Life Insurance Customer Experience Manager
Protective Job In Birmingham, AL
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The Customer Experience Manager is responsible for directly leading and managing a team of 15-25 Customer Service Specialists. The Customer Service Team supports contacts from Protective Life customers or individuals that have a defined relationship to a customer.
The front-line employees on this team are responsible for courteous, accurate, and responsive contact resolution along with enhancing the universal customer experience based on trends identified across multiple customer interactions.
The Customer Experience Manager creates the environment and structure that motivates their team to make intentional decisions that consider long-term impact and contribute to achieving department goals. Additionally, the Manager is expected to support the growth and success of all Customer Service team members, front-line employees, and leaders, regardless of reporting structure.
Key ResponsibilitiesTeam Leadership: Directly lead and manage a team of 15-25 Customer Service Specialists. Create an environment and structure that motivates the team to make intentional decisions considering long-term impact and contribute to achieving department goals.Goal Evaluation: Evaluate team goals for relevance and accuracy. Create or adopt mechanisms to identify opportunities to improve the customer experience and eliminate process waste. Conduct effective root cause analysis of gaps and execute action plans to achieve established goals related to quality, culture, and cost.Performance Management: Leverage reporting to understand individual team member performance related to production and quality metrics. Exhibit genuine curiosity to identify the intent and motivation behind actions. Recognize, reward, coach, and manage the performance of team members appropriately. Demonstrate capacity to navigate difficult conversations.Cross-Department Coordination: Effectively coordinate with other departments and promote community learning. Assume complete ownership of the customer and employee experience until a more appropriate resource is available to lead. Address problems when identified and focus on solutions rather than placing blame.Operational Support: Serve as the customer service business owner in support of operationalization of changes in process, technology, and people. Routinely support ideation through implementation of key business initiatives that achieve increased customer and business value through forward development of our organization and our service delivery.
Core Competencies:Create and support a positive, inclusive, and customer-focused team environment.Effectively lead, mentor, and develop a high-performing team.Build and maintain relationships with varying temperaments and personalities at all levels.Set challenging but realistic performance expectations and take responsibility for the actions and results of the department.Use independent judgment and/or resourcefulness to make effective decisions.Navigate ambiguity in a fast-paced environment.
Skills:Strong verbal and written communication.Quantitative and qualitative analytical skills.Proactive in leveraging data to develop action plans.Solution-oriented and optimistic.Seeks understanding, challenges appropriately, and commits to supporting the final decision.
Education/ExperienceMinimum requirement: High School Diploma or equivalent.Requires 2+ years of Life Insurance Operations experience OR3-5 years of Operations Management experience OR Bachelor's degree in Business Administration or relevant field
$60,000 - $74,000 a year
Protective's targeted salary range for this position is $60,000 to $74,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
#ind123 #LI-EH1
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Document Management Processor- Mail Center Operations
Protective Job In Birmingham, AL
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, delivery requirements, checks for initial premium, new applications, and other mail items as assigned. This role will utilize multiple systems for research to accurately identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient in working with multiple processing functions and strict service level agreements (SLA). This is an in-person opportunity in our Birmingham, AL office.Key Responsibilities:
Process department faxes, emails, express mail, and other mail items.
Enter large amounts of data accurately and efficiently.
Use multiple systems to research and route mail accurately.
Adapt to new and changing situations.
Work with multiple processing functions and adhere to strict service level agreements (SLAs).
Skills and Abilities Required:
Adapt to technology changes in daily processing tools.
Strong data entry skills.
Work under pressure and meet strict service level standards.
Multitask effectively.
Strong analytical and problem-solving skills.
Learn new processes and procedures quickly.
Maintain a professional demeanor under stressful conditions.
Lift up to 30 pounds.
Knowledge, Experience, Education, and Training:
Demonstrated computer and keyboard skills (35-50 wpm with accuracy).
Fundamental knowledge of Microsoft Excel and Word.
Experience with electronically received documents and attachments.
Experience with administrative processing systems.
1-2 years of office experience with customer interaction.
Strong written and oral communication skills.
Attention to detail with various policy number configurations.
Systems Utilized:
Microsoft Office
Application Extender (AX)
Policy Tracker One (PTO)
Captiva
Kofax
MAX
Warranty Admin
$41,600 - $43,000 an hour
Protective's targeted salary range for this position is $41,600-43,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits: We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (
e.g.
, paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion: At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Sales Representative - Payments
Remote or Oklahoma City, OK Job
Summary of This Role
As a Sales Representative, you'll be part of a sales team that's revolutionizing the way businesses operate. Using a consultative approach, you'll identify, build relationships, and sign up new businesses in your local area. By understanding their unique needs, you'll develop a customized solution that helps their business thrive.
And the best part? Compensation for this role is based on performance, which means you'll enjoy aggressive commissions, residuals, and portfolio ownership as you meet and exceed your targets. We offer various peer and company recognition programs, as well as 401(k) matching, medical, dental, and vision coverage, and even mental health benefits.
Join us in our mission to help entrepreneurs take control and get back to what they love. Let's make every day work better together!
What Part Will You Play?
Orchestrate the entire sales cycle, from the first phone call to the final high-five (bonus points if you're good at generating your own leads).
Perform demos that are so compelling prospects will feel like they're on the red carpet at the Oscars.
This is a work-from-home field sales opportunity, so you'll need to live locally.
Collaborate with teams across the company to ensure that sales promises become sales realities.
Wield Atlas, our sales tool, like a ninja master to manage all sales activities.
Understand the competition like the back of your hand and figure out how to make Heartland shine like a disco ball.
Minimum Qualifications
18 years of age or older
This position requires regular driving to visit client sites, therefore a valid drivers license is necessary
In accordance with state law, a background check will be conducted after a conditional offer of employment
Completion of mandatory drug screening on or near 60th day of employment
Live in area relative to job posting location
Ability to be in the field, a minimum of 75% of the time
Compensation - Benefits
It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy.
We're not messing around with our commission compensation. A first-year professional may expect an average of $90,000 - $105,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity. Cha-ching!
Benefits
Heartland, A Global Payments Company offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Diversity and EEO Statements
Heartland is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Heartland, A Global Payments Company, is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Financial Advisor
Dothan, AL Job
We are looking for Experienced Advisors to join our Team at Southern Financial Group! You've built a successful practice and now you want more. At Prudential Advisors we want to help you grow your business and be a resource to you and your clients.
Prudential will provide you with the tools, the products, and a platform to deliver an outstanding client experience.
Together, we help you achieve your goals through:Our open architecture platform for client solutions Our competitive payouts Our practice building support We know that making a move is a big decision.
We support you by offering financial packages designed to make your transition to Prudential as smooth as possible.
Let's have a confidential conversation today! When joining Prudential Advisors, we offer Pension Enhancement for Top Financial ProfessionalsPrudential Employee Savings Plan (PESP) - 401(k) Cash Balance Pension PlanMedical, Dental, and Vision benefits Robust compensation packages Transition support Practice Building programs Access to Prudential clients
Entry Level - Work from Home
Remote or Chula Vista, CA Job
🎉 Join Our Work-from-Home Dream Team at Ao Globe Life! 🎉posted
Are you ready to take your career to new heights without leaving your home? Ao Globe Life is on the lookout for motivated and energetic individuals who want to make an impact-and have fun while doing it!
🌟 Why Ao Globe Life is the BEST Place to Work From Home 🌟
🏡 Work from YOUR space - No commute, no stress, just a comfortable, cozy workday!
💵 Earn a great income - Competitive pay, plus performance-based incentives!
📚 Training is ON US - We'll teach you everything you need to know! Whether you have experience or not, we've got you covered. 💡
⏳ Super Flexible Hours - Work when it fits your schedule!
👯 Join a supportive team - We believe in helping each other grow, learn, and succeed together! 🤗
What You'll Be Doing
💬 Speaking with customers to explain how our life insurance products can benefit them
🌟 Building relationships with clients and providing personalized solutions
🎯 Setting and achieving goals while enjoying the rewards of your hard work!
Who You Are:
🌟 You're a people person who loves helping others.
💬 You have excellent communication skills (smiling through the phone works wonders!)
🚀 You're self-motivated and love setting your own pace.
🌱 You're ready to learn and grow in a career that makes a real difference!
✨ Perks and Benefits ✨
💻 Work from anywhere-no office required!
💸 Competitive pay + performance bonuses!
🎉 Flexible work hours to fit your lifestyle!
🎓 Ongoing training and development-always room to grow!
💖 Be part of a company that values your success!
Ready to join a team that's making a difference-while enjoying the freedom of working from home? 🌟 Apply now and start a rewarding career with Ao Globe Life today! We can't wait to meet you! 🙌
Actuary (Remote)
Remote Protective Job
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
This Actuary will lead product development and pricing for Protective Life's longstanding Executive Benefits product suite, including COLI, BOLI, and ICOLI. A small, but collaborative team environment ensures exposure to all facets of the product line, and experience with other lines of business. The role includes product development, actuarial modeling, custom quotes, and pricing, inforce management, risk analysis and experience studies.
