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HopeLink Behavioral Health: Primary Clinician QMHP- Qualified Mental Health Professional (Leesburg) Empowering Recovery Through Compassionate Care For over 60 years, HopeLink Behavioral Health (formerly PRS) has empowered individuals and families facing behavioral health challenges and life crises. We envision a world where hope is universal. Through quality services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can thrive. Join our dedicated team as a Primary Clinician QMHP and make a lasting impact! Summary: In this pivotal role, you'll manage client caseloads, provide evidence-based therapy, and empower individuals on their path to recovery. Working under the supervision of a Licensed Primary Clinician, you'll utilize your skills in individual and group counseling, family psychoeducation, and discharge planning. We are looking for a Qualified Mental Health Professional (QMHP-A/C) to join our team What We Offer: * Competitive salary range: $50,000 Estimated starting salary depending on related experience * Hybrid work schedule (Leesburg, VA): Monday-Friday, 9:00 am - 5:00 pm with one evening per month virtually, hybrid. * Medical/dental/vision insurance * 11 paid holidays * PTO, sick leave, and birthday time off * 403(b) retirement plan with employer matching * Supportive team environment in a non-profit organization What You'll Do: * Conduct individual and group therapy sessions. * Facilitate Family Psychoeducation groups to enhance support networks and family well-being. * Develop person-centered rehabilitation/transition plans, collaborating with clients to create a roadmap for success. * Ensure smooth transitions from in-patient care by providing discharge planning and coordinating after-care services. * Foster collaboration with other healthcare providers for comprehensive client care. * Utilize evidence-based interventions like Individual Resiliency Training (IRT) and Cognitive Behavioral Therapy (CBT) to promote wellness and recovery. * Conduct risk assessments and provide crisis intervention as needed. * Offer dual diagnosis support for clients with co-occurring mental health and substance use challenges. Qualifications: * Bachelor degree in Social Work, Psychology, Counseling or nursing. * Two years of clinical experience working with individuals facing behavioral health challenges is preferred. * QMHP certification (preferred) or eligibility for QMHP certification. * Strong understanding of human development theories and mental health best practices. * Ability to work independently with excellent organizational skills. * In person work at times. Ready to Join Our Mission? Apply Today! HopeLink is recognized as one of the 50 Best Nonprofits to Work For in the U.S.! Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion. 'Where Hope Meets Help.'

POSITION: Crisis Services Trainer (Full-Time) WORK HOURS/SITE: This is a virtual position and requires 40 hours per week. Current schedule is Monday-Friday 10a-6:30pm. This position may be required to work evenings, weekends, and other non-standard work hours as needed. Salary: $47, 000-$52,000 a year Full benefits including medical, dental, and more! POSITION SUMMARY: Under the direction of the Training and Support Manager and Transitions Leads, as a Trainer you are responsible for facilitating skill and competency development of trainees (employee and volunteer) by providing live classroom sessions of pre-determined content, conducting one-on-one coaching sessions, as well as On-the-Job training and ensuring all individuals completing training are fully successful with all required content and are performing to a high level quality as our team provides 24/7/365 service delivery to the state of Virginia and as a network center of the 988 Suicide and Crisis Lifeline offering calls, chats, and texts. HopeLink Behavioral Health is a nationally recognized Crisis Center of Excellence and Accredited 24/7/365 Contact Center. DUTIES: Facilitate live knowledge and skills training from pre-developed content during scheduled training sessions of both new hires and existing workforce. Provide appropriate and professional documentation related to trainee performance and behavior in an objective, factual, and non-punitive way. Along with communicating observable behavior feedback verbally and in writing with the intention to reinforce strengths and identify areas of growth. Ensure progress of trainees through regular updates, including any concerns, through written feedback where appropriate. Participate in cohort training preparation by reviewing training slides and ensuring the content is accurate, up to date and aligned with current guidance from Vibrant Emotional Health, SAMHSA and VADBHDS. Regularly review content disseminated and located within the Network Resource Center to ensure subject matter expertise on current procedural and approach requirements provided by Vibrant Emotional Health. Attend weekly staff meetings, regular supervisions and other stakeholder meetings as assigned to stay up to date with significant changes, approaches, and upcoming plans to remain consistent with program leadership and maintain continuity from training to shift work. Participate as a collaborative supervisory team member to ensure consistency between training delivery and shift performance. Attend shifts regularly to maintain awareness of current shift duties, expectations, culture, and pressures to ensure appropriate training is provided based on the constant evolution of crisis services. QUALIFICATIONS: B.A. or B.S. preferred, degrees in Social Services, Psychology, Community, Public Health, or Human Services. Will consider relevant experience in lieu of education. Prior experience in crisis intervention and/or suicide prevention required. Direct crisis worker experience is preferred. Ability to attend all training dates without conflict and successfully complete mandatory Crisis Services Training. Experience facilitating training for small and large groups in a professional setting on skills and knowledge specific to mental health and/or suicide prevention. Excellent written and oral communication skills; ability to articulate easily understood over chat and text-based service, along with phone skills. Strong computer skills with various software - Microsoft Products proficient skills experience and proficient typing skills. Creative problem-solver with a high degree of integrity and personal accountability. Ability to work individually and within a team environment and adjust to changes in workflow daily. EXPECTATIONS REGARDING QUALITY OF WORK: Adhere to 988 Suicide and Crisis Lifeline Standards, HopeLink Behavioral Health's Policies and Procedures, and appropriate accrediting bodies best practices are followed. All written materials (i.e., reports, logs, and records) are accurate and thorough and in accordance with defined standards and HopeLink policies. All electronic communications are sent within two business days using professional language. All materials (i.e., data, reports, records) are accurate and thorough. Collaborate across departments to ensure that HopeLink's Crisis Services daily operations run efficiently and effectively. Secure access to reliable hardwired internet and a desktop or laptop computer that both utilize Zoom and web browser simultaneously and support other platforms as needed. Demonstrated knowledge and ability to make sound decisions under pressure. Maintain the confidentiality and privacy of information through secured, private workspace. Perform their job duties from a work-appropriate pre-approved location as outlined in offer letter and onboarding paperwork. Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion 'Where Hope Meets Help.' We are unable to hire in the following states: California, Hawaii, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

