Purchasing and Mailroom Administrator
Provident Bank job in Ridgefield, NJ or remote
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The Purchasing Administrator is responsible for overseeing the bank's centralized purchasing program to ensure cost-effective, efficient, and policy-compliant procurement of supplies, furniture, equipment, and services essential to daily operations. This role enhances supplier performance, drives operational efficiency, and supports overall profitability through strategic sourcing, volume purchasing, and pricing analysis.
The position manages in-house inventory and implements centralized purchasing controls to leverage economies of scale. Additional responsibilities include overseeing the mail and supply room, coordinating with third-party messengers and delivery services, and providing support for upfit and refresh projects from requirements gathering and vendor sourcing through execution ensuring alignment with bank standards.
This position may be based in either our Oak Ridge or Woodbridge office.
KEY RESPONSIBILITIES:
Purchasing Operations & Vendor Management
Supervises a shared Receptionist/Purchasing Assistant and third-party mail services provider.
Manages procurement of all operational supplies, printed materials, furniture, equipment, and services.
Leads vendor negotiations regarding pricing, quantity, quality, delivery, and payment terms.
Administers the Office Supplies Program, including order approvals, user/system access, and invoice review.
Conducts competitive sourcing and secures management approvals following bank policy.
Maintains strong vendor and internal customer relationships.
Manages full vendor lifecycle: sourcing, due diligence, contract adherence, performance, and risk assessment.
Inventory Management
Maintains and updates requisition forms, inventory records, equipment lists, and service contracts.
Tracks order history, pricing, and usage trends to improve purchasing efficiency and capture savings.
Manage surplus assets, coordinate reuse, resale, donation, or appropriate disposal of obsolete items.
Budgeting, Policy & Mail Services
Approves invoices and obtains additional authorizations as required by policy before submitting for processing.
Assists with preparation of the annual capital expenditure budget.
Develops and maintains purchasing-related policies and crisis management procedures.
Serves as Vendor Relationship Manager for third-party courier services; manages routing changes, billing, and service quality.
Oversee daily operations of USPS, UPS, and outsourced mail service providers.
Facilities & Project Support
Contributes to the definition and administration of Facility Standards.
Provides project support for Facilities upfit and refresh efforts, including sourcing of furnishings and non-IT equipment.
Collaborate with Project Managers and stakeholders from planning through implementation.
Obtains vendor cost estimates, prepares budget approvals, and schedules deliveries.
Assists with property decommissioning and creates inventories to ensure proper handling of furnishings and equipment.
Travel to bank or vendor locations as required.
Evening or weekend work may be required on an as-needed basis.
Performs other related duties and special projects assigned.
MINIMUM QUALIFICATIONS:
High school plus 3 years related Procurement experience and/or training in the Procurement field.
A demonstrated ability to source new products or vendors, and the ability to obtain bids.
Experience in onboarding new vendors through a vendor management process, and strong negotiation skills.
3 years supervisory experience.
Must be proficient with MS Office programs; Outlook, Excel, and Word. Should be comfortable with operating a laptop, and learning new software programs and CMMS programs; i.e., ServiceNow.
Ability to write, read, and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals;
Ability to write routine reports and correspondence.
Ability to prepare Excel spreadsheets to identify cost savings and cost analysis for presentation to management and during bidding processes and for expense tracking.
Must maintain a valid driver's license, possess a clean driving record, and undergo an annual motor vehicle record check to operate company vehicles. Alternatively, must have the means to travel to various Bank locations or vendors for off-site work.
PREFERRED QUALIFICATIONS:
Associates or Bachelor's degree
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$58,900 - $84,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Relationship Managers - Commercial Lending - Opportunities throughout New Jersey
Provident Bank job in Iselin, NJ
Provident Bank is seeking seasoned Relationship Managers - Commercial Lending to join our team! Come learn why we are the Premier Super Community Bank!
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under general direction, this position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. The position is considered the more experienced job in the job family.
KEY RESPONSIBILITIES:
Solicits credit-worthy potential and existing customers in an effort to develop new business and increase or retain existing business within the framework of the policy and procedures of the Bank. Promotes profitable growth of the loan portfolio and maximum customer responsiveness
Oversees the preparation of loan presentation including detailed financial analysis and assessment of borrower's financial capacity and creditworthiness.
Assesses lending risks, identifies offsetting mitigants and makes recommendations on loan structure displaying sound credit judgment.
Establishes and promotes customer and community relationships; cross sells other Bank products and services; maintains continued awareness of market conditions and competition; continues education in financing products and techniques.
Manages all aspects of assigned loan portfolio with emphasis on covenant and bank policy compliance, credit quality and delinquency control.
Facilitates closing of the loan transactions with strict compliance with approved terms and conditions.
MINIMUM QUALIFICATIONS:
5-10 years of related commercial lending experience within the financial industry
Bachelor's degree in Accounting, Finance or Business Administration Comprehensive loan analysis experience.
Comprehensive loan analysis experience.
Comprehensive financial analysis experience.
Comprehensive knowledge of underwriting techniques.
Proven new business track record.
Strong oral, written and communication and management skills.
Proficient with software programs (Microsoft Word, Excel and Argus).
WORKING CONDITIONS
Work is mainly performed in a normal office environment. Noise levels usually are moderate. May also involve travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$92,300 - $219,800 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
FVP, Customer Experience Director
Provident Bank job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The person in this role will have a passion for creating, coaching and driving excellent customer experiences and proficiency in collecting, analyzing, and synthesizing information to produce actionable outcomes for a best-in-class customer experience. The incumbent will oversee the day-to-day activities of the CX department. They will have a proven track record as a recognized customer experience leader and will drive thought leadership and a customer centric culture.
KEY RESPONSIBILITIES:
Constantly exploring new tools and techniques in the industry to help cross functional teams understand customer behavior across journeys
Manage relationship with journey analytics partners and define scope and strategy that's aligned with organizational strategic goals
Develop use cases to help showcase journey analytics capabilities to current and potential partners
Share learnings and capabilities with broader analytics community and advocate use of journey analytics data and tools in defining customer engagement and growth strategies across platforms
Develop programs, processes and tools to increase engagement between our customers and their solutions
Leads customer experience team, responsibilities and outcomes
Maintain current knowledge of major customer business processes at Provident, including evolving plans, while including needs for customer information. Participate in customer process journey mapping and other CX transformational initiatives.
