Provide A Ride jobs - 34 jobs

Job Title: Provider Relations Administrator Department: Provider Relations Reports To: Provider Relations Manager FLSA Status: Exempt General Description: The Provider Relations Administrator plays a critical role in supporting Provide A Ride's network of subcontracted transportation providers. This position serves as a key liaison between internal teams and external providers, ensuring that communications, compliance, and operational processes run smoothly. The Provider Relations Administrator helps foster positive, productive relationships with transportation providers, enabling the delivery of safe, reliable, and high-quality service to the communities we serve.Essential Job Duties and Responsibilities: Monitor and initiate initial credentialing and compliance follow-up with transportation providers, escalating unresolved issues to the Provider Relations Manager as needed. Review and process transportation provider applications for prospective network leads. Notify applicants who do not meet network requirements in a professional and timely manner. Maintain and regularly update the prospective lead tracking spreadsheet to ensure accurate records. Respond to and assist providers with questions and concerns related to billing, credentialing, compliance, operational processes, and system usage. Identify opportunities to educate providers on Provide A Ride's policies, processes, and technology platforms to improve network performance. Collaborate with internal departments to resolve provider-related issues, questions, and service requests. Verify provider adherence to established billing, dispatch, scheduling, and quality assurance protocols. Provide refresher training or updates when policies, procedures, or systems are modified. Distribute transportation provider invoices and KPI report cards in accordance with published schedules. Conduct monthly exclusion checks on provider driver and owner lists to ensure compliance with regulatory requirements. Enter and maintain accurate provider profiles in internal management software systems. Support vehicle inspections and provider audits to confirm compliance with operational and safety standards. Perform other duties as assigned to support the goals of the Provider Relations department. Qualifications and Requirements: To perform this job successfully, an individual must be able to carry out each essential duty with a high level of accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: College degree preferred. Minimum of one year of related experience in transportation, healthcare operations, provider/vendor management, or a related field. An equivalent combination of education and experience may be considered. Skills: Strong time management and organizational skills. Working knowledge of transportation logistics. Proficiency with Microsoft Office (Excel, Outlook, Word). Demonstrated ownership and accountability for work product. Excellent customer service and communication skills. Ability to remain positive and team-focused during high-pressure situations. Strong attention to detail and accuracy. Ability to communicate professionally with individuals at all levels. Capacity to prioritize multiple projects, incidents, and requests effectively. Empathy and the ability to identify and respond to provider needs and circumstances. Ability to recognize, appropriately handle, and escalate emergent situations. Commitment to upholding confidentiality and company protocols. Adherence to all Provide A Ride policies and procedures. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, type, and communicate in person and by phone. The employee may occasionally stand, walk, reach with hands and arms, and twist the neck. The employee must occasionally lift and/or move approximately 10 to 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment: The work environment is primarily office-based, with routine use of standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Job Description SALARY: $68,224.00 - $80,267.20 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Human Resources Generalist performs high level professional work executing various human resources functions across the division. Responsibilities include executing the talent acquisition function for the organization, administering the new hire pre-employment and onboarding processes, managing HRIS data entry, supporting employee engagement initiatives and other Human Resources projects as needed. Perform other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Administers the full cycle recruiting process for the organization; hosts briefings, conducts sourcing, screening, and selecting candidates for job openings. Collaborates with hiring managers to understand job requirements and provide updates on vacancy status. Create and post vacancy announcements, conduct interviews, and assess candidate qualifications; Partners with hiring managers to ensure position descriptions remain up to date and accurate; conducts necessary research and comparative analysis to develop new position descriptions, as needed; Creates screening questions and Targeted Selection interview guides for vacant positions as needed; Manages the hiring process and ensures a positive candidate experience, including candidate outreach and follow-up through the offer phase; Facilitates the pre-employment process including background checks, references, physical exam scheduling, badging credentials, etc.; ensures selected candidates meet COTA's requirements for employment; Leads the employee onboarding experience; administers the personnel action process for new hires and promotions and enters personnel and salary data into HRIS platform; Partners with Learning & Development to coordinate new hire orientation for employees; and, Assists COTA in achieving its EDI goals in all areas of responsibility in a manner that results in treatment without regard to race, color, religion, national origin, age, sexual orientation, disability, or any other protected characteristic under relevant state and federal laws. Demonstrates a commitment to equal employment opportunity, including meeting recommended goals and timetables. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a bachelor's degree in human resources, business administration or a related field and three-to-five (3-5) years of experience in Human Resources, talent acquisition, and/or customer service. An equivalent combination of education and experience will also be considered. HR experience in a union environment preferred. PHR/SPHR/SHRM certification preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status Job Posted by ApplicantPro

