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PT Holdings Company Inc jobs - 136 jobs

  • Director of Human Resources

    PT Services Rehabilitation 4.6company rating

    PT Services Rehabilitation job in Tiffin, OH

    We are seeking a dedicated and compassionate Director of Human Resources to join our team full-time in Tiffin, OH. Come join our 100% employee-owned team!! Full-time benefits include, but not limited to: *PTO/Extended Illness Days and Calamity Days *401(k) and Employee Stock Ownership *Medical, Dental, Vision Insurance *Contributory Short-Term Disability *Life Insurance *Company Sponsored CEU courses and more!! P.T. Services Rehabilitation, Inc has been in business for over 50 years. We are an Employee-Owned Company and our people are our strength. P.T. Service Rehabilitation, Inc. proudly provides therapy (Physical, Speech, Occupational, and Athletic Training services) to patients from birth to adult within outpatient, inpatient and school settings in Ohio. Position Summary The Director of Human Resources is responsible for developing, implementing, and leading human resources strategies that support the organization's mission, culture, and business objectives. The Director oversees all HR functions, including talent acquisition, employee relations, performance management, compensation and benefits, compliance, and organizational development. This role ensures compliance with healthcare regulations and labor laws while overseeing the recruitment, development, and retention of a diverse clinical and non-clinical workforce. The Director partners with executive leadership to build a high-performing, patient-centered culture that supports quality care, safety, and organizational sustainability. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies that support the organization's clinical, operational, and patient care objective0073 Serve as a strategic advisor to executive leadership on workforce planning, labor trends, and organizational development Promote a positive, inclusive, and high-performance workplace culture Talent Acquisition & Workforce Planning Oversee recruitment and retention strategies for clinical and non-clinical roles, including hard-to-fill positions Ensure effective onboarding and orientation processes for healthcare personnel Lead performance management processes, including goal setting, evaluations, and succession planning Employee Relations & Culture Provide guidance and support on employee relations matters, conflict resolution, and disciplinary actions Ensure fair and consistent application of HR policies and practices Champion employee engagement, diversity, equity, and inclusion initiatives Compensation & Benefits Oversee competitive compensation structures for clinical and non-clinical staff Manage benefits programs, including health insurance, retirement plans, wellness initiatives, and leave programs Conduct wage and salary analyses to ensure internal equity and market competitiveness HR Operations Lead and develop the HR team, including hiring, coaching, and performance management Oversee HR systems, data reporting, and metrics Manage the HR budget and departmental resources Qualifications Education & Experience Bachelor's degree in Human Resources, Healthcare Administration, Business Administration, or a related field (Master's preferred) 5+ years of progressive HR experience, including senior leadership responsibility Skills & Competencies Strong knowledge of healthcare employment regulations and accreditation standards Experience supporting clinical and non-clinical workforces Proven leadership, conflict-resolution, and change-management skills Excellent communication, organizational, and analytical abilities High level of integrity, discretion, and professionalism Preferred Certifications SHRM-SCP or SPHR Healthcare-related HR or compliance certifications a plus Work Environment & Physical Requirements (Optional) Primarily office-based with standard business hours Occasional travel may be required
    $69k-91k yearly est. 3d ago
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  • Physical Therapist (Full Time Home Health and Acute Care)

    PT Services Rehabilitation 4.6company rating

    PT Services Rehabilitation job in Tiffin, OH

    P.T. Services Rehabilitation, Inc. is seeking a skilled Physical Therapist to provide services in both home health and acute care settings. This Full-Time (32-40 hours/week with weekend rotation) role involves working collaboratively with an interdisciplinary team to ensure continuity of care across settings. The desired candidate will help patients regain independence, improve functional abilities, and enhance their quality of life through individualized treatment plans. Come join our 100% employee-owned team!! Full-time benefits include, but not limited to: *PTO/Extended Illness Days *401(k) and Employee Stock Ownership *Medical, Dental, Vision Insurance *Mileage Reimbursement *Contributory Short-Term Disability *Life Insurance *Company Sponsored CEU courses and more!! P.T. Services Rehabilitation, Inc has been in business for over 50 years. We are an Employee-Owned Company and our people are our strength. P.T. Service Rehabilitation, Inc. proudly provides therapy (Physical, Speech, Occupational, and Athletic Training services) to patients from birth to adult within outpatient, inpatient and school settings in Ohio.
    $65k-83k yearly est. 53d ago
  • Retention Specialist, Customer Support

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Retention Specialist to join our Customer Support Team in Burnaby, Calgary or Toronto. The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers. What your team does: The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue. What you'll work on: * Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customers * Support our internal teams as the primary point of contact for cancellation requests and potential churn * Address customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutions * Collaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trends * Track and communicate customer feedback to internal stakeholders * Own and execute tasks within our tech stack including Salesforce, Gong, and other related tools * Other tasks and duties assigned by Customer Support Leadership, as required What you may have: * 2+ years of experience in a customer facing support, sales, retention or save environment role * Experience providing exceptional customer service, including the ability to problem solve, multi-task, and provide summaries of issue resolution * Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences * Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems * The desire to win (and have fun) as a member of a high performing team * A growth mindset and a sense of optimism and enthusiasm Serious bonus points if you have: * Bachelor's degree (or an expected completion date no later than January 2026 if in your final semester) * Experience in the legal industry and/or knowledge of the justice system * Experience with our current tech stack: Salesforce, Slack, Gong #LI-Hybrid This is a new role. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $68k-80k yearly Auto-Apply 27d ago
  • Enterprise Account Executive

