Proofpoint jobs

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Location Flexible (25% travel expected) About the Role We are seeking a proven people leader to manage a high-performing presales team of Enterprise Security Advisors and Architects-former practitioners and consultants in Data Security-who deliver customer-facing executive workshops and act as 'field CISO' advisors. This leader will coach and scale a team that drives outcomes in Data Loss Prevention (DLP), Insider Risk, and AI Governance, advancing customer security maturity and accelerating strategic sales cycles. You will own team performance, enablement, operating rhythms, and stakeholder alignment-partnering closely with Sales Leadership, Product Management, and Marketing/Enablement to influence product roadmap, shape market narratives, and deliver measurable business impact. Key Responsibilities Team Leadership & People Management: Lead, coach, and develop a team of Enterprise Security Advisors/Architects; build a culture of customer-outcomes, technical excellence, inclusion, and accountability; recruit and onboard talent; conduct regular 1:1s and performance reviews. Customer Value & 'Field CISO' Advisory: Oversee delivery of executive Data Security workshops (DLP, Insider Risk, AI Governance); ensure team provides prescriptive guidance across policy, process, controls, tooling, and adoption. Sales Partnership & Deal Acceleration: Partner with Sales Leadership and Account Teams to align coverage, prioritize opportunities, and drive pipeline velocity and win rates. Product & Roadmap Influence: Create closed-loop feedback mechanisms with Product Management to represent field/customer needs; contribute to product beta programs and roadmap prioritization. Operational Excellence & Metrics: Own weekly operating rhythms, forecasting, resource allocation, and capacity planning; define and report KPIs and drive continuous improvement. Cross-Functional Collaboration: Align with Professional Services, Customer Success, Legal/Compliance, and Partners/SIs to extend reach and accelerate customer programs. Required Qualifications 8-12+ years in Data Security, Information Security, or Risk-including time as a practitioner and/or consultant. 3-5+ years leading technical presales, solution architecture, or advisory teams. Demonstrated expertise delivering executive workshops and advisory engagements across DLP, Insider Risk, and AI Governance. Strong command of data security maturity models and controls mapping to frameworks such as NIST CSF/800-53, ISO 27001, CIS, SOC 2, and privacy regulations. Hands-on familiarity with enterprise data security tooling (DLP platforms, CASB/SSE, DSPM, IRM, SIEM/SOAR, EDR/XDR, cloud-native controls). Executive communication skills and proven ability to set metrics, forecast, and run operational cadences. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

A leading AI management firm is seeking a Senior Cybersecurity Legal Counsel in McLean, Virginia. This role focuses on managing the Cybersecurity legal program and providing legal expertise on data security and incident response. The ideal candidate will have over 7 years of legal experience, particularly in cybersecurity, and a J.D. degree. This position allows for a flexible work schedule, balancing remote and in-office work, and offers a competitive compensation package including a base salary range of $176,400 to $264,600 USD. #J-18808-Ljbffr

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join an exciting team charting a new path where you will be a leading advocate for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving revenue retention and building future product pipeline. About the Role We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in Workday's products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels within the customer organization and lead strategic conversations regarding aligning Workday product to business outcomes. Responsibilities include: Drive Product Adoption: Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption. Identify and address any roadblocks hindering product adoption. Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment. Build Customer Relationships: Establish and maintain strong relationships with key customer team members. Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation. Understand customer needs and challenges to recommend relevant solutions. Gather customer feedback and share insights with product development teams. Identify Product Expansion & Value Realization Opportunities: Analyze customer data and usage patterns to find opportunities for upselling and cross-selling. May collaborate with Sales teams & Solution Consulting teams to develop product expansion strategies. Stay informed about new product releases and features to identify potential use cases for existing customers. * Ability to travel up to 50% across the US. About You Basic Qualifications : Principal Solution Consultant: 5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role 5+ Workday product knowledge across the HCM suite. Sr. Solution Consultant: 3+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role 3+ Workday product knowledge across the HCM suite. Other Qualifications: Customer Focus: A passion for customer success and a strong commitment to delivering exceptional service. Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely. Discovery Skills: Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts. Presentation Skills: Confident and engaging presentation style, with the ability to tailor presentations to different audiences. Problem-Solving Skills: Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges. Collaboration: Ability to work effectively with cross-functional teams, including sales, value and product development. Industry: Understanding of industry best practices and trends Customer Success: Familiarity with existing Workday Success Plans and other CX motions Posting End Date: The application deadline for this role is the same as the posting end date stated. 12/31/2025 Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Home Office Primary Location Base Pay Range: $126,000 USD - $189,000 USD Additional US Location(s) Base Pay Range: $126,000 USD - $189,000 USD Additional Considerations: If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 12/31/2025 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

