Case Manager jobs at PHMC - 41 jobs

SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: Philadelphia Treatment Court (PTC) Case Management ROLE TYPE: Full-Time The Treatment Court Case Manager will coordinate supportive services for a caseload of individuals in Philadelphia Treatment Court. Reports To: Adult Treatment Court Case Management Supervisor RESPONSIBILITIES: * Provide case management services to individuals or participants with current forensic affiliations who abuse illicit psychoactive substances. * Supervise each participant once per month, or more if clinically necessary, at the Treatment Court Case Management Office (1401 Arch Street) to assist participants in meeting their recovery needs. * Serve as a liaison between the treatment facility and the legal team, including the Treatment Court Judge, Assistant District Attorney, and Assistant Public Defender. Inform all parties of their participants' treatment progress, including arrests or any other problematic behavior that might jeopardize their status with Treatment Court. * Prepare summaries about specific participants' progress on selected Wednesdays and present summaries at the bar of the court on those selected Wednesdays. * Ensure the delivery of comprehensive services to assigned participants in the areas of housing, education, vocation, HIV, and recovery-oriented community services to 40 to 50 individuals. * Maintain written documentation of services in each participant's record/chart in accordance with agency standards, managed care insurance providers, and licensing requirements. Utilize the DAP format (Data, Assessment, Plan). * Document interactions in the CRS and PAJCIS databases. Relevant documentation can include telephone calls, phase progressions, and updates from status listings. * Prepare graduation packets for participants completing Phase IV on the Thursday before the graduation ceremony. * Provide monthly caseload statistics, as well as submissions for potential graduates for the following month, on the Friday following each monthly graduation ceremony. * Assist participants with enrollment in Department of Public Assistance services. * Develop intra- and inter-organizational linkages, fostering collaborative relationships with various programmatic entities. * Conduct urine drug screens for Treatment Court participants. * Meet regularly with participants in treatment facilities and recovery houses. Follow up on court-ordered sanctions or requests and phase calculations. * Check email and telephone voicemail throughout the workday. The Case Management unit will be available to participants, families, treatment facilities, judge, and legal team Monday through Friday, 8:30 A.M. to 5:00 P.M. * Consistently assess each assigned participant's progress during individual sessions using ASAM standards to ensure their progress is accurately reflected at the ASAM criteria's level of care. * Perform all other duties as assigned. SKILLS: * Excellent interpersonal skills * Ability to meet timelines * Excellent oral and written communication skills * Good analytical and problem-solving skills * Working knowledge of DSM-IV and co-occurring issues * Working knowledge of participants with forensic affiliation QUALIFICATIONS: * Must meet one of the following: * Have a bachelor's degree with major coursework in sociology, social work, psychology, anthropology, political science, history, criminal justice, counseling, or education and have 1+ years of experience in direct participant contact in an addiction recovery, mental health, or behavioral health setting * Have an associate degree in social services, sociology, psychology, criminal justice, or social work and have 2+ years of experience in human services including 1+ years of experience in direct participant contact in an addiction recovery, mental health, or behavioral health setting * Preferred: Experience providing case management services to participants with forensic backgrounds who have abused illicit substances * Preferred: Experience in courtroom presentations * Preferred: Bilingual fluency PAY GRADE: 16 PHMC is an Equal Opportunity and E-Verify Employer.

Case Aide - Children and Youth Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Case Aide Role As a Case Aide within our Children and Youth team, you'll play a vital role in supporting families through providing support. This position is ideal for someone who is motivated, organized and thrives in fast-paced environments where collaboration matters. Starting Rate: $16.50/hour, based on experience and qualifications Case Aide Core Responsibilities Assist maintenance of records Transport children and families Supervise visitation sessions as needed Assist in obtaining required documentation Provide support to caseworkers What You Bring Associate's degree OR 2 years experience and 12 college credits Experience in a paraprofessional role Ability to remain organized and build rapport Positive attitude A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Adaptable Resourceful Organized Team players with a positive attitude …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits Team members in this role are eligible for SAM's comprehensive Total Rewards benefits package, which includes: No monthly premium for employee-only health insurance Single-stream PTO (36 days) + 11 paid holidays Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based in Lackawanna County, PA. Work is primarily in office and community-based. Office hours are Monday through Friday 8:30 AM to 4:30 PM. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

Mental Health Blended Case Manager - Mental Health Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Mental Health Case Manager Role As a Mental Health Case Manager within our Mental Health Services team, you'll play a vital role in supporting individuals with mental health needs through strengths-based, trauma-informed case management. You'll coordinate services, advocate for individuals, and assist in building pathways to stability and recovery. This position is ideal for someone who is organized, compassionate, and thrives in a community-based setting where collaboration and advocacy matter. Mental Health Case Manager Core Responsibilities Conduct assessments to identify individual needs, strengths, and goals Develop and monitor individualized service plans in partnership with individuals and their supports Coordinate access to mental health services, supports, and community resources Respond to crises and provide timely intervention and support Maintain accurate, timely documentation in accordance with confidentiality and compliance standards Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy Participate in team meetings, training, and supervision On-call and occasional weekend hours required What You Bring Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR 12 credits in a human services field and 2 years of related experience Experience in mental health or developmental disability services preferred Ability to work independently and as part of a team A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Organized and responsive Compassionate and adaptable Strong communicators and advocates Team players with a passion for supporting others …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits This position is represented by a union and follows the terms of the collective bargaining agreement, which includes: Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Scheduled annual increases and longevity bonuses Healthcare and insurance options with employee contributions In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based at our DuBois Office, serving Clearfield and Jefferson Counties, PA. Work is primarily community-based with some remote flexibility. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Mental Health Case Managers have on-call responsibilities. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team. #ZR

Mental Health Blended Case Manager - Mental Health Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Mental Health Case Manager Role As a Mental Health Case Manager within our Mental Health Services team, you'll play a vital role in supporting individuals with mental health needs through strengths-based, trauma-informed case management. You'll coordinate services, advocate for individuals, and assist in building pathways to stability and recovery. This position is ideal for someone who is organized, compassionate, and thrives in a community-based setting where collaboration and advocacy matter. Starting Rate: $20.50/hour, per current union agreement Mental Health Case Manager Core Responsibilities Conduct assessments to identify individual needs, strengths, and goals Develop and monitor individualized service plans in partnership with individuals and their supports Coordinate access to mental health services, supports, and community resources Respond to crises and provide timely intervention and support Maintain accurate, timely documentation in accordance with confidentiality and compliance standards Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy Participate in team meetings, training, and supervision On-call and occasional weekend hours required What You Bring Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR 12 credits in a human services field and 2 years of related experience Experience in mental health or developmental disability services preferred Ability to work independently and as part of a team A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Organized and responsive Compassionate and adaptable Strong communicators and advocates Team players with a passion for supporting others …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits This position is represented by a union and follows the terms of the collective bargaining agreement, which includes: Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Scheduled annual increases and longevity bonuses Healthcare and insurance options with employee contributions In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based at York/Adams County, PA. Work is primarily community-based with some remote flexibility. Office hours are Monday through Friday, 8:00 AM to 5:00 PM. Mental Health Case Managers have On-Call responsibilities. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

