Proper Hospitality jobs

We are seeking a diligent Room Attendant to join our team. The Room Attendant will play a crucial role in maintaining the cleanliness and tidiness of assigned rooms and public spaces in alignment with our company's standards. Additionally, delivering exceptional customer service to create memorable experiences for our guests is paramount. Responsibilities: Ensure cleanliness and upkeep of assigned residences/units, promptly reporting any maintenance issues to uphold room/suite standards. Perform cleaning duties for residences/units, including bed-making, linen and terry changing, bathroom and kitchen cleaning, dusting, and vacuuming. Remove used linens, towels, and amenities from rooms/suites, restocking supplies as necessary. Accommodate special guest requests promptly and courteously, such as providing extra amenities or services. Maintain cleanliness of public areas and hallways using standard cleaning products to meet health standards. Address unexpected spills and execute special guest requests as needed. Verify vacancies and initiate maintenance requests as required. Welcome, greet, and assist guests as necessary, ensuring a friendly and professional demeanor at all times. Demonstrate positivity, attention to detail, and teamwork in all aspects of the role. Physical Requirements: Ability to bend, stoop, squat, and stretch to perform cleaning tasks. Capability to lift, push, and pull up to 40 lbs. regularly. Capacity to stand and maintain mobility for up to 4 hours at a time. Qualification Standards: High school diploma or equivalent preferred. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision- to inspire and transport people -we seek like-minded candidates who embody our ethos, The Pillars of Proper : Care Proper : We are natural and gracious hosts to all. Achieve Proper : We are committed to excellence. Imagine Proper : We are resourceful. Present Proper : We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences, and a trove of original works by L.A. artists. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building's sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements. Position Overview The Senior Food & Beverage Manager is responsible for assistance in leading, developing, and elevating all food and beverage operations within Downtown L.A. Proper Hotel. This role demands a passionate hospitality professional with a refined understanding of luxury service, culinary excellence, financial acumen, and team leadership. The Senior F&B Manager ensures exceptional guest experiences, operational excellence, and strong financial performance across all dining concepts, bars, in-room dining, and private events. Key Responsibilities Leadership & Guest Experience Champion a culture of genuine hospitality, high performance, and attention to detail across all F&B outlets Ensure service standards reflect the hotel's luxury positioning and brand identity Lead by example on the floor, engaging with guests and resolving service issues with discretion and professionalism Partner with the culinary team to curate distinctive, high-quality dining experiences Operations Management Oversee daily operations of all food and beverage venues, including restaurants, bars, lounges, in-room dining, and events Ensure compliance with health, safety, sanitation, and alcohol service regulations Develop and refine SOPs, service sequences, and quality control procedures Manage outlet scheduling, labor deployment, and operational efficiencies Financial & Strategic Performance Develop and manage annual F&B budgets, forecasts, and profit strategies Drive revenue growth through innovative programming, menu development, pricing strategies, and experiential offerings Monitor financial performance including cost of goods, labor, and controllable expenses Analyze KPIs and implement corrective actions to maintain profitability Talent Development & Culture Recruit, train, mentor, and retain top-tier hospitality professionals Conduct performance evaluations and deliver ongoing coaching and feedback Foster a collaborative environment between front-of-house, back-of-house, and hotel leadership Support leadership succession planning and professional development initiatives Brand, Marketing & Programming Collaborate with Sales, Marketing, and Events teams to support hotel-wide initiatives Lead F&B activations, seasonal programming, partnerships, and special events Ensure menus, beverage programs, and service experiences align with brand storytelling and guest expectations Qualifications & Experience Minimum 7-10 years of progressive food and beverage management experience, preferably in luxury or lifestyle hotels Proven leadership experience overseeing multiple outlets or complex F&B operations Strong knowledge of fine dining service, wine, spirits, and beverage operations Demonstrated success in budgeting, cost control, and revenue optimization Excellent communication, organizational, and interpersonal skills Sound understanding of local health, safety, and labor regulations Preferred Skills Sommelier certification or advanced beverage training Experience with boutique or independent hotel concepts Strong event, banquets, or experiential dining background Ability to thrive in a hands-on, fast-paced luxury hospitality environment Salary $85,000-90,000 Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Meet the latest Hotel June, a private enclave of mid-century bungalows that once served as historic hideaways for wayfaring writers, musicians, and artists on iconic Point Dume. Hotel June is our modern homage to the spirit of historic Malibu, an entirely one-of-a-kind boutique hotel that offers the best of both worlds: On the iconic Pacific Coast Highway, just a short drive to the beach…and a private, peaceful retreat for escaping it all. Position Overview The Front Desk Supervisor is responsible for overseeing the daily operations of the Front Desk, ensuring efficient and high-quality guest service, and supervising a team of Front Desk Agents. This role plays a key part in maintaining smooth operations, guest satisfaction, and the training and development of staff. The Front Desk Supervisor will work closely with management and other departments to ensure guest expectations are met, and the hotel is operating at optimal efficiency. Essential Job Duties & Responsibilities Guest Service & Problem Resolution Respond promptly and professionally to guest inquiries, requests, and complaints Resolve any issues or concerns that guests may have during their stay, ensuring they are satisfied with the resolution Provide information on hotel services, local attractions, and dining options, and assist guests with special requests Team Supervision & Staff Development Supervise and lead a team of Front Desk Agents, ensuring they meet or exceed service expectations Schedule shifts, monitor attendance, and ensure adequate staffing levels to meet operational needs Train and mentor new Front Desk Agents, providing guidance and support to develop their skills and ensure adherence to hotel policies and procedures Lead by example, demonstrating excellent customer service, attention to detail, and professionalism Maintain team motivation and morale by fostering a positive work environment Daily Operations Management Oversee the smooth operation of the Front Desk, ensuring that all guest inquiries, reservations, and requests are handled efficiently and accurately Monitor and manage room availability and ensure that all guest needs are met according to the hotel's standards Conduct regular quality checks to ensure that all Front Desk procedures are being followed properly Administrative & Reporting Tasks Ensure that guest information is accurately entered into the reservation system and billing is correct Handle financial transactions such as cash handling, credit card verification, and posting charges accurately Prepare reports on daily operations, occupancy, revenue, and guest satisfaction metrics, providing feedback to management for continuous improvement Security & Safety Ensure the safety and security of guests, team members, and hotel property at all times Adhere to all hotel policies and procedures related to emergency protocols, health, and safety guidelines Inventory & Supply Management Ensure that Front Desk supplies, such as registration forms, key cards, brochures, and office equipment, are adequately stocked and organized Perform inventory checks as needed and coordinate ordering of supplies Education and/or Experience High School Diploma or equivalent required A degree in Hospitality Management or a related field is a plus Previous experience as a Front Desk Agent in a hotel environment is required Minimum of 1-2 years of supervisory experience in the hospitality or customer service industry Experience with hotel reservation systems (e.g., InforHMS, Alice, or similar) Skills/Specialized Knowledge Strong communication skills, both written and verbal Exceptional interpersonal skills with the ability to remain calm and professional under pressure Ability to multitask and prioritize effectively in a fast-paced environment Strong attention to detail and organizational skills Physical Demands Ability to sit or stand for extended periods of time Ability to occasionally lift or move up to 20 pounds Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