> Donation Support Coordinator II Donation Support Coordinator II Fully Remote • Description **Department**: Tissue/Donation Support Center **Reports To**: Manager of Donation Support Center **FLSA Status**: Non-Exempt **Direct Reports**: None **OSHA Risk Category:** 2 **Currently 12 hour shifts (7p -7a) weekday and weekend nights, shift differential offered. Minimum 36 hours per week.** This position is fully remote. At this time we are only able to accept applicants from Arkansas, Texas, Virginia, Florida, and Tennessee. Mandatory training will be completed at our office in Little Rock, AR during the first week of employment. Work from home workspace requirements: * Must have a private dedicated workspace * High-speed internet connection (at least 25 Mbps download and 3 Mbps upload speed) * Telephone (mobile or landline) * Computing equipment will be provided **Job Summary/Scope** The Donation Support Coordinator (DSC) is primarily responsible for answering in-coming and making outgoing calls which communicate and promote organ, tissue and eye donation. This position is dedicated to achieving the primary objectives of (1) receiving and documenting referrals from all referring organizations (2) properly assessing for potential organ/tissue donation and communicating those referrals to the appropriate person or agency (3) perform authorization conversations and complete the associated paperwork for such anatomical gifts (4) screen potential tissue and eye donors with approved agencies. The primary duties of the Donation Support Coordinator are to facilitate donation through the acts of taking referrals via the telephone and computer referrals (triage and secondary screening). They must properly assess and communicate these to the appropriate person. The DSC will have authorization conversations with Authorizing Person or the Legally Appropriate Person, conduct donor assessment interviews and screen with the appropriate tissue and eye bank. The DSC will also enter data into ARORA's or other appropriate donor and referral database. **Essential Functions** - Shares information with potential donor families in a sensitive manner over a recorded telephone line to help them make an informed decision about donation. - Answers in-coming calls for donor referrals in a prompt and professional manner. - Responds appropriately to potential donor referrals by phone and conducts a comprehensive initial assessment of the medical status of potential donors according to ARORA, FDA, and AATB guidelines. - Performs initial assessment of potential donor and determines possible suitability for tissue donation and communicates appropriate information to the tissue processors or other agency. - Completes all forms associated with an authorized donor following the SOPs associated with the forms. - Completes appropriate data entry and documentation in a timely and thorough manner and maintains proper documentation of activities. **Secondary Functions** - Functions as an expert resource to potential donor families on the subject of tissue donation. - Facilitates ongoing communication with the health care team, funeral home, family, or other agency during the evaluation of referred potential tissue donors. - Assists with training of new Resource Center staff as needed. - Completes training documentation as required. **Organizational Expectations** - Maintains regular and punctual attendance at assigned work location. - Accurately document timekeeping records. - Completes appropriate ARORA forms in a timely and thorough manner and maintains proper documentation activities - Exhibits and models ARORA's conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA. - Attendance at staff meetings, training programs, and/or in-services meetings, as required. - Demonstrates professional appearance, behavior and standards in all business dealings and interactions. - Demonstrates professional conduct and behavior reflective of ARORA's respect, honor, admiration and reverence for the donor and donor family. - Fosters effective relationships with client representatives. - With the approval of division Director, serves on national committees. - Performs other duties as assigned. **Potential Risk Factors:** - Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the ARORA Safety Officer. - Repetitive Motion: While performing some essential functions of your position, you may be required to perform some functions repeatedly. When such tasks are not performed properly, injury can result. - Minimum Weightlifting Requirement: While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Must have the ability to lift minimum weight of 20 lbs. - Prolonged Sitting, Standing, and Bending: While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. - Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted. - Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory. **Work Environment** - Normal office work environment. - Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position. - Non-smoking office. **Work Hours** ARORA is a 24/7 operation and will require this position to work various shifts 12-hour day and/or evening shifts. Donation Support Center employees may be required to work evenings, holidays, weekends, and mandatory overtime as required. Requirements **Minimum Job Requirements** - High school diploma or equivalent and completion of an accredited clinical healthcare program resulting in certification, registry, or licensure (such as LPN, LVN, EMT, Medical Scribe, RT, Paramedic or higher) required. OR Bachelor's degree in behavioral sciences with clinical experience and one (1) year relevant work experience. - 1-year experience working in a similar position at another Organ Procurement Organization, Eye Bank or Tissue Bank may substitute for education or experience. - Possess strong organization and interpersonal skills. - Possess effective communication and listening skills. - The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity. - Possess the ability to work collaboratively within an interdisciplinary team. - Consistent demonstration of attention to detail, precision, accuracy and customer satisfaction. - Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks. - Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite. **Security Requirements** This position