    Clio 3.9company rating

    London, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: What your team does This is a high-impact Account Executive role at the forefront of redefining how the world's most sophisticated legal teams work. You'll be part of a team of AEs selling Clio's category-defining AI and legal technology solutions to the most prestigious law firms and corporate legal departments in the country-driving change in an industry that's ready for transformation. As an Enterprise Account Executive, you'll have the opportunity to shape the company's growth and elevate execution. Who you are You are a proven account executive who thrives in complex, consultative enterprise environments. You know what it takes to navigate the legal market and command the room with senior partners, general counsel and C-level executives. You bring a track record of success selling into AmLaw 150 firms and a deep understanding of what it takes to shape and close large, multi-stakeholder deals. What you'll work on * Own a named account list and drive the full sales cycle-from prospecting and qualification to contract close. * Lead product demos and executive meetings that connect legal pain points to clear business outcomes. * Build strong, lasting relationships with legal buyers-from innovation leads to practice heads to C-suite decision-makers. * Work cross-functionally with product, customer success, and marketing to shape messaging and support success. * Help evolve our sales playbook by capturing learnings and identifying scalable strategies. * Represent vLex at industry events and conferences, building thought leadership and visibility across the market. * Bring client feedback directly to the product team to help guide roadmap priorities. What you may have * A proven track record of exceeding quota in B2B SaaS sales, ideally in legaltech. * Consultative selling skills-you ask smart questions, read the room, and translate product features into customer impact. * Experience running complex, multi-threaded deals with stakeholders across functions and seniority levels. * High proficiency with CRM tools and sales metrics. * Willingness to travel to client meetings and events as needed * Strong business acumen and ability to align sales motions with company strategy. * Excellent problem-solving and conflict-resolution skills. * Demonstrate a keen interest in improving your craft by using AI * Ability to build relationships and influence stakeholders at all levels. * Highly organized with strong project management skills. * Passion for fostering a positive and inclusive workplace culture. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary * Clio offers a flexible hybrid work environment * 25 days holiday + bank holidays * Private Healthcare with Life Insurance & Critical Illness cover * Pension contribution * Professional development and growth options * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is £72,000 to £90,000 to £108,000 GBP . There are a separate set of salary bands for other regions based on local currency. The expected new hire commission range for this role is £72,000 to £90,000 to £108,000 GBP. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers Disclaimer: We only communicate with candidates through ****************** email addresses.
    $77k-110k yearly est. Auto-Apply 48d ago
  • Staff Design Researcher

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Staff Design Researcher to join our growing Product Research Team. This role can be performed from one of our Canadian offices, remotely from the US or Canada, or a combination of both. Some exceptions may apply. We're looking for a talented Staff Design Researcher who has a track record of developing foundational insights that drive decision-making, prioritization, and strategy with measurable results. We are looking for someone who is well versed - and demonstrates creativity - in a range of research methodologies, such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing. They should also be able to work independently, scoping a program of research and setting a yearly research agenda, while remaining flexible and making adjustments in a fast-paced, rapid-growth environment. If this is you, we want to hear from you. What your team does: At Clio, customer insights are at the core of how we build world-class products, and the Product Research team is what makes this possible. As a Staff Design Researcher at Clio, you'll help product designers, product managers, and engineers build a deep understanding of our customers and their needs. We are building out our Product Research Team, and are looking for high-performing, creative, and collaborative people that bring care and curiosity to everything they do. If the idea of contributing research and building out processes on a newly forming team, in an egoless environment where all ideas are valued is exciting to you, then this is the team for you! What you'll work on: * Act as a strategic research consultant who drives projects that break open new opportunities and address our most existential questions and risks * Build foundational, canonical insights - such as role types, jobs to be done, customer journey maps, and customer-centric metrics * Develop an evaluation and measurement program to help teams qualitatively and quantitatively understand how our experiences measure up to customer expectations * Make connections across different research and insight areas - e.g., data science, competitive analysis, win/loss analysis - to identify patterns that enable larger product goals and a more holistic view of the customer * Own priorities and scope projects in alignment with business goals and technical constraints, in deep collaboration with stakeholders * Drive ideas to improve products through research insights and recommendations * Communicate and activate insights in a way that Influences stakeholders across the organization to drive new customer-centric product ideas and product strategies What you bring: * Bachelor's degree or equivalent practical experience * An ability to derive and articulate platform, framework, and design system-level insights that take into consideration a range of use cases and user types while balancing use case-specific needs * Experience conducting research in the generative AI space, and knowledge of how generative AI is fundamentally shifting user experiences * Experience running B2B and B2B2C research, using a range of methods such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing * Quantitative and evaluative research methods, with experience with smaller customer base sizes * An ability to derive and articulate platform, framework, and design system-level insights, and how they intersect with product insights * Experience managing and influencing cross-functional stakeholders * Measurable results from having driven product decisions and strategy * An ability to incorporate and triangulate qualitative and quantitative data from a range of sources * Skills understanding business dynamics and needs * Excellent written and verbal communication skills * Low ego and open-mindedness Bonus points if you have: * A master's degree or PhD * A quantitative background, including inferential statistics and theory testing * Experience not just influencing, but originating strategy * Experience in a range of B2B, from Small to Mid-Market to Enterprise * Experience applying foresight methodologies, e.g., signal/horizon scanning, scenario planning, etc. This role is a backfill for an existing position. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $148,000 to $185,000 to $222,000 CAD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $47k-62k yearly est. Auto-Apply 5d ago
  • Senior Payment Fraud & Risk Specialist

