PSECU jobs - 54 jobs

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Director of Digital Originations and Onboarding is a visionary leader responsible for shaping and executing the strategy behind seamless, secure, and innovative digital experiences that drive member acquisition, account opening, and onboarding across all channels. This role plays a critical part in advancing the credit union's mission to deliver exceptional service and cutting-edge financial solutions, ensuring every interaction reflects simplicity, trust, and member value. The ideal candidate will combine strategic foresight with operational excellence, leveraging technology and data to create frictionless digital journeys that meet evolving member expectations. This position requires a strong balance of leadership, collaboration, and technical expertise to transform digital originations and onboarding into a competitive advantage for the organization. Schedule: Monday - Friday, this position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% or as needed. In this position, you will Strategic Leadership: Develop and execute a comprehensive digital originations and onboarding strategy that supports organizational growth and member satisfaction. Identify emerging technologies and trends to enhance digital capabilities. Experience Design & Optimization: Oversee the design and continuous improvement of digital account opening, loan origination, and onboarding workflows. Ensure experiences are mobile-first, frictionless, and compliant with regulatory requirements. Cross-Functional Collaboration: Partner with Marketing, IT, Operations, and Compliance teams to deliver integrated solutions. Work closely with vendors and fintech partners to implement best-in-class tools and platforms. Data & Analytics: Monitor KPIs such as conversion rates, abandonment rates, and onboarding engagement. Use data-driven insights to optimize processes and improve member experience. Risk & Compliance: Ensure adherence to all applicable regulations, including KYC, AML, and privacy standards. Implement robust fraud prevention measures within digital channels. Implement robust fraud prevention measures within digital channels. Other duties as assigned Qualifications: Bachelors (Required)8+ years of experience in digital banking, fintech, or financial services, with a focus on originations and onboarding. | Required Excellent leadership, communication, and project management skills. | Not Required Proven track record of leading digital transformation initiatives | Not Required Strong understanding of UX principles, digital security, and regulatory compliance. | Not Required

Banyan Treatment Centers, a nationally recognized leader in behavioral and mental health care, is seeking a detail-oriented Intake Coordinator to join our team in Laurel Run, PA. As the first point of contact for individuals entering our facility, you will play a vital role in shaping the patient experience. Drawing on your strong customer service skills, you'll guide patients seamlessly through the admission process with professionalism and respect. Your ability to provide a calm, supportive presence during this critical time will help ensure a smooth and welcoming transition into Banyan's care. Position Details: Reporting to: Clinical Director Schedule: Full-time, Tuesday-Saturday, 2 PM-10:30 PM Location: Laurel Run, PA (On-site) Key Responsibilities: Monitor Salesforce for pending admissions and take necessary action. Create and manage potential admission files in Kipu, ensuring accurate entry of required information. Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification. Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments. Assist in gathering consents, identification, and financial documents required for admission. Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols. Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details. Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process. Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment. Qualifications: Associate degree and/or 1+ years of experience in behavioral or mental health treatment. 1+ years of experience in behavioral or mental health treatment, preferred. Experience working with patients at a detox level of care, preferred. Familiarity with KIPU and Salesforce systems, preferred. Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As an Intake Coordinator, you will: Directly Impact Lives: Play a vital role in ensuring a smooth admission process and supporting individuals during a crucial phase of their recovery journey. Skill Development: Gain valuable experience in behavioral health, enhancing skills in patient intake, support, crisis management, and effective communication. Career Growth Opportunities: Take advantage of our commitment to employee growth, with access to continued education, training, and advancement opportunities within the organization. Collaborate with a Diverse Team: Join a workforce that reflects the diverse communities we serve, with many team members bringing firsthand recovery experiences. Enjoy comprehensive benefits including medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs. Apply Now If you're passionate about helping others and thrive in a fast-paced, team-centered environment, apply today! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. We welcome all applicants and encourage veterans, active-duty military, and first responders to apply, in support of our First Responders Program offering.

Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K - PFFCU contributes automatic 6% regardless of employee contribution after 1 year***** ********Great benefits, paid time off, and more! Become a part of the team today!****** Principal Mission Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals. Major Qualifications Knowledge and understanding of Credit Union products and services. Ability to cross-sell products and services. Well-developed verbal communication and human relations skills. Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen. Ability to answer incoming Major Responsibilities Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications. Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities. Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership. Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call. Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors. Use the Call Center Member Connect Five Step Process as a framework for each member call. Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals. Support PFFCU's loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process. Achieve all sales and non-sales goals established for the department. Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice. Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees. Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary. Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted. Achieve certification in Product Knowledge and Cross Sales within six months of assuming position. Support PFFCU's corporate values of member service, teamwork, commitment, and performance. PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia's Fair Chance Hiring Law #PFFCUTMSR