Ensure gaps in customer satisfaction are identified and analyzed by CX team, with results and opportunities for improvement communicated effectively.
Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities for the business lines.
Constantly evaluate opportunities to add critical customer behavior data to journey views to better understand customer needs and pain points
Track and maintain improvements made for customers as an outcome of above processes
Serve as an empowered representative for CX leadership in various meetings, and committees as appropriate.
Stay up to date on the latest CX trends and find opportunities to implement with organization
Participate in customer process journey mapping and other CX transformational initiatives
Design customer facing and employee facing materials to ensure brand, tone and messaging consistency.
Support partner teams with process flows and brand aligned scripting
Review documents, letters and website content to ensure customer centric messaging
Act as change agent and thought leader by capturing and sharing customer experience best practices across the organization.
Partner with customers to understand their views and insights, utilizing VOC feedback
Build a network of relationships internally and externally, with key partners and customers to stay current on issues impacting sales or growth
MINIMUM QUALIFICATIONS:
10 years + in Customer Experience, field with demonstrated hands-on experience in consumer and commercial markets.
Experience with insurance and wealth a bonus
Strategic thinker
Strong command of CX processes and CX data and analytics
Sound understanding of end-to-end customer journeys
Experience with tools and reporting structures of CX
Experience with CX listening software
Self-starter, self-motivated
Strong ability to multi-task
Adaptable to a highly changing environment
Familiarity with banking regulations
Excellent written and verbal communication skills
Ability to drive collaboration with cross-functional teams
EDUCATION
BA/BS degree or relevant experience
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$103,000 - $147,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
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Senior FCRM Testing Analyst (US)
Mount Laurel, NJ job
Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
:
Department Overview:
The U.S. FCRM Monitoring & Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense.
Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.
Job Description Summary:
The Senior FCRM Testing Analyst executes independent testing of FCRM controls / systems for assigned businesses, and operational units across the Bank to evaluate the effectiveness of these controls in covering associated risk.
This role is capable of independently executing and having responsibility for various activities (e.g., test plan development, executing test steps) throughout the testing lifecycle within agreed timelines.
Depth & Scope:
* Works Independently as a subject matter expert regarding assigned testing areas and objectives, including related regulatory requirements
* Develops testing documentation and results reporting in-line with testing requirements
* Understands the use of controls for managing financial crimes risk and applies this understanding to independently evaluate controls effectiveness and develop recommendations for enhancement
* Undertakes and completes a variety of projects and initiatives as part of the testing function
Education & Experience:
* Undergraduate degree or equivalent work experience
* 5+ years experience
Preferred Skills:
* A deep knowledge of Anti-Money Laundering (AML) processes
* Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
* Strong communication and written skills and the ability to work with and influence Senior Stakeholders
* Ability to multi-task and work on more than one review at a time
Customer Accountabilities:
* Executes testing engagement work in accordance with established standards to achieve completion within targeted timelines
* Conducts skilled analytical research and analysis as part of the assigned testing objectives
* Works collaboratively with key partners throughout the testing engagement
* Presents objective and independent opinion on the adequacy of processes and controls in accordance with regulatory and internal requirements
* Executes follow-up of findings raised from testing reviews in accordance with established standards
* Provides subject matter expertise on FCRM controls and processes and/or input to projects/initiatives as a representative for area of the FCRM testing function
* Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate groups to resolve
Shareholder Accountabilities:
* Prioritizes and manages own workload to deliver quality results and meet assigned timelines
* Contributes to the analysis, due diligence, and implementation of initiatives within defined assignments
* Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements
* Understands the operations of the business unit / area being tested and to identify potential FCRM risks and apply information to complete
* Clearly and concisely documents research as required to understand requirements specific to an engagement
* Keeps abreast of emerging trends / developments and changes to regulatory framework, internal policies, and standards
* Knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions
* Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements
* Effectively communicates results to FCRM Testing management and the stakeholders
* Maintains a culture of risk management and control, supported through FCRM testing
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge sharing with the team and/or business unit
* Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including potential cross training within own team
* Keeps team members informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
* Develops relationships with internal and external business partners / stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyWealth Management Portfolio Manager III
Provident Bank job in Morristown, NJ
The primary focus will be the direct portfolio management of investment accounts from wealthy families and high net worth individuals, as well as the generation of incremental fee revenue through additional cross-selling & services from these relationships. Takes on a stewardship role in regard to customization and management of client investments based on client's objectives. To retain all assigned client base, the incumbent must establish and maintain a tight relationship to every client with the appropriate communication frequency Keep clients abreast of changes in their portfolio's, and alert them of recommended changes in investment strategy, tax and other developments, etc. Refers clients to or works in conjunction with a team providing financial planning, tax planning, and trust/estate administrative services.
This position is considered the most experienced level in this job family. As such, the incumbent is expected to lead and train less experienced WM Portfolio Managers. The incumbent reports di-rectly to the Director of Investment Strategy.
KEY RESPONSIBILITIES:
Performs portfolio management responsibilities including:
- Solicits existing portfolio customers in an effort to increase and retain AUM and cross sell Bank& BTC products and services. Initiates and participates in new business development presentations to prospective clients. Attends networking functions and business community meetings to expand social network and spread BTC reputation.
- Manages individual equity, fixed income and alternative investment accounts and asset allocation for high-net-worth client accounts.
- Helps set and record asset allocation and total return objectives based on management's investment philosophy and each client's objectives. Be responsible and accountable for diversification & stock selection for each client.
- Builds a high level of client confidence in BTC's capabilities and in his/her knowledge of investment management. Articulates investment strategies. Keeps informed of material changes in client circumstances. Stays abreast of various legal and tax consequences of investment strategies.
- Interacts with client base on a close basis in order to generate client's confidence that the comprehensive management strategies are tailored to their needs and meet/exceed their expectations.
- Communicates regularly with client's external advisors in the legal, tax and accounting professions and build referral relationships with them.
- Contributes actively in investment meetings.
- Maintains accurate records in accordance with Bank & BTC regulatory policies (including Sales Force and Reg 9).
Performs other duties as required.
MINIMUM QUALIFICATIONS:
8 or more years related within financial industry with client portfolio management responsibility for managing discretionary and non-discretionary investment accounts for high net worth in-dividuals & families.
