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Protective officer skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Jennifer Gibbs Ph.D.,
T.Christopher Bell
Protective officer example skills
Below we've compiled a list of the most critical protective officer skills. We ranked the top skills for protective officers based on the percentage of resumes they appeared on. For example, 13.1% of protective officer resumes contained customer service as a skill. Continue reading to find out what skills a protective officer needs to be successful in the workplace.

15 protective officer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how protective officers use customer service:
  • Recognized by bank leaders for exceptional security and safety services, superior professionalism and outstanding customer service.
  • Document irregularities, assist property management and provide customer service to property guests.

2. Emergency Situations

Here's how protective officers use emergency situations:
  • Assisted in pedestrian traffic control and responded to and investigated emergency situations, law enforcement, and security related calls.
  • Provide security and safeguarding all persons and property in both emergency and non-emergency situations.

3. Patrol

Here's how protective officers use patrol:
  • Patrol designated areas according to established procedures and documents patrols in daily shift activities and calls within report writing system.
  • Provided diplomatic protection, access control monitoring, facility patrol, and counter surveillance operations.

4. CCTV

Here's how protective officers use cctv:
  • Monitored CCTV system and conducted visual inspection regularly.
  • Used screening equipment to screen facility visitors and employees and monitored bank activity via state of the art CCTV console systems.

5. Security Systems

A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.

Here's how protective officers use security systems:
  • Directed personnel responsible for electronic and physical security systems, evaluated personnel and developed processes and procedures to minimize security risks.
  • Assure that security systems are operating properly and monitor closed-circuit television systems to identify problem areas contributing to profit loss.

6. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how protective officers use safety hazards:
  • Watch for irregular/unusual activity that may create security concerns or safety hazards.
  • Responded to emergencies and irregular safety hazards.

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7. Patients

Here's how protective officers use patients:
  • Provided patient watches to ensure the safety of all patients, visitors and staff as requested.
  • Assisted in psychiatric ward, emergency room, did restraint procedures for unruly and combative patients.

8. Security Procedures

A security procedure is a verification protocol used to check if an electronic signature, record, or performance belongs to that specific person. It is a set of necessary procedures that need to be performed to maintain security. These procedures are step-by-step guidelines on how to implement, enable, or enforce security.

Here's how protective officers use security procedures:
  • Monitored this activity in secured areas that are on company property, ensuring all security procedures are being followed.
  • Participated in formulation and implementation of safety and security procedures.

9. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how protective officers use incident reports:
  • Investigated accidents and suspicious activities, and prepared accurate and timely incident reports in accordance to policies and procedures.
  • Report and write report of investigations and incident reports and cases are accurately prepared for presentation.

10. Criminal Justice

Here's how protective officers use criminal justice:
  • Graduated from the Fairfax County Criminal Justice Academy in 1998.
  • Certified by the Virginia Department of Criminal Justice Services as a Armed Protection Officer.

11. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how protective officers use cpr:
  • Prepared at all times to perform CPR or use an automated external defibrillator if necessary.
  • Certified in firearms, handcuffing, batons, mace, CPR and first aid.

12. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how protective officers use loss prevention:
  • Work collaboratively with District Loss Prevention Managers and Legal Team developing evidence for court subpoenas.
  • Communicate non-compliance to Loss Prevention Supervisor.

13. Vehicle Inspections

Vehicle inspection refers to the checking of vehicles in terms of safety measure standards.

Here's how protective officers use vehicle inspections:
  • Preform vehicle inspections and searches to maximize safety and security Respond to alarm calls.
  • Updated post orders, accounted for secured locations, and supervised vehicle inspections.

14. English Language

Here's how protective officers use english language:
  • Articulate communicator, fluent in English language Various types of details working with local, State , Federal private sectors

15. Security Industry

Here's how protective officers use security industry:
  • Provided security and safety in every aspect of the security industry to personnel as well as protection to premises
  • Obtained an honorable discharge and became a commercial tractor-trailer operator and machine operator before joining the security industry.
top-skills

What skills help Protective Officers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on protective officer resumes?

Jennifer Gibbs Ph.D.

Associate Professor, Pennsylvania State University - Harrisburg

Police officers need many skills to be successful on the job. The most important are written and oral communication skills and the ability to make ethical decisions with limited information quickly. Written communications skills are crucial. If a police report is poorly worded or incomplete, it can derail a criminal case. Police officers also need to talk to people of all ages from all walks of life in any circumstance. Often, police meet people on what may be the worst day of their lives when emotions are running high. Police need to be able to help calm a person while gathering information. Police need to be able to use their words and body language to empathize with someone who has been victimized, and they need to project authority, so people making poor decisions obey their commands.
This may be common sense, but research has demonstrated that communication and ethical decision-making skills are important for police officers. (See the research article published in 2017 in the Journal of Criminal Justice Education, entitled "An assessment of the relative importance of criminal justice learning objectives," by Baker and colleagues.) Baker and colleagues asked students, professionals, and college professors to rate the skills of hypothetical job applicants. These participants rated the following as the most important characteristics for criminal justice applicants (including law enforcement officers):

Ethics
Oral communication
Critical thinking
Sensitivity to diversity
Written communication skills

What type of skills will young protective officers need?

T.Christopher Bell

Professor, La Sierra University

The skills graduates will need are much improved in VERBAL COMMUNICATIONS skills-the ability to de-escalate and resolve conflict through verbal communication. Students who are majoring in Criminal Justice must be able to understand multiculturalism. The ability to understand different and not perceive it as harmful.
Do you want to know more?
Read more about what experts have to say about protective officer

List of protective officer skills to add to your resume

Protective officer skills

The most important skills for a protective officer resume and required skills for a protective officer to have include:

  • Customer Service
  • Emergency Situations
  • Patrol
  • CCTV
  • Security Systems
  • Safety Hazards
  • Patients
  • Security Procedures
  • Incident Reports
  • Criminal Justice
  • CPR
  • Loss Prevention
  • Vehicle Inspections
  • English Language
  • Security Industry
  • Local Law Enforcement
  • Physical Security
  • Surveillance Equipment
  • Emergency Response
  • Punctuality
  • Law Enforcement Agencies
  • Security Equipment
  • Security Services
  • Emergency First Aid
  • Federal Regulations
  • Traffic Control
  • Circuit Television
  • Medical Emergencies
  • Protective Services
  • Property Damage
  • Security Patrols
  • Security Cameras
  • Government Officials
  • Alarm Systems
  • Foot Patrol
  • Fire Alarms
  • Security Breaches
  • Alertness
  • Nuclear Power
  • Security Checks
  • Metal Detectors
  • Summonses
  • Criminal Acts
  • Vehicle Patrols
  • VIP
  • Crowd Control

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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