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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Elgin, IL | $70,646 | $33.96 |
| 2 | Franklin, WI | $66,196 | $31.82 |
| 3 | Chesterfield, MO | $62,192 | $29.90 |
| 4 | Covington, KY | $59,261 | $28.49 |
| 5 | Cincinnati, OH | $52,824 | $25.40 |
| 6 | Alpharetta, GA | $52,449 | $25.22 |
| 7 | Birmingham, AL | $47,775 | $22.97 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Leader | $95,175 | $46 | - |
| 2 | Customer Service Senior Manager | $93,131 | $45 | - |
| 3 | Customer Solutions Manager | $87,830 | $42 | - |
| 4 | Customer Support Manager | $86,072 | $41 | - |
| 5 | Manager Of Customer Service Department | $77,454 | $37 | - |
| 6 | Customer Satisfaction Manager | $72,237 | $35 | - |
| 7 | Customer Relations Manager | $55,904 | $27 | - |
| 8 | Customer Account Manager | $45,706 | $22 | - |
| 9 | Customer Service Team Manager | $41,844 | $20 | - |
| 10 | Customer Service Manager Supervisor | $41,798 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Federal Deposit Insurance | $157,500 | $76 | - |
| 2 | Eaton Vance | $126,405 | $61 | - |
| 3 | Stifel Financial | $112,916 | $54 | - |
| 4 | Nationwide Financial | $106,410 | $51 | - |
| 5 | Legg Mason | $103,357 | $50 | - |
| 6 | PRUDENTIAL INVESTMENT MANAGEMENT SERVICES LLC | $96,069 | $46 | - |
| 7 | Merchants Fleet | $89,529 | $43 | - |
| 8 | T. Rowe Price | $84,917 | $41 | 1 |
| 9 | Prudential Retirement Insurance And Annuity Co | $84,681 | $41 | - |
| 10 | Globe Life | $84,475 | $41 | 1 |
| 11 | TSYS | $84,018 | $40 | - |
| 12 | Prudential Financial | $77,752 | $37 | - |
| 13 | Equifax | $75,924 | $37 | - |
| 14 | MetLife | $74,473 | $36 | 27 |
| 15 | Genworth | $72,336 | $35 | - |
| 16 | Zions Ban | $71,408 | $34 | - |
| 17 | Primerica | $47,445 | $23 | 1 |
| 18 | Lincoln Financial Group | $47,004 | $23 | - |
| 19 | Global Payments | $44,612 | $21 | - |
| 20 | Huntington National Bank | $42,240 | $20 | 105 |