ResponsibilitiesSupport Executive Benefits business planning, explore new opportunities for the franchise and lead product research and development for new product initiatives Lead engagement with non-actuarial product stakeholders to ensure that product effectively reaches the target market (e.g., secure agreement on quote parameters and assumptions, incorporate sales feedback, support risk requirements) Collaborate effectively with all actuarial stakeholders on pricing (e.g., secure assumption approvals, align with existing internal methodologies, secure reinsurance coverage as needed, coordinate risk analysis and review) Review and deliver financial projections and interact with FP&A partners to ensure product profitability and feasibility Develop relationships and routine communications with Shared Service partners to assure actual experience aligns with pricing (investment yield, asset / liability duration mismatch, capital expectations) Develop team subject matter expertise for internal and external queries on products, pricing, and administration systems Support team in preparing ad-hoc experience studies, which could include emerging mortality and lapse experience Cooperate with stakeholders on management of inforce business, including rate resets and other nonguaranteed element determinations Own and deliver Product team's routine regulatory commitments including Illustration Reg Testing and Certifications, NY S4228 and NY Reg 210 requirements and certifications Build the team's industry and institutional knowledge through ongoing engagement with and mentoring of more junior team members
Qualifications/Education10+ years industry experience5+ years life insurance experience FSA, MAAA Life product pricing experience Experience with Stable Value Wraps a plus Experience interfacing with sales/new business staff for custom quotes, product training, and product feedback a plus Accountable for results Excellent communication skills
Protective's targeted salary range for this position is $130,000 to $200,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities [through an annual incentive based on individual and Company performance] OR [through cash compensation as part of a sales incentive plan (SIP).
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Associate Project Manager (Hybrid)
Remote or Baltimore, MD Job
External Description:
The Foundational Support Transformation Office team is accountable for execution and governance of the initiatives contained with the Foundational Support pillar which covers multiple key strategic areas of the COO Strategy. As part of the Foundational Support Pillar team, this role will be accountable for all pillar level governance, status consolidations, templates, and act as a point of contact for other teams who require Foundational Support updates and progress reports. This role is also accountable for successful execution of a small project of limited complexity or lead a workstream within a larger project. Effectively partners with project or workstream sponsors, stakeholders, and management to ensure the strategic goals and objectives of the project(s) are met and deliver the desired business value. Conducts analyses, reporting, and related activities in support of assigned projects, under general guidance of more experienced project managers. Conducts issue/risk tracking, creation of work breakdown structures, scheduling, effort estimation and tracking, and other project documentation preparation. Reports and escalates progress/issues as needed. Engages other colleagues/resources as necessary and assigns appropriate tasks to support achievement of project plan.
Responsibilities:
Drive and manage the monthly reporting cycles around initiative status, progress, OKRs, risk and issues.
Act as a single point of contact for all organizations to receive the latest Foundational Support governance slides.
Drive the data collection, consolidation, and optimization for Management Committee Tollgates and Strategic Operating Committee reporting cycles.
Participates in the project management activities for assigned projects, with general guidance from the assigned project manager. May independently manage all activities for a small project or serve as a workstream lead for a larger project.
Builds and maintains project plans, and resource plans. Assists in developing statements of work, stakeholder management plans, guiding principles, and roles and responsibilities for assigned projects.
Manages project team and vendors to ensure that business value and service expectations are developed and met. Effectively identifies and mitigates major risks across the project life cycle. Maintains regular contact with internal clients and coordinates and reports on project progress, risks, issues, and accomplishments.
Works with all required functions and groups to effectively plan and execute the project. Facilitates all operational checkpoints. Disseminates and shares tools to enable individuals throughout the enterprise to serve as successful project managers. Applies company methodologies and standards to own work and assists more junior personnel in adapting these standards.
Monitors and reports to more senior managers on project/program costs and benefits, including actual results and forecasts with comparisons to original or baseline plan; updates plans as necessary.
Qualifications:
Required:
Bachelor's degree or the equivalent combination of education and relevant experience AND
0+ years of total relevant work experience
Preferred:
A strong interest in Change Management and Project Management
Experience with PowerBI or a desire to learn
Excellent communication and multitasking skills
Experience with MS Office tools including SharePoint, Excel, and PowerPoint
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to two days per week from home.