Our Administrative Assistant's (AA) execute administrative assignments of a confidential nature and relieves management of clerical, administrative and business detail as necessary. As an AA, you will perform standard administrative functions such as screening, telephone calls, mail, scheduling appointments and maintaining calendar, and coordinating meetings. Our AA's must exhibit traits such as communication and interpersonal skills, prioritizing their workload, and strong customer service skills. Requirements: High school diploma or equivalent combination of education and experience required. Previous expereince in medical setting preferred. Proficient with Microsoft office and outlook. Strong communication skills. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above the industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, Results Driven, and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping, and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. #LI-NU1

**Job Details** Cabarrus Center - Concord, NC Fully Remote **Description** **Company Mission/ statement:** Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. **Comprehensive Benefits Package:** * Medical, Dental and Vision Insurance * Flex Spending Account * Health Spending Account * Company-Paid Life Insurance * Short Term Disability * 401(k) * Paid Holidays * Paid Vacation and Sick Leave * Employee Assistant Program * Referral Bonus Opportunities * Extensive Internal Training Program **Pay Scale:** $17-$18hr **Summary:** Provides administrative support to the Tailored Care Management (TCM) Program by researching and verifying contact information for assigned TCM clients using all available resources. Ensures TCM engagement/consent can occur through a timely warm hand-off to TCM staff. Requires strict compliance with professional, legal and confidentiality standards. Position is temporary, could be part time or full time. Applicants must have phone, computer, and stable internet connection to perform required duties. **Essential Duties and Responsibilities:** * Researches and verifies contact information for clients assigned to agency for TCM using a variety of available online platforms (NCTracks, NCHealthConnex, Carequality, claims information, etc). Documents all work/findings in EHR following documentation guidelines. Coordinates warm hand-off to TCM staff to ensure TCM engagement/consent occurs timely. * Ensures strict compliance with all professional standards including Medicaid and Medicare regulations, HIPAA, and agency policies and procedures. * Other duties as assigned by supervisor to provide support to the TCM program. **Qualification Requirements:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Strong computer skills * Comfort using online platforms and electronic health record documentation systems * Highly motivated and resilient professional * Some knowledge of or willing to learn clinical practice models * Demonstrated ability to understand economic, business and operational factors * Strong critical-thinking/problem-solving skills * Proven conflict management/resolution skills * High professional ethics and standards * Strong team player and team building skills; ability to collaborate with all levels and areas **Education and/or Experience:** Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

POSITION: Shift Supervisor, Virginia Programs - Full-Time WORK HOURS/SITE: and requires 40 hours per week. Salary/Status: $45,860 Full benefits including medical, dental, and more! Essential Staff Shifts: Virginia Programs Shift Supervisor * 3:00 PM -11:30 PM (EST) Thursday to Monday * 11:00 PM - 7:30 AM (EST) Sunday to Thursday POSITION SUMMARY: The Virginia Programs Shift Supervisor is responsible for supervision and operations of Virginia-based hotlines during their designated shift. On these lines, frontline staff primarily handle contacts from within the state of Virginia, specifically, from Regions 1, 2, 4 or 5, and support the state of Virginia through the 988 Suicide and Crisis Lifeline. Additionally, HopeLink Crisis Services, also known as the Regional Call Center, supports connection to Mobile Crisis Response, Care Navigation, 911 Diversion, and our locally based textline. This position requires the ability to serve as an expert on mobile crisis and local operational protocols, 988 center operations and protocols, personnel management and development, as well as provide support and supervision regarding crisis situations. DUTIES: Develop and facilitate a break and meal schedule to maintain optimal coverage of back up hotline services. Maintain documentation of shift anomalies such as call outs, early dismissals and service interruptions. Ensure all scheduled crisis workers are maintaining the appropriate status in Five9 to maximize answer rate. Review call documentation in iCarol and Virginia Crisis Connect for quality assurance. Facilitate live verbal conversations alternatively to chatting on Teams to increase connection, empathy and accountability. Collaborate with Supervisors across services to ensure follow-up contacts are assigned and completed in a timely manner. Provide support to Crisis Workers on difficult calls, especially those involving emergency intervention. SUPERVISION OF CRISIS WORKERS: Attend weekly staff meetings to ensure critical updates are delivered to crisis workers. Maintain biweekly or monthly supervision of all assigned direct reports. Ensure crisis workers attend process groups at least once monthly. Ensure appropriate documentation of identified issues with the workforce is maintained and communicated to appropriate leadership. Provide guidance and coaching related to workforce/personnel issues, redirection to P&P manual, and ensure consistency of procedural enforcement is equitable across shifts. Provide direction to crisis workers on policies related to call outs and utilizing Workforce Management. Review a minimum of two conversations per month per direct report and document using the Vibrant call review forms. Supervisors are required to provide a minimum of 5 hours of direct hotline service to maintain skill development in crisis counseling and have current crisis work experience to effectively supervise. Completion of annual HopeLink and Vibrant compliance trainings. QUALIFICATIONS: B.A. or B.S. preferred, degrees in Social Services, Psychology, Community, Public Health or Human Services. Will consider relevant experience in lieu of education. Ability to attend all training dates without conflict and successfully complete mandatory Crisis Services Training. Ability to work individually and within a team environment and adjust to changes in workflow daily. Ability to exercise excellent, independent judgment with minimal direct supervision. Cultural competence in working with individual's various descent, disabilities, and demographic populations. Excellent written and oral communication skills; ability to articulate and be easily understood over chat and text-based communications, along with phone skills. Strong computer skills within various software, including Microsoft 365 Demonstrated knowledge and ability to make sound decisions under pressure, along with a solid support system, and capacity to hold other's emotions. Must maintain a confidential workspace. High degree of empathy toward the clients we serve. Weekend and holiday availability required. HopeLink formally know as PRS is recognized as one of the 50 Best Nonprofits to Work for in the U.S. We provide behavioral health, crisis intervention, and suicide prevention services. Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration. Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion 'Where Hope Meets Help. We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

