Below we've compiled a list of the most important skills for a promotions assistant. We ranked the top skills based on the percentage of promotions assistant resumes they appeared on. For example, 15.6% of promotions assistant resumes contained customer service as a skill. Let's find out what skills a promotions assistant actually needs in order to be successful in the workplace.

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The six most common skills found on Promotions Assistant resumes in 2020. Read below to see the full list.

15 Essential Promotions Assistant Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on promotions assistant resumes:
  • Collaborated with promotional staff to provide a family friendly, energetic, memorable experience through exceptional customer service and fan interactions.
  • Improved Customer Service response regarding products, promotional events and the company through office reorganization and updated policies and procedures.
  • Monitored co-op advertising commitments and provided priority ship guidelines to Customer Service, releasing average of 23K open orders weekly.
  • Communicated contest rules* Provided excellent customer service* Maintained and manged all sales adjustments and sales recap
  • Delivered high level customer service, managed telephone operations, and resolved customer inquiries.

2. Communication

Communication is the ability to express one's ideas and thoughts to other people using expressions, words, or actions. Communication is to receive or send any kind of information. People need to be able to communicate and convey their message to the customers to run a successful business.

Here's how communication is used on promotions assistant resumes:
  • Coordinated inter-departmental meetings and communication.
  • Served as Special Projects Leader managing external communication, events sponsorship, events station operations, and procuring promotional items.
  • Served as communication liaison between the sales department and clients; effectively managed research to position client products competitively.
  • Served as a liaison between all departments, ensuring exceptional communication and successful delivery of promotional events.
  • Fostered strong communication structure to facilitated enhanced collaboration between clients and program team members.

3. Photoshop

Here's how photoshop is used on promotions assistant resumes:
  • Trained interns on company databases, Photoshop, and outside promotion/broadcasts
  • Used programs such as Adobe Audition, Audacity, Photoshop and Movie Maker to create compelling audio and video content.
  • Created marketing materials to inform the student body of upcoming athletic events using Adobe Photoshop and InDesign.
  • Create LED content, social media graphics, and promotional content using Photoshop.
  • Assisted sales managers by creating promotional items requested by their clients through Photoshop.

4. Live Events

Here's how live events is used on promotions assistant resumes:
  • Coordinated public relations activities at remote broadcasts/live events.
  • Worked closely with live events coordinator
  • Managed live sound system during private and public events Assisted talent during live events: crowd control and merchandise distribution
  • Assisted in all aspects of promotions for local and national clients including on-air, online, and live events.
  • Assist Promotions Director with planning for live events and broadcasts making sure all our logistical needs are met.

5. Facebook

Here's how facebook is used on promotions assistant resumes:
  • Initiated first Geffen Playhouse Facebook advertising campaign customized on a show-by-show basis to target audience through demonstrating A/B testing.
  • Developed an online advertisement campaign on Facebook to drive ticket sales resulting in increased brand recognition.
  • Managed and prepared audio/video media content for use with KissFM website and several social media networks (FACEBOOK and MySpace).
  • Launched and maintained social media accounts for Twitter and Facebook resulting in approximately 500 likes and followers in 2 months.
  • Helped manage Social Media Accounts (Twitter, Facebook, Station Website) messaged winners and mailed out prizes.

6. Twitter

Here's how twitter is used on promotions assistant resumes:
  • Manage one of the UF Athletics personality social media accounts with over 14,500 followers on Twitter
  • Created and posted content for Instagram and Twitter accounts to engage with radio listeners during events and contest giveaways.
  • Maintained social medias on all platforms FB, Twitter, Insta, etc.
  • Conducted an onsite Twitter contest to promote The Basilica Landmark.
  • Help plan posts on Social Media Pages (Twitter, Instagram, etc.)

7. Live Broadcasts

A live broadcast is a live program, performance, show, or speech on the radio or television. The show is not prerecorded, but instead is being simultaneously recorded and broadcasted in real-time.

Here's how live broadcasts is used on promotions assistant resumes:
  • Represented organization at events and live broadcasts while responding to questions and encouraging participation !
  • Oversee operations during live broadcasts when promotional coordinator is unavailable.
  • Ensured successful live broadcasts by troubleshooting audio and transmitter equipment.
  • Provided WAFX-FM and WNOR-FM with promotion duties which included live broadcasts at local events and assist with various radio station tasks.
  • Work at various radio station events including live broadcasts, concerts, festivals and other client events for 98.7 KLUV.

8. FM

FM, which means frequency modulation, is a technology applied in computing, telecommunications, signal processing, and radio broadcasting. It encrypts data in a carrier wave by varying the immediate wave frequency.

