Service Writer
Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities:
Customer Interaction:
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination:
- Create work orders and distribute them to technicians with all necessary information.
- Prioritize and schedule repair work based on urgency and shop capacity.
- Ensure accurate documentation of work performed, parts used, and technician time.
- Monitor the progress of repairs and follow up with technicians to meet deadlines.
Technical & Administrative Tasks:
- Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers.
- Order parts and supplies as needed, verifying availability and pricing.
- Review completed repairs for accuracy and proper documentation before invoicing customers.
- Process payments and manage invoicing efficiently.
Customer Service Excellence:
- Address complaints or disputes professionally and work to resolve them to the customers satisfaction.
- Maintain strong relationships with customers, promoting repeat business.
- Suggest preventative maintenance or future services based on vehicle history.
Qualifications:
- Experience:
- 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop.
- Knowledge of diesel engines and repair processes is highly preferred.
- Skills:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities to manage multiple work orders.
- Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent).
- Basic understanding of accounting or invoicing.
- Education:
- High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus.
Work Environment:
- Primarily office-based, but occasional work in the repair area may be necessary.
- Fast-paced environment with frequent interruptions.
Schedule:
- Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included.
Salary:
- Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
Returning New Grad Public Engagement Specialist I- Great Lakes Division- For Current/Former HNTB Interns Only
Columbus, OH
**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for supporting the coordination and implementation of public engagement and involvement programs for infrastructure projects. This position assists with the development of communication strategies including materials, and digital and print content, researches and gathers data and creates and provides project messaging resources to educate the community.
**What You'll Do:**
+ Assists in the development and implementation of communication and outreach strategies to educate the public and stakeholders on infrastructure projects. This could include research, outreach strategies, and best practices.
+ Conducts routine investigations and collects data needed for effective communications strategies and/or to fulfill federal regulatory outreach requirements, including environmental impact evaluations if applicable.
+ Prepares and coordinates dissemination of outreach materials, facts and information on project messaging to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.
+ Tracks and maintains routine records and reports related to public involvement meetings, public hearings and outreach events.
+ Drafts speeches, create and design presentation materials, and/or compose correspondence for use in mailings, meetings, or other public consumption.
+ Responsible for initial fact checking for reports, articles, and other publications.
+ May help coordinate community meetings, public forums, working groups and other public meetings including scheduling, determining location, advertising, and ensuring proper setup/tear down and relevant collateral materials according to client expectation and project goals and budget.
+ May interact with clients to coordinate implementation of communication and outreach programs.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field, or
+ In lieu of education, 4 years of relevant experience
**What You'll Bring:**
+ Assisting with social media (e.g., monitoring social media, assisting with strategy and content development) with direction from more-experienced staff.
+ Modifying existing materials and documents using a basic understanding of Adobe (e.g., Photoshop, InDesign, InCopy) and Microsoft products (specifically proficiency with PowerPoint formatting, consistency, and editing templates).
+ Developing, maintaining, and updating stakeholder database.
+ Researching with direction from senior staff.
+ Assisting with public outreach and events information gathering/research (e. g. venue coordination, logistics, generating materials, staffing) and interacting with clients, the public, internal partners, and others.
+ Using basic graphic design skills and following existing style guides.
**What We Prefer:**
+ HNTB Internship experience
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
\#MZ
.
Locations:
Allen Park, MI, Ashwaubenon, WI (Green Bay), Blue Ash, OH (Cincinnati), Chicago, IL, Cleveland, OH, Columbus, OH, Detroit, MI, Downers Grove, IL, East Lansing, MI (Lansing), Grand Rapids, MI, Indianapolis, IN, Jackson, MI, Madison, WI, Milwaukee, WI (East Wisconsin Avenue), Minneapolis, MN, Sterling Heights, MI, Westfield, IN (Carmel)
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The approximate pay range for Ohio is $57,913.80 - $86,870.71. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Minnesota is $60,809.50 - $91,214.25. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Illinois is $63,705.19 - $95,557.78. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Intern
**Full/Part Time:** Full time
**Job Category:** Public Engagement and Communications Group
**ReqID:** R-26772 #college
Service Writer
Huber Heights, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
* Determine specialized product needs and services by working directly with customers
* Suggest add-on sales to increase average transactions
* Provide price estimates for designated installations prior to scheduling appointments
* Keep customers apprised of work progress
What You'll Need to Have for the Role:
* A minimum of one year of service experience is preferred
* Previous RV product or camping lifestyle
* Ability to work daily on a computer and perform internet searches as needed
* Excellent organization and follow up skills are required
* The ability to follow department procedures and policies
* Valid driver's license preferred
* May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
* Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyReturning New Grad Public Engagement Specialist I- Great Lakes Division- For Current/Former HNTB Interns Only
Blue Ash, OH
**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for supporting the coordination and implementation of public engagement and involvement programs for infrastructure projects. This position assists with the development of communication strategies including materials, and digital and print content, researches and gathers data and creates and provides project messaging resources to educate the community.
