Provident Financial jobs - 60 jobs

The primary focus will be the direct portfolio management of investment accounts from wealthy families and high net worth individuals, as well as the generation of incremental fee revenue through additional cross-selling & services from these relationships. Takes on a stewardship role in regard to customization and management of client investments based on client's objectives. To retain all assigned client base, the incumbent must establish and maintain a tight relationship to every client with the appropriate communication frequency Keep clients abreast of changes in their portfolio's, and alert them of recommended changes in investment strategy, tax and other developments, etc. Refers clients to or works in conjunction with a team providing financial planning, tax planning, and trust/estate administrative services. This position is considered the most experienced level in this job family. As such, the incumbent is expected to lead and train less experienced WM Portfolio Managers. The incumbent reports di-rectly to the Director of Investment Strategy. KEY RESPONSIBILITIES: * Performs portfolio management responsibilities including: * Solicits existing portfolio customers in an effort to increase and retain AUM and cross sell Bank& BTC products and services. Initiates and participates in new business development presentations to prospective clients. Attends networking functions and business community meetings to expand social network and spread BTC reputation. * Manages individual equity, fixed income and alternative investment accounts and asset allocation for high-net-worth client accounts. * Helps set and record asset allocation and total return objectives based on management's investment philosophy and each client's objectives. Be responsible and accountable for diversification & stock selection for each client. * Builds a high level of client confidence in BTC's capabilities and in his/her knowledge of investment management. Articulates investment strategies. Keeps informed of material changes in client circumstances. Stays abreast of various legal and tax consequences of investment strategies. * Interacts with client base on a close basis in order to generate client's confidence that the comprehensive management strategies are tailored to their needs and meet/exceed their expectations. * Communicates regularly with client's external advisors in the legal, tax and accounting professions and build referral relationships with them. * Contributes actively in investment meetings. * Maintains accurate records in accordance with Bank & BTC regulatory policies (including Sales Force and Reg 9). Performs other duties as required. MINIMUM QUALIFICATIONS: * 8 or more years related within financial industry with client portfolio management responsibility for managing discretionary and non-discretionary investment accounts for high net worth in-dividuals & families. * Strong ability to analyze equity and fixed income securities and be able to initiate portfolio recommendations. * Possess broad knowledge of various asset classes as well as allocation strategies & in-vestments in equity and fixed income markets. * Prior experience in business development and proven success in client relationships. * Strong platform experience in making professional presentations. * Excellent customer service delivered in a timely professional manner. * Proficient with software programs (Microsoft Word, Excel & Outlook), financial analysis programs and discounted cash flow models. * Possess high degree of honesty and integrity. Demonstrated commitment to the highest ethical standards when dealing with clients and the public. * Excellent communication, interpersonal and organizational skills needed to deal with a mix of personalities and egos. LICENSES AND/OR CERTIFICATES: * CFA preferred * Series 65 required, or must obtain within 90 days of hire EDUCATION: Bachelor's degree in Management, Finance or Business Administration. MBA in Finance preferred. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details:ﾠﾠ$133,800 - $191,100ﾠﾠ ﾠ Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. ﾠﾠﾠﾠﾠﾠﾠ Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The person in this role will have a passion for creating, coaching and driving excellent customer experiences and proficiency in collecting, analyzing, and synthesizing information to produce actionable outcomes for a best-in-class customer experience. The incumbent will oversee the day-to-day activities of the CX department. They will have a proven track record as a recognized customer experience leader and will drive thought leadership and a customer centric culture. KEY RESPONSIBILITIES: * Constantly exploring new tools and techniques in the industry to help cross functional teams understand customer behavior across journeys * Manage relationship with journey analytics partners and define scope and strategy that's aligned with organizational strategic goals * Develop use cases to help showcase journey analytics capabilities to current and potential partners * Share learnings and capabilities with broader analytics community and advocate use of journey analytics data and tools in defining customer engagement and growth strategies across platforms * Develop programs, processes and tools to increase engagement between our customers and their solutions * Leads customer experience team, responsibilities and outcomes * Maintain current knowledge of major customer business processes at Provident, including evolving plans, while including needs for customer information. Participate in customer process journey mapping and other CX transformational initiatives. * Ensure gaps in customer satisfaction are identified and analyzed by CX team, with results and opportunities for improvement communicated effectively. * Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities for the business lines. * Constantly evaluate opportunities to add critical customer behavior data to journey views to better understand customer needs and pain points * Track and maintain improvements made for customers as an outcome of above processes * Serve as an empowered representative for CX leadership in various meetings, and committees as appropriate. * Stay up to date on the latest CX trends and find opportunities to implement with organization * Participate in customer process journey mapping and other CX transformational initiatives * Design customer facing and employee facing materials to ensure brand, tone and messaging consistency. * Support partner teams with process flows and brand aligned scripting * Review documents, letters and website content to ensure customer centric messaging * Act as change agent and thought leader by capturing and sharing customer experience best practices across the organization. * Partner with customers to understand their views and insights, utilizing VOC feedback * Build a network of relationships internally and externally, with key partners and customers to stay current on issues impacting sales or growth MINIMUM QUALIFICATIONS: * 10 years + in Customer Experience, field with demonstrated hands-on experience in consumer and commercial markets. * Experience with insurance and wealth a bonus * Strategic thinker * Strong command of CX processes and CX data and analytics * Sound understanding of end-to-end customer journeys * Experience with tools and reporting structures of CX * Experience with CX listening software * Self-starter, self-motivated * Strong ability to multi-task * Adaptable to a highly changing environment * Familiarity with banking regulations * Excellent written and verbal communication skills * Ability to drive collaboration with cross-functional teams EDUCATION * BA/BS degree or relevant experience WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $103,000 - $147,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: As an IT Asset Program Coordinator at Provident Bank, you will be responsible for developing and managing the IT asset lifecycle program that includes IT asset management (hardware and software) and remediation initiatives that help maintain the health of IT assets throughout Provident's established lifecycle standards. You will be responsible to develop and maintain standards, procedures, and related documentation that ensure compliance with Provident's and related regulatory asset lifecycle standards while providing recurring reports and recommendations for budgeting and capacity planning. KEY RESPONSIBILITIES: * Manage inventory and lifecycle of hardware and software assets (including dependencies) to ensure that additions, withdrawals, modifications, retirements, and dispositions are correctly recorded in CMDB. * Establish and maintain scheduled asset validation process while collaborating with identified asset owners in the organization to perform CMDB attestations. * Establish and track asset lifecycle remediation initiatives, provide key performance indicators and standardized reporting, including compliance on current assets and trend analyses. * Maintain hardware and software data for budgeting, compliance, contract summaries, and cost summaries. Apply continuous improvement approach in enhancing strategies employed in technology spending. * Establish and maintain documentation of procedures, processes, and reports related to hardware and software assets. MINIMUM QUALIFICATIONS: * Bachelor's degree in computer science or a related field, or a minimum 5 years of experience working in Information Technology Asset Management (ITAM) and Information Technology Service Management (ITSM) * Expert knowledge of IT asset lifecycle processes, procurement, reporting, discovery, and tracking * Experience with ITSM and its ITIL, CMDB, and ITAM functions (ServiceNow preferred) * Experience with developing/designing HAM and SAM workflows * Experience managing assets in an organization with remote workforce * Experience in leading program, building reports, and presentations to management * Familiarity with working in highly regulated industries (i.e. banking or financial services) is preferred * Experience with direct management of IT asset portfolio valued at least $10 million and 5,000 IT assets * Effective verbal and written communication skills * Excellent analytical, organizational, and prioritization skills * Willingness and ability to travel as necessary LICENSES AND/OR CERTIFICATES: * IAITAM CITAM or CHAMP certification required * Axelos ITIL 4 or comparable certification required * Scrum Alliance CSM certification preferred WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $73,600 - $105,100 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

We are seeking a Franchise Business Coach who will partner with franchise owners to help them grow, scale, and succeed. This role will focus on supporting owners as they ramp up their businesses by providing coaching, training, and guidance in operational, sales, and technical areas. The ideal candidate will bring a mix of business acumen and industry knowledge, with a proven ability to help service-based businesses achieve stronger results. This position plays a key role in ensuring franchisees adopt best practices, drive revenue growth, and strengthen both technical and operational capabilities across the network. Responsibilities: Coach franchise owners, especially new owners, on business planning, ramp-up strategies, operational excellence, and overall business growth. Deliver training and support in core areas of the business, which may include operational best practices, b2c sales, irrigation systems, seasonal services, or other areas of expertise. Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback. Lead and support regional and network-wide training programs for owners, managers, and technicians. Partner with internal teams and vendors to align on systems, pricing models, and brand standards. Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization. Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results. Qualifications: Proven experience in one or more of the following areas: Business coaching, or leading service-based businesses to growth. Irrigation industry (installation, maintenance, troubleshooting, or seasonal services). Demonstrated ability to train, mentor, or coach others to success. Strong communication and facilitation skills, both in-person and virtually. Collaborative and adaptable, with the ability to work effectively in a fast-paced environment. Comfort with technology, operational systems, and field service tools. Ability and willingness to travel up to 40%. Preferred Qualifications: Experience supporting or working within a franchise model. Business or horticulture degree, or equivalent field/industry experience. Background in sales performance and driving revenue growth. Technical certifications such as CIT (Certified Irrigation Technician), CLIA Certified Landscape Irrigation Auditor, or CIC (Certified Irrigation Contractor) are beneficial, but candidates with strong business coaching or industry experience are also encouraged to apply. Key Attributes for Success: Confident coach, communicator and facilitator. Hands-on problem solver who thrives in the field and with people. Flexible, adaptable, and motivated to support both business and technical success. Passion for helping others grow and build profitable, sustainable businesses. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

The Sales Training Manager will be responsible for implementing and continuously improving the sales training strategy for our individual franchise locations. This role ensures that franchisees, sales representatives, and field teams are equipped with the knowledge, tools, and skills to drive consistent revenue growth and deliver exceptional customer experiences across all markets. This position requires a proven sales leader with experience in franchising, home services, or construction-related industries who excels at training development, coaching, and performance measurement. Key Responsibilities: Training & Development Design and deliver comprehensive sales training programs for franchisees, sales estimators, and field representatives. Build scalable onboarding programs for new franchisees and their sales teams. Develop training materials, playbooks, and digital learning content (presentations, videos, role-play scenarios, e-learning modules). Lead live training sessions (in-person and virtual) to reinforce best practices in consultative selling, lead conversion, and customer relationship management. Sales Process & Enablement Standardize sales processes across the franchise network to ensure consistency in performance and brand representation. Partner with marketing to align lead generation and sales conversion strategies. Support the adoption and effective use of CRM and sales technology platforms. Identify sales tools, scripts, and resources needed to drive franchisee success. Performance Coaching & Metrics Develop KPIs and benchmarks to track training effectiveness and sales performance. Work with franchisees to diagnose performance gaps and implement targeted coaching. Conduct field visits and ride-alongs to evaluate real-world execution and provide feedback. Report on sales training outcomes, ROI, and system-wide performance improvements. Franchise Support & Leadership Serve as a trusted advisor to franchise owners on sales growth strategies. Collaborate with Operations, Marketing, and Vendor Relations teams to ensure alignment with system goals. Lead regional and national training events, conferences, and workshops. Continuously research industry best practices and update training programs accordingly. Qualifications 4+ years of sales or sales training experience, in franchising, home services, or construction. Demonstrated success in building and executing sales training programs that drive measurable growth. Strong knowledge of consultative/solution selling and residential sales processes. Experience with CRM platforms and sales enablement tools. Exceptional communication, facilitation, and public speaking skills. Ability to travel approximately 25% to support franchise locations nationwide. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-Remote

