Residential Sales Associate
Leesburg, VA job
Job DescriptionCertaPro Painters is looking for an enthusiastic Residential Sales Associate to join our team! In this role, you will be responsible for meeting with potential clients, managing painting projects, and developing new business. Our team is dedicated to providing exceptional service and delivering certainty to our clients, so we are looking for someone who is passionate about helping others and has a strong work ethic.
Benefits and Compensation:
Phone allowance provided
Vehicle allowance provided
A computer/tablet will be provided
Competitive compensation
Income is directly attributable to performance
Flexible schedule
Excellent training and resources to help you succeed
Responsibilities:
Collaborate with potential customers to understand their painting needs and build lasting relationships
Manage painting projects to ensure they are completed on time and within budget
Conduct one-on-one consultations with customers to provide customized proposals
Communicate with customers regularly to provide updates and ensure satisfaction
Promote our brand through community events and marketing tactics
Attend regional or national training conferences to stay up-to-date on industry trends
Maintain accurate records of customer interactions in our CRM system
Qualifications:
2+ year degree in a related field is preferred
A valid driver's license with a clean driving record
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
History of accomplishments and promotions
At CertaPro Painters, we take pride in delivering certainty to our clients. We are the largest residential and commercial painting franchise in North America and have been in business since 1992. Our team is made up of dedicated professionals who are committed to helping our clients beautify their homes and buildings.
Apply now to be part of a company that values hard work, dedication, and exceptional service.
Customer Service Representative
Savage, MD job
At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.
Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.
As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.
Discover your potential and make a lasting impact with Long Home - where your skills, ideas, and dedication drive our shared success.
About the Role:
The Customer Service Representative provides exceptional support to clients. Acting as a key liaison, this role ensures post-sale customers receive prompt answers to their inquiries and status updates on their projects, enhancing the overall customer experience.
Responsibilities:
Provide prompt and reliable service by professionally responding to all incoming calls, texts, and emails to ensure customer satisfaction.
Gather customer information efficiently, fulfill their needs, and answer questions.
Use the CRM system to understand the customer's project and provide relevant information.
Troubleshoot customer issues via phone, text or email.
Builds, maintains, and improves customer relationships through regular communication.
Ask customers for 5-star reviews on each call.
Coordinate with other departments on client-related matters.
Escalate customer complaints and issues to management for prompt resolution.
Assist the Operations team in making outbound calls to customers on project updates.
Keep a record of all conversations in CRM.
Meets productivity and quality standards to reach individual and organizational goals.
Maintain an environment that embodies the company's Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Perform other related duties as assigned by management.
Qualifications:
Excellent communication skills.
Ability to handle upset customers and show empathy for their situations.
Strong organizational skills.
Strong interpersonal and problem-solving skills.
Skilled in reading, writing, and understanding documents, including instructions and safety rules.
Experienced in presenting to groups.
Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions.
Ability to calculate all units of measurement.
Skills:
As a Customer Service Representative, you will use your excellent communication and problem-solving skills to provide exceptional service to our customers. You will be responsible for managing customer accounts, processing orders, and resolving customer issues. Your positive attitude and customer-focused mindset will be essential in ensuring customer satisfaction. Additionally, your ability to work in a fast-paced environment and collaborate with other departments will be critical to your success in this role.
Equal Opportunity Employer Statement:
Long Home Products is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
We encourage individuals of all backgrounds and experiences to apply and join our team in building a stronger, more inclusive future.
Auto-ApplyCommercial Accounts Manager
Remote or Orange, CA job
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Company parties
Flexible schedule
Free uniforms
Health insurance
Training & development
We are looking for a Commercial Account Manager to join our high performing team and help us continue our unprecedented growth!
CertaPro Painters specializes in beautifying both residential and commercial buildings; painting both interiors & exteriors of properties; homes, office buildings, warehouses, multi-family properties, retain centers, churches, hotel/hospitality, etc. Our continued success and growth has been built on the foundation of delivering a "Brand of Certainty" to our customers Certainty of a job well done. We focus on the fine details of every project and most importantly, we focus on our clients needs and make sure that we earn "Customers for Life".
Position Overview:
To seek new clients and maintain our existing ones by convincing them that we are the best solution for their commercial painting needs, and we are committed to deliver an extraordinary experience.
Responsibilities:
Commercial Sales to Property Managers, Facility Managers and Industrial Customers by initiating, developing and growing commercial painting relationships.
