Scheduling Coordinator jobs at Proliance Surgeons - 499 jobs
Surgical Scheduler - Hand Orthopedic Practice
Proliance Surgeons 4.7
Scheduling coordinator job at Proliance Surgeons
The role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved.
Schedule
Monday-Friday, 7:30am-4:30pm
Key Duties and Responsibilities
The key duties and responsibilities of the Scheduler include, but are not limited to:
Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data
Assist with facilitation and scheduling of outside referrals, tests, and/or consultations
Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems
Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient
Assure appropriate coordination with other medical professionals involved and the related surgical center/location's departments, when special surgical needs occur.
Schedule any diagnostic testing required and the related follow-up
Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.
Inform the patient and any relevant third party through instructions about “things to do” before and after surgery
Set post-surgical appointments with physicians and perform all related tests and tasks
Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders
Research and resolve discrepancies in a timely manner.
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred
Knowledge, Skills and Abilities
Strong working knowledge of medical and surgical scheduling processes, including patient preparation requirements, pre-operative and post-operative workflows, and coordination with clinical teams.
Familiarity with medical terminology, insurance requirements, and basic concepts related to authorizations, eligibility, and referrals.
Ability to manage and prioritize multiple scheduling tasks while maintaining accuracy, timeliness, and attention to detail.
Excellent communication and interpersonal skills, with the ability to provide clear instructions, support patients compassionately, and collaborate effectively with physicians and staff.
Strong problem-solving abilities, including the ability to identify scheduling conflicts, troubleshoot issues, and escalate complex matters when needed.
Ability to handle sensitive patient information with discretion and maintain compliance with HIPAA and privacy regulations.
High level of organization, with the ability to track details, manage follow-ups, and keep records up to date in scheduling and EMR systems.
Proficiency with office software and scheduling tools, including EMR and practice management systems.
Ability to work calmly and efficiently in a fast-paced environment, adapting to changes in provider schedules, patient needs, or clinical priorities.
Commitment to providing excellent patient service, ensuring patients receive timely information, support, and care coordination throughout the surgical scheduling process.
Ability to collaborate effectively with cross-functional teams, including clinical, administrative, and billing departments, to support seamless patient care and accurate scheduling.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$40k-53k yearly est. 10d ago
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Scheduling Specialist Remote after training
Radiology Partners 4.3
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-39k yearly est. 1d ago
Scheduling Specialist Remote after training
Center for Diagnostic Imaging 4.3
Boynton Beach, FL jobs
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
$36k-51k yearly est. 11d ago
Home Base Patient Services Coordinator II (PSC II)
Massachusetts Eye and Ear Infirmary 4.4
Massachusetts jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite,
-Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 44d ago
Patient Scheduling Coordinator
Coulee Medical Center 3.4
Grand Coulee, WA jobs
Join Our Team as a Patient SchedulingCoordinator!
Status: Part-Time
About the Role Our new rural satellite clinic is seeking a friendly, organized Part-Time Patient SchedulingCoordinator to support front desk operations. This position manages provider calendars, schedules appointments, verifies insurance, and welcomes patients to the clinic. Because we serve a small community and accept walk-ins, the ideal candidate must be able to think on their feet and remain calm during stressful situations while providing excellent service.
Key Responsibilities:
Schedule appointments and manage provider calendars
Verify insurance coverage before visits
Greet, check in, and register patients
Support front desk operations, phones, and patient inquiries
Adjust schedules for walk-ins and same-day needs
Maintain accurate patient and insurance information
Qualifications
Strong communication and multitasking skills
Preference to those with experience in healthcare, customer service, or scheduling
Comfortable using (or learning) EHR systems
Able to work independently in a small-clinic setting
Benefits/Salary
Benefits Include:
Medical, Dental, and Vision, 403(b) with a maximum match of 5% (match depends on years of service), Employer paid life insurance, Employer paid Long-Term Disability, Health Flex Spending Account (HFSA), Day Care Flex Spending Account (DFSA), EAP, Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr).
Pay/Grade Range:
The pay grade range for this position has been finalized for the facility according to an evaluation of the roles' duties and requirements. The selected candidate will be placed within the appropriate range based on job knowledge, skills, education and experience.
