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Property management assistant skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Pieter Van Der Have,
Pieter Van Der Have
Property management assistant example skills
Below we've compiled a list of the most critical property management assistant skills. We ranked the top skills for property management assistants based on the percentage of resumes they appeared on. For example, 16.7% of property management assistant resumes contained customer service as a skill. Continue reading to find out what skills a property management assistant needs to be successful in the workplace.

15 property management assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how property management assistants use customer service:
  • Managed tenant / landlord relations through various administrative tasks related to accounting, building management and customer service.
  • Experienced property management assistant with a proven track record of exemplary customer service and property management skills.

2. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how property management assistants use property management:
  • Advanced business goals delivering top property management support of 25 residential apartment buildings with 50 units each effectively supervising maintenance workers.
  • Assist Property Management department personnel in the administration of 300+ retail leases and provide administrative support to five property managers.

3. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how property management assistants use real estate:
  • Applied administrative experience in Real Estate Office Company dealing with leasing contract management and completing any given requirements to close transactions.
  • Provided administrative support to President, Property Manager, Maintenance Technician and independent commercial real estate brokers.

4. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how property management assistants use yardi:
  • Take, issue, maintain work orders, oversees the collection, reporting of funds in YARDI VOYAGER.
  • Prepared and analyzed extensive weekly and monthly financial and operations management reports using Yardi software.

5. Vendor Contracts

Vendor contracts are legal arrangements that clearly state the provisions and conditions of the work/services to be provided by a vendor/contractor. If drafted accurately, these documents can provide a safeguard against potential liability. The contract must enlist the scope of Services/Products, Contract Duration, Price and intended payment plan.

Here's how property management assistants use vendor contracts:
  • Prepare and distribute leases, amendments, vendor contracts, credit reports, tenant profiles, and lease abstracts.
  • Worked with annual operating budgets of 1 million dollars; negotiated vendor contracts to stay within budget guidelines.

6. Rent Payments

Rent Payments are a fixed amount through a contract made by the tenant and the landowner in return for being able to live in the property. They are mostly done on monthly or weekly basis.

Here's how property management assistants use rent payments:
  • Administer maintenance work orders and handled payroll, accounts receivable and accounts payable, bill pay, vendors and rent payments.
  • Managed mail and client traffic for and 80-employee company, put property folders together, collected rent payments, showed properties.

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7. Property Inspections

A property inspection is a visual inspection of observable areas of a property and a report on the state of that property. Property inspections get done by qualified experts and trained professionals with experience and an in-depth understanding of property types to tell if a property is up to code. It affects a large percentage of the buying process.

Here's how property management assistants use property inspections:
  • Performed daily property inspections, including direct tenant involvement, to facilitate expedited repairs while maintaining total tenant/client satisfaction.
  • Participated in annual budget process and performed property inspections as directed by the property manager.

8. HVAC

Here's how property management assistants use hvac:
  • Keep track of all contracts for HVAC and all fire department permits for 175 Water, 80 Pine and 160 Water.
  • Maintained Certificates of Insurance on tenants, vendors and contractors * Maintained HVAC quarterly maintenance for tenants and vacant tenant spaces

9. Office Equipment

Here's how property management assistants use office equipment:
  • Maintain office equipment and equipment service agreements.
  • Maintained the books and file system for the office while utilizing various office equipment and word processing/spreadsheet programs and accounting programs.=======================================================================================================================

10. Service Contracts

Here's how property management assistants use service contracts:
  • Develop specifications and assist in solicitation and administration of maintenance/repair service contracts with outside vendors.
  • Solicit vendor bids, award and create service contracts; and meet with vendors to review performance.

11. MRI

Magnetic Resonance Imaging (MRI) is a non-invasive and painless procedure that uses strong magnetic fields, radio waves, and computers to create detailed and cross images of the body's inner parts. MRI scanner can detect anomalies inside the brain and spinal cord, find tumors or cysts, detect heart, liver, and other abdominal organ problems, and many more. MRIs are very useful in studying soft tissues and the nervous system. Aside from diagnosing diseases, doctors also use MRI to check how well you have recovered from a particular treatment.

Here's how property management assistants use mri:
  • Entered new and revised lease abstracts into MRI system.
  • Generated A/P and A/R via MRI, assisted in budget preparation, escalation processes and in approving monthly billables.

12. Budget Preparation

Budget preparation is a calculative process between the finance department and the spending department. It indicates the start of the budget process and supervises departments and agencies for developing revised assessments (for the past year) and budget estimates (for the coming year). Budget preparation makes the organization responsible for its expenses, lessens costs, and provides for a worst-case scenario. It works as an assessment tool that can visually explain if you have sufficient funds to operate or to grow.

Here's how property management assistants use budget preparation:
  • Assisted the General Manager with tenant events, rent invoices, monthly reports, budget preparation and annual CAM reconciliation.
  • Assist with budget preparation, operating cost estimates and comparisons, life safety programs and procedures.

13. Property Maintenance

Here's how property management assistants use property maintenance:
  • Coordinated with vendors for monthly property maintenance and repairs while monitoring General Ledger to assure adherence to annual budget.
  • Managed the property maintenance including evaluation and scheduled repairs/maintenance.

14. Insurance Certificates

Here's how property management assistants use insurance certificates:
  • Maintained tenant and vendor insurance certificates that required extensive knowledge of procedures, regulations and insurance criteria.
  • Prepared proposals for contractor bids and obtained the proper insurance certificates.

15. Tenant Relations

Here's how property management assistants use tenant relations:
  • Assist Property Managers in maintaining positive tenant relations programs assuring good public relations and tenant satisfaction programs are in place.
  • Maintained properties at high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.
top-skills

What skills help Property Management Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on property management assistant resumes?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Communication and financial/accounting skills, closely followed by an understanding of how "smart" buildings function.

What soft skills should all property management assistants possess?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

People skills are always important but have to be tempered by legal and fiscal accountabilities. In many cases, the p.m. may end up being a project manager responsible for managing contracts and contractors.

What hard/technical skills are most important for property management assistants?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Up-to-date computer skills are certainly desirable. I don't necessarily recommend that a p.m. have plumbing or electrical skills, though a general understanding of building systems could frequently be very useful.
Do you want to know more?
Read more about what experts have to say about property management assistant

List of property management assistant skills to add to your resume

Property management assistant skills

The most important skills for a property management assistant resume and required skills for a property management assistant to have include:

  • Customer Service
  • Property Management
  • Real Estate
  • Yardi
  • Vendor Contracts
  • Rent Payments
  • Property Inspections
  • HVAC
  • Office Equipment
  • Service Contracts
  • MRI
  • Budget Preparation
  • Property Maintenance
  • Insurance Certificates
  • Tenant Relations
  • Vendor Invoices
  • Rental Properties
  • Maintenance Issues
  • Evictions
  • HOA
  • Rent Collection
  • Cam
  • Background Checks
  • Expense Reports
  • Bank Deposits
  • Telephone Calls
  • Commercial Property
  • Tenant Issues
  • USPTO
  • MLS
  • Travel Arrangements
  • QuickBooks
  • Lease Abstracts
  • Resident Relations
  • Tenant Complaints
  • A/R
  • PowerPoint
  • Rental Agreements
  • Square Feet
  • Patent Applications
  • Rental Applications
  • Accounts Payables
  • General Maintenance
  • Process Applications
  • Commercial Buildings
  • Construction Projects
  • Financial Statements
  • Residential Properties
  • Housing Assistance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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