American Heritage Credit Union, a $5 billion financial institution has an immediate opening for a Full-Time Member Experience Advisor at our Cherry Hill branch! This position provides a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Proactively engage existing and prospective members with their financial needs using a consultative approach. Responsibilities Include: * Process account-related requests including opening basic consumer accounts and performing file maintenance (e.g., address changes, name changes, adding\/removing signers\/owners, plastic card requests, etc.). * Process basic consumer loan-related requests (e.g., signature and credit card) including submitting applications, booking, and disbursing, and file maintenance (e.g., modification of agreements, Skip-A-Pay, etc.). * Utilize sales tracking systems, member data warehouse programs, and other tools (e.g., DataVa, Better Lobby, etc.) to analyze members' engagement with the credit union and offer solutions that will be conducive to the member's current\/future life stage(s). * Connect members to our Subject Matter Experts (SMEs) via SmartOffice\/VANA technology who can assist them with their specialized financial needs (e.g., Lending, Mortgages, Account Services, IRC, etc.). QUALIFICATIONS: * One year to three years of similar or related experience. * A high school education or GED. * Full-time position- Rotating evening and Saturday hours are required. * FICEP certification preferred. Our commitment to your success is enhanced by our competitive rate commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous escalating company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M\/F\/D\/V","

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY: Accountable for the supervision of Construction Loan Administration for the Commercial Lending Division of the Bank and Residential Lending (all construction loans regardless of amount). In addition, the Construction Support Team Leader will be responsible for managing a team of Construction Loan Administrators and ensuring all Bank policies and compliance requirements are adhered to by the Team. Ensures all funding processes, procedures and policies are adhered to by the Team. The Construction Loan Support Team Leader will provide timely and accurate information for both internal and external stakeholders related to construction loans managed by the department and assist relationship managers with any projects related to them. Knowledge/work experience of construction loans in the NJ, NY, PA, CT and Florida markets. KEY RESPONSIBILITIES: Performs Management Responsibilities including but not limited to: * Build and develop strong, productive relationships with all key internal and external stakeholders to ensure efficiency and consistency in procedures and proper compliance in the administration of the Bank's construction loans. * Create, maintain, and implement construction management procedures for both the Construction Team as well as the Commercial Lending Division. * Coordinate construction administration training for Commercial Lending, including ongoing training for existing employees as well as training for new employees. * Responsible for the supervision of CLA's - Construction and monitor and assign workflow to team members. Ensure they are responding to borrower request in a timely and professional manner. * Provide advisory support to Relationship Managers, Portfolio Managers, bank counsel and Bank closing department with review of legal documentation, budgets, and GC contracts to ensure it is in compliance with construction funding procedures prior to loan closing. * Engage engineers to prepare Plan and Cost Reviews and provide to Relationship Managers. * Manages the direct administration of construction loans and coordinates and act as a liaison with Relationship Managers, customers, engineering firms, attorneys, loan administration, the Bank's Senior management, and other professionals. * Oversee the accuracy of funding to ensure we are in compliance with loan documentation. Other Responsibilities: * Interacts with internal and external partners to communicate and discuss construction procedures and any issues/deficiencies. * Monitor receipt of inspections and inspection reports by team. * Monitor interest reserve trackers for adequacy to support loan payments. * Attend customer meetings and site inspections with Relationship Managers and bank engineers to ensure property is being completed on time and within budget and in accordance with plans. * Review and approve monthly construction reports prepared by CLA-Construction III and distributed to upper manager. * Manage and Monitor maturities, liens, insurance. * Prepare employee reviews. * Complete special projects as requested. * Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, hiring, training, and managing employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees and addressing and resolving employee complaints and concerns. MINIMUM QUALIFICATIONS: * High School degree or GED. Work experience equivalent to meet job requirements. * Seven (7) to ten (10) years' work experience in all facets of Commercial Construction Administration and/or management within the financial industry, with a strong concentration in Commercial Banking. * Previous Management Experience. * Experience in the NJ, NY, PA, CT and Florida markets. * Excellent interpersonal verbal communication skills. * Industry expertise in knowledge and understanding of Commercial Construction Mortgage and Construction Lending (GC contracts, plan and cost reviews, legal documents, inspection reports, title insurance, etc.). * Comprehensive knowledge of construction loans and general processes. * Strong comprehensive financial skills in the preparation and analysis of detailed construction budgets. * Strong analytical ability, decision making and problem-solving skills. * Ability to analyze complex documents. * Ability to work with a wide variety of personalities in a courteous and efficient manner. * Strong business acumen and excellent relationship management skills across all levels. * Strong leadership, and ability to develop and execute on strategy. * Strong customer service skills * Ability to manage heavy workflow, resolve problems with modest supervision. * Proficient in excel. WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $92,300 - $151,600 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

National Benefit Services is a third-party administration company offering retirement and flexible benefit administration to over 25,000 employers nationwide. We are a remote first company. Our corporate offices are located in Taylorsville, Utah, with an additional office in Hawaii. We accept applications for all levels of employment and welcome an opportunity to review your experience and skills, whether a position for which you are interested in is currently available or not. Please complete an application which must include the pre-hire assessment and upload your resume so we may have a complete applicant file, should a position become available for which you would be qualified.

