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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Sunnyvale, CA | $46,772 | $22.49 |
| 2 | Boston, MA | $45,146 | $21.70 |
| 3 | Austin, TX | $38,056 | $18.30 |
| 4 | Broomfield, CO | $38,009 | $18.27 |
| 5 | Pittsburgh, PA | $35,613 | $17.12 |
| 6 | Indianapolis, IN | $33,681 | $16.19 |
| 7 | Draper, UT | $32,461 | $15.61 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $130,142 | $63 | - |
| 2 | Customs Consultant | $102,543 | $49 | - |
| 3 | Customer Liaison | $100,636 | $48 | - |
| 4 | Customer Account Executive | $99,820 | $48 | - |
| 5 | Customer Service Professional | $99,703 | $48 | - |
| 6 | Customer Solutions Specialist | $94,853 | $46 | - |
| 7 | Customer Relationship Specialist | $92,858 | $45 | - |
| 8 | Specialist | $90,773 | $44 | - |
| 9 | Business Support Specialist | $86,363 | $42 | - |
| 10 | Customer Care Consultant | $84,296 | $41 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $67,632 | $33 | - |
| 2 | Citrix | $58,423 | $28 | - |
| 3 | FireEye | $55,246 | $27 | - |
| 4 | Webroot | $54,876 | $26 | - |
| 5 | Verisign | $53,142 | $26 | - |
| 6 | Epicor | $49,724 | $24 | - |
| 7 | Zendesk | $47,889 | $23 | 2 |
| 8 | Juniper Networks | $46,759 | $22 | - |
| 9 | Tripwire | $44,892 | $22 | - |
| 10 | Workday | $44,198 | $21 | 6 |
| 11 | McAfee | $43,621 | $21 | - |
| 12 | Trend Micro | $43,586 | $21 | - |
| 13 | Forescout | $42,767 | $21 | - |
| 14 | Datalink | $41,743 | $20 | - |
| 15 | Fortinet | $41,388 | $20 | 14 |
| 16 | Informatica | $40,743 | $20 | - |
| 17 | Sophos | $36,648 | $18 | - |
| 18 | SonicWall | $36,110 | $17 | - |
| 19 | Barracuda Networks | $35,679 | $17 | 3 |
| 20 | Quest Software | $34,993 | $17 | - |