Pre Sales Engineer jobs at Pryon - 522 jobs

WEKA is growing fast! We're looking for smart, dedicated, driven individuals that want to help the world's most innovative organizations solve complex data management challenges. WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy. WEKA is a pre‑IPO, growth‑stage company on a hyper‑growth trajectory. We've raised $375M in capital with dozens of world‑class venture capital and strategic investors. We help the world's largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We're passionate about solving our customers' most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey. The West regional Sales Engineer will join our rapidly growing sales organization. Being a WEKA Sales Engineer will require you to partner with customers, understanding their needs and requirements, helping them to leverage the value and performance that WEKA can provide to their business and applications. Responsibilities Meet with customers and partners to educate them on the technical aspects of WEKA Assist with evaluations and system configurations Build and deliver technical product and architecture presentations and demos Become the advocate for WEKA customers and bring feedback back to the R&D and product management organizations Become a technical adviser to your customers and periodically review their status and inform on possible improvements Become an SME on WEKA and its ecosystem Contribute or lead responses to RFPs, RFQs, and RFIs Help in the creation and maintenance of Q&A's, best practices, and other technical documentation Hands‑on position Requirements Familiar with high performance IO workloads Extensive filesystems system background - Experience with NFS, SMB and distributed parallel file systems Strong Linux OS knowledge Experience with performance demonstrations and analysis Prior experience in working at a start‑up company - an advantage Experience with running workloads in cloud hypervisors such as AWS, Azure, OCI or GCP Scripting abilities - an advantage Excellent verbal and written interpersonal skills THE WEKA WAY We are Accountable: We take full ownership, always-even when things don't go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards. We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation. We are Collaborative: True collaboration isn't only about working together. It's about lifting one another up to succeed collectively. We are team‑oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we're unstoppable. We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win. USA Residents Only The OTE hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $250,000-280,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job‑related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws. Concerned that you don't meet every qualification above? Studies have shown that women and people of color may be less likely to apply for jobs if they don't meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn't match up perfectly with the job description, we encourage you to apply anyway - you may be just the right candidate for this or other roles at WEKA. Equal Opportunity Employer Statement WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr

A leading identity security firm is seeking a Senior Solutions Engineer to collaborate with sales teams and deliver integrated security solutions. Candidates should have at least five years experience in Solutions Engineering with strong knowledge in Identity Governance and Cloud Security. This role includes remote work, up to 60% domestic travel, and significant responsibilities in technical presentations and customer engagement. #J-18808-Ljbffr

