What does a properties supervisor do?
Properties supervisor responsibilities
Here are examples of responsibilities from real properties supervisor resumes:
- Manage and track all financial accounting, reporting, rent management, and A/R processing.
- Manage payroll and ensure time-card accuracy.
- Manage all site communication channels including multiple internal sites such as SharePoint and other corporate community base resources for Arizona.
- Use YARDI software to input all tenant/owner information.
- Process all a/p and a/r invoicing and process checks for payments.
- Tenant relations as liaison between the owner and tenant, HUD and other authorities.
- Process LIHTC paperwork, rental payments and paperwork (leases, inspections, etc.
- Set up new YARDI software for company and perform full conversion of all systems and personnel.
- Assist banks, homeowners and investors with addressing various violations enforce by HOA and the city.
- Prepare operating budgets, tenant certification, and quarterly reports for syndication investors, HUD, and FmHA.
- Install, maintenance and improvement of all building structures and equipment including HVAC, pluming and light electoral.
- Produce weekly and monthly reports measuring progress of building vacancies, delinquencies, evictions, and rent collections.
- Report directly to company owner and work with HOA boards of directors to develop and track annual budgets.
- Approve bi-weekly payroll, bonuses, merit increases, and performance evaluations for personnel employ at properties within portfolio.
- Perform maintenance, service, and installations on HVAC, lighting, roofing, plumbing, carpentry and drywall.
Properties supervisor skills and personality traits
We calculated that 17% of Properties Supervisors are proficient in Property Management, Oversight, and Real Estate. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Listening skills.
We break down the percentage of Properties Supervisors that have these skills listed on their resume here:
- Property Management, 17%
Maintain at corporate level ongoing professional relationships between property management companies, residential builders, developers and in house personnel.
- Oversight, 10%
Provided management direction and oversight to include overseeing day to day property control operations.
- Real Estate, 8%
Managed an extensive portfolio of residential and commercial real estate properties.
- Yardi, 6%
Set up new YARDI software for company and performed full conversion of all systems and personnel.
- Vendor Contracts, 5%
Oversee and manage all vendor contracts with public and private agencies involving any/all property repairs and improvements.
- Affordable Housing, 5%
Attended AHMA (Affordable Housing Management Association) training and seminars to keep updated with policy changes and grasp better understanding.
Most properties supervisors use their skills in "property management," "oversight," and "real estate" to do their jobs. You can find more detail on essential properties supervisor responsibilities here:
Customer-service skills. The most essential soft skill for a properties supervisor to carry out their responsibilities is customer-service skills. This skill is important for the role because "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Additionally, a properties supervisor resume shows how their duties depend on customer-service skills: "respond to customer complaints, generate new marketing accounts, upgrade, modify, transfer services and handle billing inquiries. "
Interpersonal skills. Another soft skill that's essential for fulfilling properties supervisor duties is interpersonal skills. The role rewards competence in this skill because "property, real estate, and community association managers interact with different types of people every day." According to a properties supervisor resume, here's how properties supervisors can utilize interpersonal skills in their job responsibilities: "profile of qualifications interpersonal skills: professionally represent agency at community events, recruitment fairs, and coalition meetings. "
Listening skills. Another skill that relates to the job responsibilities of properties supervisors is listening skills. This skill is critical to many everyday properties supervisor duties, as "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." This example from a resume shows how this skill is used: "communicated with customers to resolve property tax inquiries. "
Communication skills. A big part of what properties supervisors do relies on "communication skills." You can see how essential it is to properties supervisor responsibilities because "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." Here's an example of how this skill is used from a resume that represents typical properties supervisor tasks: "provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. "
Organizational skills. Another common skill required for properties supervisor responsibilities is "organizational skills." This skill comes up in the duties of properties supervisors all the time, as "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." An excerpt from a real properties supervisor resume shows how this skill is central to what a properties supervisor does: "developed & coordinated organizational communications and press releases. "
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what a properties supervisor does. Properties supervisor responsibilities require this skill because "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." This resume example highlights how properties supervisor duties rely on this skill: "addressed and resolved all escalated tenant issues. "
The three companies that hire the most properties supervisors are:
- Horseshoe Bay Resort19 properties supervisors jobs
- BRIDGE Housing5 properties supervisors jobs
- M&T Bank4 properties supervisors jobs
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Compare different properties supervisors
Properties supervisor vs. Real estate manager
A Real Estate Manager manages the financial aspects of a property. They collect rent and prepare and maintain financial statements. Real Estate Managers also inform owners about occupancy rates, expiration dates of leases, and other issues.
There are some key differences in the responsibilities of each position. For example, properties supervisor responsibilities require skills like "affordable housing," "entire portfolio," "property preservation," and "payroll." Meanwhile a typical real estate manager has skills in areas such as "financial analysis," "project management," "due diligence," and "customer service." This difference in skills reveals the differences in what each career does.
Real estate managers really shine in the finance industry with an average salary of $85,510. Comparatively, properties supervisors tend to make the most money in the construction industry with an average salary of $66,304.The education levels that real estate managers earn slightly differ from properties supervisors. In particular, real estate managers are 6.4% more likely to graduate with a Master's Degree than a properties supervisor. Additionally, they're 1.8% more likely to earn a Doctoral Degree.Properties supervisor vs. Leasing consultant
A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that properties supervisor responsibilities requires skills like "oversight," "real estate," "vendor contracts," and "hud." But a leasing consultant might use other skills in their typical duties, such as, "customer service," "data entry," "product knowledge," and "phone calls."
On average, leasing consultants earn a lower salary than properties supervisors. Some industries support higher salaries in each profession. Interestingly enough, leasing consultants earn the most pay in the finance industry with an average salary of $33,561. Whereas properties supervisors have higher pay in the construction industry, with an average salary of $66,304.leasing consultants earn similar levels of education than properties supervisors in general. They're 2.9% less likely to graduate with a Master's Degree and 1.8% less likely to earn a Doctoral Degree.Properties supervisor vs. Resident manager
A resident manager's role focuses on maintaining and supervising residential and rental properties, even hotels. Typically an in-house employee, it is a resident manager's responsibility to oversee all maintenance operations to ensure that the property is at optimal condition, assess staff's performance, prepare and manage budgets, and produce progress reports for the company or property owner. They mostly respond to inquiries from guests or tenants, even processing payments when necessary. Moreover, a resident manager may address issues and concerns, providing corrective measures while adhering to the policies and standards.
The required skills of the two careers differ considerably. For example, properties supervisors are more likely to have skills like "oversight," "real estate," "vendor contracts," and "affordable housing." But a resident manager is more likely to have skills like "resident care," "cpr," "medication administration," and "developmental disabilities."
Resident managers make a very good living in the internet industry with an average annual salary of $53,747. On the other hand, properties supervisors are paid the highest salary in the construction industry, with average annual pay of $66,304.resident managers typically earn similar educational levels compared to properties supervisors. Specifically, they're 1.4% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Properties supervisor vs. Building manager
Building managers are executives who oversee the maintenance and safety of properties and make sure that these properties comply with the organization's goals. The managers coordinate and manage the safety, security, and maintenance of the general building. They are tasked to supervise janitorial staff in cleaning the building. It is their responsibility to keep organized and clear records related to security issues and occupant complaints. They should be equipped with organizational skills, attention to detail, and communication skills.
Types of properties supervisor
Updated January 8, 2025