The Behavioral Health Case Manager, as part of the Philadelphia Behavioral Health System, works as member of a multi-disciplinary team that provide short-term outreach services to consumers (adults and children) and families who present with high acuity behavioral health needs. The Case Manager will work in collaboration with other service providers associated with the consumer and/or family (making linkages to new service providers when appropriate) to ensure coordination among physical health services, behavioral health services and other social services. The primary job function will be to provide case coordination and continuity of care planning by directly assisting the consumer and/or family to navigate the various systems. Duties and Responsibilities: Assess present strengths and level of functioning to develop client-centered and/or family-focused personal plans.” Consultation with social services and hospital sources will serve to enhance the comprehensiveness of the information. Participate in inter-agency planning meetings. Provide outreach and engagement to consumers and families who have been identified as having high acuity of need. Work with other members of the COC Unit to ensure that coordination of behavioral health care services goes uninterrupted from the assessment process through the treatment/services options with re-assessment when appropriate. Assist the identified consumer and/or family members to “navigate” the multiple systems involved in the provision of services that are necessary for stabilization and successful re-integration into the community. Provide coordination/linkage, monitoring and advocacy for the consumer and/or family with social service and other community resources. Provide linkage to educational and vocational opportunities, to behavioral health services and to physical health care in age and culturally-appropriate programs. Provide assistance to the consumer and family as linkages are made which enhance the ability to establish, improve and maintain community living. Focus on the assessment of needs, skill development related to these needs, problem resolution, establishment and building of support systems, acquisition of entitlements, etc. to assist in linking to longer term services. Maintain current information on available resources and adjunctive components of the DSS as well as on the necessary processes and procedures for accessing same. Advocate on behalf of the consumer and/or family to have access to the services and supports necessary for success. Demonstrate willingness to accept other tasks, as assigned by designated supervisor and to maintain a flexible work schedule. Bilingual (English/Spanish) is strongly recommended; but not a requirement. Education and Experience: A minimum of a Bachelor's Degree in a recognized Behavioral Health field with a minimum of two (2) years' experience in the Mental Health and/or Drug and Alcohol field in either or both child or adult component of the social services system; experience in a combination of at least two (2) of these areas and age groups is preferred. Active participation as a member of a treatment team, preferably community based treatment, minimum two (2) years' experience in this capacity. Additional consideration will be given to those applicants who are well versed in the children's component of the Social Services system within Philadelphia. Have all appropriate levels of “security' clearance. Valid motor vehicle operator's license with proof of insurability, prior to employment. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

We offer the following excellent benefits including: Loan forgiveness, Free parking, Medical, Vision, Prescription, Paid Time Off, Paid Parental Leave, Retirement Plan, Tuition Reimbursement, Dental, Life and Disability, Flexible Spending Accounts, Referral program, Employee Assistance Program and more! Position Summary: Community Treatment Teams (CTT) is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. The Blended Enhanced (BE) Team works with individuals who measure within the mid to at the high level of medical necessity as defined by the state Adult Environmental Matrix. The BE Case Manager provides team case management supports to all individuals of his/her assigned team and other internal BE teams as the need arises; as part of the Community Support Program of Philadelphia. A major goal of the CTT is to assist the individual in developing skills required to enhance his/her comfort and ability to function as a productive member of the community. The BE Case Manager will ensure that the mission, goals and philosophy of the CTT are operationalized within the team. The BE Case Manager works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs. Duties and Responsibilities: Assesses individual's strengths, needs and wants, utilizing instruments to operationalize data on the consumer's behalf. This includes completion of Strengths Assessment and client-centered Unified Personal Plan for each assigned individual, involving all treatment team principals for comprehensiveness. Works collaboratively with multidisciplinary team internally on daily basis and external as needed to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH to minimize person's reliance on acute services. Periodically completes Environmental Matrix to determine level of care need and delivers services according to individual's need, ensuring appropriate frequency of contact. Monitors individual's progress toward attainment of identified goals through monthly Linkage Meetings to review same; goals should be short term, measurable and obtainable. Plans should be updated according to regulatory standards and all related activities documented on appropriate agency forms. Liaises, communicates with and represents individual via telephone contacts and face-to-face meetings. This includes regular contact with individual and community service providers in order to respond to individual's changing needs, assist in problem resolution and provide advocacy mechanism to ensure that needs are met. Participates in in-patient treatment team and discharge planning meetings; monitors individual's treatment and progress during hospitalizations. Maintains and updates community resource file around geriatric and generic resources to assist individual in accessing same and providing necessary training around use in order to facilitate individual's ability to use resources independently. Accompanies individual to appointments (financial entitlements, medical, dental, court, probation, etc.) to provide support and assistance. Provides training to individual on use of public transportation, job seeking skills, identification and use of social and recreational resources, etc. Acts as team specialist in one of the following areas: housing, benefits, D&A or vocational; including attending periodic specialist meetings as required. Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times; attends Open Forum and other required agency meetings. Attends in-service and other training's in order to meet mandated training hours. Completes required documentation in timely manner. Assists individual to increase community tenure, enhance quality of life and attain highest level of independent functioning. Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) and participation in evening and weekend shift work schedules required for delivery of services to CTT's assigned caseload. Skills Required: Must have good verbal/written communication skills and work well with people; good, creative problem solving skills; ability to work independently and be flexible/adaptive in handling changing priorities in a fast paced work environment; computer skills preferred. Education and Experience: Bachelor's degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling or education with two (2) years' related experience preferred; Bachelor's degree in nursing with three (3) years' mental health direct care experience; be a Registered Nurse (RN); High School Diploma and five (5) years of mental health direct care experience in human services with employment as an ICM staff person prior to April 1, 1989; Bachelor's degree in other disciplines with 12 social science credits; or High School Diploma plus 12 social science credits and five (5) years' experience in human service with two (2) years as an ICM technician or equivalent. Expertise in one (1) or more of the following required: behavioral health, criminal justice system, substance abuse, including training in PCPC, MR, geriatric and/or HIV/AIDS issues.. Must have a valid driver's license, auto insurance and must have use of a vehicle for work and on call Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law. Website: ************************

The Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) and the Philadelphia Fire Department (PFD) Emergency Medical Services Division have established an Alternative Response Unit (ARU) to work in the epicenter of the Opioid epidemic. The ARU will consist of a Coordinator, Paramedic Lieutenant, and a Case Manager, working primarily within the PFD response system. The team will respond to persons who are treated for opioid overdoses who may refuse treatment, family members or any individual who are interested in treatment and require assistance with linkage. The ARU Case Manager will have the knowledge, resources and information of available treatment modalities and connections to social services. This position will support individuals on their road to recovery. The ARU Case Manger will be supervised by the ARU Coordinator and work in conjunction with the team to engage, assess, link and conduct follow-up. Should the individual refuse transfer to an emergency department, the ARU Case Manager and team will engage with the individual and provide information related to accessing drug treatment, harm reduction services (i.e., syringe exchange), overdose education and naloxone distribution. If the individual is amenable to services, the social worker will collect contact information to ensure linkage. When not responding to a call, the ARU staff will be following up with people who were previously resuscitated and refused transport. The case manager, in conjunction with the PFD will be responsible for engaging with community organizations and members. The case manager will also provide overdose education and training to individuals and families. Duties and Responsibilities: Provide outreach and engagement to the individuals in the epicenter of the opioid epidemic. Works on-site collaboratively with the PFD-EMS services when dispatched for a possible overdose. Attends periodic staff meetings and serves as a representative on Opioid-related work groups; confers with coordinator on difficult problems; prepares reports and correspondence; keeps records of all assigned cases, completes documentation for follow up and data collection. Skills Required: Knowledge of : Behavioral health and addictions services (inpatient detoxification, medicated assisted treatment (MAT) ambulatory detoxification, etc.) American Society of Addiction Medicine (ASAM) criteria basic medical terminology Ability to: Ability to work a flexible schedule (likely non-traditional morning/evening hours and potential weekends) Maintain confidentiality of records and information Ability to navigate treatment with various insurance companies, as well as those who are uninsured Work collaboratively with members of other city agencies, specifically the Fire Department Develop specific goals and plans to prioritize, organize, and accomplish work Establish and maintain effective working relationships with public and private social service officials, representatives of community organizations, associates, and the public Evaluate program quality and effectiveness, recommending modifications when appropriate Assess and recommend possible interventions for individuals and families affected by substance use Advocates for individuals and families affected by substance use disorder Maintains individual's files and case notes in compliance with professional standards Maintain current information on available resources (i.e., educational material, treatment options, treatment availability) Collaborate with hospital (ER) social worker to ensure continuity of care (warm hand-off) Provide coordination, linkage, monitoring, and advocacy for individuals and families Provide outreach, engagement and assessment with individuals identified in need of services Education and Experience: A high school diploma required with seven years of experience or a bachelor's degree in a recognized Behavioral Health field, and a minimum of five years of case management field experience with an emphasis on drug and alcohol. Bilingual Preferred Physical Demands: Mobility and ability to do “aggressive outreach” in the community in order to engage with individuals and families. This position primarily consists of field work and the ability to move rapidly and at times, maneuver between obstacles. The work is performed in all weather conditions. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