**What You'll Do:**
+ Assists in the development and implementation of communication and outreach strategies to educate the public and stakeholders on infrastructure projects. This could include research, outreach strategies, and best practices.
+ Conducts routine investigations and collects data needed for effective communications strategies and/or to fulfill federal regulatory outreach requirements, including environmental impact evaluations if applicable.
+ Prepares and coordinates dissemination of outreach materials, facts and information on project messaging to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.
+ Tracks and maintains routine records and reports related to public involvement meetings, public hearings and outreach events.
+ Drafts speeches, create and design presentation materials, and/or compose correspondence for use in mailings, meetings, or other public consumption.
+ Responsible for initial fact checking for reports, articles, and other publications.
+ May help coordinate community meetings, public forums, working groups and other public meetings including scheduling, determining location, advertising, and ensuring proper setup/tear down and relevant collateral materials according to client expectation and project goals and budget.
+ May interact with clients to coordinate implementation of communication and outreach programs.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field, or
+ In lieu of education, 4 years of relevant experience
**What You'll Bring:**
+ Assisting with social media (e.g., monitoring social media, assisting with strategy and content development) with direction from more-experienced staff.
+ Modifying existing materials and documents using a basic understanding of Adobe (e.g., Photoshop, InDesign, InCopy) and Microsoft products (specifically proficiency with PowerPoint formatting, consistency, and editing templates).
+ Developing, maintaining, and updating stakeholder database.
+ Researching with direction from senior staff.
+ Assisting with public outreach and events information gathering/research (e. g. venue coordination, logistics, generating materials, staffing) and interacting with clients, the public, internal partners, and others.
+ Using basic graphic design skills and following existing style guides.
**What We Prefer:**
+ HNTB Internship experience
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
\#MZ
.
Locations:
Allen Park, MI, Ashwaubenon, WI (Green Bay), Blue Ash, OH (Cincinnati), Chicago, IL, Cleveland, OH, Columbus, OH, Detroit, MI, Downers Grove, IL, East Lansing, MI (Lansing), Grand Rapids, MI, Indianapolis, IN, Jackson, MI, Madison, WI, Milwaukee, WI (East Wisconsin Avenue), Minneapolis, MN, Sterling Heights, MI, Westfield, IN (Carmel)
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The approximate pay range for Ohio is $57,913.80 - $86,870.71. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Minnesota is $60,809.50 - $91,214.25. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Illinois is $63,705.19 - $95,557.78. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
.
_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Intern
**Full/Part Time:** Full time
**Job Category:** Public Engagement and Communications Group
**ReqID:** R-26772 #college
Service Writer
Fairfield, OH
Full-time Description
Performance Toyota Fairfield
is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations.
$55,000.00 to $75,000.00 Annually (Experience Based)
Potential Quarterly Cash Bonus Ernings!
40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off)
Hours of Work 7:00 AM - 5:00 PM
Performance Toyota Fairfield provides an exceptional automotive service experience. We take great pride in our commitment to quality and customer satisfaction, which has earned us the
Toyota Service Excellence Award
for
Three Consecutive Years
and the
Prestigious Presidents Award
Fifteen Times
!
Our team of skilled service technicians has extensive knowledge and expertise, ensuring that every service is performed with precision and care for each customer and every vehicle, every day.
What We Offer:
Comprehensive benefits package
:
Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match!
Competitive compensation based on experience
Bonus giveaway outings every 3 months!
Generous employee discounts on vehicles, parts, and services
Toolbox provided
The Service Shop is climate-controlled
Well-lit and clutter free workplace
Work uniforms are provided
BRAND NEW fully equipped Technician break room
If you seek an official "Master Certification," ask about our Technician Tuition Assistance Program!
Requirements
Responsibilities:
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customers and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a “promise time” for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications:
3+ years of Service (Writer) experience preferred
High school diploma/GED preferred
Competent level of computer literacy
Substantial time management technique
General understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Valid driver's license with a driving record that allows you to drive customers and company vehicles.