As an Epicor Kinetic EDI Consultant, you will take ownership of the solution design, configuration, and training of Epicor's Kinetic ERP application EDI integration with an Epicor EDI or 3rd party solution. You will assume overall professional services task responsibilities by producing quality deliverables, training the customer to be self-sufficient with Epicor applications and EDI processing, and assist testing common customer and trading partner business scenarios to ensure go-live readiness. You will report to the Epicor EDI Manufacturing Professional Services Manager and are responsible for leading your project engagements self-sufficiently, by organizing and controlling scoped tasks to deliver, understanding and managing milestones across multiple projects, and balancing your calendar with a mix of task-focus time and client working sessions to hit key delivery dates. You must possess the ability to work with the customer on an independent basis for these projects with little PM or management oversight. What You Will Be Doing: • Ownership of Epicor ERP/Kinetic EDI implementation engagements, including but not limited to proactive Status Reports, Timeline Risks, Scope Creep, and Scheduling/Time management. • Acts as ERP EDI primary point of contact for clients, ensuring timely communication and understanding of project progression, deliverables, and business needs. • Analyzes existing ERP workflows and/or business processes to ensure alignment with EDI integration requirements. • Configures EDI integration capabilities within Kinetic, providing initial setup, training, and troubleshooting assistance during implementation. • Consults on Epicor's EDI solutions, including but not limited to client training, trading partner configuration and connectivity, mapping translation, transaction processing, and end-to-end testing. • Responsible for understanding and maintaining high levels of customer satisfaction. • Responsible for daily entry of time and expenses, and accurate tracking of individual task budgets, in a project accounting system. • Teams with other internal and external groups, e.g., Epicor ERP consultants, project manager, and 3rd party resources, to research and propose solutions. • Analyze and anticipate project risk and out-of-scope activities; tracks and accurately estimates additional time required to perform work; promptly communicate and/or escalate urgent business concerns to PM, EDI PS Leadership, and/or client; propose solutions to address them. What You Will Likely Bring: • Ability to meet utilization target of 70%. • Anticipate ebbs and flows in billable workload based on project deadlines and % completion; proactively partner with ERP EDI PS Leaders to secure and schedule new engagements. • Self-driven with proven ability to complete project deliverables on time and pivot shifting priorities, while mitigating impact to established timelines. • Self-sufficient and proactive; uses established processes and builds relationships with key internal resources to efficiently address roadblocks to scope delivery. • Strong listening, verbal, and written communication skills, including virtual presentations; perceptive, empathetic, responsive, and customer-centric. • Effective teaching, excellent verbal/written communication skills, and PC skills required. • Strong organizational, project management, and time management skills. • Ability to travel up to 10% What Could Set You Apart: • Bachelor's degree in Business, IS, Supply Chain Management, or related degree, or equivalent work experience within the manufacturing industry • Demonstrated knowledge of manufacturing, EDI, supply chain, and accounting concepts/software • 2+ years' experience in the areas of ERP consulting, implementation, application training, or business system management • Knowledge of Epicor's E10/Kinetic applications, including the EDI/Demand Management Module, is highly desired • Previous experience with EDI • Experience with integration using REST API • Knowledge of C# coding language • Knowledge of SQL Developer and database relationships About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Drew Wussler, Scott Keough

In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills Proven ability to sell solutions to Major Enterprise customers. A proven track record of quota achievement and demonstrated career stability Experience in closing large Enterprise deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Results-oriented, Self-starter, Hunter-type mentality. The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Fortinet is seeking a Cloud Architect supporting Public Cloud with a focus on AWS. As a part of the Public Cloud team, this role will support the technical alliance relationship with AWS to develop additional feature integration, novel use cases, and overall improved value of Fortinet on AWS. The position will also support customer engagements and evangelism of Fortinet's cloud-enabled portfolio. The position will work closely with Product Management and Development, Field Sales teams, and customers to deliver lightweight service enhancements leveraging core Public Cloud capabilities. Public Clouds services include IaaS, SaaS. Candidates should have in-depth understanding of cloud security services, such as SCA, DAST, CWP, CSPP, CASB and other SaaS solutions. This role is a hands-on engineering and architecture position that requires development and/or DevOps abilities. Responsibilities: Create organizational workflow enhancements to deliver public cloud-sourced services, such hands-on labs, customer POCs, tool integration, data enrichment and other uses Provide technical guidance on Public Cloud matters to internal stakeholders Develop simple to complex scripts leveraging Cloud Service Provider (CSP) capabilities Document and maintain script and application libraries or repositories Provide technical guidance on Public Cloud integration and development, ex. the use of CSP APIs and how they can be leveraged Translate business requirements to programmatic logic Conduct proof of concepts Support Professional Services activities Develop customer-facing documentation Lead training activities for internal and external partners and customers Create reference designs and code that applies CSP best practices Advise Product and field Engineering on solution options, feature requirements, and reference designs. Requirements: 5+ years of development and/or scripting experience with a major language. Strong capabilities in one or more of Python, Node.js, C#, C++, C, Ruby, Perl Understanding of database services such as DynamoDB, PostgreSQL, etc. Familiarity with CI/CD tools such as git, jenkins Ability to use data structures such as yaml, XML, JSON Cloud development experience highly desired with 2-3 using any of AWS, Azure, Oracle OCI, or Google GCP, Alibaba Cloud Familiarity with orchestration tools (ex. Terraform, Ansible, Chef, puppet, Lambda) 2 -3 years of experience in the design and implementation of Public Cloud services 5+ years of experience using cloud tools (ex. Git, AWS Dev tools) Experience in network security highly desired, including VPN, Proxies, Authentication, etc. Technical writing and network documentation skills highly desired Kubernetes and Docker experience highly desired Education: Bachelor's degree in CompSci or similar and/or equivalent experience required Master's preferred Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $228,100 - $253,400 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan

Job ID 26-197 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at BarracudaWe're looking for a strategic and operationally strong Director, Web Marketing to lead the vision, execution, and optimization of Barracuda's global web presence. This role owns the corporate website built on Adobe Experience Manager as a conversion engine and storytelling platform and will build out the strategies for our growing focus on personalization & self-service/automation. This position plays a pivotal role in accelerating multi-year growth objectives by leveraging our website as a high-performing digital engagement center that supports demand generation, account-based marketing, product adoption, and customer lifecycle engagement. You'll lead a high-performing team across web development, project management, localization, and experience design. You'll partner closely with digital, content, and analytics teams to deliver a high-impact, high-converting experience for buyers, customers, and partners. You'll also serve as a cross-functional partner to sales, customer success, product marketing, IT, and regional marketing leads-ensuring the web strategy aligns with global go-to-market priorities and company-wide objectives. While this role is open to candidates located anywhere within the United States, we have a strong preference for individuals based in the Pacific or Mountain time zones. What you'll be working on Own the global strategy and roadmap for Barracuda's web presence, maximizing our investment in the Adobe Experience Manager (AEM) platform Drive conversion rate optimization through A/B testing, UX improvements, and buyer journey mapping Build and execute a web personalization strategy using data and segmentation to drive targeted experiences Co-own and drive SEO performance in close partnership with digital and content teams Manage and mentor a team spanning developers, project management and localization Oversee day-to-day web operations including functionality, tagging, governance, and QA Collaborate with creative, product marketing, and comms teams on web content and design Partner with analytics to define, optimize, and report on web engagement KPIs, and drive towards real-time performance dashboards What you bring to the role 8-10 years in web marketing or digital experience, with leadership roles in B2B SaaS Proven success driving personalization, conversion rate optimization, and user journeys Previous experience building an e-commerce site is a plus Strong command of AEM (Adobe Experience Manager) platform Experience managing cross-functional web teams, including technical resources Data-driven mindset with familiarity in analytics tools Strong organizational, communication, and prioritization skills Candidates may be located anywhere within the United States, as this position is open to remote work What you'll get from usA team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda. Equity, in the form of non-qualifying options High-quality health benefits Retirement Plan with employer match Career-growth opportunities Flexible Time Off and Paid Time Off benefits Volunteer opportunities #LI-Remote

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales Operations organization. With a net new revenue focus, they are the fuel for Workday's new customer growth. This fantastic team of hardworking professionals play a key role in guiding new customers on a journey that can see them leave the limitations of legacy platforms behind and move forward with a new class of enterprise management cloud. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials Negotiate deals with a variety of C-Suite Executives to close opportunities Maintain accurate and timely customer/prospect, pipeline, and service forecast data About You Basic Qualifications: •4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •4+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once •4+ years experience with managing longer deal cycles, including prospecting for a portion of opportunities Other Qualifications: •Preferred experience selling into State and local govenement •Proven experience understanding the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Able to quickly establish trust with key stakeholders •Prior experience with partnering with internal team members on account strategies for short and long term prospecting and territory management •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.OH.Home Office Primary Location Base Pay Range: $146,900 USD - $179,500 USD Additional US Location(s) Base Pay Range: $146,900 USD - $179,500 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. **Staff Security Research Engineer** **Your day-to-day** + Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team + Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use + Some work requires skill in writing C or C++ for low level interactions with the OS + Develop and maintain web browser interaction capabilities using Chrome web driver + Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks + Familiarity with analyzing web front-end and the Document Object Model (DOM) + Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files + Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop + As needed, create new detection languages and systems that allow threat researchers to develop detection rules + Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns + Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals + Design and develop automation pipelines to turn manual tasks into automated scripts + Stay abreast of a constantly evolving threat landscape + Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors + As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques + As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role). + Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions + Work effectively as part of a remote team using chat, video chat and conference calls + Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities **What you bring to the team** As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you. + A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques + Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required + Experience developing software using Docker containers is required + Experience developing web browser automation is required + Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required + Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers + Ability to perform the above in a fully remote work environment + The following skills and experience are nice to have, but candidates lacking them should still apply: + Experience with C and C++ is a plus + Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus + Experience writing malware behavior signatures + Some experience analyzing malware using a debugger, and willingness to learn is a plus + Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required + Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments + Experiencewith a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.) **Additional Information** + Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences + Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote) + Must be able to work during business hours local to your time-zone **Why Proofpoint** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 194,475.00 - 285,230.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 162,375.00 - 238,150.00 USD All other cities and states excluding those listed above: Base Pay Range: 148,425.00 - 217,690.