Public Consulting Group jobs in Baton Rouge, LA

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery Services **Duties and Responsibilities** + Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions. + Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction. + Conducts quantitative and qualitative analysis. + Assists in drafting written communications for internal or client use. + Prepares a wide range of materials required for client presentations and meeting. + Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services. **Required Skills** + Creative problem-solving ability and results-orientation. + Commitment to exceptional client service and ability to lead confidently. + Dedication to accomplishing goals and challenges presented by clients and management. + Ability to interact with various levels of management and clients. + Flexible, self-starter possessing intellectual curiosity. + Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level. + Strong analytical and financial data analysis skills. + Attention to detail and ability to work with large data sets while ensuring accurate results. + Able to follow, critically evaluate, and improve upon current processes. + Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement. + Excellent oral presentation and written communication skills. + Solid organizational and time management skills. + Demonstrated expertise in all MS Office products **Qualifications** + Bachelor's degree preferred or 4+ relevant years' experience required **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,300-$90,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . **Duties and Responsibilities** + Supports Actuarial Analysis and Financial Modeling + Develops OPEB Reports + Evaluate actuarial programs and makes recommendations for improvements. + Analyzes and interprets federal and state law and regulation. + Assesses best practices and provide technical assistance to clients. + Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations. + Facilitates client discussions. + Manages daily project functions and client interaction. + Support proposal writing teams for responses related to actuarial services + Prepares other written reports and materials for clients. **Required Skills** + Strong quantitative skills and able to analyze and interpret financial data. + Ability to research, analyze and interpret policy, legal briefs and regulations. + Able to work independently and consistently achieve excellent results. + Able to work effectively with all members of project teams. + Outstanding oral and written presentation skills + Demonstrated initiative and the ability to successfully identify new business opportunities and up-sell to existing customers. **Qualifications** + Bachelor degree or ten years experience required, graduate degree preferred + ASA or FSA credentials with OPEB and retiree experience + Minimum 5 years' relevant work experience. **Working Conditions** + Remote + Some travel required **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-LR1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $78,300-$121,800. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . We are seeking a dedicated and experienced attorney to join our legal team. The ideal candidate will provide legal support across various areas within the PCG family of companies, promoting compliance and mitigating risks while contributing to our business objectives. **Contracts, Intellectual Property, Acquisitions, and Corporate Governance** The ideal candidate for this position will have strong experience in contracts, intellectual property (trademark and copyright), acquisitions, and corporate governance. Job Requirements: + Provide legal guidance and support to management and project teams in the core areas identified above, as well as in areas such as privacy, compliance, litigation, and government procurements. + File and maintain trademark registrations. + Review and draft contracts with clients, teaming partners, subcontractors, vendors, and others. + Review RFPs and other solicitations for risks and mitigation strategies. + Review and draft contracts and other documents for acquisitions and other business transactions. + Draft corporate governance documents. + Advise on company policies and compliance matters. + Manage outside counsel in administrative matters and in litigation, and for specialized research projects. + Perform other duties and functions as assigned Job Qualifications: + Specialized knowledge and experience reflect the diverse responsibilities of the position. + Excellent legal and legal writing skills. + Excellent communication, multitasking, and interpersonal skills. + Law degree and bar membership. + Minimum 10 years of relevant experience as an attorney. + Hybrid position requires weekly attendance in the Boston office. + Some travel may occasionally be required for hearings and other proceedings. + In-house experience preferred. \#LI **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $150,000-$200,000. In addition, PCG provides a range of benefits for this role. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG is seeking Experienced Professionals to work as part of a team alongside a Registered Professional Nurse (RN) or Licensed Practical Nurse (LPN) to conduct on-site investigations in Adult Care Facilities across the State of New York. The Designated Complaint Investigator will: **Duties and Responsibilities:** + Conduct on-site and offsite complaint, incident, death, and questionable operations investigations at facilities as assigned + Follow all NYSDOH-established protocols pertaining to the assigned investigation, including but not limited to: + Interviewing residents, staff, and witnesses + Conducting records reviews + Site inspection + Investigation closure process + Document all investigation activities in the appropriate data system(s) following all documentation timeline criteria + Participate in closures and emergency events as assigned + Attend and complete all training, both in person and remotely, as required + Obtain Surveyor Minimum Qualifications Test Certification within one year of employment + Professionally represent PCG and the NYSDOH **Required Skills** + Ability to work both independently and as a part of a team + Ability to think critically, incorporating multiple factors into larger concepts. + Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures + Ability to effectively use active listening and interviewing skills + Superior organizational and interpersonal skills + Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully. + The ability to function as a part of a diverse work team + Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration + Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures + Strong verbal and written communication skills + Compassionate and people-oriented + Proficient with MS Office: Word, Excel, Outlook, PowerPoint + Must have a reliable internet connection + Must have a valid driver's license and reliable transportation to travel to on-site facility and regional office locations **Qualifications** + Social Worker with a master's degree in social work or master's degree in a related field with one (1) year social work experience or a Bachelor's Degree in social work plus thirty (30) graduate credits; or a Bachelor's degree in a field related to social work with two (2) years of survey or investigation experience or; + Pharmacist, currently licensed and registered in New York State to practice pharmacy, with one year (1) survey or investigation experience or; + Dietitian-Nutritionist currently registered in New York State with one (1) year survey or investigation experience or; + An individual with a bachelor's degree in dietetics with satisfactory completion of the requisite dietetic internship having taken place in a healthcare facility or; + New York State licensed private investigator, currently licensed and registered or; + New York State police officer with two (2) years of investigation experience or; + Surveyor Minimum Qualifications Test Certification, preferred **Working Conditions** + Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. **Work Statement:** Travel for this position will primarily be regional within New York State, though occasional statewide travel may be required to conduct facility investigations. Additionally, travel to the regional office or other locations within the state may be required for training, team meetings, or client engagements. We are accepting applications on an ongoing basis until filled. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. \#LI-MB1 **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $61,655-$87,100. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs. The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services. The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting. In Summary, this position requires the following key competencies: **- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s. **- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives. **- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area. **- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities. **- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress. **Qualifications:** - Must be based in the Southeast region of the US with a preference of NC or SC - At least 10 years of experience in management consulting, focused on technology. - 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility. - 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration. - Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M. - Proven ability to hire, develop, and manage a team of people. - Strong leadership interpersonal skills. - Exceptional communication skills. - Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence. - Bachelor's Degree from an accredited University. Preferred: - PMP certification This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: + be available during your set working hours + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave As required by applicable law, PCG provides the following reasonable range of compensation for this role: $135,000-$165,000 We are accepting applications on an ongoing basis until filled. \#LI-AH1 \#LI-remote PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Education practice area Managers focus on developing relationships, solutions, and teams that positively impact education. As a member of the Education Practice senior leadership group, the Manager will develop and execute the vision and growth strategy for the assigned region, under the direction of the Education Practice Area Director and in collaboration with other members of the senior leadership team. The Manager partners with strategic clients and internal teams to understand complex issues that inhibit the success of state and local education agencies, delivers effective solutions to those problems, and grows the business. PCG offerings and solutions include a mix of consulting, technology, and operational supports. This Manager will primarily work across a territory that includes the Pacific Northwest/Western states. The candidate's background, experience, and network will help inform their specific geographic focus. We need additional management team capacity within the Pacific Northwest/Western region of the firm within the Education practice to help capitalize on emerging opportunities, help grow and cultivate staff, and grow the business. **Core duties, responsibilities and expectations of the Manager include, but are not limited to:** + Defining the regional/service line strategy and goals related to operational excellence, growth, and profitability, in collaboration with other senior leaders in the firm + Building and maintaining strong relationships across state and local education agencies, representing PCG and practice area as a comprehensive partner in education + Cultivating talent from within the organization and developing key strategic external partnerships with clients, relevant professional associations, complimentary business partners, potential acquisitions, and other stakeholders who can inform PCG's strategy and deliver positive results for clients and the firm + Integrating their capabilities in client orientation; entrepreneurial orientation; project management; and sales acumen to establish new projects and build new markets that create significant financial value for the firm. + Delivering compound annual top-line revenue growth rates of 15% or better over three-year periods within their portfolio while ensuring healthy, sustainable profit margins and business operations + Applying a consultative approach to understand and solve problems, while building that capability within others as a supervisor and mentor + Effectively integrating their capabilities in quality management, project management, and client satisfaction. + Working collaboratively and effectively with other senior managers on a variety of cross-functional projects. **Required Skills** + Proven Business development expertise in education. + Proven staff management and mentorship. + Demonstrated technical expertise and related content knowledge. + Strong Microsoft Office applications skills. + Commitment to exceptional client service. + Proven creative problem-solving ability and a consultative mindset. + Proven ability to take initiative and seek solutions. + Follow, critically evaluate, and improve upon current processes. + Excellent business writing skills and ability to make presentations to various audiences + Use sound judgment in completing tasks and to seek guidance from Leadership when needed. + Recognize issues and identify solutions. **Qualifications** + Bachelor's degree required and master's degree (MPA or government focused MBA) preferred + 15+ years of relevant work experience **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: Annual Base Salary of $200,000 with company discretionary bonus potential of $50,000 to ~$250,000 based upon revenue growth, company performance, and portfolio profitability. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG is seeking a highly experienced former state or large district education leader to join their Education practice as Director, MTSS Services. This role is central to expanding PCG's MTSS consulting and technology solutions. PCG is seeking a highly experienced former state or large district education leader to join their Education practice as Director, MTSS Services. This role is central to expanding PCG's MTSS consulting and technology solutions. The Director, MTSS Services will build and sustain strategic partnerships with senior decision makers across education agencies and will position PCG as the trusted partner for transformative MTSS solutions that drive school improvement. They will leverage their leadership experience to help shape and grow services that make a meaningful difference for students and the agencies that serve them. This position will play a vital role in driving solutions for PCG clients that support improved outcomes for all students, and supports the team with experience in grant and/or proposal writing in terms of visioning solutions and responding to client requests, either