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Property adjuster skills for your resume and career

Updated January 8, 2025
3 min read
Property adjuster example skills
Below we've compiled a list of the most critical property adjuster skills. We ranked the top skills for property adjusters based on the percentage of resumes they appeared on. For example, 16.9% of property adjuster resumes contained customer service as a skill. Continue reading to find out what skills a property adjuster needs to be successful in the workplace.

15 property adjuster skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how property adjusters use customer service:
  • Worked independently from a home-based office to provide excellent customer service to residential and commercial policyholder's throughout Connecticut and Massachusetts.
  • Retain and deepen relationships with business customers and potential customers to achieve quality customer service in a call center environment.

2. Xactimate

Xactimate is a computer platform used to estimate the cost of room restoration. Users sketch an architectural outline of the room, which offers a close estimation for project costs. Xactimate can connect to the cloud so these plans and estimates can be accessed anywhere on mobile and desktop devices.

Here's how property adjusters use xactimate:
  • Completed property appraisals on residential dwelling and commercial property including business interruption and business personal property using Xactimate program.
  • Demonstrate excelled proficiency and accuracy in the estimating program Xactimate, both desktop and mobile application platforms.

3. Claims Handling

Here's how property adjusters use claims handling:
  • Specialized claims handling regarding prior interior and exterior damage differentiation.
  • Assigned to various Cat assignments to assist in handling, closing and setting-up the claims handling process.

4. State Regulations

State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.

Here's how property adjusters use state regulations:
  • Analyzed and settled liability and injury claims based on policy provisions and state regulations.
  • Provided documentation to comply with company guidelines and state regulations.

5. Strong Analytical

Here's how property adjusters use strong analytical:
  • Exhibited and implemented strong analytical skills.
  • Forward thinking with strong analytical skills.

6. Litigation

Here's how property adjusters use litigation:
  • Recommend litigation by legal department when settlement cannot be negotiated and attend negotiation hearings if necessary.
  • Conducted claims investigations, gathering evidence and appropriate records/documentation to strengthen settlement negotiation and/or litigation.

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7. Commercial Property

Here's how property adjusters use commercial property:
  • Worked in several personal ventures including residential solar panel design, commercial property management, and hurricane claims adjusting.
  • Handled personal and commercial property claims involving damages to structures and personal and business property.

8. Policy Coverage

Policy coverage is an agreement between a person and an insurer outlining the coverage - what is covered, what is not, and other details of the agreement. Policy coverage is typically a combination of several standard forms, including a declaration page, coverage form, and endorsements. These forms delineate the coverage term, the policy limits, the grant of coverage, exclusions and other limitations of coverage, and the duties and responsibilities of the insured in the event of a loss.

Here's how property adjusters use policy coverage:
  • Monitor medical and other expenses and investigates for proper chargers and pays accordingly to policy coverage.
  • Researched and analyzed policy coverage forms, provided recommendations regarding claim coverage analysis for claim settlement.

9. Property Losses

Here's how property adjusters use property losses:
  • Inspected property losses to determine applicability of coverage and prepared estimates on damage, primarily to single-family residences and mobile homes.
  • Investigated commercial and residential property losses and general liability/lawsuits claims throughout northeastern Ohio.

10. Claims Process

Here's how property adjusters use claims process:
  • Identify and address potentially fraudulent claim through identifying fraud indications through claims process.
  • Collaborated with management to develop successful, effective standard work models to streamline claims process and develop more consistency among employees.

11. Roofing

Here's how property adjusters use roofing:
  • Handle roofing, fire, water mitigation, electrical and plumbing claims.

12. Insurance Policy

Here's how property adjusters use insurance policy:
  • Prepared claim estimates based on damage evaluations and insurance policy specifics.
  • Review insurance policy to determine coverage and application.

13. Public Adjusters

Here's how property adjusters use public adjusters:
  • Negotiated settlements with homeowners, business owners, attorneys and public adjusters abiding to policy provisions and conditions.
  • Worked with insureds/customers, general and mitigation contractors and public adjusters in handling personal property damage claims.

14. Homeowner

Here's how property adjusters use homeowner:
  • Supervised independent adjuster files for local catastrophic weather losses for homeowner policies.
  • Adjusted heavy equipment losses, tool thefts, commercial and homeowner's burglary, hail damage, water damage and fires.

15. Mediation

Here's how property adjusters use mediation:
  • Acted as corporate representative for various insurance carriers at mediation.
  • Exposed to Mediation as alternative claim dispute resolution.
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List of property adjuster skills to add to your resume

The most important skills for a property adjuster resume and required skills for a property adjuster to have include:

  • Customer Service
  • Xactimate
  • Claims Handling
  • State Regulations
  • Strong Analytical
  • Litigation
  • Commercial Property
  • Policy Coverage
  • Property Losses
  • Claims Process
  • Roofing
  • Insurance Policy
  • Public Adjusters
  • Homeowner
  • Mediation
  • Reservations
  • Strong Customer Service
  • Liability Claims
  • Arbitration
  • Insurance Carriers
  • Insurance Claims
  • Symbility
  • SIU
  • Repair Estimates
  • Property Damage Claims
  • Independent Adjusters
  • Relevant Facts
  • Policy Interpretation
  • Authority Limits
  • Denial Letters
  • Property Claims
  • Legal Liability
  • General Liability
  • Auto Claims
  • Coverage Analysis
  • Bodily Injury Claims
  • Coverage Issues
  • Insurance Coverage
  • Policy Provisions
  • Police Reports
  • Fraudulent Claims
  • ALE
  • Policy Holders
  • Policy Language
  • Sketch
  • Casualty Claims
  • Allstate

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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