For more than 60 years, HopeLink Behavioral Health (formerly PRS) has provided comprehensive support to individuals and families facing behavioral health challenges or life crises. We envision a society where hope is universal. Through accessible behavioral health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve wellness and belonging. About the Role: As a Mobile Crisis Specialist (MCS) at HopeLink, you'll be a vital part of our crisis response team. You will respond to and triage crisis and mobile crisis requests received from the Regional Crisis Call Center and 988. This involves screening for medical necessity, ensuring safety, coordinating care, and documenting interactions in our crisis data platform. You'll work closely with Clinicians and Dispatchers to provide timely and effective support to individuals in crisis. We Offer: * Competitive Salary: * Day Shift: $55,120 annually * Night Shift: $57,200 annually * Remote * Shift Options: * Monday-Friday, 8:00 AM - 4:00 PM * Monday-Friday, 10:00 AM - 6:00 PM * Monday-Friday, 4:00 PM - 12:00 AM * Comprehensive benefits package (medical, dental, vision, life insurance, 401k with match, generous PTO) * Opportunities for professional development and growth * A supportive and collaborative work environment * The chance to make a real difference in the lives of others Key Responsibilities: * Respond to incoming calls and complete outbound calls to coordinate care and resolve crisis situations with accuracy, compassion, and efficiency. * Demonstrate strong engagement skills and build rapport with individuals in crisis. * Screen incoming crisis requests, ensuring safety and effective crisis resolution. * Utilize medical necessity criteria to guide crisis intervention based on acuity and risk. * Offer alternative resources when mobile crisis response is not appropriate. * Participate in required training, supervision, meetings, and clinical oversight to enhance knowledge and skills in suicide intervention, behavioral health, and crisis services. * Maintain accurate and timely documentation of all interactions in the designated platform. * Adhere to call center policies and procedures. Qualifications: * Education: Master's degree in a human services-related field is required (Social Work or Counseling preferred). * Experience: * Experience as a behavioral health professional is preferred. * Experience with crisis intervention and contact center training is strongly preferred. * Critical thinking and effective decision-making in high-acuity crisis situations. * Excellent verbal and written communication skills. * Adaptability and ability to effectively plan and adjust to new processes. * Strong collaborative relationship-building skills. * Knowledge of healthcare, behavioral health, crisis services, and clinical standards of practice. * Understanding of Medicaid managed care, behavioral health assessments, suicide intervention, recovery concepts, and community resources. Ready to Make a Difference? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.'

HopeLink Behavioral Health: Program Manager, Community Housing Program For over 60 years, HopeLink Behavioral Health (formerly PRS) has empowered individuals and families facing behavioral health challenges and life crises. We envision a world where hope is universal. We provide access to quality services, crisis intervention, and suicide prevention to foster an inclusive community where everyone can thrive. HopeLink is seeking a dedicated and experienced Program Manager to oversee our Community Housing program. In this role, you will play a vital role in supporting individuals with serious mental illness achieve stability and independence in their homes. Join our dedicated team as a Program Manager, Community Housing Program and make a lasting impact! About the Role: Under the direction of the Director of Community Support Services, the Program Manager for Community Housing administers and supervises residential programming per Licensure, CARF and grant requirements. In addition, the position provides counseling, community living skills training, crisis intervention and case management to individuals with serious mental illness in multiple residential settings. Coordinates rehabilitation activities in community settings. Responsibilities: * Provide individualized support, counseling, and case management to residents in permanent supported and independent housing settings. * Develop and implement engaging programs that help residents reach their rehabilitation goals. * Supervise and mentor 2-3 Community Support Specialists. * Directly teach community living skills to residents. * Ensure residents' safety and well-being through monitoring and intervention. * Collaborate with other service providers to advocate for residents' needs. * Assist with securing resources necessary for residents' stability. * Conduct regular reviews and ensure clinical documentation meets all standards. * Represent the agency at public forums and facilitate residents' integration into the community. Qualifications: * Bachelor's degree with significant proven work experience. * Qualified Mental Health Professional with Adults status (QMHP-A) required. * Demonstrated mastery of primary counseling and independent living and social skills, including active listening, validation, open-ended questions, values clarification, decision-making, problem-solving, conflict management, and receiving feedback and empathy skills. * High degree of empathy toward individuals with serious mental illness; experience working with dually diagnosed SA/MI population in residential settings. * Excellent written, oral, and interpersonal communication skills. * Knowledge of pertinent diagnostic and medication information. Benefits: * $60,000-$64,000- Estimated starting salary depending on related experience * Monday - Friday 9 am -5 pm- Some flexibility with early evening or occasional weekend work * Medical/dental/vision insurance * 11 paid holidays * PTO, sick leave, and birthday time off * 403(b) retirement plan with employer matching * Supportive team environment in a non-profit organization Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.'