through requirements gathering conversations or request for proposals. The ideal candidate currently is, or has been, a senior leader in a state department of education, large school district, an MTSS consulting or technology firm, or federal/regional technical assistance center with deep expertise in MTSS. They bring a strong track record of leading large initiatives, navigating interagency collaboration, and driving systemic improvements in education. Known for their strategic mindset, political savvy, and collaborative approach, they are trusted across the field as a credible, mission-driven advisor. This candidate has a strong professional network, and the ability to translate policy into actionable solutions that support inclusive, student-centered outcomes. **Key Responsibilities:** · Guide client organizations with forward-thinking practices that promote inclusion, equity, and measurable outcomes. · Support internal talent development by mentoring PCG staff on MTSS practices, solution sets, funding streams, and cross-agency collaboration. · Serve as an MTSS subject matter expert to support PCG's ability to help our clients positively impact student achievement as well as the intensiveness of resources to support that achievement. · Cultivate and maintain strong relationships with senior education leaders, policymakers, and stakeholders to deeply understand their challenges and priorities. · Forge key external partnerships with professional associations, partners, potential acquisitions, and other relevant stakeholders to inform PCG's strategy and maximize client value. · Work closely with PCG's project teams to ensure alignment between service offerings and client needs for successful project delivery. · Support business development activities, in close partnership with a focused business development team, through participation in proposals, demonstrations, strategic client conversations · Participate in the development and dissemination of MTSS related white papers, reports, guidance documents, procedure manuals, training materials, and other written materials for clients and the firm · Represent PCG at national and regional conferences, stakeholder forums, and industry events to enhance brand visibility and credibility in the MTSS sector. · Provide thought leadership grounded in MTSS leadership experience to guide PCG's service development and client engagement. · Monitor legislative trends, funding changes, and market opportunities related to MTSS to identify new business avenues. · Collaborate effectively with senior managers on cross-functional initiatives to advance PCG's broader education practice goals. **Skills, Competencies, & Qualifications:** · Experience as a senior leader in state or large district MTSS leadership, federal/regional technical assistance center or a MTSS consulting or technology firm. · Deep knowledge of MTSS policy, funding, and program implementation. · Understanding of federal and state funding streams and how to maximize financial resources. · Demonstrated success in building and sustaining relationships with large districts and other education sector leaders. · Strong skills in communication, presentation, negotiation, and translating complex challenges into actionable consulting and technology solutions. · Strategic, innovative thinker with a passion for advancing student achievement through consulting and technology. · Bachelor's degree required; advanced degree in education, business/public administration, or related field strongly preferred. · Willingness and ability to travel across the U.S. to engage with clients and represent PCG at key events. Preferred Experience · Experience in consulting, business development, or client relationship management highly preferred. **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $96,600-$110,000. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance + Performs security assessments of information technology (IT) systems to verify they comply with applicable security standards. + Performs reviews and assessments of organizational security controls (policies, processes, configurations) to verify they comply with applicable security standards. + Coordinates and/or conducts penetration testing or simulates attacks to look for vulnerabilities in systems before they can be exploited. + Coordinates with client organizations (state departments and federal agencies) to perform security audit activities. + Writes and Prepares reports that document findings from security assessments and testing. + Advises project managers of security and privacy requirements required by state and federal agencies. + Assists with development and implementation of security standards and best practices. + Interfaces with various architects, technicians, and business leaders to understand organizational needs, capabilities, and constraints related to IT security. + Researches the latest IT security trends. + Learns and adapts to new technologies in the ever-changing world of Information Security. + Creates and documents security and privacy policies, procedures, or contractual language, as required. + Establishes standard documentation and reporting templates for use in assessments. + Recommends security enhancements. + Participates in proposal teams, including writing proposal responses and advising of strategic approaches **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Qualifications** + Experience with writing and/or developing system security plans - NIST 800-53 + Experience with databases and SQLExperience with penetration testing + Experience with cloud architecture and federal standards + Experience in working state and federal government agencies + Excellent interpersonal, verbal and written communication, including good presentation skills + Can multi-task, communicate clearly, learn new technologies and processes, and provide support to process/solution owners + Strong analytical and conceptual skills + Ability to thrive in various hierarchical situations + Ability to work within high-performing virtual teams and highly collaborative + Builds excellent relationships with key internal resources based on trust and confidence + Interested in both short-term results and long-term goals + Ability to work with resources in multiple locations and business units + Ability to get results while maintaining a service orientation + DevOps experience and automated deployment of applications + Experience in working with and communicating with technical staff and subject matter expert **Education:** + B.S. or B.A. degree is a plus, with related business discipline experience. **Experience:** + 3+ years of experience in information security or information risk management. + General operating knowledge of security for application and infrastructure, security threat/risk/data classification. + Knowledge of industry standards NIST-800, HIPAA, HITECH, FERPA and various security protocols, such as PKI, SSL, Encryption, Data Redacting, DLP. + Familiarity with FireEye, Qualys, Email Security Systems, DLP, Data Encryption Antivirus, SIEM (Log Analysis), IRS Publication 1075, and Minimum Acceptable Risk Standards for Exchanges (MARS-E) a big plus. + 3+ years managing or developing IT systems/solutions + Understanding of various systems, like MS Active Directory, MS Windows, MS Exchange, Unix/Linux OS. **Certification** + Information security professional certifications such as CEH, CISSP, SANS, CISA, GIAC or similar are highly desired Remote: This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: + be available during your set working hours + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave We are accepting applications on an ongoing basis until filled. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $75,000-$120,000 \#LI-AH1 \#D-PCG \#LI-remote PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: + Program Consulting + Finance Consulting and Billing Services + Applied Technology + Outsourcing and Operations + Strategy + Project and Grants Management + Assessments and Feasibility Studies High Fidelity Wraparound Local Trainer and Coach High-Fidelity Wraparound (HFW) is a highly structured, team-based collaborative model with a single accountable care coordinator that adheres to the fidelity of the model, convenes families, providers, family and youth partners, and key members of the family's social support network to build an individualized plan of care that incorporates formal and informal services and supports to meet the unique needs of the Youth and their family. The goal of the Maine Center of Excellence (COE) for Innovative Systems and Practice in Behavioral Health is to increase the capacity and quality of HFW provided throughout the State of Maine. As part of this effort, the COE is developing the expertise and capacity to support Care Coordinators and local provider organizations in providing wraparound to local youth and families. Public Consulting Group serves as the Provider for the COE and is seeking to fill the position of High-Fidelity Wraparound Trainer and Coach. As a High-Fidelity Wraparound Trainer and Coach, you will be responsible for training, technical assistance and coaching to assist in the implementation of High-Fidelity Wraparound in Maine. Your expertise will contribute to the professional development of care coordinators, supervisors, and others in organizational leadership positions, enhancing skills and knowledge in delivering quality Wraparound. As a Wraparound Trainer and Coach, you will play a vital role in improving the overall quality of care and outcomes for families with children with intensive behavioral health needs. **Duties and Responsibilities** + Participate in all training and coaching provided by the National Wraparound Implementation Center (NWIC), and any other required training as identified by the State of Maine, and/or PCG. + Complete NWIC certification a maintain certification and attend ongoing training within the required timeframes. + Support the installation of Wraparound through coaching and training for implementing workforce. + Understand the roles in the Wraparound workforce, System of Care (SOC) agencies and community resources in meeting the needs of children, youth and families. + Communicate regularly, in person or virtually, with implementing organizations and the implementation team. + Provide coaching in the field and accompany Care Coordinators while they are working with youth and families. + Utilize data to inform decision making in types of technical assistance deemed most helpful. + Employ a variety of adult learning concepts to appeal to a range of learning preferences resulting in effective engagement of participants of varying learning needs. + Gather information from multiple sources to expand understanding of the needs and strengths of the current workforce and make recommendations to the COE staff on the COE and how the system can better support the workforce. + Network and build relationships with state and organizational leadership to build interest in partnering around successful implementation efforts. + Monitor and evaluate the effectiveness of training through established evaluation measures. Uses evaluation data to grow skill. + Utilize NWIC tools to provide coaching support to the care coordinators. + Monitor quality of practice and utilize coaching feedback to inform needed actions to support implementation integrity. + Perform other related duties as assigned. **Required Skills** + Capacity to exercise initiative, resourcefulness, and sound judgment with an ability to solve problems and make informed and timely decisions. + Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Writes and presents information concisely. Interprets and understands written information and can listen attentively to verbal and non-verbal cues that lead to a deeper understanding. + Possess excellent training and group facilitation skills. + Possess excellent conflict resolution and crisis management skills through effective communication, active listening, practicing empathy, problem solving, and maintaining a positive attitude. + Ability to work cooperatively with others and demonstrate professional, ethical, respectful, and courteous behavior when interacting with others. Interacts pleasantly and positively across a diverse customer audience to meet a range of customer expectations including individualized follow up. + Strong critical thinking skills aid in assessing the strengths and weaknesses of approaches to problems and the viability of various solutions, and in helping trainees develop these skills themselves to get the most out of their experience. + Skill in analyzing complex topics, policies, and procedures to prepare detailed summaries. + Proficient in Microsoft Office Suites and related software applications, such as Adobe, Teams, and Zoom **Qualifications** _Education_ + Required: Bachelor's degree in social work, Psychology, Human Development, Education, Public/Business Administration, Communications, or discipline appropriate to training being conducted. + Preferred: Master's degree in social work, Psychology, Human Development, Education, Public/Business Administration, Communications, or discipline appropriate to training being conducted. _Experience_ + Required: Four (4) years of related experience including two (2) years providing coaching and workforce development activities. + Preferred:Experience in Wraparound, 3 years' experience providing coaching and workforce development activities. _Certification_ + Certification will occur during the course of employment **Working Conditions** + Travel time is approximately 50 percent. + Must have reliable transportation to travel throughout the State of Maine to conduct observations and provide support to care coordinators in family homes and/or community settings. + The position will allow for a remote workplace. The position requires flexible hours including some evening/weekend availability based on the needs of the local providers and families receiving Wraparound and possible overnight travel depending on the training schedule. **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** + $52,800 to $70,000 **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will interact with customers through the Zendesk support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our support center empowers best practice education solutions that help schools better meet the needs of struggling students through the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client managers, product leads, and subject matter experts to address and resolve customer matters. **Duties and Responsibilities:** + Support a suite of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end users via a variety of intakes including live chat. + Record variations in observed software functionality compared against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents (when required) to the appropriately experienced technician. + Record, track, and document the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket. + Apply appropriate troubleshooting techniques. + Access knowledge bases, and frequently asked questions resources to aid in problem resolution. + Identify