Protocall Services, Inc. jobs - 96 jobs

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, North Carolina residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Shift: Monday-Friday 8:00 am - 5:00 pm EST Pay: $20/hour Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers. We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare. The Opportunity Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients. As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies. This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift. Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday. Your Primary Responsibilities We are currently seeking a Customer Account Representative. CAR is typically responsible for: Handling a high-volume number of both incoming and outgoing phone calls daily Updating account information, such as: product needs, insurance, contact information, etc. Placing resupply orders for current patients that receive incontinence supplies and catheters Researching insurance payer requirements and understanding reimbursement procedures Troubleshooting equipment problems and offering product changes Maintaining HIPAA/patient confidentiality Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Regular and reliable attendance as assigned by your schedule Other job duties as assigned Skills for Success Excellent Customer Service Skills Ability to Think Critically Exceptional Organization High Level of Compassion Outstanding Written and Verbal Communication Willingness to Make Decisions Independently Ability to Contribute to a Team Must Be Adaptable and Willing to Learn General Computer and Email Proficiency Required Qualifications High school diploma or GED equivalent 1 year of customer service experience preferred 1 year of call center experience preferred Excellent written and verbal communication skills Excellent critical thinking skills Excellent De-escalation skills Excellent active listening skills Ability to multitask - shifting between open applications as you speak with patients Ability to type 40+ words per minute with accuracy A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management. You might also have, but not required: Knowledge with different types of insurance such as medicare, medicaid, and commercial plans DME supplies, specifically with incontinence and catheters What we look for We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.

We are looking for a Sales Representative to work in the Long Island, Brooklyn, and Queens territory. The Medical Device Sales Representative calls on physicians and discharge planners, winning patient referrals for Inogen. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service. The Medical Device Sales Representative is an Inogen product and clinical applications expert and operates in close collaboration with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives. Responsibilities (Specific tasks, duties, essential functions of the job) Referral Development Manager (RDM) Procure new oxygen patient referrals to meet/exceed sales targets. Represent/promote Inogen product and services to referral community. Meet/exceed monthly sales call targets. Deliver/set up equipment when necessary. Keep detailed records of all sales activities and customer interactions. Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Senior Referral Development Manager (RDM) In addition to items listed for Referral Development Manager (RDM),a Senior Referral Development Manager (RDM) may also be responsible for the following. Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes. Act as liaison to other departments representing Referral Development Manager's. Ensure team members are adhering to standard operating procedures and retrain as necessary. Make independent decisions to help guide and instruct other RDM's. Knowledge, Skills, and Abilities Excellent presentation skills required. Oxygen referral experience with proven track record required. Must be a self-starter and deliver results with limited oversight. Experience working with the 65+ demographic a plus. Proven track record of successful team participation is required. Successful experience in identifying new referral opportunities desired. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Effective conflict resolution. Analytical & problem-solving skills & ability to multi task. Solutions-oriented problem solver. Excellent planning, communication and organizational skills. Qualifications (Experience and Education) Level I RDM Associate degree in Sales, Technical, Business, Clinical, or related field of study, preferred. Clinical background/licensure (RT, RN), preferred. 2-3 years medical referral sales experience, required. Basic knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Level II Sr. RDM Clinical background/licensure (RT, RN), preferred. Associate degree in Sales, Technical, Business, Clinical, or related field of study, required. 3+ years medical referral sales experience, required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $64,000 and $73,727.00 annually plus variable compensation governed by the Sales Commission Plan. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Our Benefits and Rewards:In addition to the expected base salary, this role is eligible to participate in Inogen's highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The Regional Sales Manager (RSM) is responsible for leading Inogen's Medical Device Sales Representative (MDSR) Field Sales Team/Clinical Support Specialist team. The RSM will provide continuous direct management and coaching of their team members to drive revenue of Inogen's products. RSM will monitor and ensure team compliance with all applicable regulatory requirements. Responsibilities (Specific tasks, duties, essential functions of the job) Travel 2-3 days most weeks, 70% travel conducting “ride-alongs” with MDSRs Position requires sales manager to be out in the field with MDSRs to observe, coach and monitor individual and overall team skills. Participate in the hiring, interviewing and onboarding top talent Manage team in accordance with Inogen's 5 core values, policies and procedures. Meet or exceed performance objectives and sales quotas Analyze and utilize data to coach MDSRs on appropriate targeting, routing and messaging Ensure efficient use of clinical support specialist team for delivery of devices and patient service. Identify team's ongoing training gaps and work in conjunction with Training Manager to develop and implement team or individual training to improve performance Meet with team frequently to review progress, strategies, goals and achievements and develop actions to ensure achievement of defined sales objectives. Continually monitor and track MDSR productivity and motivate team to achieve goals. Manage performance review process and ensure employee development plans are established. Work cross departmentally to resolve issues including Billing, Shipping, Operations and Customer Service. Provide regular reports to National Sales Director regarding MDSR and team metrics to facilitate continuous improvement. Manage and ensure effective, appropriate and compliant use of team budget RSMs will build relationships with top Inogen customers in designated region Ensure self and team members are up to date on expenses and company trainings Knowledge, Skills, and Abilities Thorough knowledge and experience of developing a successful sales territory, working effectively with medical offices, and interaction with home healthcare patients. Ability and willingness to travel 70% of time for rep travel and leadership meetings Expert selling skills, product knowledge and business acumen Experience and knowledge of payor requirements and medical record review Track record of motivating and coaching a winning sales team. Must have strong work ethic. Ability to utilize and coach use of clinical studies and marketing pieces during customer calls Excellent oral and written communication skills required. Analytical & problem-solving skills & ability to multitask. Excellent planning and organizational skills maximizing field and office time Ability to effectively interface with different departments within the company. Qualifications (Experience and Education) Ability to travel up to 70% of the time Bachelor's degree or equivalent and related work experience 3+ years successful direct field sales leadership experience. Previous Durable/Home medical equipment and/or pharmaceutical sales experience Track record of success as an outside field sales representative Experience selling to pulmonologists preferred Advanced knowledge/proficiency in Microsoft Office, required. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $95,000 and $119,439.00 annually plus variable compensation governed by the Sales Commission Plan. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Our Benefits and Rewards:In addition to the expected base salary, this role is eligible to participate in Inogen's highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Description This is a per-diem, PRN as needed, role in the Kingsport area. We are seeking a clinician to work in patient's homes completing set ups for our medical equipment.Job Summary The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches. Responsibilities (Specific tasks, duties, essential functions of the job) Conduct equipment set-up both remotely (telephone) and directly (home visits). Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient. Complete service calls, both remotely and directly, documenting activities and results in a timely manner. Maintain a current calendar reflecting availability for patient appointments. Clinicians must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees. Other duties include acting as a clinical resource for completing clinical appointments. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Knowledge, Skills, and Abilities Demonstrate skills required to remotely and directly assess and instruct patients in the safe use of Inogen supplied equipment. Knowledge of the current clinical issues/treatments of cardio-pulmonary disease processes as they relate to Inogen provided services. Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services. Ability to work self-manage and work independently. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Qualifications (Experience and Education) Associate's degree in Healthcare, Nursing, Respiratory Therapy or related field, required; Bachelor's, preferred. Licensed or Registered Respiratory Therapist or registered Nurse, required. 3 years' experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $31.42 and $36.14 hourly plus $100 set up stipend and mileage reimbursement. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The Treasury Analyst supports company-wide treasury operations, providing strategic cash management and financial analysis. This role contributes to critical business decisions, prepares reports for various departments, and recommends actions based on analysis. Responsibilities include managing domestic and international cash, intercompany transactions, currency, hedging, and cash flow forecasting. Responsibilities Oversee all domestic and international treasury operations. Develop, analyze, track, and report on treasury-related metrics. Design and implement solutions to enhance treasury processes and improve efficiency. Monitor and manage daily cash positions for both domestic and international operations, including oversight of intercompany balances and transfers. Provide support for liquidity management, cash management, and cash forecasting