Banking Center Manager jobs at Prosperity Bank - 767 jobs

External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises lobby and teller staff. Ensures banking center transactions, expenses, and profitability are in line with Bank standards. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective and efficient performance of banking center operations. * Supervises work scheduling and workflow of daily routine operations. * Ensures banking center security by ensuring all security procedures are followed by associates. * Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements. * Ensures weekly logs are completed correctly. * Insures monthly and quarterly audit requirements are met. * Supervises and assists with customer service functions. Assists in New Accounts and on Teller line as needed. * Cross-sells Bank services. * Implement changes to established policies and procedures within the banking center. Assumes responsibility for maintaining proper cash controls. * Ensures that all banking center transactions are balanced at the close of each day. * Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems. * Controls and handles daily deposits in accordance with established policies and procedures. * Periodically verifies cash in possession of Tellers and cash on the premises. Effectively supervises banking center staff, ensuring optimal performance. * Provides leadership through effective objective setting and communication. * Directly supervises lobby and teller staff. Ensures that high quality work and efficiency in operations are maintained. * Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks. * Conducts regular meetings with banking center employees to inform and train. Discusses areas needing improvement and changes in procedure. * Ensures that personnel are well trained in all phases of their respective jobs. Completes orientation of new employees in overall banking center procedures. Performs cross training as necessary. Conducts security training. * Ensures that personnel are effective and optimally used. * Tracks individual progress and conducts performance appraisals. Formulates and implements corrective actions as needed. Recommends promotions for associates as appropriate. Provides leadership training to associates seeking management opportunities. * Approves all sick leave, vacation, overtime, and time sheets for each banking center associate. Keeps accurate payroll and attendance records. Assumes responsibility for establishing and maintaining effective, professional business relations with customers. * Ensures that customer's' requests and questions are promptly resolved. Handles customer's complaints. * Ensures that customers are informed of Bank services and policies. Counsels' customers regarding their financial needs and services requested. * Ensures that the Bank's quality reputation is maintained and projected. Assumes responsibility for the effective administration of banking center functions. * Ensures that banking center operations are well coordinated. * Insure deposit growth of the bank. * Establish sales goals/incentives to coincide with goals of the bank. * Direct, coach and lead staff's participation in sales goals and incentive plans. * Manages and oversees expenses. Pursues cost-saving measures. * Continually seeks ways to improve banking center operations and productivity to meet established goals. * Prepares periodic banking center activity reports and makes recommendations to management for improvements. * Ensures that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal. * Ensures that adequate supplies, forms, and equipment are available for personnel. * Institutes prudent safety measures. * Keeps management informed of banking center activities, progress toward established objectives, and of any significant problems. Requests assistance when necessary. Assumes responsibility for related functions as required or assigned. * Fills in and performs duties in banking center positions as needed. * Attends assigned training sessions and stays current on new operational procedures PERFORMANCE MEASUREMENTS * Banking center services are efficiently and effectively delivered in accordance with established Bank policies and standards. * Current customer accounts are maintained or expanded, and additional ones solicited. Good business relationships exist with customers and their questions and problems are promptly resolved. * Banking center personnel are well trained and efficient, and their activities well-coordinated. * Required reports and records are accurate and timely. * Management is appropriately informed of area activities and of any significant problems. Suggestions are provided for improved efficiency or effectiveness in operations. * Good working relationships exist with banking center personnel. Assistance is provided as needed. SUPERVISORY RESPONSIBILITIES: * Lead and manage team through training, developing, and coaching associates on a consistent basis * Encourage others to set challenging goals and high standards of performance * Inspire associates to define new opportunities and continuously improve the organization * Celebrate and reward significant achievements of associates * Present logical and persuasive case for proposals and positions * Assist team in addressing their individual strengths and development needs QUALIFICATIONS Education/Certification: Associate degree in business or a related field, or an equivalent combination of training and work experience. Required Knowledge: Thorough knowledge of Bank services and products. Understanding of related legal and regulatory requirements. Familiarity with Branch functions, policies, and procedures. Experience Required: Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience. Skills/Abilities: Strong interpersonal, leadership, and supervisory skills. Well organized. Ability to operate related computer applications and related business equipment. Attention to detail. Ability to maintain an effective and efficient workflow PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data, establish facts and draw conclusions. Able to interpret a variety of technical instructions and can deal with multiple variables. Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra. Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to prepare business letters, proposals, summaries, and reports using0 prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to conduct training, communicates at panel discussions, and make professional presentations. Monday - Friday: 8:00AM - 5:00PM (and as needed) 40 hours