Full-time Description Job Title: Virtual Sales Director : PRS Global was built by healthcare operators and care providers to transform lives. Our mission is to connect qualified international nursing professionals with American healthcare providers - offering a compelling solution for the nurse staffing crisis threatening the U.S. healthcare system. PRS Global has a patient-centered purpose, and our most valued assets are our nurse professionals who care for patients. We are driven to improve the patient healthcare experience and quality outcomes by ensuring that hospitals and care facilities are well staffed, with their patients properly cared for. PRS Global is among the Top 3 providers of international nursing professionals. As we continue to grow, we are seeking a talented and experienced Virtual Sales Director to join our commercial team. Position Overview: We are expanding our sales team! We require an experienced Virtual Sales/Inside Sales director to join our sales leadership team reporting directly to the Vice President of Sales. The Virtual Sales Director will lead the PRS Global Virtual sales team which will directly support the PRS Global field sales organization with outbound and inbound lead development, account sourcing and mapping, and conducting first line sales presentations. This is a managerial role with 4-6 direct US based reports and a dotted line with our BDR team in the Philippines. This role is on-site in White House, Tennessee (Nashville metro area). Responsibilities: Hire, coach and train a team of virtual sales team members on outbound and inbound lead generation to support our field sales team. Drive a strong culture through effective leadership, timely and actionable feedback, and career development of your team Develop key metrics and scorecards to evaluate team performance and success and hold the team accountable for desired activity and outcomes Work directly with the operations team and the VP of sales to evaluate tools, develop process and SOP's, and drive execution within the function Work with marketing to develop and refine sales scripts, talking points, value propositions, and strategies to overcome objections Willingness to travel 15% of the time Requirements Education Requirements: BA/BS degree, sales, marketing, business, life sciences, nursing, hospital administration or similar discipline Qualifications: Minimum 3+ years' experience in a leadership role with direct reports with a virtual sale, inside sales, business development representative function and/or field sales. 2-5 years Virtual Sales or Field Sales Experience or some combination of the two Experienced working with and coaching and training teams on the use of CRM's, ideally HubSpot in a virtual sales function Experienced utilizing tools like Apollo.io or Outreach for executing client calls Experience with contact sourcing tools Strong executive presence with the ability to communicate effectively to executive level decision makers and internal executive stakeholders. Certified in Strategic Selling, Solution Selling, Challenger Sales or a similar sales methodology Well versed at writing sales scripts, strategies to overcome gatekeepers, and virtual video meetings utilizing MS Teams and/or Zoom. Expert presentation skills and ability to navigate high stakes conversations with confidence Ideal if you have: Experience working with hospital systems and IDNs. Experience working with skilled nursing facilities Experience with high level executive buyers in HR or nursing

Dialysis Patient Care Technician Our Patient Care Technicians provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as END Stage Renal Disease (ESRD). As a PCT you will monitor patients before, during, and after dialysis treatment including measuring and recording stats, initiating cannulation, patient observations, and hemodialysis machine setup. Our Patient Care Technicians have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Requirements: High School Diploma or equivalent required. Must have a desire to care for people and be comfortable working around blood and needles. Experienced PCT's must have current certification from BONENT, NNCC, or NNCO or if applicable other state approved certification. Experience PCT's are required to have current BLS/CPR certification. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, results Driven, and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. #LI-NU1

Registered Nurse, RN Our Registered Nurses provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as End Stage Renal Disease (ESRD). Nurses are on the front line of patient care, improving the quality of life of every patient. This role is all about the relationships and bond you will create with patients and their families. Requirements: Associates Degree in Nursing (A.D.N) from accredited school of nursing required; Bachelor of Science in Nursing (BSN); three year diploma from accredited diploma program may be substituted for nursing degree. Registered Nurse License in the state of practice. Current BLS/CPR certification required. Meets all applicable state/licensing requirements. Previous dialysis, ICU, CCU, ER, or Med Surg nursing experience is preferred but not required. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above the industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, Results Driven and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping, and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. #LI-NU1