Job Description PAY: Onboard Pay: $30.06/hour; Training Pay: $23.00/hour; Top Pay 5 Years of Service: $40.08/hour BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation SCHEDULE: Application is for our 2026 training classes. Candidates must attend mandatory, paid, 9 (nine) week training period. After training, variable shifts at any time of COTA service. Schedules are based on seniority, new operators must be willing to work any shift and day or night as required. POSITION SUMMARY: This position is accountable for operating a motor coach and transporting COTA customers in a safe, courteous and on-time manner. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Operates a motor vehicle safely and courteously, transporting customers over the various lines in COTA's system while complying with all state and local traffic laws. Performs work in accordance with operating rules and regulations. Speaks coherently and plainly, in order to call out stops and provide customers with any necessary information. May operate any motor vehicle of 30 feet or less on the Neighborhood Circulator Route Board when required. Conduct Pre-Trip, bicycle rack and engine compartment inspections. Assist Passengers utilizing wheelchairs to enter/exit bus and assist with wheelchair tie-downs per ADA guidelines. May serve as a training instructor, training student bus operators in the safe operation of a motor coach over prescribed routes. Training instructors are chosen by driving ability and overall performance. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Must be at least 21 years old. Must have a valid Ohio Driver's License and able to obtain/maintain a Commercial Driver's License. Must have a high school diploma or equivalent (G.E.D.). Must have proof of U.S. citizenship or authorization to work in the U.S. Must have one year's experience in a public contact job, preferably as a sales clerk, waiter waitress, customer service, etc. Must have a steady work history. Must have reliable transportation. Must have a clean criminal record. Some convictions may result in disqualification. Must satisfactorily complete all pre-employment testing. Must meet the physical requirements outlined in the attached Job Task Analysis. Must successfully pass the post-offer physical capability testing. Must verify the past three (3) years' driving record and meet the following criteria: No more than one moving violation within 1 year. No more than 2 moving violations in last 3 years. No revocation/suspension in last 3 years. No OMVI or DUI in last 3 years. No hit and skips in last 3 years. No ACDA (Assured Clear Distance Accident) in last 3 years. Must be able to work mandatory overtime to include, but not limited to, early mornings, evenings, and weekends. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. Job Posted by ApplicantPro

Salary: $77,875.20 - $91,603.20 Benefits: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation Essential Job Functions Builds collaborative and productive working relationships with managers and employees to enhance workforce performance by supporting employee development; Supports the employee relations functions with a focus on labor relations, for represented employees and leaders, providing coaching to all levels of the organization; Conducts investigations of workplace complaints and allegations, for represented staff, including, but not limited to discrimination, harassment, retaliation, hostile work environment and policy violations; provides written documentation for findings and recommends corrective action, as needed. Proactively assesses team and manager development needs, makes recommendations, and implements appropriate solutions; Partners with HR colleagues to support data collection and reporting based on business needs; identifies trends in employee relations, talent acquisition, benefits and wellness, and learning and development to help inform decisions and improve processes to minimize reactive work; Conducts exit interviews and analyzes the data and trends for feedback or improvement; Participates in projects as an integral member of the extended HR division and influences others across the organization; supports strategic HR initiatives, and serves as a consultant on general HR issues; and, Supports organizational change management and culture development initiatives that support the business in its innovation and growth objectives. Gathers former employee information to complete initial requests for unemployment claims and requests for appeals, participates in hearings; Participates in panel interviews, as needed. Helps design and facilitate training based on data analysis; Leads with integrity, respect, high personal standards and builds personal credibility; Regular, predictable and punctual attendance required; and Performs other duties as assigned. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a bachelor's degree in human resources or related field and three (3) years' experience in human resources. Experience working in or having exposure to a union environment is preferred. An equivalent combination of education and relevant experience will also be considered. PHR, SHRM-CP or sHRBP certification preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status

SALARY: $28.58 BENEFITS: * Medical, Vision, Dental, Supplemental and Life Insurance * Paid Parental Leave * Employee Discounts * COTA Bus Pass * Wellness Initiatives * On-Site Chair Massage * On-Site Health Coach * Tuition Reimbursement * Student Loan Repayment Program * Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: The Coach Cleaner is responsible for keeping the organization's vehicles in a clean and presentable condition. They will clean both the interiors and exteriors of COTA's buses as well as replenishing supplies in coaches and in work areas. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: * Cleans interior of vehicle, using broom, cloth, mop, vacuum cleaner, and whisk broom. * Fuels Coaches and adds various fluids to the Coach; * Periodically washing all interior surfaces with soap and water as required. * Cleans windows with water, cleansing compounds, and cloth or chamois. * Cleaning up and removing trash and debris from coaches and surrounding work area. * Replenishes sanitary supplies in vehicle compartments. * Cleans exterior of vehicle by operating coach washing machine and driving coaches through washer. * Manually washing exterior of coaches including windows and wheels. Removes dust, grease, and oil from exterior surfaces of vehicles, using steam-cleaning equipment, or by spraying or washing vehicles, using spraying equipment, brush or sponge. * May polish exterior of vehicle. * Cleaning, sanitizing and shampooing coaches including unsanitary coach cleaning. May fumigate interior of vehicle, using fumigating gases or sprays. * Moving coaches within premises and parking buses in their proper locations. * May move coaches between facilities during declared emergency situations or fueling buses at different locations. * Proper use of the organization's equipment, materials and supplies and must notify management of any defects. MINIMUM EDUCATION & EXPERIENCE REQUIRED: * Requires a high school diploma or General Equivalency Diploma (GED); * Must have 2 years of experience in general maintenance, janitorial and/or Automotive cleaning and detailing; * Must be able to read and follow written instructions, follow oral instructions, change work priorities as directed, work in a fast-paced environment, work independently, and complete work assignments in a timely manner; * Must obtain a Temporary Class B Commercial Driver's License (CDL) with Passenger and Airbrake endorsements prior to your start date. Must obtain the Regular Class B CDL with Passenger and Airbrake endorsement within your first 6 months of employment; * Must be able to respond to calls outside of regular hours and help in the department in which they are qualified to help; * Compliance with the general rules, policies, and regulations of the organization, including safety rules; * Must be physically able to use and/or utilize any designated safety equipment, as designated by the organization or statute; * Taking care of and completing records and paper work required for work they perform; * Must be able to use computers and diagnostic equipment applicable to their job assignments; * Perform training of other employees as required by the organization; * Must be responsible for maintaining their work area, and organization property is a safe, clean and professional manner; * Must be able to lift up to 50 pounds occasionally, and up to 20 pounds frequently. Ability to walk/stand for the majority of your shift. Must be able to meet all physical requirement of the position; outlined in the job task analysis (JTA) JTA would be received during interview process; * Ability to work in an environment with temperature changes, humidity changes, fumes/gases, chemicals, noise and wet conditions; * Must wear safety glasses, gloves and steel toe boots as required. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equity, Diversity, and Inclusion are of core importance and essential to the success of the organization. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. COTA believes that diverse and inclusive organizations gain the benefits in creating a stronger and more effective workforce resulting in services that better meet the needs of consumers and in result Move Every Life Forward.