The Server at Chi Chi Restaurant is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You are not only a server but a tour guide, guiding guests through the dining experience from their orders, deliver meals, and ensure a memorable dining experience for all our guests. This position will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and positive guest experience. Essential Job Duties and Responsibilities Greeting guests warmly and professionally, offering menus and explaining specials or promotions. Take accurate food and beverage orders, ensuring all guest preferences and dietary needs are noted. Serve food and beverages in a timely manner, ensuring accuracy, presentation, and quality. Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales. Recommend additional food and beverages to complement selected items to enhance the dining experience and answer questions about food items, ingredients, and preparation methods. Must be able to demonstrate properly entering orders into the computer point of sale system, using correct table number, seat numbers and cover counts. Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly. Create a welcoming and friendly atmosphere by engaging guests throughout their meal, ensuring their needs are met promptly and courteously. Respond to guest inquiries regarding the menu, restaurant policies, and hotel services. Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary. Provide guests with accurate billing information and handle payments accurately. Handle cash, credit card payments, and tips, following proper cash handling procedures. Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests. Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages. Assist with pre-service tasks, including setting up the dining area and restocking supplies. Collaborate with other colleagues to maintain an efficient workflow in the restaurant. Support other team members as needed to ensure seamless guest experience. Adhere to all health and safety standards, always ensuring cleanliness and sanitation. Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift. Assist in training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings. A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy. Education and/or Experience High school diploma or equivalent required. Previous experience in a food service or hospitality role is preferred. Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods. Must be able to obtain and maintain a valid Riverside County Food Handler's card and Responsible Beverage Server (RBS) certification throughout employment. Skills/Specialized Knowledge Strong communication skills with the ability to engage guests and handle multiple tasks. Ability to work efficiently in a fast-paced environment while maintaining a high level of service. Excellent organizational skills and attention to detail, particularly in managing orders and guest needs. Strong teamwork abilities and a positive, guest-focused attitude. Ability to remember guest preferences and handle special requests. Physical Demands Ability to stand and move around the restaurant for extended periods. Ability to carry trays, plates, and drinks, with the ability to lift up to 25 pounds. Ability to work in a high-energy, fast-paced environment, particularly during peak service hours. Occasional bending, reaching, and stooping to restock supplies or retrieve items. About Avalon PS HM, LLC Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding. AVALON HOTEL & BUNGALOWS PALM SPRINGS An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret while Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s. Equal Opportunity Employer At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires. Fair Chance Hiring In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.

Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests. We are seeking a dynamic, results-driven Director of Outlets to oversee all food and beverage operations and lead our culinary vision across multiple venues. This role requires a strategic leader who can inspire teams, drive revenue, and deliver exceptional dining experiences while maintaining the sophisticated ambiance and culinary excellence that define Santa Monica Proper Hotel. Job Summary: The Director of Outlets is responsible for the overall strategy, direction, and management of all food and beverage operations within the hotel, resort, or hospitality establishment. This executive-level position requires leadership and vision to ensure that all food and beverage outlets operate efficiently, profitably, and in alignment with the company's standards and goals. The Director of Food & Beverage will oversee departmental budgets, staffing, menu development, guest satisfaction, and the implementation of operational improvements, all while ensuring the highest level of service and compliance with health and safety regulations. Essential Job Duties and Responsibilities Strategic Leadership & Vision: Develop and implement the long-term strategy for all food and beverage operations to align with the hotel's business goals and brand. Lead the food and beverage department to deliver exceptional guest experiences while driving revenue and profitability. Set clear goals and expectations for food and beverage managers and staff, ensuring alignment with the company's mission and vision. Identify opportunities for growth, expansion, and innovation in food and beverage offerings. Collaborate with senior management to integrate food and beverage strategies with overall hotel objectives. Operational Excellence: Oversee the seamless operation of all food and beverage outlets, ensuring high standards of service, quality, and guest satisfaction. Continuously monitor and improve the efficiency of food and beverage operations to maximize productivity and cost-effectiveness. Ensure compliance with all food safety, health, and safety regulations, as well as the maintenance of cleanliness and hygiene standards across all outlets. Address and resolve operational challenges, making decisions to optimize day-to-day performance. Financial & Budget Management: Develop and manage the department's budget, including food and beverage costs, labor costs, and capital expenditures. Drive profitability by effectively controlling costs, improving revenue streams, and managing pricing strategies. Analyze financial reports to identify trends, monitor KPIs, and take corrective action to achieve financial goals. Collaborate with the accounting department to ensure accurate financial reporting and tracking of food and beverage revenue. Menu Development & Innovation: Lead the development and enhancement of food and beverage menus, ensuring they align with guest expectations, trends, and profitability goals. Work closely with the culinary team to introduce new menu items, promotions, and seasonal offerings that engage guests and drive sales. Regularly evaluate and update food and beverage offerings to maintain a competitive edge in the market. Guest Experience & Satisfaction: Promote a guest-first culture, ensuring that all food and beverage services exceed guest expectations. Develop strategies to increase guest satisfaction, using feedback and surveys to make data-driven improvements. Ensure that all staff members provide personalized, professional, and attentive service to guests at all times. Respond to guest inquiries, feedback, and complaints, taking proactive measures to resolve issues and improve the overall experience. Team Leadership & Development: Lead and inspire a large team of managers, supervisors, and staff, fostering a positive, collaborative, and high-performance work environment. Provide mentorship, training, and development opportunities to food and beverage leaders, ensuring they have the tools and skills to succeed. Oversee the recruitment, hiring, and onboarding of new food and beverage staff, ensuring that all positions are filled with qualified individuals. Conduct performance reviews and provide feedback to staff to ensure ongoing growth and achievement of department goals. Compliance & Risk Management: Ensure that all food and beverage operations comply with local, state, and federal health, safety, and legal regulations. Develop and enforce policies and procedures to maintain compliance and minimize operational risks. Manage and address any safety or compliance issues in a timely and efficient manner. Collaboration with Other Departments: Work closely with other hotel departments (e.g., Sales, Marketing, Events) to support integrated marketing efforts, drive event bookings, and achieve business goals. Participate in senior leadership meetings to align food and beverage objectives with broader hotel or resort strategies. Collaborate with the sales and marketing teams to promote food and beverage outlets and events. Education and/or Experience Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. At least 7-10 years of progressive experience in food and beverage management, including at least 5 years in a senior leadership position, preferably within a large hotel, resort, or luxury establishment. Proven success in managing large teams, complex operations, and multiple outlets. Strong track record in budgeting, financial management, and driving revenue growth. In-depth knowledge of food safety regulations, culinary trends, and best practices in service and hospitality management. Skills/Specialized Knowledge Exceptional leadership and team-building skills with a demonstrated ability to motivate, inspire, and develop staff. Strong financial acumen with the ability to analyze and interpret financial reports and make data-driven decisions. Outstanding communication and interpersonal skills, with the ability to build relationships with guests, staff, and senior leadership. Expertise in food and beverage operations, including menu planning, cost control, service standards, and inventory management. Excellent problem-solving and decision-making abilities in high-pressure situations. Strategic thinker with the ability to innovate and drive change within the food and beverage department. Proficiency with industry-standard software, POS systems, and Microsoft Office Suite. Physical Demands Ability to stand or walk for extended periods during shifts. Ability to lift up to 25 pounds (e.g., boxes of supplies, inventory, or equipment). Occasional bending, stooping, and reaching to perform tasks or manage inventory. Ability to work flexible hours, including evenings, weekends, and holidays, depending on operational needs. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper:• Care Proper: We are natural and gracious hosts to all.• Achieve Proper: We are committed to excellence.• Imagine Proper: We are resourceful.• Present Proper: We have an appreciation for style and culture.Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Discover a private enclave of Mid-century bungalows on four lush acres just off Malibu's iconic Point Dume. A property that once served as historic hideaways for wayfaring writers, musicians, and artists, Hotel June Malibu - originally the Malibu Riviera Hotel - has been a historic fixture off the Pacific Coast Highway since 1949. Today, its 13 airy, reimagined private Mid-century inspired bungalows offer private patios and garden views, each featuring original work by local artists and photographers. The property is also home to an indoor-outdoor cafe and bar serving casual takeaway Cal-Mex fare, and one of Malibu's only hotel pools. Position Overview As a Front Desk Agent, you will be the first point of contact for our guests and play a key role in providing exceptional customer service. Your main responsibility will be to ensure a smooth and welcoming guest experience from check-in to check-out. This role is critical in maintaining the hotel's high standards of service, guest satisfaction, and smooth operations. You will work closely with the Front Desk team, Housekeeping, and other hotel departments to ensure that all guest needs are met efficiently and professionally. Essential Job Duties & Responsibilities Guest Service Greet guests upon arrival and provide a warm, welcoming check-in experience Efficiently check in guests by verifying their reservation details, processing payments, and assigning rooms Handle guest check-outs, ensuring all charges are accurately posted and that guests depart with a positive impression Problem Resolution Respond promptly and professionally to guest inquiries, requests, and complaints Resolve any issues or concerns that guests may have during their stay, ensuring they are satisfied with the resolution Provide information on hotel services, local attractions, and dining options, and assist guests with special requests Communication & Coordination Communicate effectively with other hotel departments (e.g., Housekeeping, Maintenance, Sales) to address guest needs and maintain seamless operations Handle incoming phone calls and direct them to the appropriate departments or assist with reservations Monitor the hotel's email system and assist with online reservation inquiries Administrative Duties Maintain accurate guest records and ensure all guest information is entered correctly into the system Process reservations and cancellations, ensuring that rooms are allocated efficiently Assist with preparing reports, inventory checks, and ensuring that front desk supplies are stocked Security & Safety Ensure the safety and security of guests, team members, and hotel property at all times Adhere to all hotel policies and procedures related to emergency protocols, health, and safety guidelines Team Collaboration Work as part of a team with fellow Front Desk Agents, Supervisors, and Managers to maintain high levels of guest satisfaction Education and/or Experience High School Diploma or equivalent required Previous experience in customer service or hospitality is preferred, but not required Experience with hotel reservation systems (e.g., InforHMS, Alice, or similar) is a plus Skills/Specialized Knowledge Strong communication skills, both written and verbal Exceptional interpersonal skills with the ability to remain calm and professional under pressure Ability to multitask and prioritize effectively in a fast-paced environment Strong attention to detail and organizational skills Physical Demands Ability to sit or stand for extended periods of time Ability to occasionally lift or move up to 20 pounds Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests. We're currently seeking a passionate hospitality professional to join our award-winning team as a Banquet Chef. This role combines culinary expertise with leadership skills to deliver exceptional dining experiences for weddings, corporate events, and social gatherings. If you have a dedication to excellence, we'd love to meet you. Key Responsibilities: Direct and execute all banquet food preparation and presentation for events ranging from intimate gatherings to large-scale functions of 300+ guests Create innovative and seasonally-inspired menus that align with our luxury standards Manage kitchen staff scheduling, training, and performance Ensure compliance with food safety regulations and maintain highest standards of kitchen sanitation Collaborate with the Events team to customize menus and accommodate special dietary requirements Control food costs, inventory, and waste management Oversee proper equipment maintenance and kitchen operations Participate in menu tastings with potential clients Coordinate with other hotel departments to ensure seamless event execution Education and/or Experience: Culinary Arts degree or certification from an accredited culinary institution is preferred 5+ years of experience as a chef, with at least 2 years in banquet or large-scale event culinary operations Proven experience in high-volume kitchen management, particularly in a banquet or hotel environment Strong knowledge of food preparation, presentation, and menu development for large events Experience with inventory control, ordering, and food cost management Previous union experience is preferred but not required Skills/Specialized Knowledge: Strong leadership and team management skills, with the ability to motivate kitchen staff and maintain a positive working environment Excellent culinary skills, including proficiency in cooking techniques, food presentation, and plating Strong knowledge of food safety regulations and hygiene practices Excellent organizational skills, with the ability to manage multiple tasks and ensure smooth execution during high-pressure events Strong communication and interpersonal skills, with the ability to collaborate with front-of-house staff and event coordinators Ability to adapt quickly to changing event requirements and guest needs Proficiency in kitchen equipment, tools, and inventory management software ServSafe certification required Physical Demands: Ability to stand, walk, and move around for extended periods during banquet preparations and events Ability to lift up to 40 pounds (e.g., boxes of ingredients, kitchen supplies, or equipment) Occasional bending, stooping, and reaching to perform tasks or manage inventory Ability to work in a fast-paced environment, including evenings, weekends, and holidays, based on event schedules Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper:• Care Proper: We are natural and gracious hosts to all.• Achieve Proper: We are committed to excellence.• Imagine Proper: We are resourceful.• Present Proper: We have an appreciation for style and culture.Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Meet the latest Hotel June, a private enclave of mid-century bungalows that once served as historic hideaways for wayfaring writers, musicians, and artists on iconic Point Dume. Hotel June is our modern homage to the spirit of historic Malibu, an entirely one-of-a-kind boutique hotel that offers the best of both worlds: On the iconic Pacific Coast Highway, just a short drive to the beach…and a private, peaceful retreat for escaping it all. Position Overview The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring a seamless guest experience, and maintaining the overall efficiency of the property. Reporting directly to the General Manager, the Hotel Manager will lead and support various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance. This role involves managing staff, optimizing operational processes, ensuring high levels of guest satisfaction, and meeting financial and service goals while upholding the hotel's brand standards. Essential Job Duties & Responsibilities Operations Management Supervise daily hotel operations to ensure that all departments function smoothly and efficiently Monitor front desk operations, housekeeping, food and beverage service, and maintenance, ensuring that all areas meet quality standards Ensure that hotel policies and procedures are consistently followed by all staff Oversee the implementation of safety and security protocols to ensure a safe environment for guests and employees Coordinate with the General Manager on staffing, training, and operational strategies to improve hotel performance Guest Experience & Satisfaction Ensure that guest services exceed expectations by overseeing guest relations, ensuring efficient check-in/check-out, and addressing guest concerns promptly Implement and monitor guest feedback systems to evaluate satisfaction and identify areas for improvement Handle guest complaints and issues effectively, maintaining the hotel's reputation for excellent service Ensure rooms, amenities, and services meet the hotel's brand standards and guest expectations Staff Management & Leadership Lead, train, and motivate hotel staff to ensure they provide exceptional service and meet performance standards Conduct regular staff meetings and provide ongoing coaching, feedback, and performance evaluations Develop staffing schedules and ensure the hotel is appropriately staffed based on occupancy levels and seasonal demand Foster a positive and collaborative team environment, ensuring effective communication across all departments Financial Management & Budgeting Assist the General Manager in preparing the hotel's annual budget and financial forecasts Monitor the hotel's operating costs and take corrective actions to control expenses and maximize profitability Review financial reports regularly and report to the General Manager on