City:
State:
Community / Marketing Title: Associate Project Manager (Hybrid)
Company Profile:
Location_formattedLocationLong: Maryland, US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Fixed Income Trader - High Yield
Remote or Baltimore, MD Job
External Description:
This role, within our Fixed Income team, focuses on trading leveraged finance securities and derivatives. The individual will regularly share leveraged finance insights, trends, and activities with portfolio managers, analysts, and traders. An essential requirement is a deep understanding of global credit markets and staying updated on industry and credit-specific trends. The trader will also analyze and offer insights on relative value within capital structures. Effective relationship-building, both internally and externally, is crucial.
Primary Accountabilities:
Efficiently execute leverage finance trades using platforms and dealer relationships, focusing on long-term value creation, risk-adjusted return, and portfolio enhancement. Collaborate closely with portfolio managers and analysts to ensure trading strategies complement client portfolio investment objectives, embodying a crucial role in investment decision-making.
Use data analytics and quantitative tools for in-depth analysis of market trends and investment opportunities, adopting a strategic investor approach to boost portfolio returns and effectively manage risks. Exhibit a calculated risk-taking attitude and an opportunistic approach to liquidity sourcing and trade execution, prioritizing creative strategies that advance the portfolio's performance.
Establish and maintain strategic relationships with dealers, technology providers, and market platforms to secure essential market insights, liquidity options, and innovative solutions, all aimed at optimizing investment outcomes.
Pro-technology mindset: Actively enhance our trading infrastructure, processes, and team culture by embracing innovation and promoting teamwork, ensuring every action is aligned with achieving exceptional investment results.
Collaborate with T.Rowe Price's investment professionals to assess market dynamics and strategies through sharing market insights with regard to trading levels, liquidity and flows
Mentor and train junior traders
Qualifications:
Required:
Educational background: A Bachelor's or Master's degree in Finance, Economics, Mathematics, Computer Science, or a related field.
Three to five years trading experience: Demonstrable success and progression in trading roles, specifically with a focus on leveraged finance markets, including experience in managing and executing trades in leveraged loans, high-yield bonds, and credit derivatives.
Strong communication skills to communicate market color and investment strategies to portfolio managers, analysts and traders
Ability to work effectively as part of a team of portfolio managers, analysts and traders
Preferred:
CFA designation.
Advanced technical skills: Proficiency in using trading platforms and experience with programming languages (e.g., Python, R) for data analysis and trading strategy development.
Strong analytical abilities: The ability to synthesize complex financial information to make informed trading decisions.
Risk management expertise: The ability to apply a risk management framework in the context of leveraged finance trading mitigate risk and generate trading alpha.
Excellent interpersonal and relationship building skills
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to one day a week.
City:
State:
Community / Marketing Title: Fixed Income Trader - High Yield
Company Profile:
Location_formattedLocationLong: Maryland, US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
FT & PT Bilingual-Customer Retention Specialist (Remote)
Remote or McKinney, TX Job
Primary Duties & Responsibilities Bilingual Customer Retention Representative (Full Time & Part-Time Openings) is work from home and we will provide you with the equipment! The Bilingual Customer Retention Department is responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance.
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail-oriented. As a Bilingual Customer Retention Representative you'll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. You'll answer questions about policy benefits and premiums and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with excellent earning potential - hourly wage plus bonus based on performance.
INDGLA1001
Location: 3700 S. Stonebridge Dr., McKinney, Texas
Benefits Advisor
Remote or Los Angeles, CA Job
Our Benefits Advisors assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enrollment period.
Responsibilities:
Explain insurance policies to new employees and existing clients via zoom
Develop and calculate suitable plans based on clients' needs
Specializes in mortgage protection, final expense, college education, paycheck protection etc
Resolve client inquiries and complaints
Expand business reach through networking techniques
Comply with insurance standards and regulations
Track and identify areas of improvement
Attend ongoing training session
Qualifications:
Previous experience in customer service, customer Representative, or other related HR fields is a plus
Ability to build rapport with clients
Strong negotiation skills
Excellent written and verbal communication skills
Ability to prioritize and multitask
Benefits:
Work from home
Weekly compensation
Weekly Bonuses
Health Insurance - upon qualification
Employee Life Insurance
Residual Income
Leadership Career Track
IT Technician II - Endpoint
Birmingham, AL Job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
An IT Technician II is responsible for maintaining computer systems and other technologies within Stifel. Their duties include working with other IT Technicians to install hardware troubleshoot computer issues, respond to IT questions from other associates.