We offer the following excellent benefits including: Hybrid opportunities available, Opportunity for free parking or use of company car, Public Service Loan Forgiveness verification of employment, Medical/Prescription Insurance (average of 85% paid by PMHCC), Vision ($200 allowance), Paid Time Off (12 holidays, 4 personal days, 12 sick days and 2 weeks vacation year one and 3 weeks vacation years 2-4), Paid Parental Leave, Retirement Savings Plan (5% paid to employee with a vesting period of 1 year), Tuition Reimbursement (up to $4,000 per calendar year), Dental (free to employee), Life and Disability (free to employee), Flexible Spending Accounts offered including Commuter and Health Spending accounts, Referral program, Employee Assistance Program, Healthy Wellness Programs and more! Position Summary: PMHCC Case Management is a unit dedicated to providing recovery support services to individuals as they journey through their recovery process from the disease of addiction and other life challenges with the goal of achieving and maintaining long-term recovery. As case managers assist individuals in their recovery process, individuals are empowered to identify their strengths and talents and focus on the areas of need that they are willing to address at specific times. This collaborative approach is built upon the idea that all individuals, regardless of their challenges or backgrounds, are people first. The Case Manager provides case management services to individuals with a substance use disorder or may have a co-occurring disorder (mental illness and addiction). Case managers support individuals and promote a drug-free and sober life-style by connecting them to a range of community resources, mentoring and advocacy. Individuals seeking self-sufficiency and recovery from substance abuse and co-occurring disorders are provided ongoing support and ancillary services such as engagement, evaluation of the individual's strengths and needs, service planning and goal setting, linking, monitoring, advocating and coaching. Duties and Responsibilities: Provide case management services for adults diagnosed with substance use and/or cooccurring disorders Maintain a caseload of 25 cases with various needs of support, meeting with each participant at minimum once per month to monitor the progression of case management services Utilizing the fee for service model, obtain 100% productivity based on available service units per month Be visible daily and provide case management services a minimum of 85% of the time in the community Retain all required documentation in participant file and maintain 100% documentation compliance Ensure all service provision documentation is entered within 48 hours of completion, the documentation is accurate, and reflects the services provided Assist participant in identifying goals, developing a plan for success, implementing strategies to achieve goals, and review the success of goal completion. Participate in the individual's treatment experience by closely working with the recovering person's natural supports, therapist, psychiatrist, social worker, and any other collateral supports that are a positive impact on the participants life Coordinate clinical interventions as needed and participate in all after care planning from inpatient facilities to provide continuity of care Bi-weekly supervision with supervisor to incorporate clinical support and a thorough review of all case managers' active charts, productivity review and discussion of CM needs and/or challenges Attend all mandatory trainings as designated Other duties as assigned by management Skills Required: Must display a mastery of the following case management core competencies: Communication Skills: Must be able to communicate effectively with all staff members across all levels of the organization and advocate on behalf of our participants to stakeholders in a respectful and thoughtful manner. Compassion: Must be able to display empathy and thoughtfulness when providing services to our participants and advocating on behalf of our participants. Time-Management and Organizational Skills: Must demonstrate a thorough understanding of case management documentation standards, meet deadlines, be punctual, and triage crisis situations when they arise. Problem-Solving Skills: Must be able think critically and clearly about participant challenges and exercise sound insight and judgment when offering solutions. Education and Experience: A High School or Associate's degree and a minimum of 12 semester credit hours in social science and 2 years experience in public or private human services with 1 year in direct client contact or a Bachelor's degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education. Physical Demands: Must be able to sit in front of a monitor for a minimum of 1 - 2 hours. Must be able to travel via car or public transportation for off-site home visits and meetings. Must be able to climb stairs and lift up to 20 lbs. while performing duties of the job. Essential Functions: Must have the ability to physically perform the duties and able to work in the environmental conditions required of a position of this class. Must have a valid driver's license. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description The Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) and the Philadelphia Fire Department (PFD) Emergency Medical Services Division have established an Alternative Response Unit (ARU) to work in the epicenter of the Opioid epidemic. The ARU will consist of a Coordinator, Paramedic Lieutenant, and a Case Manager, working primarily within the PFD response system. The team will respond to persons who are treated for opioid overdoses who may refuse treatment, family members or any individual who are interested in treatment and require assistance with linkage. The ARU Case Manager will have the knowledge, resources and information of available treatment modalities and connections to social services. This position will support individuals on their road to recovery. The ARU Case Manger will be supervised by the ARU Coordinator and work in conjunction with the team to engage, assess, link and conduct follow-up. Should the individual refuse transfer to an emergency department, the ARU Case Manager and team will engage with the individual and provide information related to accessing drug treatment, harm reduction services (i.e., syringe exchange), overdose education and naloxone distribution. If the individual is amenable to services, the social worker will collect contact information to ensure linkage. When not responding to a call, the ARU staff will be following up with people who were previously resuscitated and refused transport. The case manager, in conjunction with the PFD will be responsible for engaging with community organizations and members. The case manager will also provide overdose education and training to individuals and families. Duties and Responsibilities: Provide outreach and engagement to the individuals in the epicenter of the opioid epidemic. Works on-site collaboratively with the PFD-EMS services when dispatched for a possible overdose. Attends periodic staff meetings and serves as a representative on Opioid-related work groups; confers with coordinator on difficult problems; prepares reports and correspondence; keeps records of all assigned cases, completes documentation for follow up and data collection. Skills Required: Knowledge of : Behavioral health and addictions services (inpatient detoxification, medicated assisted treatment (MAT) ambulatory detoxification, etc.) American Society of Addiction Medicine (ASAM) criteria basic medical terminology Ability to: Ability to work a flexible schedule (likely non-traditional morning/evening hours and potential weekends) Maintain confidentiality of records and information Ability to navigate treatment with various insurance companies, as well as those who are uninsured Work collaboratively with members of other city agencies, specifically the Fire Department Develop specific goals and plans to prioritize, organize, and accomplish work Establish and maintain effective working relationships with public and private social service officials, representatives of community organizations, associates, and the public Evaluate program quality and effectiveness, recommending modifications when appropriate Assess and recommend possible interventions for individuals and families affected by substance use Advocates for individuals and families affected by substance use disorder Maintains individual's files and case notes in compliance with professional standards Maintain current information on available resources (i.e., educational material, treatment options, treatment availability) Collaborate with hospital (ER) social worker to ensure continuity of care (warm hand-off) Provide coordination, linkage, monitoring, and advocacy for individuals and families Provide outreach, engagement and assessment with individuals identified in need of services Education and Experience: A high school diploma required with seven years of experience or a bachelor's degree in a recognized Behavioral Health field, and a minimum of five years of case management field experience with an emphasis on drug and alcohol. Bilingual Preferred Physical Demands: Mobility and ability to do “aggressive outreach” in the community in order to engage with individuals and families. This position primarily consists of field work and the ability to move rapidly and at times, maneuver between obstacles. The work is performed in all weather conditions. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description We offer the following excellent benefits including: Hybrid opportunities available, Opportunity for free parking or use of company car, Public Service Loan Forgiveness verification of employment, Medical/Prescription Insurance (average of 85% paid by PMHCC), Vision ($200 allowance), Paid Time Off (12 holidays, 4 personal days, 12 sick days and 2 weeks vacation year one and 3 weeks vacation years 2-4), Paid Parental Leave, Retirement Savings Plan (5% paid to employee with a vesting period of 1 year), Tuition Reimbursement (up to $4,000 per calendar year), Dental (free to employee), Life and Disability (free to employee), Flexible Spending Accounts offered including Commuter and Health Spending accounts, Referral program, Employee Assistance Program, Healthy Wellness Programs and more! Position Summary: PMHCC Case Management is a unit dedicated to providing recovery support services to individuals as they journey through their recovery process from the disease of addiction and other life challenges with the goal of achieving and maintaining long-term recovery. As case managers assist individuals in their recovery process, individuals are empowered to identify their strengths and talents and focus on the areas of need that they are willing to address at specific times. This collaborative approach is built upon the idea that all individuals, regardless of their challenges or backgrounds, are people first. The Case Manager provides case management services to individuals with a substance use disorder or may have a co-occurring disorder (mental illness and addiction). Case managers support individuals and promote a drug-free and sober life-style by connecting them to a range of community resources, mentoring and advocacy. Individuals seeking self-sufficiency and recovery from substance abuse and co-occurring disorders are provided ongoing support and ancillary services such as engagement, evaluation of the individual's strengths and needs, service planning and goal setting, linking, monitoring, advocating and coaching. Duties and Responsibilities: Provide case management services for adults diagnosed with substance use and/or cooccurring disorders Maintain a caseload of 25 cases with various needs of support, meeting with each participant at minimum once per month to monitor the progression of case management services Utilizing the fee for service model, obtain 100% productivity based on available service units per month Be visible daily and provide case management services a minimum of 85% of the time in the community Retain all required documentation in participant file and maintain 100% documentation compliance Ensure all service provision documentation is entered within 48 hours of completion, the documentation is accurate, and reflects the services provided Assist participant in identifying goals, developing a plan for success, implementing strategies to achieve goals, and review the success of goal completion. Participate in the individual's treatment experience by closely working with the recovering person's natural supports, therapist, psychiatrist, social worker, and any other collateral supports that are a positive impact on the participants life Coordinate clinical interventions as needed and participate in all after care planning from inpatient facilities to provide continuity of care Bi-weekly supervision with supervisor to incorporate clinical support and a thorough review of all case managers' active charts, productivity review and discussion of CM needs and/or challenges Attend all mandatory trainings as designated Other duties as assigned by management Skills Required: Must display a mastery of the following case management core competencies: Communication Skills: Must be able to communicate effectively with all staff members across all levels of the organization and advocate on behalf of our participants to stakeholders in a respectful and thoughtful manner. Compassion: Must be able to display empathy and thoughtfulness when providing services to our participants and advocating on behalf of our participants. Time-Management and Organizational Skills: Must demonstrate a thorough understanding of case management documentation standards, meet deadlines, be punctual, and triage crisis situations when they arise. Problem-Solving Skills: Must be able think critically and clearly about participant challenges and exercise sound insight and judgment when offering solutions. Education and Experience: A High School or Associate's degree and a minimum of 12 semester credit hours in social science and 2 years experience in public or private human services with 1 year in direct client contact or a Bachelor's degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education. Physical Demands: Must be able to sit in front of a monitor for a minimum of 1 - 2 hours. Must be able to travel via car or public transportation for off-site home visits and meetings. Must be able to climb stairs and lift up to 20 lbs. while performing duties of the job. Essential Functions: Must have the ability to physically perform the duties and able to work in the environmental conditions required of a position of this class. Must have a valid driver's license. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description We offer the following excellent benefits including: Loan forgiveness, Free parking, Medical, Vision, Prescription, Paid Time Off, Paid Parental Leave, Retirement Plan, Tuition Reimbursement, Dental, Life and Disability, Flexible Spending Accounts, Referral program, Employee Assistance Program and more! Position Summary: Community Treatment Teams (CTT) is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. The Blended Enhanced (BE) Team works with individuals who measure within the mid to at the high level of medical necessity as defined by the state Adult Environmental Matrix. The BE Case Manager provides team case management supports to all individuals of his/her assigned team and other internal BE teams as the need arises; as part of the Community Support Program of Philadelphia. A major goal of the CTT is to assist the individual in developing skills required to enhance his/her comfort and ability to function as a productive member of the community. The BE Case Manager will ensure that the mission, goals and philosophy of the CTT are operationalized within the team. The BE Case Manager works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs. Duties and Responsibilities: Assesses individual's strengths, needs and wants, utilizing instruments to operationalize data on the consumer's behalf. This includes completion of Strengths Assessment and client-centered Unified Personal Plan for each assigned individual, involving all treatment team principals for comprehensiveness. Works collaboratively with multidisciplinary team internally on daily basis and external as needed to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH to minimize person's reliance on acute services. Periodically completes Environmental Matrix to determine level of care need and delivers services according to individual's need, ensuring appropriate frequency of contact. Monitors individual's progress toward attainment of identified goals through monthly Linkage Meetings to review same; goals should be short term, measurable and obtainable. Plans should be updated according to regulatory standards and all related activities documented on appropriate agency forms. Liaises, communicates with and represents individual via telephone contacts and face-to-face meetings. This includes regular contact with individual and community service providers in order to respond to individual's changing needs, assist in problem resolution and provide advocacy mechanism to ensure that needs are met. Participates in in-patient treatment team and discharge planning meetings; monitors individual's treatment and progress during hospitalizations. Maintains and updates community resource file around geriatric and generic resources to assist individual in accessing same and providing necessary training around use in order to facilitate individual's ability to use resources independently. Accompanies individual to appointments (financial entitlements, medical, dental, court, probation, etc.) to provide support and assistance. Provides training to individual on use of public transportation, job seeking skills, identification and use of social and recreational resources, etc. Acts as team specialist in one of the following areas: housing, benefits, D&A or vocational; including attending periodic specialist meetings as required. Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times; attends Open Forum and other required agency meetings. Attends in-service and other training's in order to meet mandated training hours. Completes required documentation in timely manner. Assists individual to increase community tenure, enhance quality of life and attain highest level of independent functioning. Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) and participation in evening and weekend shift work schedules required for delivery of services to CTT's assigned caseload. Skills Required: Must have good verbal/written communication skills and work well with people; good, creative problem solving skills; ability to work independently and be flexible/adaptive in handling changing priorities in a fast paced work environment; computer skills preferred. Education and Experience: Bachelor's degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling or education with two (2) years' related experience preferred; Bachelor's degree in nursing with three (3) years' mental health direct care experience; be a Registered Nurse (RN); High School Diploma and five (5) years of mental health direct care experience in human services with employment as an ICM staff person prior to April 1, 1989; Bachelor's degree in other disciplines with 12 social science credits; or High School Diploma plus 12 social science credits and five (5) years' experience in human service with two (2) years as an ICM technician or equivalent. Expertise in one (1) or more of the following required: behavioral health, criminal justice system, substance abuse, including training in PCPC, MR, geriatric and/or HIV/AIDS issues.. Must have a valid driver's license, auto insurance and must have use of a vehicle for work and on call Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law. Website: ************************

