Patient Access Representative jobs at Proliance Surgeons - 407 jobs

Join our team as a Referral Specialist at Miramar Health Center in Pasco, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion. Assists with patient referrals for additional services needed with internal and external medical facilities. Assists with patient insurance authorization. Assists with appointment setup as needed. Coordinates follow up between referral source and patient. Ensures chart notes and follow up documentation is linked to referral. Provides translated educational materials and directions to patients when necessary. Processes incoming correspondence and responds to calls, emails, and faxes. Performs other duties as assigned. Qualifications High School Diploma or General Education Diploma (GED). Associates Degree or Certificate from an accredited technical school is preferred. One year's experience working in an office setting, preferably a medical or dental office. Two year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations preferred. Bilingual (English/Spanish) required, at level 9 on the language proficiency scale to receive bilingual differential pay. Knowledge of or ability to learn medical terminology required. Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment. Excellent communication and interpersonal skills. Strong organizational skills. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Medical Receptionist at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families. What We Offer $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates Additional 4% differential for your bilingual skills 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Handle phone calls, greet patients, manage logs, and provide translation services Collect patient data and maintain records Schedule appointments, verify insurance, assist with billing, and respond to patient inquiries Maintain cash box and complete other assigned tasks Qualifications: High School Diploma or General Education Diploma (GED) One year's experience as a receptionist in a clinic is preferred Bilingual (English/Spanish) required at a level 9 Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to professionally interact with patients, Providers, and staff Ability to deliver outstanding customer service Basic knowledge of medical terminology & healthcare billing insurance is desired Basic proficiency in Microsoft Outlook, Word, and Excel Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at ...@yvfwc.org to learn more about this opportunity!

Join our team as a Relief Medical Receptionist at Toppenish Medical-Dental Clinic in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $17.31-$21.20 DOE with the ability to go higher for highly experienced candidates What You'll Do: Answers the phone, transfers calls and takes messages as needed for the clinic. Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients. Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer. Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments. Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed. Reviews and responds to patients' questions in person, via phone, and patient portal systems. May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports. Reviews cash box receipts and reconciles cash box daily. Qualifications: High School Diploma or General Education Diploma (GED). One year's experience as a Receptionist in a clinic preferred. Bilingual (English/Spanish) required at level 9 Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to interact with patients, Providers and staff in a professional manner. Ability to deliver outstanding customer service. Basic knowledge of medical terminology desired. Basic knowledge of healthcare billing insurance desired. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Medical Receptionist at Unify Community Health at Northeast Community Center in Spokane, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Answers the phone, transfers calls and takes messages as needed for the clinic. Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients. Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer. Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments. Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed. Reviews and responds to patients' questions in person, via phone, and patient portal systems. May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports. Reviews cash box receipts and reconciles cash box daily. Qualifications High School Diploma or General Education Diploma (GED). One year's experience as a Receptionist in a clinic preferred. Bilingual (English/Spanish) preferred at level 9. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Ability to interact with patients, Providers and staff in a professional manner. Ability to deliver outstanding customer service. Basic knowledge of medical terminology desired. Basic knowledge of healthcare billing insurance desired. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Scheduling Coordinator at West Valley Family Health in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at ************* to learn more about our organization. Position Highlights: $18.47-$22.62 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed. Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed. Verifies and updates current patient demographic information including contact information, insurance, and income verification. Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes. Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed. Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist. Provides outgoing calls related to registries and outreach for patients. Provides backup support to other Front Office positions as needed. Qualifications: High School Diploma or General Education Diploma (GED). One year of office, administrative, patient care, call center or customer service experience. One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred. Bilingual (English/Spanish) required at level 9. Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions. Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner. Basic knowledge of medical terminology preferred. Basic knowledge of the Epic systems preferred. Basic proficiency with a variety of computer programs including Word and Excel. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year experience in customer service or healthcare registration. Preferred Qualifications: + Coursework/Training: Some college level coursework, particularly related to Medical Terminology or Medical Assistance. + Upon hire: National Certification of CHAA + Admitting Representative and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 404173 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Variable Career Track: Admin Support Department: 3030 PATIENT ACCESS WA SPH Address: WA Lacey 4800 College St SE Work Location: College Street Campus-Lacey Workplace Type: On-site Pay Range: $20.76 - $26.85 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Imagine working on Washington State's beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won't find a better location. You'll receive a competitive salary, excellent benefits, relocation assistance plus an amazing PNW lifestyle - a perfect combination! FTE: 100% WORK SHIFT Variable PAY RANGE: $22.21 - $30.67 UNION: UFCW 3000-Support Services SHIFT DIFFERENTIALS/PREMIUMS: Weekend Shifts: Yes Holiday Shifts: Yes On Call Shifts: Yes Shift Differentials: Evening $3.00/hour Night $5.00/hour Premiums: Weekend Premium $4.50/hour Standby Premium $3.50/hour Lead Premium $3.25/hour Per Diem Premium 15% (on base, in lieu of benefits) JOB DESCRIPTION: Patient Access Representatives are committed to providing quality customer service and collecting quality data for patients entering OMC. Work directly with patients and their families and perform diversified tasks associated with the emergency room, outpatient and inpatient registration, admissions, collecting of copayments and communications. Discuss financial responsibility with patients, maintain accurate patient account information, verify insurance, obtain authorizations/referrals, and act as a patient ambassador. EDUCATION High School graduate with Associate's degree preferred. EXPERIENCE One year health care registration preferred. One year office experience preferred. LICENSURE/CREDENTIALS None. UNION UFCW 21 Support Services BENEFITS INFORMATION: Click here for information about our benefits. Equal Employment Opportunity (EEO) Statement: Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit *************

Join Our Hometown Healthcare Team as a Registration Specialist! Looking for a meaningful role where you can truly make a difference in your community? We're hiring a Registration Specialist to be the welcoming face of our rural health clinic and critical access hospital. In this role, you'll help register patients for everything from regular clinic check-ups to emergency room visits and full hospital admissions. It's fast-paced, important work - and we're looking for someone who can handle it with empathy, accuracy, and heart. What We're Looking For: A calm, caring presence-even in urgent situations Strong attention to detail when collecting patient demographics and insurance info Quick thinking and solid organization skills A team player who treats every patient like family Whether it's a neighbor's flu visit or a critical ER case, you'll be part of the team that keeps things running smoothly - right when it matters most. Make a difference in your community. Apply today! Benefits/Salary Benefits Include: Medical, Dental, and Vision, 403(b) with a maximum match of 5% (match depends on years of service), Employer paid life insurance, Employer paid Long-Term Disability, Health Flex Spending Account (HFSA), Day Care Flex Spending Account (DFSA), EAP, Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr). Pay/Grade Range: The pay grade range for this position has been finalized for the facility according to an evaluation of the roles' duties and requirements. The selected candidate will be placed within the appropriate range based on job knowledge, skills, education and experience. *Interested in learning more about our spectacular area? Please watch our Chamber of Commerce video - Discover Grand Coulee: Nature's Playground: *********************************** E30f5IDk

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. TRA additionally offers a +15% "in lieu" pay differential for all Per Diem employees. Location: This position is Per Diem and may be required to travel to all TRA locations. (Shift differential available for evening and weekend schedules) Schedule: Per Diem Employees are expected to work a minimum of 2 shifts or 16 hours per month. About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values. We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation. Why Choose TRA Medical Imaging TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities. Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours . TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story. Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today! Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider. Critical Access Hospital 24/7 Emergency Department Level II Cardiac Center Level III Stroke Center Level IV Trauma Care To learn more about Summit Pacific, visit ********************************** Pay Range (depending on experience): $21.31 - $29.74 . Job Summary The Patient Access Specialist I is responsible for providing excellent quality and compassionate customer service. The Patient Access Specialist I will be held accountable for ensuring patients are accurately scheduled and registered for their clinic and hospital services, as well as various other position functions to ensure patients are supported through their entire patient care experience including financial liability. Job Specific Duties and Responsibilities Schedule and register patients into applicable software system(s) while ensuing the integrity and accuracy of data collected, including patient identification, insurance and benefit verification. Verify acquisition of referrals and pre-authorizations for applicable services. Conducts registration interview with patient prior to initial visit. Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances. Generating payment receipts, opening and closing of daily cash drawer. Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner. Relays necessary information to relevant staff members. Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient's comfort, dignity, safety, and confidentiality at all times. Complete daily workque assignments and perform general administrative tasks. Accurately process incoming, outgoing, and inter-office mail. Research and analyze alternatives for improving workflows. Performs special projects and other related duties as assigned. *Essential Job Function This is a per diem position. Staff Member Responsibilities *Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. *Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. *Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. *Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. *Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results. *Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. *Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. *Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. Organizational Responsibilities In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner. Required Education and Experience High School Diploma or equivalent required, Associates Degree preferred. Healthcare experience preferred. Knowledge of medical terminology preferred. Knowledge of healthcare revenue cycle preferred. Required Licenses, Certifications and/or Registrations Basic Life Support (BLS) certification encouraged. Required Knowledge, Skills, Abilities Ability to thrive in a fast-paced setting while providing timely and exceptional customer service, demonstrating a consistently positive and professional demeanor, and maintaining accurate records. Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems. Strong computer and technology skills. Proficient in the use of current technology, including Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines. Strong problem-solving and organization skills; ability to effectively prioritize work. Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times. Ability to be flexible and adapt to changing workloads, locations, and/or task assignments. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs. Proven ability to handle confidential information with discretion. Ability to develop and maintain accurate documentation and records. Basic mathematics skills and knowledge of healthcare revenue functions. Ability to maintain a clean, organized, and professional work environment. Ability to work in a team environment and to engage with others in a collaborative and constructive manner. Work Shift: SVC Contract 10 hour shifts in a 40 hour work week Working Location: Elma, WashingtonBenefits: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Benefits offered by SPMC: Competitive Compensation Medical Prescription Dental (including Orthodontia) Vision Healthcare FSA and daycare FSA Daycare subsidized benefit Life Insurance Accidental Death and Dismemberment (AD&D) Short- and long-term disability Generous employer 403b match contributions for retirement 457 retirement account for additional funds Employee Assistance Program (EAP) Tuition reimbursement Smoking Cessation Assistance Employee Wellness Program Employee Committees to participate in such as Spirit Team Beautiful on-site gym for employees Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps Walking trails on site Additional Information: Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services. Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as: Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world! Kayaking - There are many areas that are easily accessible and have beautiful views. Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car) Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks! Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn. Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state. Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at **************.

Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider. * Critical Access Hospital * 24/7 Emergency Department * Level II Cardiac Center * Level III Stroke Center * Level IV Trauma Care To learn more about Summit Pacific, visit ********************************** Pay Range (depending on experience): $21.31 - $29.74 . Job Summary The Patient Access Specialist I is responsible for providing excellent quality and compassionate customer service. The Patient Access Specialist I will be held accountable for ensuring patients are accurately scheduled and registered for their clinic and hospital services, as well as various other position functions to ensure patients are supported through their entire patient care experience including financial liability. Job Specific Duties and Responsibilities Schedule and register patients into applicable software system(s) while ensuing the integrity and accuracy of data collected, including patient identification, insurance and benefit verification. Verify acquisition of referrals and pre-authorizations for applicable services. Conducts registration interview with patient prior to initial visit. Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances. Generating payment receipts, opening and closing of daily cash drawer. Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner. Relays necessary information to relevant staff members. Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient's comfort, dignity, safety, and confidentiality at all times. Complete daily workque assignments and perform general administrative tasks. Accurately process incoming, outgoing, and inter-office mail. Research and analyze alternatives for improving workflows. Performs special projects and other related duties as assigned. * Essential Job Function This is a per diem position. Staff Member Responsibilities * Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. *Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. *Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. *Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. *Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results. *Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. *Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. *Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. Organizational Responsibilities In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner. Required Education and Experience * High School Diploma or equivalent required, Associates Degree preferred. * Healthcare experience preferred. * Knowledge of medical terminology preferred. * Knowledge of healthcare revenue cycle preferred. Required Licenses, Certifications and/or Registrations Basic Life Support (BLS) certification encouraged. Required Knowledge, Skills, Abilities Ability to thrive in a fast-paced setting while providing timely and exceptional customer service, demonstrating a consistently positive and professional demeanor, and maintaining accurate records. Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems. Strong computer and technology skills. Proficient in the use of current technology, including Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines. Strong problem-solving and organization skills; ability to effectively prioritize work. Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times. Ability to be flexible and adapt to changing workloads, locations, and/or task assignments. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs. Proven ability to handle confidential information with discretion. Ability to develop and maintain accurate documentation and records. Basic mathematics skills and knowledge of healthcare revenue functions. Ability to maintain a clean, organized, and professional work environment. Ability to work in a team environment and to engage with others in a collaborative and constructive manner. Work Shift: SVC Contract 10 hour shifts in a 40 hour work week Working Location: Elma, Washington Benefits: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Benefits offered by SPMC: * Competitive Compensation * Medical * Prescription * Dental (including Orthodontia) * Vision * Healthcare FSA and daycare FSA * Daycare subsidized benefit * Life Insurance * Accidental Death and Dismemberment (AD&D) * Short- and long-term disability * Generous employer 403b match contributions for retirement * 457 retirement account for additional funds * Employee Assistance Program (EAP) * Tuition reimbursement * Smoking Cessation Assistance * Employee Wellness Program * Employee Committees to participate in such as Spirit Team * Beautiful on-site gym for employees * Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps * Walking trails on site Additional Information: * Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services. * Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as: * Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world! * Kayaking - There are many areas that are easily accessible and have beautiful views. * Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car) * Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks! * Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn. * Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state. Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at **************.

Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider. Critical Access Hospital 24/7 Emergency Department Level II Cardiac Center Level III Stroke Center Level IV Trauma Care To learn more about Summit Pacific, visit ********************************** Pay Range (depending on experience): $21.95 - $30.63 . Job Summary The Patient Access Specialist I is responsible for providing excellent quality and compassionate customer service. The Patient Access Specialist I will be held accountable for ensuring patients are accurately scheduled and registered for their clinic and hospital services, as well as various other position functions to ensure patients are supported through their entire patient care experience including financial liability. Job Specific Duties and Responsibilities Schedule and register patients into applicable software system(s) while ensuing the integrity and accuracy of data collected, including patient identification, insurance and benefit verification. Verify acquisition of referrals and pre-authorizations for applicable services. Conducts registration interview with patient prior to initial visit. Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances. Generating payment receipts, opening and closing of daily cash drawer. Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner. Relays necessary information to relevant staff members. Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient's comfort, dignity, safety, and confidentiality at all times. Complete daily workque assignments and perform general administrative tasks. Accurately process incoming, outgoing, and inter-office mail. Research and analyze alternatives for improving workflows. Performs special projects and other related duties as assigned. *Essential Job Function Staff Member Responsibilities *Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. *Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. *Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. *Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. *Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results. *Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. *Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. *Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. Organizational Responsibilities In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner. This position is part of the Service Union Contract. Required Education and Experience High School Diploma or equivalent required, Associates Degree preferred. Healthcare experience preferred. Knowledge of medical terminology preferred. Knowledge of healthcare revenue cycle preferred. Required Licenses, Certifications and/or Registrations Basic Life Support (BLS) certification encouraged. PRN position - variable shifts Required Knowledge, Skills, Abilities Ability to thrive in a fast-paced setting while providing timely and exceptional customer service, demonstrating a consistently positive and professional demeanor, and maintaining accurate records. Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems. Strong computer and technology skills. Proficient in the use of current technology, including Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines. Strong problem-solving and organization skills; ability to effectively prioritize work. Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times. Ability to be flexible and adapt to changing workloads, locations, and/or task assignments. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs. Proven ability to handle confidential information with discretion. Ability to develop and maintain accurate documentation and records. Basic mathematics skills and knowledge of healthcare revenue functions. Ability to maintain a clean, organized, and professional work environment. Ability to work in a team environment and to engage with others in a collaborative and constructive manner. Work Shift: SVC Contract 10 hour shifts in a 40 hour work week Working Location: Elma, WashingtonBenefits: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Benefits offered by SPMC: Competitive Compensation Medical Prescription Dental (including Orthodontia) Vision Healthcare FSA and daycare FSA Daycare subsidized benefit Life Insurance Accidental Death and Dismemberment (AD&D) Short- and long-term disability Generous employer 403b match contributions for retirement 457 retirement account for additional funds Employee Assistance Program (EAP) Tuition reimbursement Smoking Cessation Assistance Employee Wellness Program Employee Committees to participate in such as Spirit Team Beautiful on-site gym for employees Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps Walking trails on site Additional Information: Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services. Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as: Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world! Kayaking - There are many areas that are easily accessible and have beautiful views. Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car) Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks! Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn. Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state. Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at **************.

Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider. * Critical Access Hospital * 24/7 Emergency Department * Level II Cardiac Center * Level III Stroke Center * Level IV Trauma Care To learn more about Summit Pacific, visit ********************************** Pay Range (depending on experience): $21.95 - $30.63 . Job Summary The Patient Access Specialist I is responsible for providing excellent quality and compassionate customer service. The Patient Access Specialist I will be held accountable for ensuring patients are accurately scheduled and registered for their clinic and hospital services, as well as various other position functions to ensure patients are supported through their entire patient care experience including financial liability. Job Specific Duties and Responsibilities Schedule and register patients into applicable software system(s) while ensuing the integrity and accuracy of data collected, including patient identification, insurance and benefit verification. Verify acquisition of referrals and pre-authorizations for applicable services. Conducts registration interview with patient prior to initial visit. Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances. Generating payment receipts, opening and closing of daily cash drawer. Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner. Relays necessary information to relevant staff members. Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient's comfort, dignity, safety, and confidentiality at all times. Complete daily workque assignments and perform general administrative tasks. Accurately process incoming, outgoing, and inter-office mail. Research and analyze alternatives for improving workflows. Performs special projects and other related duties as assigned. * Essential Job Function Staff Member Responsibilities * Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. *Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. *Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. *Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. *Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results. *Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. *Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. *Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. Organizational Responsibilities In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines; and act in an ethical, professional, respectful, and collaborative manner. This position is part of the Service Union Contract. Required Education and Experience * High School Diploma or equivalent required, Associates Degree preferred. * Healthcare experience preferred. * Knowledge of medical terminology preferred. * Knowledge of healthcare revenue cycle preferred. Required Licenses, Certifications and/or Registrations Basic Life Support (BLS) certification encouraged. PRN position - variable shifts Required Knowledge, Skills, Abilities Ability to thrive in a fast-paced setting while providing timely and exceptional customer service, demonstrating a consistently positive and professional demeanor, and maintaining accurate records. Ability to develop and maintain proficiency with insurance verification processes via multiple online and telephone insurance registry systems. Strong computer and technology skills. Proficient in the use of current technology, including Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines. Strong problem-solving and organization skills; ability to effectively prioritize work. Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times. Ability to be flexible and adapt to changing workloads, locations, and/or task assignments. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs. Proven ability to handle confidential information with discretion. Ability to develop and maintain accurate documentation and records. Basic mathematics skills and knowledge of healthcare revenue functions. Ability to maintain a clean, organized, and professional work environment. Ability to work in a team environment and to engage with others in a collaborative and constructive manner. Work Shift: SVC Contract 10 hour shifts in a 40 hour work week Working Location: Elma, Washington Benefits: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Benefits offered by SPMC: * Competitive Compensation * Medical * Prescription * Dental (including Orthodontia) * Vision * Healthcare FSA and daycare FSA * Daycare subsidized benefit * Life Insurance * Accidental Death and Dismemberment (AD&D) * Short- and long-term disability * Generous employer 403b match contributions for retirement * 457 retirement account for additional funds * Employee Assistance Program (EAP) * Tuition reimbursement * Smoking Cessation Assistance * Employee Wellness Program * Employee Committees to participate in such as Spirit Team * Beautiful on-site gym for employees * Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps * Walking trails on site Additional Information: * Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services. * Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as: * Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world! * Kayaking - There are many areas that are easily accessible and have beautiful views. * Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car) * Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks! * Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn. * Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state. Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at **************.