Strong ability to analyze equity and fixed income securities and be able to initiate portfolio recommendations.
Possess broad knowledge of various asset classes as well as allocation strategies & in-vestments in equity and fixed income markets.
Prior experience in business development and proven success in client relationships.
Strong platform experience in making professional presentations.
Excellent customer service delivered in a timely professional manner.
Proficient with software programs (Microsoft Word, Excel & Outlook), financial analysis programs and discounted cash flow models.
Possess high degree of honesty and integrity. Demonstrated commitment to the highest ethical standards when dealing with clients and the public.
Excellent communication, interpersonal and organizational skills needed to deal with a mix of personalities and egos.
LICENSES AND/OR CERTIFICATES:
CFA preferred
Series 65 required, or must obtain within 90 days of hire
EDUCATION:
Bachelor's degree in Management, Finance or Business Administration. MBA in Finance preferred.
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate.
This position involves travel to customers and property locations.
· Prolonged sitting
· Lifting from 5 to 10 lbs. (printer paper, storage boxes)
· Occasional bending or overhead lifting (storing files or boxes)
· The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:ï¾ ï¾ $133,800 - $191,100ï¾ ï¾
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Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. ï¾ ï¾ ï¾ ï¾ ï¾ ï¾ ï¾
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
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Senior Commercial Lending Administrator - Mortgage Warehouse Lending
Provident Bank job in Hillsborough, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
As a Senior CLA - Mortgage Warehouse Lending at Provident Bank you will be responsible for the day-to-day processing of mortgage warehouse line activity requested by MWL borrowers which for this position includes primarily, review of advance requests submitted by clients via the WLS operating system and input of wire transfers for new advances. Provide general customer service assistance to the department's clients and internal Provident Bank staff. Assist PM with tracking financial statements, covenant compliance, u/w requests and approvals and booking of loans to CL System.
KEY RESPONSIBILITIES:
Responsible for general CLA functions include tracking of financial statements, covenant compliance, coordination of U/W requests and loan approvals, coordination of loan booking with Closing Department and Loan Administration. Uploading of credit information and loan documentation to Image Center.
Review and approve collateral files and advance requests input by clients in WLS system for required documentation and communicate to any missing documentation to clients. Processes include assessing line availability and customer deposit balances for funding haircuts.
Retrieve and review of WLS secure uploads from clients. The process includes confirmation of valid take-out commitment, confirmation of closing service letter or E&O insurance, and confirmation that application corresponds to loan advance submitted. Communicate any deficiencies to clients.
Process advances in WLS operating system. Input outgoing wire requests into Provident Business Connect wire system for proper approval authorities. Prepare Excel spread sheets of advance activity for process by Commercial Loan Operations. Review daily advances in WLS at end of day processing to ensure corresponding match to Provident Business Connect wire system.
Process paydown requests by confirming receipt of Investor purchase advices. Process includes collection of principal, interest and fees and debits and credits to client operating deposit accounts with input to WLS system.
Prepare Excel spread sheets of payment activity for process by Commercial Loan Operations.
Act as primary contact for both internal and external customer inquiries.
Assist in logging in notes and closing disclosures. Assist in shipping notes to end investors as needed.
Assist in preparation of daily proof of WLS operations system to Horizon Core System.
Perform any other related duties as required or assigned by MWL Operations Manager and PM.
MINIMUM QUALIFICATIONS:
High school diploma or GED required.
Five years' experience in Mortgage Warehouse operations, related Mortgage Industry experience or commercial loan operations.
Ability to muti-task with attention to detail.
Good interpersonal skills are essential.
Good understanding of financial institution products and services.
Good understanding of computer spread sheet and word processing software.
Must be computer adept with the ability to learn and master WLS collateral system.
WORKING CONDITIONS
Work is mainly performed in a normal office environment. Noise levels usually are moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Personal Banker - Heights - Full-Time
Provident Bank job in Jersey City, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania, and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
As a Personal Banker at Provident Bank, your primary role is to establish relationships with customers and prospective customers to understand, identify and satisfy their financial needs and to provide a positive customer experience while conducting transactions during every branch interaction.
The Personal Banker position is a dynamic position that performs both transaction and sales and service duties. The responsibilities may vary day to day based on the needs of the branch office. Responsibilities include responding to customer needs by processing a variety of financial transactions, including but not limited to opening accounts, cross-selling, tele-consulting, developing relationships through a book of business, servicing accounts, check cashing, withdrawals, deposits, loan payments, greeting customers, and performing customer needs-based assessments. The Personal Banker may also research and resolve account issues and/or inquiries and promote organizational products and services by referring current or prospective customers to other departments within the organization.
This position is responsible for meeting sales expectations, which include deposit, loan and revenue expectations, generating sales and referrals as well as managing and balancing cash drawers. Responsibilities also include assisting the Assistant Branch Manager with daily branch responsibilities and processes, end of day functions, and reporting according to branch tasks, policies and procedures.
This position may be eligible to obtain Life and Health Licensing.
All Provident Bank employees are expected to adhere to the Bank's Code of Ethics, Core Values, and Mission Statement. Works under general supervision.
KEY RESPONSIBILITIES:
Sales
Meet sales referrals and cross-selling goals by knowing the features and benefits of all products and services to satisfy the needs of the customers
Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services
Actively refers customers for commercial products or services to branch manager, market manager, or appropriate business partner
Exceed customer expectations through active engagement, commitment and dedication to servicing and building customer relationships
Advance the Bank's Corporate Sales Program through the consultative need's assessments of customers, developing new relationships, expanding existing ones and is responsible for managing and growing a book-of-business.
Service
Identify opportunities with customers and prospective customers through lobby management.
Assist customers and prospective customers with digital technologies and provide referrals to other lines of business.