key performance indicators, including revenue, occupancy rates, and operational costs Support revenue management strategies by optimizing room rates, occupancy, and ancillary revenue streams Sales & Marketing Support Assist with sales and marketing efforts to increase room occupancy and promote hotel services Collaborate with the sales team to implement promotional campaigns and develop relationships with local businesses and event organizers Help maintain the hotel's online presence and reputation through social media, customer reviews, and marketing efforts Health & Safety Compliance Ensure the hotel complies with all local health, safety, and regulatory requirements Oversee the implementation of safety and cleanliness protocols for both staff and guests Ensure all hotel facilities are maintained to the highest standards of cleanliness, functionality, and safety Reporting & Communication Provide regular reports to the General Manager on operational performance, staffing, guest feedback, and financial performance Maintain open and effective communication with the General Manager and department heads to ensure alignment with the hotel's overall objectives Participate in management meetings and contribute to discussions on hotel strategy and performance Education and/or Experience Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred 5+ years of experience in hotel operations, with at least 2 years in a supervisory or management role Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance Previous experience working in a luxury or upscale hotel is a plus Proficient with hotel systems (PMS, POS, labor scheduling, reporting) and Microsoft Office Suite Comfortable leading a close-knit team with empathy and accountability Highly organized and proactive with strong leadership skills Ability to manage multiple priorities with attention to detail Skills/Specialized Knowledge Strong leadership skills with the ability to motivate and develop staff at all levels Passionate about sustainability, design, and thoughtful hospitality Excellent communication and interpersonal skills, with a customer-focused mindset Strong problem-solving abilities, especially in handling guest issues and operational challenges Ability to manage multiple tasks and projects while maintaining high service standards Strong financial acumen, with experience managing budgets and controlling costs Knowledge of local regulations and health and safety standards related to the hospitality industry Proficiency in hotel management software and property management systems Physical Demands Ability to sit or stand for extended periods while working at a desk or conducting meetings Comfortable with outdoor exposure and movement across uneven terrain (as Malibu is a coastal, nature-adjacent location) Ability to walk, stand, and move around the hotel property as needed Ability to lift up to 20 pounds (e.g., office supplies, files, or equipment) Occasional travel for industry events or to visit other properties Flexible to work nights, weekends, and holidays as needed Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

The Hotel Restaurant Busser plays a crucial role in ensuring a seamless dining experience for guests by setting tables, maintaining cleanliness, and supporting the wait staff. Beyond basic tasks, they contribute to the overall ambiance and efficiency of the dining area. Responsibilities: Prepare the dining room for guests by cleaning and setting tables, including arranging decorations, condiments, candles, napkins, service plates, and utensils. Ensure adherence to sanitation and safety policies to safeguard the establishment and patrons. Maintain the presentation of menus by keeping them clean, replacing damaged pages, cleaning chalkboards, and updating specials. Monitor table settings, removing finished courses, replenishing utensils, and refilling water glasses promptly. Remain attentive to any spills or special needs of guests. Assist the wait staff by setting up and restocking condiment stands, trash containers, and bus stations. Assist in closing the dining facility by cleaning chairs and tables, sweeping or vacuuming floors, and disposing of trash and recyclables. Stay updated on job knowledge by participating in staff training opportunities. Contribute to the organization's reputation by taking ownership of tasks, accepting new challenges, and seeking ways to enhance job performance. Anticipate guests' needs and provide proactive assistance to enhance their dining experience. Collaborate with kitchen staff to ensure efficient food delivery and service flow. Assist in maintaining inventory of dining supplies and report shortages or damages as necessary. Coordinate with other departments, such as housekeeping, to ensure cleanliness and organization throughout the dining area. Act as a liaison between guests and management, addressing any concerns or feedback promptly and professionally. Qualifications: Minimum of 1 year of experience as a Busser in a café, restaurant, or hotel setting. Positive attitude and a strong commitment to providing excellent service. Service-oriented mindset with the ability to work well in a team environment. Knowledgeable about practices within the Food & Beverage/Hospitality industry. Willingness to work flexible schedules, including evenings, nights, weekends, and holidays. Ability to collaborate effectively with colleagues across departments. Attention to detail, speed, and accuracy in performing job functions. Excellent teamwork and communication skills. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper: Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

In this role, you will play a crucial part in supporting the restaurant outlet to deliver a unique and exceptional dining experience for our guests staying at the hotel. Key Responsibilities: Collaborate closely with the culinary team to cook and prepare menu items that contribute to the distinctive dining experience offered at Viviane. Ensure the seamless flow of food preparation to support timely service and maintain high standards of quality. Work diligently to maintain optimal levels of food inventory on the line, anticipating and responding to the needs of the restaurant outlet. Prepare and portion food items with precision and care, ensuring consistency in flavor profiles and plate presentation. Proactively communicate any safety concerns or issues to the managing Chefs to uphold a safe working environment. Take full ownership of the quality of products served, striving for excellence in every dish prepared. Maintain a well-organized and fully stocked workstation, ready for service at all times. Adhere rigorously to safety and health department procedures, as well as departmental policies and protocols, to uphold the highest standards of hygiene and food safety. Qualifications: Possess 2-3 years of experience in a fast-paced culinary environment, with a passion for delivering exceptional dining experiences. Demonstrate a refined palate and the ability to reproduce consistent and nuanced flavor profiles. Excel in maintaining consistent and visually appealing plate presentations, showcasing attention to detail and creativity. Possess intermediate or higher proficiency in knife skills, demonstrating precision and efficiency in food preparation. Exhibit flexibility in scheduling, including availability for evenings, nights, weekends, and holidays, to support the needs of the restaurant outlet. Embrace a collaborative approach to work, actively engaging with colleagues across departments to support a cohesive team environment. Perform job duties with a commitment to excellence, executing tasks with speed, accuracy, and a focus on exceeding guest expectations. Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all. Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

The Banquet Houseperson is responsible for supporting the setup, maintenance, and breakdown of banquet events, ensuring that all event spaces are prepared and maintained according to the specifications. You will work closely with the banquet and event teams to ensure that all equipment, furnishings, and supplies are ready for use, providing a seamless event experience. The Banquet Houseperson plays a key role in maintaining the cleanliness and organization of event spaces before, during, and after events. Essential Job Duties & Responsibilities Assist in setting up banquet spaces, including arranging tables, chairs, linens, glassware, and other event-specific items as per the banquet event orders. Ensure that all equipment and furniture are arranged in a timely manner, adhering to client and event specifications. Break down and clean up banquet spaces after events, returning furniture and equipment to their proper storage areas and ensuring all spaces are tidy and presentable. Assist with the inventory and organization of banquet equipment, ensuring that all items are in good condition and ready for use. Deliver and retrieve items from storage areas, including chairs, tables, podiums, A/V equipment, and any other necessary event supplies. Ensure the proper handling and transportation of heavy or delicate items to avoid damage during setup, breakdown, or storage. Assist the banquet team by providing necessary support during events, such as setting up food and beverage stations, providing additional equipment, or assisting with guest requests. Maintain a clean and safe work environment, including ensuring clear pathways and proper disposal of trash and debris during events. Communicate effectively with the banquet staff, ensuring that any needs or requests from event managers are addressed promptly. Ensure that banquet areas, back-of-house areas, and service stations are kept clean and organized at all times. Perform routine cleaning tasks, including sweeping, mopping, dusting, and removing trash, in banquet spaces before, during, and after events. Ensure that