FOR TRANSPORTATION/TRUCKING INDUSTRY Lebron and MJ. Tim Cook and Bill Gates. Richard Branson and Jeff Bezos. Who exactly is the best may be up for debate with these successful individuals, but when it comes to logistics, there's only one GOAT, and that's RTS. We are hiring driven Sales Account Executives for our Cincinnati, Ohio (45255) and Georgetown, Ohio (45121) offices. We have a small team of great people whom we work hard to take care of (just like we try to take care of our customers and the carriers we work with). If you're ready to put in the work, and you're looking for high earning potential, a chance to grow in your career, come #JointheTeam! WHY CONSIDER WORKING AT RTS? We're a multi-year Cincinnati Enquirer Top Workplace! We're a growing company in a rapidly-expanding industry (which means you can grow with us). We're team-oriented with a spirit of “friendly competition”, supporting everyone's success while pushing one another through competition. We're local and located 2 minutes from places like Target and Chick-fil-A. We have fun events revolving around our city's sporting events. We're personable and the owner will know your name and your favorite sports team. We have top-notch proprietary software IN-HOUSE to make your job easier and to impress your customers. We offer a 6-month paid training program with industry experts, followed by ongoing mentorship from leaders throughout the company. Benefits include Medical, Dental, Vision, Life, 401K and a discounted gym membership with the Beechmont Racquet and Fitness Club WHAT WILL YOU DO? Initiate, develop, and grow relationships with shippers and carriers in the 3PL world (extroverts, we're looking at you) Be responsible for weekly results focused on business development objectives, account activity, and outbound calls When the book of business shows necessary support, you will lead and delegate operational functions to a Logistics Coordinator who will be assigned to help exclusively with your load board. Strategize and communicate account goals and objectives to maximize account growth (and maximize the growth of your wallet!) Negotiate rates and contracts with customers, carriers, and other various parties Ensure customer and carrier satisfaction 24/7/365 WHAT SKILLS DO WE LOOK FOR? Strong communication and negotiation skills with the ability to problem-solve and find a solution in a timely manner The motivation and determination to succeed in a self-sufficient role where you are trusted to get the work done without being micromanaged Sales and/or 3PL experience is preferred, but some of the most successful Account Executives have come from restaurant, landscaping, or academic backgrounds, among others Eagerness to grow and develop personally, professionally, and financially HOW MUCH MONEY CAN YOU MAKE? Our commissioned sales could earn an average of $250, 000 per year.

SALARY: $115,398.40 - $135,761.60 BENEFITS: * Medical, Vision, Dental, Supplemental and Life Insurance * Paid Parental Leave * Employee Discounts * COTA Bus Pass * Wellness Initiatives * On-Site Chair Massage * On-Site Health Coach * Tuition Reimbursement * Student Loan Repayment Program * Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: The Director, LinkUS Program Controls provides strategic leadership in the development, implementation, and oversight of comprehensive program-level controls, including cost management, schedule adherence, risk mitigation, and performance measurement. This role ensures the successful delivery of multiple high-capacity transit corridor projects funded through the LinkUS initiative by driving consistency, accountability, and data-driven decision-making across all program elements. Perform other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: * Lead the development and implementation of program-level control systems to support corridor planning, design, right-of-way (ROW) acquisition, utility coordination, procurement and construction; * Implement and maintain program controls tools (e.g., Primavera P6, SAP, Oracle, Unifier, e-Builder, Procore), coordinate data across design, procurement, and construction teams. * Lead a centralized controls team and coordinate closely with corridor-level project controls, finance, procurement, risk management, and executive leadership. * Manage budgeting and financial controls for the LinkUS Program, providing leadership through planning, design, and capital delivery phases; and * Ensure integration of cost controls, schedule management, and earned value analysis to support effective project delivery and performance; * Monitor progress against approved baselines and oversee the tracking and analysis of change orders and cost variances across the LinkUS program. * Lead the identification and assessment of program risks, develop and maintain contingency budgets, and facilitate risk workshops, including FTA OP40-style reviews; * Evaluate potential impacts and advise executive leadership on mitigation strategies to minimize risk exposure and ensure program success; and, * Establish key performance indicators (KPIs), including cost-to-complete, schedule adherence, estimate at completion (EAC), and risk exposure. Develop and deliver monthly and quarterly performance dashboards. * Deliver training and ongoing support to project teams to ensure consistent application of controls standards. * Provides leadership to assigned COTA staff and project teams, as needed. * Collaborate with the FTA regional office to support Small Starts and New Starts funding applications. Assist in ensuring compliance with FTA requirements and help substantiate cost estimates and contingency levels. MINIMUM EDUCATION & EXPERIENCE REQUIRED: * Requires a bachelor's degree in business administration, finance or a related field and a minimum of five to seven (5-7) years' experience managing program controls in large-scale infrastructure (preferably transit) projects. Experience integrating cost, schedule, and risk at capital program level required. * PMP/EV certification preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status