Banyan Treatment Centers is proud to expand our life-changing services to Greater Tampa, FL. We're seeking a dedicated Licensed Practical Nurses to join our nursing team at our newest facility in Laurel Run, PA. In this role, you will provide crucial nursing support to patients undergoing treatment for substance use disorders and mental health conditions, ensuring the highest standards of patient care, regulatory compliance, and fostering the growth of a dynamic team. Your expertise will be instrumental in supporting life-changing outcomes for individuals overcoming addiction and mental health adversities. Position Details: Reports to: Director of Nursing Schedule: Per-diem, as needed. Location: Laurel Run, PA (On-site) Key Responsibilities: Conduct comprehensive nursing assessments, including ASAM forms. Provide routine care at various levels of care. Identify treatment needs, integrating findings into collaborative, measurable treatment plans. Complete nursing documentation in accordance with facility and state requirements. Review medication logs and assist the medical department in a variety of tasks. Administer medications as directed by the medical provider. Facilitate medication education and incorporate nursing and medical issues into treatment plans. Collaborate with patients, families, and referral sources to provide progress updates and coordinate post-discharge recovery plans. Apply clinical judgment and intervention skills in crisis situations, including risk assessments and de-escalation. Tailor nursing approaches to meet diverse patient needs. Build rapport and foster trust with patients through strong interpersonal skills. Required Qualifications: Active LPN license in Pennsylvania. Nursing degree/diploma from an accredited school of Nursing. Strong assessment and organizational skills. Detail-oriented with excellent communication abilities. Ability to maintain objectivity and empathy in patient interactions. Adherence to the Healthcare Code of Ethics. Familiarity with Joint Commission Standards. Knowledge of State and Federal confidentiality regulations. Preferred Qualifications: Experience in behavioral/mental health, acute care, detox, or mental health facilities. Familiarity with KIPU EMR system. Why Join Banyan Treatment Centers? This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As a Staff Nurse, you will: Directly Impact Lives: Play a vital role in supporting individuals during a crucial phase of their recovery journey. Support Our Mission: Directly contribute to our life-changing goal to help individuals break free from the bonds of addiction. Career Growth Opportunities: Take advantage of our commitment to employee growth, with access to continued education, training, and advancement opportunities within the organization. Foster a Collaborative and Diverse Environment: Work alongside a dedicated, multidisciplinary team that reflects the diverse communities we serve, with many members bringing firsthand recovery experiences, all committed to patient-centered care. Enjoy comprehensive benefits (FT only) including medical, vision, and dental insurance; whole and term life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance and referral programs. Apply Now! If you're passionate about making a difference and are ready to bring your expertise to a mission-driven team, apply today to join Banyan Treatment Centers! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We welcome all applicants and encourage veterans, active-duty military and first responders to apply, in support of our First Responders Program offering.

JOB SUMMARY: He/She will be responsible for the operation, performance, and availability of the network infrastructure within PFFCU. His/Her primary focus will be on ensuring network operations and performing network maintenance. Other responsibilities include assisting with PFFCU's security infrastructure and unified communications infrastructure. This position will take ownership for managing, supporting, and documenting the Credit Union's branch and office network infrastructure. Duties include but are not limited to device configuration, network maintenance, equipment life cycles, management of service provider circuits, and assisting in the implementation of new network equipment and technologies. He/She will travel between PFFCU branch and office locations as needed for projects and site maintenance. He/She must possess hands on ability document solutions to complex problems and execute project tasks within a team environment. A successful candidate will professionally work with other teams in the organization while keeping management appraised of the status of his/her projects and any escalations. He/She will be part of an on-call rotation for after-hours escalations. RESPONSIBILITIES/TASKS: Support equipment installations, configuration, device life cycles, and new deployments. Conduct site visits to branch and office locations as needed. Review, audit, and remediate network devices for compliance with security standards. Be willing and able to learn how to assist and provide backup support and vendor escalations for a Cisco unified communications system. Maintain and update network systems as needed with software and firmware updates. Maintain and update documentation and diagrams for network devices and services. Revise, update, and create departmental procedures and run-books. Support requests from other teams within PFFCU Analyze and diagnose reports of network problems while documenting root cause, providing recommendations for remediation, and performing corrective actions. Working with vendors for problem escalation and resolution. Ensure timely completion of daily tasks, short term, and long term projects. Mentor and share knowledge with other team members. QUALIFICATIONS: 3+ years hands on experience with Cisco network infrastructure and with a focus of on-going operations and new implementations. Experience with IP routing and routing protocols including OSPF and BGP. Demonstrated understanding of WAN technologies used in a multi-site and remote work environment including MPLS, IPsec, site-to-site VPNs, and remote access VPNs. An understanding of network security technologies such as firewalls, data loss prevention, anti-malware / anti-virus, identity management, and secure network access is desired An active CCNA or CCNP certification with a focus on Routing & Switching is desired. A functional knowledge of Cisco unified communications and VoIP is a plus. Experience working with vendors as needed. Must possess knowledge of network monitoring tools and technologies Must have the ability to meet deadlines and manage multiple concurrent projects. Must possess effective written and verbal communication skills. Must possess a high level of comfort with troubleshooting complex and time sensitive issues. Must possess excellent customer service skills and be able to work independently and within a team in a highly customer-focused environment. Bachelor's degree in technical field; or related experience and/or training; or equivalent combination of non-academic education and experience is required. SKILLS/KNOWLEDGE/ABILITIES REQUIRED: A solid understanding of configuring and troubleshooting Cisco ISR Routers and Cisco Catalyst Switches using CLI and other tools. Ability to participate in an on-call rotation for afterhours support. Strong project management skills are required; specifically the ability to manage multiple projects and projects with long term timeframes. Demonstrate an understanding of network and security monitoring tools to insure the availability and integrity of network communications and systems. Ability to proactively monitor network performance and utilization and provide recommendations for improvement, upgrades, expansion. Demonstrate an understanding and ability to work within a formal change control processes including scheduling and executing after hours changes A willingness to learn and assist with support of next generation firewalls, network security technologies, load balancers, and networking monitoring tools. A willingness to learn and assist with support for a Cisco unified communications system including call manager, contact center and call recording systems. Ability to work with and coordinate between vendors and service providers. Ability to think logically and visualize abstract concepts and solve complex problems. Ability to work on after-hours changes, including some evening and occasional weekends. Ability to travel between office and branch locations as needed. Ability to lift 50lbs and rack\stack networking equipment. #PFFCUBO