Helps maintain cost efficiency to achieve goals of the branch; assures quality of customer service and adherence to sales and brand standards
Responsible for sales and service
Execute expectations for a positive customer service experience
Operations
Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations
Leverages lobby management as a tool for controlling and mitigating risk
Establishes customer identity according to guidelines and adheres to all other compliance procedures
Assists branch management with branch operations as needed
Performs transactions including but not limited to check cashing, withdrawals, deposits and loan payments
Prepares and/or completes Currency Transaction Reports and Suspicious Activity Forms (CTR/SAF) for appropriate transactions
Assists in training other branch employees
Provides support to the contact center when there are high call volumes
Handles customer inquiries by telephone
Provides access to safe deposit boxes
MINIMUM QUALIFICATIONS:
High school diploma or GED
Minimum of 6 months of sales and service experience in a customer facing retail environment
Strong interpersonal skills, including listening, written and verbal communication
Ability to work a flexible schedule based upon the needs of the business
Demonstrations positive and professional demeanor with all customers and co-workers
Strong math and analytical skills
Understand and adhere to safety and security practices
Demonstrate and apply good relationship building skills
Proficient at establishing strong connections with customers and prospective customers through consultative conversations affording presentations of sales opportunities
Strong customer service/advocacy skills
Strong organizational and time management skills
Strong PC skills. Ability to quickly learn various computer programs, including Microsoft office
Required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence.
PREFERRED QUALIFICATIONS:
Prior Retail banking experience
Life and Health Licenses to support investment program
WORKING CONDITIONS:
Retail Banking Branch Areas
Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed.
Lifting from 5 to 25 lbs. (Coins)
Prolonged sitting/standing
Occasional bending or stooping (To retrieve coins from individual vault)
Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$17.90 - $22.36
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Government Banking Officer
Provident Bank job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The Government Banking Officer manages our government banking business and team, consistent with the strategic initiatives of the Bank, and develops tactical processes to grow the business.
This position serves as the Bank's contact for municipal and public-sector clients, focused on the delivery of customized deposit products and Treasury Solutions.
KEY RESPONSIBILITIES:
Oversees the day to day of Government Banking operations; assigns annual goals and overall success of the department and team. Approves departmental transactions including wires, ACH limits and RDC limits in accordance with authorities given.
Maintains the Bank's existing Government client relationships, by providing exceptional service and expert knowledge, in accordance with the Bank's policies, procedures and profitability measurements.
Develops strategies to generate new business and retain existing relationships. Introduces products and services to build revenue and allow clients to operate more efficiently. Performs business development activities including sales calls and prospecting to establish new client relationships that meet bank profitability objectives.
Research and develop new products to meet client needs and build revenue.
Meets with COI's to obtain new client opportunities. Develops presentations to COI's to increase sales of new products and services.
Attends annual conferences and seminars to identify new client opportunities and promote the Bank's position in the market.
Prepares and reviews proposals and request for proposal responses.
Presents and deliveries proposals to customers and their respective boards, as needed.
Participates in committee meetings as directed by Executive Management. Conducts meetings with direct reports to review results.
MINIMUM QUALIFICATIONS
Bachelor's degree plus 8 years related experience and/or training or equivalent combination of education and experience.
Eight years related management experience.
Three years' business development experience.
Prior experience working with government agencies.
Strong work ethic with a desire to succeed.
Strong presentation and negotiation skills.
Ability to effectively manage multiple priorities with competing deadlines in a fast-paced environment.
Ability to identify top talent and create career paths for the team's professional growth.
Excellent leadership skills with the ability to influence change, challenge the status quo and achieve results.
Ability to lead and inspire excellence. Encourages the development of others and holds the team accountable.
Strong ability to support a team environment by recognizing and rewarding collaboration, cooperation and activities contributing to others' success.
Excellent communication skills, both written and verbal. Ability to effectively communicate with internal customers at all levels of the organization as well as external customers and prospective customers.
Ability to solve problems, think critically, make sound decisions, create and execute problem resolutions.
Highly engaged and educated on current industry standards, technology trends, and improvements. Actively sharing knowledge and experience with team members and encouraging a learning environment.
Strong business acumen and leadership skills with ability to build relationships and influence decisions at all levels.
Promotes continuous improvement of processes and procedures to address an ever-changing business climate.
Ability to create a strategy and deliver results.
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. s and duties may be modified when deemed appropriate by management.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$114,100 - $163,000 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Accounting Coordinator III
Provident Bank job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position performs operational processing, reconciliation, research/analysis and customer service activities within the Loan Servicing Department and assists others regarding inquiries and problem resolution. This position is considered at the senior level. Incumbent is expected to show initiative in training less experienced staff members and take on more complex and/or challenging assignments.
KEY RESPONSIBILITIES:
Performs tasks related to balancing, reporting processing and research functions associated with but not limited to the Escrow, Insurance, payoff processing and customer service segments of the department. Completes daily data entry, file maintenance duties and processing activities for the assigned area of the Department.
Is responsible for providing assistance to customers and/or other agencies as required by the assigned position. Service and assistance is to be provided in a professional, timely and accurate manner.
Follows all Department guidelines inclusive of policies and procedures in order to complete duties in an effective and efficient manner.
Complies with recommendations in order to enhance department overall effectiveness.
Assists others as directed to accomplish Department objectives. Participates in training and development programs as requested or required
Responds to requests by management to perform related duties and activities. Maintains working knowledge of use and operation of office equipment.
Provides testing on Horizon releases and other operating systems within the department
MINIMUM QUALIFICATIONS:
High school diploma or GED
5 or more years
Good interpersonal verbal communication skills.
Ability to listen and communicate effectively on the phone.
Proficiency in computer operations, i.e. Microsoft applications such as Word and Excel.
Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations with the use of a calculator.
Ability to understand and follow safety and security practices.
May need to lift moderately heavy boxes of files (file room).
Ability to work a flexible hourly schedule as requested.
Knowledge of and the ability to accurately apply, generally accepted accounting principles.
Ability to communicate effectively verbally and in writing.
Performs duties at a higher degree of difficulty, i.e. statistical reporting and reconcilement. Main focus is on customer service and proof of area workflow.
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$23.85 - $29.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Loan Administration Manager
Provident Bank job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION SUMMARY:
The position's role is responsible for managing the Closing and Construction Loan Administrative functions of the Commercial Loan Administration Department. The incumbent supervises the closing and administrative staff of the Commercial Loan Administration Department. This position's role is responsible for overseeing and facilitating all loan-closing activities for Commercial Real Estate, Business Banking, Middle Market, Wealth Management and Asset Recovery. Maintaining a courteous and professional relationship with customers, Relationship Managers, Loan Servicing and other outside professionals. Job performance is evaluated on accuracy, timeliness, productivity and customer satisfaction. Incumbent is expected to manage day to day staff issues and workflow in order to meet all closing deadlines under the guidance of Bank and Lending Policy.