Cold calling and field networking to seek new business
Development and maintenance of our current business accounts
Participate in industry events and tradeshows
Diligent Customer Follow-Up & Follow Through
On-going commitment to sales goals
Cradle-to-Grave Sales (3-9-month sales cycle)
Ensure customers receive a detailed written proposal for all requests.
Ensure that our customers needs, and their expectations are clearly communicated and accurately documented on a written proposal.
Develop a close working relationship with the Marketing Associate, the Production Associate, and the Job Site Supervisor to ensure all expectations set forth on the written proposal are met.
Meet with customer, in person, perform estimates and gather information about their needs pertaining to the execution of the project.
Win sales commitments with new customers in a competitive market
Grow revenue from existing accounts and relationships
Prepare Weekly Analysis of Results in preparation for Goal Setting & Review with Supervisor.
Qualifications and Requirements:
2-year degree in related field required
Drivers License with clean driving record
B2B, commercial sales experience (preferred)
Track-Record as a Top Performer (preferred)
History of accomplishments and promotions
Working knowledge of interior and exterior paints coatings and other construction (preferred)
Great communication, presentation and interpersonal skills
Goal oriented, organized and energetic
Benefits/Compensation:
Competitive based salary/draw, commissions & bonus
Vehicle, Laptop & Cellphone provided
Gas & Insurance
Excellent training and resources provided
Total Compensation Package First Year $65,000 to $85,000
After First Year Compensation has potential to be > $100,000+
Flexible work from home options available.
Marketing Intern
Remote or Pittsburgh, PA job
Job DescriptionBenefits:
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
MARKETING INTERN Marketing Intern CertaPro Painters of Pittsburgh South Hills
POSITION OVERVIEW
As a Marketing Intern at CertaPro Painters of Pittsburgh South Hills, you'll share our vision for transforming homes and businesses by providing expert services with a proven process and thrive in an environment driven by our core values:
o Deliver What You Promise
o Respect the Individual
o Have Pride in What You Do
o Practice Continuous Improvement
o Embrace Possibilities
This is a hands-on role (hybrid remote/office) for a student or career starter who is eager to gain experience in content creation, digital marketing, and other lead generation tactics. You'll be utilizing your social media and marketing skills to help drive brand awareness and maximize local marketing opportunities.
PREFERRED EXPERIENCE
Strong social media copywriting skills
Strong social media image-and-video-taking skills
Self-editing skills and impeccable writing skills
Strong sense of design
Working knowledge of Canva, Adobes Creative Suite or other suitable design tools
ESSENTIAL FUNCTIONS
Assist in content creation and scheduling (posts, reels, stories, etc.) across Facebook, Instagram, LinkedIn and TikTok
Monitor social media channels and support engagement strategies
Execute, monitor and report on Facebook ads
Take jobsite before, during and after photos for content creation such as social posts and case studies
Self-generate leads by utilizing assertive marketing strategies such as door hangers, yard signs, and local events.
REQUIREMENTS
Valid drivers license
Flexible work from home options available.
Production Supervisor
Savage, MD job
About Company:
At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.
Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.
As a rapidly growing company, Long Home Products offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.
Discover your potential and make a lasting impact with Long Home Products - where your skills, ideas, and dedication drive our shared success.
About the Role:
The Production Supervisor coordinates all products from the initial stage to completion. This role involves monitoring revenue, cash flow, and accounts receivable throughout the installation. As well as associating workflows to ensure deadlines are met and customer satisfaction is maintained. It is essential to meet customer expectations for services on time.
Responsibilities:
Comply with and enforce company/OSHA safety policies, uniform policies, Red Carpet Program and Dust Policy, company vehicle safety policy, and jobsite branding policy.
Review and audit project documents to ensure feasibility.
Coordinate measurement and inspection of the bathroom, window, door, siding, and roofing.
Verify delivery is entered into the CRM accurately.
Assign and verify crew skills meet the scope of work and project expectations.
Oversee scheduling of customer appointments for demolition, installation, punchout resolution, and partial resolution.
Communicate project updates and next steps with the customer on the demolitions, installs, punchout, and partial resolutions.
Ensure proper, timely, and accurate communication is being delivered from personnel within the department to the customer.
Managing the schedule and workflow of project managers.
Managing and assigning punchouts and partial installs as necessary.
Responding to customer escalations appropriately and timely.
Delegating a portion of the above tasks to personnel within the department that report to you.
Generally ensuring that our customers are given the highest quality service.
Completing final customer service calls and customer debriefing after the installation.