and learn appropriate software used and supported by the organization. + Test fixes to ensure problem has been adequately resolved. + Perform post-resolution follow-ups to help requests. + Evaluate documented resolutions and analyze trends for ways to prevent future problems. + Identify and escalate critical incidents. **Required Skills:** + Exceptional written and oral communication skills. + Experience supporting front end users. + Strong problem/incident documentation skills. + Ability to absorb and retain information quickly. + Ability to present ideas in user-friendly language. + Highly self-motivated and directed. + Keen attention to detail. + Proven analytical and problem-solving abilities. + Ability to effectively prioritize and execute tasks in a rapid paced environment. **Required Experience:** + Associate's or Bachelor's Degree or equivalent experience in a related field (technical support) + 3+ years of related work experience in a SaaS support or similar application support environment. + Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education **Working Conditions** + Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education \#LI \#LI-KA1 **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,500-$68,400. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Own operational stability, security, and performance of Microsoft Exchange Online and SMTP services within Microsoft 365. Administer mail flow, hygiene, identity integrations, and tenant configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management, and service reliability engineering for core Microsoft operations as needed. **Job Description: Cloud Operation Engineer** **Role Summary** Own operational stability, security, and performance of Microsoft Exchange Online and SMTP services within Microsoft 365. Administer mail flow, hygiene, identity integrations, and tenant configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management, and service reliability engineering for core Microsoft operations as needed. **Core Responsibilities** + **Exchange Online Administration & Mail Flow** + Manage mailboxes, shared resources, distribution lists, room/equipment, and address policies. + Configure retention, litigation hold, eDiscovery, MRM, and mailbox audit. + Administer transport rules, journaling, connectors, and accepted domains. + Monitor queues, throttling, and service health; remediate mail flow disruptions. + Design, configure, and maintain SMTP relay paths (M365, hybrid, and on-prem relays). + Manage Exchange Online connectors, DKIM, DMARC, SPF, ARC, and reverse DNS alignment. + Troubleshoot NDRs, TLS issues, routing loops, spoofing, and deliverability. + Coordinate IP reputation, blocklists, and feedback loops; maintain allow/deny lists. **Other Responsibilities** **General Server Operations** + Administer and maintain DNS records, ensuring accurate domain resolution and troubleshooting issues as they arise. + Manage SSL certificate lifecycle, including procurement, installation, renewal, and validation to support secure communications. + Oversee SFTP server setup, access provisioning, and regular audits for secure file transfers. + Coordinate and monitor regular backup processes, verify data integrity, and support timely restoration as needed. + Respond to and resolve general service tickets, providing timely remediation for operational issues and user requests. + Monitor and report on service health and performance using Azure Monitor and AWS CloudWatch, ensuring visibility into operational metrics and timely identification of issues. + Manage configuration across endpoints and servers using Microsoft Endpoint Configuration Manager (MECM) and Intune, maintaining compliance and standardization throughout the environment. + Execute change, incident, and problem management to ITIL standards. + Build and maintain SOPs, runbooks, and knowledge base artifacts. + Automate routine tasks via PowerShell; implement guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering Exchange (Online and/or Hybrid) in enterprise environments and other operational tasks. + 3-5 AWS/Azure Experience (can be combined with above experience. + Strong expertise with SMTP, DNS, TLS, mail authentication (SPF/DKIM/DMARC/ARC). + Proficiency with PowerShell (Exchange Online, Entra ID, Security & Compliance modules). + Solid understanding of Entra ID, Conditional Access, RBAC, and identity lifecycle. + Proven incident response, root cause analysis, and service restoration track record. + Experience with ITIL-aligned operations, change control, and documentation. **Preferred Qualifications** + Experience with Valimail + Familiarity with DLP frameworks, sensitivity labeling, and regulatory controls (HIPAA, SOX, GDPR as applicable). + Scripting beyond PowerShell (e.g., Graph API, Python, Json automation pipelines). + Knowledge of mail deliverability, IP reputation, and anti-abuse ecosystems. + Familiarity with Azure Monitor, AWS CloudWatch, and Grafana for observability. **Tools & Technologies** + AWS and Azure Cloud Operations + Exchange Admin Center, Security & Compliance Portals. + Microsoft Defender for Office 365, Purview (DLP, eDiscovery). + Entra ID / Conditional Access / PIM. + PowerShell, Graph API, Azure Automation, Git (for script versioning). + Monitoring/Observability: Azure Monitor, AWS CloudWatch, Grafana (optional), M365 Service Health, Message Trace, SIEM (e.g., Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science, Information Systems, or equivalent experience. Comparable experience substitutes for degree. **Certifications (Preferred but not required)** + AWS Certified Cloud Practitioner (CLF-C02) + Microsoft 365 Certified: Messaging Administrator Associate (MS-203). + Microsoft Certified: Azure Administrator Associate (AZ-104) + Microsoft Certified: Azure Fundamentals (AZ-900) + AWS Certified SysOps Administrator - Associate Bachelor's in Computer Science Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Cybersecurity Architect Security Operations Analyst CompTIA Security **Working Conditions** + Remote. May need to work outside regular work hours (8-5 CST) or weekends in emergency situations. **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: Range: $118,800-$131,500 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . The Contract Support and RCM Analyst will support both the contractual administrative tasks and the entire claim process. The independent contractor will provide contract support through data entry, report extract and analysis, and client support through claim issue research. Additional this position will assist in performing claims processing, medical record audits for all implemented agencies, and assist with other contractual deliverables when needed. Ensures accurate system support through review and updating reference data, contractual metrics, and compliance metrics. Ensures accurate RMC support through internal claim errors and denied claim research results, final remittance advice processing, and medical record reviews that will include discussion with internal management to ensure understanding of results. **Summary of Functions** The Contract Support and RCM Analyst will support both the contractual administrative tasks and the entire claim process. This position will involve contract support through data entry, report extract and analysis, and client support through claim issue research. Additional this position will assist in performing claims processing, medical record audits for all implemented agencies, and assist with other contractual deliverables when needed. Ensures accurate system