What We're Looking For
• Install and resolve technical issues with user PCs, laptops, tablets, printers, scanners, and mobile devices
• Assisting customers and staff with hardware and software challenges
• Escalates issues to appropriate support member/team when necessary
• Provides set up equipment for employee use
• Provide installation of cables, operating systems, or appropriate software
• Maintain records of tickets and daily data communication transactions
• Maintains working components through repair or replacement
• Ability and means to travel; Occasional night and weekend work required as well as overnight travel (up to 15%).
What You'll Bring
• Strong Problem-solving skills
• Strong critical thinking skills
• Ability to listen and understand basic system issues and work towards a solution
• Ability to effectively communicate with all levels of associates
• Ability to understand key objectives and prioritize tasks
Education & Experience
• Minimum Required: High School Diploma or equivalent
• Minimum 2-4 years technical experience
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Proficient in Windows and Mac
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Regional Sales Director (Central US)
Remote Protective Job
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The Regional Sales Director (RSD) is responsible for cultivating, working, and executing on a sales pipeline, with the ultimate results of year over year new business partnerships in the Central Division. With a team of Dealer Development Managers to service the accounts, the sole role of the RSD is to bring new business to Protective in the Central US market, including (but not limited to) the states of Indiana, Tennessee, Kentucky, and Nebraska.
KEY RESPONSIBILITIES:Cold call and follow-up relentlessly Utilize CRM to actively track and analyze sales leads and customer interactions to enhance business relationships with customers and drive sales growth Identify and implement creative solutions to sign new business.Schedule and organize key presentations with the Dealer Development Managers and Divisional LeadersSchedule and organize the implementation of new partnerships Attend industry events to network and foster referral partnerships Build and enhance relationships with key dealership personnel Establish and maintain ongoing communication with current accounts to work for referrals and introductions. Maintain industry knowledge surrounding trends and company initiatives Assist & contribute to the evaluation of competitive programs and products and provide management with updated essential information to develop strategy and negation tactics as needed.Gather and share competitive information with Protective APD.
COMMUNICATIONS:This position is in continuous contact with potential clients and internal associates. As an ambassador of our company and brand, this position requires initiative to develop and maintain positive interactions, and strong organizational, presentation and communication skills.
QUALIFICATIONS:Bachelor's degree preferred, high school diploma or GED required.Business to business sales experience of 2 years in the automotive industry required.Dealership F&I experience preferred and / or experience calling on dealership owners and CFOs. Strong focus on customer service, which includes excellent listening skills, verbal and written communication skills as well as interpersonal skills Proficient in Microsoft Office (in particular, Excel and Power Point) Possess an organized approach to problem solving Must have a vehicle, a valid driver's license with a good driving record. Must be able to travel 50-75% of the time by air or car (varies by territory) Legally able to work in the United States and its territories
$100,000 - $300,000 a year
Protective's targeted compensation range for this position is $100k to $200k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also includes cash compensation as a part of a sales incentive plan (SIP).
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Insurance Verification Specialist - Remote Work from home
Remote or Waco, TX Job
Call Center - QAC Representative
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description:
We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center - QAC Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.
Primary duties & responsibilities:
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed
Clearly explain the application process to potential customers
Accurately complete additional paperwork as needed
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database
Transfer calls to appropriate department as needed
Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
Securitized Products Credit Analyst
Remote or Baltimore, MD Job
External Description:
The position will be responsible for analyzing and developing credit opinions on securitized transactions in one or more of the following markets: ABS, CLO, CMBS, and RMBS. The position will require analysis of financial, consumer and property market fundamentals, security level cash flows, ongoing security surveillance, the assignment of credit ratings, and trade recommendations that benefit T. Rowe Price portfolios. The analyst will be an integral part of the Securitized Products team at T. Rowe Price.
Responsibilities
1. Analyze and evaluate investment opportunities in the securitized products universe.
2. Analyze and recommend potential purchases and sales of securitized products securities to enhance portfolio performance. Conduct fundamental sector, market and security analysis, and combine relative value and strategy considerations in sector and security recommendations.
3. Analyze the fundamentals in covered sectors, including underwriting standards, prepayment and default forecasting, collateral market trends, macro developments and their impact on securitized credit securities.
4. Communicate and collaborate with various internal and external parties to develop well-researched, sound investment recommendations and sector theses. This position will interact most directly with internal peers who also cover securitized products. The role will also interact with Rating Agency analysts, external sector experts, T. Rowe Price Portfolio Managers, Equity and Credit analysts, and Quantitative analysts, among others.
