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Information Technology Manager jobs at Prosum - 2947 jobs

  • IT Systems Administrator (Japanese Bilingual)

    Prosum 4.4company rating

    Information technology manager job at Prosum

    Our semiconductor client is seeking a hybrid IT Systems Administer for a full time position. The role requires this individual to be fully bilingual Japanese. In addition, the position is hybrid, 3-4 days onsite in Santa Clara. The IT Systems Administrator plays a pivotal role in delivering secure, reliable, and high-performing IT services. This hands-on role blends end-user support, infrastructure administration, security operations, and site ownership, ensuring operational excellence across multiple IT domains. You will collaborate with cross-functional IT teams, act as the primary on-site IT owner, and drive continuous improvement using Information Technology Infrastructure Library (ITIL) and best-in-class tools. IT Service Delivery & Support Deliver efficient, high-quality IT services aligned with business needs and SLAs Maintain exceptional customer satisfaction through proactive support and clear communication Provide Smart Hands support: hardware installs, troubleshooting, testing, and maintenance Provide technical assistance to staff, troubleshoot issues, and train employees on IT and security best practices. Facilities Oversight Serve as the primary IT point of contact for the physical offices Assume full ownership of all site-specific IT operations, assets, and performance Coordinate with IT teams to ensure seamless site integration and uptime Cloud & Endpoint Administration Administer Office 365 suite (Exchange, Teams, SharePoint, OneDrive) Manage Microsoft Intune, Entra ID (Azure AD), Security Center, and Purview Deploy and manage Windows devices via Microsoft Autopilot Administer Jamf Pro for iOS fleet management, security, and compliance Support and optimize iOS and Windows environments for engineering productivity Security Operations & Incident Response Oversee cybersecurity measures including firewalls, intrusion detection, endpoint protection, and patch management. Monitor Security Operations Center (SOC) alerts using SIEM and Microsoft Defender Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document security events Administer and monitor access control systems, CCTV, alarm systems, and badge management. Protect sensitive IP, design data, and semiconductor R&D assets System & Infrastructure Administration Maintain servers, networks, storage, and critical applications Ensure high availability, performance, and disaster recovery readiness Support engineering tools, EDA software environments, and design workflows Enterprise Application Management Maintain secure internal websites and intranet platforms using modern web technologies Manage and maintain 3rd-party applications, ensuring stability, updates, and integration with core systems Manage enterprise applications with scalable architecture, multilingual UI support, and secure access controls IT Service Management (ITSM) & Governance Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk Apply ITIL v4 best practices to streamline service delivery and maturity Track KPIs, generate reports, and drive service improvement plans (SIPs) Documentation & Continuous Improvement Maintain comprehensive, up-to-date documentation of systems, configurations, and procedures Identify automation opportunities, process gaps, and efficiency gains Champion adoption of industry best practices and emerging technologies REQUIRED SKILLS AND QUALIFICATIONS Technical Skills Microsoft 365 Administration: Intune, Entra ID, Autopilot, Security Center, Purview Mobile Device Management (MDM): Jamf Pro administration support Operating Systems: Deep expertise in Windows 11 and iOS Security Tools: SIEM, EDR (Defender), incident response workflows Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web & Application Development: Proficiency in Pleasanter customization, REST APIs, and workflow automation Secure internal web development (HTML/CSS/JavaScript, .NET, or similar) 3rd-party application integration and lifecycle management Scalable, multilingual enterprise app architecture Scripting/Automation (preferred): PowerShell, Bash, Python, or JAMF API Certifications (preferred) Microsoft: MD-102, AZ-104 CompTIA: Security+ (SY0-701), CySA+ (CS0-003) Apple: Jamf Certified Admin or Jamf Certified Expert ITIL 4 Foundation Preferred Qualifications Experience supporting EDA tools (Cadence, Synopsys, Mentor) or semiconductor metrology workflows Familiarity with zero-trust security models and IP protection Background in regulated environments (SOX, NIST, ISO 27001) Experience with infrastructure as code (IaC) or configuration management Hands-on experience with Pleasanter Proven ability to deliver multilingual, user-friendly internal tools for global teams EDUCATION AND EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 3-5+ years in IT systems administration with a focus on end-user support, security, and cloud/endpoint management Hands-on experience in semiconductor, hardware design, or field service-heavy environments (preferred) Proven track record in site-level IT ownership and cross-team collaboration
    $105k-142k yearly est. 58d ago
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  • VP of Technical Services: AI-Driven Self-Service Hybrid

    Cerebras 4.2company rating

    Menlo Park, CA jobs

    A leading performance management software company is seeking a VP of Technical Services to lead customer education, professional services, and technical support. This hybrid role, based in Menlo Park, requires strong leadership and an innovative approach to transforming customer enablement. Candidates should have significant post-sales experience and a track record of driving strategic change. The position offers competitive benefits including comprehensive health coverage and flexible vacation days. #J-18808-Ljbffr
    $153k-217k yearly est. 6d ago
  • Vice President of Technical Services