restroom facilities near banquet areas are clean and stocked with necessary supplies. Follow all health and safety standards, including proper lifting techniques and maintaining a safe working environment. Ensure compliance with local health regulations, including the proper handling and disposal of food and beverage waste. Report any safety hazards, broken equipment, or facility issues to the appropriate supervisor for immediate resolution. A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy. Education and/or Experience High school diploma or equivalent preferred. Previous experience in a banquet or event setting preferred, but not required. Knowledge of basic event setup and breakdown practices preferred. Ability to work a flexible schedule, including evenings, weekends, and holidays. Skills/Specialized Knowledge Ability to lift and carry heavy objects, such as chairs, tables, and event equipment, while following proper safety guidelines. Good communication skills and the ability to work collaboratively with a team. Strong attention to detail, especially in event setup and cleanliness. Ability to follow directions and execute tasks with minimal supervision. Physical Demands Ability to stand, walk, bend, and kneel for extended periods of time during events. Must be able to lift up to 50 pounds and assist with heavy lifting, carrying, and moving event equipment. Ability to work in a physically demanding role, including working on feet for extended periods and performing manual tasks. About Avalon PS HM, LLC Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding. AVALON HOTEL & BUNGALOWS PALM SPRINGS An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret while Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s. INGLESIDE ESTATE At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Built in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all. Equal Opportunity Employer At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires. Fair Chance Hiring In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences, and a trove of original works by L.A. artists. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building's sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements. Job Summary: As a Front Desk Agent, you will be the first point of contact for our guests and play a key role in providing exceptional customer service. Your main responsibility will be to ensure a smooth and welcoming guest experience from check-in to check-out. This role is critical in maintaining the hotel's high standards of service, guest satisfaction, and smooth operations. You will work closely with the Front Desk team, Housekeeping, and other hotel departments to ensure that all guest needs are met efficiently and professionally. Essential Job Duties and Responsibilities Guest Service & Problem Resolution: Greet guests upon arrival and provide a warm, welcoming check-in experience. Efficiently check in guests by verifying their reservation details, processing payments, and assigning rooms. Handle guest check-outs, ensuring all charges are accurately posted and that guests depart with a positive impression. Guest Service & Problem Resolution: Respond promptly and professionally to guest inquiries, requests, and complaints. Resolve any issues or concerns that guests may have during their stay, ensuring they are satisfied with the resolution. Provide information on hotel services, local attractions, and dining options, and assist guests with special requests. Communication & Coordination: Communicate effectively with other hotel departments (e.g., Housekeeping, Maintenance, Sales) to address guest needs and maintain seamless operations. Handle incoming phone calls and direct them to the appropriate departments or assist with reservations. Monitor the hotel's email system and assist with online reservation inquiries. Administrative Duties: Maintain accurate guest records and ensure all guest information is entered correctly into the system. Process reservations and cancellations, ensuring that rooms are allocated efficiently. Assist with preparing reports, inventory checks, and ensuring that front desk supplies are stocked. Security & Safety: Ensure the safety and security of guests, team members, and hotel property at all times. Adhere to all hotel policies and procedures related to emergency protocols, health, and safety guidelines. Team Collaboration: Work as part of a team with fellow Front Desk Agents, Supervisors, and Managers to maintain high levels of guest satisfaction. Education and/or Experience High School Diploma or equivalent required. Previous experience in customer service or hospitality is preferred, but not required. Experience with hotel reservation systems (e.g., InforHMS, Alice, or similar) is a plus. Skills/Specialized Knowledge Strong communication skills, both written and verbal. Exceptional interpersonal skills with the ability to remain calm and professional under pressure. Ability to multitask and prioritize effectively in a fast-paced environment. Strong attention to detail and organizational skills. Physical Demands Ability to sit or stand for extended periods of time. Ability to occasionally lift or move up to 20 pounds. Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems. Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all. Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

The Area Director of Food & Beverage is responsible for overseeing the entire food and beverage operations at Avalon Palm Springs and Ingleside Estate, ensuring exceptional service and operational excellence across both properties. This role will lead, direct, and manage all aspects of food and beverage service, including budgeting, staff management, menu planning, quality control, and customer satisfaction. The ideal candidate will have a strong background in high-end hospitality and a passion for creating unforgettable guest experiences. Key Responsibilities: Oversee day-to-day operations of all food and beverage outlets at Avalon Palm Springs and Ingleside Estate, including banquets. Develop and implement effective operational procedures to maximize efficiency, quality, and guest satisfaction. Ensure compliance with all health, safety, and sanitation regulations. Monitor food and beverage costs, labor, and inventory, ensuring financial targets are met. Lead, mentor, and develop food and beverage management team across both locations. Foster a positive and collaborative work environment. Develop and execute training programs for staff to maintain high service standards and promote career growth. Conduct regular performance evaluations and provide feedback to staff, addressing any performance or behavioral issues as needed. Maintain a strong presence in all food and beverage outlets, interacting with guests to ensure high levels of satisfaction and resolve any concerns promptly. Oversee the execution of banquets and catering services to meet guest needs. Collaborate with other departments to ensure seamless guest experiences, from arrival to departure. Prepare and manage annual food and beverage budgets for both properties, ensuring profitability while maintaining quality service. Analyze financial performance reports and take corrective actions to improve results. Oversee inventory control and ordering to minimize waste and maximize cost efficiency. Collaborate with the culinary team to develop seasonal menus that align with the brand's vision, local trends, and guest preferences. Continuously evaluate and update beverage offerings to ensure a diverse and high-quality selection. Monitor food quality, presentation, and portion control to maintain consistency. Work with the sales and marketing team to develop promotional strategies for food and beverage offerings, increasing visibility and guest engagement. Build relationships with vendors, local businesses, and the community to promote Avalon Palm Springs and Ingleside Estate as premier destinations for dining and events. Collaborates with senior leaders to implement strategic initiatives. Assist with implementing company-wide policies and procedures to ensure brand consistency across both properties. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field, preferred. At least 5-7 years of progressive leadership experience in food and beverage management, preferably in luxury hotel or resort settings. Strong experience with food and beverage operations, catering, and special events management. Experience managing teams across multiple properties or locations is a plus. Bi-lingual in Spanish is preferred. Must be able to work flexible hours, including evenings, weekends, and holidays. Skills & Competencies: Proven ability to lead and motivate teams while maintaining a focus on guest satisfaction and financial performance. Strong financial acumen with the ability to analyze and manage budgets, costs, and revenues. Exceptional communication, interpersonal, and leadership skills. Deep understanding of food and beverage trends, industry standards, and best practices. Ability to work under pressure in a fast-paced environment. Proficiency with food and beverage management software (POS systems, inventory software, etc.). Physical Requirements: Ability to stand for extended periods. Ability to lift up to 30 pounds when necessary. Ability to work in a fast-paced and sometimes physically demanding environment. About Avalon PS HM, LLC Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding. AVALON HOTEL & BUNGALOWS PALM SPRINGS An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret while Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s. INGLESIDE ESTATE At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Built in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all. Equal Opportunity Employer At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires. Fair Chance Hiring In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.