Job Description SALARY: $74,027.20 - $87,089.60 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Strategic Response Specialist is responsible for ensuring proper protocol is followed regarding accidents and security incidents involving COTA and the general public. This position partners with COTA's Transportation Services Supervisors, Customer Ambassadors and city authorities in responding to and resolving threatening situations within various service areas. This position is responsible for the creation and management of detailed documentation of motor vehicle accidents (accident investigation report, witness statements, photographs, etc.) for claims, collections, accident investigation/appeal process, and other proceedings. Additionally, the Strategic Response Specialist supports a variety of outreach efforts to ensure non-profit and community resources are available to patrons requiring such services. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Ensures minimum variation in scheduled transit/on-demand service and customer safety through managing on-site street operations and utilizing digital communication tools to maintain effective communication with Road Supervisors and Customer Ambassadors; Ensures all department policies and procedures are followed. Also ensures Operators maintain compliance with FTA and ADA laws and regulations; Responds to revenue and non-revenue accidents and/or security incidents in a timely manner; ensures clear, concise and accuracy of all reporting, less any discrepancies and/or falsities; Photographs accident activity (i.e., damage to vehicles, injuries to customers, etc.); records, where appropriate; Collects information from witnesses regarding accidents and security incidents, including demographic information and witness statements; Partners with Transportation Street Supervisors and uses sound judgment to de-escalate and handle potentially dangerous situations in various zones throughout the city; Works in close proximity with the city's police, safety and fire departments as needed; Serves as a witness in cases (e.g., affidavits or testimony in Union grievances, arbitration, lawsuits, etc.); Serves as a liaison from Legal Division to Transit Operations; Executes route checks and ride checks and responds to Security-related events; monitors transit center, bus shelters and Park and Ride locations for security issues; and Assists with related task force functions in addressing security and safety concerns on bus lines and at bus shelters. Maintains an awareness of community and non-profit organizations such as those offering services pertaining to substance abuse, mental health, unhoused, sexual abuse, etc., to connect resources to customers requiring such programs; Conducts customer well-being assessments, as needed, and connects patrons to resources and long-term care support, when applicable; and, Maintains courteous and informative communications with the public and customers. Supports the ongoing operations of the COTA Safe & Secure For All Task Force; Participates in internal meetings regarding trends in transportation as directed by the Director of Risk Assessment; Must be willing to work any shift and day as required; Must be flexible in work assignments and daily tasks; May be required to be available through a mobile device via voice during and outside of normal working hours, at the manager's discretion, and must respond within a reasonable timeframe; Regular, predictable and punctual attendance required; and Performs other duties as assigned. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a High School Diploma or GED, and five (5) years of security and/or social work experience, preferably in transportation. An Associate degree is preferred. An equivalent combination of education and experience in business, public administration or social work will also be considered. FTA Level 1 Accident Certification upon hire. Must possess an Ohio Driver License with the ability to drive a transit vehicle for work purposes; Must have the ability to obtain TSI certification and complete all required training, if applicable. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. Job Posted by ApplicantPro

SALARY: $101,566.40 - $119,496.00 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Director, Capital Delivery provides strategic leadership for COTA's portfolio of capital and operational projects, ensuring they are delivered on time, within scope, and within budget. This role oversees a team of certified Project Managers, embeds PMI best practices, and leverages project management technology to drive accountability and operational excellence. The Director coordinates complex, multi-stakeholder initiatives that advance COTA's mission of delivering safe, reliable, and innovative transit solutions for Central Ohio. Perform other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Leadership and Oversight Direct and supervise a team of certified Project Managers, fostering professional growth and accountability; Establish and maintain project management standards, methodologies, and governance aligned with PMI's PMBOK Guide; and, Develop, implement, and manage Standard Operating Procedures (SOPs) for capital project delivery across COTA. Project Portfolio Management Oversee planning, execution, monitoring, and closeout of capital and operational projects; Ensure compliance with federal, state, and local regulations, as well as COTA policies and SOPs; Manage project setup, scheduling, and reporting within the project management system; and, Prioritize projects based on organizational goals, funding availability, and stakeholder needs. Stakeholder Engagement Collaborate with internal departments, external consultants, contractors, and public agencies to ensure successful project delivery; Provide regular updates to executive leadership, the Board of Trustees, and community stakeholders; Facilitate transparent communication on project milestones, risks, and outcomes; and, Maintain documentation to support quality management requirements. Technology and Systems Knowledge and experience with Project Management Systems, project management templates and automated approval workflows. Drive continuous improvement in digital project management tools, workflows, and SOP integration. Risk & Compliance Identify, assess, and mitigate risks across the project portfolio; Ensure adherence to procurement, contracting, and compliance requirements specific to public agencies; and, Maintain audit-ready documentation and reporting for oversight bodies. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a bachelor's degree in engineering, construction management, business administration, or related discipline and seven (7) years' experience in project management specifically within a leadership capacity. A master's degree is preferred. Certified Project Management Professional (PMP) Certification required. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status