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Fraud and Risk Team Lead to join our Payment Operations team in Toronto, Vancouver, or Calgary. What your team does: Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the Director of Payment Operations, is responsible for the rapid scaling of its Clio Payments product throughout North America, and Clio's broader International footprint! The team is responsible for the entire customer journey - from client intake and onboarding, day to day account management, through to dispute resolution and fraud and credit monitoring. Payment Operations is a critical function within Clio which is focused on driving results for the company through strategic, operational, and data-driven improvements. Who you are: Reporting directly to the Director of Payment Operations, we are seeking an experienced Fraud and Risk Senior Specialist, with a strong track record in Fintech, Payments, Merchant and Portfolio Risk Management, to play a role in leading the development and execution of forward looking strategies to mitigate financial fraud and operational risk. We are looking for someone who understands and is deeply familiar with Fintech solutions including but not limited to card payments, ACH, wires, and credit solutions who can serve as subject matter expert in Identifying and leading the mitigation of risks within Clio's Payments and Financial Services business. The candidate will play a critical role in developing risk management strategies, influencing decisions related to product ideation, risk vendor selection and management, and leading cross functional risk management initiatives while balancing components of day to day processes. What you'll do: * Creating frameworks, policies, and implementing tools to safeguard the organization against fraud, regulatory breaches, and financial crime while maintaining a seamless customer experience. * Managing various transaction monitoring operational queues with the goal of safeguarding the business, advising the fintech operations coordinator team in evaluating individual transactions and merchants, and making key tactical decisions to block potential bad actors. * Identify business needs, scope requirements, plan execution of Payments and Fintech fraud and risk mitigation projects with cross-functional teams. * Manage reviews and evaluations of multiple projects that are in various stages of completion. * Respond to suspected fraud and fraud events working directly with the Fintech/Payments team and cross functionally with the platform security team. * Lead the designation of risk tolerance levels for products both at the pilot stage and those already available to the general public. * Responsible for influencing the customer experience talk tracks around fraud prevention. * Design materials to educate internal teams and customers about emerging fraud techniques. * Develop standard operating procedures in collaboration with the Payment Operations team and platform security for daily processes and responses to fraud alerts. * Collaborate with the data team in creating dashboards and reporting on fraud exposure, the response levels of implemented fraud mitigation tools, and other key performance indicators. * Proactively and regularly highlight to leadership emerging risks and to safeguard the business. * Serve as an operational liaison with the key third-party fintech risk service providers & partners who are required to deliver fraud mitigation solutions to Clio and its customers. * Partner with finance to budget for and manage fraud and risk across the financial services portfolio. What you may have: * At least 4-5 years Payments/Fintech Fraud and Risk Prevention experience, including a solid understanding of each of the various card networks, their risk profiles, as well as that of other payments methods like ACH, wires, and emerging technologies like Buy Now Pay Later. * Extensive knowledge of ACH transactions and reversal fraud risk. * Comfortable collaborating cross-functionally and reporting insights to leaders at various levels of the organization. * Experience working in and with global markets outside of North America in a Payments or Fintech fraud prevention capacity. * Ability to identify and quantify risks and design processes with empathy for the customer experience. * Strong organizational and time management skills with the ability to adapt to change in a high-growth business environment * Demonstrated strong interpersonal and communication skills, both written and oral * Strong data analysis skills * Comfortable working in a technical operations environment with tight deadlines Serious bonus points if you have: * Direct experience at a fraud prevention vendor or vertical saas platform * Experience in compliance, fraud, and risk management at a fintech, neobank, merchant acquirer, or card network * Technical knowledge of Artificial Intelligence fraud prevention solutions and their practical application in operations What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * EAP benefits for you and household members, including counseling and online resources * 401k matching and Child Education Savings * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $91,500 to $107,700 to $123,900 USD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $91.5k-107.7k yearly Auto-Apply 40d ago
  • Manager, Customer Success Operations