Cohesity is the leader in AI‑powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas' enterprise data protection business, the company's solutions secure and protect data on‑premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design, and our culture. Want to join the leader in AI‑powered data security? Cohesity, the leader in AI‑powered data security, is seeking an exceptional Pre‑Sales Engineer to join our team in Japan. This is a high‑impact role designed for elite candidates who serve as trusted technical advisors capable of engaging at the CTO/CIO level. You will play a pivotal role in driving the adoption of Cohesity's cutting‑edge data security and data management solutions across Japan's top enterprises. As a Pre‑Sales Engineer, you will leverage your deep expertise in data protection, including enterprise backup and recovery solutions like Veritas NetBackup and/or Cohesity DataProtect, along with strong knowledge of cybersecurity, enterprise storage, networking, virtualization, and cloud infrastructure (IaaS/PaaS). Experience with emerging AI/ML technologies in the context of data management or security is a plus. You will harness Cohesity's expanded post‑merger portfolio - spanning data security, modern backup and recovery, cloud‑native protection, ransomware recovery, cyber resilience, and AI‑powered data management - to solve complex IT challenges and deliver unparalleled value to customers. We also expect you to bring a strong network and credibility within the Japan tech market, leveraging your relationships and reputation as a go‑to expert to accelerate Cohesity's growth. (This position is based in major cities and will require travel to client sites and industry events as needed.) How you'll spend your time here: Strategic Technical Leadership: Engage directly with senior customer executives (CTOs, CIOs, and other business leaders) as a trusted advisor, understanding their strategic objectives and aligning Cohesity's solutions to achieve their business goals. Serve as a high‑level technical consultant who can speak peer‑to‑peer with C‑level stakeholders and instill confidence in Cohesity's vision. Drive New Opportunities: Uncover and drive new customer opportunities by providing expert sales and technical guidance, effectively articulating Cohesity's technology and value proposition to both business and technical audiences. Actively identify customer pain points and propose innovative solutions that differentiate Cohesity in the market. Solution Design & Integration: Architect and design Cohesity data management solutions tailored to each client's environment. Enable customers to seamlessly integrate Cohesity's products into their on‑premises, cloud, and hybrid environments, ensuring solutions operate flawlessly and meet enterprise requirements. Technical Presentations & Demos: Communicate Cohesity's vision and technology through engaging product demonstrations, workshops, technical deep‑dives, and whiteboard sessions. Develop and deliver compelling presentations, white papers, and proposals that address customer needs and highlight Cohesity's industry‑leading capabilities. Proof of Concept (POC) Execution: Lead and execute proof‑of‑concept engagements that showcase the value, performance, and reliability of Cohesity's platform (including our DataProtect and security solutions). Manage POCs from scoping and setup to successful completion, proving out both the technical merits and business benefits to win customer confidence. Technical Issue Resolution: Identify and troubleshoot technical issues during pre‑sales engagements. Work hands‑on to drive issues to closure - coordinating with Cohesity support, engineering, and product teams as needed - to ensure outstanding customer satisfaction and eliminate any roadblocks to adoption. Feedback & Product Collaboration: Collaborate closely with Product Management and Engineering as the “voice of the field.” Provide structured feedback on customer requirements, industry trends, and competitive insights to influence product development and enhancements. Help shape Cohesity's roadmap by conveying what our enterprise customers in Japan need to succeed. Post‑Sales Orchestration: Oversee the orchestration of post‑sales technical support activities by coordinating with Cohesity support and services teams, ensuring customer issues are addressed promptly and accurately. While you won't be providing direct break‑fix support, you will own the technical relationship and make sure our customers smoothly transition to implementation and receive world‑class support experience. Cohesity Evangelism: Act as a Cohesity evangelist and industry thought leader in the region. Proactively share insights on modern data security trends (e.g., ransomware defense, zero‑trust, AI‑driven analytics) and champion Cohesity's innovative approach at industry conferences, webinars, and community events. Build and maintain Cohesity's reputation by being a visible expert in data protection and cyber resilience, whom customers and partners trust and respect. We'd Love to Talk to You If You Have Many of the Following: Extensive Pre‑Sales Success: 8+ years of demonstrable success in a customer‑facing pre‑sales engineering or solutions architect role, proposing and delivering enterprise IT solutions at all levels of a customer organization. You have a track record of influencing decision‑makers and winning strategic deals with your technical leadership. Domain Expertise: Deep technical knowledge across data‑centric IT domains - including enterprise data protection (backup, recovery, disaster recovery solutions such as Veritas NetBackup and Cohesity DataProtect), cybersecurity & ransomware protection (familiarity with zero‑trust principles and cyber resilience strategies), enterprise storage systems, networking fundamentals, virtualization platforms (VMware, Hyper‑V or similar), and cloud infrastructure (IaaS/PaaS on providers like AWS, Azure, or GCP). Familiarity with AI/ML‑driven data management or security analytics is a strong plus. Strong Customer & Partner Relationships: Proven ability to work effectively with both enterprise customers and technology partners. Strong network and credibility within the Japan enterprise IT market - you are known as a go‑to expert with established relationships among key industry players, channel partners, and enterprise IT leaders. Executive Presence: Comfortable engaging with C‑level executives and multiple stakeholders in complex enterprise accounts. Exceptional presentation and consultative selling skills, with the confidence and credibility to lead discussions from the data center to the boardroom. Communication Skills: Excellent written and verbal communication abilities. You can distill complex technical concepts into clear, persuasive messages and adjust your communication style for technical staff, management, or executive audiences. Self‑Driven & Collaborative: A self‑motivated, results‑driven professional who thrives with autonomy and proactively takes initiative. Equally effective working independently or as part of a cross‑functional team, you take ownership of objectives and consistently follow through. Adaptability & Learning Agility: Passion for continuous learning and staying ahead of technology trends. Willingness to constantly expand your expertise in areas like cloud services, cybersecurity threats, or AI applications to maintain your status as a trusted advisor. Travel & Location: Willingness to travel as required to meet customers, partners, and attend events (travel roughly X% as needed). Role is based in major cities, Japan, and you should either reside in Japan or be willing to relocate. A strong understanding of the local market dynamics is essential. Education: Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Professional certifications in relevant domains (e.g., VMware, cloud platforms, security, or storage technologies) are an advantage. Join Cohesity and be at the forefront of transforming data security and management in Japan's enterprise landscape. If you are a bold, visionary engineer who takes pride in being the “go‑to” expert and an industry influencer, we want to hear from you. This is your opportunity to drive innovation with a global leader, make a significant impact on major organizations, and advance your career to new heights. Apply now to become the trusted technical authority that top enterprises rely on for modern data solutions! Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE): Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact us at 1‑855‑9COHESITY or ******************* for assistance. Cohesity employees who are within a reasonable commute (e.g. within a forty‑five (45) minute average travel time) work out of our core offices 2‑3 days a week of their choosing. #J-18808-Ljbffr