KEY RESPONSIBILITIES:
In accordance with Bank and Departmental Policy, manage the activities of all closing and construction administrative support staff. Oversee loan closings, construction disbursements and Post Closing. Trains and cross-trains departmental staff. Ensures adequate coverage during personal absences and vacations.
Responsible for managing all pre-closing, closing and post closing activities including coordinating the preparation and review of all closing documents; review of outside appraisal, engineering and environmental reports as required; insures compliance and satisfaction of all closing conditions and covenants; coordinates the closing together with the loan officer; responsible for loan set-up including the review of the boarding sheets on the Horizon system, calculation of required escrows and prepaid interest; preparation of ledger debit/credit entries; confirmation that the loan was property setup by Operations; transmittal of approval and loan documents to Operations; creation of the credit files and follow-up for post closing documentation.
Managing the administration of commercial loans to ensure compliance and satisfaction of all closing conditions and covenants; overseeing the individual construction loan spread sheets with approved budgets, funding criteria and permitted release consideration. Coordinates all closings with loan officers and closers/construction loan administrators. Coordinates and leads quarterly departmental meetings with all areas of Lending. Reviews all file documentation for loans downgraded to 5.
Responsible for the timely preparation and review of all departmental reposts including Closing, Pipeline, HMDA, Letters of Credit, Payoff, Attorney, Line of Credit, Accounts Payable, Inspection, Post Closing and Construction Loan Reports. Maintain a CLA Administration Procedure Manual. Assists the department manager with special projects. Acts as a liaison between department and internal and external auditors, loan review and
Loan operations. Develops and implements enhanced loan administration and reporting procedures.
Responsible for Laser Pro system upgrades, enhancements, training and testing.
Responsible for the timely and accurate completion of performance reviews and the performance management process.
Monitoring outside accounts for payment including Signature, Credit Lenders, Inspection, County Clerk Escrows and Laser Pro.
Supervise a staff of 5 to 8 loan closing and administrative staff. Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, training and managing employees; planning and assigning work; preparing appraisals; and addressing and resolving employee complaints and concerns in conjunction with employee relations if necessary.
MINIMUM QUALIFICATIONS:
Bachelor's degree
Minimum of 7 years of commercial loan closing experience
Extensive knowledge of Commercial Mortgage Loan closing and ability to apply such knowledge.
Strong verbal, communicative and written skills.
Ability to manage heavy workflow, resolve problems with modest supervision, attend to detail and perform arithmetic calculations.
Proficient with software and systems programs, with emphasis on excel.
WORKING CONDITIONS
Work is mainly performed in a normal office environment. Noise levels usually are moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$73,600 - $105,100 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Digital Marketing & Automation Specialist
Provident Bank job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The primary responsibilities of the Digital Marketing & Automation Specialist are to develop, implement, and optimize marketing automation workflows and digital marketing strategies and tactics that drive engagement, lead generation, and revenue growth. The incumbent will report to the Digital Marketing & Analytics Manager and assist with managing and optimizing digital content across various channels, as well as work with business line managers, in the development of marketing automation strategies.
KEY RESPONSIBILITIES:
Marketing Automation:
Build and manage automated marketing workflows using Oracle Eloqua. Segment audiences and create personalized messaging to improve engagement and conversion rates. Conduct A/B testing for marketing automation workflows. Track workflow performance and generate insights to guide future strategy.
Digital Marketing & Analytics:
Assists Digital Marketing & Analytics Manager in planning and executing all web, SEO/SEM, email, and display advertising campaigns, and measurement and reporting performance of all digital marketing campaigns.
Content & Design:
Collaborates with content, design, and sales teams to create effective lead nurturing strategies. Reviews and optimize content to ensure relevant messaging and increase engagement.
Marketing Research:
Identifies digital marketing trends and insights. Assist Digital Marketing & Analytics Manager in optimizing digital marketing spend based on findings.
Customer Statements:
Manages the custom statements for personal and business customers. Schedule statement messages and custom digital onserts to targeted customers through their monthly statements.
Other Duties:
Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
3 years of experience in marketing automation and digital marketing, preferred with a financial institution.
Expert in use of marketing automation tools such as Eloqua.
Experience creating marketing automation workflows.
Experience with a multitude of digital and online marketing tools and trends.
Knowledge of digital advertising, search engine optimization/marketing, and campaign performance analytics.
Analytical mindset with the ability to interpret data and make informed decisions and recommendations.
Experience with Content Management Systems (CMS).
Understanding of Bank Regulations and Compliance in relation to email and digital advertising rules.
Ability to generate succinct, effective written communications.
Demonstrates expertise in Microsoft applications.
Current knowledge of communication options and tools.
Proficient in Canva and Adobe Creative Suite.
WORKING CONDITIONS:
Prolonged sitting
Lifting from 5 to 10 lbs (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$51,200 - $65,000 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Home Mortgage Disclosure Act (HMDA) Data Integrity Testing Specialist - Fair Banking Compliance
Mount Laurel, NJ job
Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
Department Overview
The TD Bank Fair Banking & Compliance Analytics Team is seeking a skilled professional to perform complex data integrity reviews within deadlines to ensure the accuracy and completeness of Home Mortgage Disclosure Act (HMDA) Loan Application Register (LAR) data prior to annual filing to the Consumer Financial Protection Bureau (CFPB). You will leverage your HMDA background to produce accurate reporting of findings identified in data integrity reviews which are provided to Senior Management across Business and Compliance Teams. Additionally, you will provide HMDA compliance support to Residential Lending, Small Business & Commercial, and/or Capital Market business lines and partner with the Compliance Unit Advisory teams to present objective guidance to the business lines promoting strong Compliance controls and processes that are in effect to mitigate inherent associated risk.
Additional responsibilities will include assisting in response to periodic examinations by regulatory agencies and internal audit, ad-hoc requests related to the HMDA LAR, business specific inquiries and reviewing policies, procedures, and other business line documents to ensure compliance with regulatory requirements.
The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.
Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.
Job Description Summary:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scope of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end-to-end
* May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 5+ year of relevant experience; higher degree education and research tenure can be counted
Desired Skills & Experience:
* Advanced knowledge of HMDA reporting requirements strongly preferred
* Advanced knowledge of Wiz SaaS strongly preferred.