*Interested in learning more about our spectacular area? Please watch our Chamber of Commerce video - Discover Grand Coulee: Nature's Playground: *********************************** E30f5ID
$41k-48k yearly est. 7d ago
On-Call Scheduler
Houseworks Home Care 4.0
Waltham, MA jobs
The role of the Off Hours Scheduler is to ensure that clients care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Off Hours Scheduler works collaboratively across departments and documents appropriately.
The Off Hours Scheduler reports to the Sr. Scheduling Manager. Weekends begin at 5pm on Fridays and end at 8:30am on Mondays. Off Hours Scheduler is also responsible for holiday coverage and holidays are rotated among supervisors.
Essential Duties and Responsibilities:
Filling Scheduling request as quickly and independently as possible, and with caregivers, most likely to meet the client's needs.
Provide timely and effective responses to clients and caregivers needs.
Time off request must go through scheduling manager to ensure coverage.
Email the Home Care Team promptly each morning after on-call (approximately 8:30am) so they can receive time sensitive information and must be available for a period after email update has been sent in case there are follow-up questions.
Updates schedules and documents appropriately in our software system.
Communicates with client regarding schedule changes, tardiness or any situations that require communication.
Communicates client schedules to caregiver and job duties for assigned shift.
Escalates issues appropriately
Maintain confidentiality of all information pertaining to employees, clients, and client's family members.
Provide seamless transition of support between HouseWork's official business hour of operation and On-Call hours of operation
Performs other duties as assigned.
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent required.
1-year recent experience as an off-hours scheduler in a home care agency or other healthcare field.
Competency in Microsoft applications, including Word, Excel, and Outlook
Ability to work effectively both independently and as part of a team.
Excellent telephone and customer service skills
Must pay attention to detail, stay organized, and be flexible
Read, write, speak, and understand English
Work Environment:
Work from home
Pay Range: The compensation for this position is $22 per hour for active working time and $2 per hour for waiting time. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
$22 hourly Auto-Apply 14d ago
On-Call Scheduler
Houseworks Home Care 4.0
Waltham, MA jobs
Job Description
The role of the Off Hours Scheduler is to ensure that clients care needs are met in the shortest amount of time possible with consistency in scheduling. In addition to supporting caregivers with their shift preferences and availability, the Off Hours Scheduler works collaboratively across departments and documents appropriately.
The Off Hours Scheduler reports to the Sr. Scheduling Manager. Weekends begin at 5pm on Fridays and end at 8:30am on Mondays. Off Hours Scheduler is also responsible for holiday coverage and holidays are rotated among supervisors.
Essential Duties and Responsibilities:
Filling Scheduling request as quickly and independently as possible, and with caregivers, most likely to meet the client's needs.
Provide timely and effective responses to clients and caregivers needs.
Time off request must go through scheduling manager to ensure coverage.
Email the Home Care Team promptly each morning after on-call (approximately 8:30am) so they can receive time sensitive information and must be available for a period after email update has been sent in case there are follow-up questions.
Updates schedules and documents appropriately in our software system.
Communicates with client regarding schedule changes, tardiness or any situations that require communication.
Communicates client schedules to caregiver and job duties for assigned shift.
Escalates issues appropriately
Maintain confidentiality of all information pertaining to employees, clients, and client's family members.
Provide seamless transition of support between HouseWork's official business hour of operation and On-Call hours of operation
Performs other duties as assigned.
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent required.
1-year recent experience as an off-hours scheduler in a home care agency or other healthcare field.
Competency in Microsoft applications, including Word, Excel, and Outlook
Ability to work effectively both independently and as part of a team.
Excellent telephone and customer service skills
Must pay attention to detail, stay organized, and be flexible
Read, write, speak, and understand English
Work Environment:
Work from home
Pay Range: The compensation for this position is $22 per hour for active working time and $2 per hour for waiting time. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
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$22 hourly 14d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Chicago, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 17d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Lombard, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 23h ago
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Seattle, WA jobs
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$45k-55k yearly est. 15d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Tukwila, WA jobs
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$45k-55k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Tukwila, WA jobs
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$45k-55k yearly est. Auto-Apply 60d+ ago
PROVIDER SCHEDULING SPECIALIST
Seattle Indian Health Board 4.1
Seattle, WA jobs
Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization. * Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
* Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
* Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
* Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
* Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.