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Location: Olympia, WA - Learn more about our Olympia location: ****************************************************** Schedule: 0.75 FTE - 30 hours Thursday, Friday, Saturday - 6:15AM - 4:45PM Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. Benefits + Perks: * Prioritize your work / life balance - No on-call or overnight shifts! * Shift differentials for any hours worked after 6PM or on the weekends * Medical, dental and vision benefits * Available HSA and FSA options * Mental health and wellness benefits through our Employee Assistance Program (EAP) * Basic life insurance, and long term disability coverage * Robust 401K package - automatic 3% employer contribution + up to 3% employer match * 17 days of PTO for all eligible new employees * 9 paid holidays * Annual, automatic compensation growth path * Profit sharing * Options for Pet Insurance, Legal / ID Protection, and more About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values. We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation. Why Choose TRA Medical Imaging TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities. Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story. Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today! Essential Job Functions: * Greet and register patients for radiology procedures ensuring their comfort and answering their questions. * Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. * Collect account payments. * Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. * Responsible for document scanning and navigating the RIS system. * Check work email daily. * Follow the HIPAA privacy and security policies and procedures. * Perform other related work as required. Qualifications: Education/Work Experience * High School Diploma or GED equivalency required. * Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills * Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. * Working knowledge of CPT codes and the RIS system. * Use proper phone etiquette and correct grammar. * Ability to demonstrate effective customer service skills. * Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. * Communicate professionally with other medical facilities, patients, and customers. * Ability to provide geographical directions to all outpatient locations. * Must possess excellent verbal communication skills; good organization skills. * Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. * Ability to manage multiple tasks and carry out instructions effectively.

Job Description Are you looking for a part-time role that keeps your mornings free, your evenings predictable, and gives you a full day each week to make a real impact? Our busy Kent outpatient physical therapy clinic is looking for a friendly, organized, and people-focused Patient Services Representative to provide secondary front-desk coverage during our peak afternoon hours. This role is a great fit for someone who enjoys variety, thrives in a fast-paced environment, and wants work that fits well alongside school, family, or other commitments. This position offers afternoon hours Monday through Thursday (3:30-6:00 pm), allowing you to start your day on your own terms before jumping in to support clinic operations later in the day. You'll also work full Fridays from 7:00 am-6:00 pm, giving you one focused, meaningful workday to close out the week. The schedule is designed to offer flexibility while still providing consistency and purpose. As a Patient Services Representative, you'll be the welcoming face of our clinic and a key support for both patients and clinicians. You'll greet patients as they arrive, assist with check-in and check-out, answer a multi-line phone system, and help keep the schedule running smoothly. You'll also support the team by updating patient records, coordinating insurance communications, and handling medical record requests with professionalism and attention to detail. Your ability to multitask, stay organized, and communicate clearly will play an important role in creating a positive experience for everyone who walks through our doors. We're looking for someone who is dependable, adaptable, and enjoys connecting with people. Strong communication skills, a proactive mindset, and the ability to stay calm and friendly during busy times are essential. Prior experience in a healthcare or customer service setting is helpful, but not required - we're happy to train the right person and provide the support needed to succeed in this role. In return, we offer competitive pay, hands-on training, and opportunities to grow your skills in a supportive and collaborative environment. Our Kent clinic values teamwork, positivity, and a sense of humor, and we take pride in creating a workplace where people feel supported, respected, and appreciated. If you're ready for a part-time role that makes a meaningful difference without taking over your life, we'd love to meet you. Apply today and see how your skills can shine in our Kent clinic. Job Posted by ApplicantPro

The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems. Schedule: Variable; need to work every other Saturday day shifts and some evenings during the week Key Duties and Responsibilities The key duties and responsibilities of the Patient Services Representative include, but are not limited to: Provide exemplary customer service, both in person and on the phone. Greet and direct patients, vendors, and visitors. Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy Assist patients with check-in process, completion of paperwork or forms, when necessary Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments Review records for completeness, print necessary updates and put records in order Review physician clinic schedule for accuracy Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts Facilitate flow of patients by coordinating with medical assistants and clinical team Schedule appointments, conferences and meetings in person, as requested Schedule interpreters for patient appointments as needed Complete duties and assist others as directed Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook Education/Experience High School Diploma or the Equivalent 1-2 years relevant experience in public contact, preferably in medical office environment Minimum 1-year front office or reception experience, medical preferred Practice Management and experience (desired) Knowledge, Skills and Abilities Superior customer service Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff. Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA) Use time efficiently, with attention to quality, detail, accuracy and completion Willing and able to be flexible with working varied hours and dependable with attendance Ability to remove oneself personally from given situations, remaining objective Able to adapt to change, delays or unexpected events while maintaining a positive mindset Clear oral and written communication Ability to provide feedback to improve performance Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision Ability to prepare records in accordance with detailed instructions Must be able to type with speed and accuracy Work Environment/Physical Demands The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.