Provide verbal and written performance feedback, including annual performance reviews, and follow the Long Home disciplinary action process, when applicable.
Maintain an environment that embodies the company's Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Perform other related duties as assigned.
Minimum Qualifications:
Demonstrated organization and time management skills, which includes the ability to multi-task and perform multiple tasks simultaneously while maintaining thoroughness and precision.
Ability to effectively communicate both verbal and written in a professional manner.
Ability to develop and adapt to new processes .
Dependable and punctual.
Excellent data entry skills.
Ability to learn and use new software quickly.
Skilled in reading, writing, and understanding documents, including instructions and safety rules.
Experienced in presenting to groups.
Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions.
Ability to calculate all units of measurement.
Education/Experience:
An associate's or bachelor's degree is preferred.
5 years of project management experience.
Thorough knowledge of the installation process.
Strong product knowledge.
Strong communication and mediation skills.
Excellent client service skills.
Skills:
As a Production Supervisor, you will need to have strong leadership and communication skills to effectively manage your team and work with other departments. You will also need excellent problem-solving and decision-making abilities to identify and address any issues that may arise during production. In addition, you will need to be highly organized and detail-oriented, with the ability to maintain accurate records of production data. Finally, you will need to be proficient in the use of production planning and scheduling software, as well as have a strong understanding of quality control and assurance processes.
Auto-ApplyExperienced Painter
Fairfax, VA job
Job Description
Are you an experienced painter who takes pride in their work?
If so, we want to hear from you! CertaPro Painters is seeking an Experienced Painter to join our team and start painting immediately. We offer a busy schedule with on-time pay and treat our painters like family.
As an experienced painter, you know that attention to detail is key.
At CertaPro Painters, we value this skill and are looking for painters who are passionate about their craft.
If you have experience working on residential and commercial projects and can complete work orders promptly and professionally, apply today!
We're looking for someone who is deadline and detail-oriented, physically capable of handling the workload and dedicated to providing excellent customer service.
At CertaPro Painters, we take pride in our work and want you to feel the same way.
We encourage you to apply if you have at least three years of verifiable painting experience and a high school diploma or GED.
Apply now to join our team of skilled painters and start working on exciting projects today!
Mgr, IT - Software QA
Remote job
Manager, IT- Software QA
Remote (United States)
As the Software QA Manager, you will manage a small quality team while working collaboratively across a multitude of scrum teams to provide support. You'll oversee the writing of testing strategies, test cases, user acceptance testing, regression testing, and system integration testing across a wide variety of products and systems. You'll participate in all aspects of the agile software development process, including the design, development, and implementation of proprietary and COTS software applications. The Software QA Manager will contribute directly to the value and growth of the organization from the manufacturing floor to our digital front door. This role will have regular interactions with senior management, so teamwork, good communication, and people skills are required.
Project management and oversight - Direct involvement in managing projects or supporting team members through project management support.
Day to day support of existing environment - Coordination of day-to-day support. Understand key drivers, such as system alerts and trouble tickets. Develop continuous improvement plans for support.
People development - Work closely with team members to develop appropriate technology and leadership skills. Manage team skills in support of technology changes and needs of the business. Utilize servant leadership to achieve results.
Capacity planning and metrics - Utilize metrics to effectively manage capacity and drive results.
Cross functional assignments - Work across IT and the business to support key projects in need of infrastructure. Coordinate needs, integrate into larger project initiatives, and deliver technologies that meet business needs.
Other duties may be assigned.
Education and/or Experience: Bachelor's degree and 5+ years' experience in a technical area or equivalent combination of education and experience.
Responsibilities
Provide hands-on leadership for leading and growing Quality Assurance team, coaching both manual testers and test automation engineers to help them develop their skills and careers.
Remove roadblocks and recognize the power of autonomy and ownership of each individual contributor on the team.
Work with developers to make hard-to-test features more testable, mentor the Quality Assurance and development teams on testing strategies and technologies, and coach the team on exploratory testing across the product.
Lead the design of automation framework, automation infrastructure, and various tools. Form strategy to automate functional, usability, compatibility, performance, API, database, security, and accessibility testing.
Champion CI/CD and quality automation engineering practices within the team, development life cycle, and the organization.
Take holistic ownership of product quality throughout the SDLC, advising the development team on designing software components with quality and testability in mind, as well as assisting in remediation and prevention of complex production issues.
Skills/Knowledge
Familiarity with jUnit, Jest, Mocha, testing frameworks.
Jira experience strongly preferred.