Position Summary: The Provider Scheduler, working under the functional guidance of the Director of Clinic Operations carries out daily schedule templating, Epic scheduling decision tree and manages the master provider schedules in collaboration with the clinical team.
Organizational Structure/Reporting Relationships: This position reports directly to the Director of Clinic Operations and is a member of the Operations team. This position has no direct reports.
Organizational Responsibilities
* Hold Indigenous values and practices with respect and integrity.
* Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions oriented.
* Actively participate in organizational activities with the understanding that success is achieved through teamwork.
* Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind.
* At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.
Job Responsibilities
* Provides support for a template, decision tree, and room assignment management:
* Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques:
* Identifies and completes necessary modifications to master and daily templates, and decision tree build to meet client requests.
* Collaborates with clinical staff to ensure appropriate daily staffing levels required to meet the needs of our relatives.
* Consistently meets or exceeds Service Level standards when resolving requests.
* Independently carries out project work and meets all project deadlines.
* Participates in the development and implementation of the design of daily schedules, templates and Epic decision trees that enhance patient access and scheduling workflows.
* Documents and revises technical and operational standards, functionality, workflow, and other system requirements.
* Analyzes available reports and data to proactively identify areas for improvement on measures of access and capacity and makes recommendations to the department leadership.
* Performs that role of a business analyst working with enterprise technical teams to determine the appropriateness of change requests in the system including Visit Types, Referrals, and other changes to the system as requested.
* Completes all required training as needed to maintain the appropriate template builder access in Epic and to meet requirements of the work as dictated by department leadership.
* Participates in other responsibilities, projects, committees and meetings as assigned.
Background Qualifications
Required:
* High school diploma or equivalent and 2 years experience in healthcare scheduling or other high volume scheduling environment.
* Familiarity working with diverse communities including American Indian/Alaska Native (AI/AN) population and a desire to serve our population.
* Must have 2-5 years related health care experience, including experience with health care clinical and/or revenue cycle systems.
* Epic Certification desired, but not necessary
* Experience in a FQHC setting preferred.
* Experience managing provider schedules a plus.
* Willingness to complete Epic training and certification.
* Understands and applies knowledge of medical practice operations, scheduling and the specifics of Epic and Cadence functionality.
* Ability to manage multiple tasks simultaneously, set priorities, and understand the enterprise environment and competing priorities in conjunction with developing/meeting project goals.
* Can work independently as well as collaboratively with team members, building strong working relationships.
* Ability to cooperatively and effectively work with people from all organizational levels and build consensus through negotiation and diplomacy.
* Effectively communicates with colleagues at all levels of the organization, including clinic staff, leadership, and providers.
* Commitment to high-quality customer service.
* Proven organization and analytical skills.
* Demonstrated ability to identify problems and follow through until resolution.
* Exhibit sound and accurate decision-making and serve as an expert resource for problem-solving.
* Independently motivated and a self-starter.
* Remain flexible and adaptable within a fast-paced environment and with rapidly changing requirements, working well in ambiguity.
* Able to quickly learn new processes and procedures.
* Excellent written and verbal communication and presentation skills. Able to communicate technical information in lay terms.
* Experience with Epic, computer software including MS Excel, MS PowerPoint, MS Outlook, MS Word required. Experience with MS Visio, SharePoint, and other healthcare information systems a plus.
Working Environment:
* Highly collaborative and dynamic work environment with cubicle-type workspace.
* May be required to travel off-site to other Partners facilities to attend meetings and trainings.
* SIHB staff work four (4) ten (10) hour shifts per week. Standard hours are 7 am to 6 pm, 4 days a week, with occasional extra hours for events or to meet deadlines.
* As projects and priorities dictate, non-standard work hours might be needed.
$37k-43k yearly est. 60d+ ago
Nursing Staff Scheduler - Martha & Mary
Martha & Mary Health Services 3.7
Poulsbo, WA jobs
Nursing Staff Scheduler - Full or Part Time
Martha and Mary Health Services is seeking a dedicated, friendly, organized and driven Staffing Scheduler to support our nursing & care team. We offer competitive pay and a supportive environment, where we become friends and family. Martha & Mary provides quality care and services to those in need of long-term care and short-term care. Come be a part of one of Kitsap County's largest not-for profit employers and embrace the opportunity to make a positive difference in someone's life every day!