As a Treasury Management Client Onboarding Specialist III at Provident Bank, you will coordinate the implementation of treasury management services. Your primary responsibilities include, supporting the sales process, coordinating the implementation and set up of Treasury Management Products and Services and providing ongoing helpdesk support to cash management clients via phone and email requests. This position will provide direct assistance to the Department or Sector Manager and may be called upon to train staff, support sales officers and act in a supervisory capacity in the absence of the Department or Sector Manager. KEY RESPONSIBILITIES: * Coordinates the implementation of treasury management services * Ensures all documentation and setup parameters, including testing are completed accurately and timely. * Reviews and archives of all client documentation in conjunction with all associated supporting documentation as necessary. * Completes client walk through and training process for product/service implementation. * Filters sales referrals fielded to Treasury Management Sales officers from telephone calls received and email inquiries. Acts as a liaison with Treasury Management Operations to finalize documentation and setup processes. * Handles phone inquiries in a helpdesk environment in conjunction with monitoring the queues and logging call activities. * Monitors incoming inquiries from clients and branches * Monitors existing ACH Guidance lines maturities, provides information needed for and completing annual reviews for borrowers and non-borrowers. * Monitors upcoming maturities along with facilitating the renewal with all parties to ensure timely processing. * Prepares ACH documentation for the recommendation of ACH Guidance line approvals or renewals as necessary. Maintains all records to comply with policies and procedures. * Completes ACH Annual reviews for borrowers and non-borrowers. * Examines and monitors RDC client activities and risk ratings and makes recommendations * Reviews RDC processing exceptions including deposit limits review. * Resolves Cash Management issues with Treasury Management Operations and third-party vendors to resolve customer issues relating to products/services. MINIMUM QUALIFICATIONS: * High School Diploma or GED required. * Minimum of 5 years related experience. * Ability to work in a fast-paced environment, * Knowledge of applicable banking and privacy laws and regulations and policies. * Possess excellent oral and written communications skills. * Ability to prioritize multiple responsibilities and complete them on time. * Ability to work in a team environment to instruct peers and assume a leadership role. * Computer literacy with PC and windows programs. * Ability to perform detailed mathematic operations with the use of a calculator. * Ability to work a flexible schedule to accommodate support hours at the helpdesk. * Ability to define problems, collects data, establish facts and draw valid conclusions. * Ability to interpret a variety of instruction, communicate them to others and establish controls to monitor and evaluate the application of these instructions. * Ability to shift attention quickly and accurately from one matter to another. PREFERRED QUALIFICATIONS: * Associate or bachelor's degree * Prior supervisory or team leader responsibilities. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $29.59 - $36.97 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY: The Technology Change Management Analyst is responsible for adhering to the change management standard and procedures. This person assesses the impact of the change, manages risks, minimizes service disruptions, coordinates with IT and business stakeholders and ensures effective communications and training for the Technology Change Management users. The Technology Change Management Analyst ensures all changes to production systems are compliant with the change management process to maintain a secure and stable operating environment. The Technology Change Management Analyst assists the Technology Change Management Manager. KEY RESPONSIBILITIES: * Assist with implementing Technology Change Management standard and procedures to provide for a well-structured process and ensure that changes are communicated in a timely manner across the enterprise. * Assist Change Advisory Board (CAB) meetings as needed. * Monitor and support Requests for Change (RFCs) through the change lifecycle. Work with various clients and analyzes and assesses RFCs to ensure readiness for implementation and completion. * Utilize the Technology Change Management system to monitor, track and report changes and create Technology Change Management dashboards. * Involvement with the development and testing enhancements in the ServiceNow Technology Change Management module. * Assist in internal and external Technology Change Management audits. MINIMUM QUALIFICATIONS: * Bachelor's degree in areas such as Information Technology, Business Administration, and/or Finance from an accredited institution. * Minimum 7 years of experience in Process Automation. * Minimum of 3 years of Technology Change Management experience. * 3-5 years of strong understanding of IT systems, the change life cycle and infrastructure technologies experience. * Experience implementing and managing technology changes. * Experience reading and understanding data, to demonstrate how technology changes impact the organization and the operations. PREFERRED QUALIFICATIONS: * ITIL Certification and/or Project Management Professional Certification preferred * Knowledge of principles and methodologies of Technology Change Management preferred. WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. HAZARDS: The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $65,200 - $93,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is responsible for supporting Branches, Contact Center and Departments by resolving and responding to their inquiries and concerns. Perform various duties for the deposit products and customer records on the Core system. KEY RESPONSIBILITIES: * Maintains and updates customer and account information including but not limited to account type changes, rates, alternate addresses and special coding. * Resolves and responds to customer concerns for Branch, Department and Call Center personnel including but not limited to Savings, Checking, Safe Deposit Box, Certificate and Retirement Accounts and RMS Concerns. Concerns are received through queues, emails, telephone and by mail. * Assists with daily review of Consumer & Business Mobile Deposits such as approval or decline checks for deposit as needed * Assists with review of various Cold Storage reports and Horizon 360 generated reports for ongoing account/customer monitoring * Assists with daily processing