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workday's Managing Partner practice focuses on advising our most strategic accounts, creating a differentiated customer experience, advising on enterprise transformation, and stewarding subscribers of our Workday Success Plan in North America. We seek to serve our customers with relevant industry advice, practical ways to realize value from Workday's technology, and crafting peer networks for continuous innovation. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud and artificial intelligence journey. About the Role The Managing Partner in our Workday Government practice, you are responsible for the overall success of an assigned group of highly valued and strategic deploying and production Federal Government customers. The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion. These outcomes are accomplished in collaboration with internal sales, consulting, and product teams. Success is measured on customer satisfaction, subscription revenue retention, & subscription revenue growth . About You Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts Maintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customer's strategy Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure they're getting maximum value from the product Provide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolio Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizations Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem Guide large, partner-led accounts with significant complexity and deployment scope on behalf of our Federal Government customer base Create and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plans Provide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issues Engage other service resources as necessary to support account planning and feature adoption strategies Leverage customer relationships as needed for prospect references Basic Qualifications: 10+ years' experience deploying large, sophisticated Cloud SaaS ERP (HCM and/or Fins) solutions at a project and program manager level within the Federal Government and/or State & Local Government market 8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment 2+ years direct experience with a cloud-native HR and/or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands-on configuration resource, or workmate Other Qualifications: Experience and active networks within the Federal Government market. Similar exposure to State & Local Government considered a benefit Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives, are vital. Ability to empower and lead a matrixed team of individuals at multiple levels within an organization Ability to manage and prioritize multiple customers' demands balancing customer satisfaction with revenue and profitability targets Have a dedication to continuous improvement in the way we serve our customers Proven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue, is essential. Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued. Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment." Strong account planning skills, with the ability to analyze customer needs and develop targeted sales and marketing strategies to drive customer retention and revenue growth, are highly valued. Demonstrated credibility, built on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for success in this role. Strong customer engagement skills, with a focus on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales growth, are essential. Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential. Ability to travel up to 50% Posting End Date: 1/31/26 The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $164,500 USD - $246,700 USD Additional US Location(s) Base Pay Range: $148,900 USD - $264,400 USD Additional Considerations: The application deadline for this role is the same as the posting end date stated as below: 01/31/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud environment Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. The Role The Role As a Sr. Security Research Engineer on Proofpoint's Threat Research team, you'll be part of a highly-collaborative, industry-leading team focused on tracking threat actors and their associated tactics, techniques, and procedures. This role is designed to enable research and analysis activities by creating tooling to enhance or automate workflows and to facilitate tracking and data analysis processes. If desired, this role will also have the opportunity to undertake research in pursuit of the Threat Research program's mission to find and remediate malicious activity in Proofpoint datasets. This role has a direct impact on the efficacy of Proofpoint products, the quality of Proofpoint's intelligence, and the protection of Proofpoint customers. Our priority is finding talented individuals who fit our mission and culture - If you believe your skills align with the requirements but feel that the ‘Senior' title may not reflect your experience level, we still encourage you to apply. We're open to discussing the right fit Your day-to-day Stay abreast of a constantly evolving threat landscape and modern tech stacks needed to support research Work in partnership with threat researchers to design and implement tools and systems which enable their ability to track, contextualize, and report on malicious activity Liaison with other engineering units within Proofpoint to ensure stakeholder requirements are communicated and as a consultant to help those units understand the needs of a security-focused end-user constituency Work effectively as part of a remote team using chat, video chat, and conference calls What you bring to the team Passion for threat research and a well-rounded understanding of the threat landscape Ability to understand the threat researcher's needs, transform them into consistent & efficient system requirements and implement them Experience developing tooling in a variety of programming languages, but predominantly Python Experience integrating existing tooling into comprehensive systems which are deployable to a distributed team (dev Ops, architecture) Experience working with large datasets and associated tools and libraries, such as relational databases, AWS, Splunk, Pandas, Jupyter, etc. Self-directed and accountable Outstanding communication skills and the ability to present complex technical topics to a variety of internal stakeholders Nice to have Understanding of malware analysis fundamentals, for example interpreting the results of sandbox analysis Experience with LLM and agent/agentic framework development and support Prior experience tracking threat actors and/or malware families Experience performing the above in a fully remote environment Additional Information Travel: 10% Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 161,625.00 - 237,050.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 132,225.00 - 193,930.00 USD All other cities and states excluding those listed above: Base Pay Range: 120,525.00 - 176,770.00 USD