**Job Details** Cabarrus Center - Concord, NC Optional Work from Home **Description** May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only)** **Company Mission/ statement:** Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. **Comprehensive Benefits Package:** * Medical, Dental and Vision Insurance * Flex Spending Account * Health Spending Account * Company-Paid Life Insurance * Short Term Disability * 401(k) * Paid Holidays * Paid Vacation and Sick Leave * Employee Assistant Program * Referral Bonus Opportunities * Extensive Internal Training Program **Pay Scale:** Starting 50k(Provisional)-55k(Fully Licensed) This is a fully remote position within the Advanced Access program. **Summary:** Team Lead (TL) serves as support to the Center Director to ensure the clinical areas functions with high quality and consistency. This position is responsible for clinical oversight of assigned staff and assists Center Director with administrative duties as needed within the center. The position also provides direct clinical services to clients. **Essential Duties and Responsibilities**: * Carries an active caseload and/or perform direct clinical services for minimum of 2 days per week. * Mentors the clinical Substance Abuse staff to increase their clinical effectiveness, productivity and therapeutic skills. In coordination with the Center Director, TL assists with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, audits and assures all paperwork, billing tickets and documentation is completed in a timely manner. Additionally, assists in ensuring strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures. * Provides in-service training as appropriate, deliver clinical education programs, provide best practices training to staff, also participates in agency-wide training programs/in-services * Participates in the selection, hiring and performance evaluation of clinical staff * Other duties as assigned by supervisor **Supervisory Responsibilities:** Provide on-site clinical supervision to all Substance Abuse staff. **Qualification Requirements:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Highly motivated and resilient professional * Strong negotiation skills * Demonstrated leadership and supervisory experience * Demonstrated ability to positively lead change and gain results * Strong clinical decision-making skills * Demonstrated ability to balance economic, business and operational factors with clinical care responsibilities * Preceptor and teaching experience helpful * Strong critical-thinking/problem-solving skills * Proven conflict management/resolution skills * High professional ethics and standards * Strong team player and team building skills; ability to collaborate with all levels and areas * Strong presentation skills * Proven relationship-building and management skills * Ability to effectively and positively influence and persuade **Education and/or Experience:** Master's degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience in substance abuse. Prefer 1 year of supervisory experience.

**Pallet Doctor Unstubbers** *****CLICK ON PRIMARY IMAGE TO ENLARGE AND SCROLL THROUGH PHOTOS***** **Introducing the industry's first sizer designed specifically for recycled stringers. Uniform recycled material has become a reality with this new innovation from Pallet Repair Systems, Inc. The Pallet Doctor Stringer Sizers utilize a special cutter head to smoothly cut through both wood and nails to provide a consistent, high quality product. Pallet Doctor Sizers allow your pallet remanufacturing operation to profit from the efficient production of high quality recycled pallets.** **Model M20 High yield is critical to profitable pallet recycling. By utilizing each and every stringer from your pallet reclaim operation you can maximize your profits. The Pallet Doctor M20 Unstubber can take you there. By depressing the nail stubble on recycled stringers the M20 serves as an important part of an efficient recycling process.** **The M20's exclusive hopper feed operation offers simple use. Stringers are taken from the hopper by a dogged feed chain that pushes them through a series of hardened steel rollers. These ten rollers compress the stringer to produce a clean, smooth surface that is ready for use in repair or remanufacturing. Take a look at some of these advanced feature that sets Pallet Doctor apart from the competition.** $0.00 **Testimonials** Check out what our clients have to say + Thanks to PRS for the service provided on our machinery needs and especially working with us on designing, building, and installing our first repair line. From the first phone call to the install, all have been very helpful, patient, and professional. Daven Lucy OwnerVirginia Pallets & Wood LLC Lawrenceville, VA

Make a Difference in People's Lives For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. Join Our Team: Community Support Specialist/QMHP-A (Loudoun County) Are you a passionate mental health professional seeking a fulfilling career where you can directly impact lives? HopeLink Behavioral Health is looking for a dedicated Community Support Specialist/Qualified Mental Health Professional (QMHP-A) to join our team in Loudoun County, VA. In this full-time role, you will: * Collaborate with clients to assess their needs, develop personalized recovery plans, and provide skill-building activities. * Advocate for clients, liaise with care providers, and ensure coordinated care. * Provide crisis intervention, education, and supportive counseling. * Maintain accurate and timely clinical documentation. You are a great fit for this role if you have: * QMHP certification or eligibility for QMHP certification (required) * Bachelor's degree in psychology, social work, or a related field (required) * Excellent written, verbal, and interpersonal communication skills * Proficiency in relevant computer programs * A strong empathy for individuals with serious mental illness What We Offer: * Competitive salary range: $48,000 - $54,000 (based on qualifications and experience) * Full Benefits-, including medical, dental, vision, FSA, retirement plan with 100% match at date of hire, generous leave (vacation, personal days, sick), 11 paid holidays, mileage reimbursement, car detailing, tuition reimbursement, and more! * Monday-Friday schedule (9:00 am - 5:00 pm) with no on-call or weekend requirements * Hybrid work environment (office and remote work options) Loudoun County (Leesburg, Sterling, Ashburn, Purcellville) * Supportive and collaborative work environment * The opportunity to make a real difference in the lives of others Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.'