Knowledge of Test Mgmt. Suites - e.g., Xray, Zephyr.
Experience with Automation Software Testing tools, e.g., Selenium, Cypress.io, Playwright, Detox.
A sense of entrepreneurialism and a love for creating and developing high quality software that builds brand loyalty.
An understanding that team success is more important than individual success.
The desire to be part of company culture that cares.
Education/Experience
5+ years of management experience in Quality Automation Assurance or Computer Science field.
Proven track record in managing automation effort and experience in leading successful CI/CD.
Hands-on experience in DevOps principles and is a subject matter expert for implementing test automation and performance testing into the development pipeline.
Experience working cross-functionally with groups like Software Developers, Product Managers, and UX teams.
A deep understanding of web technologies. Hands-on experience defining or coaching backend system testing strategy for microservices.
Strong ability to onboard and coach Quality Assurance Engineers and Automation Engineers while helping them improve their skills and grow their careers.
Experience working in fast-moving agile teams. Working with programmatic test automation coding and automated testing framework design is a plus.
A background ensuring that vendors meet established goals for improving software quality.
Worked with both onsite and offshore team members.
Auto-ApplyService Coordinator
Savage, MD job
About Company:
At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.
Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.
As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.
Discover your potential and make a lasting impact with Long Home - where your skills, ideas, and dedication drive our shared success.
About the Role:
The Service Coordinator is responsible for ensuring the highest quality of service delivery to all clients of Long Home. This includes updating and documenting incoming client inquiries in the CRM system to capture accurate and detailed information. The Service Coordinator also advises the Service Manager on materials needed for orders and confirms the arrival of products. Additionally, they process service requests for inspections or repairs.
Responsibilities:
Review service request details to troubleshoot and determine resolution.
Manage service project flow to ensure progression and completion.
Schedule/reschedule all bath, roofing, windows, doors, and siding services.
Conduct reminder calls to customers 24 hours before scheduled installations.
Collect due balances for non-warranty services.
Conduct post-service follow-up calls to verify customer satisfaction.
Close/complete service projects in the CRM.
Answer incoming calls to the Service Department.
Builds, maintains, and improves customer relationships through regular communication.
Ensure all customers are asked for 5-star reviews on each call and encourage customers to complete Guild Quality and Google reviews about their experience with us.
Coordinate with other departments on client-related matters.
Escalate customer complaints and issues to management for prompt resolution.
Assist with the overflow of incoming calls to the Customer Service team.
Keep a record of all conversations in CRM.
Meets productivity and quality standards to reach individual and organizational goals.
Maintain an environment that embodies the company's Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Perform other related duties as assigned by management.
Qualifications:
Excellent communication skills.
Ability to handle upset customers and show empathy for their situations.
Strong organizational skills.
Strong interpersonal and problem-solving skills.
Skilled in reading, writing, and understanding documents, including instructions and safety rules.
Experienced in presenting to groups.
Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions.
Ability to calculate all units of measurement.
Education/Experience:
High school diploma/GED.
4 years of customer service experience is preferred.
2 years of service coordination experience is preferred.
Skills:
The required skills such as verbal communication and telephone customer service are essential for engaging with customers clearly and professionally on a daily basis. Problem resolution skills enable the representative to identify issues quickly and provide effective solutions, ensuring customer satisfaction. Working in a fast-paced environment demands strong organizational abilities and the capacity to multitask without compromising service quality. Oral and written communication skills are used to document interactions accurately and convey information clearly to both customers and internal teams. Maintaining a positive attitude and managing customer accounts effectively contribute to building trust and fostering long-term customer relationships.
Monday - Friday
Auto-ApplyCommercial Sales Representative Painting & Facility Services
Remote or Naperville, IL job
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company car
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Commercial Sales Representative Painting & Facility Services
About the Role
CertaPro Painters is seeking a Commercial Sales Representative to help grow our commercial painting division throughout Chicagoland.
This role is ideal for a driven, relationship-focused professional who thrives on building new business, closing deals, and delivering results. Youll work directly with property managers, building owners, schools, HOAs, and general contractors to estimate, sell, and manage painting projects that make a visible impact in the community.
If youre a confident closer who enjoys a mix of prospecting, estimating, and client relationship management, this is your opportunity to join one of Chicagolands most trusted painting brands.
What Youll Do
Identify and develop new commercial painting opportunities across Chicagoland.
Conduct site visits, prepare accurate estimates, and present proposals.
Negotiate and close profitable projects.