of Department General Ledger entries, safe box payments, mail deposits and Official Check generation for the back-office departments. * Responds to requests by management to perform related duties and activities. MINIMUM QUALIFICATIONS: * High school diploma or GED * Minimum 3 years' experience working at a financial institution or in a service environment * Strong Interpersonal skills, including listening, written and verbal communication * Strong organizational and time management skills * Strong PC Skills; ability to use various computer programs including Microsoft Office WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $19.38 - $24.26 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania, and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: As a Personal Banker at Provident Bank, your primary role is to establish relationships with customers and prospective customers to understand, identify and satisfy their financial needs and to provide a positive customer experience while conducting transactions during every branch interaction. The Personal Banker position is a dynamic position that performs both transaction and sales and service duties. The responsibilities may vary day to day based on the needs of the branch office. Responsibilities include responding to customer needs by processing a variety of financial transactions, including but not limited to opening accounts, cross-selling, tele-consulting, developing relationships through a book of business, servicing accounts, check cashing, withdrawals, deposits, loan payments, greeting customers, and performing customer needs-based assessments. The Personal Banker may also research and resolve account issues and/or inquiries and promote organizational products and services by referring current or prospective customers to other departments within the organization. This position is responsible for meeting sales expectations, which include deposit, loan and revenue expectations, generating sales and referrals as well as managing and balancing cash drawers. Responsibilities also include assisting the Assistant Branch Manager with daily branch responsibilities and processes, end of day functions, and reporting according to branch tasks, policies and procedures. This position may be eligible to obtain Life and Health Licensing. All Provident Bank employees are expected to adhere to the Bank's Code of Ethics, Core Values, and Mission Statement. Works under general supervision. KEY RESPONSIBILITIES: Sales * Meet sales referrals and cross-selling goals by knowing the features and benefits of all products and services to satisfy the needs of the customers * Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services * Actively refers customers for commercial products or services to branch manager, market manager, or appropriate business partner * Exceed customer expectations through active engagement, commitment and dedication to servicing and building customer relationships * Advance the Bank's Corporate Sales Program through the consultative need's assessments of customers, developing new relationships, expanding existing ones and is responsible for managing and growing a book-of-business. Service * Identify opportunities with customers and prospective customers through lobby management. * Assist customers and prospective customers with digital technologies and provide referrals to other lines of business. * Helps maintain cost efficiency to achieve goals of the branch; assures quality of customer service and adherence to sales and brand standards * Responsible for sales and service * Execute expectations for a positive customer service experience Operations * Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and mitigating risk * Establishes customer identity according to guidelines and adheres to all other compliance procedures * Assists branch management with branch operations as needed * Performs transactions including but not limited to check cashing, withdrawals, deposits and loan payments * Prepares and/or completes Currency Transaction Reports and Suspicious Activity Forms (CTR/SAF) for appropriate transactions * Assists in training other branch employees * Provides support to the contact center when there are high call volumes * Handles customer inquiries by telephone * Provides access to safe deposit boxes MINIMUM QUALIFICATIONS: * High school diploma or GED * Minimum of 6 months of sales and service experience in a customer facing retail environment * Strong interpersonal skills, including listening, written and verbal communication * Ability to work a flexible schedule based upon the needs of the business * Demonstrations positive and professional demeanor with all customers and co-workers * Strong math and analytical skills * Understand and adhere to safety and security practices * Demonstrate and apply good relationship building skills * Proficient at establishing strong connections with customers and prospective customers through consultative conversations affording presentations of sales opportunities * Strong customer service/advocacy skills * Strong organizational and time management skills * Strong PC skills. Ability to quickly learn various computer programs, including Microsoft office * Required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence. PREFERRED QUALIFICATIONS: * Prior Retail banking experience * Life and Health Licenses to support investment program WORKING CONDITIONS: Retail Banking Branch Areas Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed. * Lifting from 5 to 25 lbs. (Coins) * Prolonged sitting/standing * Occasional bending or stooping (To retrieve coins from individual vault) Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $17.90 - $22.36 Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is considered at the Lead role. The position's role is responsible for accurately facilitating all loan-closing activities and maintaining a courteous and beneficial liaison between customers, Relationship Managers and other outside professionals. Job performance is evaluated on accuracy, timeliness, productivity and customer satisfaction. The incumbent acts either in a leadership role in training less experienced closers or is assigned to a specialized area. KEY RESPONSIBILITIES: * Prepares and reviews pre-closing documentation for commercial lending and/or commercial real estate construction and permanent loans. This includes organization of files, review of the closing documents for accuracy, assuring receipt of all required closing documentation and compliance and satisfaction of all closing conditions and covenants. Is responsible for loan set-up including completion of load sheets, calculation of required escrows, reserves and prepaid interest, preparation of general ledger debit and credit entries