The Behavioral Health Case Manager, as part of the Philadelphia Behavioral Health System, works as member of a multi-disciplinary team that provide short-term outreach services to consumers (adults and children) and families who present with high acuity behavioral health needs. The Case Manager will work in collaboration with other service providers associated with the consumer and/or family (making linkages to new service providers when appropriate) to ensure coordination among physical health services, behavioral health services and other social services. The primary job function will be to provide case coordination and continuity of care planning by directly assisting the consumer and/or family to navigate the various systems. Duties and Responsibilities: Assess present strengths and level of functioning to develop client-centered and/or family-focused personal plans.” Consultation with social services and hospital sources will serve to enhance the comprehensiveness of the information. Participate in inter-agency planning meetings. Provide outreach and engagement to consumers and families who have been identified as having high acuity of need. Work with other members of the COC Unit to ensure that coordination of behavioral health care services goes uninterrupted from the assessment process through the treatment/services options with re-assessment when appropriate. Assist the identified consumer and/or family members to “navigate” the multiple systems involved in the provision of services that are necessary for stabilization and successful re-integration into the community. Provide coordination/linkage, monitoring and advocacy for the consumer and/or family with social service and other community resources. Provide linkage to educational and vocational opportunities, to behavioral health services and to physical health care in age and culturally-appropriate programs. Provide assistance to the consumer and family as linkages are made which enhance the ability to establish, improve and maintain community living. Focus on the assessment of needs, skill development related to these needs, problem resolution, establishment and building of support systems, acquisition of entitlements, etc. to assist in linking to longer term services. Maintain current information on available resources and adjunctive components of the DSS as well as on the necessary processes and procedures for accessing same. Advocate on behalf of the consumer and/or family to have access to the services and supports necessary for success. Demonstrate willingness to accept other tasks, as assigned by designated supervisor and to maintain a flexible work schedule. Bilingual (English/Spanish) is strongly recommended; but not a requirement. Education and Experience: A minimum of a Bachelor's Degree in a recognized Behavioral Health field with a minimum of two (2) years' experience in the Mental Health and/or Drug and Alcohol field in either or both child or adult component of the social services system; experience in a combination of at least two (2) of these areas and age groups is preferred. Active participation as a member of a treatment team, preferably community based treatment, minimum two (2) years' experience in this capacity. Additional consideration will be given to those applicants who are well versed in the children's component of the Social Services system within Philadelphia. Have all appropriate levels of “security' clearance. Valid motor vehicle operator's license with proof of insurability, prior to employment. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