    Cerebras 4.2company rating

    Menlo Park, CA jobs

    CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies like Netflix, Figma and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the Role CaptivateIQ is seeking a VP of Technical Services to unite and lead the Customer Education, Professional Services, and Technical Support teams under a singular strategy. This newly architected role, reporting to the SVP of Customer Experience, is central to our mission of building a truly self-service, AI-powered enterprise platform - and to revolutionizing how we deliver customer enablement, onboarding, and product guidance at scale. This is not an “operational tweak” role - you'll be responsible for transforming how we deliver technical services: reducing support dependency, accelerating time-to-value, and enabling customers to self-solve with confidence. Job Location The candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week) Austin, TX Menlo Park, CA Remote Raleigh, NC Nashville, TN Toronto, Canada Strategy & Innovation Responsibilities Innovation: Develop and champion a bold, “next-level” vision for Technical Services that accelerates CaptivateIQ's shift toward a fully self-service, product-led customer journey. Strategy: Craft and socialize a multi-year roadmap spanning Customer Education, Professional Services, and Technical Support, driving convergence toward digital-first, AI-powered experiences. Launch self-service experiences: customer portals, in-product guidance, AI-assisted support, and scalable implementation templates. Transformation of Customer Education, Support, and Professional Services Responsibilities Overhaul our education program to prioritize embedded, contextual product guidance over static content - replace traditional training models with just-in-time, in-app learning and personalized content delivery. Expand self-service capabilities to reduce 1:1 support volume - e.g., searchable knowledge bases, diagnostic tooling, and AI-assisted troubleshooting. Define the future of Professional Services by moving beyond standard implementation delivery to flexible, templatized, and AI-augmented frameworks. Continuously uplevel team members to be strategic and consultative customer partners, while automating and productizing lower-level transactional tasks. Operational Excellence & Customer Impact Responsibilities Regularly engage with customers, beyond escalation management, to form long-term relationships with key stakeholders, understand their perspectives, and serve as an internal voice of the customer. Surface recurring product gaps and usage friction through frontline insights and partner with Product & Eng to influence roadmap priorities. Establish, monitor, and continuously evolve KPIs aligned to digital adoption, reduced ticket volume, faster implementation times, improved NPS, and tangible customer value realization. Instill a culture of curiosity, ownership, and customer obsession across all Technical Services teams - foster the culture of experimentation and innovation. Requirements Prior director, senior director, or VP-level experience in post-sales functions (Professional Services, Customer Education, Technical Support, or analogous technical/strategy roles), Product leadership, or Strategy Roles within high-growth SaaS or product-led organizations. Demonstrated history of innovation, creative problem-solving, or executing transformational change, not just incremental improvement, within customer-facing teams or digital product functions Comfort with ambiguity and “blank sheet” problem solving; entrepreneurial drive; strong internal pitch/advocacy skills. Nice to Have Experience in digital transformation, product management, design thinking facilitation, or leading AI- or automation-forward initiatives. Skills & Behaviors Visionary leadership: able to articulate and drive a radical new model for customer enablement and serve as a north star for the team and company. Change orchestration: proven ability to transform teams and mindsets, a champion for experimentation, calculated risk-taking, and celebrating fast learning cycles. Customer-obsessed systems thinking: always grounding decisions in the realities of diverse customer personas and their end-to-end experience. Highly collaborative and influential: excels at working cross-functionally; inspires action across levels and disciplines. Data- and outcome-oriented: comfortable setting, monitoring, and iterating against ambitious goals. Benefits (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents Flexible vacation days and quarterly mental health days so you can recharge Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal) Annual stipends for professional development and caretaking (US-ONLY) 401k plan to participate in and save towards the future Newest Apple products to help you do your best work Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent Notice for Prospective Candidates Only emails ********************* should be trusted. We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following: Attempt to correspond with a candidate using a free web-based account, such as an email address that ends *************, @yahoo.com, @hotmail.com, etc. Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ. Ask candidates to make a payment in order to be considered for a position. Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc. Please note that we'll only ask for more sensitive personal information in connection with background checks after an offer is made. CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States #J-18808-Ljbffr
    $153k-217k yearly est. 6d ago
  • Global Talent Acquisition Leader - Expert Network Hiring

    Intuit Inc. 4.8company rating

    San Diego, CA jobs

    A leading financial technology company is seeking a Talent Acquisition Manager to lead hiring for the TurboTax Live Expert Network. This role involves strategizing high-volume, seasonal hiring of tax experts across various locations. Responsibilities include managing a global team, collaborating with leadership to meet talent needs, and utilizing data-driven insights. The position offers competitive compensation, including cash bonuses and equity rewards, with expected salaries ranging from $199,000 to $269,500 in the Bay Area. #J-18808-Ljbffr
    $199k-269.5k yearly 5d ago
  • Manager Manufacturing Systems Engineering 3

    Northrop Grumman Corp. (Au 4.7company rating

    San Diego, CA jobs

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a Manager Manufacturing Systems Engineering 3 This leadership role is located in Palmdale, CA but can be located in San Diego, CA or El Segundo, CA with travel expectations. The Manager Manufacturing Systems Engineering 3 will have the responsibility of providing organizational and technical leadership and direction across the Autonomous Collaborative Platform (ACP) portfolio. This position involves leading production approaches for intelligent manufacturing, flexible facilities, and low‑cost high‑rate manufacturing, which will include the following responsibilities: Key Responsibilities Drive the evolution of production facilities with integrated digital thread, artificial intelligence, automation, and flexible configurations. Lead evaluation and implementation of enabling production technologies, including but not limited to composites fabrication, assembly, automation, inspection, direct part manufacturing, LO technologies, as well as digital capabilities. Work with consultants, strategic partners, universities and technical consortiums to evaluate developing technologies/approaches for manufacturing air vehicles affordably and in high quantity. Provide guidance regarding design concepts, TRL/MRL maturity, and specification requirements to best utilize resources and develop affordable manufacturing solutions. Collaborate with all ACP teams to influence product definition and assembly strategy implementing Design for Manufacturing, or “designing what we build.” Includes pushing for additive manufacturing, unitized composites, other emerging lower cost processes. Solve technical challenges with creative solutions in fast‑paced, resource‑limited manufacturing environments. Develop and refine manufacturing strategies for low‑cost high‑rate production for air vehicles, with a critical focus on safety, efficiency, cost, and quality at scale. Understand and integrate novel tooling, fabrication, and assembly solutions for production. Champion modular, flexible tooling and lean, highly repeatable or adaptable production processes. Design production layouts/production factory to support flexible cell‑based or continuous flow manufacturing. Collaborate with other emerging programs to evaluate multiple ACP product line potentially mixed with other product lines. Create detailed ramp‑up plans including labor, equipment, facilities, and supplier readiness. Develop full understanding of capital investment requirements and timing. Develop manufacturing processes and digital strategies that provide detailed intuitive work instructions to mechanics in their work environment, reducing needs for training and ability to rapidly respond to production surge requirements. Develop hiring, staffing and training plan associated with the new techniques and integrate within operations functions and locations. Establish and lead a strategic vision for scalable, cost‑effective production aligned with business goals for rapid implementation. Develop comprehensive production solutions encompassing business development, digital thread, and data. Evaluate alternatives, create and execute roadmaps, and conduct gap analyses. Champion deployment and adoption of low‑cost high‑rate manufacturing across global production, engineering, and operations teams. Monitor industry trends, competitor advancements, and global manufacturing capabilities to build and maintain technological and cost advantage. We offer flexible work arrangements, 9/80 work schedule with every other Friday off, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. We are looking for self‑motivated, proactive, and goal‑oriented people to help us grow our services and become even better at what we do. Our leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: Upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: Holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: Operating as OneNG and removing barriers for our teams. We pioneer: Setting a vision that shapes the future and inspires others. Basic Qualifications Must have a Bachelor's Degree (STEM) AND 8 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production OR a Master's Degree (STEM) AND 6 years of related professional/military experience in aviation, systems engineering, aerospace or manufacturing/production. Minimum 6 years of experience leading the performance of tasks on schedule, at cost and achieving all requirements as either a project lead, integrated program team lead or manufacturing manager. Minimum 6 years of demonstrated success leading teams and/or organizations to achieve goals. Must have an active DoD Secret security clearance (US Citizenship required) as well as the ability to obtain and maintain Program Special Access. Ability to travel 20‑35% of the time. Preferred Qualifications Experience working with Integrated Product Teams (IPTs), cross‑functional stakeholders, and various customers such as Air Force and Navy. Prior experience operating in a dynamic environment of early development, low‑rate initial production and transition to high delivery rates. Prior experience working in low‑cost high‑rate manufacturing environments, whether automotive or aerospace, is highly desired. Proposal experience, and experience in other early phases of program lifecycle. Strong background in technology research portfolio management and demonstrated advancement of TRL / MRL and familiarity with DoD MRL Deskbook and Manufacturing Readiness Assessment (MRA) process. Excellent risk identification and mitigation skillsets in the development of aerospace technologies. Experience in “Design for Manufacturing” methodologies. Experience developing flexible factories and driving rapid technology implementation. Experience developing and deploying artificial intelligence tools for production environments. Experience developing and deploying digital thread/twin, or other data integration and prescriptive tools. Experience developing and deploying automation. Experience with composites unitization, bonded composite assemblies and determinant assembly techniques. Primary Level Salary Range $187,000.00 - $280,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. #J-18808-Ljbffr
    $187k-280.6k yearly 2d ago
  • Senior Manager Talent Acquisition - Expert Network Hiring