Technical Project Manager Department: Software Engineering & Data Innovation Reports To: Director, Software Engineering & Data Innovation FLSA Status: Exempt The Technical Project Manager (TPM) is responsible for driving execution across the company's software engineering and data initiatives. This role ensures that all technical projects are structured, documented, and aligned with strategic objectives. The TPM partners closely with engineering, product, and operations leaders to maintain a clear roadmap, manage milestones, and ensure the timely delivery of key initiatives - including Merlin 2.0, AI integrations, and enterprise data modernization. This position bridges technical delivery and organizational alignment - combining disciplined project management with clear, concise communication across technical and business stakeholders. Key Responsibilities Project & Roadmap Management Develop and maintain the master technical roadmap across software, AI, and data projects. Establish and track milestones, deliverables, and interdependencies. Communicate progress, risks, and next steps clearly to leadership. Ensure alignment with organizational priorities and compliance timelines (e.g., HiTrust, AI policy, confirmatory diligence). Documentation & Communication Maintain up-to-date project documentation, including requirements, decisions, and status reports. Coordinate release notes, change logs, and post-deployment summaries. Create dashboards and visual trackers to communicate project health and KPIs. Translate complex technical information into accessible summaries for non-technical teams. Cross-Functional Collaboration Work directly with the Director of Software Engineering & Data Innovation to prioritize and sequence technical work. Partner with Operations, Client Relations, QA, and Finance to ensure readiness and alignment. Facilitate structured sprint reviews, retrospectives, and roadmap alignment sessions. Serve as liaison between development teams, leadership, and external vendors. Governance & Quality Ensure adherence to process standards across the software development lifecycle. Maintain accurate, audit-ready documentation and traceability of decisions. Identify process inefficiencies and recommend improvements for speed and clarity. Qualifications Education & Experience Associate degree or equivalent experience in Information Systems, Computer Science, Business, or a related field. 5+ years of experience managing technology, data, or software development projects. Strong understanding of SDLC and agile or hybrid methodologies. Familiarity with data systems, integrations, or analytics environments preferred. PMP, CSM, or other project management certification a plus but not required. Skills & Competencies Exceptional organizational and documentation skills. Proficiency with project management tools (e.g., Monday.com, Jira, Asana, or equivalent). Excellent written and verbal communication across diverse audiences. Strong analytical and problem-solving mindset. Demonstrated ability to manage multiple complex projects simultaneously. High emotional intelligence and ability to build trust across teams. Performance Indicators Timely delivery of roadmap milestones. Accuracy and accessibility of project documentation. Positive feedback from cross-functional partners on communication and transparency. Reduction in project friction or misalignment. Continuous improvement in process structure and delivery efficiency. Why This Role Matters This position strengthens the link between strategy and execution - ensuring the organization's technology roadmap is achievable, transparent, and efficiently managed. The Technical Project Manager provides the structure, clarity, and follow-through needed to keep complex initiatives moving in unison and aligned with leadership priorities.

Are you a recent automotive tech school graduate looking to kickstart your career? Or an experienced mechanic ready for a change and a better work environment? Provide A Ride is hiring full-time Automotive Technicians to join our growing maintenance team! We offer a stable schedule, supportive environment, and opportunities to grow your skills while keeping our fleet safe and road-ready. Schedule: Monday-Friday, 9:00am-6:00pm (some flexibility available) Every other Saturday Pay: Competitive and based on experience Responsibilities: Perform inspections, diagnostic testing, and preventative maintenance Complete oil changes, tire rotations, filter replacements, and engine tune-ups Diagnose and repair mechanical and electrical issues Conduct test drives to verify repairs Maintain accurate service records Keep shop equipment in good condition and stocked Requirements: Valid Ohio driver's license Must pass a DOT drug screen Previous automotive experience (school or work-based) Basic set of automotive tools Benefits: Health, dental, vision, and supplemental insurance PTO and paid holidays Ongoing training and development Monthly employee appreciation events Supportive and team-focused workplace Join a company that values your skills and supports your growth. Apply today and let's get you on the road to a great career! Provide A Ride is an Equal Opportunity Employer

Job Description SALARY: $77,875.20 - $91,603.20 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: The Senior Project Scheduler develops, evaluates, maintains, and distributes project schedules for the LinkUS Program using Oracle Primavera P6 software. The Senior Project Scheduler is critical to the LinkUS Program and ensures that project timelines, resources, and costs are effectively planned, tracked, and reported. The Senior Project Scheduler provides regular reports on the status of the project and LinkUS program and consults on any potential issues and mitigation plans. The Senior Project Scheduler is responsible for the full lifecycle reporting of the project. The Senior Project Scheduler prepares schedule related information for contract documents such as contract conditions pertaining to time available for completion of work, scheduling specifications and schedule related exhibits. The Senior Project Scheduler integrates schedules maintained by contractors and subcontractors into an overall Integrated Master Program Schedule (IMPS) for the LinkUS program of projects. The Senior Project Scheduler works closely with project managers, engineers, and other stakeholders to ensure all scheduling needs are met and any potential risks to the schedule are identified and mitigated. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS Schedule Development and Analysis Develops and monitors summary level phases for the program schedule to show the major deliverables, key milestones, and summary of work breakdown structure activities for tracking the project at a summary level. Analyzes baseline status and update schedules for adherence to contract requirements of scope, cost, quality, safety, procurement, permitting and project performance period, to provide the Director, LinkUS Program Controls with an accurate tracking tool to monitor contractor performance. Assists, reviews, and supports the risk register and project risk planning to ensure risks are proactively and effectively managed to minimize impact on schedule and cost. Uses Earned Value Management (EVM) techniques such as schedule/cost variance, schedule/cost performance index to determine the health of the project and provide advice and solutions to project/program managers regarding any foreseen/unforeseen slippage or cost overruns. Prepares monthly project reports on resource allocations and status of milestones to provide project/program managers summary information on ongoing projects. Progress Monitoring & Reporting Monitors project progress against the baseline schedule and report on deviations, delays, and changes. Produces periodic reports on project performance, including Earned Value Management (EVM), critical path analysis, and milestone tracking. Supports risk management efforts by updating risk logs and filing supporting documentation as requested. Risk Management and Mitigation Provides regular updates on project health, including schedule forecasts, potential risks, and impacts. Monitors and reports critical path and schedule performance. Analyzes the critical path to specific activities Quickly and efficiently identify variance from previous baselines. Build and manage a Baseline schedule using Federal Transportation Administration (FTA) and Federal Highway Administration (FHWA) standards Project Management Institute (PMI) best practices. Prepares various forensic analysis per recommended practices and contract specifications. Update and track risks and ensure that risks are included in schedule updates. Support quality requirements and document quality management information. Conducts schedule analysis and studies of problem areas to determine the criticality of scheduled activities. Recommend alternatives for schedule improvement to the project team for discussion and/or decision. Proactively identify potential scheduling conflicts, risks, and delays, providing recommendations to mitigate impacts. Collaborate with the project team to establish recovery plans and schedule compression techniques when necessary. Responsible for leading, when requested, the development and review of schedule recovery plans, including the evaluation of additional resources/costs required to affect such plans. Collaboration and Communication Serve as a key liaison between the project team, stakeholders, and management to communicate schedule status, risks, and changes. Assist in the development of presentations and reports for senior management, clients, and stakeholders. Documentation and Compliance Ensure proper documentation of schedule changes, approvals, and revisions in accordance with company standards and project requirements. Ensure schedules comply with any contractual requirements for reporting and deliverables as a key liaison between the project team, stakeholders, and management to communicate schedule status, risks, and changes. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a Bachelor's degree in Engineering, Construction Management or a related field and at least five (5) years' experience as a Senior Scheduler or Planner, specifically with Primavera P6 software in construction, engineering, or project management environments. Experience working with large, complex projects with multiple stakeholders and dependencies. Project Management Professional (PMP) Preferred . Oracle Primavera P6 certification Preferred . COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. Job Posted by ApplicantPro