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Manager, Customer Success Operations to join our Revenue Operations Team. This role is available to candidates in our Vancouver, Calgary or Toronto hub offices, or remotely across Canada (excluding Québec) or the US. What your team does: Revenue Operations has one job: to drive growth by accelerating our revenue-generating and revenue-retaining teams. We directly support Sales, Marketing, Channel, and Customer Success by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient. Who you are: You will be working on the Customer Success Operations team in the Revenue Operations department. Your team is responsible for designing strategies, programs, and insights that empower the Customer Success organization to do their best work and exceed Net Revenue Retention goals. In this role, you will lead a team of high-performing operational experts that will design, implement, and measure strategic programs, initiatives, and processes that enable our world class Customer Launch team (Onboarding, Data Migrations, and Professional Services) to deliver exceptional value to our customers and drive early product adoption. You will serve as the primary operations partner for our Customer Launch team leadership, partnering with them to drive global operational transformation and scale to ensure we are well-positioned for the next level of Clio's growth. You and your team will design, implement, and measure strategic programs, initiatives, and processes that enable this team to deliver exceptional value to our customers and drive early product adoption, including: * Improving the Launch team's effectiveness and efficiency by optimizing our customer-facing and internal tech stack, including the implementation of in-house and external tools and introducing AI * Scaling the Launch team's operations to support high-volume, multi-product, and global onboarding experiences, including digital onboarding programs * Building Professional Services Operations from the ground up from project creation through to payment collection, including implementing a new Professional Services Automation tool You will work collaboratively with the Customer Success Operations team, Customer Success leadership team, Revenue Operations, Go To Market teams, Product Management, and Finance. You will report directly to the Director of Customer Success Operations. What you'll be doing: * Leading a team of operations experts that support the Customer Launch teams (Onboarding, Data Migrations, and Professional Services), working closely with their leadership team as an extension of their team * Driving the planning of and owning specific strategic initiatives, programs, and projects in support of the Customer Launch team's annual goals and quarterly OKRs * Becoming an expert on key metrics, data, processes, and procedures, surfacing key insights or trends, and proposing action plans to drive to targets * Identifying and implementing opportunities to achieve targets, increase efficiency, and deliver an exceptional customer experience * Optimizing the Customer Launch team's tech stack, including owning the implementation and ongoing optimization of a new Professional Services Automation tool. Making recommendations and implementing enhancements on a continuous basis to ensure the overall tech stack is effective in enabling the business's strategy and evolving needs * Partnering with Customer Launch team's leadership stakeholders to participate in and support the planning of their leadership meetings/onsites, MBRs, and other key events and presentations * Supporting cross-functional initiatives, programs, and projects to drive the broader Customer Success organization's goals and also GTM goals, in partnership with your peers in the Customer Success Operations team and the Revenue Operations team What you bring: * 8+ years experience in Customer Success Operations, Revenue Operations, or Customer Success Leadership at software companies, with specific experience in Customer Onboarding Operations or Professional Services Operations * Minimum 2+ years as a People Manager, with experience managing high-performing operations professionals * Strong business acumen and understanding of key metrics for Customer Success (Post-Sales) organizations, specifically Onboarding and Professional Services teams * Passionate about designing highly effective and scalable operational solutions to complex challenges by building, experimenting, and iterating continuously. Thrives in a fast paced and rapidly evolving environment with competing priorities * Excellent organization and time management skills; experience creating and maintaining detailed project plans, meeting tight deadlines, and proactively surfacing and mitigating cross-functional risks and issues * Data-driven and analytical; able to use data to measure the business impact of your work * Excellent verbal and written communication skills. Ability to communicate and present to stakeholders of all levels, including executives, and cross-functional teams * Strong ability to work both independently and in teams to deliver successful outcomes * Experience as a power user, business admin, or technical admin of Professional Services Automation platforms (ex: Certinia, Rocketlane) or Customer Success platforms (ex: ChurnZero, Gainsight, Planhat) What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * EAP benefits for you and household members, including counseling and online resources * 401k matching and Child Education Savings * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $132,200 to $165,200 to $198,200 USD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $132.2k-165.2k yearly Auto-Apply 25d ago
  • Rope Access NDT Technician

    Rockwood 4.3company rating

    Lima, OH job

    Acuren is seeking a Rope Access I for operations in Lima, OH. THIS WILL BE AN EMBEDDED FULL-TIME POSITION. The Rope Access Tech I is an entry-level position, responsible for carrying out duties and responsibilities in a safe and timely manner as assigned under the supervision of higher-level rope access technicians. Responsibilities Perform specific job functions per the direction of the Rope Access Supervisor or a Level II/III Rope Access Technician Inspect and validate rope access equipment and systems for safety and compliance prior to use. Assist in preparing and setting up rope access equipment and systems as directed by the Lead RAT Identify potential worksite hazards and promptly report unsafe conditions to the Rope Access Level III/ Supervisor Record results of inspections as directed by the Lead RAT Safely ascend, descend, and maneuver on ropes using standard rope access techniques. Assist in basic rescue operations under the supervision of higher-level rope access technicians Maintain current certifications and training records in compliance with IRATA or SPRAT requirements Assist other technicians as required Other work duties as assigned. Requirements KNOWLEDGE, SKILLS & ABILITIES: Physical capability to perform strenuous work at heights Ability to follow directions and procedures Demonstrates a strong willingness to learn and grow, with a collaborative, team-oriented mindset Physically and mentally fit with a strong mechanical aptitude Strong awareness of safety and quality standards Strong work ethic and dependable Excellent communication and teamwork skills Ability to regularly work overtime Adaptable to changing schedules with willingness to travel regularly, including last minute and overnight travel Must have valid driver's license Must be 18 years of age or older MUST BE ABLE TO PASS HAIR FOLLICLE/ALCOHOL AND BACKGROUND SCREENS. EDUCATION: IRATA/SPRAT Level 1 Certification required including proficiency in theoretical knowledge, equipment and rigging, maneuvers, climbing and rescue/hauling High School Diploma or equivalent Some college preferred Benefits Competitive Salary Medical, dental, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Extreme cold and extreme heat environmental conditions, in and near hazards to include proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places in excess of 100 feet, exposure to high heat, extreme cold, or exposure to chemicals, in conditions that affect the respiratory system or the skin such as fumes, odors, dust, mists, gases, or poor ventilation. Travel may be required. PHYSICAL JOB REQUIREMENTS & DEMANDS: Ability to withstand physically demanding tasks in various environmental conditions including extreme temperatures, heights, and limited visibility for extended periods of time Navigate industrial environments using rope systems and climbing equipment, requiring strong lower body mobility, balance and mental strength for continuous concentration Meet occupational vision and hearing requirements to safely perform essential job functions Maintain physical stamina for prolonged standing, bending, and maneuvering in confined spaces Physical endurance such as climbing, balancing, stooping, bending, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting regularly. Ability to lift and carry up to 30 pounds regularly, 60+ pounds on occasion Frequent mobility is required in close quarters, crawl spaces, shafts, small, enclosed rooms, line pipes, and other areas that could cause claustrophobia Withstand loud noise and able to work long workdays of up to 16 consecutive hours in one day. Physical stamina for extended periods of rope suspension Manual dexterity for technical rope work and tool handling, with regular stress to hand and fingers Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $30k-49k yearly est. Auto-Apply 6d ago
  • Software Developer, Product Security