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit **************** The Senior Solutions Engineer is a member of the Saviynt Sales organization, responsible for collaborating with Account Executives and Regional VPs to sell an integrated suite of Access Governance and Identity Security solutions, combined with Artificial Intelligence, to new and existing accounts. This individual will have a broad understanding of vendor solutions, industry best practices, and technology integration, demonstrating expertise and delivery of functional and technical solutions to sophisticated customer engagements. This individual will also provide expert knowledge to existing and prospective customers through conducting detailed technical discovery, responses to Request for Proposals (RFPs), delivery of Proof of Concepts (POCs), participation in Trade Shows, etc. Besides, this individual will be a contributor to Product Marketing collaborating in the development of white papers, solutions briefs, webinars, and blogs. The Senior Solutions Engineer will work proactively and independently with various facets of the business ultimately driving opportunities to closure and impacting revenue. The Senior Solutions Engineer will be expected to mentor/coach Solutions Engineers on strategy, influencing the customer, managing scope, and execution of technical presentations. The ideal candidate will be located in the Northeastern US and will work remotely + travel. WHAT YOU WILL BE DOING Develop and deliver technical presentations to demonstrate enterprise solutions, ease-of-configuration, simplicity of architecture, and intelligence of workflows providing the opportunity for customer interaction and demonstrating excellent presentation skills. Effectively communicate solution value to the business and technical audiences that is clear and satisfies prospective customer requirements and/or inquiries. Provide needs assessment, consultation, technical solutions, and customer support with a team of Saviynt professionals. Collaborate with both the sales and global bid team members to respond to satisfy prospective customer inquiries resulting from an RFx. Assist members of the global bid team and collaborate with members of the product management team in the curation of RFx responses. Effectively communicate with sales directors and sales management, working proactively and independently to prioritize and manage top regional opportunities, driving them to closure. Regularly provide solution feedback and competitive intel from the field to Saviynt product management, solutions strategy, and marketing teams. Ramp and coach Solutions Engineers on solution demonstration, RFP responses and presentations, technical overviews, POC scope management, and execution. Up to 60% domestic travel WHAT YOU BRING Minimum of five years previous Solutions Engineering with demonstrable success in Identity Governance & Administration, Cloud Security, Privileged Access Management, Application GRC, and/or Identity Security solutions Strong affinity with Artificial Intelligence, including Generative AI, LLM, Agentic AI, MCP, etc. In-depth knowledge of common Cloud Platforms, including AWS, GCP, Azure, OCI, etc. Good knowledge of DevOps processes, configuration management, CI/CD pipelines, Terraform, Cloudformation, etc. Ability to work well both independently and collaboratively Effective verbal and written communication skills Bachelor's degree in information systems or related area, or demonstration of equivalent knowledge such as technical certifications from ISACA, (ISC)², AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Security Engineer, etc. Peer collaboration Domain expertise - Identity Governance and Administration, Application GRC, and/or, Cloud Security Exemplary communication and relationship skills Strong business and technical document creation skills Technical knowledge and aptitude Exceptional listening skills Ability to influence others Presentation and group facilitation Strong analytical and problem-solving skills Customer responsiveness Positive attitude IF REQUIRED FOR THIS ROLE, YOU WILL: Complete security & privacy literacy and awareness training during onboarding and annually thereafter Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy Incident Response Policy/Procedures Business Continuity/Disaster Recovery Policy/Procedures Mobile Device Policy Account Management Policy Access Control Policy Personnel Security Policy Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr

A leading identity security company in Boston seeks a Senior Solutions Engineer to collaborate with sales teams and deliver technical solutions. The candidate should have over five years of experience in Identity Governance, a strong grasp of Cloud Security, and effective communication skills. The position requires a bachelor's degree in information systems and offers the flexibility of remote work with travel options. #J-18808-Ljbffr

About the Team The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer you\'ll help our customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the Role We are seeking a solutions engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions. Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers\' business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory. Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process. Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process. Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning. Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams. \'ll thrive in this role if you: Have 3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations. Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support. Have foundational training in programming languages like Python or Javascript. Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture. Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders. Own problems end-to-end and are willing to pick up whatever knowledge you\'re missing to get the job done. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. Compensation Range: $180K - $220K #J-18808-Ljbffr

The Solutions Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, partnering directly with founders and technical teams to design, build, and scale new AI products on OpenAI. About the Role We are seeking a technically proficient, product‑minded Solutions Engineer to help push the frontier of advanced AI with our startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high‑fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Architecture, Applied Research, and Product teams, and you will report to the Startups Solutions Engineering Lead. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with startups as their technical thought partner to build novel applications on our API, helping them move rapidly from initial concept to production at scale. Create and deliver repeatable guidance for the broader startup ecosystem by publishing best practices, sample apps, deployment patterns, and technical playbooks, and by leading workshops, office hours, hackathons, and founder roundtables. Collaborate with Product and Research to ensure our models and platform continue to deliver frontier‑level performance on real startup workloads. Synthesize high‑fidelity product and model feedback from a broad portfolio of startups and translate it into clear, prioritized requirements that shape our roadmap. You'll thrive in this role if you: Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued. Have passion for startups and a belief in their potential to become future large enterprises. Built and/or delivered prototypes on top of our API platform. Can proactively identify opportunities for maximizing our customers' business value through leveraging the OpenAI API. Own problems end‑to‑end and are willing to pick up whatever knowledge you're missing to get the job done. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A leading AI research firm in San Francisco is looking for a Solutions Engineer to guide startup customers through the development of innovative AI applications on the OpenAI API. The role involves collaborating closely with various teams to ensure successful implementation and scaling of AI products, with an emphasis on delivering valuable insights and best practices. A hybrid work model and relocation assistance are provided. #J-18808-Ljbffr

A dynamic early-stage startup in San Francisco seeks a Forward Deployed Engineer to build and deploy AI-powered enterprise applications directly at client sites. You will closely engage with customers to deliver rapid solutions, own the full development lifecycle, and contribute to significant contract negotiations. The role offers a salary range of $130,000 - $190,000 plus equity, allowing you to directly influence enterprise solutions and experience hands-on work with top executives. #J-18808-Ljbffr

A leading AI Customer Service provider is looking for a Senior Sales Engineer to join their Customer Solutions Team in San Francisco. The role involves engaging directly with customers to understand their needs, delivering impactful presentations, and designing tailored solutions. Ideal candidates will have minimum 7 years of experience in technical pre-sales, strong problem-solving skills, and a passion for customer success, all while contributing to a collaborative work environment. #J-18808-Ljbffr