support through review and updating reference data, contractual metrics, and compliance metrics. Ensures accurate RMC support through internal claim errors and denied claim research results, final remittance advice processing, and medical record reviews that will include discussion with internal management to ensure understanding of results. **Essential Duties and Responsibilities (100%)** · Quickly and effectively researches medical record audits using the internal applications and support documentation to determine compliance with agency specific requirements. Completes the audit results sheet and summaries as necessary or required by the contract. (20%) · Quickly and effectively researches denied claims to determine root cause of denial and solutions for correction by either the agency or internal fixes to the claiming application or validation routines. (20%) · Reviews claim files (837s) and remittance advice (835s) for accuracy and completeness. Calls or emails client, agency or other necessary individuals to secure and/or update incorrect or missing information. (10%) · Reviews all reference files needed by each agency for appropriate claim validation for accuracy and completeness. Calls or emails client, agency or other necessary individuals to secure and/or update incorrect or missing information. (30%) · Maintains and reviews all internal and external log sheets for accuracy and ensures all data is current and posted timely. (20%) **Organizational Relationships** **Reports directly to the ASO Project Manager / Sr. Director of Operations** **Key Qualifications and Education Requirements** + Claiming or coding certification desired, preferably with a nationally recognized certify organization, either AAPC (American Academy of Professional Coders) and/or AHIMA (American Health Information Management Association). + Understands federal, state, and local claiming requirements and guidance, especially Medicare and Medicaid. + Must understand coding guidance, including CPT (Current Procedural Terminology), HCPCS (Healthcare Common Procedural Coding System), and ICD-10-CM (Internal Classification of Diseases, 10th Edition, Clinical Modification) as it affects the client and/or agency. + Extensive experience in the full claim process particularly regarding Medicaid requirements. + Experience with MS-Office (proficiency in Word, Excel, PowerPoint). + Proficiency in Word to include document structure and formatting + Proficiency in Excel to include Data Validation, Pivot Tables, Formulas, V-lookups, etc. + Experience with Smartsheet creation and use. + Creation and management of multiple types of smartsheets with understanding of organizational creation + Creation of dashboards, alerts, automations, conditional formatting, cell to sheet links, etc. + Understanding Formulas and Functions for data analysis + Excellent oral and written communication required. + Report Deliverables, Presentation preparation and potential delivery to internal and external clients + Preferred candidate will have 5+ years of experience with significant claims processing and medical record auditing. + Must be able to manage clients, both internal and external directly and fairly. + Must be able to manage time independently to ensure that deliverables and tasks meet contractual obligations of delivery dates. **Preferred Skills** + Must understand claims processing and be able to read, review, and analyze claim data files (837s) and claim remittance advice (835s) for errors. + Must understand denial codes, their root cause, and how they are corrected. + Must be able to review medical record documents using federal, state, and local guidelines, disseminating the results and the information used to reach the decision in a clear and concise manner. + Must be able to articulate and disseminate information to all parties internal and external in a manner that enhances understanding and reduces further errors. + Must be able to meet contractual deadlines, often multiple deliverables with a short turn-around requirement. + Must be able to manage and complete multiple project tasks, often daily. **Additional Notes** This is a high profile, high energy and demanding environment with extended periods of computer use for claims processing and research. Often requires meeting with client and/or agency team members to discuss results of audits. **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-LR1 \#LI-remote **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65hr to $70hr.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG is looking for an engaging, outgoing, experienced self-starter who will help us grow our education business in the Pacific Northwest. The candidate is expected to become familiar with education leaders as well as the issues that state and local education agencies are grappling with. This candidate will be evaluated on the business opportunities created and the revenue generated from those identified opportunities. The Senior Consultant will manage complex projects and/or produce sophisticated deliverables; they hire, train and supervise staff; work independently with minimal supervision; serve as an internal consultant to other projects or product lines; play a key role in proposals and sales presentations and present at conferences. The Senior Consultant will take a client-centric view and apply a consultative approach to understanding and solving complex problems faced by state and local education agencies. The successful candidate will be responsible for the development and execution of state and local strategies that expand PCG's impact and business across the State of Washington and the Pacific Northwest. The Senior Consultant will provide local leadership, partnership, and expertise in supporting state education agency and school district clients in their efforts related to special education, Medicaid reimbursement, data management and use. While a remote role, it is expected that the successful candidate reside within Washington State, have a strong reputation within that state, and be able to travel to client locations as needed to meet with and support clients. **Duties And Responsibilities** + Serves as project manager and subject matter expert, independently managing complex projects, staff, and tasks while ensuring compliance with federal requirements and maintaining client interaction. + Develops and executes growth strategies, identifying and following up on new sales opportunities. + Provides expertise in complex federal regulations, analyzing and interpreting federal and state laws, and reviewing business operations for service and efficiency improvements. + Develops communication plans, elicits requirements from key stakeholders, and facilitates client discussions. + Identifies gaps and shortcomings and determines necessary workarounds. + Plans and monitors ongoing project tasks. + Delegates tasks and responsibilities to team members. + Assesses best practices and compliance errors and provide technical assistance to clients. + Leads proposal writing teams and prepares written reports and materials for clients. **Required Skills** + Ability to develop and implement business growth strategies, identify and close new business opportunities, and up-sell to existing customers. + Ability to research, analyze and interpret policy, legal briefs and regulations. + Creative problem-solving ability and a consultancy mindset. + Able to work independently and consistently achieve excellent results. + Outstanding oral and written presentation skills, strong interpersonal skills for effective relationship building, and ability