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Software Developer, Product Security to join our rapidly growing Engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact. This role is available to candidates based out of our Toronto hub, and you will be expected to be in office minimum twice per week on one of our Anchor Days. What your team does: Clio's Security teams are focused on protecting our customers, and building security features to secure the Clio platform. This role is a unique opportunity to straddle both product & security, delivering high impact features that enhance the security for our customers, and harden the Clio platform. We're a collaborative team that works hard to protect some of the most important data in the world. And we're interested in individuals with high agency, a sense of curiosity, and the ability to handle ambiguity. A day in the life might look like: * Work with a team of developers to solve complex problems and provide elegant solutions to Clio customers * Work in an agile environment with our team of full stack developers across a variety of projects * Using a wide variety of technologies, learning new things, and challenging yourself * Participating in diverse projects and collaborating with multiple engineering teams across three countries * Review and provide feedback on a peer's code, both from within your own team or across all of Clio. Thrive as #TeamClio. What you may have: * Experience in software development, specifically with building web applications at scale and Ruby on Rails * The ability to master new technologies quickly and work effectively in a dynamic and ever-evolving environment that includes distributed teams and customers * Demonstrated success in mentorship in software development, particularly using an Agile process and with large scale SaaS products * Database optimization experience * Experience working with large-scale systems * A diverse base of knowledge that allows you to help your team solve complex technical problems * A portfolio of successful projects (as well as a collection of lessons learned from failed projects) * Excellent communication skills and the ability to build trusted relationships with fellow Clions and customers * Demonstrate a keen interest in improving your craft by using AI Don't have all of those? The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes, not just symptoms. Deep curiosity and a desire to learn will help you succeed in this job, combined with a drive to help others by shipping code. We have cross-trained developers coming from Java, Python, C++, and JavaScript backgrounds, and are happy to help you learn Ruby when you get here. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $110,200 to $129,600 to $149,000 CAD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $110.2k-129.6k yearly Auto-Apply 34d ago
  • Prepress Systems - ESKO

    MCC 4.3company rating

    Batavia, OH job

    Build your Career with an Industry Leader Multi-Color Corporation is the world's largest prime label and packaging supplier. Join MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years. As part of the Global Graphics Technology team, you will have the opportunity to work with world-class label printing facilities to streamline artwork processing from design through print production. You will help implement and support industry leading solutions built on graphics technologies from Esko, Adobe and others. This role provides significant learning and growth opportunity. Responsibilities: Delivery: Develop and implement automated stepping and imposition solutions to minimize operator input, reduce errors and improve throughput in processing artwork for print. Support related servers and system configurations with installation, patches, upgrades, and new release management. Support: Helpdesk support to ensure graphics systems uptime at user and system level. Travel: Travel onsite as needed to complete assigned projects. Travel expectations include roughly two weeks per year as approved by direct supervisor, and as required. Compliance: Maintain and support IT documentation, policies, and procedures. Values: Model the Corporate Values and Principles. Qualifications: Experience: Three years experience building and supporting Esko stepping and imposition solutions in print or graphics manufacturing environment. This includes workflow automation in Automation Engine and mark-set creation using Artpro+. Phoenix experience also desirable. Computer Skills: Literate in Microsoft office or the equivalent. Familiarity with graphics technology products (Esko Automation Engine, Hybrid Cloudflow, Adobe Illustrator, etc). Familiarity with scripting languages (Javascript, SQL, etc). Language: Fluent in spoken and written English. Other: Enjoys learning and working with technology. #LI-SD1 #appcast
    $33k-42k yearly est. 7d ago
  • Entry Level NDT Assistant

    Rockwood 4.3company rating

    Lima, OH job

    Acuren is currently seeking Entry Level NDT Assistants for a NESTED role in Lima, OH area. This is a fulltime embedded role with guaranteed 40 hours/week (M-F 7 AM TO 3:30 PM) NDT Assistants will assist in performing calibrations, Nondestructive Tests, and evaluations for acceptance or rejection determinations according to written instructions and record results. Responsibilities Set up and utilize Nondestructive Test equipment Assist Radiographers in the calibration of NDT equipment Assist Radiographers to conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Record results of inspections Assist performing NDT procedures, carrying equipment and other operations Perform other job related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Technical background desired Must be able to have experience, credentials and history to be certified as Trustworthy & Reliable to comply with federal and state regulations, as determined by a thorough background check Motor Vehicle Driving record must meet company standards to drive company vehicles MUST BE ABLE TO PASS HAIR FOLLICLE/ALCOHOL AND BACKGROUND SCREENS PER CLIENT REQUIREMENTS. Benefits Competitive Salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $25k-33k yearly est. Auto-Apply 5d ago
  • PAUT Technician

    Rockwood 4.3company rating

    Akron, OH job

    Acuren is currently seeking PAUT TECHNICIANS for operations in Akron, OH and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 90% throughout Akron, OH and surrounding areas. (Environments will be Pipeline) Responsibilities Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods (METHOD/S) of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Identify, track, manage and mitigate risk on specific client engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline. Review asset documentation and operational data; including inspection data, monitoring, and auditing associated NDE activities. Complete integrity assessments including physical site walkdowns when required. Prepare project reports including description of work done, conclusion and recommendations. Perform specialized inspections Must have experience developing techniques for approval by customer certifying agents. May instruct and supervise others. Other work duties as assigned. Extensive knowledge of ASME and API requirements and procedures pertaining to the evaluation of applicable equipment for continued serviceability. Knowledge of industry health and safety policies and procedures. Capable of interfacing with customers regarding schedules and problem solving. Ability to use applicable software and computer related equipment. Requirements High School Diploma or equivalent Some college preferred Technical background in NDT (METHOD/S; UT, UTPA, PAUT, CR, DR, etc.) and procedures with five years experience. Current NDT certifications in (METHOD/S; UT, UTPA, PAUT, CR, DR, etc.) required. Supervisory experience is a plus. Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions Outside environment with continuous physical effort, exposure to 5-7 elements/conditions, moderate mental effort, and occasional requests for assistance. Travel may be required. Physical Job Requirements & Demands: Lifting/carrying by weight (50 pounds) frequently may be equired. Mobility such as reaching, kneeling/crawling, bending/crouching, and frequency/duration in which action is required. Endurance such as sitting, standing, walking, climbing, or driving, and frequency/duration in which action is required. Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $28k-39k yearly est. Auto-Apply 29d ago
  • Sales Development Representative