* Advanced knowledge of Encompass strongly preferred.
* Proficiency in Microsoft Office applications. Advanced Excel strongly preferred.
* Solid knowledge of Residential Lending and/or Small Business/Commercial Lending compliance advisory standards, procedures, laws, rules, regulations and controls
* Solid knowledge of broader enterprise lending platforms (i.e. Encompass, nCino, Fidelity) and data sources with ability to interpret data
* Skill in using analytical software tools, data analysis methods and reporting techniques
* Ability to pay high attention to details and deliver under tight timeframes with multiple key stakeholders with different needs/requirements
* Strong written and verbal communication skills including a demonstrated ability to clearly provide reports that identify and quantify risk
* Ability to work independently and prioritize and manage own workload to deliver quality results and meet assigned timelines
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCommercial Loan Closing Coordinator III
Provident Bank job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The position's role is responsible for accurately facilitating all loan-closing activities and maintaining a courteous and beneficial liaison between customers, Relationship Managers and other outside professionals. Job performance is evaluated on accuracy, timeliness, productivity and customer satisfaction.
KEY RESPONSIBILITIES:
Prepares and reviews pre-closing documentation for commercial lending and/or commercial real estate construction and permanent loans. This includes organization of files, review of the closing documents for accuracy, assuring receipt of all required closing documentation and compliance and satisfaction of all closing conditions and covenants. Is responsible for loan set-up including completion of load sheets, calculation of required escrows, reserves and prepaid interest, preparation of general ledger debit and credit entries and initiating wire transfers.
Coordinates and acts as a liaison with attorneys, Relationship Managers and other professionals to schedule and ensure closing takes place in a timely fashion.
Sets up loan files in accordance with standard department procedures; coordinates related closing responsibilities with Loan Administrator. Prepares and processes post-closing documents and reports for input to the Bank's systems.
Maintains loan closing reference procedures to guide and regulate closings, modifications and conversions.
Assists in daily department responsibilities including customer inquiries and problem solving.
Prepares and processes department reports including pipeline and closing reports. Verifies OFAC and Patriot Act information and related duties as required. Reviews mortgage discharges for accuracy.
MINIMUM QUALIFICATIONS:
5 or more years of related work experience.
Extensive knowledge of Commercial Loan closing and ability to apply such knowledge.
Ability to communicate clearly and effectively in both written and spoken scenarios
Ability to manage heavy workflow, resolve problems with modest supervision, attend to detail and perform arithmetic calculations.
Proficient with software and systems programs. (Microsoft Office) Knowledge of Laser Pro document preparation a plus.
Bachelor's degree
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$29.59 - $36.97 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Business Insights Specialist (US)
Mount Laurel, NJ job
Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Analytics, Insights, & Artificial Intelligence
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate:
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
Job Summary:
The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.
Depth & Scope:
* Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
* Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
* Scope of role may have enterprise impact
* Focuses on short to medium - term issues (e.g. 6-12 months)
* Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
* Oversees and/or independently performs tasks from end-to-end
* May interact with any hierarchy level up to executive leaders and external vendors
Education & Experience:
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 5+ year of relevant experience; higher degree education and research tenure can be counted
Desired Qualifications:
* Experience with tools and technologies including Power Bi, Tableau, SQL
* Ability to lead the implementation of data governance of enterprise data standards, ownership rules, and stewardship processes
* Prior project management experience is a plus inclusive of the use of tools like JIRA
Customer Accountabilities:
* Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
* Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
* Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
* Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
* Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations
* Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution
* Provides day-to-day support and delivery of analytics
Shareholder Accountabilities:
* Represents functional area as a business insights & analytics specialized expert
* Synthesizes complex and vast amount of information and translates into actionable insights and strategy
* Builds business requirements and facilitates project execution to develop insights
* Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value
* Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
* Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
* Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand
* Provides business explanation for anomalies/outliers identified during analysis
* Works with business functions and analytics teams to transition business requirements to analytics requirements
* Trains business users on how to integrate analytics into decisions
* Leverages knowledge of data capabilities to build and deliver insights
* Develops analysis to corroborate initial proof of concept
* Executes on data requests accurately and within a timely manner
* Identifies and investigates data/analytics related issues
* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyAVP, Assistant Branch Manager - Teaneck - Full-time
Provident Bank job in Teaneck, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The Assistant Branch Manager (ABM) is responsible for the day-to-day operations of a retail branch office and provides supervisory oversight to a team in the achievement of branch objectives. The ABM supervises activities and monitors workflows to ensure operational excellence and compliance with policies, procedures and regulatory standards to mitigate risk to the Bank and its customers. The ABM will identify opportunities to expand existing relationships and develop new customer relationships directly or through collaborative partnerships with team members and business partners (i.e., Investment Services representative, Mortgage Services representatives and other partners). The ABM creates and fosters a cohesive and collaborative team environment and a customer-centric work environment. With support from the Branch Manager, the ABM will lead, direct and manage work schedules, assignments and performance for all branch employees.
The ABM will possess specific working knowledge of banking operations and services and demonstrates positive and professional conduct in dealing with customers, the public, and coworkers.
KEY RESPONSIBILITIES:
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice, activities and/or solutions while maintaining compliance and regulatory guidelines.
Manage the Branch and have the ability to run the teller side, platform, and customer escalations.
With the assistance of the Branch Manager, directs activities in support of established branch sales goals and objectives. ABM coaches all team employees to develop and improve skills to foster a needs-based sales environment. Continually reviews and evaluates results in view of objectives, goals and performance standards, and adjust focus as necessary. Works in collaboration with all business partners to assist customers and prospects to understand their current and future financial goals. Recommendations must be documented by completion and submission of required referral forms.
In conjunction with the Branch Manager, monitors branch activities to ensure compliance with bank policies, procedures and regulatory guidelines. Maintains the operational integrity of the branch including but not limited to branch audits, routine and special reports, branch overdrafts, wire transfers, cash items, and teller differences/corrections, operating currency and coin levels. Participates in on-going training and development, pertaining to policy and procedure, regulatory compliance and skill enhancement for customer service and expansion of relationships.