PHMC is proud to be a leader in public health. SERVICE AREA: Housing & Justice Related Services PROGRAM: Delaware County Reentry Project (DCRP) The Evaluator/Case Manager will provide case management and behavioral health screening services for identified DCRP participants to assist with their reentry from incarceration. This is an in-person, field-based position that will also include work within the Delaware County jail. This position is part of a team that works in collaboration with the County and community-based providers in Delaware County. RESPONSIBILITIES: * Provide case management and behavioral health screenings to individuals who are incarcerated and who have reentered into the community in Delaware County. * Complete documentation of service provision within 24 hours of service completion in PHMC's electronic health record. * Provide resource coordination while participants are incarcerated. * Provide post-incarceration support. Monitor participants' adherence to follow-up with service referrals including attendance at behavioral health treatment programs. * Complete behavioral health and screening assessments for individuals within 30 days of their release from incarceration. * Travel throughout Delaware County to meet with program participants and providers. * Actively participate in team meetings, scheduled case conferences, and trainings as assigned. * Actively participate in individual supervisions, case reviews, and scheduled team-building events as assigned. * Collaborate with Delaware County jail personnel, probation/parole, community-based providers, and other assigned agencies as identified. * Assist individuals to link to reentry support services, faith-based institutions, behavioral health services, housing and employment resources, and other identified community supports. * Maintain participant records in accordance with agency standards, managed care, and licensing requirements. * Prioritize assisting participants to enroll in behavioral health treatment, physical health services, housing applications, employment, entitlements, vocational services, and educational services. * Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach. * Perform the majority of weekly work in the community, correctional facilities, and other locations where participants are available to meet. * Maintain a flexible work schedule if needed to provide participant services during nontraditional business hours. * Meet with participants weekly while they are incarcerated and biweekly post-incarceration. * Identify community resources to support participants' reentry efforts and make referrals as appropriate. * Coordinate activities with other members of the DCRP including the public defender, district attorney, and probation department. * Participate in DCRP meetings, Forensic Services meetings, and trainings as requested. SKILLS: * Knowledge of behavioral health services and Delaware County social service programs * Excellent public speaking skills * Excellent interpersonal skills * Ability to meet timelines * Excellent oral and written communication skills * Good analytical and problem-solving skills * Working knowledge of forensic population * Bilingual Preferred EDUCATION: Bachelor's degree in psychology, social work, education, or a related field EXPERIENCE/Requirements: * 2+ years of professional experience working within the criminal justice system required * Valid Drivers License with a reliabe vehicle required * Preferred: Experience in behavioral health services * Preferred: Experience in providing case management and evaluation services to a chemically dependent forensic population * Preferred: 2+ years of direct participant contact in a drug and alcohol treatment setting For additional information on Forensic Services, please visit the Forensic Services website: ****************************** PHMC is an Equal Opportunity and E-Verify Employer.

PHMC is proud to be a leader in public health. Focus on Fathers team provides case management services to adult fathers enrolled in the program. The Case Manager/Parent Educator will devote time to both roles. This position works with the Focus on Fathers team to provide case management services to adult fathers enrolled in the program. This person maintains weekly contact with participants through meetings (in-person or virtual) or phone calls. This person will be responsible for intake assessments, identifying and setting goals with participants, making appropriate referrals for supportive services, and completing periodic progress assessments, including closing assessments, to document participant progress. This person may also make warm transfers for services and/or accompany participants for social services and medical appointments, as appropriate. In the capacity of Parent Educator, the employee provides parenting education sessions to fathers, couples, co-parents and other caretakers of children-reports to Program Manager. Case Management Responsibilities: * Carries an ongoing caseload of 15-25 fathers * Assesses participant needs and strengths with input from other team members (i.e., parent educator, program manager) * Administers evaluation instruments, including intake and closing assessments, and maintains contact notes aligning with program and evaluation requirements * Develops service plans that support both program and participant goals * Utilizes a variety of contact methods to reach participants * Provides referrals and linkages for participant to services, including custody and child support case support, trauma counseling, mental health or substance abuse treatment, domestic violence treatment, and various other needs * Meets participants in a variety of settings, including online (virtually), participant home, and community * Actively supports and facilitates the ongoing recruitment and retention of parent graduates (fathers) to participate in the Focus on Fathers Alumni Parent groups * Participates in case conferences and trainings, and weekly team meetings * Actively engages in evaluation activity by attending/contributing to CQI team meetings * Works as part of a team; can function in peer-to-peer learning environment * Works with the program team to assist in the delivery of other program activities * Assists with program evaluation by entering participant data via web-based application * Complete program reports and other written documentation as required Parent Education Responsibilities: * Provide on-going parenting skills education groups for fathers, couples and co-parents at various community-based sites, using established curricula * Assist with tracking of participant progress to ensure course completion * Assist in identifying, recruiting, and engaging clients for the program * Complete program reports and other written documentation as required * Works closely with partner sites to ensure participant retention through follow up calls and in-person engagements * Work collaboratively between other programs in HPC and other agencies/organizations * All other responsibilities as assigned. Skills: * Excellent oral communication skills * Ability to engage underserved and hard-to-reach populations * Strong organizational skills, including the ability to prioritize multiple assignments * Knowledge of issues related to child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting * Availability during daytime and some evening and weekend hours * Willingness to travel throughout Philadelphia Experience: * Two years direct service experience working with men and families * Experience with clients facing substance abuse, mental health, employment, criminal justice and other issues * Strong experience with adult education and/or group facilitation * Comfortable working with adults in low-income communities * Knowledge of positive parenting principles and practices * Personal commitment to promoting and being a role model for fathers, couples/co-parents * Must be willing to work flexible schedule including some evening/weekend hours as requested * Must successfully pass child abuse clearance * Proficient with Microsoft Office, and web-based data collection applications Education Requirement: * Bachelor's degree in public health, social work, or related field preferred; or equal relevant work experience. PHMC is an Equal Opportunity and E-Verify Employer.

SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: New Pathways Project (NPP) Recovery Support Services (RSS) The Recovery Support Services (RSS) program is an enhancement service for the New Pathways Project (NPP) that supports individuals in recovery from substance use disorders. The RSS program provides non-clinical services that assist individuals in recovery in gaining the skills and resources needed to initiate, maintain, and sustain long-term recovery. The Recovery Support Outreach Case Manager provides individualized case management services to individuals in recovery. This role involves assessing client needs, developing recovery plans, connecting clients with resources, and offering ongoing support to promote long-term stability and well-being. The Case Manager serves as an advocate, ensuring clients receive appropriate services while fostering a person-centered and strengths-based approach to recovery. The Case Manager coordinates activities with members of the NPP Recovery Support Services program. MISSION & VISION: PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all. * Integrity - We are committed to building and sustaining trust across our teams, partners, and funders. * Impact - Our work is purposeful and rooted in a data-driven approach. * Accountability - We hold ourselves and each other responsible for getting things done, effectively managing resources, and achieving sustainable results. * Inclusion & Collaboration - We value and respect the inherent difference of all individuals, strive to amplify those voices and experiences, and are committed to working together to convene diverse perspectives, talents, and approaches to public health. * Credibility - We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us. ESSENTIAL JOB FUNCTIONS: The following outlines key responsibilities. Additional duties may be assigned as needed: * Conduct comprehensive assessments of clients' strengths, needs, and goals within the first 30 days of enrollment, with updates to be made every 6 months. * Develop and implement individualized recovery support plans. * Provide case management services, including linking clients to housing, employment, healthcare, and social services. * Collaborate with clinical providers, peer recovery support specialists, and community organizations to ensure coordinated care. * Be responsible for community outreach and external field follow-up with NPP participants (minimum 2 days in the field). * Monitor client progress and adjust support plans as needed. * Educate clients on harm reduction strategies, coping skills, and wellness practices. * Facilitate support groups, workshops, or educational sessions as needed. * Maintain accurate and timely documentation in compliance with organizational and regulatory requirements. * Advocate for clients' needs in healthcare, legal, and social service systems. WORK HABITS: * Demonstrates strong organizational skills and attention to detail * Maintains confidentiality and adheres to ethical standards * Works independently while also collaborating effectively with team members * Practices cultural humility and fosters an inclusive, supportive environment * Exhibits empathy, patience, and a nonjudgmental approach to client interactions PROFESSIONAL DEVELOPMENT: * Participates in ongoing training related to recovery, case management, trauma-informed care, and evidence-based practices * Seeks supervision and feedback to enhance professional growth * Maintains relevant certifications and licensure as required by PHMC KNOWLEDGE, SKILLS, AND ABILITIES: * Strong understanding of substance use disorders, mental health conditions, and recovery principles * Knowledge of local and national recovery resources, including housing, employment, and healthcare services * Excellent communication, interpersonal, and advocacy skills * Ability to de-escalate crisis situations and connect clients with appropriate interventions * Proficiency in case documentation and basic computer skills WORK ENVIRONMENT & LOCATIONS: * Primary Location: 2539 Germantown Ave., Philadelphia, PA 19133 * Work is primarily conducted in an office or community settings. * Some travel is required to accompany clients to appointments or provide outreach services. * May involve occasional evening or weekend hours based on client needs PHYSICAL REQUIREMENTS: * Ability to manage high-stress situations * Regular data entry * Ability to sit, stand, and walk for extended periods when necessary * Ability to lift up to 25 lbs. Occasionally * Ability to work in diverse environments QUALIFICATIONS: * Bachelor's degree in social work, psychology, counseling, or a related field required * Minimum of two years of experience in case management, behavioral health, or recovery support services * Experience working with diverse populations and knowledge of trauma-informed care principles * Preferred: Lived experience with substance use or mental health recovery and/or certification as a Certified Recovery Specialist (CRS), Certified Peer Specialist (CPS), or equivalent * Preferred: Previous experience in a harm reduction, recovery-oriented, or community-based setting * Preferred: Bilingual abilities (Spanish or other languages) SALARY GRADE: 15 PHMC is an Equal Opportunity and E-Verify Employer.