Launch Your Career with Texas First! Enjoy a generous Sign-On Bonus and Retention Bonus as a thank-you for your commitment. Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we re dedicated to helping employees and communities thrive. Text ABCMSTRD to ************** to apply and submit your resume! Job Summary The Assistant Banking Center Manager is part of the Bank's retail area, and the primary responsibility is to assist the Banking Center Manager with the day-to-day operations of the banking center. This position helps expand customer relationships, attract additional customers, and monitor the growth and profitability of the banking center. Responsible for performing Teller duties and new account duties regularly, providing customer service, including selling additional products to new and existing customers, and supporting the overall sales efforts of the Bank. In this role, you will: Support bank manager to lead sales and service teams to exceed customer satisfaction and business goals. Build relationships with bank customers by satisfying their needs through sales of financial services and products. Develop banking center schedule and assist with recruitment and performance management functions. Responsible for routine operations and ensuring quality standards of the bank. Monitor banking center operations in the Banking Center Manager s absence. Create a positive bank image by representing the bank in community events. Process loan applications and financial transactions to open accounts and sell banking products. Respond to customers on sensitive and complex issues such as product features, statement problems, and service charges. Ensure adherence to compliance procedures and security measures while maintaining customer satisfaction. Create a positive image of the bank and self through professional means. Train staff, approve bank transactions, and handle operations, including timecard reviews, evaluation of performance, and job duty coordination Responsibilities and Duties Assist customers with requests and/or complaints and research account problems. Supervise teller balancing procedures; assist tellers with problems and questions on procedures. Order and issue teller cash as needed and balance the vault. Audit teller cash drawers regularly. Open and close the bank. Operate as a Client Services Professional when needed. Perform various clerical duties. Act as Banking Center Manager in their absence. Input daily cash balance/cash variance. Open and close safe deposit box accounts. Assist with ATM balancing when needed. Fulfill other periodic job-related duties assigned by management and not already part of this job description. Compliance with all bank policies, regulations, and laws applicable to duties and responsibilities. Job Skills and Qualifications High School diploma or equivalent. College Degree preferred. 5 years of prior experience as a teller and new accounts/personal banker. Supervisory experience a plus. Knowledge of banking laws and compliance regulations. Must be able to work a flexible schedule and work on Saturdays when required. This job requires skills needed in a typical office environment. This includes computer skills, typing, and ten key skills, as well as utilization of office equipment. Excellent interpersonal and communication skills. Flexibility to work additional hours when requested and Saturdays. The ability to lift up to 25 pounds and sit/stand for long periods. Salary Grade 05 EOE/Disability/Veteran

The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers. Duties will include, but are not limited to, the following: Build and maintain relationships with customers to help identify financial products and services Generate sales leads and referrals through community outreach activities and on-site visits with local businesses Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations Assist customers with concerns or questions regarding accounts Represent oneself and the bank in a positive, courteous, friendly, and professional manner Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service Ensure new hire and regulatory compliance training is completed timely Ensure security measures are adhered to regarding opening and closing procedures Required Skills include: A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense Availability to work weekends and/or extended hours as required to support the banking center Excellent client service skills, including interpersonal and communication skills Excellent organizational skills Proficiency in all Microsoft applications (Word, Outlook, Excel etc.). Preferred Skills: Extensive knowledge and familiarity of banking products and services Bilingual (fluent verbal and written English/Spanish) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. #BCM