and initiating wire transfers. * Coordinates the development and maintenance of the Closing Department's Policies and Procedures Manual. Assists the Department Manager with special projects. * Coordinates and acts as a liaison with attorneys, Relationship Managers and other professionals to schedule and ensure closing takes place in a timely fashion. * Sets up loan files in accordance with standard department procedures; coordinates related * closing responsibilities with Loan Administrator. Prepares and processes post-closing documents and reports for input to systems of Loan Servicing and Commercial Lending departments. * Coordinates with CLA on construction loan closings and attends pre-construction meetings * Maintains loan closing reference procedures to guide and regulate closings, modifications and conversions. * Prepares and processes Approvals In Process Report and maintains the monthly Attorney Report. Assists with Closers Report, CRE, BB and MM. * Verifies OFAC and Patriot Act information and related duties as required. Reviews mortgage discharges for accuracy. Assists in daily department responsibilities including customer inquiries and problem solving. MINIMUM QUALIFICATIONS: * Bachelor's degree * 5 or more years of experience * Extensive knowledge of Construction Mortgage Loan closing and ability to apply such knowledge. * Strong verbal, communicative and written skills. * Ability to manage heavy workflow, resolve problems with modest supervision, attend to detail and perform arithmetic calculations. * Proficient with software and systems programs. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $32.21 - $40.26 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY The GRC Analyst will collaborate with process owners, internal auditors, external auditors, and other stakeholders to assist in reviewing, monitoring, and resolving findings. This includes helping the team manage SOX and GLBA Compliance programs. The GRC Analyst will support the implementation of internal and external assessments, assist with compliance audits, and ensure compliance with existing and emerging regulations and standards including GLBA, SOX, and other GRC activities. KEY RESPONSIBILITIES * Gather relevant evidence to support annual testing for internal and external audits. Maintain and monitor a central repository for audit evidence. Ensure timely and accurate response to internal and external audit requests. * Provide training and guidance to employees and other stakeholders on cybersecurity best practices and awareness including but not limited to: * New Hire Training. * Monthly cybersecurity newsletters and phishing campaigns. * Administration of the Cybersecurity Compliance training program * Gather relevant evidence and documentation to support risk assessments using various frameworks to identify control ratings, strengths, potential gaps and action plans. * Leverage the Bank's GRC platform to document and manage security exceptions, violations, incidents, and other risk concerns to closure. * Maintain up-to-date documentation of procedures and methods that serve to broaden team knowledge and industry expertise. * Assist GRC Manager with maintaining security standards, policies, and practices on an annual basis to make sure they reflect the current environment * Collaborate with business lines to help satisfy new and existing regulatory obligations. MINIMUM SKILLS REQUIRED * 1-3 years' experience in cybersecurity with exposure with various security frameworks. * Understanding of cybersecurity governance frameworks, Sarbanes Oxley (SOX) compliance requirements and IT General Controls (ITGC) * Information Security Governance experience or related training * Detail oriented with good organizational skills * Effective written and verbal communication skills * Intermediate proficiency with Microsoft Office EDUCATION * Associate's degree Required LICENSES AND/OR CERTIFICATES * Information Security Certification desirable WORKING CONDITIONS Work is performed in a normal office environment. Noise levels are usually moderate. WORKING CONDITIONS Work is performed in a normal office environment. Noise levels are usually moderate. HAZARDS The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $32.21 - $40.26 per hour Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. ﾠﾠﾠﾠﾠﾠﾠ Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The Assistant Branch Manager (ABM) is responsible for the day-to-day operations of a retail branch office and provides supervisory oversight to a team in the achievement of branch objectives. The ABM supervises activities and monitors workflows to ensure operational excellence and compliance with policies, procedures and regulatory standards to mitigate risk to the Bank and its customers. The ABM will identify opportunities to expand existing relationships and develop new customer relationships directly or through collaborative partnerships with team members and business partners (i.e., Investment Services representative, Mortgage Services representatives and other partners). The ABM creates and fosters a cohesive and collaborative team environment and a customer-centric work environment. With support from the Branch Manager, the ABM will lead, direct and manage work schedules, assignments and performance for all branch employees. The ABM will possess specific working knowledge of banking operations and services and demonstrates positive and professional conduct in dealing with customers, the public, and coworkers. KEY RESPONSIBILITIES: * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice, activities and/or solutions while maintaining compliance and regulatory guidelines. * Manage the Branch and have the ability to run the teller side, platform, and customer escalations. * With the assistance of the Branch Manager, directs activities in support of established branch sales goals and objectives. ABM coaches all team employees to develop and improve skills to foster a needs-based sales environment. Continually reviews and evaluates results in view of objectives, goals and performance standards, and adjust focus as necessary. Works in collaboration with all business partners to assist customers and prospects to understand their current and future financial goals. Recommendations must be documented by completion and submission of required referral forms. * In conjunction with the Branch Manager, monitors branch activities to ensure compliance with bank policies, procedures and regulatory guidelines. Maintains the operational integrity of the branch including but not limited to branch audits, routine and special reports, branch overdrafts, wire transfers, cash items, and teller differences/corrections, operating currency and coin levels. Participates in on-going training and development, pertaining