PHMC is proud to be a leader in public health. Turning Points for Children is one of the largest social service agencies in Philadelphia, supporting the needs of more than 10,000 adults and children throughout the city. We offer programs that help families raise safe, healthy, educated, and strong children. We partner with caregivers to develop and strengthen protective qualities and offer them the tools, skills, and resources needed to ensure their children's optimal development. Position Title: Case Manager of ELECT (Education Leading to Employment and Career Training) programming to expectant and parenting teens Reports To: Turning Points for Children's ELECT Program Manager (Family Support Services Department) Status: Full-Time/Non-Exempt Position Summary: Turning Points is one of the largest social service agencies in Philadelphia, supporting the needs of more than 10,000 men, women and children throughout the city. We offer programs that help families in raising safe, healthy, educated, and strong children by partnering with caregivers to develop and strengthen protective qualities and by offering them the tools, skills, and resources needed to ensure their children's optimal development. The Case Manager is responsible for the provision of case management and a broad array of academic and social services to eligible ELECT (Education Leading to Employment and Career Training) program participants (expectant and parenting young adults) to help them stay in school, navigate healthy parenting, graduate, successfully transition to employment/post-secondary education and achieve overall self-sufficiency. The ELECT program always works to connect the students to educational and cultural activities that promote students understanding of child development, nurturing parenting practices and exposes students to experiences that help them and their children grow and thrive. Specific Job Responsibilities Under the direction of the ELECT Supervisor, the Case Manager will: * Maintain a caseload of up to 25 students and work with the student's directly at their school, home or community sites on a weekly basis. * Retrieve, maintain, and upload required documentation for student enrollment in the program. Maintain thorough student records throughout the duration of student's enrollment in the program. * Adhere to data requirements and assure that case notes and other data (attendance, attendance notes, transition services, summer component, educational hours/service hours, etc) entry are timely and accurate. Attend data management and training and serve as back-up data coordinator. * Ensure that student requirements, attainment of goals and outcomes as indicated in the ELECT program guidelines are documented and attained. * Build and maintain collaborative relationships with partner schools to support student recruitment, retention, and resource coordination; attainment of school records; and ensure students can thrive at home, school, and work (when applicable). * Assist with the development of outreach materials and marketing strategies that support recruitment and retention of students receiving services and those eligible to receive ELECT services. Ensure all students are invited to Wednesday workshops and all cultural activities. * Attend ELECT team meetings, department meetings, and required training activities, including local and state conferences. Stay informed on research and best practices of supporting/engaging expectant and parenting teens/young adults. To be punctual for all meetings. * Support undergraduate and graduate student interns (engage in orientation, training, peer site visits). Position Requirements * Bachelor's degree required. * Evidence of experience working with expectant and parenting youth and families * Knowledge of human development with a focus on children and adolescents, child development, assessment, and clinical skills. * Excellent verbal and written communication skills. * Facilitation skills * Proficiency in using a personal computer, including Word, Outlook, and the Internet. * Current Pennsylvania Child Abuse History Clearance, Criminal History Check, and FBI Clearance. Technical Skills * Understanding of child, adolescent, adult, and family functioning. * Knowledge of challenges associated with teen parenting. * Commitment to providing supports and services to expectant and parenting teens. * Demonstrates the capacity to develop, supportive and be empathic in relationships. * Knowledge of and ability to identify environmental factors that impact families. * Knowledge of and collaboration with social service providers and community resources. * Cultural competency; ability to empower and involve others; problem-solving and conflict management skills; and developing community resources and cooperative working relationships with others. * A strong belief in the value of being father inclusive and valuing fathers as assets to their children. * Promotes the belief in the use of non-corporal means of discipline for the children. Other Skills and Behaviors Commitment - Committed to the success of Turning Points for Children. Dependable; keeps commitments to families, community partners, supervisor, staff, and colleagues, including timely and regular program attendance and responding to communications; is resourceful in working to find new ways to help; focuses on what it takes to get the job done. Culturally Competent - Has a comprehensive understanding of the dynamics of ethnic and cultural differences and the role they play in individual, family, and community functioning; demonstrates sensitivity to cultural and socioeconomic characteristics. Problem Solving - Diagnoses underlying or hidden problems and develops logical solutions. Work Under Pressure - Responds positively to frequent and/or tight deadlines; maintains composure under stressful situations. Relationship Building - Establishes smooth and cooperative working relationships with diverse families, colleagues, and external contacts, demonstrating sensitivity to cultural and socioeconomic characteristics; provides information and assistance to all and uses diplomacy and tact, especially during tense or stressful situations. Communication - Creates an atmosphere where an exchange of ideas and opinions are encouraged; actively listens to others; speaks clearly and effectively when sharing information with others; prepares written materials clearly and concisely. Teamwork - Ability to work in a team; promotes open communication for self and others; facilitates sessions to ensure group participation and desired results. Conflict Management - Negotiates with others to resolve conflicts or disputes; helps others find a common ground to resolve their conflict; establishes an atmosphere where others feel comfortable bringing disagreements into the open. Continuous Learning - Continually upgrades knowledge and skills; open to new ideas, methods, and program developments; willing to take on new assignments as needed to ensure program success and to advance the agency vision, mission and goals. Professional - Establishes relationships that are ethical, client-oriented and not self-interested; maintains appropriate appearance and behavior; interacts respectfully with all families and colleagues; conducts employment relations in accordance with the Employee Handbook. Establishes professional boundaries with youth and families. Salary Grade: 15 PHMC is an Equal Opportunity and E-Verify Employer.

