How to hire a promotional representative

How to hire a promotional representative, step by step

Here's a step-by-step promotional representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a promotional representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new promotional representative
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your promotional representative job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a promotional representative for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A promotional representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, promotional representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents promotional representative salaries for various positions.

   Type of Promotional Representative	Description	Hourly rate
   Promotional Representative		$12-27
   Ambassador	Ambassadors are responsible for representing brands of the company on special meetings and promotional events. Some duties of an ambassador include meeting with other organization leaders, negotiating agreements for the relationship of two parties, monitoring international situations by being updated with current events, supporting the organization's charity and community works, and maintaining positive interactions... Show more	$11-21
   Brand Ambassador	A brand ambassador is the face of a company who should have an established network and strong community relationships. Brand ambassadors are hired to represent a label positively and help to promote awareness and acquire more sales... Show more	$12-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Giveaways
   • Quality Customer Service
   • Product Knowledge
   • Promotional Events
   • Promotional Materials
   • Customer Accounts
   • Player Tracking System
   • Trade Shows
   • Target Market
   • Facebook
   • VIP
   • Community Events
   • Promotional Campaigns
   • Product Sales

   Check all skills

   Responsibilities:

   • Create a successful gift with purchase promotion that leverage existing inventory, spur online sales and maximize ROI.
   • Deliver outstanding customer service and implement advertisement plans, including gift giveaways, and one- on-one customer surveys.
   • Recruit to conduct on-premise marketing activities to promote Anheuser-Busch brands at events nationwide.

3. Make a budget

   Including a salary range in your promotional representative job description is a great way to entice the best and brightest candidates. A promotional representative salary can vary based on several factors:

   • Location. For example, promotional representatives' average salary in georgia is 54% less than in california.
   • Seniority. Entry-level promotional representatives earn 55% less than senior-level promotional representatives.
   • Certifications. A promotional representative with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a promotional representative's salary.

   Average promotional representative salary

   $39,725yearly

   $19.10 hourly rate

   ---

   Entry-level promotional representative salary

   $26,000 yearly salary

   Updated December 22, 2025

4. Writing a promotional representative job description

   A good promotional representative job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a promotional representative job description:

   Promotional representative job description example

   Provides support of special events and promotions for the Marketing Department while promoting Morongo Rewards membership by assisting patrons through the membership process and answering questions.
   + Maintains relationships with known players and develop relationships with potential players
   
   + Meets, greets and delivers exceptional service to all guests in person or over the phone. Assists with resolution of guest issues
   
   + Seeks out and "sells" guests on the value of signing up for a Morongo Rewards Card
   
   + Issues card reprints, PIN changes and comps to players as needed
   
   + Assists all other casino departments with the issuance of players cards for established and new guests
   
   + Accurately communicates all marketing activities and promotions, and amenities available to guests
   
   + Facilitates promotional programs designed to attract and retain large groups of new and existing guests to the casino
   
   + Assists with the arrival and departure of bus groups, when applicable
   
   + Assists with collateral placement, implementation of promotions and special events, prize inventory, fulfillment, warehouse maintenance, and administrative support for the Promotions Department
   
   + Performs other job related duties as assigned
   
   Must have excellent guest service, computer, verbal and written skills. Working knowledge of ACSC, AS400, Group Tracker and Kman software. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically interact with all guests. Ability to handle high stress situations with composure. Ability to speak to large or small groups. Ability to maintain strict confidentiality of classified information. Must be competent with various PC based software programs. Ability to tactfully and diplomatically deal with the public and Team members. Must possess excellent business sense and professional ethics. Must possess a high regard for guest service and team member relations. Must be self-motivated, goal and detail oriented, and possess strong organizational skills. Required to act as a sales representative and illustrate the benefits of the Morongo Rewards Card.
   
   EDUCATION and/or EXPERIENCE:
   
   High School Diploma or GED required. One year of guest relations experience preferred with the ability to handle a high volume, fast-paced environment.
   
   LICENSES, CERTIFICATES, REGISTRATIONS:
   
   Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
   
   LANGUAGE SKILLS:
   
   Must be able to read, write and speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence, and effectively present information and respond to questions from the guests and Team Members.
   
   MATHEMATICAL SKILLS:
   
   Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
   
   REASONING ABILITY:
   
   Ability to interpret a variety of instructions furnished in written and oral form, and have the judgement to decide which procedures apply to a variety of situations. Ability to develop and maintain harmonious working relationships with Team members and guests. Skill in operating standard office equipment. Must reason with people effectively yet cordially. Professional demeanor and optimism are essential. Ability to deal with problems involving several concrete variables in standardized situations.
   
   PHYSICAL DEMANDS:
   
   While performing the duties of this job, the team member is regularly required to stand; use hands to finger, handle, or feel; talk or hear; and taste or smell. The team member frequently is required to walk and reach with hands and arms. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. This position requires the ability to hear and speak on the telephone and specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
   
   WORK ENVIRONMENT:
   
   This is a fast paced work environment and the position requires the ability to cope with it. The casino environment has moderate to loud noise levels and is a smoking environment.
   
   WORKING HOURS:
   
   Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require Team Members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.
   
   INDIAN PREFERENCE:
   
   We are an Equal Opportunity Employer while practicing Native American preference according to law.
   
   Posting Job Title: Rep - Promotions
   
   
   Street: 49500 Seminole Drive

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5. Post your job

   There are various strategies that you can use to find the right promotional representative for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your promotional representative job on Zippia to find and recruit promotional representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with promotional representative candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new promotional representative

   Once you've decided on a perfect promotional representative candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new promotional representative first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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