General Description
The Staffing Scheduler will work with the team to ensure adequate numbers of nursing and care staff are scheduled on each shift, will manage timecard processing, support compliance with policies and procedures outlined by Martha & Mary and Washington State Labor Laws.
Wage is from $20/hr. up to $22/hr. based off years of applicable experience as determined by HR and the hiring manager
Schedule:
Full Time 5x a week. Monday-Friday for the first 4-6 weeks, and then schedule will change to include working every other weekend, with other days to be included during the work week to be determined after training.
Part Time 3x a week - Week 1: Sunday, Monday, Thursday - Week 2: Weds, Friday, Saturday
Duties and responsibilities may include:
Administrative tasks as related to the Nursing staff
Coordinate, update, and manage schedules for nursing staff, including assigning shifts, handling shift changes, and ensuring adequate coverage
Update and maintain calendars in various programs for the facility
Communicate professionally with staff to facilitate efficient shift coverages
Administer staff orientation and ensure that paperwork is returned timely
Organize and maintain documentation as presented by staff
Document and track staff attendance and coordinate with managers
Plan, prepare and find solutions for staffing call outs
Answer phone calls, texts, and emails professionally and effectively with stellar communication skills.
General
Ability to understand, implement, and follow policies and procedures
Understanding and support of the Martha & Mary mission, vision and values
Understanding of and ability to deal with confidential information with discretion
Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours, including weekends and other shifts when able .
Maintaining perspective and a sense of humor, responding positively to rapidly changing demands
Ability to establish professional rapport with staff
Handling people and situations with understanding, diplomacy and tact
Setting priorities and handling multiple tasks to deadline
Working cooperatively in a team environment
Problem solving and ability to handle unexpected/unpredictable circumstances
Works positively to find solutions to the problems that are identified within the organization
Attention to detail
Highly organized
Initiative
Must be able to work weekends on a rotating basis.
Required Qualifications:
Education: High School Diploma or equivalent
Experience: Experience in customer service and/or long-term care/ healthcare preferred
Knowledge, Skills, and Abilities:
Eagerness to learn new skills and systems and meet people
Ability to plan and coordinateschedules
Ability to read and interpret practice standards, procedures and government standards and regulations
Good communication skills
Basic computer experience (Microsoft applications, etc.)
Basic mathematical skill
Excellent problem-solving skills
Benefits:
Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary.
Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law
40%-50% discount on on-site child care services while working
Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options.
Career advancement opportunities across multiple sites and departments
403(b) Retirement Savings Plan is available immediately upon hire
6 Paid Holidays
Employee Assistance and Counseling for life's challenges outside of the workplace
Cell phone, Health Club and Auto service discounts
And much more
Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. Employment is contingent upon satisfactory background and reference checks.
Martha & Mary is an Equal Opportunity Employer.
$20 hourly Auto-Apply 7d ago
Nursing Staff Scheduler - Martha & Mary
Martha & Mary 3.7
Poulsbo, WA jobs
Job Description
Nursing Staff Scheduler- Full or Part Time
Martha and Mary Health Services is seeking a dedicated, friendly, organized and driven Staffing Scheduler to support our nursing & care team. We offer competitive pay and a supportive environment, where we become friends and family. Martha & Mary provides quality care and services to those in need of long-term care and short-term care. Come be a part of one of Kitsap County's largest not-for profit employers and embrace the opportunity to make a positive difference in someone's life every day!
General Description
The Staffing Scheduler will work with the team to ensure adequate numbers of nursing and care staff are scheduled on each shift, will manage timecard processing, support compliance with policies and procedures outlined by Martha & Mary and Washington State Labor Laws.
Wage is from $20/hr. up to $22/hr. based off years of applicable experience as determined by HR and the hiring manager
Schedule:
Full Time 5x a week. Monday-Friday for the first 4-6 weeks, and then schedule will change to include working every other weekend, with other days to be included during the work week to be determined after training.