activities. Liaise with domestic and international banking and financial institutions. Collaborate effectively with internal stakeholders-including tax, legal, IT, corporate accounting, and risk management teams-as well as with external banking partners to achieve strategic objectives and address tactical challenges. Support comprehensive currency exposure analyses. Prepare and execute FX hedging activities. Assist with investment recommendations. Conduct root cause analyses and recommend improvements to policies and procedures. Lead ongoing continuous improvement initiatives within the role and coordinate with IT Business Analysts regarding system requirements and resources. Manage additional projects as required. Maintain consistent, punctual attendance. Ensure compliance with all company policies and procedures. Analyze reports and provide actionable recommendations. Perform other duties as assigned. Knowledge, Skills, and Abilities Analytical, strategic cash forecasting and time-value of money abilities. Ability to work in a fast-paced environment with tight deadlines. Ability to effectively establish and maintain working relationships with external banking partners and other service providers. Must have strong work ethic, well-organized and a self-starter. Excellent oral and written communication skills. Attention to detail. Highly focused on meeting the objectives of the department and/or company. Ability to multi-task and prioritize completing priorities. Exceptional written and verbal communication skills, with the ability to clearly articulate financial concepts to both technical and non-technical stakeholders. Proven ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment. Solutions-oriented mindset with a proactive approach to identifying and implementing process improvements. Qualifications Bachelor's degree in Finance, Accounting, Economics or related field of study, required. 3+ years financial analyst experience, required. Experience working in a cross-functional environment. Advanced proficiency in Microsoft Excel and solid working knowledge of the Microsoft Office Suite required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $81,000 and $97,500 annually. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Our Benefits and Rewards:In addition to the expected base salary, this role is eligible to participate in Inogen's annual performance bonus incentive plan, highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

3915 Golden Valley Rd Minneapolis, MN 55422-4249 Department: 31601525 Courage Kenny Rehabilitation Institute Handiham Shift: Day/Evening (United States of America) Shift Length: Variable shift length Hours Per Week: 20 Union Contract: Non-Union-NCT Weekend Rotation: Occasional Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: Learn More about our Courage Kenny Handiham Program: Courage Kenny Handiham Program - Amateur Radio and Assistive Technology for People with Disabilities 0.5 FTE (40 hours per 2-week pay period) Hours may vary Monday-Thursday, with occasional weekends for special events (approx. 3-6x/year) This is a fully remote position, but may need to do local travel for radio club meetings, Handiham program events, outstate travel for national radio conference Eligible for mileage reimbursement : Supports the Handiham program coordinator position. The program supports lifelong science, technology, engineering, and mathematics (STEM) learning and interaction via Amateur Radio as a community-based service that enjoys support from the wider Amateur Radio community worldwide. It combines elements of a distance education program with those of a social network. Principle Responsibilities Interacts with members by phone and email. Responds to non-members inquiring about Handiham Program Membership. Supports Handiham Program members with Amateur Radio equipment accessibility for those with disabilities, including people who are visually impaired. Supports students studying for license exams and Morse code with minimum monthly follow up communications (phone/email). Report student progress to Handiham Program Coordinator. Participates in weekly Handiham Program staff meeting. Promotes the Handiham Program by attending virtual and in-person ham radio events, appearing as a guest on podcasts, and helping with the booth at hamfests - including Dayton Hamvention (staffing booth). Assists Handiham Program coordinator with radio camp preparation - yearly attendance required to help manage camp activities including on-site preparation, tear-down, and preparing equipment for the next year. Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description 5+ years strong verbal and written communication 5+ years excellent communicator, team player, builds strong relationships, and collaborates effectively 2+ years Computer Skills - Email, word processing, spreadsheets, and using a computer as part of the home amateur radio station Preferred Qualifications High school diploma or GED Active Ham Radio Operator -Regular on-air activity and club involvement Experienced operating CW, HF, and VHV/UHF 2+ years Elmering - Mentoring people to obtain FCC license Experience using JAWS and NVDA (screen readers) Experience using VoiceOver with iPhone and iPad Experience using accessible ham radio assistive technology-JJRadio, Hampod, etc. Experience making satellite contacts Experience with fox hunting Experience with weak signal modes such as aurora and meteor scatter Experience constructing antennas for amateur radio operations Experience with packet radio Experience with kit building Experience with logging software Experience with DMR, AllStar, Echolink, D-Star, Fusion Experience with Clear Node, Nano Node, repeater control Experience in Assistive Technology-Especially focusing on AT for people who are visually blind Licenses/Certifications FCC Technician Radio License required - within 6 months of hire FCC Extra Class Amateur Radio License preferred - within 12 months of hire FEMA IS-100, IS-200, IS-700, IS-800 preferred VE accreditation preferred Physical Demands Light Work: Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently Pay Range Pay Range: $22.71 to $31.13 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