Our Bartlesville, OK branch is looking for a strong leader who is passionate about people and community involvement to fill its latest opening, Manager, Banking Center! Candidates will have 7+ years of banking exp and be a hybrid of someone who can manage operations, build customer relationships and represent Gateway in our wonderful Bartlesville community. If you are passionate about strengthen the families and communities we serve by providing a better banking experience we'd like to meet you! Along with an excellent working environment GFB offers world-class benefits such as: - 0 copay on brand name and generic meds - Company contribution to HSA - $600 wellness credit on premium per year - LegalShield & IDShield - Tuition Reimbursement - Nationwide Pet Insurance Manager, Banking Center JOB SUMMARY: The Manager, Banking Center is responsible for the efficient daily operations of a full-service banking center. This position will provide a superior customer experience and promote a service culture through coaching, guidance and staff motivation. Responsible for achieving banking center goals supporting new business development, client referrals and retention and expansion of account relationships. Manager, Banking Center ESSENTIAL FUNCTIONS (RESPONSIBILITIES): * Manages the banking center team and plans work activities for self and banking center. * Provides periodic management support for other banking centers. * Creates a positive working environment that facilitates exceptional service, expanding profitable customer relationships and employee engagement. * Supports an environment that promotes a level of care that makes customers feel welcomed, significant and engaged. Manages escalated customer situations. * Encourages banking center team to take ownership of achieving personal and banking center goals. Strategizes plans and actions to improve quality of banking center's service. * Facilitates regular team meetings and performs coaching sessions focused on product knowledge, service, product training, customer service and teamwork. * Collaborates with other internal business partners to provide comprehensive solutions to customer's financial needs. * Participates in community organizations and activities to enhance the bank's image and develops additional business and referral sources. * Serves as a communication link between all departments and leadership to ensure the banking center team is informed and understands directives, bank financial performance, initiatives and other pertinent information. * Ensures the banking center is compliant with established operating policies and procedures and regulatory requirements. Maintains security procedures and ethical oversight of the banking center operations. * Participates in the department hiring, promotion, and review process while managing, mentoring and improving support staff performance. Coaches and develops team to ensure we are meeting the needs of the company. * Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules. * Performs related responsibilities as required or assigned.

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers. Duties will include, but are not limited to, the following: Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed) Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services Generate sales leads through community outreach activities and develop business partners, while building internal relationships Respond to customer inquiries and concerns to create positive solutions/outcomes Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities Ensure security measures are adhered to regarding opening and closing procedures Friendly, outgoing, assertive, confident, and enthusiastic personality Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations Required Skills: Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred. Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner. Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position. Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense. Availability to work weekends and/or extended hours as required. Proficient with all Microsoft applications (Word, Outlook, Excel etc.) Preferred Skills: Extensive knowledge and familiarity of banking products and services Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment. Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) Candidates must be available to work weekend hours. #ABCM

The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers. Duties will include, but are not limited to, the following: Build and maintain relationships with customers to help identify financial products and services Generate sales leads and referrals through community outreach activities and on-site visits with local businesses Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations Assist customers with concerns or questions regarding accounts Represent oneself and the bank in a positive, courteous, friendly, and professional manner Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service Ensure new hire and regulatory compliance training is completed timely Ensure security measures are adhered to regarding opening and closing procedures Required Skills include: A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense Availability to work weekends and/or extended hours as required to support the banking center Excellent client service skills, including interpersonal and communication skills Excellent organizational skills Proficiency in all Microsoft applications (Word, Outlook, Excel etc.). Preferred Skills: Extensive knowledge and familiarity of banking products and services Bilingual (fluent verbal and written English/Spanish) Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers. Duties will include, but are not limited to, the following: Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed) Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services Generate sales leads through community outreach activities and develop business partners, while building internal relationships Respond to customer inquiries and concerns to create positive solutions/outcomes Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities Ensure security measures are adhered to regarding opening and closing procedures Friendly, outgoing, assertive, confident, and enthusiastic personality Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations Required Skills: Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred. Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner. Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position. Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense. Availability to work weekends and/or extended hours as required. Proficient with all Microsoft applications (Word, Outlook, Excel etc.) Preferred Skills: Extensive knowledge and familiarity of banking products and services Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment. Physical Requirements: This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) Candidates must be available to work weekend hours.