Build and maintain relationships with property managers, facility directors, and general contractors.
Represent CertaPro Painters at networking events and trade organizations.
Collaborate with the production team to ensure a seamless customer experience and repeat business.
Manage your pipeline through our CRM (Microsoft Dynamics).
What Youll Bring
37 years of outside sales, account management, or estimating experience (construction, coatings, or facility services preferred).
A track record of generating and closing leads.
Excellent communication and relationship-building skills.
Self-motivated, organized, and tech-savvy.
Valid drivers license and reliable transportation for local travel.
Compensation & Benefits
$80,000$120,000 total earnings (base + commission)
High performers earn $135,000+ annually
Guaranteed base pay + performance-based commission
Health insurance and 401(k)
Company car or mileage reimbursement
iPhone and iPad provided
Flexible schedule and regional travel
Training and professional development opportunities
Why Join Us
CertaPro Painters is one of Chicagolands most established and respected painting companies. Weve built our reputation on professionalism, reliability, and customer care and were expanding our commercial footprint.
If you want to be part of a supportive team where results are rewarded and career growth is real, wed love to meet you.
Flexible work from home options available.
Office Associate
Remote or Belleville, IL job
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Training & development
We are not just looking to "fill a position." We are looking for someone who is the RIGHT FIT...a work partner who will help manage, market and grow this business from $1 million/yr to $2 million/yr and also benefit from that growth/success!
The business centers around painting but also offers other home improvement services.
No knowledge or experience in the painting industry is necessary.
Office and computer skills are a must.
Great customer service skills also a must!
The ability to organize and problem solve are important.
Basically, we need someone to help with everything from scheduling, production, accounting, customer service, google reviews, marketing, etc.
In the beginning the associate will have to come into the office, but ultimately some of the work can be done remotely for 2, maybe 3 days out of the week depending on how busy things are.
The associate can expect coming into the office at least 2 days a week, and there may be required outside of the office activities such as marketing support.
Flexible work from home options available.
Compensation: $17.00 - $22.00 per hour
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyExperienced Painter/ Project Manager
Fairfax, VA job
Job DescriptionBenefits:
Bonus based on performance
Training & development
Are you an experienced painter who takes pride in their work?
If so, we want to hear from you! CertaPro Painters is seeking an Experienced Painter/ Project Manager to join our team and start painting immediately.
We offer a busy schedule with on-time pay and treat our painters like family.
As an experienced painter, you know that attention to detail is key.
At CertaPro Painters, we value this skill and are looking for painters who are passionate about their craft.
If you have experience working on residential and commercial projects and can complete work orders promptly and professionally, apply today!
We're looking for someone who is deadline and detail-oriented, physically capable of handling the workload and dedicated to providing excellent customer service.
At CertaPro Painters, we take pride in our work and want you to feel the same way.
We encourage you to apply if you have at least three years of verifiable painting experience.
Apply now to join our team of skilled painters and start working on exciting projects today!
Business Development Representative Commercial Painting
Remote or Naperville, IL job
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company car
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Business Development Representative Commercial Painting
About the Role
CertaPro Painters is seeking a Business Development Representative to help expand our commercial painting presence throughout the Chicagoland area.
This is a relationship-driven role part sales, part networking, and part territory development. Youll build awareness with property managers, facility directors, schools, HOAs, and business owners, helping open doors for our estimating team to bid and win new projects.
If youre proactive, confident with people, and motivated by seeing your outreach turn into measurable growth, this is a great opportunity to join one of Chicagolands most trusted painting companies where top performers earn $110,000+ annually and build long-term careers.
What Youll Do
Develop new commercial painting opportunities across the Chicago metro area through outbound prospecting, networking, and local marketing.
Build and maintain relationships with property managers, facility directors, HOAs, and business owners.
Conduct outreach campaigns through calls, emails, social media, and in-person visits.
Represent CertaPro Painters at business and community events to increase visibility and brand awareness.
Partner with our estimating and production teams to ensure a smooth client experience.
Track and manage all outreach activity in our CRM.
What Youll Bring
13 years of business development, B2B sales, or marketing experience preferred (construction, painting, or service industry background a plus).
Excellent communication and interpersonal skills.
Highly self-motivated and organized able to manage your outreach and schedule independently.
Tech-friendly and adaptable (CRM, Microsoft Office, mobile tools).
Valid drivers license and reliable transportation for local and regional travel.