The IT Cloud Engineer - Security provides the vision, strategy, functionality, and technology solutions for creating and maintaining security system and solutions for both public and private cloud infrastructure-based solutions. This position collaborates with the Information Technology teams to lead the organization toward the deployment of technologies which focus on the trust, risk, and security management of the company environment. These may include PaaS, SaaS, hosted, and on-premises solutions - allowing for flexible, secure, on-demand cloud-like functionality and services while endeavoring to provide resiliency and achieve cost reduction, while maintaining a highly secure and flexible environment. Essential Accountabilities: Level I • Enforces and integrates security solutions, tools, and appropriate controls to align to security policies, standards, and procedures. • Stays current with leading security technologies, standards, and best practices as well as cyber threat landscape and evolving mitigation approaches and techniques. • Acts as a high-level escalation tier for operational support in assigned technical areas. • Conducts proof-of-concept testing in a lab environment. • Creates, updates, and maintains supporting documentation for technology standards. • Designs and deploys security solutions to support and ensure alignment with business requirements. • Works with technology vendors and technical subject matter expert (SME) to produce corporate standards with regards to assigned technology areas. • Collaborates and/or leads engineering solutions, integrating multiple systems and/or technologies. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Regular and reliable attendance is expected and required. Performs other functions as assigned by management. Level II (In addition to Level I responsibilities): • Acts as a primary engineer for assigned technology areas maintaining highly performant and optimized infrastructure environment. • Researches technologies and perform analysis that significantly contributes to budget and expenditures for assigned technology areas. • Collaborates and participates in the development and execution enterprise strategy in the assigned technology area. • Assists in the RFI/RFP process. Level III (In addition to Level II responsibilities): • Research and recommended solution designs. Establishes business justifications for purchases made within assigned technology areas. • Significant contributor to automation workflows and focuses on automation for job-related tasks. • Performs system analysis and capacity planning of security assets. • Assists with mentoring of Level I and II Engineers. Level IV (In addition to level III responsibilities): • Acts as trusted advisor to the management team. • Emphasizes technology cost optimization when designing new solutions. • Leads business critical projects efforts for IT infrastructure. • Leads internal strategic efforts, collaborates, and mentors peers. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Four (4) years of related experience. • Associates degree in Computer Science, Information Technology, or related field In lieu of degree, three (3) years of related work experience required. Bachelor's degree preferred. • Intermediate knowledge of security, compliance, and audit policies/procedures. • Basic experience with research, design, and implementation in assigned technologies. • Basic infrastructure operations and infrastructure project delivery experience essential. • Basic scripting and automation experience. • Advanced communication skills. • Intermediate understanding of cloud computing infrastructure and concepts. • Intermediate knowledge of securing cloud and/or on-prem (i.e.: ability to secure disparate systems). • Intermediate ability to engineer and integrate new security designs with an emphasis on solutions that align with overall security strategy. • Demonstrates intermediate knowledge of a minimum of two (2) concepts and/or tools listed below: o Encryption o PKI o Network and application security, and related firewalls (Palo Alto Networks, Imperva, Azure, AWS, etc.) o Identity management (AD, Entra ID, conditional access, MFA, SSO, etc.) o Virus detection and end point security (Defender preferred) o Vulnerability scanner and pen testing tools (e.g., Rapid 7, Nessus, Nexpose, Metasploit, Appscan, Burp suite, Ida Pro etc.) o IDS/IPS and related tools. o Comprehensive Cloud security platform (Palo Alto Prisma) o Security logging and monitoring (SIEM e.g., ArcSight, Splunk, SolarWinds LEM, Azure Sentinel, AWS Guard Duty, etc.) o Common web application security vulnerabilities (e.g., OWASP) o Application security o Security architecture principals/concepts (i.e., Zero Trust) Level II (in addition to Level I qualifications): • Intermediate knowledge of security, compliance, and audit policies/procedures. • Intermediate knowledge of a minimum of three (3) concepts and/or tools listed above. • Intermediate Security operations and infrastructure project delivery experience. • Demonstrates intermediate technical documentation ability. • Intermediate experience with IT computing resource management and optimization. • Displays advanced business maturity and demonstrated confidentiality. • Intermediate knowledge of Disaster Recovery. Level III (in addition to Level II qualifications): • Advanced knowledge of a minimum of four (4) concepts and/or tools listed above. • Strategic vision in alignment with business objectives. • Intermediate scripting and automation experience preferred. Level IV (in addition to Level III qualifications): • Advanced knowledge of a minimum of five (5) concepts and/or tools listed above. • Demonstrated advanced competency in team leadership/technical leadership, facilitation, and project leadership. • Advanced understanding of Disaster Recovery procedures related to IT infrastructure. • Advanced knowledge of security, compliance, and audit policies/procedures. • Advanced scripting and automation experience. Physical Requirements: • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. • Ability to work in a home office for continuous periods of time for business continuity. • Ability to provide on-call rotation support. ************ One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E9 - Minimum: 110,093 Midpoint: 154,130 Max: 198,168 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Sales Representative I role is an entry level role designed to provide a holistic training experience for individuals to enter the group insurance industry, leading to full sales and/or service responsibility for a territory/geography within a 12-month timeframe. The role will receive mentorship, hands-on learning, and professional development designed to launch a career with confidence and competence related to group insurance products, positioning, sales fundamentals, relationship management, and financial acumen. This role is designed to serve as strong bench-strength for current territories while helping to fuel growth of future white-space expansion targeted geographies. Primary duties may include, but are not limited to: Foundational Knowledge (25%) -Employee benefits product knowledge. -Broker relationship management. -Sales fundamentals, underwriting, and compliance. Business Immersion (25%) -Collaboration with experienced sales leaders and mentors. -Support of broker relationships, quoting, and proposal development. -Participation in strategy sessions and internal sales planning. Field Experience (25%) -Join experience group reps in the field to meet brokers and observe client conversations. -Present benefit solutions and begin managing sales activity. -Gain hands-on experience with support and coaching. -Take ownership of outreach, prospecting, and follow-ups. Territory Business Development (25%) -Eventual ownership of territory and broker relationships. -Management of full sales cycle with manager support. Job Requirements Required Education and/or Certifications Bachelor's degree (or graduating college senior) Ability to obtain an insurance license within the first 60 days - training provided Recommended Education and/or Certifications Proficient in Microsoft Office suite Required Work Experience Any experience in sales is preferred but not required Salary Band: S05 This selected candidate will be expected to work remote. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

The Senior Product Manager will drive innovation and success in our product portfolio. This role requires a blend of market analysis, customer insight, and product strategy to identify opportunities, guide development, and ensure successful commercialization of healthcare products. The ideal candidate has expertise in the medical device industry and possesses strong leadership, analytical, and communication skills, coupled with a proven history in launching healthcare products and navigating regulatory frameworks. This is a unique opportunity to collaborate across functions and make a tangible impact on patient care and business growth. ResponsibilitiesMarket and Customer Insights Conduct in-depth market research to identify customer needs and industry trends. Monitor global competitive activity, analyzing product performance and pricing to assess strengths and weaknesses compared to Inogen's portfolio. Engage with healthcare professionals and patients to gather deep customer insights and inform value proposition creation (Empathize, Define, Ideate, Prototype, Test). Establish and maintain relationships with KOL and other clinical resources. Strategic Product Management Work with senior management on the development of the long-term vision and strategy for product portfolio, one which align to the company's overall vision, strategy, and objectives. Responsible for monitoring the portfolio P&L, work within the organization to help meet key financial goals. Identify new opportunities and foster innovation to fuel growth and differentiation. Perform business analysis driven by key market drivers and trends and develop detailed financial models and value propositions to rationalize new product introductions. Build product roadmaps detailing product enhancements and new product introductions, supporting value creation, both internal and external. Communicate product portfolio strategy and roadmap to key departments, ensure organizational alignment. Assist in making department budget and planning, allocating resources, and delegating tasks. Support product intellectual property strategy (patents / trademarks) and work with counsel as needed. Product Development and Commercialization Lead commercialization efforts for new product launches: Craft strategic launch plans covering market targeting, positioning, pricing, and distribution strategies. Define Target Product Profiles (TPPs) and user requirements documentation. Integrate Voice of Customer (VOC) insights into R&D processes. Collaborate with cross-functional teams (Downstream Marketing, Sales, Finance, Operations, etc.) to ensure launch readiness. Ongoing Product Support Function as the Subject Matter Expert (SME) for Sales and Marketing teams: Research and develop compelling product claims to strengthen