Dispatcher - Customer Service & Logistics Looking for a fast-paced, office-based role where you can make an impact? Join Provide A Ride as a Dispatcher and help coordinate essential transportation services for our community. We provide safe and reliable rides across Ohio, and we need team players like you to keep our operations running smoothly! Why Join Us? Comprehensive Benefits - Medical, vision, and dental insurance Paid Time Off & Holiday Pay - Work-life balance matters Monthly Employee Appreciation - We recognize and reward our team Career Growth - Opportunities to advance within the company What You'll Do: Assign trips to drivers using state-of-the-art dispatch software Communicate with drivers via computer-based messaging and phone Provide real-time updates to customers on pick-up status Assist with handling and resolving customer concerns professionally Report accidents and incidents to management Support the Customer Service team by answering calls and entering trip information as needed Who We're Looking For: Call center or office-based customer service experience preferred Comfortable working in a team-oriented, fast-paced office environment Ability to work weekends and holidays as needed Must pass a pre-employment drug/alcohol screen and a State & Federal background check Provide A Ride is an Equal Opportunity Employer.

Job Description SALARY: $70,304.00 - $82,721.60 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: The Trainer, Vehicle Maintenance is responsible for effective coordination and delivery of advanced training and development programs within the vehicle maintenance department. This role collaborates closely with Vehicle Maintenance leadership to ensure accurate tracking and evaluation of all training programs. Supports workforce development by overseeing apprenticeship programs and delivering both foundational and ongoing training for vehicle maintenance supervisors to ensure operational excellence. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Develops and delivers hands-on, classroom, and on-the-job training for COTA maintenance staff on the repair and maintenance of diesel, CNG, electric, and other bus systems and components. Conducts retraining for vehicle maintenance employees involved in accidents to reinforce safety protocols and proper procedures. Collaborates with vehicle maintenance leadership to assess current and future training needs, align with strategic goals, and enhance team performance; makes recommendations to vehicle maintenance management on ways to improve efficiencies within the department. Designs and updates training materials, including manuals, lesson plans, certification programs, and online modules to support a 24/7 work environment. Coordinates training with OEMs and component manufacturers; monitors the frequency and quality of vendor-led sessions to ensure alignment with technical standards and workforce needs. Performs quality assurance activities, including vehicle inspections and follow-ups on repeat road calls; analyzes data on revenue vehicles pertaining to road calls, PM completion times, EAM reports, parts usage, etc. to identify root causes and recommend corrective actions. Maintains comprehensive training records and databases; conducts competency assessments and tracks trainee progress to ensure continuous improvement. Assists in the administration and testing for CDL permits; MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires an Associate's Degree in diesel mechanics, heavy equipment repair or related field and four (4) years of maintenance training and supervisory experience. An equivalent combination of education and relevant experience in vehicle maintenance will also be considered. Must obtain CDL Class B with a passenger endorsement within six (6) months of employment. 608, 609 EPA license, CNG fuel system inspector license; NFPA 70E Arc Flash Certification, CPR Certification, and ASE H and T series Master Certification preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. Job Posted by ApplicantPro