Part Time 3x a week - Week 1: Sunday, Monday, Thursday - Week 2: Weds, Friday, Saturday
Duties and responsibilities may include:
Administrative tasks as related to the Nursing staff
Coordinate, update, and manage schedules for nursing staff, including assigning shifts, handling shift changes, and ensuring adequate coverage
Update and maintain calendars in various programs for the facility
Communicate professionally with staff to facilitate efficient shift coverages
Administer staff orientation and ensure that paperwork is returned timely
Organize and maintain documentation as presented by staff
Document and track staff attendance and coordinate with managers
Plan, prepare and find solutions for staffing call outs
Answer phone calls, texts, and emails professionally and effectively with stellar communication skills.
General
Ability to understand, implement, and follow policies and procedures
Understanding and support of the Martha & Mary mission, vision and values
Understanding of and ability to deal with confidential information with discretion
Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours, including weekends and other shifts when able.
Maintaining perspective and a sense of humor, responding positively to rapidly changing demands
Ability to establish professional rapport with staff
Handling people and situations with understanding, diplomacy and tact
Setting priorities and handling multiple tasks to deadline
Working cooperatively in a team environment
Problem solving and ability to handle unexpected/unpredictable circumstances
Works positively to find solutions to the problems that are identified within the organization
Attention to detail
Highly organized
Initiative
Must be able to work weekends on a rotating basis.
Required Qualifications:
Education: High School Diploma or equivalent
Experience: Experience in customer service and/or long-term care/ healthcare preferred
Knowledge, Skills, and Abilities:
Eagerness to learn new skills and systems and meet people
Ability to plan and coordinateschedules
Ability to read and interpret practice standards, procedures and government standards and regulations
Good communication skills
Basic computer experience (Microsoft applications, etc.)
Basic mathematical skill
Excellent problem-solving skills
Benefits:
Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary.
Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law
40%-50% discount on on-site child care services while working
Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options.
Career advancement opportunities across multiple sites and departments
403(b) Retirement Savings Plan is available immediately upon hire
6 Paid Holidays
Employee Assistance and Counseling for life's challenges outside of the workplace
Cell phone, Health Club and Auto service discounts
And much more
Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change.
Employment is contingent upon satisfactory background and reference checks.
Martha & Mary is an Equal Opportunity Employer.
$20 hourly 7d ago
Phone Scheduler
Consultants In Gastroenterology 4.0
West Columbia, SC jobs
JOB TITLE: RECALL SPECIALIST / PHONE SCHEDULER - FULLY REMOTE
IMMEDIATE SUPERVISOR: APPOINTMENT SCHEDULING SUPERVISOR
MINIMUM QUALIFICATIONS:
Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
Ability to make decisions and solve problems
REQUIREMENTS: MUST BE ABLE TO TRAIN ON-SITE AT OUR WEST COLUMBIA LOCATION FOR AT LEAST 2 WEEKS BEFORE GOING FULLY REMOTE
Knowledge of scanning equipment and computers.
Knowledge of HIPAA guidelines.
Ability to work in a very fast paced environment.
Excellent time management and organizational skills
Demonstrates excellent customer service and effective communication skills
Positive attitude with team-centered approach
Interdepartmental Collaboration
Interact and communicate with different practices
Flexible and adaptable to change
DUTIES AND RESPONSIBILITIES
Check Accuracy of Recall Report
Call patients and schedule procedures or an office visit and mail or email paperwork
Document accordingly all appointments scheduled and any pre-certifications required
Ensure demographic information is current with each interaction to maintain the most up-to-date patient information
Other duties as assigned
Job Quality Requirements
Accuracy
Attention to detail
Timeliness
Organization
Little supervision needed to accomplish tasks
Dependability
Attendance
Punctuality
Ability to follow instructions
Ability to meet deadlines
Physical / Mental Requirements
Ability to sit, stand, walk, and go up and down stairs for
long periods of time
Visual and auditory acuity for frequent use of computer and
telephone and occasional use of other office equipment
Regulatory
Abide by OSHA and HIPAA regulations
Qualifications
MINIMUM QUALIFICATIONS:
Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
Ability to make decisions and solve problems
$25k-32k yearly est. 1d ago
Patient Care Coordinator ** Not Remote **
Cancer Care Northwest 4.5
Spokane, WA jobs
For over four decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases.
Our collective passion to fight against cancer is what motivates and inspires us every day, and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives.