market positioning. Publish sales bulletins and create pricing strategies to optimize margins. Design and deliver product training for internal teams and external distributors. Monitor customer feedback to inform product improvement recommendations. Represent the VOC in cross-functional initiatives to enhance product performance user experience, and operational support. Assist in the hiring, training, and development of product management team members. Knowledge, Skills, and Abilities Expertise in healthcare regulatory frameworks (e.g., FDA, EU MDR). Strategic thinker with experience in product roadmaps and lifecycle management. Strong customer-centric mindset and user experience focus. Technical proficiency in stage-gate and/or agile development methodologies. Analytical skills for data-driven decision-making, including KPIs and ROI analysis. Proven leadership in cross-functional team collaboration. Exceptional communication, organizational, and problem-solving skills. Adept at conducting qualitative and quantitative market research. Adaptability to evolving regulatory, technological, and market demands. Qualifications Bachelor's degree required; MBA preferred. 7-10 years of Product Management experience within the medical device industry, ideally in the respiratory care space. 1-3 years Project Management experience, required. Successful track record of launching at least three healthcare products, with experience in design control and quality management systems. Familiarity with DME channels and healthcare workflows preferrable. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $126,000.00 and $157,000.00 annually. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Our Benefits and Rewards:In addition to the expected base salary, this role is eligible to participate in Inogen's annual performance bonus incentive plan, highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Description At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary This position is responsible for the satisfactory sales and service of Group products offered by AUL. This position contributes to the generation of new product sales and renewals of in-force groups. Primary duties may include, but are not limited to: Produce within the assigned territory and achieve satisfactory sales results and submissions of OneAmerica/AUL products. Meet renewal objectives as established by the home office. Provide acceptable levels of service to producers and clients. Assist the Regional Vice President in the development and implementation of the RGO marketing plan. Operate within the RGO budget. Conduct sales and product seminars as necessary. Attend regularly scheduled manager one on ones and office meetings to help identify patterns, areas for improvement, and find ways to provide better experiences for our brokers and their clients. Remote setups use video technology and meet in person on a regular cadence. Manage assigned territory to achieve net quote activity levels that meet selling objectives. Use Group Market Share, MiEdge, and Salesforce data effectively to expand market presence and increase sales production. Develop a plan to achieve case activity targets that aligns to our core strategy. Job Requirements Required Education and/or Certifications Bachelor's Degree or any combination of education and experience which would provide an equivalent background. Life and Health license Recommended Education and/or Certifications Proficient in Microsoft Office suite Required Work Experience 3+ years of sales experience in Employee Benefits and/or related sales and marketing experience. High School Diploma required, or any combination of education and experience which would provide an equivalent background Salary Band: S05 This selected candidate will be expected to work remote. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

Aeroflow Health - Manager, E-Commerce Strategy & Merchandising - Remote Opportunity Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We've grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country, and are recognized on Inc. 5000's list of fastest-growing companies in the U.S. Your Opportunity to Make an Impact As the Manager, E-Commerce Strategy & Merchandising for the Mom & Baby Team, you will join a group of talented marketing professionals and play a pivotal role in elevating our brand. You'll lead the strategy for digital merchandising, product placement, and customer experience optimization on our Magento/Adobe Commerce website, supporting both insurance-covered and cash-pay offerings across the Aeroflow Breastpumps portfolio. Reporting to the Senior Manager, Brand Strategy & Marketing, this role will ensure that our e-commerce experience drives engagement and conversion among hundreds of thousands of expectant and new parents annually. You'll collaborate across six product verticals-Breast Pumps, Replacement Parts, Milk Storage Bags, Lactation & Perinatal Education, Pregnancy Support & Postpartum Recovery, and Cash-Pay E-commerce-ensuring Aeroflow Breastpumps delivers a seamless, on-brand experience. Primary Responsibilities Lead Digital Merchandising & E-Commerce Site Strategy Drive the strategy for digital merchandising to ensure products and services are positioned effectively, driving both education and conversion, to deliver a seamless customer experience across both insurance-covered and cash-pay pathways, including logged-in and logged out site experiences. Translate product positioning and marketing strategies into on-site merchandising, category organization, and promotional campaigns that drive conversion. Oversee the creation and maintenance of accurate, informative product descriptions that go beyond manufacturer content to add real value for customers. Analyze sales and engagement data to optimize product