.9%

University of Alaska Anchorage

4.9%

Villanova University

4.1%

Texas Tech University

4.1%

Ohio State University

4.1%

Texas A&M University

4.1%

Strayer University

4.1%

Michigan Technological University

3.3%

University of Toledo

3.3%

Michigan State University

3.3%

University of Cincinnati

3.3%

University of Texas at Dallas

3.3%

California Polytechnic State University-San Luis Obispo

3.3%

University of Southern California

3.3%
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Majors

Business

20.3%

Electrical Engineering

11.6%

Computer Science

7.9%

Information Technology

6.6%

Mechanical Engineering

6.4%

Computer Information Systems

6.1%

Computer Networking

4.7%

Electrical Engineering Technology

4.2%

Drafting And Design

4.0%

Management

3.4%

Biology

2.9%

Project Management

2.9%

Industrial Technology

2.7%

Computer Engineering

2.7%

Civil Engineering

2.5%

Environmental Science

2.4%

Communication

2.4%

Information Systems

2.4%

Graphic Design

2.2%

General Studies

2.0%
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Degrees

Bachelors

37.5%

Other

23.0%

Masters

17.6%

Associate

13.7%

Certificate

5.0%

Diploma

2.0%

Doctorate

1.1%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Projection Technician Salaries

Job Title Company Location Start Date Salary
Technical Project Management 3 Paypal, Inc. San Jose, CA Oct 28, 2013 $130,000
Technical Project Management 3 GSI Commerce Solutions, Inc. King of Prussia, PA Mar 24, 2014 $118,000
Technical Project Management 3 GSI Commerce Solutions, Inc. King of Prussia, PA Mar 16, 2015 $118,000
Tech Project Cnslt-Capmkt Bank of America N.A. New York, NY Apr 01, 2014 $112,154 -
$125,000
Technical Project Management 3 GSI Commerce Solutions, Inc. King of Prussia, PA Apr 30, 2012 $90,000
Analyst, Technology Project Management, Glob. Tech Barclays Services Corp. New York, NY Apr 15, 2013 $82,000 -
$115,000
Project Technical Sage Environmental Consulting, L.P. Houston, TX Sep 03, 2015 $74,000
Project Technical Sage Environmental Consulting, L.P. Richardson, TX Aug 16, 2016 $67,500
Project Technical Sage Environmental Consulting, L.P. Houston, TX Apr 10, 2015 $67,500
Project Technical Sage Environmental Consulting, L.P. Piscataway, NJ Aug 31, 2016 $67,500
Project Technical Sage Environmental Consulting, L.P. Houston, TX Aug 16, 2016 $65,000
Project Technical Sage Environmental Consulting, L.P. Kennesaw, GA Sep 04, 2015 $65,000
Project Technical Sage Environmental Consulting, L.P. Houston, TX Aug 25, 2016 $63,500
Project Technical Sage Environmental Consulting, L.P. Houston, TX Jan 10, 2016 $63,500
Project Technician Engineer Ritus Corporation Milwaukee, WI Sep 18, 2015 $63,378
Project Technical Sage Environmental Consulting, L.P. Houston, TX Aug 16, 2016 $60,000
Project Technical Sage Environmental Consulting, L.P. Austin, TX Jul 31, 2014 $60,000
Hrcms Oracle/Peoplesoft Upgrade Project Technical International Technologies Pro, LLC Boston, MA Feb 25, 2013 $59,000
Project Technical Sage Environmental Consulting, L.P. Vista, CA Aug 18, 2016 $56,680
Project Technician Honeywell International, Inc. Houston, TX Sep 01, 2011 $55,603
Project Technical Sage Environmental Consulting, L.P. Houston, TX Oct 01, 2012 $55,220
Project Technical Sage Environmental Consulting, L.P. Houston, TX Sep 13, 2011 $55,000
Project Technical Sage Environmental Consulting, L.P. Houston, TX Feb 04, 2011 $55,000
Project Technical Sage Environmental Consulting, L.P. Cedar Park, TX Jan 09, 2016 $55,000
Project Technical Sage Environmental Consulting, L.P. Kennesaw, GA Aug 31, 2016 $55,000

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Top Skills for A Projection Technician

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  1. Project Management
  2. Computer
  3. Technical Support
You can check out examples of real life uses of top skills on resumes here:
  • Project Management leadership: New product development based on feedback from customers and sales/marketing team.
  • Lead of drafting/designing detailed computer generated drawings, records of all projects for design and post process turnover documentation.
  • Provided administrative and technical support for land development projects.
  • Coordinated and organized upcoming and ongoing projects.
  • Corrected Engineering drawings using AutoCAD with input from Manufacturing.

How Would You Rate Working As a Projection Technician?

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Top 10 Best States for Projection Technicians

  1. District of Columbia
  2. Connecticut
  3. New Jersey
  4. Alaska
  5. Colorado
  6. Virginia
  7. Minnesota
  8. Delaware
  9. North Dakota
  10. Massachusetts
  • (280 jobs)
  • (371 jobs)
  • (861 jobs)
  • (62 jobs)
  • (723 jobs)
  • (1,386 jobs)
  • (626 jobs)
  • (82 jobs)
  • (119 jobs)
  • (717 jobs)

Top Projection Technician Employers

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Jobs From Top Projection Technician Employers

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