How To Become A Property Claims Adjuster: What It Is and Career Path

What is a property claims adjuster and how to become one

Updated January 8, 2025

4 min read

The property claims adjuster investigates and evaluates insurance claims related to property damage or loss. They work for insurance companies and are responsible for assessing the extent of damage, determining the cause, and estimating the cost of repairs or replacement. Property claims adjusters also negotiate with policyholders and contractors to settle claims and ensure proper compensation. They may inspect damaged properties in person, review documentation, and communicate with witnesses to gather evidence.

ScoreProperty Claims AdjusterUS Average

Salary

4.3

Avg. Salary $54,520

Avg. Salary $59,228

Stability level

8.3

Growth rate -6%

Growth rate 0.3%

Diversity

4.6

Race

American Indian and Alaska Native 0.50%

Asian 5.11%

Black or African American 11.31%

Hispanic or Latino 16.38%

Unknown 4.39%

White 62.32%

Gender

female 40.84%

male 59.16%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

8.3

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

5.3

Work life balance is fair

6.4 - fair

What are the pros and cons of being a property claims adjuster?

Pros

Potential for job advancement and career growth
Exposure to different types of properties and claims
Opportunity to work independently
Ability to work from home or remotely
Chance to learn about insurance policies, law, and construction

Cons

Dealing with unhappy and frustrated customers
Frequent travel and time away from home
Can be physically demanding, requiring inspection of damaged properties
Risk of encountering dangerous conditions at work sites
High pressure to meet company targets and goals

Key steps to become a property claims adjuster

Explore property claims adjuster education requirements

Most common property claims adjuster degrees

Bachelor's

76.9 %

Associate

10.8 %

Master's

5.4 %

Start to develop specific property claims adjuster skills

Skills	Percentages
Customer Service	34.39%
Claims Handling	10.58%
Xactimate	7.81%
Strong Customer Service	4.95%
Damage Estimates	4.70%

Complete relevant property claims adjuster training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New property claims adjusters learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a property claims adjuster based on U.S. Bureau of Labor Statistics data and data from real property claims adjuster resumes.

Research property claims adjuster duties and responsibilities

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Offer diligent investigations and evaluation of commercial and third party liability claims, investigative and litigation management.
Represent the insurance company in an arbitration settlement in NYC.
Write denial letters, reservations of rights letters, and other complex correspondence.

Prepare your property claims adjuster resume

When your background is strong enough, you can start writing your property claims adjuster resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a property claims adjuster resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable property claims adjuster resume templates

Build a professional property claims adjuster resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your property claims adjuster resume.