Drive an exceptional customer experience validated by customer satisfaction surveys
Assists Branch Manager in meeting both short and long-term scheduling staffing requirements. Considers potential staffing concerns while managing PTO requests against staffing levels and makes recommendations for approval. Supports the branch accommodating all branch hours and events including evenings and weekends.
Performs special projects which may require research, investigation, analysis, report writing and making specific recommendations to the Branch Manager, Retail Operations and/or members of Senior Management.
Conduct ongoing performance management, coach, guide, and mentor direct reports on a regular basis.
Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, hiring, training and managing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing and resolving employee complaints and concerns
MINIMUM QUALIFICATIONS:
High School Diploma or GED
3 years related experience and/or training, in keeping with the key responsibilities of the role.
Strong leadership skills to support a team environment by recognizing and rewarding collaboration, cooperation and activities contributing to team success.
Present a professional and positive image, maintaining composure at all times and clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute.
Basic proficiency with computers, Microsoft Office Suite, internal CRM.
Utilization and/or familiarity of digital technologies and applications to maintain own capabilities as well as to coach team to keep pace with current and future business needs.
Awareness of trends in the local marketplace. Ability to react and respond quickly to changes identified.
Ability to (discuss, recommend, close) bank products and services based on customer needs
Highly organized, ability to focus on details. Ability to accurately complete assignments with competing deadlines and manage branch workflow. Critical thinking with a focus on detail in order to effectively problem solve and communicate.
Proven ability to meet sales targets and production goals and coach team members to the same.
Demonstrate flexibility, adaptability and initiative.
Provides exceptional customer service experience to both external and internal customers.
Demonstrate excellent communication skills. Actively listens and responds, both verbally and in writing, in an effective and appropriate manner.
Sound risk management skills
Language skills to mirror community needs within branch geography
May require travel between Customer sites, Provident Offices, or Branches
PREFERRED QUALIFICATIONS:
1-year related management experience (preferred).
Prior banking experience preferred.
LICENSES AND/OR CERTIFICATES:
Will be required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence.
Life and Health Licenses to support investment program (preferred)
TRAVEL REQUIREMENTS:
Eg. May require travel between Customer sites, Provident Offices, or Branches
WORKING CONDITIONS:
Retail Banking Branch Areas
Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed.
Lifting from 5 to 25 lbs. (Coins)
Prolonged sitting/standing
Occasional bending or stooping (To retrieve coins from individual vault)
Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$27.58 - $34.46
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Banking Associate - Stafford (40 hour)
Manahawkin, NJ job
Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth & Scope:
* Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
* Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
* Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
* Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
* Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
* Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
* Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
* High school diploma or GED
* 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
* Demonstrated Customer Service skills preferred
* Ability to work during operating hours to include evenings, weekends and holidays as scheduled
* Teller experience preferred
* Required to complete Teller training and part 1 of platform training upon hire
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Sound judgment in decision making and problem solving
* Proficient in Microsoft Office
* Notary License preferred
Customer Accountabilities:
* Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
* Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
* Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
* Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
* Understands and supports the Bank's customer service strategy
* Considers the impact of decisions on the well-being of TD, its customers and stakeholders
* Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
* Ensures tasks are performed within established policy and procedures
* Successfully completes all required job specific, compliance-related training
* Understands, utilizes and follows compliance/risk and control programs
* Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
* Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
* Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
* Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
* Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
* Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
* Follows policy and procedure for Customer Authentication
* Acts as Dual Control agent when required
* Follows all required open/close procedures
Employee/Team Accountabilities:
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
* the team
* Be an active participant in personal performance and development activities
* Acts as a brand champion both internally and externally
* Collaborates with team members in contributing to the success of the team and organization
* Partners as a team player
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments
* Models quality service at every Customer interaction
* Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
* May train and act as a mentor to newer colleagues
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyInternal Auditor I
Provident Bank job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The internal audit department is a key driver of effective internal control, proactive risk management, corporate governance and ongoing process improvement. The incumbent participates based on level in the audits for the bank, its subsidiaries and affiliates, following the established standards set forth in the Code of Ethics and the Standards for the Professional Practice of Internal Auditing issued through the Institute of Internal Auditors (IIA). Also responsible for supporting the process of Enterprise Risk Management (ERM) and the activities of the Risk & Advisory Services as it relates to the Sarbanes-Oxley Act of 2002 (SOX). This position is considered at the entry-level position. Incumbent is expected to have basic working knowledge of auditing skills and exercise independent judgment.
KEY RESPONSIBILITIES:
Performs within the scope of assignments risk assessments of company units identifying critical areas of exposure within a unit along with evaluating the key controls used to manage these risks. Evaluates causes of non-compliance. Identifies exposures and weak design in internal control. Recommends corrective steps.
Consistently documents relevant facts and information that support the work performed and conclusions drawn so other reviewers can follow the auditor's logic and methodology.
Communicates effectively audit results, both orally and in writing, so they are persuasive, placed in the appropriate context, and understood by the audience.
Recommends updates to audit programs based upon changes in a unit's risk profile and conducts audits in compliance with departmental standards.
Performs related audit activities and special projects, which may include attending relevant internal client and other bank meetings to gaining and facilitating understanding of the business.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
0 - 2 years in Internal Auditing
Possess a working knowledge of banking practices, processes, governance practices; and regulatory obligations as it relates to internal controls. Knowledgeable about internal control, SOX, COSO, GAAP, and the IIA.
Possesses a high level of personal and professional ethics.
Excellent presentation and communication skills both oral and written with strong analytical, critical thinking and problem solving skills.
Ability to analyze business situations, determine applicable scenarios and choose the appropriate solution to the problem.
Excellent organizational skills with the ability to manage and track multiple activities.
Must be able to identify creative solutions and provide operational advice beyond standard control recommendations. Demonstrated critical thinking and analytical skills to include working within ambiguous and/or stressful situations. Must be flexible and have the ability to change priorities as needed.
Effective time management and ability to prioritize and manage multiple projects and priorities.
Prioritize work so resources are devoted to areas of highest risk. Project management skills with the ability to manage an entire project. Ability to develop and nature client relationships, handle multiple tasks and adapt to a changing environment.
Ability to attend meetings or perform other assignments at locations outside of the office, if necessary.
Ability to operate effectively based on limited direction from Internal Audit management. Able to work independently and in a team environment based on a delegated chain of authority.
