What does a property management specialist do?
A property management specialist is responsible for managing the contracts and leasing opportunities for residential and commercial properties to potential tenants. Property management specialists evaluate the value of the properties according to market performance and determine the eligibility of tenant applicants in acquiring the property. They also inspect the condition of the property's overall facilities to identify possible repairs and renovations to ensure the safety and security of the tenants. A property management specialist must have excellent communication and organizational skills, especially in processing documents and organizing billing reports.
Property management specialist responsibilities
Here are examples of responsibilities from real property management specialist resumes:
- Manage: GPC, MILSTRIP, food, medical, tools, repair parts, fuel, ammunition supplies.
- Develop relationships with landlords, gaining substantial rental leads contributing to positive occupancy percentages.
- Review loans convey to FHA (HUD) to confirm utilities are on/off, abide by state laws.
- Coordinate with FEMA home base in Washington.
- Serve as liaison between LPS and Everhome.
- Develop and implement new procedures for FNMA service errors.
- Apply standard operating procedures and guidelines to the APO office.
- Update and bill loan files in accordance to FNMA guidelines.
- Fulfill a range of SP duties for both combat and peacekeeping missions.
- Interact with other APO's and APM's in transferring property or commodities.
- Maintain DA1687 signature cards for all of MWR activities at DOl and TASC.
- Assist the patrol and investigative sections as a patrol or investigative officer as needed.
- Provide personal property and services to FEMA staff, other government agencies and FEMA partners.
- Care for establish lawns by mowing, weeding and trimming trees, shrubs, and hedges.
- Utilize call scripting tools as well as LPS systems to determine the reason and response options.
Property management specialist skills and personality traits
We calculated that 21% of Property Management Specialists are proficient in Property Management, Customer Service, and Real Estate. They’re also known for soft skills such as Communication skills, Customer-service skills, and Interpersonal skills.
We break down the percentage of Property Management Specialists that have these skills listed on their resume here:
- Property Management, 21%
Provided guidance to Authority property custodians on property value codes, format and form filing procedures pertaining to excess property management.
- Customer Service, 17%
Job responsibilities include providing superior customer service to customers that have homeowner claims.
- Real Estate, 7%
Review applications and real estate documents requiring consents, additional land and any other property restrictions impacting customer/tower.
- Government Property, 5%
Notified the government property administrator of due in government furnished property documents requisition/invoice shipping documents; material inspection and receiving reports.
- Management System, 5%
Leverage client management systems to foster long-term relations; maintain strict confidentiality pertaining to client personal and financial information.
- Real Property, 4%
Provided regulatory information to Major Commands for real property actions and direct senior management towards decision alternatives.
Common skills that a property management specialist uses to do their job include "property management," "customer service," and "real estate." You can find details on the most important property management specialist responsibilities below.
Communication skills. The most essential soft skill for a property management specialist to carry out their responsibilities is communication skills. This skill is important for the role because "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." Additionally, a property management specialist resume shows how their duties depend on communication skills: "maintained ambassador like relations with tenants keeping open communication, utilized customer service at all times. "
Customer-service skills. Another essential skill to perform property management specialist duties is customer-service skills. Property management specialists responsibilities require that "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones." Property management specialists also use customer-service skills in their role according to a real resume snippet: "managed government and customer assets and property database to ensure prompt update by data entry personnel. "
Interpersonal skills. This is an important skill for property management specialists to perform their duties. For an example of how property management specialist responsibilities depend on this skill, consider that "property, real estate, and community association managers interact with different types of people every day." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a property management specialist: "maintained positive resident relations through my strong interpersonal relations skills. ".