REPORTS TO: Region 2 PSAP Liaison, Crisis Services Salary: $17-20 Hourly, Non-exempt, Essential PSAP CW Shift: Tuesday - Saturday: 4:00 PM - 12:30 AM (EST) Thursday - Monday: 8:00 AM - 4:30 PM (EST) Current Training Schedule is 10a-6p Monday-Friday regardless of hired shift, held for 4 weeks with an additional 1 week of On-the-Job Trainings and Supported Shifts. All Trainings must be attended in Full. SUMMARY STATEMENT OF POSITION: Under the direction of the R2 PSAP (Public Safety Answering Point, also known as 911) Liaison, the Region 2 PSAP Crisis Worker for Virginia Programs will use customer service skills to facilitate quick and efficient call transfers from 911 dispatchers in Region 2 jurisdictions. After receiving the call transfer, the Region 2 PSAP Crisis Worker will use active listening skills and provide emotional support as a part of the Regional Crisis Call Center via phone. This is a dedicated line which primarily handles PSAP transfers from various Public Safety Answering Points within the state of Virginia, specifically, from Region 2, but may also support transfers from Region 1, 4, and 5. Additionally, the Regional Call Center supports connection to Mobile Crisis Response, Care Navigation, and our stakeholders. The assignment will be phone only at this time. PRIMARY DUTIES: * Handle contacts by engaging our core philosophies to provide a crisis intervention, safety and risk assessment, information and referrals, and intake screening of callers seeking Mobile Crisis Response and other community services. * Accept transfers from 911 to support callers who are not at imminent risk or in physical danger. * Respond to all offered calls via the Five9 or equivalent platform. * Adhere to 988 Suicide and Crisis Lifeline Standards, HopeLink Behavioral Health Policies and Procedures, and appropriate accrediting bodies best practices when providing services. * Ensure the 988 Suicide and Crisis Lifeline Suicide Safety Policy is adhered to utilizing active engagement, asking about suicide directly, and accurately assess the severity of the situation, engaging emergency intervention when criteria for imminent risk is met. * Engage in Suicide Safety and Risk Assessment by ensuring the immediate safety of the caller, engaging in evaluation of access to lethal means, and utilizing safety planning skills to ensure individuals have a plan post call. * Offer and perform follow-up contacts to any individual who has experienced suicide thoughts in the past 24 hours. * Provide safety and security for callers by assuring them of their confidentiality and privacy and ensuring that any information shared by the client is kept confidential. * Accurately reflect crisis contact interactions in corresponding contact reports throughout and at the end of each contact. * Engage in a supportive and collaborative work environment, to maintain open communication with supervisors, clinical and administrative support staff. * Support the overall operations of HopeLink's Crisis Services by performing additional tasks and duties as assigned. QUALIFICATIONS: * B.A. or B.S. preferred, degrees in Social Services, Psychology, Community, Public Health or Human Services. Will consider relevant experience in lieu of education. * Ability to attend all training dates without conflict and successfully complete mandatory Crisis Services Training. * Excellent written and oral communication skills; ability to articulate easily understood over chat and text-based service, along with phone skills due to outbound calls. * Strong computer skills with various software - Microsoft Products proficient skills experience and proficient typing skills. * Demonstrated knowledge and ability to make sound decisions under pressure. Along with a solid support system, and capacity to hold other's emotions. * Secure access to reliable hardwired internet and a desktop or laptop computer that both utilize Zoom and web browser simultaneously and support other platforms as needed. * Must maintain a confidential workspace. * High degree of empathy toward the clients we serve. * Demonstrated knowledge of distress tolerance and coping skills. * Weekend and holiday availability required. EXPECTATIONS REGARDING QUALITY OF WORK: * Respond to crisis contacts in a professional manner following established protocols. * Maintain the confidentiality and privacy of information provided by callers. * Respond to callers in way that is accepting, empathetic, objective, non-judgmental, non-directive and responsive to the feelings of callers. * Adhere to the assigned shift schedule and follow program procedures when requesting coverage for an assigned shift. * By the end of each contact, complete contact reports for each interaction. * Attend and participate in scheduled supervisions and staff meetings. As well as debriefings as appropriate. * Fulfill the required assigned trainings, participate in quality assurance measures, and on-shift collaboration to work through challenges. * Perform their job duties from a work-appropriate pre-approved location as outlined in their offer letter and onboarding paperwork. Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion 'Where Hope Meets Help. We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. We are accepting applications for Peer Health Coach to provide outreach and support to clients on-site and off-site in the Fairfax Country community. What We Offer: * Meaningful Work: Make a real difference in the lives of others. * Competitive Salary: $20.00/hour (estimated starting salary based on qualifications and experience). * Comprehensive Benefits: Medical, dental, and vision insurance; 11 paid holidays; PTO and sick time; birthday time; 403(b) with employer matching. * Supportive Environment: Join a dedicated team committed to providing high-quality care. * Schedule: Monday - Friday, 8:30 am - 4:30 pm Location: Fairfax County, VA In this full-time Peer Health Coach role, you will: * Coordinate and complete health assessments within tight deadlines; * Complete client notes/records as required; * Conduct support groups focused on health maintenance and prevention on medical disorders; * Provide education on the recovery process, including conducting WRAP groups, and promote opportunities to enhance the ability of consumers served to move into recovery; and * Arrange crisis intervention as needed. You are a great fit for the Peer Health Coach role if you have: * Must be a Peer which is a person who has personal lived experience and has used mental health services (past or present); * High school diploma or GED; Certified Recovery Peer Specialist a plus. * Ability to learn disease management, health maintenance, and WRAP curriculum; * Ability to utilize supervision to clarify clinical concerns; * A valid driving license with a clean driving record is required; and * A high degree of empathy toward individuals with behavioral health disorders and the ability to connect with individuals of diverse ethnic and cultural backgrounds. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.'