PREFERRED QUALIFICATIONS:
Bachelor's degree
WORKING CONDITIONS
Work is mainly performed in a normal office environment. Noise levels usually are moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$51,200 - $73,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Loan Servicing Representative III (Commercial)
Provident Bank job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments.
KEY RESPONSIBILITIES:
Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers.
Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention.
Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer.
Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted.
Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification.
Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted.
Trains new staff on Bank's policies and procedures needed to perform their respective job function.
Perform other duties as assigned by management.
MINIMUM QUALIFICATIONS:
5 - 7 years of related experience
High school diploma or GED
Interpretation of all loan documentation.
Ability to exchange information clearly and concisely and to present ideas and report facts.
Working knowledge of Horizon System, ACBS System, PC skills.
Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports.
Take ownership of workflow and resolve problems with minimal to no supervision.
Ability to multi-tasking is imperative.
Excellent communication and organizational skills.
Strong mathematical background required.
WORKING CONDITIONS
Work is typically performed in an office environment. Noise levels are usually moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
Teller Manager (Bilingual Spanish) 79th Street, North Bergen
North Bergen, NJ job
Hours: 40 Pay Details: $25.50 - $36.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines. The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives.
Depth & Scope:
* Leads and supports a team of service colleagues in achievement of a positive customer and colleague experience and provides day-to-day team leadership, work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in store cash controls and procedures as well as regulatory guidelines
* Leads all activities related to the Teller line from Operations to sales and servicing; including Teller Coaching and performing effective lobby leadership
* Leads a team in completing day-to-day processes/transactions/activities, involving multiple steps and systems
* Requires knowledge and understanding of a range of products and services, processes and systems in a set of focus areas, where transactions could be characterized by low to moderate risk
* Responsible for Vault Management, including the auditing, reporting, and balancing of the Store Currency and transactions. Manages the Store currency levels, tracks currency shipments and deliveries.
* Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety
* Engages Customers, assesses needs, responds by providing service(s) or guidance
* Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short term
* Coaches Teller team on financial transactions, customer experience, effective referral opportunities
* Plans, organizes and coordinates the activities for own area and resolves operational issues
* Manages team requiring workforce to decision on acceptable level of risk - specifically low risk potential (loss/reputational) transactions and/or requests
* Provides decision making authority of issues managed generally limited to non-standard issues or exceptions
* Provides leadership on day to-day issues on the Teller line, determining the most appropriate course of action for resolution, or escalates as required
* Leads by example and coaches Teller team on achieving individual performance metrics
* Partners with Store Leadership to achieve both store and individual performance metrics
* Ensures accurate use of all equipment by staff
Education & Experience:
* Undergraduate degree preferred and/or
* 2+ years of relevant experience
* Excellent organization, interpersonal and communication skills
* Sound judgment in decision making and problem solving
* Demonstrated knowledge of Banking Compliance Regulations
Customer Accountabilities:
* Shared accountability with Store Leaders for Lobby Leadership
* Acts as a contributor in achieving an overall Legendary Customer experience in the Store
* Leads, coaches, and proactively models exceptional service at every customer interaction in the lobby and on the frontline
* Responsible for maintaining optimal colleague scheduling to ensure customer demands and compliance requirements are met
* Supports and coaches frontline colleagues on effective customer complaint resolution
* Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
* Leads the execution of the Store LEI plan/objectives; supports the execution of the Store advice plan/objectives
* Leads and coaches frontline team on advice giving strategies and overall product and services acumen
* Leads and coaches on advice delivery to improve the customer experience and overall profitability of the Bank
* Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs
* Ownership/oversight of simple to complex daily Store administrative duties
* Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures
Shareholder Accountabilities:
* Manages the service team promoting a positive customer and colleague experience
* Leads and develops a team of service colleagues, provides coaching on delivering effective customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall customer experience
* Responsible for cash control of the store. Leads and enforces proper cash control procedures to bolster security and eliminate fraud and cash loss
* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of escalation for customer concerns, and takes personal ownership when concerns cannot be managed at junior levels
* Contributes to the execution and achievement of the team and the Store's customer experience targets by coaching/modeling appropriate attributes and behaviors
* May assist Regional Operational Officers in audits and various operational reviews
Employee/Team Accountabilities:
* Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues
* Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
* Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding customer interactions, products and services, etc.)
* Manages colleagues in compliance of all policies, procedures and guidelines
* Supports, mentors and coaches team members in their professional development
* Creates and fosters a cohesive team and promotes a strong colleague experience
* Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
* Onboards team members to ensure a positive experience and proficiency in role
* Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
* Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
* Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
* Acts as a brand champion for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Occasional
Standing - Continuous
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCredit Specialist
Provident Bank job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION SUMMARY:
The Credit Specialist, in coordination with the Director of Credit Training & Support, is responsible for managing departmental underwriting assignments, monitoring workflow of team members, co-managing special assignments, training and review of Credit Analyst 1 (CA1) completed work. Additional responsibilities include occasionally underwriting a CRE or C&I loan transaction.
KEY RESPONSIBILITIES:
Manage the overall workflow of incoming credit underwriting requests from Credit Underwriting, assign to CA1 team members, and monitor for timely completion.
Provide guidance to and assist in the training of CA1 team members in partnership with the Director of Credit Training & Support.
Review and provide commentary on assignments completed by CA1 team members prior to submission back to Credit Underwriting. Provide feedback regarding CA1 team members to the Director of Credit Training & Support as needed.
Co-manage special team projects with the Director of Credit Training & Support.
As needed, based on volume and complexity, analyze and underwrite CRE and C&I loans for Credit Underwriting.
MINIMUM QUALIFICATIONS:
Bachelor's degree from an accredited four-year college, with accounting and finance courses of minimum 9 credits.
5 years of experience working in a financial environment analyzing business and personal financial statements and tax returns; preparation of cash flows, rental economics, and researching economic data and a variety of resources to determine overall financial strength and future viability of the relationship being analyzed. This should include compiling the researched data into a comprehensive analysis for rendering decisions.
Minimum 1 year experience in a bank, comparable training program or RMA credit training program desired.
Experience with and ability to work in a financial spreading system/loan underwriting system equivalent to Moody's CreditLens.
Intermediate proficiency using Microsoft Office programs Excel and Word.
WORKING CONDITIONS
Work is mainly performed in a normal office environment. Noise levels usually are moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$73,600 - $105,100 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.