    Clio 3.9company rating

    Dublin, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Sales Development Representative to join our Sales Team in Dublin. This role can be performed from our Dublin office, or a combination of both office and remote. As the first point of contact for new leads, you will provide a flow of qualified inbound leads to the Account Executives (AE), and launch outbound campaigns to generate leads. In addition, you will help to close business by educating prospects and their firms on the value of managing their practices with Clio. Our SDR team feeds our own funnel of future sales talent. This role, if successful, will lead to potential promotions in a high growth SaaS company. What you'll work on: * Qualify new leads to opportunities for Account Executives (AE's) to convert to new business revenue; * Use Salesforce to prioritise and organise leads through Views, Tasks and Calendar; * Track key metrics including dials, emails, touch-points, number of Leads to Opportunities and Conversions at all stages in the sales funnel; * Collaborate with your marketing team on refining messaging for lead quality and conversions * Structure daily routine according to the highest level of productivity and efficiency; * Coordinate and systematically plan with AEs and your Sales Manager on the best approach to target your territory's demographics; * Participate in weekly team meetings to discuss strategies, progress and concerns; * Participate in approximately 10 live/virtual events and other engagements per the calendar year; * Understand, promote, and continually educate self about company products, services, and feature releases. What you may have: * 1-2 years of Sales experience, including cold-calling, preferably in a technology or Saas business; * Knowledge and passion for technology and cloud-based products; * A competitive mindset; * A continuous improvement mindset; * Meticulous organisational skills and be self-motivated; * Excellent written and verbal communicator; * Ability to build rapport and engage with prospects; * Flexibility and ability to multitask; * Fluency in English Serious bonus points if you have: * Experience with full sales cycle, or from a professional sales environment; * Experience with transactional sales and how to pitch value; * Experience running demos; * Strong technical skills with Salesforce, Why Clio * Generous compensation plans including commission and a bi-annual salary review process * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. * Pension Matching program * Health Insurance and Dental cover including paid cover for dependants * Clio's Flex Paid Time Off Policy means there is no pre-set limit to the amount of time you are able to take during any calendar year! * Paid Parental Leave for mothers and fathers * Educational and learning stipend; * Employee Assistance Programme * We provide Macbooks as standard and any other tools you require to do your best work along with a generous allowance to create your perfect home office environment * The chance to do work that matters on a product that truly changes lives. This is the place for driven people who want to make their mark; * The freedom to choose your own path (and change it) to build a meaningful career that works for you, with the support of your leaders; What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits and dental coverage. * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. * Flexible time off policy * Pension contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is €38,500 to €45,400 to €52,300 EUR There are a separate set of salary bands for other regions based on local currency. The expected new hire commission range for this role is €16,600 to €19,400 to €22,200 EUR.The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $39k-53k yearly est. Auto-Apply 11d ago
  • RT Level II Technician

    Rockwood 4.3company rating

    Akron, OH job

    Acuren is seeking RT Level II Technicians to support our operations in Akron, OH and surrounding areas. THIS IS A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 90% throughout Akron, OH and surrounding areas. (Environments will be Pipeline & Fab Shop.) Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred NDT Level II Certification in RT Preference will be given to candidates with CR/DR experience/certification Industrial Radiography Radiation Safety Personnel (IRRSP) or applicable agreement state card Additional NDT certifications would be considered an asset Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $66k-109k yearly est. Auto-Apply 5d ago
  • Licensed Physical Therapist Assistant (Pediatrics-Full and/or Part Time)

    PT Services Rehabilitation 4.6company rating

    PT Services Rehabilitation job in Celina, OH

    P.T. Services is seeking a Licensed Physical Therapist Assistant (PTA) to join our pediatric team in Celina, OH. The PTA will work under the supervision of a licensed Physical Therapist to provide therapeutic interventions that help children improve mobility, strength, coordination, and overall physical function. This role is ideal for someone passionate about working with children and families to achieve developmental milestones and enhance quality of life. This position is can be either a full or part time position. Come join our 100% employee-owned team!! Full Time Benefits Include (but are not limited to): Full-time benefits include, but not limited to: *PTO/Extended Illness Days *401(k) and Employee Stock Ownership *Medical, Dental, Vision Insurance *Contributory Short-Term Disability *Life Insurance *Company Sponsored CEU courses and more!! P.T. Services Rehabilitation, Inc has been in business for over 50 years. We are an Employee-Owned Company and our people are our strength. P.T. Service Rehabilitation, Inc. proudly provides therapy (Physical, Speech, Occupational, and Athletic Training services) to patients from birth to adult within outpatient, inpatient and school settings in Ohio.
    $32k-40k yearly est. 40d ago
  • Process Engineer - Printing Industry