Compensation & Benefits
$60,000$90,000 total earnings (base + commission)
High performers earn $110,000+ annually
Guaranteed base pay plus performance-based incentives for qualified opportunities and booked projects
401(k) with company match
Health insurance
Company car or mileage reimbursement
iPhone and iPad provided
Flexible schedule and regional travel
Training and professional development opportunities
Why Join Us
CertaPro Painters has built one of Chicagolands most respected painting brands. We value professionalism, teamwork, and results and were expanding our commercial division rapidly. If youre energized by networking, building relationships, and seeing your efforts directly drive business growth, this role offers a clear path forward.
Flexible work from home options available.
Commercial Market Manager
Remote or Haverhill, MA job
Job DescriptionCertaPro Painters of Southern NH & Newburyport/Haverhill is looking to add a Massachusetts-based Commercial Market Manager to our close-knit, growing team! This individual will have the responsibility of growing our commercial client portfolio, while maintaining our existing customer base within Massachusetts. After a record year, our company is looking to add a growth-minded, professional, friendly, personable, diligent and detail-oriented person to join our CertaPro family.
Responsibilities:
Build and maintain value-add relationships with Property Managers, Facility Managers and Project Managers by initiating, developing and growing commercial painting relationships.
Learn, develop and continuously improve a commercial painting estimating skillset.
Networking, cold calling and researching to seek new business.
Maintain and develop our existing business accounts.
Participate in industry events and trade-shows.
On-going commitment to sales goals.
Cradle-to-Grave Sales (3-9-month sales cycle).
Ensure customers receive a detailed written proposal for all requests.
Ensure that our customers needs, and their expectations are clearly communicated and accurately documented on a written proposal. Develop a close working relationship with the Marketing Associate, the Production Associate, and the Job Site Supervisor to ensure all expectations set forth on the written proposal are met.
Meet with customer, in person, whenever possible.
Win sales commitments with new customers in a competitive market.
Qualifications and Requirements:
2-year degree in related field required
Drivers License with clean driving record
B2B, commercial sales experience (preferred)
Track-Record as a Top Performer (preferred)
History of accomplishments and promotions
Working knowledge of interior and exterior paints coatings, carpentry, drywall, EIFS, DRYVIT and other construction (preferred)
Great communication, presentation and interpersonal skills
Goal oriented, organized and energetic
Benefits/Compensation:
Competitive based salary, commissions and bonus
Excellent training and resources provided
Each CertaPro Painters business is independently owned and operated.
Flexible work from home options available.
Commercial Sales Associate
Remote or Mundelein, IL job
Benefits:
Bonus based on performance
Competitive salary
Health insurance
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Overview: To seek new clients and maintain our existing ones by convincing them that we are the best solution for their commercial painting needs, and we are committed to deliver an extraordinary experience. Responsibilities:
Commercial Sales to Property Managers, Facility Managers and Industrial Customers by initiating, developing and growing commercial painting relationships.
Cold calling and field networking to seek new business
Development and maintenance of our current business accounts
Participate in industry events and tradeshows
Diligent Customer Follow-Up & Follow Through
On-going commitment to sales goals
Cradle-to-Grave' Sales (3-9-month sales cycle)
Ensure customers receive a detailed written proposal for all requests.
Ensure that our customers' needs, and their expectations are clearly communicated and accurately documented on a written proposal. Develop a close working relationship with the Marketing Associate, the Production Associate, and the Job Site Supervisor to ensure all expectations set forth on the written proposal are met.
Meet with customer, in person, whenever possible, with Commercial Estimator to perform estimates and gather information about their needs pertaining to the execution of the project.
Win sales commitments with new customers in a competitive market
Grow revenue from existing accounts and relationships \Prepare Weekly Analysis of Results in preparation for Goal Setting & Review with Supervisor.
Qualifications and Requirements:
2-year degree in related field required
Driver's License with clean driving record
B2B, commercial sales experience (preferred)
Track-Record as a Top Performer (preferred)
History of accomplishments and promotions
Working knowledge of interior and exterior paints coatings, carpentry, drywall, EIFS, DRYVIT and other construction (preferred)
Great communication, presentation and interpersonal skills
Goal oriented, organized and energetic
Benefits/Compensation:
Competitive based salary, commissions and bonus
Company car, laptop, tablet and mobile phone
Excellent training and resources provided
Each CertaPro Painters business is independently owned and operated.
Flexible work from home options available.
Compensation: $65,000.00 - $120,000.00 per year
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyExperienced Painter
Dumfries, VA job
Job Description
Are you an experienced painter who takes pride in their work?