placement and visibility, ensuring top-performing and priority products and services are highlighted. Use data analytics and AI tools to recommend companion products, improve product bundling, and maximize cross-selling opportunities. Manage merchandising data (categories, attributes, product associations) to ensure accurate and strategic catalog presentation. Manage ongoing product catalog data, including updates, maintenance, and governance to ensure accuracy and consistency. Website UX & Customer Journey Optimization Ensure the website's layout, navigation, product placement, and overall customer journey are seamless and designed to move users through the funnel. Partner with Marketing, UX, Research, and Web Development teams to plan, design, and implement user experience enhancements. Manage product listings, site updates, and digital assets within Magento/Adobe Commerce, including CMS management, merchandising workflows, catalog governance, and QA/publishing processes. Maintain compliance with HIPAA/patient confidentiality regulations and other applicable laws and policies. Cross-Functional Collaboration Collaborate with Brand, Performance Marketing, and Web teams to align product strategy, campaigns, and site experiences, optimizing for engagement and conversion. Partner with SEO to optimize PDPs, review content, and enhance manufacturer and category pages for search performance and customer engagement. Partner with the Brand Marketing team to ensure all on-site content, modules, and landing pages align with brand standards, while optimizing visual hierarchy and design for both education and conversion. Analytics, Conversion, and Continuous Improvement Monitor and report on key website performance and conversion KPIs, including conversion rate, bounce rate, click-through rates, and funnel performance. Partner with Brand Marketing to ensure the site supports email/SMS campaigns and drives deeper funnel conversion. Conduct data-driven analyses to identify user pain points, implement A/B testing, and develop strategies that improve both user education and purchase decisions. Present insights and actionable recommendations to leadership to enhance the overall customer journey and achieve business growth targets. Core Capabilities Strategic leadership in shaping and executing website and merchandising initiatives that elevate digital CX and align with overall business goals. Strong UX/UI mindset, leveraging data, A/B testing, and customer insights to continuously improve site experiences. Exceptional collaboration and communication skills, fostering alignment across Brand, Marketing, UX, Web, and Sales Operations teams. Creative, resourceful problem-solver with a CX-first perspective and ability to translate product positioning into engaging on-site content. Required Qualifications (Must Have) Bachelor's degree in Marketing, Business, E-Commerce, or a related field. 7+ years in eCommerce marketing (primarily B2C), with deep experience in online merchandising, site optimization, customer experience strategy, and product marketing. Proven success in growing DTC businesses through e-commerce channel improvements (beyond digital advertising), with a clear focus on conversion and revenue growth. Proficiency in data analytics and reporting tools (e.g., Google Analytics, Tableau) with the ability to evaluate product performance, user behavior, and conversion funnel metrics, and translate insights into actionable strategies. Hands-on experience with Adobe Commerce (Magento) or comparable enterprise platform (Shopify Plus, SFCC, BigCommerce), including product catalog/content management; Adobe Commerce certification preferred (Expert highly preferred). Strong project management and cross-functional leadership skills with the ability to balance strategic vision and hands-on execution. Experience with predictive analytics, conversion rate optimization, cart abandonment recovery and personalization tactics. Detail-oriented, results-driven and committed to delivering best-in-class digital experiences. Comfort navigating Adobe Commerce (Magento) Admin for content and product updates, with a working understanding of HTML/CSS sufficient to collaborate effectively with developers (not to code independently). You Might Also Have Experience with SEO best practices for e-commerce product listings, PDPs and manufacturer content. Knowledge of customer segmentation, lifecycle marketing and personalized shopping experiences. Previous experience in healthcare, medical equipment or other related industries. Familiarity with CRM tools (e.g., Braze) and how they integrate with e-commerce platforms. A passion for optimizing customer journeys, collaborating with creative teams and driving measurable business growth. Why Join Aeroflow Health? Make a Real Impact: At Aeroflow, your work doesn't just drive business success-it helps improve, extend, and even save lives. By supporting new and expectant mothers, we empower families during one of the most critical stages of their lives. Fully Remote Role: Enjoy the flexibility of working from anywhere while staying fully connected to a fast-growing, mission-driven team. Competitive Compensation: We offer a highly competitive compensation package, including health, dental, vision, life insurance, 401K with company match, and more. High-Impact Role: You'll work directly to support the company's core revenue stream, with endless opportunities for growth and career advancement. Innovative Work Environment: We foster a culture of creativity and collaboration, giving you the tools and flexibility to succeed. Work-Life Balance: Enjoy a healthy work-life balance with PTO accrual from day one, paid holidays, and more. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! #MPC-1 Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.