    MCC 4.3company rating

    Batavia, OH job

    We are seeking a skilled Process Engineer who will lead process-engineering initiatives across multiple manufacturing sites. This role goes beyond the traditional Process Technician scope, focusing on standardization, optimization, and continuous improvement of processes across plants. The successful candidate will design and improve production workflows to maintain efficiency, reduce cost, improve sustainability, and maximize profitability-while ensuring consistency in equipment utilization and secondary processes across all locations. Relocation support is available for the ideal individual ready to make an impact! Responsibilities Multi-Site Leadership Drive process standardization and commonization across multiple plants to ensure alignment and operational excellence. Leverage learnings from other facilities to reduce redundancy and accelerate implementation. Engineering Expertise Understand equipment and secondary processes to engineer scalable solutions across locations. Recommend equipment improvements and new technologies to enhance manufacturing processes. Cross-Functional Collaboration Work with Technical Development, Engineering, Quality, Production, Graphic Engineering, Reliability Engineering, Procurement, Sales, and Vendors to onboard new and existing products with a focus on safety, quality, performance, delivery, and inventory. Represent Operations on New Product Development teams, ensuring new products are manufacturable to accepted specifications. Process Development & Optimization Develop, configure, and optimize print and convert processes from ideation through post-delivery application by Customers. Continuously evaluate and improve manufacturing methods, product design, material use and yield, tooling and equipment capabilities, and quality control standards. Use fact-based analysis to identify gaps and develop corrective and preventative actions; ensure timely implementation of countermeasures. Optimize utilization of workforce, workspace, and equipment across sites. Identify and implement improvement projects using Lean methodologies and tools. Innovation & Training Coordinate investigations into new processes, materials, and technologies; provide training for operations as required. Develop and implement process control methodologies; establish robust, repeatable, and reproducible process parameters. Document best practices through single-point lessons, videos, and other training materials. Maintain process documentation and interface with production personnel during process implementation. Operational Support Provide technical assistance to resolve production problems, implement corrective actions, and train operators as needed. Actively participate in Gemba walks, War Room, and other site meetings as required. Qualifications Bachelor's degree in engineering (preferred) or equivalent experience. 5+ years of technical printing experience as a process or manufacturing engineer in a printing, manufacturing, or packaging environment. Strong background in printing technologies (flexographic, offset, rotogravure, lithographic, and digital) with a focus on continuous improvement in a fast-paced Lean environment. Experience with validation, installation, troubleshooting, and setup processes, layouts, and equipment. Working knowledge of process engineering software packages. Ability to lead technical resources and maintain production line equipment for high productivity. Strong analytical skills to identify trends, perform DOE, and validate process changes. Excellent written and verbal communication skills; ability to manage multiple priorities simultaneously. Proficiency in Microsoft Office Suite for reporting, documentation, and analysis. Self-motivated, results-oriented, and capable of making independent decisions. Willingness to travel to multiple sites.
    $60k-78k yearly est. 7d ago
  • RT Level II Technician (CR and/or DR a plus)

    Rockwood 4.3company rating

    Marietta, OH job

    Acuren is seeking RT Level II Technicians for operations in Marietta, OH and surrounding areas. THIS WILL BE A CALLOUT POSITION. SIGN-ON BONUS AND RELOCATION ASSISTANCE FOR QUALIFIED APPLICANTS. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Certified Level II RT (CR and/or DR a plus) Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Experience in report writing Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1
    $30k-43k yearly est. Auto-Apply 34d ago
  • 3rd shift Skid Coordinator

    MCC 4.3company rating

    Mason, OH job

    Job Title: 3rd shift, Skid Coordinator Pulls finished product from production, sorts onto pallets per customer specifications, ensuring they are packaged and labeled correctly for shipping, which ensuring all paperwork is complete and accurate. Role and Responsibilities: Pulls finished goods from production for shipment Verifies pallet size meets customer specifications in job instructions (partners with turret operator for info) Inputs pallet size data into proprietary system to prepare & print pallet number Scans individual box barcodes into proprietary system, then places box on designated pallet Re-print pallet number to cross-reference the box bar codes vs. the sheet to verify all items are there; signs off on sheet after verification Prints shipping label for shipping/receiving to prepare for shipment Attention to detail is CRITICAL Maintains housekeeping and cleanliness of work area Duties may be changed, or additional duties assigned. The requirements list above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education Requirements: High School Diploma or GED and/or equivalent knowledge and experience. Preferred Skills: Attention to detail is CRITICAL Strong written/verbal interpersonal and communication skills. Must be able to read, write, and comprehend instructions. MUST have some basic computer skills; will train on site-specific software Strong initiative, problem-solving, and resourcefulness Physical Demands: Works in a manufacturing environment and will be required to wear hearing, foot, and/or other personal protective equipment while performing duties in a manufacturing setting. May, on a continuous basis, stand for a long period of time and stoop, bend, and kneel frequently. May handle, feel and reach for items in and around work area and continuously grasp product from a conveyor for up to 8 hours. Moderate to frequent walking and lifting and/or moving up to 40 lbs. repetitively is required. Specific vision abilities required by this job include close & distance vision, ability to adjust focus, and ability to distinguish color variations, peripheral, and depth perception. The noise level in the work environment is usually medium to loud. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
    $32k-39k yearly est. 1d ago
  • Enterprise Revenue Enablement Manager