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Job Description Role Overview: We are seeking an experienced Sales Specialist to align with our Central Healthcare and N Central Mid-Market Team. . Reporting to the Sales Director for the Data Security team, you will partner closely with Proofpoint's core sales reps as a specialist and partner to drive growth across the region. In this role, you will serve as the trusted advisor for our Data Security portfolio and collaborate with both internal teams and customers to deliver value and outcomes. Your day to day: The ability to build strong relationships at all levels to drive deals to closure. Partner with the core sales team to expand our Data Security footprint within existing customers by leveraging strong relationships and strategic alignment. Demonstrate drive and initiative to penetrate net-new accounts while also deepening engagement with existing Data Security customers. Collaborate with our extraordinary Sales Engineers team to design account strategies, deliver impactful demos, and run proof-of-concept (POC) programs. Partner with the channel organization to capture new market share in Data Security Drive continued enablement of our product portfolio to support more meaningful customer conversations and empower the core sales team. This includes field enablement activities such as hosting office hours, delivering training sessions, facilitating role plays, and supporting core sales team with territory-specific needs. What you bring to the team: Proven success selling into Strategic and Enterprise accounts. Experience with enterprise security solutions such as Data Loss Prevention (DLP), Data Security Posture Management (DSPM), Cloud Access Security Broker (CASB), Insider Threat Management (ITM), or SSE/SASE Strong presentation, discovery, and consultative selling skills. Ability to thrive in a matrix environment and build trust with cross-functional stakeholders. Technical curiosity and a desire to gain deep product expertise. Strong account planning and forecasting capabilities. A proven track record exceeding sales goals and the desire to win Passion for collaborating across all business functions to complete tasks, meet deadlines, and drive results - while also understanding and navigating the overlay structure. Proficient in sales tools such as Salesforce, Clari, and other related platforms used for pipeline management, forecasting, and account planning. #LI-KJ1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for a highly-motivated Sales Engineering Manager to lead a team of talented sales engineers focused on Mid Market opportunities. The ideal candidate will have a solid technical background, be passionate and knowledgeable about security, and have prior experience managing sales engineering teams. An ability to "lead from the front" and a willingness to act as both player and coach to help your team secure the technical win will be key to your success. Candidates should be located in Cincinnati, Pittsburgh, Richmond, Philadelphia, NYC, or Boston. + Leading a team of dynamic and energetic sales engineers + Partnering with recruiting and HR to attract, hire and retain top talent to support our rapid growth + Being a coach: Enable your team with our world class training, and provide 1:1 coaching and development at every opportunity + Drive operational excellence across the team & helping drive customer interactions in accounts. + Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts + Partner with other groups to help us continue our tradition of an outstanding customer experience + Become a student of our best in breed suite of security solutions + The role may require travel between 50-75% within the region. Job Requirements + All aspects of people management, including hiring, development, training, regular 1:1s and annual reviews + Hire, train and retain top talent + Provide feedback and direction, both positive and constructive, to personnel in a timely manner + Build a strong team and provide satisfaction among your team and customers + Influence both internal and external C-level executives through presentations and briefings + Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction + Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy + Act as a trusted adviser to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies + Experience in selling into the Mid Market or Enterprise accounts is preferred \#LI-Cincinnati \#LI-Pittsburgh \#LI-Richmond \#LI-Philadelphia \#LI-NewYork \#LI-Boston \#LifeAtProofpoint Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

The Consulting Services Implementation Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. Incumbent will work with the client on an independent basis for short-term engagements. This position will initially focus on the Sales Modules within our Manufacturing Software during the implementation process. As the candidate grows their skills they will start working on the implementation process for other operations focused ERP Modules What You Will Be Doing: Work independently on smaller projects. Interact with members of cross-functional teams. Identifies issues and risks and reports to Project Manager with suggested direction. Ensure that project deliverable are completed on time and anticipate issues or conditions that may impact the original estimate or project budget. Meet utilization targets and complete project deliverables on time. Demonstrate a high level of functional knowledge on the modules associated with their respective certification track. What You Will Likely Bring: Ability to meet utilization targets and completes project deliverables on time Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks Customer centric, results oriented, self-starter, and able to work independently Strong listening, verbal and written communication skills, including virtual presentations Strong organizational, project management and time management skills Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts Knowledge of Manufacturing Industry sales cycles Understanding of Manufacturing Specific ERP Software (Epicor, Infor, SAP, etc.) Ability to travel up to 30-40% What Could Set You Apart: 2+ years applicable experience and demonstrated success/knowledge Bachelor's degree preferred (or equivalent experience) About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Scott Keough

Join Epicor as a Solution Engineer! The Solution Engineer serves as a trusted partner to the sales force (direct and channel) by providing in-depth knowledge of the technical financial requirements and business use of our products in order to close ERP sales opportunities. This role will be responsible for solutions across Epicor's MFG Financials product. What you will be doing: Communicate with the sales team on new business opportunities, translate client's technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept. Conduct detailed financial & business discovery meetings to uncover customer business drivers and levers for success. Prepare & deliver creative and effective technical presentation of company products, manage POC and trial processes with the clients. Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical & financial expertise, understand performance characteristics and establish credibility with the clients. Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues. Gather requirements and present to Product Development team. 30-40% travel when applicable. What you will likely bring: Minimum of 5 years of experience of presales within the ERP industry or equivalent financial ERP experience Self-motivated with a consistent track record of success in supporting both direct and channel sales Strong ability to collaborate with account executives, fellow presales members, and professional services Very organized, analytical, and ability to communicate clearly on key business drivers & finance topics to customer executives Experience in the manufacturing, distribution, services or finance industry Documented frequent experience of giving customer presentations / demonstrations Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Oracle Netsuite or other ERP companies or Value Added Resellers (VARs) 5+ years applicable experience and demonstrated success/knowledge. 2+ years of accounting or enterprise financial solution experience. Bachelor's degree (or equivalent experience), with preference for accounting, finance or business majors. Bachelor's degree (or equivalent experience). #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $82,000 USD Maximum: $131,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building intelligent, AI-driven solutions that connect people and businesses in more meaningful ways. We're seeking an accomplished and dynamic Director of Strategic Enterprise Sales with a growth mindset and a passion for innovation to lead our Bay Area focused team. In this pivotal role, you'll drive revenue and strategic expansion across our most complex Enterprise accounts. Shaping Zendesk's next chapter and empowering customers to transform their CX and EX through cutting-edge AI and automation. As a strategic sales leader, you'll inspire a high-performing team, build trusted C-suite relationships, and accelerate growth through data-driven, AI-enabled sales strategies. Leveraging your deep connections within the Bay Area technology landscape and expertise in Enterprise SaaS and AI solutions. You'll strengthen partnerships with some of the region's most forward-thinking companies. If you thrive in fast-paced environments and are driven by the opportunity to help customers unlock the power of AI-driven CX innovation, we want to hear from you. What You'll Be Doing: Hire, coach, and lead a high-performing Bay Area based Strategic Enterprise Sales team, empowering and motivating them to consistently exceed revenue goals.vating and empowering them to consistently meet and exceed quota. Drive growth by developing and executing go-to-market strategies that expand our footprint within complex Enterprise accounts, leveraging AI-driven, solution-based selling and targeted upsell and cross-sell initiatives.opportunities, AI-focused solution selling, and upsell/cross-sell strategies. Guide and mentor your team through large, multi-product Enterprise sales cycles, fostering precision in complex deal navigation, executive engagement, and layered decision-making processes. Conduct quarterly territory and account plan reviews, providing actionable insights and strategic direction to drive customer expansion, retention, and AI-led solution adoption. Lead weekly forecast and pipeline reviews, providing mentorship and strategic deal coaching to ensure accuracy, accountability, and cons Istent execution against goals. Review top account plans quarterly, offering strategic recommendations that accelerate customer outcomes and revenue growth through AI-enabled CX and EX transformation. Establish and enforce operational rigor in the sales process. Driving accountability to KPIs, forecasting discipline, and data-informed decision-making. Maintain deep expertise in Zendesk's AI, automation, and analytics capabilities, ensuring your team remains fluent in our technology value proposition and the evolving competitive landscape. Deliver compelling QBR presentations and executive briefings, aligning customer strategies with Zendesk's roadmap for AI innovation and scalable customer experience transformation. Engage frequently with C-level executives and technology leaders across the Bay Area, building trusted partnerships that position Zendesk as a strategic enabler of intelligent CX. We hope you'll decide to build a career as a Zendesk sales leader for the long term. We use the following leadership criteria, applied to key sales activities to assess, reward and promote sales leadership. Innovate: Build a sales organization that embraces creativity and leverages emerging AI and automation technologies to adapt quickly to new customer and market dynamics. Collaborate: Partner across Zendesk and the Bay Area technology ecosystem to identify shared priorities, exchange insights, and enhance our ability to deliver differentiated, AI-driven customer experiences. Operate: Know your business, your customers, your tools, and your data. Fill the funnel, qualify with precision, and convert efficiently. Minimizing obstacles between your customers and their success. Navigate: Stay ahead of industry shifts, AI advancements, and emerging Enterprise customer needs. Coach your team to balance near-term execution with long-term strategic positioning. Inspire: Use your expertise and vision to energize your team and customers. Help shape the future of AI-powered CX and EX through influence and example. Champion: Build authentic relationships with customers, proactively identifying opportunities to drive innovation and business impact. Foster a culture at Zendesk that connects emotionally and strategically with customer outcomes. What You Bring to the Role: BA/BS degree or equivalent experience required. 10+ years of software sales experience, including 5+ years leading Strategic Sales teams, preferably within the SaaS or AI technology industry. Proven track record of exceeding revenue targets and quota achievement; President's Club recognition is a plus. Expertise in managing complex, multi-stakeholder Enterprise sales cycles, including multi-month, AI-enabled, value-driven processes with proof-of-concept stages. Deep understanding of value selling frameworks (MEDDPICC preferred) and experience running executive-level deal reviews. Strong forecasting and pipeline management discipline, with a data-informed approach to sales execution. Skilled negotiator with experience driving high-value ARR opportunities and multi-product expansion. Exceptional presentation, storytelling, and listening skills, with the ability to articulate Zendesk's AI and automation value proposition to senior executives. Strategic relationship-builder with a proven ability to influence C-suite leaders across the Bay Area technology landscape. Demonstrated success in attracting, developing, and retaining top Account Executives in competitive, high-growth markets. Entrepreneurial mindset with strong collaboration skills and a drive for continuous improvement. Proficiency with sales tools such as Salesforce, Outreach, Clari, and AI-powered enablement platforms. Willingness to travel across the Bay Area and select West Coast territories for customer and team engagements. An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth. Familiarity with key Sales tools such as Salesforce, Outreach, Clari, and AI-driven enablement technologies. Customer-facing travel required within the Bay Area and select West Coast territories. LI-LM5 The US annualized OTE (On Target Earnings) range for this position is $323,000.00-$485,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