    Intuit Inc. 4.8company rating

    San Diego, CA jobs

    Intuit's Talent Acquisition team is made up of the best recruiters & sourcers in our industry, and we thrive in a dynamic fast-paced team environment. We are deeply focused on identifying, assessing, hiring, and mobilizing talent so that Intuit wins and our employees can do the best work of their lives. As members of the People & Places organization, we are stewards of Intuit's greatest strategic asset: our people. We are excited to bring on a Talent Acquisition Manager focused on hiring for the TurboTax Live Expert Network. In this highly impactful role, you will lead a large, global team of talented recruiters responsible for ensuring the Expert Network has the high-quality tax and financial experts it needs to provide world-class, on-demand support to our customers. You will steward the process of high-volume, seasonal hiring for thousands of experts annually in both virtual roles and retail locations across the country. Key hiring areas will include credentialed Tax Experts, CPAs, EAs and other specialized roles. You will be responsible for creating and executing the Talent Acquisition Strategy for this critical group. You will partner closely with the Expert Network leadership team to drive focus on understanding talent needs short and long term, filling key openings, and strategically driving our future-oriented talent pipelining efforts. Responsibilities Drive Strategic & Data-Driven Talent Acquisition Be the strategic advisor to business leaders, developing and executing diverse talent strategies that directly support Intuit's strategic direction, Bold 2030 Goals, and core values. Focus relentlessly on the customer problem in talent acquisition, leveraging data and experimentation to drive impactful outcomes. Generate and synthesize data-driven insights from multiple sources to influence decision-making, with the ability to diagnose the root cause of high-volume recruiting issues and build cases for change. Develop detailed plans to mitigate risks and address bottlenecks in the high-volume, global, and seasonal hiring funnel. Maximize the impact of talent acquisition through effective use of tools and technologies, building scalable and automated solutions. Embrace an AI-first mindset within the team. Lead and Develop a High-Performing Team Manage, lead, and develop a large, diverse team of recruiters, fostering a culture of shared ownership, inclusion, and continuous improvement. Accelerate team performance in identifying and recruiting a 'Builder' mindset, emphasizing recruiting expertise, business acumen, and innovative, scalable solutions. Champion a Culture of Excellence and Innovation: Cultivate an inclusive, high-trust environment that encourages constructive debate and calculated risk-taking. Continuously elevate the bar for talent through research-driven targeting and robust assessment methods. Cross-Functional Collaboration & Change Leadership Operate as One Integrated TA Team: Collaborate effectively with in-country & global peers to ensure seamless end-to-end talent delivery and contribute to the overall success of the Talent Acquisition organization. Embrace transparency and accountability for results. Translate Strategy into Action & Drive Change: Convert strategic vision into actionable, end-to-end change plans. Lead and energize cross-functional teams (e.g., Expert Ops, HR Partners, Finance) to execute these changes, remaining agile and resilient. Qualifications Proven experience leading and developing a high-performing talent acquisition team of at least 5-10 people in a fast-paced, high-growth commercial organization. Required: Demonstrated ability to be highly data-driven and detail-oriented, with a proven track record of diagnosing root-cause issues in complex hiring funnels and developing risk mitigation plans. Required: Significant experience managing high-volume, seasonal, or global hiring programs, particularly those supporting remote/virtual roles. Preferred: Strong track record of successfully managing talent acquisition for retail locations, field operations, or other distributed/on-the-ground networks, including handling the unique operational complexity of these environments. Experience partnering and influencing a senior executive team. Demonstrated ability to influence successfully and achieve goals by partnering across a matrix of peer TA leaders, business leaders, HR partners, HR Centers of Excellence, and external partners. Experience supporting go-to-market recruiting is required (sales, marketing, customer success/support, or similar field-based networks). Intuit Leadership Expectations This role is expected to embody the traits of an Intuit leader, specifically as a: Data Driven: Analyzes qualitative and quantitative data for informed decision-making and generates actionable insights that influence business outcomes. Change Leader: Builds partnerships, effectively communicates changes, and executes end-to-end to deliver integrated solutions while being agile. Business Accelerator: Understands and aligns with Intuit's strategic goals and adapts to external trends affecting the workplace and customers. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $199,000.00 - 269,500.00 Southern California $196,500.00 - 266,000.00 #J-18808-Ljbffr
    $199k-269.5k yearly 5d ago
  • Senior Manager, Smart Manufacturing Systems (Aerospace)

    Northrop Grumman Corp. (Au 4.7company rating

    San Diego, CA jobs

    A leading aerospace company located in California is seeking a Manager of Manufacturing Systems Engineering. This role involves leading production approaches and developing strategies for high-rate manufacturing. Ideal candidates will have significant experience in aerospace, systems engineering, and a strong leadership background. The position offers a competitive salary ranging from $187,000 to $280,600 annually. #J-18808-Ljbffr
    $187k-280.6k yearly 2d ago
  • Senior Design Systems Manager - Scale UX (Equity + Bonus)

    Etsy, Inc. 4.7company rating

    New York, NY jobs

    A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr
    $153k-207k yearly est. 3d ago
  • Senior Director, IT Service Product Marketing