Listening skills. property management specialist responsibilities often require "listening skills." The duties that rely on this skill are shown by the fact that "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." This resume example shows what property management specialists do with listening skills on a typical day: "communicated with management company regarding any tenant issues or property issues. "
Organizational skills. A commonly-found skill in property management specialist job descriptions, "organizational skills" is essential to what property management specialists do. Property management specialist responsibilities rely on this skill because "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." You can also see how property management specialist duties rely on organizational skills in this resume example: "supervised and maintained accountability of organizational, installation and real property valued over $290m. "
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what a property management specialist does. Property management specialist responsibilities require this skill because "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." This resume example highlights how property management specialist duties rely on this skill: "resolved all other non-customer impacting real estate matters including condemnations, encroachment claims, easement relocations, tax liens, etc. "
The three companies that hire the most property management specialists are:
- Sedgwick LLP7 property management specialists jobs
- Tripalink7 property management specialists jobs
- Oregon Health & Science University6 property management specialists jobs
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Compare different property management specialists
Property management specialist vs. Leasing consultant
A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.
These skill sets are where the common ground ends though. The responsibilities of a property management specialist are more likely to require skills like "real estate," "government property," "management system," and "real property." On the other hand, a job as a leasing consultant requires skills like "yardi," "product knowledge," "phone calls," and "apartment homes." As you can see, what employees do in each career varies considerably.
Leasing consultants earn the highest salaries when working in the finance industry, with an average yearly salary of $33,561. On the other hand, property management specialists are paid more in the insurance industry with an average salary of $59,972.The education levels that leasing consultants earn slightly differ from property management specialists. In particular, leasing consultants are 3.1% less likely to graduate with a Master's Degree than a property management specialist. Additionally, they're 1.5% less likely to earn a Doctoral Degree.Property management specialist vs. Leasing agent
A leasing agent primarily works to assist and represent property owners when finding and managing tenants. They are in charge of advertising and promoting the properties in different areas or platforms, developing marketing strategies, coordinating with applicants, gathering their requirements, verifying the applicants' paperwork and references, and negotiating leasing terms. Moreover, a leasing agent also acts as the landlord because they serve as the tenants' point of contact regarding issues and concerns, conduct property inspections, and manage the properties' maintenance operations, coordinating with the owners regularly.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that property management specialist responsibilities requires skills like "real estate," "government property," "management system," and "real property." But a leasing agent might use other skills in their typical duties, such as, "yardi," "rent payments," "background checks," and "apartment homes."
Leasing agents earn a lower average salary than property management specialists. But leasing agents earn the highest pay in the retail industry, with an average salary of $36,389. Additionally, property management specialists earn the highest salaries in the insurance with average pay of $59,972 annually.Average education levels between the two professions vary. Leasing agents tend to reach similar levels of education than property management specialists. In fact, they're 3.4% less likely to graduate with a Master's Degree and 1.5% less likely to earn a Doctoral Degree.Property management specialist vs. Leasing professional
A Leasing Professional is responsible for handling and coordinating with potential tenants for rental purposes. Leasing Professionals discuss the leasing terms and agreements with the clients, conduct property inspections, and identify possible repairs and renovations. They also evaluate the current market performance to negotiate pricing and payment procedures. A Leasing Professional must have excellent communication and organizational skills, especially in processing lease documents efficiently, responding to clients' inquiries and concerns, and adhering to state regulations and policies.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from property management specialist resumes include skills like "property management," "real estate," "government property," and "management system," whereas a leasing professional is more likely to list skills in "yardi," "property tours," "lease renewals," and "work ethic. "
Leasing professionals make a very good living in the finance industry with an average annual salary of $35,035. On the other hand, property management specialists are paid the highest salary in the insurance industry, with average annual pay of $59,972.leasing professionals typically earn similar educational levels compared to property management specialists. Specifically, they're 3.8% less likely to graduate with a Master's Degree, and 1.6% less likely to earn a Doctoral Degree.Property management specialist vs. Building manager
Building managers are executives who oversee the maintenance and safety of properties and make sure that these properties comply with the organization's goals. The managers coordinate and manage the safety, security, and maintenance of the general building. They are tasked to supervise janitorial staff in cleaning the building. It is their responsibility to keep organized and clear records related to security issues and occupant complaints. They should be equipped with organizational skills, attention to detail, and communication skills.
Types of property management specialist
Updated January 8, 2025