If so, we want to hear from you! CertaPro Painters is seeking an Experienced Painter to join our team and start painting immediately. We offer a busy schedule with on-time pay and treat our painters like family.
As an experienced painter, you know that attention to detail is key.
At CertaPro Painters, we value this skill and are looking for painters who are passionate about their craft.
If you have experience working on residential and commercial projects and can complete work orders promptly and professionally, apply today!
We're looking for someone who is deadline and detail-oriented, physically capable of handling the workload and dedicated to providing excellent customer service.
At CertaPro Painters, we take pride in our work and want you to feel the same way.
We encourage you to apply if you have at least three years of verifiable painting experience and a high school diploma or GED.
Apply now to join our team of skilled painters and start working on exciting projects today!
Service Coordinator
Savage, MD job
At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.
Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.
As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.
Discover your potential and make a lasting impact with Long Home - where your skills, ideas, and dedication drive our shared success.
About the Role:
The Service Coordinator is responsible for ensuring the highest quality of service delivery to all clients of Long Home. This includes updating and documenting incoming client inquiries in the CRM system to capture accurate and detailed information. The Service Coordinator also advises the Service Manager on materials needed for orders and confirms the arrival of products. Additionally, they process service requests for inspections or repairs.
Responsibilities:
Review service request details to troubleshoot and determine resolution.
Manage service project flow to ensure progression and completion.
Schedule/reschedule all bath, roofing, windows, doors, and siding services.
Conduct reminder calls to customers 24 hours before scheduled installations.
Collect due balances for non-warranty services.
Conduct post-service follow-up calls to verify customer satisfaction.
Close/complete service projects in the CRM.
Answer incoming calls to the Service Department.
Builds, maintains, and improves customer relationships through regular communication.
Ensure all customers are asked for 5-star reviews on each call and encourage customers to complete Guild Quality and Google reviews about their experience with us.
Coordinate with other departments on client-related matters.
Escalate customer complaints and issues to management for prompt resolution.
Assist with the overflow of incoming calls to the Customer Service team.
Keep a record of all conversations in CRM.
Meets productivity and quality standards to reach individual and organizational goals.
Maintain an environment that embodies the company's Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Perform other related duties as assigned by management.
Qualifications:
Excellent communication skills.
Ability to handle upset customers and show empathy for their situations.
Strong organizational skills.
Strong interpersonal and problem-solving skills.
Skilled in reading, writing, and understanding documents, including instructions and safety rules.
Experienced in presenting to groups.
Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions.
Ability to calculate all units of measurement.
Education/Experience:
High school diploma/GED.
4 years of customer service experience is preferred.
2 years of service coordination experience is preferred.
Skills:
The required skills such as verbal communication and telephone customer service are essential for engaging with customers clearly and professionally on a daily basis. Problem resolution skills enable the representative to identify issues quickly and provide effective solutions, ensuring customer satisfaction. Working in a fast-paced environment demands strong organizational abilities and the capacity to multitask without compromising service quality. Oral and written communication skills are used to document interactions accurately and convey information clearly to both customers and internal teams. Maintaining a positive attitude and managing customer accounts effectively contribute to building trust and fostering long-term customer relationships.
Monday - Friday
Auto-ApplyMarketing Intern
Remote or Upper Saint Clair, PA job
Benefits:
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
MARKETING INTERN Marketing InternCertaPro Painters of Pittsburgh - South Hills POSITION OVERVIEWAs a Marketing Intern at CertaPro Painters of Pittsburgh - South Hills, you'll share our vision for transforming homes and businesses by providing expert services with a proven process and thrive in an environment driven by our core values:o Deliver What You Promiseo Respect the Individualo Have Pride in What You Doo Practice Continuous Improvemento Embrace Possibilities This is a hands-on role (hybrid remote/office) for a student or career starter who is eager to gain experience in content creation, digital marketing, and other lead generation tactics. You'll be utilizing your social media and marketing skills to help drive brand awareness and maximize local marketing opportunities. PREFERRED EXPERIENCE· Strong social media copywriting skills· Strong social media image-and-video-taking skills· Self-editing skills and impeccable writing skills· Strong sense of design· Working knowledge of Canva, Adobe's Creative Suite or other suitable design tools ESSENTIAL FUNCTIONS
Assist in content creation and scheduling (posts, reels, stories, etc.) across Facebook, Instagram, LinkedIn and TikTok
· Monitor social media channels and support engagement strategies· Execute, monitor and report on Facebook ads· Take jobsite before, during and after photos for content creation such as social posts and case studies· Self-generate leads by utilizing assertive marketing strategies such as door hangers, yard signs, and local events.