to policy and procedure, regulatory compliance and skill enhancement for customer service and expansion of relationships. * Drive an exceptional customer experience validated by customer satisfaction surveys * Assists Branch Manager in meeting both short and long-term scheduling staffing requirements. Considers potential staffing concerns while managing PTO requests against staffing levels and makes recommendations for approval. Supports the branch accommodating all branch hours and events including evenings and weekends. * Performs special projects which may require research, investigation, analysis, report writing and making specific recommendations to the Branch Manager, Retail Operations and/or members of Senior Management. * Conduct ongoing performance management, coach, guide, and mentor direct reports on a regular basis. * Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, hiring, training and managing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing and resolving employee complaints and concerns MINIMUM QUALIFICATIONS: * High School Diploma or GED * 3 years related experience and/or training, in keeping with the key responsibilities of the role. * Strong leadership skills to support a team environment by recognizing and rewarding collaboration, cooperation and activities contributing to team success. * Present a professional and positive image, maintaining composure at all times and clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute. * Basic proficiency with computers, Microsoft Office Suite, internal CRM. * Utilization and/or familiarity of digital technologies and applications to maintain own capabilities as well as to coach team to keep pace with current and future business needs. * Awareness of trends in the local marketplace. Ability to react and respond quickly to changes identified. * Ability to (discuss, recommend, close) bank products and services based on customer needs * Highly organized, ability to focus on details. Ability to accurately complete assignments with competing deadlines and manage branch workflow. Critical thinking with a focus on detail in order to effectively problem solve and communicate. * Proven ability to meet sales targets and production goals and coach team members to the same. * Demonstrate flexibility, adaptability and initiative. * Provides exceptional customer service experience to both external and internal customers. * Demonstrate excellent communication skills. Actively listens and responds, both verbally and in writing, in an effective and appropriate manner. * Sound risk management skills * Language skills to mirror community needs within branch geography * May require travel between Customer sites, Provident Offices, or Branches PREFERRED QUALIFICATIONS: * 1-year related management experience (preferred). * Prior banking experience preferred. LICENSES AND/OR CERTIFICATES: * Will be required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence. * Life and Health Licenses to support investment program (preferred) TRAVEL REQUIREMENTS: * Eg. May require travel between Customer sites, Provident Offices, or Branches WORKING CONDITIONS: Retail Banking Branch Areas Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed. * Lifting from 5 to 25 lbs. (Coins) * Prolonged sitting/standing * Occasional bending or stooping (To retrieve coins from individual vault) Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $27.58 - $34.46 Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY: The Process Automation department acts as a strategic business partner, proposing ideas and innovative solutions that enable new organizational capabilities. The Senior RPA Developer will collaborate to deliver the services and solutions that enhance productivity and enable innovation. This role requires a self-starting problem solver who creates business value through process redesign and automation. The Senior RPA Developer must be able to interpret workflow diagrams and conceptualize automated solutions using tools such as UI Path and other relevant technologies. As the primary point of contact for the design, development, deployment, and support of automated processes, this position is responsible for improving business outcomes and operational efficiency. Additionally, the Senior RPA Developer will develop in-house solutions and work with external partners to augment internal capabilities. KEY RESPONSIBILITIES: * Work with internal teams to support and deliver RPA & Automation projects * Participate in design sessions to gather requirements for RPA and Automation opportunities * Analyze & scope requirements and understand technical requirements to develop relevant use cases for RPA & Automation opportunities * Design & document technical specifications for RPA implementation projects as well as other automated or streamlined processes as discovered * Develop test plans and test the new modules and releases to ensure the processes work as expected * Execute proof-of-concepts (POCs), prototypes, deployment, and maintenance of solutions in production * Develop tracking and dashboards to present success of automation improvements and their impact * Communicate and translate required business process capabilities and outcomes effectively between business process areas and supporting departments (such as the IT organization). * Train junior Developers on systems and procedures * Act as the Subject Matter Expert for limited in-house development by other business lines. * Develop and execute training materials for Enterprise Staff solutions * Provide Infrastructure support to the IT systems analysts * Evaluate tools and industry standard to make suggestions for additional low/no code opportunities * Maximize usage of UI Path software and other automation tools MINIMUM QUALIFICATIONS: * Bachelor's Degree required * Minimum 7 years of experience in Process Automation * Can demonstrate problem-solving, decision-making, financial, and analytical skills * Comfortable in a consultative environment and can demonstrate tact when required * Adapts well to change * Communicate and translate required business process capabilities and outcomes effectively between business process areas and supporting departments (such as the IT organization). * Demonstrates superior communication skills and an ability, with some supervision, to work effectively with all organizational levels. * Proficient with Microsoft Office Suite. * UI Path software experience required. UiPath administration experience preferred * Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs. * Basic SQL query skills preferred * Self-starter, can take a project from start to finish independently PREFERRED QUALIFICATIONS: * Degree in Computer Sciences preferred * Bank experience preferred WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. HAZARDS: The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $73,600 - $105,100 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The internal audit department is a key driver of effective internal control, proactive risk management, corporate governance and ongoing process improvement. The incumbent participates based on level in the audits for the bank, its subsidiaries and affiliates, following the established standards set forth in the Code of Ethics and the Standards for the Professional Practice of Internal Auditing issued through the Institute of Internal Auditors (IIA). Also responsible for supporting the process of Enterprise Risk Management (ERM) and the activities of the Risk & Advisory Services as it relates to the Sarbanes-Oxley Act of 2002 (SOX). This position is considered at the entry-level position. Incumbent is expected to have basic working knowledge of auditing skills and exercise independent judgment. KEY RESPONSIBILITIES: * Performs within the scope of assignments risk assessments of company units identifying critical areas of exposure within a unit along with evaluating the key controls used to manage these risks. Evaluates causes of non-compliance. Identifies exposures and weak design in internal control. Recommends corrective steps. * Consistently documents relevant facts and information that support the work performed and conclusions drawn so other reviewers can follow the auditor's logic and methodology. * Communicates effectively audit results, both orally and in writing, so they are persuasive, placed in the appropriate context, and understood by the audience. * Recommends updates to audit programs based upon changes in a unit's risk profile and conducts audits in compliance with departmental standards. * Performs related audit activities and special projects, which may include attending relevant internal client and other bank meetings to gaining and facilitating understanding of the business. * Performs other duties as assigned. MINIMUM QUALIFICATIONS: * 0 - 2 years in Internal Auditing * Possess a working knowledge of banking practices, processes, governance practices; and regulatory obligations as it relates to internal controls. Knowledgeable about internal control, SOX, COSO, GAAP, and the IIA. * Possesses a high level of personal and professional ethics. * Excellent presentation and communication skills both oral and written with strong analytical, critical thinking and problem solving skills. * Ability to analyze business situations, determine applicable scenarios and choose the appropriate solution to the problem. * Excellent organizational skills with the ability to manage and track multiple activities. * Must be able to identify creative solutions and provide operational advice beyond standard control recommendations. Demonstrated critical thinking and analytical skills to include working within ambiguous and/or stressful situations. Must be flexible and have the ability to change priorities as needed. * Effective time management and ability to prioritize and manage multiple projects and priorities. * Prioritize work so resources are devoted to areas of highest risk. Project management skills with the ability to manage an entire project. Ability to develop and nature client relationships, handle multiple tasks and adapt to a changing environment. * Ability to attend meetings or perform other assignments at locations outside of the office, if necessary. * Ability to operate effectively based on limited direction from Internal Audit management. Able to work independently and in a team environment based on a delegated chain of authority. PREFERRED QUALIFICATIONS: * Bachelor's degree WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $51,200 - $73,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: * Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. * Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. * Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. * Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. * Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. * Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. * Trains new staff on Bank's policies and procedures needed to perform their respective job function. * Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: * 5 - 7 years of related experience * High school diploma or GED * Interpretation of all loan documentation. * Ability to exchange information clearly and concisely and to present ideas and report facts. * Working knowledge of Horizon System, ACBS System, PC skills. * Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. * Take ownership of workflow and resolve problems with minimal to no supervision. * Ability to multi-tasking is imperative. * Excellent communication and organizational skills. * Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Credit Analyst Your Location: Anywhere within the USA - PST time zone only You Report To: Underwriting Manager Your Schedule: 4 days a week 10 hours a day flexibility! Saturday and Monday 10am-8:30pm PST, (the other days will be determined by management) Your Compensation: $28.50/hr + plus quarterly bonus! Learn more about our awesome Underwriting Department About the opportunity: You will manage the application origination relationship between FHF and dealers, working methodically to develop a thorough understanding of applicants' profiles and assess risk by reviewing application information and conducting preliminary phone interviews when needed. Additionally, you are responsible for helping the team meet all monthly and quarterly origination goals by booking approved applications. This will be a full-time, remote position. What you will do: Your responsibilities include but are not limited to: Make timely and accurate credit decisions within the company's fair lending, credit, and collateral guidelines. Establish and maintain good relationships with dealers. Work with the Outside Sales team to improve app flow, look-to-book, and credit quality of our dealer partners. Negotiate with dealers to buy deals on the best possible terms for FHF while still maintaining dealer satisfaction. Follow up on deals to try to capture business and solicit dealers for new or more business. Conduct preliminary credit interviews with prospective clients to validate critical information (when applicable). Perform related administrative, clerical, or customer service duties. Other projects may apply What you bring: BA/BS degree and/or equivalent work experience required Demonstrates historical career stabilitly 1 year of previous financial or banking experience Bilingual (English/Spanish or Portuguese) Excellent communication skills Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you . Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.