SALARY: $98,238.40 - $115,564.80 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: COTA's Sr. Manager, Transportation performs highly responsible management work providing safe, reliable, and efficient transportation and on-demand service (i.e. COTA//Plus) through the establishment of departmental goals, objectives, and day-to-day oversight of transportation operations staff. Perform other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Recommend and enforce COTA and ADA & Safety compliance operational policies and practices to ensure safe, accessible, and reliable delivery of all transportation and on-demand services; Maintain an awareness of all transportation and on-demand operational policy or practice changes and ensures impacted parties are aware of such changes; Monitor and enhance street operations, on-time performance, customer service, and fleet reliability through reviewing daily reports and system efficiency data related to Bus Operators' and Supervisors' performance, ensuring improved and consistent daily service for customers; Oversee the utilization of Rekor to monitor situations involving accidents, delays, police, and fire situations and take necessary action to continue street operations; Develop and implement strategic planning to ensure appropriate response to emergency situations or contingency events that require service changes or modifications to ensure continuation of operations; Develop and maintain a well-qualified workforce through the practice of sound general management principles including training, efficient work scheduling, performance monitoring, counseling and correction, and discipline, when necessary; Document and track any disciplinary actions or accidents that occur; open or work with an investigation team as needed to resolve incidents; Recommends to the Director of Transportation innovative programs to decrease lost time and heighten productivity of transportation personnel; Assures that labor disputes are avoided or minimized through the fair and equitable interpretation and application of all contract provisions by meeting regularly with employees, counseling and or disciplining employees up to and including discharge in accordance with established rules and regulations; Serves as first-step hearing officer during the grievance process; Regular, predictable and punctual attendance required. Manage and monitor special events like sign-up and retraining sessions, Roadeo, Red, White and Boom, etc.; Manage and schedule the Transportation Services Supervisors and Operators for assigned area; Oversee and contribute to any critical decisions relevant to Transportation and On-Demand services and affected parties; Ensure projects involving On-Demand Transportation Services are being delivered efficiently and on time; Oversees and manages the complaint process (third party, customer complaints and internal) for services in the Transportation Department; Foster and maintain a positive relationship with the operator union; ensure that MOA is understood and followed; Manage and collaborate with current and potential third party, external vendors to improve systems and operational needs when necessary; Oversees the utilization of Everbridge to send out relevant information to customers and stakeholders; Works with other departments to update operations software (Via, Trapeze, etc.) to increase operational efficiency; Monitors real-time reporting dashboards (i.e. Via) and takes corrective actions as needed; Serves as primary contact for multiple municipalities to address concerns, provide feedback, plan service requirements, and provide updates on the overall status of the On-Demand system. Processes payroll information as needed; Supervises and provides leadership for their staff. Ensures the organization meets its EEO responsibilities by assisting in identifying problem areas, participating in local minority organizations, participating in review of complaints alleging discrimination, and supporting career counseling for employees. Takes corrective action as necessary, on a timely basis, and in accordance with policy; and Performs other duties as assigned. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a Bachelor's Degree in Business Management or related field and seven (7) years' experience in transportation management, supervision, and administration. An equivalent combination of education and experience in business or public administration will also be considered. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status

Job Description SALARY: $81,702.40 - $96,137.60 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Program Public Pension through OPERS & Ohio Deferred Compensation POSITION SUMMARY: The Project Manager, Planning, is responsible for leading and managing multiple planning initiatives, including short-range and long-range transit projects, service change processes, policy development, and special projects. This role requires expertise in project management methodologies, stakeholder coordination, and strategic implementation to support COTA's mission and long-term transportation goals. The Project Manager, Planning facilitates cross-departmental collaboration, external partnerships, and institutional relationships to implement innovative transit solutions. This position ensures project milestones are met, provides status updates, identifies and manages risks, provides strategic direction, and oversees the execution of key transit projects. Key responsibilities include managing planning projects related to COTA Planning, overseeing consultants and technical teams, and coordinating with internal and external stakeholders, including the FTA. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward. ESSENTIAL JOB FUNCTIONS: Project Management & Execution Lead, plan, and execute key planning initiatives from conceptualization to implementation, ensuring projects are completed on time and within budget. Develop and maintain project scopes, schedules, risk assessments, and budgets, ensuring alignment with COTA's strategic goals. Track project performance and progress, implementing corrective actions as needed. Stakeholder Coordination & Communication Facilitate collaboration between internal departments, government agencies, and external partners to drive project success. Organize and lead cross-functional project teams, ensuring effective communication and alignment of project objectives. Draft and document standard operating procedures (SOPs) for the ongoing processes. Establish and maintain an internal and external feedback database, track action items, and ensure timely closure of the feedback loop. Prepare and present updates to the Board of Trustees, senior leadership, and community stakeholders. Contract & Consultant Oversight Manage contractor and consultant activities, ensuring quality performance and compliance with project requirements. Conduct quality assurance/quality control (QA/QC) reviews to maintain high project standards. Review and approve invoices, ensuring accurate financial tracking and budget adherence. Regulatory Compliance & Documentation Ensure projects comply with federal, state, and local regulations, including FTA requirements. Maintain complete project documentation for grant reporting and regulatory submissions. Assist in the preparation and review of planning documents such as the Short- and Long-Range Transit Plans, Project Management Plans, and Public Involvement Plans. Grant & Funding Management Identify funding opportunities and contribute to grant applications for transit projects. Collaborate with regional, state, and federal entities to secure financial support. Ensure compliance with funding requirements and proper allocation of resources. Technical & Design Coordination Review technical documents, including plans, specifications, and cost estimates for transit projects. Support engineering project managers in design reviews at various stages (30%, 60%, 90%) to ensure collaboration and project alignment. OTHER JOB FUNCTIONS: Assists in Development of Requests for Qualifications (RFQs) for professional services or Request for Proposals (RFP) for contractor activities; assists in the negotiation, preparation and administration of professional services; Manages and provides leadership in the selection of consultants and contractors. Ensures the organization meets its DBE goals for consultants and contractors. Takes corrective action as necessary, on a timely basis, and in accordance with policy; Regular, predictable and punctual attendance required; and Performs other duties as assigned. MINIMUM EDUCATION & EXPERIENCE REQUIRED: Requires a Bachelor's degree in City and Regional planning, Transportation and Logistics or other related fields and seven (7) years' experience in transit planning field. Master's degree in City and Regional Planning, Civil Engineering, or Business Administration preferred. COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. Job Posted by ApplicantPro