    Salesforce, Inc. 4.8company rating

    San Francisco, CA jobs

    *To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryMarketing & CommunicationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.We are seeking an exceptionally talented and proven Senior Director of Product Marketing to lead the strategy, messaging, and go-to-market (GTM) execution for our rapidly growing portfolio of IT Service products. This role reports directly to the Chief Marketing Officer and is responsible for defining how we position our solutions against the competitive landscape, creating compelling value propositions, and enabling our global sales organization to win major deals in the Enterprise Service Management (ESM) and IT Service Management (ITSM) markets.The ideal candidate possesses deep domain expertise in the modern service delivery ecosystem and thrives on translating complex technical capabilities into clear, differentiated customer value. This is a high-visibility, high-impact role requiring both strategic foresight and flawless execution.## Responsibilities* ****Core Positioning & Messaging:**** Own the global narrative, product positioning, and key messaging for the IT Service product portfolio, ensuring differentiation against key industry players and resonance with CIOs, IT leaders, and practitioners.* ****Go-to-Market (GTM) Strategy:**** Design and execute world-class GTM strategies for new product launches, feature releases, and major updates, coordinating across product management, sales, demand generation, and enablement teams to drive pipeline contribution and Annual Contract Value (ACV) growth.* ****Team Management & Development:**** Directly lead, mentor, and develop a team of 5 product marketing managers. Foster a culture of excellence, accountability, and continuous learning within the team to maximize output and career growth.* ****Sales Enablement & Tools:**** Create high-impact sales tools, including pitch decks, demos, competitive battlecards, solution briefs, and training materials that equip the global sales force to confidently articulate product value and handle objections, ultimately improving sales win rates.* ****Market Leadership & Analyst Relations (AR):**** Serve as the primary PMM lead for major industry analyst engagements (e.g., Gartner Magic Quadrant, Forrester Wave) to influence market perception and secure favorable positioning. Own competitive intelligence, translating market insights into actionable strategies that inform product roadmap priorities.* ****Thought Leadership & Content:**** Drive the creation and delivery of foundational marketing content (website copy, analyst briefings, blogs, case studies, and presentations) that drives consideration and defines the category leadership narrative.* ****Cross-Functional Alignment:**** Act as the strategic link between Product Management, Sales Leadership, and Demand Generation to ensure alignment on roadmap priorities, sales goals, and campaign execution.* ****Demand Generation Support:**** Partner closely with the Demand Gen team to provide the core product and solution messaging required for campaigns, events, and vertical outreach.## ## ****Required Experience and Qualifications***** ****Domain Expertise (Critical):**** Minimum of 8+ years of increasing responsibility in Product Marketing, with at least 5 years specifically focused on Enterprise SaaS platforms for IT Service Management (ITSM), IT Operations Management (ITOM), or broader Enterprise Service Management (ESM).* ****Competitive Experience (Essential):**** Proven success in a high-growth, high-urgency competitive environment, demonstrating an ability to effectively position products against well-established market leaders.* ****GTM Mastery:**** Demonstrated track record of leading major product launches and successful GTM campaigns in a complex, global enterprise B2B environment.* ****Strategic & Analytical:**** Ability to translate market research, competitive analysis, and usage data into actionable strategic recommendations and compelling, data-backed messaging, with a clear focus on revenue impact.* ****Analyst Influence:**** Demonstrated ability to manage and execute major analyst engagements, securing favorable positioning in competitive reports (e.g., Magic Quadrants or Waves).* ****Communication & Influence:**** Exceptional written and verbal communication skills, with a proven ability to present complex topics simply and persuasively to executives, internal teams, and external customers.* ****Leadership & Team Management:**** Proven experience in successfully hiring, mentoring, and managing a team of product marketing professionals, preferably a team of 5 or more. Must demonstrate a high degree of accountability and a hands-on approach to execution.* ****Education:**** Bachelor's degree required; MBA or equivalent experience highly desirable.* ****Pivots and Pace:**** Must be flexible, resilient, and comfortable thriving in a fast-paced, rapidly evolving organizational structure.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.### ### ### ### At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $181,700 - #J-18808-Ljbffr
    $181.7k yearly 6d ago
  • Senior Manager, GTM Business Systems

    Braze 4.2company rating

    New York, NY jobs

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. Overview Braze is a leading customer engagement platform, powering relevant and memorable experiences between brands and their customers. We are seeking a Senior Manager, GTM Business Systems, to lead our go-to-market (GTM) business systems analysts team, and define the strategic roadmap for our GTM technology stack. This is a very critical and visible leadership role for an experienced and visionary professional who can combine a deep understanding of business processes and best practices, with a mastery of technology to drive operational excellence and accelerate company growth. You will be responsible for overseeing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting our Marketing, Demand Gen, Business Development, Sales, Account Management, Pricing & Packaging, Deal Desk, and Partnerships business functions. This role demands a leader who can not only manage a team of talented business systems analysts, but also serve as a strategic technology partner to executive leadership. What You'll Do Lead, mentor, grow and develop a high-performing team of Business Systems Analysts, fostering a culture of innovation, collaboration, and continuous improvement. Drive delivery excellence through iterative shipping with clear acceptance criteria, UAT protocols, and comprehensive documentation (discovery docs, BRDs, FRDs, SOPs) that enable effective system adoption. Develop, own, and execute the multi-year strategic roadmap for our GTM technology stack, ensuring it aligns with Braze's business goals and growth targets. Build and maintain strong relationships with executive stakeholders in Marketing, Demand Gen, Business Development, Sales, Account Management, Pricing & Packaging, Deal Desk, and Partnerships business functions. Understand their long term objectives, and translate into scalable and efficient technology strategy and roadmap, and communicate decisions, tradeoffs, and outcomes transparently. Collaborate closely with the GTM Ops and GTM Productivity teams to drive organizational efficiencies. Oversee the full lifecycle of major GTM systems initiatives, from initiation, vendor selection and implementation, to ongoing ownership, optimization and governance. Identify opportunities to leverage AI-driven solutions to enhance GTM processes, improve user experience, reduce manual work, and solve business pain points. Serve as the principal advisor on all GTM systems matters, guiding cross-functional projects and ensuring a cohesive and integrated technology ecosystem. Stay abreast of emerging GTM technologies and industry trends, evaluating their potential application to enhance Braze's GTM capabilities. Negotiate and manage vendor relationships for GTM technology solutions, optimizing value and service levels. Own and manage the GTM systems, and their budget and resources, making strategic decisions on technology investments and resource allocation. Build subject matter expertise within the team across all the GTM process areas. Drive Business Analysis and Architecture best practices within the team. Communicate complex technical strategies and project statuses to executive leadership, translating technical details into clear business value. Who You Are 15+ years of experience in Business Systems, with at least 5 years in a leadership or management role focused on GTM systems. Proven track record of successfully leading GTM technology strategy, and delivering large-scale technology initiatives, with a deep understanding of project management methodologies. Experience building and establishing new technical functions within existing organizations. Extensive expertise in Salesforce Sales Cloud, and Experience Cloud/ PRM, and experience with similar GTM tools, e.g. Gong, Outreach, People.ai, Clari, ZoomInfo, Fullcast, Crossbeam, DealHub, CPQ, etc. Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and build consensus among diverse stakeholders at all levels of the organization. Strategic, data-driven mindset with a hands-on approach. You are capable of both defining the vision and guiding the team through technical challenges. Strong business acumen and a deep understanding of the end-to-end GTM process, including: inquiry-to-lead, lead-to-opportunity, quote-to-cash, partnerships, and customer lifecycle. Demonstrated experience in implementing AI solutions to deliver business value in a GTM context. Strong understanding of data privacy regulations (e.g., GDPR, CCPA) as they relate to GTM data. Proven ability to manage complex projects with multiple dependencies and cross-functional teams. Familiarity with agile development methodologies for system enhancements and implementations. Experience managing a departmental budget and a solid understanding of financial principles related to technology investment. Experience in driving GTM technology strategy at a high-growth SaaS company. Bachelor's degree in Business, Information Technology, or a related field; MBA is a plus. Bonus Points If You Have Certifications in core GTM platforms, e.g. Salesforce Certified Administrator, Sales Cloud Consultant, etc. Experience with integrations and API management. Familiarity with data warehousing, business intelligence (BI), and reporting tools. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $164,700 - $183,000/year with an expected On Target Earnings (OTE) between $193,800 - $215,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
    $164.7k-183k yearly 8d ago
  • Technical Program Manager