We are seeking a full time scheduler. This position is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers incoming calls and directs calls to appropriate personnel as needed. Also serves as a liaison between patients and medical staff. QUALIFICATIONS To perform this job successfully, an individual must have:
High School Diploma or a General Education Degree
five (5) years' office experience.
It is preferred an individual have previous medical office experience.
2 years of medical scheduling experience
Benefit information and eligibility can be found at **************************************************
Hourly Salary DOE $22.33 - $31.27
$22.3-31.3 hourly 12d ago
Patient Processing Pre Cert Scheduling Specialist - Oifed
East Alabama Hospital 4.1
Auburn, WA jobs
EAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
The Patient Processing Pre-certification Scheduling Specialist functions in a high volume, fast-paced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time.
POSITION QUALIFICATIONS
Minimum Education
High School Diploma or equivalent
Minimum Experience
1-2 years customer service experience, including working on a computer.
Required Registration/License/Certification
N/A
Preferred Education
Associate Degree in Business or Health related field, Knowledge of Medical Terminology Preferred, Knowledge of ICD-10 and CPT coding preferred
Preferred Experience
1-2 years healthcare/hospital experience and/or customer service experience.
1-year computer experience and the ability to type and spell accurately.
Preferred Registration/License/Certification
Certification of Patient Accounts preferred.
Other Requirements
N/A
$35k-45k yearly est. 60d+ ago
Department Scheduler - Linguistic Services
Providence Health & Services 4.2
Seattle, WA jobs
Take on a key role at the heart of our operations by managing daily scheduling activities using a multi‑line phone system and a computerized database. In this position, you will respond to Swedish Medical Center requests for interpreters, screen incoming requests for service eligibility, review daily unassigned requests, and assign them to the appropriate service providers. You'll also help identify service gaps and offer customers clear guidance on the structure and service levels of Linguistic Services, including how to request or cancel interpreter services.
You will play an important part in strengthening our systems by providing feedback on software parameters, periodically evaluating the efficiency and effectiveness of assignment processes, procedures, and guidelines, and recommending improvements to both computerized and manual systems to enhance overall performance.
Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Linguistic Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 2 years of experience as a scheduler/dispatcher or equivalent experience
+ Demonstrated experience working with diverse cultural and socio-economic backgrounds showing sensitivity to cultural differences and concerns
Preferred Qualifications:
+ Associate's Degree in Social services, business, or related field
+ Experience in a social service or medical environment; preferably related to providing interpreter services to the public or working with limited English speaking population
+ Experience with contracts
Why Join Providence Swedish?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 406775
Company: Swedish Jobs
Job Category: Administrative Support
Job Function: Administration
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3900 SS LINGUISTIC SVC
Address: WA Seattle 747 Broadway
Work Location: Swedish First Hill 747 Broadway-Seattle
Workplace Type: On-site
Pay Range: $21.05 - $31.54
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$21.1-31.5 hourly Auto-Apply 38d ago
Patient Access Rep
Proliance Surgeons 4.7
Scheduling coordinator job at Proliance Surgeons
The Patient Access Representative (PAR) represents the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PAR acts as a liaison to the patient. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and preparing medical records.
Schedule
Monday-Friday, 8am-5pm
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Access Representative include, but are not limited to:
Providing support to answering phone lines to schedule new patient appointments and follow up clinic appointments
Acquiring and verifying patient identity, financial, demographic and insurance information.
Directing patient to review NPPR/ HIPAA information.
Obtaining patient/responsible party signatures.
Acting as a resource for care center visitors and physicians.
Answering multiple phone lines and screening calls as necessary. Relay information in accurate, concise manner
Maintaining patient privacy per HIPAA regulations.
Collecting, entering, and updating all patient information; prepare patients medical records
Obtaining all pertinent patient information from the referring physician's office, if applicable
Communicating effectively and professionally with patients, visitors, physicians, and practices
Demonstrating an understanding of medical terminology
Completing duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High School diploma required
Clerical experience, preferably in a healthcare environment
Knowledge, Skills and Abilities
Knowledge of medical terminology
Attention to detail and accuracy
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Ability to manage multiple factors for the best result.
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Ability to prepare records in accordance with detailed instructions
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.