We calculated that 13% of Protective Officers are proficient in Customer Service, Emergency Situations, and Patrol. They’re also known for soft skills such as Communication skills, Good judgment, and Observation skills.
We break down the percentage of Protective Officers that have these skills listed on their resume here:
- Customer Service, 13%
Recognized by bank leaders for exceptional security and safety services, superior professionalism and outstanding customer service.
- Emergency Situations, 7%
Assisted in pedestrian traffic control and responded to and investigated emergency situations, law enforcement, and security related calls.
- Patrol, 6%
Patrol designated areas according to established procedures and documents patrols in daily shift activities and calls within report writing system.
- CCTV, 6%
Monitored CCTV system and conducted visual inspection regularly.
- Security Systems, 6%
Directed personnel responsible for electronic and physical security systems, evaluated personnel and developed processes and procedures to minimize security risks.
- Safety Hazards, 6%
Watch for irregular/unusual activity that may create security concerns or safety hazards.
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Some of the skills we found on protective officer resumes included "customer service," "emergency situations," and "patrol." We have detailed the most important protective officer responsibilities below. Communication skills can be considered to be the most important personality trait for a protective officer to have. According to a protective officer resume, "security guards and officers must communicate effectively with others, even in stressful situations." Protective officers are able to use communication skills in the following example we gathered from a resume: "provided a security profile while using closed communication television security systems. " While it may not be the most important skill, we found that many protective officer duties rely on good judgment. This example from a protective officer explains why: "security guards and officers must be able to quickly determine the best course of action when a dangerous situation arises." This resume example is just one of many ways protective officers are able to utilize good judgment: "acted quickly in emergency situations; analyzed circumstances and adopted effective courses of action; exercised sound judgment under pressure. " Protective officers are also known for observation skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a protective officer resume: "security guards and officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary." We also found this resume example that details how this skill is put to the test: "assure observations and incident reports are consistently and accurately completed and that follow-ups are completed as necessary. " In order for certain protective officer responsibilities to be completed, the job requires the skill "patience." According to a protective officer resume, "security guards and officers may need to spend long periods standing and observing their environment without distractions." As an example, this snippet was taken directly from a resume about how this skill applies: "respond to emergency situations like transport of patience to er keeping elevators clear. "
See the full list of protective officer skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a protective officer. We found that 38.3% of protective officers have graduated with a bachelor's degree and 5.5% of people in this position have earned their master's degrees. While some protective officers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every four protective officers were not college graduates.
Those protective officers who do attend college, typically earn either criminal justice degrees or business degrees. Less commonly earned degrees for protective officers include general studies degrees or psychology degrees.
When you're ready to become a protective officer, you might wonder which companies hire protective officers. According to our research through protective officer resumes, protective officers are mostly hired by Walgreens, Meijer, and Macy's. Now is a good time to apply as Walgreens has 16 protective officers job openings, and there are 12 at Meijer and 10 at Macy's.
Since salary is important to some protective officers, it's good to note that they are figured to earn the highest salaries at National Security, Inter-Con Security Systems, and Northrop Grumman. If you were to take a closer look at National Security, you'd find that the average protective officer salary is $59,938. Then at Inter-Con Security Systems, protective officers receive an average salary of $56,470, while the salary at Northrop Grumman is $47,460.
View more details on protective officer salaries across the United States.
Some other companies you might be interested in as a protective officer include Securitas AB, Securitas AB, and G4S Technology. These three companies were found to hire the most protective officers from the top 100 U.S. educational institutions.