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Sales Support Specialist should be comfortable and proficient in all aspects of mortgage loan origination; however, the main scope of work should focus on supporting the loan officer(s) from file pre-qualification through loan closing. The Sales Support Specialist should have a complete understanding of the entire sales evolution, a high level of attention to detail, strong written and verbal communication skills, with an unwavering commitment to customer service in order to nurture both client and referral partner relationships. In this position, you will Support the mortgage originator(s) on all aspects of loan transaction from file pre-qualification through loan closing. Must function well autonomously with little or no supervision or direction. Use Credit Union Resources to: Handle incoming call and email communications related to Originators loan files. Application entry into the LOS Pull credit on loan files Establish full file setup for Originator including MI quotes, order and interpret AUS findings and produce accurate preliminary estimated fee worksheets Collect needed loan file documentation from borrowers Submit loan files in a timely manner to be disclosed, underwritten, and approved Review timelines, prequalification letter, estimated fee worksheet, loan disclosure documents, conditional approval letter with conditions and CD with borrowers Follow-up to keep realtors, builders and borrowers informed throughout the loan process Maintain communication with processors and underwriters for loan status and ensure loan file gets cleared to close on time Review pipelines to be sure all new loans are decisioned to meet RESPA compliance Accurate database entry/management to ensure addition of all new professional contacts and relationships Preparation of marketing flyers for new home listings and open house sheets for realtor and builder referral partners Performs all necessary procedures as assigned and is involved in writing and updating procedures Assists with projects as assigned in support of Revenue Growth and Lending mission and objectives Assist with testing of LOS upgrades or new products Display professionalism in dress attire when meeting borrowers, realtors, etc. Maintain confidentiality, in particular with credit union account information, as well as other information designated as confidential Resolve borrower/member issues professionally whether over the phone, in person or through correspondence. Recognize early signs of borrower/member disservice and staff related problems and convey concerns and or problems promptly to immediate supervisor. Other duties and responsibilities as assigned. Qualifications: Bachelors (Required) Established sales experience with realtors, builders and/or affinity groups. | Required Three years of secondary market, first mortgage origination. | RequiredFNMAE - Federal National Mortgage Association, NMLS/MLO - PA Dept of State

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The User Interface (UI) Designer is responsible for championing, creating, and maintaining exceptional and intuitive user interfaces that support PSECU's digital first banking model. The position builds prototypes used for development handoff for PSECU digital properties - web, mobile, and any emerging digital channels. Designs are created in close collaboration with UX Analysts to enhance the digital experiences for consumers and fulfill PSECU's business strategies. Strong collaboration with additional groups, such as researchers, developers, and other internal business units is essential. These collaborative efforts focus on finding problems and opportunities that will help improve the member satisfaction through PSECU's digital banking channels. Schedule: Monday - Friday, 8:00am -4:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% (Tuesday - Thursday) or as needed. In this position, you will Championing User Interfaces: Advocate for the importance of user-friendly interfaces in PSECU's digital first banking model. Build Prototypes: Create prototypes used for development handoff for PSECU's digital properties, including web, mobile, and any emerging digital channels. Collaborating with UX Analysts: Work closely with UX Analysts to enhance the digital experiences for consumers and fulfill PSECU's business strategies. Collaborating with Other Groups: Work with other groups such as researchers, developers, and other internal business units. This collaboration is essential for the success of the role. Problem Solving and Opportunity Identification: Focusing on finding problems and opportunities that will help improve member satisfaction through digital banking channels. Maintaining User Interfaces: Ensuring that the user interfaces remain exceptional and intuitive, supporting PSECU's digital first banking model. Other duties as assigned. Qualifications: Bachelors: Computer and Information Science (Required)3+ years' experience in digital design, user interface design or user experience design. | Required Any equivalent combination of experience and education. | Required Excellent verbal and written communication skills | Required Must be proficient in Adobe Creative Suite (Photoshop, Illustrator, XD), Microsoft Office, Moqups, Sketch, Figma, or other equivalents. | Required