A customer service technology company is seeking a Senior Forward Deployed Engineer to drive adoption of their AI solutions within strategic customer engagements in San Francisco. You will work closely with customers to understand their needs, collaborate with internal teams, and influence product development. The role requires strong SaaS product experience, AI/ML knowledge, and excellent communication skills. This position supports a hybrid working environment. #J-18808-Ljbffr

A prominent crowdfunding platform is looking for an experienced Enterprise Solutions Engineer in San Francisco, CA. The role involves leading technical discovery in complex nonprofit environments, delivering impactful solutions, and mentoring other engineers. The ideal candidate has 10-15 years in solutions engineering and a passion for the nonprofit sector. This position requires in-office presence three times a week and offers a generous salary range. #J-18808-Ljbffr

A leading fintech company is looking for a Senior Specialist in Solutions Engineering based in San Francisco. This client-facing role acts as a key technical expert for enterprise merchants, bridging the payments platform with business needs. Ideal candidates have over 2 years of industry experience, strong analytical skills, and proficiency in REST/JSON APIs. The position offers a hybrid working model and is an opportunity to thrive in a fast-paced environment and deliver impactful solutions. #J-18808-Ljbffr

A technology firm focusing on AI integration is seeking a Forward Deployed AI Engineer in San Francisco. The ideal candidate will leverage AI tools and LLMs to deliver customized solutions. Responsibilities include managing the entire lifecycle of AI solutions, developing Python applications, and collaborating with clients. A strong understanding of machine learning techniques and cloud services is essential. The position offers a competitive salary between $110,000 and $180,000 USD, along with excellent benefits and growth opportunities. #J-18808-Ljbffr

A leading AI solutions company in San Francisco is seeking a Solutions Engineer to engage with customers and deliver tailored AI solutions. You will collaborate with sales and technical teams to understand customer needs and create effective demos. Ideal candidates have strong engineering backgrounds and experience in SaaS or cloud technologies. This full-time position offers competitive salary packages including equity and comprehensive benefits. #J-18808-Ljbffr

A leading AI solutions company is seeking a Solutions Engineer to join their Robotics team in San Francisco. This role involves partnering with innovative companies to deliver customized demos and pilots, influencing product strategy, and ensuring customer satisfaction with technology solutions. Ideal candidates have a strong engineering background, 3+ years in software development, and project management skills. The role offers competitive compensation, including salary, equity, and benefits. #J-18808-Ljbffr

groundcover is a fast-growing B2D company reinventing how developers monitor their cloud-native applications - and the impact they can make at scale. We give engineering teams the insights they need to troubleshoot faster and more effectively when things break. Our belief: even the most complex systems deserve a flawless, intuitive user journey. We're building a product for developers that redefines the look, feel, and usability of observability tools - and we're expanding our Sales team with an Solutions engineer that breathes B2D. What You'll Do: Work with our account executives to plan, prepare and execute deals in complex and technical sales cycles. Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value Understand and communicate customer needs to the product teams for future product enhancements. Build solutions to fill gaps and enhance the core product Know the Observability and log management markets well and be able to help customers choose the right solutions for them. Be active on internal and external Slack channels Present at conferences, meetups, podcasts, livestreams etc. Go the extra mile to help groundcover disrupt the observability market, by offering thoughts, insights, and suggestions on how we can improve our go to market efforts, and improve the offering. Ability to attend in-person events and meetings - and work in office Requirements 5+ years of experience in a Solutions Engineer or Sales Engineer role - must 2+ years of observability experience, with a deep understanding of commercial vendors such as Datadog, Dynatrace, NewRelic, Splunk, Sumologic, Coralogix, and open source tooling such as Elastic, Loki, Grafana, Prometheus, etc. A ‘can do' and ‘must win' attitude, and a willingness to roll up your sleeves to help build whatever is needed to improve our chances of winning business Strong understanding of cloud-native environments and modern infrastructure, including Docker, Kubernetes, AWS, GCP, Azure, OpenShift, and observability data sources like CloudWatch, OpenTelemetry, Fluentd/FluentBit, and Prometheus Proven customer-facing experience - confident, articulate, and able to lead technical conversations both in-person and over Zoom Consultative and analytical, with an ability to identify and solve complete processes and infrastructure Willingness and enthusiasm for frequent travel Experience as a developer - advantage Bachelor's degree, or equivalent, in related discipline. Science or Engineering degree preferred. #J-18808-Ljbffr