AVALON HOTEL BEVERLY HILLS With its breezy mid-century vibes, discover a quintessential boutique hotel experience tucked away in the more residential heart of Beverly Hills - all centered around an iconic, cabana-lined boomerang-shaped pool. An architectural gem filled with unique details, its understated luxury runs deep, from its design-forward indoor and outdoor spaces for events and small gatherings to the Cali-fresh, chef-driven cuisine at poolside jewel box restaurant Viviane. Job Summary: As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel's common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel. Essential Job Duties and Responsibilities Public Area Cleaning & Maintenance: Clean and maintain public spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells. Sweep, mop, dust, and vacuum common areas to ensure they meet hotel cleanliness standards. Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day. Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests. Back-of-House & Service Area Support: Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms. Ensure that service areas are maintained in a clean, safe, and efficient manner. Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas. Maintain cleanliness in the hotel's supply closets and assist with the organization of cleaning materials and equipment. Guest Assistance & Support: Provide assistance to other housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff. Respond to requests from guests or other departments promptly, such as delivering additional amenities or assisting with special requests. Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary. Inventory & Supplies Management: Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities. Notify the housekeeping supervisor when supplies or equipment need to be replenished. Assist with organizing and rotating stock in supply closets to maintain an orderly inventory. Safety & Cleanliness Standards: Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff. Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines. Identify and report any safety hazards or maintenance issues to the appropriate department for resolution. General Support for Housekeeping Operations: Assist with cleaning guest rooms as needed, including restocking towels, amenities, or assisting with deep cleaning projects. Provide support during busy periods or special events by helping to ensure that public and service areas are clean and presentable at all times. Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager. Education and/or Experience High School Diploma or equivalent required. Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required. Knowledge of cleaning techniques and use of cleaning equipment is a plus. Skills/Specialized Knowledge Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas. Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designated timeframes. Good communication skills to interact with guests and other team members. Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals. Ability to assist with a variety of cleaning and maintenance tasks as needed. Physical Demands Ability to sit or stand for extended periods of time. Ability to lift and move up to 50 pounds (e.g., linens, cleaning equipment). Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment. Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision- to inspire and transport people -we seek like-minded candidates who embody our ethos, The Pillars of Proper : Care Proper : We are natural and gracious hosts to all. Achieve Proper : We are committed to excellence. Imagine Proper : We are resourceful. Present Proper : We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Job Description Meet the latest Hotel June, a private enclave of mid-century bungalows that once served as historic hideaways for wayfaring writers, musicians, and artists on iconic Point Dume. Hotel June is our modern homage to the spirit of historic Malibu, an entirely one-of-a-kind boutique hotel that offers the best of both worlds: On the iconic Pacific Coast Highway, just a short drive to the beach…and a private, peaceful retreat for escaping it all. Position Overview The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring a seamless guest experience, and maintaining the overall efficiency of the property. Reporting directly to the General Manager, the Hotel Manager will lead and support various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance. This role involves managing staff, optimizing operational processes, ensuring high levels of guest satisfaction, and meeting financial and service goals while upholding the hotel's brand standards. Essential Job Duties & Responsibilities Operations Management Supervise daily hotel operations to ensure that all departments function smoothly and efficiently Monitor front desk operations, housekeeping, food and beverage service, and maintenance, ensuring that all areas meet quality standards Ensure that hotel policies and procedures are consistently followed by all staff Oversee the implementation of safety and security protocols to ensure a safe environment for guests and employees Coordinate with the General Manager on staffing, training, and operational strategies to improve hotel performance Guest Experience & Satisfaction Ensure that guest services exceed expectations by overseeing guest relations, ensuring efficient check-in/check-out, and addressing guest concerns promptly Implement and monitor guest feedback systems to evaluate satisfaction and identify areas for improvement Handle guest complaints and issues effectively, maintaining the hotel's reputation for excellent service Ensure rooms, amenities, and services meet the hotel's brand standards and guest expectations Staff Management & Leadership Lead, train, and motivate hotel staff to ensure they provide exceptional service and meet performance standards Conduct regular staff meetings and provide ongoing coaching, feedback, and performance evaluations Develop staffing schedules and ensure the hotel is appropriately staffed based on occupancy levels and seasonal demand Foster a positive and collaborative team environment, ensuring effective communication across all departments Financial Management & Budgeting Assist the General Manager in preparing the hotel's annual budget and financial forecasts Monitor the hotel's operating costs and take corrective actions to control expenses and maximize profitability Review financial reports regularly and report to the General Manager on key performance indicators, including revenue, occupancy rates, and operational costs Support revenue management strategies by optimizing room rates, occupancy, and ancillary revenue streams Sales & Marketing Support Assist with sales and marketing efforts to increase room occupancy and promote hotel services Collaborate with the sales team to implement promotional campaigns and develop relationships with local businesses and event organizers Help maintain the hotel's online presence and reputation through social media, customer reviews, and marketing efforts Health & Safety Compliance Ensure the hotel complies with all local health, safety, and regulatory requirements Oversee the implementation of safety and cleanliness protocols for both staff and guests Ensure all hotel facilities are maintained to the highest standards of cleanliness, functionality, and safety Reporting & Communication Provide regular reports to the General Manager on operational performance, staffing, guest feedback, and financial performance Maintain open and effective communication with the General Manager and department heads to ensure alignment with the hotel's overall objectives Participate in management meetings and contribute to discussions on hotel strategy and performance Education and/or Experience Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred 5+ years of experience in hotel operations, with at least 2 years in a supervisory or management role Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance Previous experience working in a luxury or upscale hotel is a plus Proficient with hotel systems (PMS, POS, labor scheduling, reporting) and Microsoft Office Suite Comfortable leading a close-knit team with empathy and accountability Highly organized and proactive with strong leadership skills Ability to manage multiple priorities with attention to detail Skills/Specialized Knowledge Strong leadership skills with the ability to motivate and develop staff at all levels Passionate about sustainability, design, and thoughtful hospitality Excellent communication and interpersonal skills, with a customer-focused mindset Strong problem-solving abilities, especially in handling guest issues and operational challenges Ability to manage multiple tasks and projects while maintaining high service standards Strong financial acumen, with experience managing budgets and controlling costs Knowledge of local regulations and health and safety standards related to the hospitality industry Proficiency in hotel management software and property management systems Physical Demands Ability to sit or stand for extended periods while working at a desk or conducting meetings Comfortable with outdoor exposure and movement across uneven terrain (as Malibu is a coastal, nature-adjacent location) Ability to walk, stand, and move around the hotel property as needed Ability to lift up to 20 pounds (e.g., office supplies, files, or equipment) Occasional travel for industry events or to visit other properties Flexible to work nights, weekends, and holidays as needed Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