Here's how fm is used on promotions assistant resumes:
  • Assisted with the planning and implementation of radio station events and promotions for 94.7 WMAS FM Cumulus Springfield
  • Managed crowds and promotional materials at events for HOT 99.5, WMZQ, and WASH FM.
  • Coordinated, supervised, and implemented on site promotions and remote broadcasts for KJQY 102.9 FM.
  • Expanded audience brand knowledge through use of WASH FM and Sports Talk 980 promotional products.
  • Maximize space for visual presentation for WASH FM and Sports Talk 980 events at venues.

9. Event Logistics

Event logistics refers to establishing and managing events within the organization where the organizers plan, control, and manage transfer and storage of the required amenities.

Here's how event logistics is used on promotions assistant resumes:
  • Coordinated on-site promotional event logistics.
  • Coordinate and attend client meetings with sellers and sales managers as needed to plan events and event logistics.
  • Oversee event logistics, such as The Pink Palladium and Switch Parties.
  • Train new promotions staff on event logistics and marketing through digital media
  • Coordinate station events, event logistics, and project management.

10. Station Vehicles

Here's how station vehicles is used on promotions assistant resumes:
  • Maintained six station vehicles and equipment ensuring promotional props stored safely and securely.
  • Operate station vehicles and technical/promotional equipment on a daily basis.
  • Maintain station promotion and remote equipment including station vehicles.
  • Drive station vehicles and interact with account executives, listeners and clients for daily remotes, giveaways, and promotional concerts.
  • Organized station vehicles, station inventory, assisting in acquiring merchandise and other products for listener promotions and contests.

11. Promotional Events

Here's how promotional events is used on promotions assistant resumes:
  • Developed workforce scheduling plans to optimize human resource expenditures and to ensure that personnel requirements are kept within budget for promotional events
  • Assisted the on-site coordination of remote broadcasts, personality appearances and promotional events to ensure mutual benefit.
  • Created proposals to various trade partners, organized and executed multiple promotional events; assisted in prize fulfillment
  • Communicated and familiarized consumers of facts of products through promotional events and street team marketing.
  • Execute on-site station appearances and station promotional events including banner placement and location set-up.

12. Promotions Department

Here's how promotions department is used on promotions assistant resumes:
  • Coordinated administrative support operations of the Marketing and Promotions Department.
  • Provided excellent administrative needs to Marketing and Promotions department.
  • Supported Marketing and Promotions department with administrative duties.
  • Provided administrative support to the Promotions Department.
  • Organized special events for Promotions Department.

13. Creative Ways

Here's how creative ways is used on promotions assistant resumes:
  • Promote station events/promotions, upcoming concerts, as well as using creative ways to feature the station s social media presence.
  • Develop, plan, and execute creative ways to increase awareness; assist management in production of music concerts.
  • Developed, planned, and carried out creative ways of increasing public awareness for all 5 radio channels.
  • Developed, planned, and identified creative ways of increasing public awareness of new Sports Lounge.
  • Develop plan and identify other creative ways of increasing public awareness of the museum.

14. On-Site Events

Here's how on-site events is used on promotions assistant resumes:
  • Set up equipment/marketing materials for on-site events and performed administrative duties and oversaw interns.
  • Execute all on-site events for the radio stations connected to CBS Radio Minneapolis, as well as preparing for upcoming events.
  • Assembled and executed on-site events, organized and executed contests in conjunction with NBC and The Today Show.
  • Demonstrate ability to speak and present promotional items at on-site events with both large and small audiences.
  • Assist in planning and organizing events, promotions and contests Act as brand ambassador at on-site events.

15. Instagram

Here's how instagram is used on promotions assistant resumes:
  • Helped on air talent for 6 months by tweeting, posting on Instagram, and writing blogs on Word Press.
  • Increased Instagram account from 100 followers to 1200+ over 2 months.
  • Rant the Instagram for Rock 96.5.
  • Expanded social media footprint to include ball club's official Pinterest and Instagram pages.
  • Produced & oversee a popular Instagram account which gained over 1,000 followers in a month.

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Online Courses For Promotions Assistants

One of the best ways to acquire the skills needed to be a promotions assistant is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since promotions assistants benefit from having skills like customer service, communication, and photoshop, we found courses that will help you improve these skills.

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Facebook Marketing: Reveal The Power of Promoted Posts
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4
(548)

Learn how to use promoted posts to get more exposure on Facebook even if you have only a few bucks to spend...

Certificate in Nutrition, Chronic Disease, and Health Promotion
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(12 contact hours) Learn about the impact of food politics, clean water, foodborne diseases, mood, genetically engineered foods, and malnutrition on health and the development of chronic diseases...

Promote the Ethical Use of Data-Driven Technologies
coursera

The greatest risk in emerging technology is the perpetuation of bias in automated technologies dependent upon data sets. Solutions created with racial, gender or demographic bias, whether unintentional or not can perpetuate tragic inequities socially and economically. This is the first of five courses within the Certified Ethical Emerging Technologist (CEET) professional certificate and it is designed for learners seeking to advocate and promote the ethical use of data-driven technologies. Stude...