to interact with various levels of management and clients. + Ability to lead and assist in the direction of the sales process of PCG products and services. + Project management skills, proven ability to take initiative, and ability to move projects forward within specific timeline and budget. + Commitment to exceptional client service, dedication to accomplishing goals and challenges, and ability to critically evaluate and improve upon current processes. + Flexible, self-starter possessing intellectual curiosity. + Enthusiasm for life-long learning and staying well-informed about current business issues. + Ability to operate in both a team situation and autonomously with minimal supervision. + Strong skills in the areas of interpersonal communication, analysis, critical thinking, attention to detail, and multi-tasking. **Qualifications** + Bachelor degree or 10 years' experience required, graduate degree preferred. + 5-10 years' relevant work experience. + Experience in the areas of information technology, finance/business operations, k-12 education, and special education is highly desirable. **Supervisory Responsibility** + Yes, supervision of small team **Working Conditions** + **Remote - WA, OR and ID preferred locations** + Some travel required \#EDU \#LI \#LI-KA **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $88.300-$140,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance PCG is hiring a Director with focus on delivering management consulting services and developing new business in the Midwest State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs. The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services. The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting. In Summary, this position requires the following key competencies: **- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s. **- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives. **- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area. **- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities. **- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress. **Qualifications:** - Must be based in the Midwest region of the US with a preference of NE and MN - At least 10 years of experience in management consulting, focused on technology. - 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility. - 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration. - Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M. - Proven ability to hire, develop, and manage a team of people. - Strong leadership interpersonal skills. - Exceptional communication skills. - Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence. - Bachelor's Degree from an accredited University. Preferred: - PMP certification This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: + be available during your set working hours + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave As required by applicable law, PCG provides the following reasonable range of compensation for this role: $135,000-$165,000 We are accepting applications on an ongoing basis until filled. \#LI-AH1 \#LI-remote PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: + Program Consulting + Finance Consulting and Billing Services + Applied Technology + Outsourcing and Operations + Strategy + Project and Grants Management + Assessments and Feasibility Studies **Duties & Responsibilities** + Lead team in reviewing and analyzing Title IV-E cases for compliance with state and federal policies and procedures. + Manage the Title IV-E eligibility team, including direct supervision of individuals and overall leadership of team activities and outcomes. + Direct supervision of one or more team members including weekly check-ins; providing training, direction, and feedback; and performance management. + Ensure team's compliance with federal and state laws, regulations, and policies. + Monitor performance measurements for team activities to help ensure that team meets all contractual responsibilities + Use critical thinking and data analysis tools (e.g., Excel, PowerBI) to respond to DCF and PCG management requests. + Proactively pursue continuous improvement to increase compliance, value, accuracy, and efficiency of the team's work. + Develop and maintain a robust quality assurance process for all activities, data and reports developed for DCF and for PCG management. + Lead client meetings and trainings in a variety of settings. + Maintain positive working relationship with the clients, colleagues, and team members. + Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams. + Maintain up-to-date knowledge of federal and state laws, policies, and procedures related to Title IV-E and share findings with DCF. + Lead/participate in state and federal audits and reviews. + Maintain and update Standard Operating Procedures and training materials for team functions. **Required Skills** + Ability to prioritize responsibilities for self and others and to delegate tasks + Ability to organize and plan work efficiently within set time limits for self and others + Advanced understanding of and ability to interpret relevant federal and state laws, regulations, and policies + Strong verbal and written communication skills in formal and informal settings, including customer service + Critical thinking for the sake of problem solving and identifying process improvements + Detail-orientation + Ability to work independently and within a team. + Demonstrates initiative + Comfortable using Microsoft Office applications, including Excel, Word, and Outlook. Skill with Microsoft Power Automate and/or strong proficiency with Microsoft Excel preferred **Qualifications** Education + Bachelor's degree or higher, preferably in related field Experience + 5+ years of relevant work experience, including supervision of staff + Familiarity with relevant federal entitlement programs \#LI-MB1 **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $72,100 -$ 99,000 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . **Duties and Responsibilities** + Supports Actuarial Analysis and Financial Modeling + Develops OPEB Reports + Evaluate actuarial programs and makes recommendations for improvements. + Analyzes and interprets federal and state law and regulation. + Assesses best practices and provide technical assistance to clients. + Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations. + Facilitates client discussions. + Manages daily project functions and client interaction. + Support proposal writing teams for responses related to actuarial services + Prepares other written reports and materials for clients. **Required Skills** + Strong quantitative skills and able to analyze and interpret financial data. + Ability to research, analyze and interpret policy, legal briefs and regulations. + Able to work independently and consistently achieve excellent results. + Able to work effectively with all members of project teams. + Outstanding oral and written presentation skills + Demonstrated initiative and the ability to successfully identify new business opportunities and up-sell to existing customers. **Qualifications** + Bachelor degree or ten years experience required, graduate degree preferred + ASA or FSA credentials with OPEB and retiree experience + Minimum 5 years' relevant work experience. **Working Conditions** + Remote + Some travel required **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-LR1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $78,300-$121,800. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance An OCM consultant will provide expert support and guidance to clients ensuring projects meet objectives by increasing stakeholder adoption and usage. This consultant will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. - Apply a structured methodology and change management tools to advise client on strategy to support adoption of changes for projects - Responsible for organizational migration, gap analysis, and coordination of program improvement, communications, and training activities related to MEMS Modules, MMIS Core Solutions, Medicaid DSS/DW and SI. - Prepare change impact assessments, identify risks, and provide recommendations to improve readiness and achieve project change goals - Responsible for OCM Plan, and execution of the plan as lead advisor - Operate independently as a lead and Subject Matter Expert - Lead a team of OCM, and non SME team to execute client needs and OCM plan - Advise the client on OCM best practices - Support the development of procurement materials pertaining to OCM approach and vendors - Support organizational design of OCM methodology **Qualifications:** **- Must be located in or near FL, SC, NC or GA** - Ability to clearly articulate messages to a variety of audiences - Ability to influence others and move toward a common vision or goal - Flexible and adaptable; able to work in ambiguous situations - Problem solving and root cause identification skills - Must be a team player and able to work collaboratively with and through others - BA/BS-Bachelor's degree or equivalent experience required. - 5 years of previous OCM experience preferred. - Medicaid experience a plus. - Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators. - Ability to understand and be an expert in complex federal regulations and requirements. - Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS) - Ability to use sound judgment in completing tasks and to seek guidance when needed. - Attention to detail and ability to work with large data sets with accurate results. - Ability to move projects forward within a specific timeline and budget while working at a detailed level. - Commitment to exceptional client service. - Creative problem-solving ability and a consultancy mindset. - Dedication to accomplishing goals and challenges presented by clients and management. - Ability to interact with various levels of management and with clients. - Flexible, self-starter possessing intellectual curiosity. - Enthusiasm for life-long learning and staying well-informed about current business issues. - Able to follow, critically evaluate, and improve upon current processes. - Excellent business writing skills and ability to make presentations to various audiences. - Ability to recognize issues and identify solutions. Education: Bachelor's degree or 5 years' experience required and Master's degree (MPA or government focused MBA) preferred Experience: 5+ years of relevant work experience Prosci certification a plus IT Project Management desirable (PMP) SCRUM certification desirable This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: + be available during your set working hours + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,000-$120,000. \#LI-AH1 \#LI-remote PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery Services The Business Operations Analyst will take a client-centric view and support a consultative approach to understanding and solving complex problems faced by state and local education agencies. The successful candidate will be responsible for applying a structured approach to implementing solutions to problems that expand PCG's impact in the states and regions they are working with. The Business Operations Analyst will execute assigned tasks and partner with other teams to solve problems related to education case management, strategic planning, data management and use. While a remote role, it is expected that the successful candidate will reside in the Mid Atlantic area and be able to travel as needed to meet with and support PCG teams. **Duties and Responsibilities** + Provides analytical services and supports the development of project work products + Evaluates client needs, plans and executes on delivery and implementation plans, and tests and troubleshoots final system setups + Assists team in developing specifications and testing technical development tasks + Assists external clients in the implementation of technical systems, software, or solutions + Drafts updates to training manuals and other end-user documentation + Assists end-users with support inquiries utilizing multiple platforms + Coordinates with team if end-user inquiries need to be escalated + Assists in conducting online and on-site trainings + Uses database management systems to gather and analyze data + Works within a team to accomplish other duties on projects to meet necessary deadlines + Ensures quality work products are delivered to clients + Exercises discretion and independent judgment + Manages and builds upon team relationships + Adheres to and supports project management approach and other PMO principles and practices + Ensures communication among all key stakeholders + Provides IT job duties which include Business and Technical Leadership, System Analysis, Code Development, Software Engineering, or other similarly skilled computer-related work as needed **Required Skills** + Creative problem-solving ability and results-orientation + Dedication to accomplishing goals and challenges presented by clients and management + Ability to interact with various levels of management and clients + Flexible, self-starter possessing intellectual curiosity + Excellent oral presentation and written communication skills + Solid organizational and time management skills + Demonstrated expertise in all MS Office products **Qualifications** + Bachelor's degree or equivalent work experience required + 4+ years of relevant experience **Working Conditions** + Remote Office Setting + Up to 25% travel required **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** \#LI \#LI-KA1 **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $66,800 -75,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . **Duties and Responsibilities** + Supports Actuarial Analysis and Financial Modeling + Develops OPEB Reports + Evaluate actuarial programs and makes recommendations for improvements. + Analyzes and interprets federal and state law and regulation. + Assesses best practices and provide technical assistance to clients. + Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations. + Facilitates client discussions. + Manages daily project functions and client interaction. + Support proposal writing teams for responses related to actuarial services + Prepares other written reports and materials for clients. **Required Skills** + Strong quantitative skills and able to analyze and interpret financial data. + Ability to research, analyze and interpret policy, legal briefs and regulations. + Able to work independently and consistently achieve excellent results. + Able to work effectively with all members of project teams. + Outstanding oral and written presentation skills + Demonstrated initiative and the ability to successfully identify new business opportunities and up-sell to existing customers. **Qualifications** + Bachelor degree or ten years experience required, graduate degree preferred + ASA or FSA credentials with OPEB and retiree experience + Minimum 5 years' relevant work experience. **Working Conditions** + Remote + Some travel required **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-LR1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $78,300-$121,800. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.