Job Details Cabarrus Center - Concord, NC Fully RemoteDescription Qualifies for Hiring Bonus if Benefit Eligible Company Mission Statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Summary: This is a fully remote position working with our UAA program, providing crisis services. Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Essential Duties and Responsibilities: Carries a cell phone/pager and provides immediate telephonic response to calls from consumers, hospitals, DAYMARK Service Sites, professional healthcare offices, magistrate offices, jails and answering services (i.e., within 15 minutes of receiving calls). Gathers information from calls received and responds appropriately. Provides on-site assessment and evaluative services to consumers when requested from hospitals, jails, LME or other agencies as well as direct requests from consumers. Face to face responses must occur within 2 hours of request for an emergent assessment, and within 48 hours for an urgent assessment. Provides face-to-face assessment as required using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Direct service care may also involve consultation with hospital staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services (e.g., case management and supportive services) to place a patient into a secure inpatient setting and/or arranges for discharge from the emergency room and/or DAYMARK Service Site to a lower level of care. Provide Mobile Crisis management follow up as needed to consumers who have received initial MCM services and require follow up to ensure they do not return to a state of crisis and are able to access appropriate non-crisis services. Other duties as assigned by the supervisor Consults with other local providers and answering services by telephone and occasionally takes out involuntary petition at the local magistrates office when necessary. Units Billed Minimum Requirement: There are 15 units per week of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paper work so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate. Supervisory Responsibilities: None unless supervising a student and/or training a co-worker. Education and/or Experience: Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. Doctorate degree in Psychology, MSW in Social Work or Registered Nurse from an accredited college or university and fully licensed in their perspective field with one or more years of experience in emergency services. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment. LCSW and LCAS staff is expected to complete first evaluation training and provide first evaluations in the community. Psychologist staff is expected to provide first evaluations in the community.

Dialysis Patient Care Technician Our Patient Care Technicians provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as END Stage Renal Disease (ESRD). As a PCT you will monitor patients before, during, and after dialysis treatment including measuring and recording stats, initiating cannulation, patient observations, and hemodialysis machine setup. Our Patient Care Technicians have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Requirements: High School Diploma or equivalent required. Must have a desire to care for people and be comfortable working around blood and needles. Experienced PCT's must have current certification from BONENT, NNCC, or NNCO or if applicable other state approved certification. Experience PCT's are required to have current BLS/CPR certification. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, results Driven, and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. #LI-NU1

Job Details Cabarrus Center - Concord, NC Optional Work from HomeDescription May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only) Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services. Comprehensive Benefits Package: Medical, Dental and Vision Insurance Flex Spending Account Health Spending Account Company-Paid Life Insurance Short Term Disability 401(k) Paid Holidays Paid Vacation and Sick Leave Employee Assistant Program Referral Bonus Opportunities Extensive Internal Training Program Pay Scale: Starting 50k(Provisional)-55k(Fully Licensed) This is a fully remote position within the Advanced Access program. Summary: Team Lead (TL) serves as support to the Center Director to ensure the clinical areas functions with high quality and consistency. This position is responsible for clinical oversight of assigned staff and assists Center Director with administrative duties as needed within the center. The position also provides direct clinical services to clients. Essential Duties and Responsibilities: Carries an active caseload and/or perform direct clinical services for minimum of 2 days per week. Mentors the clinical Substance Abuse staff to increase their clinical effectiveness, productivity and therapeutic skills. In coordination with the Center Director, TL assists with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, audits and assures all paperwork, billing tickets and documentation is completed in a timely manner. Additionally, assists in ensuring strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures. Provides in-service training as appropriate, deliver clinical education programs, provide best practices training to staff, also participates in agency-wide training programs/in-services Participates in the selection, hiring and performance evaluation of clinical staff Other duties as assigned by supervisor Supervisory Responsibilities: Provide on-site clinical supervision to all Substance Abuse staff. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly motivated and resilient professional Strong negotiation skills Demonstrated leadership and supervisory experience Demonstrated ability to positively lead change and gain results Strong clinical decision-making skills Demonstrated ability to balance economic, business and operational factors with clinical care responsibilities Preceptor and teaching experience helpful Strong critical-thinking/problem-solving skills Proven conflict management/resolution skills High professional ethics and standards Strong team player and team building skills; ability to collaborate with all levels and areas Strong presentation skills Proven relationship-building and management skills Ability to effectively and positively influence and persuade Education and/or Experience: Master's degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience in substance abuse. Prefer 1 year of supervisory experience.