REQUIREMENTS· Valid driver's license
Flexible work from home options available.
Compensation: $15.00 - $18.00 per hour
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyOffice Associate
Remote or Belleville, IL job
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Training & development
We are not just looking to "fill a position." We are looking for someone who is the RIGHT FIT...a work partner who will help manage, market and grow this business from $1 million/yr to $2 million/yr and also benefit from that growth/success!
The business centers around painting but also offers other home improvement services.
No knowledge or experience in the painting industry is necessary.
Office and computer skills are a must.
Great customer service skills also a must!
The ability to organize and problem solve are important.
Basically, we need someone to help with everything from scheduling, production, accounting, customer service, google reviews, marketing, etc.
In the beginning the associate will have to come into the office, but ultimately some of the work can be done remotely for 2, maybe 3 days out of the week depending on how busy things are.
The associate can expect coming into the office at least 2 days a week, and there may be required outside of the office activities such as marketing support.
Flexible work from home options available.
In Home Sales Consultant - Roofing and Baths
Savage, MD job
About Us:
Long Home is part of the trusted Long family of brands, a name homeowners have relied on for decades. We've built our reputation as a leader in roofing and bath renovations by delivering unmatched craftsmanship, premium products, and a customer-first experience every time.
We're not just improving homes-we're elevating lifestyles. Our sales teams have the unique opportunity to represent products that truly make a difference, backed by a brand with a legacy of trust and results. When you join Long Home, you're stepping into a high-energy, high-reward environment where drive and determination are recognized, celebrated, and generously rewarded.
Position Overview
We are seeking driven, customer-focused In-Home Design Consultants to join our Roofing and Bath divisions. In this role, you'll meet with pre-confirmed homeowners to present solutions, design their project, and guide them through the decision-making process. This is an exciting opportunity for motivated individuals who want to take control of their earning potential. Our top consultants enjoy uncapped income opportunities based on their performance and results.
What You'll Do
Conduct 1-3 pre-confirmed in-home appointments daily (no cold calling).
Build rapport quickly and create strong customer relationships.
Present and demonstrate product solutions with confidence and enthusiasm.
Deliver compelling sales presentations that highlight product benefits and value.
Overcome objections and guide homeowners toward the best solution for their needs.
What We Offer
Two weeks of paid, hands-on training to prepare you for success.
Gas allowance provided for the first 90 days after training.
Pre-confirmed leads set by our marketing team - you focus on selling, not prospecting.
Strong brand reputation and premium products that customers trust.
Uncapped income potential based on performance - the more you sell, the more you earn.
What We're Looking For
Strong interpersonal skills with the ability to build trust quickly.
Self-motivated and driven to exceed goals.
Comfort presenting in a one-on-one setting.
Reliable transportation and valid driver's license.
Previous in-home sales experience a plus, but not required - we will train the right person.
Requirements
Valid driver's license and reliable transportation.
Proven sales experience (in-home sales preferred).
Determination, self-motivation, and a strong will to succeed.
Excellent communication and presentation skills.
Why Join Long Home?
At Long Home, you're not just selling products - you're helping homeowners improve their quality of life. With a strong support system, a proven sales process, and a legacy brand behind you, you'll have all the tools you need to thrive in a high-energy, high-reward career.
10, 2 and 6 pm appointments
Auto-ApplyExperienced Painter/ Project Manager
Fairfax, VA job
Benefits:
Bonus based on performance
Training & development
Are you an experienced painter who takes pride in their work?
If so, we want to hear from you! CertaPro Painters is seeking an Experienced Painter/ Project Manager to join our team and start painting immediately.
We offer a busy schedule with on-time pay and treat our painters like family.
As an experienced painter, you know that attention to detail is key.
At CertaPro Painters, we value this skill and are looking for painters who are passionate about their craft.
If you have experience working on residential and commercial projects and can complete work orders promptly and professionally, apply today!
We're looking for someone who is deadline and detail-oriented, physically capable of handling the workload and dedicated to providing excellent customer service.
At CertaPro Painters, we take pride in our work and want you to feel the same way.
We encourage you to apply if you have at least three years of verifiable painting experience.
Apply now to join our team of skilled painters and start working on exciting projects today! Compensation: $25,000.00 - $35,000.00 per year
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-Apply