Banyan Treatment Centers is seeking a dedicated Clinical Support team member to assist in the delivery of high-quality behavioral health, mental health and substance use treatment services. This role supports therapists and case managers by contributing to clinical assessments, group facilitation, treatment planning, documentation, and continuity of care in a structured, patient-centered treatment environment. The Clinical Support position plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team. Position Details Reporting To: Clinical Leadership Schedule: Part-time |Two 8-hour shifts per week Location: Langhorne, PA (On-site) Key Responsibilities Clinical Care & Treatment Support Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies. Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements. Conduct therapeutic and psychoeducational groups as assigned. Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support. Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice. Patient Engagement & Support Assist patients in identifying and managing external stressors that may impact treatment engagement and progress. Support therapists in family communication, coordination, and documentation related to patient care. Promote patient engagement, accountability, and continuity throughout the treatment process. Documentation, Compliance & Accreditation Complete clinical documentation accurately and within required timeframes in the electronic medical record. Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards. Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements. Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care. Qualifications Bachelor's degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility. Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred. Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred. Adherence to the Healthcare Code of Ethics and professional standards of conduct. Knowledge of state and federal confidentiality regulations. Familiarity with Joint Commission standards and documentation expectations. Strong organizational, communication, and clinical support skills. Ability to work effectively as part of a multidisciplinary treatment team. Why Join Banyan Treatment Centers? Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, accredited by The Joint Commission. As a Clinical Support team member, you will: Join a mission-driven organization committed to ethical, compliant, and compassionate care. Play an integral role in supporting clinical services, patient engagement, and treatment continuity. Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams. Gain valuable experience supporting behavioral health treatment in a structured clinical environment. Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs. Apply Now! If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team. EOE

Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K - PFFCU contributes automatic 6% regardless of employee contribution after 1 year***** Location: TBD ********Great benefits, paid time off, and more! Become a part of the team today!****** Principal Mission The Branch Manager is responsible for the overall performance of the branch - ensuring that its operations run smoothly, and that its members are provided exceptional member service while meeting service levels. With the support of the branch management team, the Branch Manager is responsible for meeting established sales and growth goals. In addition, the Branch Manager is responsible for the development of their staff members in achieving their transaction and sales goals. The Branch Manager sets the tone and champions for their branch, commits to coaching and staff development, including performance management. The Branch Manager supports, adopts and promotes PFFCU's corporate values of member service, teamwork, commitment, and performance. The Branch Manager must believe in and model the 5 Step Total Member Connect (TMC) Service process while coaching these behaviors in their team through observation, coaching, and inspection. Qualifications: Branch Experience Required Credit Union Background with management experience for a Teller Line and Platform Experience Required Three to five (3-5) years supervisory experience Thorough understanding of Service and Sales Policies and Procedures Solid understanding of Jack Henry Symitar/Epysis Preferred Three to five (3-5) yeas of credit union experience Duties/Responsibilities: Manages all aspects of Branch (Operations & Sales) Demonstrates PFFCU's core values, promoting our mission and vision. Thorough and comprehensive understanding of all retail products and services and sufficient understanding of all credit union services to recommend solutions to meet member needs. Maintains a comprehensive knowledge of all related policies, procedures, rules and regulations. Ensures Branch is compliant with audit procedures and other applicable guidelines. Responsible for maintaining vault cash levels at the thresholds established by Finance and Retail Management. Responsible for Branch Coverage, ensuring sufficient staffing for Opening and Closing the branch, and flexible to fill in gaps of management coverage. Works constructively within branch and other departments to achieve the common goals of PFFCU. Partners with all areas of PFFCU to provide seamless member service. Commits to the highest level of member service and the ability to motivate branch staff to provide exceptional member service. Responsible for the oversight of Branch Budget, maintains and controls expenses to ensure that they are within budget objectives. Monitor Member XP survey data to achieve member service goals, identify trends, and respond timely to members unhappy with the service received. Ability and willingness to speak with members to resolve any questions, issues or problems. Commitment to following up with members in a timely manner when these issues are not resolved while the member is in the branch. Manage staffing levels in the branch to ensure members are served quickly and efficiently on both sides of the branch. Responsible for the physical branch facility, evaluating the appearance and operation of the interior and exterior on a daily basis and notifying the appropriate areas if repairs are required. Evaluates outside ATM and all branch security systems. Takes Ownership in ensuring all staff members in the branch are coached regularly to improve operational/sales, execution of 5 step Total Member Connect (TMC) service process for the betterment of the staff member, team and credit union. Ensures Timecards are completed and approved in accordance with labor laws and PFFCU Policy. Celebrates success and motivates staff to achieve goals. Ensures consistency when addressing performance expectations, including completion of performance improvement plans, verbal/written warnings as needed. Executes on Short and Long Term strategic goals. Monitors teller and sales activities to ensure adherence to PFFCU policies and procedures. Takes a vested interest in attracting, retaining, and developing talent at all levels to successfully achieve assigned goals. Champion a culture of leadership, responsibility, accountability, and continual improvements with all staff members. Must be a notary. Must be able to provide coverage for branches other than primary branch when needed. PFFCU will do our best to assign branch locations near the manager's residence, but it is not guaranteed. PFFCU will do our best to give advanced notice when possible for relocations planned to last longer than one week. Performs other assignments and projects assigned by the Regional Manager, SVP Branch Network and/or Chief Retail Officer. Supervisory Responsibility: The Branch Manager owns the experience in the branch. They are responsible for all aspects of the branch operations, including but not limited to the development of all staff members including Assistant Branch Managers, Lead Branch Representatives, and all frontline staff assigned. The Branch Manager takes an active role in ensuring coaching is completed regularly and meets the expectation of the position. Skills/Attributes; Excellent Verbal and Written Communication Skills Excellent Math and Accounting skills Superior Leadership skills to motivate staff and encourage a learning and growth atmosphere. Excellent problem-solving skills having the ability to solve member service issues as well as workplace conflicts as they arise (staff conflicts or technical difficulties) Exceptional Member Service skills with both members and staff. Superior understanding of banking regulatory matters and procedures for proper operation. Ability to perform various banking procedures and operations. Ability to remain professional and composed under pressure. Proficient with Computers and Various Software systems, including but not limited to Word, Excel, Outlook, Jack Henry Symitar/Episys, etc. This does not constitute a contract between the employee and the Credit Union. Employees are “At Will” employees they may terminate their positions and are subject to termination, at any time, for any reason. Management retains the right to restructure positions, change job descriptions, and eliminate positions without prior notice. #PFFCUBO