Performance Toyota Fairfield is a drug-free workplace
Thanks for considering a career at
Performance Toyota Fairfield!
We're looking for friendly, enthusiastic team players who are passionate about delivering
Excellent Service Department Experiences
. Consider this an invitation. Let's succeed together!
Service Writer
Fairfield, OH
Full-time Description
Performance Honda Fairfield
is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations.
Earn $55,000.00 to $75,000.00 Annually (Experience Based)
Potential Quarterly Cash Bonus Ernings!
40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off)
Hours of Work 7:00 AM - 5:00 PM (1 Hour Lunch)
Performance Honda Fairfield has consistently demonstrated excellence in customer service and satisfaction, earning us the
Prestigious Presidents Award Ten Times
!
This remarkable achievement highlights our unwavering commitment to quality, integrity, and unmatched automotive experiences. We commend our entire team for setting the standard in the industry and invite you to be a part of it!
What We Offer:
Comprehensive Benefits Package: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match!
Competitive compensation based on experience
Bonus Giveaway Outings Every 3 Months!
Generous employee discounts on vehicles, parts, and services
The Service Shop is climate-controlled
Well-lit and clutter free workplace
Work uniforms are provided
BRAND NEW fully equipped break room
Requirements
Responsibilities:
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customers and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Send customers the iService video with service inspection.
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a “promise time” for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications:
3+ years of Service (Writer) experience preferred
High school diploma/GED preferred
Competent level of computer literacy
Substantial time management technique
General understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Valid driver's license with a driving record that allows you to drive customers and company vehicles.
Performance Honda Fairfield is a drug-free workplace
Thank you for considering a career with
Performance Honda Fairfield
. We eagerly await a dedicated Service Writer who is inspired to provide exceptional customer service and elevate our team. Your passion for helping others and commitment to excellence will drive our success together!
Service Writer
Huber Heights, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyService Writer (Vermeer)
Medina, OH
Description Service Writer - Advisor - Heavy Equipment Medina, OH | Vermeer All Roads We are searching for a customer-focused, detail-oriented Heavy Equipment Service Advisor/Writer for our fantastic location in Medina, OH. You will be the center of communications between customers and the dealership for equipment repairs. Compensation & Schedule
$50,000-$62,500 base salary + monthly commission
Store hours: Mon-Fri, 7:00 a.m.-5:00 p.m.
Full-time, dealership-based role
Benefits
Medical, dental, vision... (eligible the 1st of the month after 30 days)
401(k) with company contribution
Paid time off (5 days after 90 days...) & company-paid holidays
Tuition reimbursement program
Employee referral bonus program
Career growth - we promote from within
Responsibilities
Maintain excellent communication and customer focus throughout the repair process
Schedule service appointments and generate accurate estimates (CDK experience a plus)
Advise customers on manufacturer-recommended maintenance and repairs
Accurately document repair and service orders
Build strong relationships with technicians and customers to drive retention
Perform additional duties as assigned
Requirements
High school diploma or GED
Valid driver's license
Prior experience writing service in a computerized system (dealership/repair environment)
Experience in heavy-duty/heavy equipment a plus
Excellent customer service, multitasking, prioritization, and communication skills
Work Authorization
Vermeer All Roads does not provide H-1B sponsorship. AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Apply Today!
Vermeer All Roads in Medina, OH is ready to build your career with a team that supports your success!
Auto-ApplyService Writer- Diesel Truck Maintenance
Youngstown, OH
Girard, OH 44420 Shift: Monday- Friday 10:00am- 6:30pm Wage: $23.00-$25.00 per hour
Coordinate daily with customers on scheduling preventative maintenance inspections, vehicle write-up inspections and addressing other customer needs
Communicate with our customer and staff through the effective use of the appropriate tool (e-DVCR, DVCR, email, phone and work orders)
Schedule and follow up on repairs between facilities, customers and vendors; maximizing customer satisfaction and minimizing Aim's cost
Communicate with customers to obtain critical metric information and check on service needs
Maintain well defined working relationships with vendors to accomplish Aim's maintenance standards of vehicle care and customer satisfaction
Handle the daily creation and preparation of repair orders for all repair work scheduled
Open, close, review and approve work orders and purchase orders timely
Make sure work performed and materials used are recorded on repair orders
Make sure work orders clearly indicated the nature of the work performed
Full Time
Preferably have a minimum 3 years' experience in the transportation industry
Excellent communication skills (written & verbal)
Proficient in Microsoft Office and be able to adapt/learn various software applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#otherjob