Transportation Scheduling Coordinator - Full Time $17/hour | PTO + Health Benefits | On-site in Warrensville Heights, OH Schedule: Monday-Friday, 8-10 hour shift between 8AM-8PM (Full-Time with One Weekday Off) Are you detail-oriented, organized, and ready to make a difference? Join Provide A Ride , a leading transportation provider in Northeast Ohio, as a Transportation Scheduling Coordinator. In this full-time, in-office role, you'll be part of a dedicated team helping ensure passengers get where they need to go-safely, efficiently, and on time. What You'll Do: Build and schedule daily transportation routes using scheduling software Monitor key efficiency factors like vehicle mileage, driver hours, and trip volume Assign subcontractor trips and manage updates on a daily basis Communicate with third-party vendors to ensure timely trip coverage Work closely with drivers, customers, and the operations team to ensure seamless service Enter urgent ambulance calls into the scheduling portal for upcoming coverage What You'll Bring: High school diploma or GED required Experience in dispatch, scheduling, logistics, or customer service preferred Strong organizational and communication skills Ability to work independently and manage multiple priorities Tech-savviness and attention to detail Why Work with Us? Starting pay: $17/hour Full-time schedule: Monday through Friday, 8:00 AM to 8:00 PM, with one selected weekday off Paid Time Off and Paid Holidays Health insurance options Training and development opportunities Meaningful work that helps people get to life-sustaining appointments Location: On-site in Beachwood

Non-Emergency Medical Transportation Driver - Wayne County Earn Up to $18.00/Hour ( Includes $1.50 shift differential and $0.50/hour performance incentive bonus ) Are you looking for a rewarding career where you can make a difference in your community? Provide A Ride is hiring dedicated drivers to transport passengers safely and reliably to their destinations. We specialize in wheelchair-accessible transportation, helping the most vulnerable individuals across Ohio. Why Join Us? Paid Training - Get the skills you need to succeed Competitive Benefits - Medical, vision,dental, supplemental insurance Work-Life Balance - Paid time off & holiday pay Company-Provided Vehicle - No personal vehicle required for work Free Uniforms - Professional and comfortable attire included Referral Program - Earn up to $500 for you and a friend! What You'll Do: Provide safe, reliable transportation to scheduled locations Secure passengers and wheelchairs properly for transport Plan efficient routes and ensure on-time arrivals Maintain vehicle cleanliness and report any maintenance concerns Deliver excellent customer service to passengers What We're Looking For: *This position provides you with a shared home-garaged company-owned vehicle to operate throughout the many counties we service in the State* At least 23 years old Valid Ohio Driver's License (2+ years) with a clean record ( No CDL required ) Ability to pass a pre-employment drug screen, physical exam, and criminal background check Comfortable working around service animals Ready to make a difference? Apply today! Provide A Ride is an Equal Opportunity Employer.

INSIDE SALES & SERVICE in the TRANSPORTATION / TRUCKING INDUSTRY (3PL) Lebron and MJ. Tim Cook and Bill Gates. Richard Branson and Jeff Bezos. Who exactly is the best may be up for debate with these successful individuals, but when it comes to logistics, there's only one GOAT, and that's RTS. We are hiring driven Sales Account Executives for our Cincinnati, Ohio (45255) and Georgetown, Ohio (45121) offices. We have a small team of great people whom we work hard to take care of (just like we try to take care of our customers and the carriers we work with). If you're ready to put in the work, and you're looking for high earning potential, a chance to grow in your career, come #JointheTeam! WHY CONSIDER WORKING AT RTS? We're a multi-year Cincinnati Enquirer Top Workplace! We're a growing company in a rapidly-expanding industry (which means you can grow with us). We're team-oriented with a spirit of “friendly competition”, supporting everyone's success while pushing one another through competition. We're local and located 2 minutes from places like Target and Chick-fil-A. We have fun events revolving around our city's sporting events. We're personable and the owner will know your name and your favorite sports team. We have top-notch proprietary software IN-HOUSE to make your job easier and to impress your customers. We offer a 6-month paid training program with industry experts, followed by ongoing mentorship from leaders throughout the company. Benefits include Medical, Dental, Vision, Life, 401K and a discounted gym membership with the Beechmont Racquet and Fitness Club WHAT WILL YOU DO? Initiate, develop, and grow relationships with shippers and carriers in the 3PL world (extroverts, we're looking at you) Be responsible for weekly results focused on business development objectives, account activity, and outbound calls When the book of business shows necessary support, you will lead and delegate operational functions to a Logistics Coordinator who will be assigned to help exclusively with your load board. Strategize and communicate account goals and objectives to maximize account growth (and maximize the growth of your wallet!) Negotiate rates and contracts with customers, carriers, and other various parties Ensure customer and carrier satisfaction 24/7/365 WHAT SKILLS DO WE LOOK FOR? Strong communication and negotiation skills with the ability to problem-solve and find a solution in a timely manner The motivation and determination to succeed in a self-sufficient role where you are trusted to get the work done without being micromanaged Sales and/or 3PL experience is preferred, but some of the most successful Account Executives have come from restaurant, landscaping, or academic backgrounds, among others Eagerness to grow and develop personally, professionally, and financially HOW MUCH MONEY CAN YOU MAKE? Our commissioned sales could earn an average of $250, 000 per year.