Qualifications
Required:
College degree
Three + years of direct investment experience
Experience developing and maintaining reports and data
Basic understanding of financial accounting, derivatives markets and computer skills
Experience using Intex and Bloomberg
Strong written and oral communication skills
Strong decision-making and risk management background
Strong analytical skills
Collaborative, inquisitive and detail-oriented personality
Preferred:
Some knowledge and experience in securitized credit
Advanced business degree is a plus
Chartered Financial Analyst designation preferred
Experience with data querying languages and tools
Knowledge of Excel VBA and/or Python
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
City:
State:
Community / Marketing Title: Securitized Products Credit Analyst
Company Profile:
Location_formattedLocationLong: Maryland, US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Technology Senior Audit Manager (Hybrid)
Protective Life Corporation Job In Birmingham, AL
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
Job Summary: We are seeking a highly motivated and experienced Technology Senior Audit Manager to join our Internal Audit team. The ideal candidate will have a minimum of 10 years of experience in technology auditing and at least one technical certification such as CISA or CISSP. This role involves leading and conducting technology audits and projects to evaluate the effectiveness of internal controls. Additionally, the role will involve engaging with senior leaders throughout the company to discuss emerging risks. Strong technical and communication skills are essential for this position. We are also interested in candidates with a strong technical background, even if they do not have a background in auditing.
Responsibilities
* Plan, organize, and lead complex technology audit engagements, including risk assessment, scoping, and documentation of results.
* Engage with senior leaders to discuss audit findings, emerging risks and ongoing company projects.
* Monitor and follow-up on audit recommendations, system conversions, and system implementations.
* Collaborate with various departments to ensure comprehensive audit coverage and effective communication of audit results.
* Stay updated with industry trends and best practices in technology auditing and internal controls.
Qualifications/Education
* Bachelor's degree in Information Systems, Management Information Systems, Accounting or related field.
* Minimum of 10 years of experience in technology auditing.
* At least one technical certification such as CISA or CISSP.
* Excellent technical and communication skills
* Strong organizational and project management skills.
Preferred Qualifications:
Experience in the financial services industry.Advanced technical certifications or additional relevant qualifications.
#IND123
Protective's targeted salary range for this position is $97,500 to $150,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities [through an annual incentive based on individual and Company performance] OR [through cash compensation as part of a sales incentive plan (SIP).
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Lead Associate, Corporate Communications (Hybrid)
Protective Life Corporation Job In Birmingham, AL
As part of Protective's Corporate Communications Team, the Lead Associate, Corporate Communications is primarily responsible for leading communications for key internal clients.. This role is also responsible for external communications and supports executive and financial communications.
This teammate is a problem-solver who has exceptional writing and communications skills and understands how to tailor a message for a specific audience. The person must be highly organized and able to manage multiple client needs in an exciting, fast-paced environment.
Responsibilities:
* Manage development of both enterprise and programmatic communications strategy for key internal clients, building employee and leader engagement, incorporating insight from both internal stakeholders and external consultants
* Develop materials to support communications, including messaging, FAQs, templates, project plans and more
* Manage external communications, including press releases, media relations, messaging for executives and more
* Support crisis communications activity, ensuring we are prepared for various potential crisis situations
* Support executive communications, including CEO talking points and presentations, both internal and external
* Partner with corporate communications teammates to build a cohesive corporate narrative
* Serves as a resource for teams throughout the company who seek strategic communications support for key clients
* Serve as a peer mentor for key teammates
Qualifications:
* 8+ years communications, public relations, journalism and/or marketing experience or equivalent required
* Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field required
* Experience in financial services is a plus
* Ability to see the big picture, interpret challenges and opportunities and identify best practices to improve communications with employees and leaders
* Strong writing skills required
* Strong interpersonal skills and ability to interact with senior leaders
* Demonstrated critical thinking skills and ability to thrive in a fast-paced environment
* Team player who enjoys working with others and collaborating
* PowerPoint: intermediate skills or better
* Design skills with Canva, InDesign or other platforms a plus
* Ability to thrive under tight deadlines
* High level of organization and attention to detail
* Driven and goals-oriented
Protective's targeted salary range for this position is $97,500 to $125,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities [through an annual incentive based on individual and Company performance] OR [through cash compensation as part of a sales incentive plan (SIP).