A leading B2D technology firm in San Francisco is seeking a Solutions Engineer to join their Sales team. The ideal candidate will have over 5 years of experience in similar roles and a deep knowledge of observability tools. Responsibilities include managing technical sales cycles and enhancing product offerings through customer feedback. This role involves strong collaboration with account executives and requires excellent communication skills. Travel may be necessary and candidates with a background in development will have an advantage. #J-18808-Ljbffr

Tonkean is the world's first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are-eliminating the need for change management-and is 100% no-code. At Tonkean, we believe that all this-compliance, efficiency, operational excellence-requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees' needs, understand their preferences, and solve their problems. To that end, you need a barrier-breaking technology partner. That's what Tonkean seeks to be. ROLE OVERVIEW Platform Builder & Configuration Specialist The Implementation Engineer is a technical expert who brings Tonkean solutions to life by building and configuring workflows based on designs created by the Implementation Architect, with collaborative consultation from you. You will leverage deep product expertise to implement tailored solutions, connect systems, and ensure the platform performs flawlessly. This role is hands‑on with the Tonkean platform and requires strong troubleshooting, creative problem-solving, and a passion for building scalable automation and custom applications. This role is ideal for someone who loves working with platforms that can solve any business process problem, APIs, and solving real-world process challenges through highly configurable tools and features. WHAT YOU WILL WORK ON Build, configure, and test solutions in Tonkean based on detailed solution designs provided by Implementation Architects. Provide demos to your “client”, whether they are internal to Tonkean or external to the client. Leverage APIs, webhooks, and integrations to connect systems and automate workflows end‑to‑end. Troubleshoot technical challenges, optimize configurations, and ensure performance meets expectations. Collaborate with the customer and Architect to iterate on builds as new insights emerge. Define and document implementation best practices, reusable components, and technical templates. Serve as the subject matter expert on the Tonkean platform, pushing the boundaries of what's possible with the platform now and reinforcing with the Product Team what should be possible in the future. Support customers during UAT, Hypercare, and go‑live phases, ensuring a smooth transition and high adoption. ABOUT YOU 4+ years in implementation, solutions engineering, or platform configuration roles. Deep understanding of no‑code/low‑code platforms, APIs, and enterprise systems. Strong troubleshooting skills; comfortable solving novel technical challenges. Proven experience with troubleshooting technical problems where the answer isn't obvious or Google‑able. Experience implementing SaaS solutions in complex environments. Experience running projects where the roadmap/checklist is not out‑of‑the‑box templatized and will vary for every client's custom situation. Familiarity with CRUD operations, webhooks, JSON, and basic scripting logic. Comfortable working cross‑functionally with product, customer success, and design teams. Startup mindset with the ability to build scalable processes in a fast‑paced environment. Confidence in demoing built solutions and communicating how and why certain configuration steps were taken. OUR VALUES There Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it. Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better? Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It's never a failure. It is the operational cost of progress. No BS. To matter, you must - stay focused, keep it simple and always move the needle. We don't have time for BS. We don't waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what's important. PERKS AND BENEFITS Collaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks Competitive compensation & equity package Tonkean provides each employee with a new MacBook Pro. $115,000 - $135,000 a year Competitive compensation package starting at a minimum of $115k base salary annually, with a variable compensation structure based on experience and performance. Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem‑solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply and tell us why you'd be a great fit. Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories. #J-18808-Ljbffr