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures; maintains communication between Banking Center and Regional Management; accountable for all activities and performance of Banking Center; and exemplifies and encourages Core Values by performing the following duties personally or through subordinate supervisors. Word Duties and Responsibilities include the following. Manages a single banking center with deposits between $25 and $75 million. Primary focus of role is on day-to-day operational execution and sales strategy within a small sales force. Occasional contribution to broader planning within area of expertise: 40% strategic, 40% tactical, and 20% transactional. Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center. Develops new outside business; oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center. Ensures quality levels of customer service. Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience. Oversees administration of all personnel issues. Ensures the protection of all bank assets through compliance with operational audit procedures. Formulates annual budget in conjunction with Regional Management; operates within established budget. Develops and manages banking center business plan. Responsible for consultative sales systems, product education, promotions, and merchandising. Focuses on sales activities both inside and outside of the bank. Maintains and develops relationships with existing small business customers. Refers to other lines of business within the bank (ex: insurance, investments, commercial). Provides leadership, coaching and mentoring to Banking Center staff. Evaluates staff members' work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance. Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity. Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations. Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth. May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions. Supervisory Responsibilities Manages one to two subordinate supervisors who supervise a total of one to ten employees in the Retail Staff. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one to ten non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required; three to ten years bank management experience; or equivalent combination of education and experience. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close/distance vision and ability to adjust focus. Work Environment The noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Word Compensation Details We believe in competitive compensation. The minimum average base pay for this position based on market is: $69,779.00 Word The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here). Word Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights

Fort Worth, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. **Responsibilities:** + Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs + Responds to customer inquiries and concerns, creating customized solutions + Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans + Identifies client needs for licensed sales functions, making referrals to Line of Business partners + Quotes rates, terms, and programs for banking solutions + Manages risk in every business, product, and service transaction leveraging available tools **Required Qualifications:** + **Fluent in Spanish and English required.** + Minimum 1 year of up-selling/ cross-selling experience. + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays + Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections + Comfortable receiving ongoing performance feedback and coaching + Comfortable with ongoing change and learning new technology/processes + Minimum of an intermediate level of proficiency with computers + Self-motivated with excellent organizational skills + Strong decision-making and problem-solving skills **Desired Qualifications:** + Experience in telephone sales + Experience working in a call center + Experience in the banking/financial industry **Skills:** + Attention to Detail + Client Solutions Advisory + Customer and Client Focus + Interpret Relevant Laws, Rules, and Regulations + Adaptability + Client Experience Branding + Customer Service Management + Issue Management + Problem Solving + Active Listening + Business Development + Consulting + Referral Identification + Research **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. Responsibilities: Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs Responds to customer inquiries and concerns, creating customized solutions Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans Identifies client needs for licensed sales functions, making referrals to Line of Business partners Quotes rates, terms, and programs for banking solutions Manages risk in every business, product, and service transaction leveraging available tools Required Qualifications: Fluent in Spanish and English required. Minimum 1 year of up-selling/ cross-selling experience. Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections Comfortable receiving ongoing performance feedback and coaching Comfortable with ongoing change and learning new technology/processes Minimum of an intermediate level of proficiency with computers Self-motivated with excellent organizational skills Strong decision-making and problem-solving skills Desired Qualifications: Experience in telephone sales Experience working in a call center Experience in the banking/financial industry Skills: Attention to Detail Client Solutions Advisory Customer and Client Focus Interpret Relevant Laws, Rules, and Regulations Adaptability Client Experience Branding Customer Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Schedule: Monday through Friday, 9:00AM to 5:00PM If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. Key Responsibilities Include Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. Involvement in the local market/community through civic organizations or community groups. Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. Regularly monitor the efficiencies of production standards. Ensure that regulatory compliance standards are met. Responsible for controlling operational and administrative expenses. Responsible for resolving all customer service problems. Responsible for representing the company in a professional manner at all civic and community affairs. Qualifications Include Bachelor's degree 5+ years of retail banking experience 1-2 years related experience or an equivalent combination of education and experience Experience with Microsoft Word, Excel, and Outlook As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Schedule:** Monday through Friday, 9:00AM to 5:00PM If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. **Key Responsibilities Include** + Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. + Involvement in the local market/community through civic organizations or community groups. + Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. + In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. + Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. + Regularly monitor the efficiencies of production standards. + Ensure that regulatory compliance standards are met. + Responsible for controlling operational and administrative expenses. + Responsible for resolving all customer service problems. + Responsible for representing the company in a professional manner at all civic and community affairs. **Qualifications Include** + Bachelor's degree + 5+ years of retail banking experience + 1-2 years related experience or an equivalent combination of education and experience + Experience with Microsoft Word, Excel, and Outlook + As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Schedule: Monday through Friday, 9:00AM to 5:00PM If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. Key Responsibilities Include Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. Involvement in the local market/community through civic organizations or community groups. Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. Regularly monitor the efficiencies of production standards. Ensure that regulatory compliance standards are met. Responsible for controlling operational and administrative expenses. Responsible for resolving all customer service problems. Responsible for representing the company in a professional manner at all civic and community affairs. Qualifications Include Bachelor's degree 5+ years of retail banking experience 1-2 years related experience or an equivalent combination of education and experience Experience with Microsoft Word, Excel, and Outlook As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. For Next Class: March 9, 2026 Start Date and Shifts: The recruiter will review the available start date and shifts with applicants during the process. Please note: this is NOT a remote nor work from home position. See what it's like: click the link or copy the site into your address bar: Virtual Banker - Client Experience Associate Position Overview: As a Client Service Banker, you will be the driving force behind delivering an exceptional experience to our clients. You'll work both independently and as part of a dynamic team to ensure our clients' banking needs are met with precision and efficiency. Each interaction is an opportunity to connect with our clients and internal business partners and strengthen the client's relationship with First Horizon Bank. Essential Duties and Responsibilities: Maintain a deep understanding of banking products and services to meet clients' needs. Listen to understand and deliver opportunities for our clients. Delivers exceptional professional experience consistently during each call. Serving clients with a one contact resolution focus. Have a “Let's Find a Way” mindset. Focus on deepening existing client relationships. Being adaptable to support the business need by being curious and asking the right questions while serving clients. Follow documented procedure as a self-sufficient tool/resource to effectively support clients. Exceptional communication, listening, and interpersonal skills. Education and/or Work Experience Requirements: High school diploma or equivalent required Minimum two years of customer service experience or equivalent combination of education, training, and experience Strong computer skills and ability to use multiple applications simultaneously Bilingual in English and Spanish is a plus Excellent verbal and written communication skills with emphasis on grammar and etiquette Process strong problem-solving skills, customer advocacy, attention to detail expertise, and a commitment to maintaining confidentiality. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone. Shifts: Shifts starting from 7:00 AM - 1:30 PM / Monday - Friday Saturday shifts are a requirement. Training Schedule: 8 weeks duration Week 1-3: Monday - Friday / 8:30 AM - 5:00 PM Week 4-7: Work assigned scheduled shift Week 8: Monday - Friday 8:30 AM - 5:00 PM Week 9: Work assigned scheduled shift About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Schedule:** Monday through Friday 9:00AM to 5:00PM If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. **Key Responsibilities Include** + Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. + Involvement in the local market/community through civic organizations or community groups. + Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. + In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. + Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. + Regularly monitor the efficiencies of production standards. + Ensure that regulatory compliance standards are met. + Responsible for controlling operational and administrative expenses. + Responsible for resolving all customer service problems. + Responsible for representing the company in a professional manner at all civic and community affairs. **Qualifications Include** + Bachelor's degree + 1-2 years related experience or an equivalent combination of education and experience + Experience with Microsoft Word, Excel, and Outlook + As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **NMLS Language** As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Schedule: Monday through Friday, 8:00AM to 5:00PM If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. Key Responsibilities Include Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. Involvement in the local market/community through civic organizations or community groups. Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. Regularly monitor the efficiencies of production standards. Ensure that regulatory compliance standards are met. Responsible for controlling operational and administrative expenses. Responsible for resolving all customer service problems. Responsible for representing the company in a professional manner at all civic and community affairs. Qualifications Include Bachelor's degree 5+ years of retail banking experience 1-2 years related experience or an equivalent combination of education and experience Experience with Microsoft Word, Excel, and Outlook As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Schedule: Monday through Friday, 9:00AM to 5:00PM This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic leadership Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively. Model and demonstrate First Horizon Bank (Firstpower) culture. Promote a positive work culture by increasing and supporting associate engagement. Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups. Sales and business development Implement and coach advice driven sales process. Provide one-on-one coaching, inspect, and recognize sales activities and behaviors. Establish and nurture relationships with key clients and partners to expand the client base. Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships. Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities. Client experience Deliver excellent client experiences consistently and promptly resolve client issues effectively. Team management Recruit, train, develop, and retain a high-performing Retail banking center team. Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support. Provide regular coaching, feedback, and performance evaluations to banking center team members. Foster a collaborative and inclusive work environment that promotes teamwork and professional growth. Compliance and risk management Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training. Implement effective risk management practices to minimize potential financial and operational risks. Operational efficiency Lead and manage operational excellence for the banking center. Monitor operational metrics and implement improvements as needed. Partner with Retail Operations team to address operational concerns. Responsible for controlling operational and administrative expenses. Other job-related duties and special duties as assigned SUPERVISORY RESPONSIBILITIES Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite, Salesforce CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required NMLS As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ************************ Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

If you're a natural leader and want to lead a team at a strong company with exceptional support, then you'll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success. Key Responsibilities Include Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals. Involvement in the local market/community through civic organizations or community groups. Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales. In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area. Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels. Regularly monitor the efficiencies of production standards. Ensure that regulatory compliance standards are met. Responsible for controlling operational and administrative expenses. Responsible for resolving all customer service problems. Responsible for representing the company in a professional manner at all civic and community affairs. Qualifications Include Bachelor's degree 5+ years of retail banking experience 1-2 years related experience or an equivalent combination of education and experience Experience with Microsoft Word, Excel, and Outlook As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Our company is a leading national healthcare REIT with over $20 billion of owned real estate concentrated on lab, outpatient medical, and entrance fee senior housing communities. An innovative company at the forefront of providing premium real estate to the dynamic healthcare industry, the firm is committed to delivering value to our shareholders, customers and employees.Position Responsibilities Primary focus on Outpatient Medical Assets Support Senior Housing and Lab assets as needed Technical expertise Provide technical support to the property management and building engineers Conduct property condition assessments on a regular schedule for portfolio properties and during due diligence as needed Review preventative maintenance performance to drive improvements and identify capital needs Provide project management oversight and act as owner's representative to ensure capital is deployed as effectively as possible Provide regular project updates Manage project execution inclusive of tenant improvement projects Attend key milestone meetings Drive key decisions and course corrections Project management and cost analysis Evaluate and identify opportunities to improve property value through reducing utility consumption or otherwise reducing operating expenses Responsible for the development and execution of portfolio capital strategy Ensure technical capability of portfolio increases through vendor partnerships and training Manage insurance claims on behalf of the owner Collaborate with facility operators to develop and execute remediation plans Coordinate with remediation contractors on key technical and operational decisions Liaise with insurance adjusters and representatives to ensure accurate documentation and alignment throughout the claims process Budgeting and Forecasting Participate in preparation of annual capital budgets, tracking of monthly capital spend, and monthly capital forecasting by coordinating and communicating closely with property management and leasing teams Responsible for tracking year-to-date progress of capital spend Communication Communicate with property management team and operators on an ongoing basis Oversee and provide guidance to operators and third-party providers Lead preparation and emergency response to all portfolio emergencies including natural disasters Provide support for emergency communications and tracking material incidents and status of owned properties during natural disasters. Collaborate with asset management and operating partners on portfolio strategy Collaborate with peers across multiple portfolios to identify best practices and opportunities for improvement across property types Other Responsibilities Lead portfolio sustainability plans and execution Involvement in special initiatives requiring presentations to key stakeholders Reviewing contracts and providing input for legal review Build relationships with key vendors POSITION REQUIREMENTS Bachelor's Degree in Mechanical, Electrical, Civil Engineering, Construction Management or Architectural preferred At least 4 years of work experience in mechanical engineering, building design, construction management, project management, architecture field or closely related facility management environment Experience in capital planning and cost estimating Superior verbal and written communication skills, strong interpersonal skills Staff management experience a plus Strong research skills and ability to source a solution/option quickly when presented with a challenge Adept at managing multiple priorities and tasks concurrently with limited oversight Advanced Excel skills and working knowledge of Microsoft Office Suite - Word, PowerPoint, and Outlook Strong analytical and problem-solving skills with the ability to work in a fast paced, high-volume environment Demonstrate excellent organizational skills and attention to detail Demonstrate an understanding of finance and real estate concepts Ability to solve problems and facilitate creative solutions Drive process improvement Ability to safely climb and descend vertical ladders, navigate difficult terrain and tight spaces such as attics, building rooftops, or crawl spaces if deemed safe and necessary, and walk 5-10 miles per day without issue Ability to work efficiently remotely and communicate effectively while traveling; ability to work well independently and in team/group environments Travel as necessary up to 30%