#LI-EH1
2025 Quantitative FI Investing Internship Program
Remote or Baltimore, MD Job
External Description:
Quantitative Fixed Income Investing Internship Program
For 80 years, T. Rowe Price has changed the investment management industry by delivering world-class service and guidance to individuals and institutions around the globe. Our shared values enable us to create a dynamic workplace that cultivates high achievement from diverse professionals in a variety of disciplines. Built on a tradition of integrity, we are committed to our clients and employees and focused on sustained growth and success.
The T. Rowe Price 10-week Summer Internship Program offers an opportunity to gain valuable work experience while building skills and long-term career potential. Through teamwork, innovative thinking and application of your skills, you can add value in various ways to our organization and the clients we support. You will have the opportunity to collaborate with the Fixed Income Quantitative Investments & Research team, which supports the expansion of the research group's analytical capabilities and activities. You will engage in analytical and quantitative projects alongside practitioners in the field who are forward-thinking, passionate people that will help you integrate what you learn in school with “real world” business initiatives.
The program includes a formal orientation, peer and senior mentor assignments, and formal learning opportunities. In addition to the work assignments within the assigned department, Interns also gain exposure to Associates and senior leaders across the firm through an executive speaker series, networking activities, and engagement with our Business Resource Groups.
You will be placed into the Fixed Income Quantitative Investments & Research department for the duration of the 10-week program with exposure to a variety of areas:
Systematic and tactical alpha models
Quantitative trade idea generation
Optimization & Portfolio Construction
QM Portfolio Management
Analytical and Quantitative Research Projects
FINRA licenses are not and will not be supported for this role.
Required Qualifications
Full time student pursing a master's degree in a quantitative field with and expected graduation date of December 2025 - May/June 2026
Demonstrated programming skills or aptitude, especially with R, MATLAB, Python and object-oriented programming.
Intellectual curiosity or knowledge of investments, portfolios, and quantitative analysis
Minimum GPA: 3.5 Overall
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
Opportunities are available in Baltimore, MD.
City:
State:
Community / Marketing Title: 2025 Quantitative FI Investing Internship Program
Company Profile:
Location_formattedLocationLong: Maryland, US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Remote Financial Services Consultant
Remote or Dallas, TX Job
Are you passionate about helping people achieve financial freedom and security? Do you want the flexibility to work from anywhere while building a meaningful and rewarding career? Join our team as a Remote Financial Services Consultant, where you'll have the opportunity to get licensed, help clients take control of their finances, and empower others to succeed.
This role offers the chance to make a real impact by educating clients on insurance, investments, and debt management strategies while also supporting those seeking additional income opportunities.
Key Responsibilities:
Client Education and Support: Work with clients to assess their financial goals and provide personalized recommendations on insurance, investments, and debt elimination strategies.
Licensing and Training: Complete a comprehensive training program to obtain necessary licenses in financial services (insurance, investments, etc.).
Financial Planning: Help clients build strategies to protect their income, grow their wealth, and reduce debt effectively.
Team Development: Mentor and train others who are interested in joining the financial services industry, helping them achieve their professional and income goals.
Work Flexibility: Manage your own schedule and work from anywhere with an internet connection.
What We Offer:
Comprehensive Training: No prior experience is required-our training program will prepare you for licensing exams and professional success.
Licensing Support: We'll provide guidance and resources to help you earn necessary licenses in the financial services industry.
Flexible Work Environment: Work remotely and set your own hours.
Growth Opportunities: A clear pathway for career advancement and increased earning potential.
Personal and Professional Impact: Make a difference in clients' lives while building your own financial future.
Commission-Based Income: Competitive compensation structure with uncapped earning potential.
Ideal Candidate:
Motivated: Self-driven with a desire to help others achieve financial success.
People-Oriented: Strong communication and interpersonal skills to build trusting relationships with clients and team members.
Willing to Learn: Open to acquiring new skills and licenses through training.
Entrepreneurial Mindset: Excited to grow a business and develop long-term income streams.
Tech-Savvy: Comfortable using online tools and platforms to communicate and manage tasks.
Requirements:
Must be 18 years or older.
Able to pass a background check.
Willing to complete licensing requirements (insurance, securities, etc.).
Access to a reliable internet connection and a device for remote work.
How to Apply:
If you're ready to take charge of your career, make a positive impact, and grow both personally and professionally, we'd love to hear from you! Apply today to start your journey toward a fulfilling and flexible career in financial services.