    Worldlink Us 4.7company rating

    Mountain View, CA jobs

    TITLE: Technical Program Manager POSITION TYPE: Full Time (W2) ABOUT WorldLink: WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you. For more information about our craft, visit ************************* . WHO we're looking for: We are looking for a Technical Program Manager who will be responsible for managing Mobile and Web development programs consisting of multiple projects. You will develop program strategy, supporting business case and project plans. You will be responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements. Role and Responsibilities: Ensures integration of projects and adjusts project scope, timing, and budgets as necessary, based upon the needs of the business. Communicates with IT leadership and senior business leadership to communicate program strategy, direction and changes. Partners with senior leadership to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise. Maintains the efficiency of the project management process such as planning, scheduling, and budget and risk assessment. Identifies and mitigates potential risks. Manages teams of multiple project managers, project leaders and/or support staff. Monitors, measures and reports on project status to IT leadership and senior business leadership. Manage multiple simultaneous cross functional teams and projects across various sites & geographical locations to gather product requirements, define key tasks, track project deliverables, dependencies, and milestones throughout the complete project lifecycle. Create and maintain detailed project schedules and project management plans, taking into account all dependencies and constraints. Manage change in accordance with the change management plan to control scope, quality, schedule, cost, and contracts. Capture program status and data by ensuring the population of the program management information system in order to maintain accurate and current program information for the use of stakeholders. Provide recommendations to streamline or make existing processes more efficient. Required Experience and Education: 5-7 years' experience. Bachelors or Master's degree in Mathematics/Statistics/Business/Engineering. Experience with project lifecycles, scheduling, risk management, and conflict resolution techniques. Necessary Skills and Attributes: Self-motivated individual with the ability to thrive in a team-based or independent environment. Detail-oriented with strong organization skills. Ability to work in a fast-paced environment. Limited supervision and the exercise of discretion. Risk and Issue Management skills. Physical Demands: The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel. WHAT we'll bring: During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include: Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k) WHAT you should know: Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us. This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
    $109k-172k yearly est. 5d ago
  • Director, Channel CTO Americas

    Veeam 4.1company rating

    San Francisco, CA jobs

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us. About the Role The Director, Channel CTO is the senior technical leader for channel and alliance strategy, guiding the technical direction behind joint solutions and partner-led revenue motions. Operating across architecture, product strategy, and field execution, this role ensures partner offerings align to a unified platform vision focused on data protection, resilience, security, and AI readiness. The position carries high autonomy and direct influence on pipeline, deal quality, and revenue outcomes What You'll Do Ecosystem & Alliance Technical Strategy Participate in defining, publishing, and governing a Channel and Alliance Reference Architecture aligned to platform strategy, alliance GTM motions, and priority industry use cases. Work at senior executive and architectural levels within Key Enterprise Alliances to influence joint GTM offerings spanning data protection, cyber resilience, and data curation required for AI and advanced analytics. Partner closely with Product Management and Product Strategy to ensure alliance architectures and GTM offerings align with roadmap direction, platform investments, and long-term strategy. Ensure alliance solutions reinforce a coherent platform direction rather than fragmenting customer adoption. Executive-Level Partner, Customer & Internal Engagement Serve as a trusted technical peer to senior leaders within alliance partners and key enterprise customers. Lead executive-level technical discussions that connect architectural decisions to risk management, resilience, compliance, AI readiness, and business outcomes. Act as a senior internal connector across Sales, Product, Engineering, Systems Engineering, and Alliances, ensuring alignment between market demand, product direction, and field execution. Represent the company in joint roadmap discussions, executive reviews, analyst briefings, and industry forums alongside partners. Alliance Solution Development, GTM Execution & Revenue Impact Work with partners and internal teams to develop and refine joint solutions that are practical, repeatable, and aligned to customer buying motions. Translate partner capabilities into clear solution definitions, including architecture guidance, use cases, and field positioning. Support the creation of enablement assets such as reference architectures, demonstrations, PoVs, and field guidance. Own measurable GTM impact, including influence on pipeline, deal velocity, attach rates, and revenue quality across partner-led opportunities. Partner with Sales leadership to prioritize investments and technical focus areas that directly support revenue goals. Technical Standards, Enablement & Governance Define technical standards, architectural patterns, and quality expectations for partners and alliances. Work closely within the Systems Engineering, Product, and Alliance teams to maintain consistent technical messaging and execution across direct, channel, and alliance motions. Support ongoing partner capability development in areas such as security-by-design, ransomware recovery, data governance, and AI-ready architectures. Balance architectural rigor with practical GTM execution and sales velocity. Forward-Looking Innovation, Risk & Market Leadership Identify emerging partner and alliance opportunities related to AI governance, cyber recovery, data intelligence, and platform convergence. Guide partners and internal teams on architectural readiness for evolving risks, including regulatory change and AI-driven threat models. Provide ecosystem and customer insight to influence Product Management and Product Strategy decisions. Anticipate market shifts and ensure alliance strategies remain relevant as customer expectations and buying patterns evolve. Data Resilience, AI & DSPM Context At this level, the Channel CTO is expected to demonstrate strong command of data resilience strategy and solid AI literacy as it applies to enterprise ecosystems and GTM execution. This includes understanding: How DSPM (Data Security Posture Management) supports data discovery, classification, and risk visibility across alliance-integrated environments. The relationship between data protection, data curation, governance, and AI model integrity. Why trusted, resilient, and well-governed data is foundational to responsible AI adoption, regulatory compliance, and long-term revenue confidence. While not a hands-on role, this position requires the ability to guide architectural decisions, challenge assumptions, and align product and GTM strategy at senior levels. What You'll Bring 15+ years of experience in enterprise architecture, systems engineering, platform strategy, or ecosystem-focused technical leadership. Demonstrated success influencing outcomes across highly matrixed organizations, including Sales, Product Management, Product Strategy, Channel, and Key Enterprise Alliances. Proven experience shaping joint GTM offerings and owning revenue impact in partnership with sales leadership. Strong background in data platforms, security, resilience architectures, and cloud-native ecosystems. Executive-level communication skills with experience engaging C-level partner and customer stakeholders. Ability to operate effectively in ambiguous environments where architectural and GTM decisions carry long-term impact. Willingness to travel 50-70%, as required. What you'll get Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares. Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents. Medical, dental, and vision coverage starting on your first day. Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program. 401(k) retirement plan with company matching contributions. Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time. AirVet: 24/7 virtual veterinary care at no cost. Legal services, identity protection, and supplemental health insurance options. Tax-advantaged spending accounts for healthcare, dependent care, and commuting. Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning. Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, New York City Boroughs $302,900 - $562,600 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $277,700 - $515,800 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $252,500 - $468,800 USD Zone 4: All other US locations $219,600 - $407,900 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. #J-18808-Ljbffr
    $179k-274k yearly est. 3d ago
  • Channel CTO & Alliances Strategy Leader