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Corporate Finance I: Measuring and Promoting Value Creation
coursera

In this course you will learn how to use key finance principles to understand and measure business success and to identify and promote true value creation. You will learn how to use accounting information to form key financial ratios to measure a company's financial health and to manage a company's short-term and long-term liquidity needs. You will also learn how to use valuation techniques to make sound business investment and acquisition decisions. Finally, you will learn how to incorporate ri...

Marketing Analytics: Customer Value and Promotion Strategy
udemy
4.2
(494)

Learn to calculate Customer Lifetime Value using DCF & advanced models & use it to increase the companys profitability...

Facebook Marketing for Real Estate Agents
udemy
3.8
(314)

A proven STEP-BY-STEP course to utilize Facebook to promote your real estate business...

Successful Events: Event Planning, Marketing & Management
udemy
4.5
(1,092)

Create a single successful event or event-series with effective event promotion, planning, management and monetization...

Facebook Ads for Beginners
udemy
4.2
(271)

Learn to Create Powerful Facebook Ads to Increase Your Sales and Revenue Promoting Your Business All Over the World!...

Twitter Marketing: 1000% Engagement & More Twitter Followers
udemy
4.1
(406)

Twitter marketing for business, get more customers, retweets & how to get more Twitter followers & Twitter ads for 2021...

Become a Virtual Assistant
udemy
4.2
(980)

Live Free. Work Virtually. Virtual Assistant Training...

Social Service Assistant
ed2go

Social Service Assistant...

[2020] Facebook Ads: Facebook / Instagram Advertising Course
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4.6
(817)

This course is used by Tesla, Walmart, and other leading organizations. Be able to get results from your Facebook Ads!...

Sustainable Tourism - promoting environmental public health
coursera

The MOOC introduces learners to key environmental health and natural resources management challenges associated with the rapid growth in international tourist arrivals into low-income countries. Since infrastructural and regulatory capacities in such countries are often limited they are more exposed to the negative implications of such development. The MOOC will present experiences and potential avenues to develop a more sustainable form of tourism. The Course particularly focuses on the problem...

BEST of Facebook Ads: Facebook Ads 2021 ULTIMATE PRO Edition
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4.6
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Be a Facebook Ads Consultant - Profit with Facebook Ads: 2021's Most Powerful FAST LEARN Facebook & Instagram Ads Course...

Facebook Marketing 2021: 1000% Facebook Engagement & Sales
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Go viral, get more FB sharing! Facebook marketing & advertising strategies with business groups, pages, FB Live, Pixel...

Administrative Assistant Suite
ed2go

Administrative Assistant Suite...

Executive Assistant (Voucher Included)
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Executive Assistant (Voucher Included)...

Providing Social, Emotional, Behavioral, and Special Education Services in School
coursera

Welcome to our the third course in the School Health specialization: Providing Social, Emotional, Behavioral, and Special Education Services in School. In this course, you will learn about how social-emotional skills, mental health, and learning are related. We will focus on how schools can support social-emotional learning and promote mental health for all students. We will walk through the reasons that schools should promote student mental health. Next, we'll review school wide activities to s...

Most Common Skills For Promotions Assistants

RankascdescPromotions Assistant SkillascdescPercentageascdesc
1
Customer Service
15.6%
2
Communication
8.6%
3
Photoshop
6.3%
4
Live Events
5.5%
5
Facebook
5.3%
6
Twitter
5.1%
7
Live Broadcasts
4.9%
8
FM
4.3%
9
Event Logistics
3.8%
10
Station Vehicles
3.3%
11
Promotional Events
2.8%
12
Promotions Department
2.5%
13
Creative Ways
2.3%
14
On-Site Events
2.2%
15
Instagram
2.2%
16
Powerpoint
1.9%
17
Radio Station
1.7%
18
Promotional Materials
1.6%
19
Client Events
1.6%
20
Public Awareness
1.5%
21
On-Air
1.4%
22
Promotional Activities
1.2%
23
Special Events
1.2%
24
Remote Equipment
1.1%
25
Front Office
1.1%
26
Community Events
1%
27
Local Businesses
0.8%
28
On-Site Promotions
0.8%
29
Press Releases
0.7%
30
Account Executives
0.7%
31
Company Vehicle
0.7%
32
Sales Goals
0.6%
33
Event Set-Up
0.6%
34
Administrative Tasks
0.5%
35
Promotional Campaigns
0.5%
36
Promotional Giveaways
0.5%
37
DJ
0.4%
38
Prize Winners
0.4%
39
Sound Quality
0.4%
40
In-Game
0.4%
41
New Clients
0.3%
42
Audio Equipment
0.3%
43
Sales Department
0.3%
44
Ticket Sales
0.2%
45
Remote Events
0.2%
46
Taking Messages
0.2%
47
Public Events
0.2%
48
Promotional Ideas
0.2%

1,220 Promotions Assistant Jobs

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