Why This Role? Why Now? The world of customer experience isn't just evolving-it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service-and customer success-can mean on a global stage. We're seeking a Senior Manager of Customer Success who isn't daunted by disruption, but energized by it-an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our segments. Your job: Make Zendesk's customers so successful they want to buy more, stay longer, and advocate fiercely. Build a team that blends financial acumen, technical product knowledge, and data-driven experimentation into a customer outcomes powerhouse. You are known for leading with a growth mindset and consistently reaching across the aisle to collaborate and drive customer experience improvements internally. People would describe you as a people first leader who creates a rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective for the role: Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline : you know how to design, run, measure, and continuously improve processes at scale. Fluent in the language of data - dashboards, deep technology conversations and API integrations don't faze you. If you don't know, you dig in and then teach your teams! Thrive on getting close to the work: side-by-side with CSMs on customers, troubleshooting complex customer journeys, and strategizing live with internal partners. Obsess over details that drive outcomes: from GRR/NRR metrics, usage & adoption intelligence, analytics, risk flags, to customer value mapping. Transform ambiguity into structure-getting buy-in for change, standardizing processes and technology where needed, and evangelizing best practices. How You'll Make an Impact 1. Build and Lead a Team of Value Architects Hire, coach, and grow a diverse team, fostering a culture of curiosity, candor, and courageous experimentation. Accelerate your team's product and overall CX technology proficiency, ensuring deep technology and AI fluency to lead customer conversations. Set and communicate crystal-clear goals, weekly, monthly, quarterly, and annual KPIs, and clear accountability frameworks. Attend in-person customer meetings, assist with deep multi-threading, and use Gong consistently to coach the team, identify trends, and stay ahead of the market. Empower your teams while driving operational consistency and rigorous execution to exceed financial targets and contribute to complex cross-functional initiatives. 2. Engineer Next-Level Customer Outcomes Inspire CSMs to act as “mini-CEOs”-owning portfolio strategies, customer prioritization planning, eliminating blockers and opportunities end-to-end. Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on driving customer outcomes that matter- we meet our customers where they are based on what's most important to their business needs. Actively manage churn and expansion playbooks, pipeline health and renewal forecasting accuracy, and run the business by the numbers. 3. Lead an AI-First Revolution in Success Relentlessly drive adoption and sophistication of AI-powered tools for risk flagging, customer insights, automation, and customer engagement. Partner with Product/AI teams, pilot new tools, and aggressively iterate based on real-world feedback. Equally skilled at teaching AI best practices to new hires or jumping in as a “player-coach” on troubleshooting sessions. 4. Operational Excellence in the Gray Zone Own forecasting, retention and growth strategies (partnering heavily with sales and renewals teams), and portfolio reporting for your team-ensuring accuracy, transparency, and proactive management of risk. Hands down you have financial command of your portfolio. Optimize workload distribution and manage capacity with agile, data-driven resource allocation. Champion rigorous performance results through: regular 1:1s, career development, and actionable feedback that makes Zendesk a CS destination of choice. Expected Management Duties (What World-Class Orgs Demand) Business Ownership & Segment Strategy: Act as the business owner for the assigned segment, taking responsibility for revenue outcomes, resource planning, operational health, and ensuring CS feedback influences the Zendesk product roadmap via proactive cross-functional collaboration. Performance Management & Talent Development: Coach for high performance and secure team success through prompt performance management, actionable feedback loops, routine team health checks, skills assessments, and championing promotions for high potential talent. Talent Pipeline & Team Growth: Recruit, interview, and onboard new Customer Success Managers, with a focus on building a diverse team in terms of thought and skill. High-Impact Escalation Leadership: Personally drive resolution for high-impact or strategic customer situations and document learnings to promote continuous improvement across the team. What You'll Need to Succeed AI & Automation Adoption: Early adopter and optimizer of workflow automation, generative AI, and digital engagement tooling-able to guide teams through adoption, troubleshoot issues, and help design new use cases. Data Mastery: Proficiency with CRM and CS platforms (Zendesk, Gainsight, Salesforce, etc.), analytics platforms (Looker, Tableau, or similar), and hands-on skills with data analysis, reporting, and building dashboards for insight-driven action. Financial Acumen: Ability to connect operational levers to revenue outcomes; confident navigating revenue retention, renewal/expansion analysis, forecasting, and ARR/MRR modeling. You've built your career partnering deeply with sales, renewals, product and marketing colleagues. You lead by strengthening a united approach-that puts customer success at the heart of all interactions. Process Engineering: Design and implement standard operating procedures, success plans, customer health scoring models, and scalable playbooks across segments. Risk and Opportunity Management: Ability to conduct root cause analysis for customer escalations, build early warning systems, and mobilize “all hands” to resolve risk. Equally always having an eye on creating a culture of being growth enablers, we think and act like a CEO - you possess extreme ownership and accountability. Segment Strategy: Tailor engagement strategies to SMB, Commercial, Enterprise, and Strategic accounts-using structured frameworks that drive repeatable excellence across segments. Your Background: 9+ years in Customer Success, or relevant customer-facing roles in SaaS or technology companies, with at least 5+ years managing teams. Technical & AI Fluency: Strong expertise in leveraging AI-driven tools, analytics, and automation to positively impact customer success outcomes. Direct experience with AI or next-gen tooling, and the ability to build or manipulate data pipelines and automated reporting, is highly valued. Deep Customer Success Leadership: Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Deep understanding of core CS principles, including retention, engagement models, and