    Veeam 4.1company rating

    San Francisco, CA jobs

    A leading data resilience company is seeking a Director, Channel CTO to lead technical strategies for alliance and channel partnerships, guiding the direction of solutions for data protection and resilience. Ideal candidates will have over 15 years in technical leadership with a background in enterprise architecture and cloud-native ecosystems. The role entails engaging with senior leaders and driving measurable impact on revenue outcomes. This position comes with comprehensive benefits and requires travel of 50-70%. #J-18808-Ljbffr
    $179k-274k yearly est. 3d ago
  • Director, AI Ecosystem & Integrations

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    A tech solutions provider based in Sunnyvale, California, is seeking a Director of Ecosystem Engineering to lead the strategy and execution of their knowledge platform's integrations. This role involves overseeing API and integration strategy, managing engineering teams, and ensuring connectivity across enterprise systems. Candidates should have a minimum of 10 years in software engineering, with 5 years in leadership focused on integrations and APIs. Competitive pay and stock options are part of the compensation package. #J-18808-Ljbffr
    $150k-207k yearly est. 6d ago
  • Senior Consultant -M&A IT Applications - Energy & Utility - Business Consulting

    Infosys Limited 4.4company rating

    San Francisco, CA jobs

    Senior Consultant - M&A IT Applications Energy & Utility - Infosys Consulting Atlanta, GA, Basking Ridge, NJ, Boston, MA, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, San Francisco, CA, Seattle, WA Infosys Consulting's Tech Transformation Advisory Practice is seeking a Senior Consultant specializing in IT Application for Energy and Utility. Position Overview As a Senior Consultant specializing in IT Applications for Energy and Utility, you will support complex projects that involve analyzing, designing, and implementing separation and integration of IT applications that include ERP and non-ERP applications which can be COTS or custom. You will work closely with clients and senior leadership to ensure the successful delivery of IT infrastructure solutions. Strategic IT Support Support IT application projects, ensuring alignment with the overall business strategy and IT roadmap. Assist in developing and presenting strategic roadmaps for IT applications for a workstream including transformation, focusing on standardization, efficiency, and cost savings. Collaborate with IT and Business leads ensuring proper program governance, and business process design. Stay abreast of emerging technologies and trends in IT applications for a functional area and lead their adoption where appropriate. Functional Track Management Support front-office and back-office application solutions. Assist in the analysis, design, and implementation of scalable and resilient IT application solution, involving COTS or custom applications for at least one functional area. Support Day 1 and TSA exit planning for a functional area. Support projects for separation and integration of applications. Support effort for standardization of business processes and applications. Assist in creating solutions for business requirements including extension of functionality in existing ERP and non-ERP applications and selection of new best of breed COTS packages. Run the project according to plan and highlight the risks and issues proactively. Work on creating mitigation plans. Identify project dependencies to ensure critical path is managed closely. Support testing cycles (SIT and UAT) for each project. Assist in cutover activities for separation/ integration projects. Support data migration strategy and execution activities. Assist in integration development and testing for a functional area. Client and Stakeholder Engagement Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions. Present project updates, findings, and recommendations to client executives and stakeholders in a clear and concise manner. Act as a person running the project activities, work with stakeholders through IT transformation processes. Team Collaboration and Development Collaborate with project teams, ensuring clear communication, effective collaboration, and timely delivery of milestones. Mentor junior team members, fostering a culture of continuous learning and professional growth. Project / Program Management Support project planning, budgeting, and resource allocation to ensure project goals and timelines are met. Implement and monitor key performance indicators (KPIs) to track project success, including uptime, incident resolution time, and cost savings. Thought Leadership & Practice Development Contribute to the development of joint offerings with other service lines. Share insights through blogs, white papers, and other thought leadership. Assist in developing and refining Infosys methodologies and approaches to client delivery. Help develop IT infrastructure tools and processes. Participate in recruiting and retaining top-quality consultants. Business Development and Sales To support application business development and sales activities, including proposal development and solution presentations. Assist in developing execution plans, cost estimates, and risk assessments. Identify and support new business opportunities and client relationships. Conduct market and client research business growth strategies. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum of 5 years in IT infrastructure, with exposure to IT operations and security. Proven experience supporting complex IT projects. Consulting or client-facing experience preferred. M&A experience is beneficial but not required. Good understanding of one or more functional areas (finance, commercial, supply chain and logistics, supply chain planning, manufacturing, engineering, procurement, HR). ERP or major business application implementation experience would be beneficial though not required. Application selection and implementation experience Application implementation and rollout experience or M&A application separation/ integration experience will be beneficial. Strong strategic thinking and problem-solving abilities. Effective communication and presentation skills. Proven ability to collaborate with and support project teams. Ability to travel up to 75%. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Strong problem-solving skills and the ability to work independently. Good program/project management skills, including interviewing clients, process mapping, project planning, and stakeholder communication. Good presentation skills and experience supporting successful project proposals. Relevant certifications such as PMP, application specific certifications (SAP/ Oracle/ SFDC etc.) are desirable but not required. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants: Ability to design and implement end-to-end solutions at scale, A flat organization structure with direct access to our senior-most leaders, An entrepreneurial environment full of bright, highly motivated consultants, Opportunities for motivated consultants to impact local communities, The ability to design your career and drive your professional learning and development, A truly global culture. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr
    $113k-143k yearly est. 3d ago
  • Technical Program Manager (Enterprise Systems / Infrastructure)