The Sous Chef is responsible for supporting the Executive Chef or Head Chef in overseeing the daily operations of the kitchen, ensuring the preparation and presentation of high-quality dishes in a timely and efficient manner. This role involves supervising kitchen staff, managing food preparation, assisting with inventory control, and ensuring food safety standards. The Sous Chef is expected to contribute to menu development, maintain consistency in food quality, and assist in managing kitchen operations to meet the demands of the restaurant's guests while ensuring a smooth, efficient, and collaborative kitchen environment. Essential Job Duties and Responsibilities Kitchen Operations Management: Support the Executive Chef or Head Chef in overseeing day-to-day kitchen operations, ensuring food is prepared and presented to the highest quality standards. Supervise kitchen staff, including line cooks, prep cooks, and other kitchen personnel, ensuring proper execution of menu items and kitchen processes. Maintain a clean, organized, and safe kitchen environment, ensuring that food preparation areas are well-stocked and sanitized. Coordinate the preparation and service of dishes during peak hours, ensuring timely delivery while maintaining high standards of taste and presentation. Step into leadership roles in the absence of the Executive Chef or Head Chef, assuming full responsibility for kitchen operations. Staff Supervision & Development: Supervise kitchen team members, ensuring that all staff is performing tasks efficiently and adhering to standard operating procedures. Assist with training new kitchen staff, ensuring they are familiar with menu items, equipment usage, safety protocols, and kitchen cleanliness standards. Provide ongoing feedback to staff regarding performance, productivity, and opportunities for development. Ensure kitchen staff adheres to food safety guidelines, health standards, and personal hygiene practices. Assist in scheduling kitchen shifts to ensure adequate coverage during peak hours while maintaining labor cost control. Food Preparation & Cooking: Oversee the preparation and cooking of menu items, ensuring consistency in taste, quality, and presentation. Ensure all food items are prepared according to recipe specifications and portion control standards. Manage food preparation stations to ensure an efficient flow of operations, particularly during high-volume service periods. Assist in the development of new menu items, adjusting recipes and preparing seasonal dishes that reflect guest preferences and trends. Ensure that all dishes meet food safety and presentation standards, troubleshooting any issues as needed. Inventory & Stock Control: Help monitor kitchen inventory, ensuring that supplies are stocked in accordance with demand while minimizing waste and overstocking. Assist in managing food orders, working closely with the Executive Chef or Head Chef to maintain stock levels and manage product costs. Assist in conducting regular inventory checks to ensure that all food items, kitchen supplies, and equipment are in good condition. Maintain proper storage of ingredients and finished products, ensuring all food is stored according to safety standards. Food Safety & Cleanliness: Adhere to food safety protocols, ensuring proper food handling, sanitation, and hygiene practices are followed at all times. Ensure kitchen equipment is cleaned and maintained regularly to avoid breakdowns and maintain operational efficiency. Monitor staff to ensure that health and safety standards are followed, including regular cleaning of workstations, kitchen surfaces, and equipment. Conduct daily inspections to verify that all food is stored at the correct temperatures and that there are no violations of food safety regulations. Guest Experience & Satisfaction: Ensure the delivery of high-quality meals that meet guest expectations, providing a memorable dining experience. Address any guest concerns related to food quality or service in a professional and efficient manner. Collaborate with the front-of-house team to ensure smooth communication between the kitchen and dining room, adjusting as necessary to meet guest requests or special dietary needs. Work with the team to ensure special requests, such as dietary restrictions or allergies, are accommodated without affecting the quality of the meal. Collaboration & Communication: Communicate effectively with both kitchen and front-of-house teams to ensure smooth and efficient restaurant operations. Work with the Executive Chef or Head Chef to maintain consistent food quality and address operational challenges. Assist in coordinating with restaurant management to accommodate large parties, special events, or catering needs. Participate in pre-service meetings to discuss daily specials, menu items, and any special requirements. Education and/or Experience Culinary degree or equivalent professional training and experience. 3+ years of experience in a culinary leadership or supervisory role, with a minimum of 1-2 years as a Sous Chef or in a similar role. Proven experience in high-volume kitchen operations, with expertise in menu preparation, food presentation, and kitchen organization. Strong understanding of food safety practices and kitchen hygiene standards. Experience in managing kitchen staff and maintaining operational efficiency in a fast-paced environment. Skills/Specialized Knowledge Strong culinary expertise, with in-depth knowledge of food preparation, cooking techniques, and food safety standards. Excellent leadership and team management skills, with the ability to motivate and mentor kitchen staff. Ability to handle high-pressure situations and manage multiple tasks simultaneously in a fast-paced environment. Strong communication skills to effectively interact with both kitchen staff and front-of-house personnel. Exceptional organizational skills, with the ability to maintain cleanliness, order, and efficiency in the kitchen. Proficiency in inventory management, food cost control, and kitchen budgeting. Ability to adapt to menu changes and creatively respond to customer preferences. Physical Demands Ability to work in a high-pressure, fast-paced kitchen environment, standing for long periods and working under tight deadlines. Ability to lift, carry, and move heavy objects (up to 50 lbs). Flexibility to work evenings, weekends, and holidays as required by restaurant operations. Ability to work in hot, noisy, and sometimes stressful conditions during peak service hours. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper: Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests. Nestled within Santa Monica Proper Hotel, Palma offers an elevated dining experience that celebrates coastal California ingredients with European finesse. The restaurant's warm, sophisticated atmosphere features natural materials, earth tones, and modern design elements that complement its refined yet approachable cuisine. We're seeking an experienced, passionate Host to join our team at Palma. Our most successful candidates bring a minimum of 2-4 years of experience from renowned hotel restaurants, private clubs, or signature hospitality venues. Your expertise should reflect an innate ability to create memorable first impressions, coordinate sophisticated dining room operations, and embody the gracious hospitality that defines our luxury rooftop experience. The ideal candidate possesses exceptional interpersonal skills, an intuitive understanding of guest needs, and the poise to manage high-profile clientele with discretion and warmth. Position Overview The Host serves as the first point of contact for our guests, creating welcoming first impressions while efficiently managing reservations, seating arrangements, and dining room flow. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a genuine passion for hospitality. Previous restaurant experience is preferred, along with a professional appearance and flexible availability including weekends and holidays. Join our team and be part of creating exceptional dining experiences that blend Italian warmth with California sophistication. Job Responsibilities Create exceptional first impressions by warmly greeting and welcoming all guests Manage reservations using the hotel's booking system with precision and attentiveness Coordinate seating arrangements to optimize both guest experience and restaurant flow Escort guests to tables with polished presence and personalized attention Anticipate guest needs and provide thoughtful, proactive service at every opportunity Maintain comprehensive knowledge of menu offerings, daily specials, and signature cocktails Communicate effectively with service team to ensure seamless dining experiences Monitor dining room activity to identify and address service opportunities in real-time Handle guest inquiries and special requests with grace and efficiency Participate regularly in ongoing service trainings to continuously elevate hospitality standards Attend all department meetings to stay aligned with property initiatives and service goals Collaborate with management on VIP protocols and special event preparations Maintain immaculate appearance of host stand and entrance areas Accurately track wait times and manage guest expectations with transparency Resolve service challenges with a solution-oriented approach Support the service team during high-volume periods when needed Demonstrate thorough knowledge of hotel amenities and local attractions Execute closing procedures with attention to detail Uphold Palma's commitment to providing personalized, anticipatory service Embody the Santa Monica Proper's luxury standards in all guest interactions Build genuine rapport with return guests to foster loyalty and recognition Maintain detailed guest preference notes