performance measurement. Cross-Functional Collaboration: Track record of collaborating effectively at a leadership level with product, sales, marketing, and AI/technology teams. Data & Financial Acumen: Comfort running QBRs, NRR/GRR analyses, and forecasting with confidence. A data-driven approach is essential for demonstrating impact (outcomes, not just org charts). Adaptability & Drive: Insatiable curiosity, high adaptability, and a proven history of upskilling and delivering results in ambiguous, rapid-paced, and dynamic environments. Education & Certifications: Bachelor's degree in Business or Technology preferred, with advanced degrees or certifications in Customer Success or AI Application being a significant plus. Ready to build the future of Customer Success? Apply to Zendesk and help invent the new standard for what technology-enabled, rigorously customer-centric leadership can achieve. The US annualized OTE (On Target Earnings) range for this position is $170,000.00-$256,000.00 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Staff Security Research Engineer Your day-to-day Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use Some work requires skill in writing C or C++ for low level interactions with the OS Develop and maintain web browser interaction capabilities using Chrome web driver Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks Familiarity with analyzing web front-end and the Document Object Model (DOM) Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop As needed, create new detection languages and systems that allow threat researchers to develop detection rules Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals Design and develop automation pipelines to turn manual tasks into automated scripts Stay abreast of a constantly evolving threat landscape Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role). Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions Work effectively as part of a remote team using chat, video chat and conference calls Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities What you bring to the team As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you. A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required Experience developing software using Docker containers is required Experience developing web browser automation is required Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers Ability to perform the above in a fully remote work environment The following skills and experience are nice to have, but candidates lacking them should still apply: Experience with C and C++ is a plus Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus Experience writing malware behavior signatures Some experience analyzing malware using a debugger, and willingness to learn is a plus Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments Experience with a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.) Additional Information Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote) Must be able to work during business hours local to your time-zone Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 194,475.00 - 285,230.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 162,375.00 - 238,150.00 USD All other cities and states excluding those listed above: Base Pay Range: 148,425.00 - 217,690.00 USD

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team At Proofpoint, the members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single day. As a Senior Sales Engineer working with accounts in the SLED space, you will be one of the most important members of the Proofpoint sales team. You will become a trusted advisor to both the Account Managers you are paired with, as well as our current and future customers. As a technical liaison and subject matter expert on all things Proofpoint, you will help to deliver People-Centric solutions that protect against today's cyber threats. This role will focus on State and Local Government, as well as Education accounts primarily in the Eastern U.S. Very strong preference for candidates to be located in the Eastern U.S. time zone. You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story may include onsite product demonstrations, white-boarding sessions, mini-trainings, Lunch-n-Learns, Proof-of-Concept, Production Evaluations, all in pursuit of providing a solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! The Senior Sales Engineer is the Technical Lead for the Proofpoint Pre-Sales process, including: Collaborate with the sales team to develop and execute targeted account penetration strategies Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process Deliver compelling product demonstrations that address today's most pressing cyber threats Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio You may, occasionally, be called upon to assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape Senior level duties Mentoring new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint Contribute across all corporate communication channels, write and help upkeep internal documentation and training Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization Job Requirements 6+ years of hands on technical experience, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry Proven track record developing and maintaining customer relationships through in person meetings, ideally in a local territory Experience working with large (Enterprise) clients/organizations Self-starter and ability to own and drive initiatives History of conducting large-scale assessments and/or evaluations, including managing expectations, deliverables, and complex systems as well as the teams that support them Comfortable presenting to individuals and/or teams including technical staff through C-suite You have experience in Enterprise or Cloud Security, including cloud/SaaS platforms, messaging, data, network, endpoint, NOC/SOC, or MSP-related cybersecurity Experience selling and positioning a platform is highly valued Exposure to at least two of the following skill sets are recommended: Cloud security and shadow IT monitoring IT security, vulnerability or risk assessments, and policy enforcement Data Loss Prevention (DLP), compliance and privacy Enterprise email solutions such as Exchange, G-Suite, Lotus Domino or working knowledge of SMTP Additional skills that are added bonuses include: Directory Services and protocols such as AD, Azure AD, LDAP, iDP (identity providers) Email authentication (SPF, DKIM, DMARC) Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc. Experience with frameworks such as MITRE and/or NIST You have a background in consultative approach to solving problems and/or have a strong desire to pivot your career towards a sales direction You can thrive in a fast paced, high-energy environment You can work independently, adapt quickly and maintain a positive attitude Strong PowerPoint, presentation and organizational skills are a must CISSP or other relevant cyber-security and/or cloud security certifications are valued Bachelor's or advanced degree in a relevant field, or work equivalent experience Travel is required in this position Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!