    Bayone Solutions 4.5company rating

    Palo Alto, CA jobs

    Title: Technical Program Manager - Enterprise Systems, Infrastructure, & IT Operations Duration: 6+ months (High possible extension or conversion) Pay rate: $60 - $65/hr on W2 of service We are seeking a detail-oriented and proactive individual to join our Enterprise Systems, Infrastructure, & IT Operations team as a Contingent Worker. The primary responsibility of this role is to lead and support a broad range of initiatives across enterprise systems, infrastructure, and IT operations, enhancing PMO governance, standards, and operating frameworks. The ideal candidate will work closely with senior leaders and cross-functional teams to deliver IT programs and advance IT maturity. Roles and Responsibilities: Lead end-to-end delivery of IT programs spanning enterprise systems, infrastructure, and operational initiatives. Develop project plans, timelines, and roadmaps aligned to business and technical priorities. Identify dependencies, risks, and constraints, and communicate mitigation plans. Manage budgets, resources, and vendor deliverables as needed. Collaborate with enterprise systems teams (ERP, finance, HRIS, supply chain, CRM), infrastructure, and IT operations. Facilitate alignment between business stakeholders, technical leads, and executive sponsors. Contribute to PMO governance frameworks and standardized processes. Establish consistent project intake, prioritization, and portfolio management practices. Mentor team members and champion continuous improvement. Provide clear status reports and executive-level presentations summarizing progress and risks. Ensure documentation, meeting notes, and project materials are complete and up to date. Partner with business teams on change management, go-live readiness, and post-launch stabilization. Required Qualifications Strong experience managing complex technical programs in an IT organization. Background delivering projects in at least two of the following areas: Enterprise systems (ERP, HR, CRM, finance, supply chain, etc.) Infrastructure (network, data center, servers, storage, cloud). IT operations (service management, automation, monitoring, support). Demonstrated ability to work with both technical and business stakeholders. Experience managing vendors, partners, and cross-functional workstreams. Excellent communication skills, including the ability to translate technical concepts for non-technical audiences. Strong problem-solving skills and ability to drive clarity in ambiguous situations. Ability to manage multiple concurrent initiatives with competing priorities. Experience with setting up and managing projects in Jira and Confluence. Familiarity with frameworks such as Agile, Waterfall, ITIL, and hybrid models. Ability to create and maintain effective project documents, dashboards, and reports. Preferred Qualifications Experience contributing to or establishing PMO governance and standards. Experience with enterprise portfolio management tools. Comfort working in environments undergoing transformation or modernization. Certifications such as PMP, PgMP, CSM, ITIL Foundation, or SAFe credentials. Experience with cloud platforms and modern enterprise SaaS ecosystems. Background with integrations, data flows, and cross-system dependencies. Core Competencies Leadership and influence across diverse technical teams Strong organizational and time-management abilities Clear and effective communication across all levels of the organization Analytical thinking and structured problem solving Adaptability to changing business needs and priorities Technical curiosity and eagerness to learn new domains High accountability and ownership of outcomes BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.
    $60-65 hourly 3d ago
  • Technical Program Manager, Hardware

    Loft Orbital, Inc. 4.0company rating

    San Francisco, CA jobs

    Wanna join the adventure? Loft Orbital's mission is to simplify access to space, streamlining the process to develop and deploy mission tasking to our space infrastructure. Join our team as a Technical Program Manager in our hardware org, working across our product engineering org here at Loft. In this role, you'll contribute directly by supporting our team in their planning and execution, focusing on delivering high-quality solutions on time. Help "pave the road" by developing lightweight and intuitive processes that can further drive team efficiencies. You will work closely with our TPM group across Loft to help guide how teams work effectively and efficiently together. Your ideas will help shape how we grow and operate, and this is your chance to make a real impact with a team that's redefining space operations. If you're excited about driving change and contributing to groundbreaking projects, we want you on our team! About this Role: Lead cross-functional hardware teams across program and mission development, attending key meetings and activities. Monitor progress and communicate changes in priorities, schedules, risks, and dependencies. Project Planning and Scheduling Develop and manage project timelines, including milestones and deliverables, for hardware development projects. Coordinate technical requirements, resources, and scheduling across engineering, testing, and production teams to ensure smooth project flow. Cross-Functional Collaboration Facilitate communication and collaboration across engineering disciplines, including Ground systems, software teams, systems engineering, and suppliers. Act as the point of contact between engineering teams and other departments, such as product management, operations, and business development. Risk Management and Mitigation Identify technical and project risks, including those (related to signal integrity, RF interference, and space environment constraints). Develop mitigation strategies and communicate potential risks to stakeholders. Budget and Resource Management Work with finance and engineering leads to develop budgets that align with project scope and requirements. Ensure the availability of technical resources, including specialized equipment, testing tools, and team support, while staying within budget constraints. Support team leads in creating standards, best practices, and streamlined processes for feature development and delivery. Contribute to product roadmaps and engage in long-term planning. Must Haves: Proven ability to manage multiple projects, prioritize tasks, and meet deadlines. 5+ years end-to-end, product development-focused engineering experience on space applications Proficient in Agile methodologies (Scrum, Kanban, Lean) and SDLC standards. Excellent written and verbal communication skills, with proficiency in data visualization. Strong interpersonal skills; capable of influencing others without formal authority. Nice to Haves: Proficient with Jira Global Configuration or familiar with the Atlassian product suite (Jira, Confluence, Jira Service Management). Experience in Product Management. Previous experience working with an international team across time zones. Some of Our Awesome Benefits: 100% company-paid medical, dental, and vision insurance option for employees and dependents Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance Flexible Time Off policy for vacation and sick leave, and 12 paid holidays 401(k) plan and equity options Daily catered lunches and snacks International exposure to our team in France Fully paid parental leave; 14 weeks for primary caregiver and 10 weeks for secondary caregiver Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support Off-sites and many social events and celebrations Relocation assistance when applicable $130,000 - $170,000 a year State law requires us to tell you the base compensation range for this role, which is $130,000- $17-,000 per year in Colorado. This is determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we evaluate individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. * Research shows that while men apply to jobs where they meet an average of 60% of the criteria, women and other underrepresented people tend to only apply when they meet 100% of the qualifications. At Loft, we value respectful debate and people who aren't afraid to challenge assumptions. We strongly encourage you to apply, even if you don't check all the boxes. Who We Are Loft: Space Made Simple. Founded in 2017, Loft provides governments, companies, and research institutions with a fast, reliable, and flexible way to deploy missions in orbit. We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth observation, IoT connectivity, in-orbit demonstrations, national security missions, and more. Leveraging our existing space infrastructure and an extensive inventory of satellite buses, Loft is reducing years-long integration and launch timelines to months. With more than 25 missions flown, Loft's flight heritage and proven technologies enable customers to focus on their mission objectives. At Loft, you'll be given the autonomy and ownership to solve significant challenges, but with a close-knit and supportive team at your back. We believe that diversity and community are the foundation of an open culture. We are committed to hiring the best people regardless of background and make their time at Loft the most fulfilling period of their career. We value kind, supportive and team-oriented collaborators. It is also crucial for us that you are a problem solver and a great communicator. As our team is international, you will need strong English skills to better collaborate, easily communicate complex ideas and convey important messages. With 4 satellites on-orbit and a wave of exciting missions launching soon, we are scaling up quickly across our offices in San Francisco, CA | Golden, CO | and Toulouse, France. As an international company your resume will be reviewed by people across our offices so please attach a copy in English. #J-18808-Ljbffr
    $117k-182k yearly est. 3d ago
  • Enterprise IT Solutions Consultant