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: About the Team Our Revenue Enablement department is the strategic engine that supports the entire Revenue organization. We provide the tools, technology, content, training, process, and support necessary for our teams to do their jobs effectively and meet their revenue goals. Our core services include Onboarding and Continuing Education, Communications, and Content Management and Creation. About the Role As the Manager, Enterprise Revenue Enablement, you are the strategic architect of our Enterprise sales excellence. You don't just deliver training; you design the learning systems and performance frameworks that transform Enterprise sellers into high-performing strategic partners for our largest clients. Reporting to the Director of Revenue Enablement, you will act as a consultant to our senior Enterprise leadership, identifying high-leverage performance gaps and building world-class programming that drives sophisticated deal cycles and long-term revenue growth. You will balance the art of Enterprise sales strategy with the science of Adult Learning & Instructional Design. What you'll work on: 1. Strategic Partnership & Needs Analysis * Interfacing with Leadership: Serving as the primary enablement business partner with Enterprise Sales leadership to align enablement roadmaps with global revenue goals. * Performance Consulting: Conducting rigorous needs analysis to identify "the gap" between current performance and desired outcomes in the Enterprise segment (e.g., executive presence, multi-stakeholder navigation, business value selling). * Cross-Functional Synergy: Collaborating with Product Marketing (PMM) and RevOps to translate complex product roadmaps and operational processes into actionable, field-ready sales plays. 2. Curriculum Architecture & Program Ownership * Enterprise Onboarding Strategy: Owning and evolving the end-to-end onboarding journey for Enterprise new hires across North America, EMEA, and APAC, ensuring a reduced "time-to-first-deal." * Advanced Learning Design: Applying Instructional Design methodologies (e.g., ADDIE, SAM) and Adult Learning Principles to create sticky, high-impact learning journeys that go beyond simple slide decks * Tenured Rep Programming: Developing and delivering mastery programs for veteran reps, focusing on advanced negotiation, account planning, and competitive intelligence. 3. Execution, Measurement, and Events * High-Stakes Facilitation: Leading high-impact workshops and training sessions for senior audiences with a confident, expert presence. * Partnership with Instructional Designer: Working closely with an instructional designer to plan and deliver on-demand eLearning. * Data-Driven Impact: Partnering with Analytics teams to define KPIs and report on the efficacy of enablement programs-moving beyond "satisfaction scores" to measuring win rates and quota attainment. * Global Strategic Events: Playing a lead role in the strategy, content design, and execution of annual Sales Kickoff (SKO) and mid-year revenue summits. What you bring: * 6+ years of experience in an Enterprise closing role. * 3+ years of Sales Enablement specifically supporting an Enterprise/B2B SaaS sales motion. * Sales Metrics: Experienced with sales metrics and SFDC reporting. * Enterprise Sales Acumen: Mastery of complex, multi-stakeholder sales cycles and value-based selling frameworks (e.g., MEDDPICC, Corporate Visions, Challenger, or Force Management). * Experience with Adult Learning: Understanding of how adults learn, retain information, and change behavior, with a portfolio of curricula you have implemented. * Project Leadership: Demonstrated ability to manage high-visibility projects from ideation to global rollout, managing up to senior stakeholders along the way. * Facilitation Mastery: The ability to command a room (virtual or physical) and facilitate complex discussions with seasoned Enterprise professionals. Serious bonus points if you have: * Previous experience in the Legal Tech or Legal sector. * Experience managing or mentoring other enablement professionals. * Proficiency with the Enablement Tech Stack (e.g., Gong, Highspot, Seismic, and Learning Management System platforms). * A blend of "carrying a bag" (SaaS sales experience) and "designing the bag" (L&D/Enablement experience). * Specialized certifications in adult learning or facilitation from professional organizations such as the Association of Talent Development or Promote International This is a new role. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $121,600 to $152,000 to $182,400 CAD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $121.6k-152k yearly Auto-Apply 9d ago
  • Senior Solutions Engineer

    Clio 3.9company rating

    Toronto, OH job

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We're looking for a Senior Solutions Engineer to join our rapidly growing Sales team in Calgary, Vancouver, or Toronto. This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion. As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business. You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams. What your team does Our Solution Engineering team is the swiss army knife of our entire sales organization. With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer. What you'll work on * Lead the technical response to government RFPs, RFIs, and tenders using RFP automation software, ensuring strict adherence to procurement requirements and deadlines. * Provide business and technical sales support for assigned public sector opportunities. * Serve as the senior technical lead and owner of technical deal strategy. * Collaborate closely with Sales to clearly communicate product capabilities, industry best practices, and government compliance standards. * Work with Sales to identify and uncover customer business goals, needs, and pains-and how Clio will accommodate them. * Perform the technical "sell" of the solution, provide proof points of the technology and connect this back to value and the business benefits. * Prove the technical feasibility of Clio's solutions to highly technical and developer audiences. * Own responsibilities for designing, building and maintaining Clio demo systems, strategies, and resources. * Enable Sales to deliver targeted, persona-based, business-value driven presentations. * Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise. * Partner closely with our customer success and implementation teams to ensure continuity of an amazing customer experience-for life. * Provide Proof-of-Concept (POC) environments and advise on workflow and implementation approaches to assess the feasibility of solutions. What you may have * 4+ years experience working as a Solutions Engineer (SE) for a SaaS provider * Creative problem solver with a proven track record of success * Ambitious, curious mindset to always work to find creative solutions to difficult problems * Understanding of public sector procurement processes, compliance requirements (e.g., data residency, security certifications), and budget cycles. * Strong verbal and written communication skills, with the ability to craft clear, compliant, and persuasive technical responses for complex government RFPs and tenders * Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets * Comfortable delivering technical sales presentations, product positioning, and objection handling * Ability to build strong relationships with both internal and external stakeholders * Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure Serious bonus points if you: * Have worked in partnership with Government organizations in previous roles * Have a baseline understanding of legal domain knowledge or government court systems. * Possess understanding of government security standards (e.g., FedRAMP, SOC2, PBMM). * Demonstrate a keen interest in improving your craft by using AI This is a new role. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $108,800 to $127,900 to $147,000 CAD. The expected new hire commission range for this role is $35,900 to $42,200 to $48,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $108.8k-127.9k yearly Auto-Apply 40d ago

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