within the reservation system Other duties as assigned Qualification Standards Your role demands an elevated understanding of fine dining operations, including: Proficient in restaurant reservation systems (OpenTable, Resy, or similar platforms) Minimum 2 years of hosting experience in luxury hospitality environments Proven track record in upscale restaurants, hotel dining, or private clubs Experience managing high-volume reservations and sophisticated dining operations Excellent memory for guest preferences and recognition Professional telephone etiquette and correspondence skills Capacity to stand for extended periods (6-8 hours) and navigate dining room terrain Ability to maintain composure and deliver consistent service during peak periods Education High school diploma or equivalent required Hospitality or related degree preferred Formal hospitality training a plus Experience Minimum 2 years of experience in similar position Skills & Competencies Exceptional guest service orientation with ability to anticipate needs Superior communication skills, both verbal and written Polished telephone etiquette for handling reservations and inquiries Strong interpersonal abilities to build rapport with diverse clientele Excellent memory for guest recognition and personal preferences Physical Demands Ability to stand and remain mobile for extended periods (6-8 hours per shift) Capacity to traverse various surfaces throughout the restaurant and rooftop areas Ability to work in changing outdoor weather conditions, including sun exposure, wind, and temperature fluctuations Stamina to maintain consistent service standards during high-volume periods Physical dexterity to navigate between tables, guests, and service staff Ability to hear and respond to guest requests in a potentially noisy environment Visual acuity to monitor dining room activity and read reservation details Capability to work in varying lighting conditions (bright daytime sun to evening mood lighting) Why Join Proper HospitalityAt Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

The Front Desk Agent at Avalon Palm Springs Hotel and Ingleside Estate serves as the welcoming face of the hotels, creating memorable first impressions and ensuring an exceptional guest experience from arrival to departure. This role is responsible for greeting guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries in a warm, professional, and efficient manner. As the hub of guest communication, the Front Desk Host works closely with all departments to ensure seamless service and uphold the standards of Proper Hospitality. Essential Duties and Responsibilities Guest Services & Experience Greet and welcome all guests with warmth, professionalism, and attentiveness. Perform accurate and efficient check-in, check-out, and cashiering procedures. Respond to guest inquiries and resolve complaints with courtesy, urgency, and discretion. Provide information on hotel amenities, services, and local attractions to enhance guest stays. Coordinate special requests, such as room preferences, transportation, or dining reservations. Reservations & Communication Manage reservations and room assignments to maximize occupancy and guest satisfaction. Answer and direct phone calls in a courteous and professional manner. Communicate effectively with housekeeping, maintenance, and other departments to ensure guest needs are met promptly. Maintain accurate records of guest accounts, charges, and payments. Operational Excellence Ensure the front desk area is clean, organized, and welcoming. Follow established cash handling and credit policies with precision and accountability. Assist with nightly audit processes when needed. Support other team members and contribute to a collaborative, service-driven environment. Attendance & Professionalism Arrive on time for scheduled shifts, in proper uniform, and ready to work. Adhere to all rest and meal break standards, as well as the company's attendance and punctuality policies. Maintain a professional demeanor, grooming, and appearance in line with company standards. Safety & Compliance Adhere to all hotel policies, procedures, and safety standards. Protect guest privacy and confidentiality in accordance with company and legal standards. Immediately report any suspicious activity, security concerns, or maintenance issues. Physical Demands Standing and walking for extended periods (up to 8 hours per shift). Frequent use of computers, telephones, and office equipment. Occasional bending, reaching, or lifting items up to 20 lbs. (e.g., luggage, office supplies). Ability to maintain focus and composure in a fast-paced environment. Education and Experience Previous front desk, concierge, or guest service experience preferred. Proficiency with property management systems strongly preferred. Strong communication and interpersonal skills. Ability to multitask, prioritize, and remain calm under pressure. Flexible availability, including evenings, weekends, and holidays. Certifications Must obtain and maintain a valid Responsible Beverage Server (RBS) certificate throughout employment, in compliance with California state law. About Avalon PS HM, LLC Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding. Avalon Hotel & Bungalows Palm Springs An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret why Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s. Ingleside Estate At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Built in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all. Equal Opportunity Employer At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires. Fair Chance Hiring In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.

Job Description Hotel June is a nod to the free-thinking spirit and soul of California and a distinctive addition to the landscape of boutique hotels in LA. Wrapped in a timeless mid-century modern building in West LA, Hotel June is imbued with inviting design, vibrant food, and thoughtful details, including a lush Baja-inspired pool deck. Just five minutes to the beach, Playa Vista, LAX and walking distance to dining, entertainment and parks - welcome to Hotel June, where it's a Saturday afternoon all year long. Position Overview The Banquet Server is responsible for providing exceptional food and beverage service during banquet events, ensuring a positive experience for all guests. You will work closely with the banquet team to ensure smooth service, timely delivery of food and drinks, and the satisfaction of each guest. The Banquet Server is expected to maintain a professional and polished appearance, exhibit excellent customer service skills, and follow all hotel policies and procedures during events. Essential Job Duties & Responsibilities Food & Beverage Service Serve food and beverages to guests in a professional and courteous manner, following banquet event orders and specifications Ensure that all guests receive their food and drinks in a timely, efficient, and friendly manner, keeping service areas clean and organized Maintain the flow of service during events, ensuring that courses are delivered according to the event schedule and guests' needs are met promptly Guest Interaction & Satisfaction Provide excellent customer service by addressing guest inquiries, offering recommendations, and ensuring a positive experience throughout the event Attend to guest needs promptly, ensuring that their requests are met with courtesy and professionalism Handle guest complaints or concerns swiftly and professionally, ensuring that issues are resolved to the guest's satisfaction Event Setup & Breakdown Set up tables, chairs, linens, glassware, silverware, and other banquet items according to event specifications Assist in the arrangement and preparation of food and beverage stations, ensuring everything is set up and ready before the event begins Break down tables and service areas after the event, cleaning up and returning items to the appropriate storage areas Team Collaboration Work closely with the banquet captain and other team members to ensure smooth and efficient service throughout the event Assist in maintaining a clean and organized work area, including the kitchen, service stations, and dining areas Communicate effectively with fellow servers, kitchen staff, and event managers to ensure that all guest needs are met promptly and correctly Health & Safety Compliance Adhere to all health and safety regulations, including proper handling and service of food and beverages Follow all hotel policies and local regulations regarding alcohol service, including checking IDs and ensuring responsible service Ensure cleanliness and sanitation standards are met throughout the event, maintaining a safe and hygienic environment Education and/or Experience High school diploma or equivalent required Previous banquet or restaurant serving experience preferred, but not required Food Handler certification or similar required (if applicable) Alcohol service certification (e.g., TIPS) may be required based on local regulations Skills/Specialized Knowledge Strong customer service skills with the ability to interact with guests in a professional and friendly manner Ability to follow instructions and work well within a team environment Attention to detail, especially with food and beverage orders and presentation Ability to remain calm and composed in a fast-paced, high-pressure environment Physical Demands Ability to stand for extended periods of time and work in a fast-paced, physically demanding environment Ability to lift up to 25 pounds and carry trays of food and beverages Ability to work evenings, weekends, and holidays as required Why Join Proper Hospitality At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.