    Oomnitza, Inc. 3.7company rating

    San Francisco, CA jobs

    A technology management company based in San Francisco is seeking a Technical Consultant to deliver customer solutions and enhance satisfaction. Ideal candidates will have 1-3 years of implementation consulting experience and strong communication skills. The role involves creating deliverables, managing multiple projects, and articulating product value. A competitive salary range of $105-135k is offered, along with opportunities for career growth in a fast-growing venture-backed business. #J-18808-Ljbffr
    $105k-135k yearly 4d ago
  • Technical Program Manager, Hardware

    Eight Sleep 4.1company rating

    San Francisco, CA jobs

    Join the Sleep Fitness Movement At Eight Sleep, we're on a mission to fuel human potential through optimal sleep. As the world's first sleep fitness company, we're redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company\'s Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME\'s “Best Inventions of the Year.” We operate like a high-performance team: fast, focused, and motivated by impact. We don't just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger. Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn't passive - it's a powerful tool for living better. If you're tired of the ordinary and driven to build at the edge of what's possible, this is your moment. Join us and lead the movement that's transforming how the world sleeps and what we're all capable of when we wake up. High Standards. No Apologies. We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset as the world's top performers: focused, relentless, and always pushing to be in the top 1% of our craft. Think Kobe Bryant's mamba mentality, applied to bold ideas, next-gen tech, and flawless execution. This isn't a 9-to-5. Our team is deeply committed, often putting in 60+ hours a week -not because we're told to, but because we're invested. We're here to build fast, push limits, and deliver without compromise. If you thrive under pressure and want to do the most meaningful work of your career, you'll feel right at home. If you're looking for something easier -this isn't it. The Role We are looking for a passionate Hardware Technical Program Manager who will help lead the development of amazing new and innovative products. This role is based out of our San Francisco Office 5 days/week What You\'ll Help Build Lead execution of hardware product development programs from concept to mass production Build alignment with senior leaders to establish a clear set of program objectives and design program execution strategies that finds the perfect balance between schedule and risk Narrigate the project team through project execution to ensure the right people are working on the right things at the right time Communicate across the various engineering disciplines within the project and across the business to ensure alignment across risks, challenges and results. Be a champion for best practices/processes that are impactful for scaling the way we develop products Be a champion for releasing the best possible product so our customers can have the best possible experience. What You\'ll Need to Succeed Bachelor of Engineering Preferred Masters of Engineering 3 years+ in a program management role Track record of launching successful products Strong communication skills across various engineering disciplines Willingness and ability to travel to China as needed Why join Eight Sleep? Innovation in a culture of excellence Join us in a workplace where innovation isn't just encouraged - it's a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you'll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company's trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you - perfectly aligning your achievements with the broader triumphs of the company. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you'll get your own Pod, along with*: Lunch in the SF office 5 days a week Full access to health, vision, and dental insurance for you and your dependents Supplemental life insurance Flexible PTO Commuter benefits to ease your daily commute Paid parental leave *List of benefits may vary depending on your location At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr
    $148k-199k yearly est. 2d ago
  • Director of IT Applications

    Prosum 4.4company rating

    Information technology manager job at Prosum

    Salary Range: $130k to $150k As the Director of IT Applications, you will be responsible for working with business users, working with MSPs, supporting the legacy systems and ensuring the business requirements are scoped into the new implementation. This role will work with leadership team and ensure that our systems are scalable, well-integrated, and aligned with business needs. The ideal candidate combines a strong technical product manager background with a track record of delivering business value through technology. They bring deep expertise in business processes and systems, and have participated in implementations and integrations in complex environments. The role will report to CEO. Responsibilities: Understand business process end to end and ensure support of existing Legacy systems like BASIS, AMCS, Great Plains, VERTEX, Samsara. Work with the MSP to provide support and bug fix the applications. Manage the development team in understanding the business requirements and build key reports. Be the go between person between Management and the developers. Ensure version control, upgrades and patching of the application and work with the IT team to implement the patches. Develop and execute the long-term Technology roadmap in partnership with Business teams, ensuring alignment with business priorities. Participate in implementations, administration, integrations, and optimizations for Oracle systems (ERP, Procurement, Order Management, CPQ, Field Services). Establish best practices for system governance, security, and compliance, working closely with stakeholders and executives. Collaborate with business teams to understand pain points and drive continuous improvements. Evaluate and manage outsourced Application Managed Services (AMS) partnerships, ensuring cost-effectiveness and service quality. Act as the technical advisor and subject matter expert for Application systems, providing guidance on emerging technologies. Support change management efforts to drive system adoption and process standardization. Required Qualifications: Bachelor's degree in computer science, Information Systems, with experience blending finance domain knowledge with technology delivery. 8 or more years of experience as a people manager leading teams in an Product Manager role or similar. Strong knowledge of process flows, data flows, and system security best practices. Experience managing AMS (Application Managed Services) providers and external consulting engagements. Experience driving change in fast-paced environments and communicating with technical and non-technical audiences. Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models. Desired Qualifications: Understand Process flow and be a liaison between business and application developers. Knowledge of SQL and understanding of underlying table structure to extract data. Ability to create Process flow diagrams and create business requirement documents. Experience with agile principles, software development and testing methodologies (waterfall, Scrum, rapid prototyping, DevOps etc.) Experience with integration platforms (Workato, MuleSoft, Dell Boomi, etc.) Knowledge of applications like BASIS, AMCS, RTA, Great Plains is a plus.
    $130k-150k yearly 60d+ ago

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