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Deposit Operations Exception Analyst plays a pivotal role in our credit union. They meticulously process checks adjusted and returned by other financial institutions (FIs) or through our PSECU ATMs. Their discernment determines whether irregular, adjusted, or non-adjusted check items from ATM deposits made by PSECU members are accepted or returned. They review rejected deposits from other FIs and the ATM Balancing room, making crucial decisions. Their judgment ensures timely member service, especially when provisional credits are necessary. Collaborating with other FIs, they ascertain the status of ATM deposits made at foreign ATMs. As a reference point for the ATM Unit, they handle various transaction aspects involving ATM cards. Their multitasking abilities, problem-solving skills, and adherence to Credit Union policies are essential. Confidentiality and data security are paramount in this role. A strong grasp of the Keystone system is a must. Join us in safeguarding our members' financial well-being! Schedule: Monday - Friday 8:00am - 4:00pm, 100% on site In this position, you will Exception processing: Efficiently handling checks adjusted and returned by other financial institutions (FIs) or through PSECU ATMs. Assess the acceptance of irregular, adjusted, or non-adjusted check items from ATM deposits made by PSECU members. Review rejected deposits from other FIs or the ATM Balancing room and determine whether the items can be accepted or should be returned to the members. Member Service Handling: Addressing inquiries related to ATM or Mobile adjustments Educating members on the correct procedures for handling checks deposited via Mobile Deposit or ATMs, following PSECU Check Acceptance Guidelines Back-Office Support: Review Mobile Deposits as needed, verifying accuracy and compliance with credit union policies. Communicates effectively with external financial institutions, facilitating seamless transactions and resolving any issues. Other duties as assigned. Qualifications: High School (Required) Any equivalent combination of experience and education. | Required

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Mortgage Originator is a mortgage origination position for PSECU's Mortgage products. Schedule: Monday - Friday 9:00am - 5:00pm, some weekend work required. In this position, you will * Consult with and advise borrowers on 1st Mortgage product options to educate and guide borrowers through the entire mortgage loan process from prequalification to closing * Display professionalism in dress attire when meeting members, realtors, builders and centers of influence to promote PSECU. * Use Credit Union Resources to: Handle incoming calls and emails related to construction financing. Qualify borrowers. Originate applications. Collect needed loan file documentation from borrowers. Submit loan files in a timely manner to be disclosed, underwritten, and approved. Review timelines, prequalification letter, estimated cost sheet, loan disclosure documents, conditional approval letter with conditions and CD with borrowers. Follow-up to keep realtors, builders and borrowers informed throughout the loan process. Maintain communication with processors and underwriters for loan status and loan file gets cleared to close on time. Review pipelines to be sure all new loans are decisioned to meet RESPA compliance. Maintain an organized work area. Assist with on-the-job training of new employees in the unit. Assist with projects as assigned in support of Revenue Growth and Lending mission and objectives. Perform data entry and clerical/general office support work as assigned. Assist with testing of LOS upgrades or new products. Display professionalism in dress attire when meeting members, realtors, builders and centers of influence to promote PSECU. * Maintain confidentiality, in particular with credit union account information, as well as other information designated as confidential. * Resolve borrower/member problems professionally whether over the phone, in person or through correspondence. Recognize early signs of member disservice and staff related problems and convey concerns and or problems promptly to immediate supervisor * Other duties and responsibilities as assigned. Qualifications: Bachelors (Required) Any equivalent combination of experience and education. | Required Five years of secondary market, outside first mortgage origination Established sales experience with realtors, builders and/or affinity groups | Required

Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K - PFFCU contributes automatic 6% regardless of employee contribution after 1 year***** Location: 3325 Street Road, Bensalem, PA 19020 ********Great benefits, paid time off, and more! Become a part of the team today!****** JOB SUMMARY: The Information Security Analyst will report to the VP of IT Operations and will work closely with all Information Systems department staff to assess and reduce information security risks and ensure compliance with established financial institution regulations. This role is responsible for answering phone calls & responding to security related emails, daily security alert monitoring and reporting, security information and event management (SIEM), annual risk assessment assistance, daily\monthly\quarterly logical access reviews, audit response assistance, and security policy maintenance. RESPONSIBILITIES/TASKS: Perform: Daily security alert and log monitoring (SolarWinds, Central Log, Virus, IPS, DLP, Web Content, Secure Email, and Active Directory Changes). Assist with monthly\quarterly alert and log management reporting Daily, answering of phone calls in the SOC queue while maintaining PFFCU service levels and customer support Daily, activities on all helpdesk tickets coming into the security team while maintaining PFFCU service levels and customer support Daily, monthly and quarterly security device and configuration reviews Daily, monthly and quarterly and semi-annual logical access reviews Utilize PFFCU's InfoSec governance risk & compliance platform to manage quarterly vulnerability reporting and remediation activities and partner with IS teams to ensure security patching stays on target Assist with: Periodic 3rd Party security risk reviews and reporting Data collection to support external and internal auditors Evaluation and suggest improvements to PFFCU's security information and event management solution (SIEM) Documentation of security incidents as a part of the CSIRT team Information security policy review to ensure all policies meet annual review guidelines and when required, create new policies to address gaps and new regulations Maintain knowledge of: The latest NCUA and GLBA financial institution regulations PFFCU departments and functions and effectively interface with staff at all levels Administration of all Security processes within PFFCU Security centric application Support for Windows OS and numerous 3rd party applications Assisting in the revisions and updating of IT departmental procedures Experience with XDR platforms such as Windows Defender\ MS End Point protection\Cisco Amp\Trellix General knowledge\experience in Active Directory Ownership Taking ownership of service requests and working them through the entire process within PFFCU Participating in key process improvements When appropriate engaging outside contractors with proper technical expertise Working within the escalation process\procedures through all levels of support within PFFCU Primary responsibility for Virus and PUA alerts Provide coordination\escalation and hands on work with internal IT Teams by answering internal staff calls and tickets Assist in documenting internal support processes and procedures Implementing and enforcing system and data security measures Working closely with all teams in technology on projects of all scopes, including complex and cross-functional efforts Ensuring timely completion of projects and deployments Working knowledge of a variety of network perimeter security technologies including: Firewalls Web Filter Intrusion Detection/ Protection Systems Network Based Data Loss Prevention Other duties as assigned QUALIFICATIONS: 3+ years of experience with Security\InfoSec Support Must possess excellent customer service skills and be able to work independently and with a team in a highly customer-focused environment Basic understanding of Windows desktops\laptops Basic understanding of VPN Connections Must understand SLA's (Service Level Agreements) and where applicable discuss and review within the team\end user. Organization skills a must Bachelor's degree in technical field; or related experience and/or training; or equivalent combination of education and experience is required Must possess effective written and verbal communication skills Knowledge of monitoring technologies\methods relating to IT Strong understanding of IT Systems as well as strong technical aptitude and problem solving skills are needed to perform this job successfully Demonstrated technical knowledge of perimeter security devices and configuration Ability to assess problems and situations possesses analytic ability and good judgment SKILLS/KNOWLEDGE/ABILITIES REQUIRED: Strong project skills required, specifically the ability to maintain focus and complete projects with multi-month timeframes Ability to handle multiple projects at the same time Ability to think logically and visualize abstract concepts Strong interpersonal skills Ability to clearly communicate technical information to individuals at all levels of the organization and with vendors Ability to work under pressure Ability to work under own timelines-direction Ability to work varying hours. Sometimes includes evening and additional weekend work Job may require travel to remote locations Participate in the on-call rotation within the Information Security Team Core hours are Tuesday - Friday 8:00 AM - 4:00 PM, Saturday 8:30AM - 4:30PM #PFFCUBO

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Commercial Loan Processor/Closer will work directly with the Business Services unit and 3rd party CUSO to ensure commercial real estate loans are processed and closed in accordance with PSECU Policy, Product Guidelines, Underwriting Standards, and applicable business lending laws & regulations. Schedule: Monday - Friday 8:00am - 4:00pm In this position, you will Processes and closes commercial real estate loan, and other moderately complex and niche loan types. Service Requests for Existing Members: Handle initial service requests from current members. Supports the Business Services unit and 3rd party originator to ensure commercial real estate loans are processed in a timely and efficient manner. Performs in-depth review and analysis of appraisals, environmental due diligence, title reports, flood determination, insurance, entity formation documentation, closing loan documentation, with little to no supervision. Maintains current knowledge and compliance with all Credit Union policies and procedures. Keeps abreast of appropriate laws and NCUA regulations affecting business lending. Maintains commercial real estate loan pipeline to ensure applications and assignments are completed timely and accurately and informs supervisor of concerns. Coordinate and attend meetings, loan closings, and general member appointments as requested/required, while taking thorough notes. Other duties as assigned. Qualifications: Associates (Required), Bachelors 3-6 years' experience with PSECU in a position requiring similar knowledge, skills, and abilities | Required Any equivalent combination of experience and education. | Required