Job Description Shift: Monday-Friday 8:00 am - 5:00 pm EST Pay: $20/hour Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers. We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare. The Opportunity Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients. As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies. This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift. Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday. Your Primary Responsibilities We are currently seeking a Customer Account Representative. CAR is typically responsible for: Handling a high-volume number of both incoming and outgoing phone calls daily Updating account information, such as: product needs, insurance, contact information, etc. Placing resupply orders for current patients that receive incontinence supplies and catheters Researching insurance payer requirements and understanding reimbursement procedures Troubleshooting equipment problems and offering product changes Maintaining HIPAA/patient confidentiality Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Regular and reliable attendance as assigned by your schedule Other job duties as assigned Skills for Success Excellent Customer Service Skills Ability to Think Critically Exceptional Organization High Level of Compassion Outstanding Written and Verbal Communication Willingness to Make Decisions Independently Ability to Contribute to a Team Must Be Adaptable and Willing to Learn General Computer and Email Proficiency Required Qualifications High school diploma or GED equivalent 1 year of customer service experience preferred 1 year of call center experience preferred Excellent written and verbal communication skills Excellent critical thinking skills Excellent De-escalation skills Excellent active listening skills Ability to multitask - shifting between open applications as you speak with patients Ability to type 40+ words per minute with accuracy A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management. You might also have, but not required: Knowledge with different types of insurance such as medicare, medicaid, and commercial plans DME supplies, specifically with incontinence and catheters What we look for We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible.

The Medical Device Sales Representative calls on physicians and discharge planners, winning patient referrals for Inogen. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service. The Medical Device Sales Representative is an Inogen product and clinical applications expert and operates in close collaboration with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives. Responsibilities (Specific tasks, duties, essential functions of the job) Referral Development Manager (RDM) Procure new oxygen patient referrals to meet/exceed sales targets. Represent/promote Inogen product and services to referral community. Meet/exceed monthly sales call targets. Deliver/set up equipment when necessary. Keep detailed records of all sales activities and customer interactions. Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Senior Referral Development Manager (RDM) In addition to items listed for Referral Development Manager (RDM),a Senior Referral Development Manager (RDM) may also be responsible for the following. Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes. Act as liaison to other departments representing Referral Development Manager's. Ensure team members are adhering to standard operating procedures and retrain as necessary. Make independent decisions to help guide and instruct other RDM's. Knowledge, Skills, and Abilities Excellent presentation skills required. Oxygen referral experience with proven track record required. Must be a self-starter and deliver results with limited oversight. Experience working with the 65+ demographic a plus. Proven track record of successful team participation is required. Successful experience in identifying new referral opportunities desired. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Effective conflict resolution. Analytical & problem-solving skills & ability to multi task. Solutions-oriented problem solver. Excellent planning, communication and organizational skills. Qualifications (Experience and Education) Level I RDM Associate degree in Sales, Technical, Business, Clinical, or related field of study, preferred. Clinical background/licensure (RT, RN), preferred. 2-3 years medical referral sales experience, required. Basic knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Level II Sr. RDM Clinical background/licensure (RT, RN), preferred. Associate degree in Sales, Technical, Business, Clinical, or related field of study, required. 3+ years medical referral sales experience, required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $64,000 and $73,727.00 annually plus variable compensation governed by the Sales Commission Plan. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Our Benefits and Rewards:In addition to the expected base salary, this role is eligible to participate in Inogen's highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence. As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Indiana residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Minnesota residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Ohio residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Qualifications About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Georgia residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different