Sr. Director, Digital Strategy
Remote Protective Job
The Web Strategy and Governance leader is responsible for the overall digital strategy for Protective's web properties. This role will advocate for the end user and understand their needs and desires ensuring stakeholder needs are aligned and drive towards company objectives. This role will define and deliver the user experience vision, strategy, and roadmap to support Protective's business goals and enhance user engagement. The leader will lead a team of highly capable UX/UI designers, digital media developers and content specialists responsible for designing, implementing and maintaining digital assets for marketing including websites, landing pages and apps.
Key Responsibilities
•Establish and deliver a comprehensive digital vision, strategy and roadmap that aligns with Protective's organizational strategy and goals including the development of business cases and rationale for investment in new capabilities.
•Lead the management and strategic development of web and digital assets, including a digital roadmap aligned to CX vision and line of business and brand goals.
•Define the overall web strategy aligned with business objectives, identifying key user personas and their needs.
•Develop and refine SEO strategy to align with business goals and new products.
•Ensure all web assets align with defined brand guidelines and are SEO optimized.
•Maintain asset management systems and ensure compliance with legal and regulatory standards.
•Lead a team of designers, development specialists and third-party providers in the creation, delivery and optimization of scalable and effective digital solutions that generate leads and drives sales.
•Own the relationship between our marketing and technology teams, ensuring web priorities are well-communicated.
•Oversee the delivery and maintenance of websites, landing pages, apps.
•Lead the team in the translation of strategy into technical requirements (user stories, features) for implementation.
•Leverage insights informed by data, best practices and technology to define and deliver impactful user experiences that drive leads and sales.
•Oversee digital governance including CMS, content, design and brand for Marketing.
•Partner with Analytics to establish analytics capabilities and related KPIs that enable optimization of content and site performance to drive leads and sales. Includes the measurement of user satisfaction.
•Utilize behavioral analytics and research to inform future design and functionality. Partner closely with the research team as needed and deploy testing to inform optimization of user experience.
•Own, analyze and communicate results including key performance metrics on a monthly and quarterly basis to key executives, communicating in a consumable way.
Knowledge/Experience/Education/Training:
•15+ years of experience in senior leadership roles in digital strategy development.
•Bachelor's degree in marketing or another related field.
•Proven track record of developing and leading UX and digital strategies in a large-scale organization.
•Proven expertise in delivering digital customer experience solutions.
•Strong experience with current and emerging digital solutions.
•Financial awareness and budget management experience are essential.
•Experience with the following tools & software preferred:
oFigma, Full Story, Sitecore, Workfront
•Understands industry trends and the business at the level needed to proactively identify opportunities.
•Experience leading and motivating teams.
•Strong understanding of compliance, legal and regulatory requirements impacting digital platforms and marketing.
•Demonstrated ability to multi-task, prioritize and effectively manage within a deadline driven environment.
•Demonstrated ability to work effectively with cross functional teams in a matrix organization.
#LI-SB1
$115,000 - $155,000 a year
General Accounting Analyst I - Tax Reporting (Hybrid)
Protective Job In Birmingham, AL
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The General Accounting Analyst I will be responsible for updating federal/state withholding tax deposits and assisting in filings for the corporation and related parties. They will also be responsible for reconciling accounts associated with withholding tax and assist with the annual 1099 process.
This position will work on a Hybrid schedule in our Birmingham office, with 1-2 scheduled virtual days a week.
Responsibilities:Complete daily withholding tax spreadsheets for review. Prepare state withholding tax deposits and quarterly returns for the corporation and related parties. Pull liabilities monthly from the general ledger and prepare deposits as required by the IRS and each state. Handle withholding account reconciliations in TRECS and Certification to ensure the work is performed accurately and timely.Assist in filing annual withholding returns with each state and upload 1099 documentation.Monitor withholding for changes to prior year balances and file amended returns as needed. Assist in following up on refunds due. Process journal entries for withholding payments.Complete deposits for withholding, accounts payable and legal. Other related duties as assigned.
Requirements:2+ years of accounting/general ledger account reconciliation experience.Bachelor's degree in Accounting, Finance, or related focus.In-depth knowledge of Excel and Microsoft Office Products.Experience in SAP or similar ERP accounting systems.
Preferred Knowledge, Skills, and Abilities:Previous experience in tax filings and 1099 reporting.Strong problem solving and analytical skills.Strong communication skills - both verbal and written. Excellent organizational skills and attention to detail.Ability to acquire new skills and adapt quickly.Ability to manage multiple and changing priorities.
Protective's targeted salary range for this position is $51,500 to $70,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email ******************************.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.