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Business Application Processing Manager is responsible for the management of the Small Business Loan and Business Services Application Processing Unit including origination, underwriting, and processing. Work is performed with a high degree of independence, subject to the review of the Director and Vice President of Commercial Banking Services. Schedule: Monday - Friday 9:00am - 5:00pm In this position, you will Supervision and Daily Operations: Assists in supervising daily operations of the Small Business Loan and Business Services Application Processing Units. Manages productivity, ensuring consistency of service, employee allocation, employee development & evaluation. Process Review and Training: Reviews operational processes and systems for peak performance. Hires and trains new employees. Performance Evaluation and Communication: Evaluates employee performance and administers corrective action. Keeps management informed of unit status and industry trends. Compliance and Confidentiality: Interfaces with external groups and ensures compliance with policies. Maintains confidentiality regarding personal affairs of members and employees. Quality Assurance: Manages quality assurance to ensure quality standards. Daily Operations Governance: policy clarification, ensuring consistency of procedures and guidelines. Other duties as assigned. Qualifications: Associates (Required), Bachelors 3-6 years' experience in a position requiring similar knowledge of Small Business or Commercial Banking, skills, and abilities. | Required Any equivalent combination of experience and education. | Required

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Financial Analyst III is a multifaceted role that encompasses various financial responsibilities, including daily cash management, financial risk management, profitability, forecasting and strategic portfolio management. This position also involves conducting ad hoc research projects, providing operational assistance to the Strategic Finance team, and providing financial insights to be used for strategic decision making. Performs work under minimal supervision. Handles complex issues and problems and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. Provides leadership, coaching, and/or mentoring to a subordinate group. May act as a lead or first-level supervisor. Schedule: Monday - Friday, 8:30am -4:30pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 40% or as needed. In this position, you will * Forecasting & Stress Testing: Partner with the Balance Sheet Strategy team to model balance sheet forecasts and scenarios. Assist in the development, planning, and coordination of the capital planning and stress testing program aligned with regulatory requirements, and address gaps as needed. * Financial Risk Management: Evaluate and monitor PSECU's strategic financial risk profile including interest rate risk, liquidity risk, concentration risk, credit risk and risk to net worth.Gather data, maintain assumptions, make recommendations, and produce advanced monthly ALM (Asset Liability Management) reporting. Prepare and deliver effective ALCO presentations, attend meetings, and prepare minutes to document committee actions.Demonstrate a strong understanding of regulatory risk requirements and reporting. * Cash Management: Provide back-up and perform daily cash management functions to ensure sufficient liquidity for daily operations. Monitor and forecast daily cash flows. Make recommendations for improvement or optimization to the Director of Treasury & Financial Modeling. Send wire transfers to fund cash accounts and meet credit union obligations. * Strategy Execution & Monitoring: Assist with executing the credit union's balance sheet strategy. Assist with the settlement of investment and loan purchases or sales.Evaluate the impact of business decisions on PSECU's balance sheet risk profile and ensure risk measures remain within policy limits. * Affirmation: Conduct look back analysis of business decisions on PSECU's financial risk profile (i.e. interest rate risk, liquidity risk, concentration risk, credit risk, risk to net worth), and develop new strategies to optimize PSECU's performance in the future.Assist with developing, testing, and documenting the rationale for key model assumptions and make recommendations to the Director of Treasury & Financial Modeling for modifications/enhancements.Lead third party ALM model verifications and risk assessments. * Governance: Provides strategic leadership by managing the MALCO and BALCO processes, external auditor relationships, coordinating with third parties, presenting outcomes, and delivering insightful, easy-to-understand commentary to stakeholders. * Other duties as assigned. Qualifications: BS: Finance 4 to 6 years' experience in Finance | Required Any equivalent combination of experience and education. | Not Required

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The role of the Data Architect combines deep technical expertise with a collaborative and grounded leadership style to design, implement, expand, and maintain a unified, cloud-based data architecture. This role focuses on building scalable solutions that prioritize meaningful outcomes over fleeting trends. The Data Architect leads efforts to support enterprise-wide analytics, data governance, and operational decision-making, shaping how data is modeled, managed, and shared across the organization to enable a modern and efficient data ecosystem. Schedule: Monday - Friday 8:00am - 4:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 40% or as needed. In this position, you will Own the design and roadmap of the enterprise data architecture, ensuring scalability, performance, and alignment with business goals. Lead the implementation of DBT and the broader modern data stack, embedding strong modeling and documentation practices across teams. Partner with engineers, analysts, and business leaders to translate requirements into reliable, well-structured data solutions. Define and uphold architectural standards, governance frameworks, and documentation practices that promote trust in data. Guide the modernization of our Microsoft-based data environment (including Fabric, SQL Server, Synapse, and Power BI), integrating modern technologies where they clearly add value. Provide architectural direction and mentorship, fostering clarity, collaboration, and professional growth across the team Other duties as assigned. Qualifications: Bachelors, Bachelors: Computer and Information Science, Bachelors: Information Technology, Bachelors (Required)8+ years of experience in data architecture, data engineering, or closely related work | Required Experience leading or contributing to data and cloud migration projects. | Not Required Experience working with cross functional technical and business teams in a regulated industry | Not Required Exposure to Azure or hybrid cloud data environments. | Not Required Familiarity with metadata management tools and data catalogs. | Not Required • Demonstrated experience designing and supporting modern data platforms in cloud or hybrid environments | Required

