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Property management internship skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

Kirstin Wilcox Ph.D.

Below we've compiled a list of the most critical property management internship skills. We ranked the top skills for property management interns based on the percentage of resumes they appeared on. For example, 27.1% of property management internship resumes contained customer service as a skill. Continue reading to find out what skills a property management internship needs to be successful in the workplace.

15 property management internship skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how property management interns use customer service:

Managed front desk-answered phones, posted payments, provided customer service to walk-in customers.
Maintain an excellent customer service relationship by adhering to Claus and Claus Standards.

2. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how property management interns use real estate:

Completed an economic and demographic research project that analyzed potential markets for real estate development for an international investment house.
Operated with Executive Team on the preparation of commercial property and renovated newly acquired real estate

3. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how property management interns use yardi:

Gained knowledge of Yardi and other PM software.
Facilitated property tours Managed maintenance team, property reconstruction and social media Utilized software similar to Yardi Enterprise to update/process property data

4. Portfolio

Here's how property management interns use portfolio:

Market Potential Evaluation: Researched business development and strategic opportunities for intellectual property portfolio and out-licensing opportunities.
Cultivated relationships with the surrounding community to grow brand awareness and client portfolio.

5. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how property management interns use phone calls:

Handle all incoming phone calls from tenants and process maintenance requests.
Respond to business related phone calls and emails.

6. PowerPoint

Here's how property management interns use powerpoint:

Created PowerPoint presentations used for business development and marketing purposes.
Create PowerPoint presentations supporting expenditures.

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7. Administrative Tasks

Here's how property management interns use administrative tasks:

Scanned building records into company database, and performed similar administrative tasks.
Input data & performed administrative tasks.

8. Financial Reports

Here's how property management interns use financial reports:

Prepared monthly financial reports and statements used to determine apartment profit/loss performance among senior managers.
Review rent rolls, lease summaries, and monthly financial reports.

9. Data Analysis

Here's how property management interns use data analysis:

Conducted consumer research by distributing surveys and performing data analysis to determine purchasing decisions.
Allowed me to use data analysis, business management, financial, marketing and organizational skills.

10. MRI

Magnetic Resonance Imaging (MRI) is a non-invasive and painless procedure that uses strong magnetic fields, radio waves, and computers to create detailed and cross images of the body's inner parts. MRI scanner can detect anomalies inside the brain and spinal cord, find tumors or cysts, detect heart, liver, and other abdominal organ problems, and many more. MRIs are very useful in studying soft tissues and the nervous system. Aside from diagnosing diseases, doctors also use MRI to check how well you have recovered from a particular treatment.

Here's how property management interns use mri:

Input charges and apply tenant rent payments to individual accounts utilizing online accounting software (MRI).
Make effective use of company systems including Building Engines, Microsoft Office, MRI, and AvidPay

11. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how property management interns use market research:

Performed competitive analysis of luxury vacation rentals and compiled market research in Excel spreadsheet.
Conducted market research to identify potential New Jersey homeowner insurance market.

12. Property Tours

Here's how property management interns use property tours:

Maintained customer contacts and conducted property tours.
Conducted property tours for prospective tenants, explained advantages of location and services.

13. Legal Research

Here's how property management interns use legal research:

Conducted legal research on intellectual property issues.
Conducted legal research relating to intellectual property claims, including legal standards for trademark infringement and Internet privacy rights.

14. Rent Rolls

Here's how property management interns use rent rolls:

Created lease abstracts, managed tenant rent rolls, preformed various managerial accounting tasks
Assist with proposals and letters of intent for prospective office tenants Maintain property database with tenant rent rolls and market surveys

15. Property Management Software

Here's how property management interns use property management software:

Updated and verified all Cumberland Farms Property information using Oracle Property Management Software.
Administered lease contracts and tracked the leasing information using the property management software.

5 Property Management Internship resume examples

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What skills help Property Management Interns find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on property management internship resumes?

Kirstin Wilcox Ph.D.

Director, University of Illinois at Urbana-Champaign

The so-called "soft skills" like communication, critical thinking, and the ability to cope with ambiguity are more important than ever listing them in a "skills" section of a resume is less effective than documenting them through thoughtful bullet points in an "experience" section that addresses the specific needs of particular employers.

Do you want to know more?

List of property management internship skills to add to your resume

The most important skills for a property management internship resume and required skills for a property management internship to have include:

Customer Service
Real Estate
Yardi
Portfolio
Phone Calls
PowerPoint
Administrative Tasks
Financial Reports
Data Analysis
MRI
Market Research
Property Tours
Legal Research
Rent Rolls
Property Management Software

Google Drive
USPTO
Property Inspections
Patent Applications
Commercial Property
Square Feet
Office Action Responses
Financial Analysis
Financial Data
Competitive Analysis
Art Searches
Lease Agreements
Vendor Contracts
Condominiums
Trademark Applications

Inspection Reports
MLS
Rental Properties
Office Space
Property Maintenance
Market Surveys
Residential Properties
Business Development
Financial Statements
Facebook
GIS
Non-Disclosure Agreements
Rent Collection
Security Deposits
Service Contracts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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