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The Data Engineering Manager leads the design, development, and operation of scalable data platforms and pipelines that power analytics, reporting, and AI/ML initiatives across the organization. This role blends technical depth with leadership, guiding a team of engineers to build and maintain trusted, automated, and high-performance data systems. The Data Engineering Manager ensures data is reliable, accessible, and delivered efficiently while fostering a culture of continuous improvement, transparency, and collaboration. Success in this role means driving engineering excellence, simplifying complex data environments, and enabling faster insights for business and analytics teams. Schedule: Monday - Friday, 8am-5pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 40% or as needed. In this position, you will * Lead the design, development, and maintenance of data pipelines, integrations, and models supporting enterprise analytics and operational systems. * Establish and enforce engineering standards for reliability, efficiency, and documentation across data platform. * Partner with data architects, analytics, and governance teams to align on data models, definitions, and best practices * Manage and mentor data engineers, promoting technical growth, accountability, and teamwork * Oversee day-to-day platform operations ensuring data accuracy, timeliness, and system performance. * Translate business priorities into scalable and reusable data solutions. * Drive automation and modernization of data processes to reduce manual effort and improve consistency. * Support architectural planning and implementation of new technologies and cloud capabilities. * Champion the culture of reliability, transparency, and collaboration within the data engineering function. * Perform other duties as assigned Qualifications: Bachelors: Computer Science, Bachelors (Required) 3 years of experience managing data engineering, data platform, or analytics infrastructure teams. | Required 5+ years of hands-on experience as an individual contributor in data engineering, data architecture, or related technical roles. | Required

Competitive Base Salary - Experience Required ****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K - PFFCU contributes automatic 6% regardless of employee contribution after 1 year***** Location: 3333 Street Road, Bensalem, PA 19020 ********Great benefits, paid time off, and more! Become a part of the team today!****** Summary/Objective The Senior Collector is responsible for collecting on delinquent consumer loans and Visa credit cards for an assigned queue of Credit Union accounts, primarily through phone contact, letters and/or emails. The objective is reduce the delinquency and minimize losses. A Senior Collector must also promote the corporate values of Member Service, Teamwork, Commitment, Performance and Professional Competency. The Credit Union wants to work with members who become unemployed, disabled, divorced, or their spouse dies to help them through a rough patch if they were a good borrower before the negative event occurred. Collections Collect on delinquent consumer loans and Visa credit cards. Make arrangements for accounts to be brought current, in one or several payments. Follows up on promises and broken promises. Transfers funds from members' accounts, process ACH transfers and/or Credit/Debit card payments to clear or reduce the delinquency. Skiptrace in order to locate hard to find members. Work with member to ascertain the reason for the delinquency Handle incoming calls for delinquent mortgages. Restrict and/or remove services as needed and in accordance with the policy to reduce potential losses. Use the Collections system effectively by ensuring that all the correct workflow and account notes are 100% accurate. Have a very good working knowledge of the Credit Union's Policies and Procedures and any laws applicable to the collections of delinquent share or loans. Have knowledge of which departments and personal handle different types of member services issues. Productivity and Effectiveness The Senior Collector must maintain the minimum production averages listed below: Not Ready Time of 45 minutes or less Accounts worked per day of 75 or more. Contact Percentage of 55 or more. Promise Rate of 30 or more. Promise Kept Rate of 48 or more. Team Work and Dependability Must be able to work constructively and within the collections department and with others to achieve the common goals of the Credit Union. From time to time you may be asked to come-in or stay late to assist in helping the department. Helping others within the department or other departments when needed. Arriving for schedule shifts with enough time to be ready for your start-time. Required Education and Experience Must have a GOOD CREDIT HISTORY and criminal background check Required: A minimum of 2 years first placement collections and/or 1 year of second placement collections. High School Diploma/GED. Must be able to learn and utilize Symitar and Akcelerant. Must follow Credit Union policies and procedures Displays competency in collection activities and techniques. Ability to learn and apply the laws applicable to the collection of delinquent accounts. Ability to work independently. Ability to follow instructions. Cooperative Ability to communicate efficiently and effectively via email, letter and telephone. Ability to work with members as well as other Credit Union personnel. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Other Duties: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This does not constitute a contract between the employee and the Credit Union. Employees are “At Will” employees; they may terminate their positions and are subject to termination, at any time, for any reason. Management retains the right to restructure positions, change job descriptions, and eliminate positions without prior notice. #PFFCUBO

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The EPMO Project Manager will lead the planning, execution, and monitoring of strategic projects across the organization. Responsibilities will include project initiation, scope definition, scheduling, resource management, and risk management. The position will establish and lead cross-functional teams to ensure project objectives are met with the designated timeline and budget. An individual in this position will contribute to project documentation, status reporting, and stakeholder communication to ensure transparency and alignment throughout the project lifecycle. The position offers an excellent opportunity to gain hands-on experience in project management within a dynamic and collaborative environment, with opportunities for growth and development. Schedule: Monday - Friday, 8:00am -4:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% or as needed. In this position, you will Create detailed planning artifacts to define project deliverables and work packages Collaborate with organizational stakeholders to define project milestones Develop and execute detailed project activity schedules Establish and manage effective project team/sub-team structures to ensure the successful delivery of project deliverables Identify and manage project risks and issues to ensure successful outcomes. Provide project status updates to key stakeholders throughout the life of a project and provide post-project evaluation of key resource performance Other duties as assigned Qualifications: BS: Business Administration/Management, BS: Management Information SystemsProject Management Professional (PMP) - Project Management Institute (PMI)