Position Type: Part-time, Non-Exempt Accountability: Reports to: Program Coordinator The Case Manager/Financial Specialist (CMFS) is responsible for the development, coordination, and delivery of financial stability and economic mobility services for participants in the Focus on Fathers (FOF) parenting education program and related fatherhood initiatives. The CMFS provides direct case management with an emphasis on financial empowerment, employment support, and resource navigation. The CMFS will maintain regular contact with participants, conduct financial and employment assessments, facilitate workshops (including financial literacy and employment readiness), set and track participant goals, and cultivate partnerships with local employers, financial institutions, and community agencies. This position requires strong leadership, project management, and financial coaching skills, along with a deep understanding of barriers facing fathers in low-income communities. Responsibilities: * Carry a caseload of participating fathers, with an emphasis on financial stability, employment, and family self-sufficiency. * Conduct comprehensive intake, financial, and employment assessments to identify participant strengths, needs, and barriers. * Develop individualized service plans with participants, including financial, employment, and educational goals. * Facilitate financial literacy workshops, credit-building sessions, budgeting groups, and employment readiness trainings. * Provide guidance, coordination, and support to peers (including Case Managers) in relation to financial stability activities and resources to ensure cohesive service delivery. * Establish and maintain relationships with local financial institutions, employers, workforce agencies, and community organizations. * Provide referrals and linkages to job training, education, benefits screening, tax preparation, legal services, and supportive resources. * Maintain the highest level of confidentiality to ensure trust among program participants and the Health Promotion Council. * Maintain data compliance in the program's nFORM database; document participant progress, outcomes, and services provided. * Work with staff and partner organizations to market the program and recruit participants seeking financial and employment support. * Prepare and submit program reports and other written documentation as required. * Stay current with industry trends relevant to financial empowerment, workforce development, public benefits, and supports for fathers, including criminal justice involvement and trauma-informed care. * Participate in regular supervision sessions, team meetings, and staff meetings. * Meet participants in a variety of settings, including participant homes, community sites, online, and parenting or financial classes. * Participate in conferences, trainings, and professional development related to financial capability and workforce development. * Work as part of the Focus on Fathers team and contribute to a peer-to-peer learning environment. * Facilitate parenting education classes as needed, using the national fatherhood initiative's 24/7 Dad curriculum. * Other responsibilities and duties as assigned. Skills: * Strong knowledge of financial empowerment, financial coaching, and workforce development strategies. * Ability to work independently and as part of a team; flexibility, organizational skills, and ability to meet deadlines required. * Leadership and supervisory skills for guiding other case managers and staff. * Comfortable working with adults in low-income communities and individuals facing multiple barriers to financial security and employment. * Excellent written and oral communication skills. * Strong organizational skills, including the ability to prioritize multiple assignments. * Knowledge of issues related to fatherhood, child development, family life skills, healthy relationships, and healthy parenting. * Proficiency with email, MS Office applications, and web-based data systems. * Experience coordinating community events or financial workshops with multiple stakeholders. * Knowledge of social service agencies, workforce resources, and financial programs in Philadelphia. * Knowledge of public health theories, principles, and practices. Experience: * Two years of experience providing direct services in financial coaching, workforce development, or case management with individuals facing financial and employment barriers is required. * Two years of experience working with men and families, including those affected by substance abuse, mental health, criminal justice, and related issues. * Two years of experience facilitating group workshops or training sessions for adults. * Must be willing to work a flexible schedule, including some weekend/evening hours as requested. * Proficient with Microsoft Office and web-based data collection applications. Education Requirement: * Bachelor's degree in social work, finance, workforce development, human services, psychology, or a related field, OR 5 years of relevant experience required. PHMC is an Equal Opportunity and E-Verify Employer.

CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. These individuals measure at the highest level of medical necessity as defined by the state Adult Environmental Matrix. The ACT Teams are specialized teams that provide multidisciplinary clinical intervention, treatment, and assessment of individuals who may be young adults, heavy users of services, or actively involved in the criminal justice system and may also have co-occurring behavioral health diagnoses. ACT team staff provides case management supports consistent with the Community Support Program of Philadelphia. The Extended Care Vocational Specialist provides a comprehensive assessment process with the intent to offer recommendations and renders therapeutic and vocational services as required to address issues that might present a barrier to flourishing in the community. The Extended Care Vocational Specialist is also responsible for ensuring that the mission, goals and philosophy of the Community Treatment Teams (CTT) are operationalized within the team. The incumbent encourages strengths-oriented treatment/service planning that addresses the individual's principal needs, ensures continuity of care and enhancement of individual's understanding, acquisition and maintenance of independent living skills in the areas of: (a) compliance with behavioral health treatment; (b) interpersonal skills and social support/network building; (c) acceptance of personal responsibility in recovery and (d) accountability in fulfilling their legal obligations in order to remain in the community. Duties and Responsibilities: Provides comprehensive vocational assessments for assigned individuals; including writing comprehensive reports Participates in daily multidisciplinary team meetings to review progress on cases in order to ensure communication and a comprehensive approach to treatment, including collaborating with external teams to ensure coordination between systems; participates in group clinical supervision with the CTT Clinical Coordinator for skills enhancement Provides input in case reviews to court and other authorities, as deemed necessary and appropriate Provides 80% of available time in individual and/or group vocational activities for individuals on the team, with the goal of competitive employment Views individuals from a strengths-approach in preparation of treatment plans, with a focus on recovery principles Monitors service delivery to individuals to ensure appropriate level of service given, defined by Environmental Matrix score Establishes networks and liaises with community service providers to resolve problems and overcome barriers to service; including attending linkage and treatment team meetings, as needed; provides advocacy mechanism to ensure that individual needs are met Maintains and updates community resource file on vocational opportunities and contact people and develops employment prospects in conjunction with CTT Vocational Resource Specialist Completes all required reports and other documentation in a timely manner Maintains compliance with all applicable behavioral health treatment standards as set by state and county funding authorities and ensures that agency standards, policy and procedures are adhered to by team members Participates in Clinical Care, Open Forum and other required agency and external meetings; attends in-service and other training in order to meet mandated training hours Plans and assists individuals to increase community tenure, enhance quality of life and attain highest level of independent functioning Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) and participation in evening and weekend shift work schedules required for delivery of services to CTT's caseload Performs other duties as required Skills Required: Must have excellent verbal and written communication skills; ability to work well with people; have good, creative problem solving skills; excellent clinical skills including assessment; individual and group therapy, knowledge of behavioral health and criminal justice systems; community resources, computers skills, be able to work independently as well as part of a team; flexible and adaptive in handling changing priorities in a fast paced work environment; able to work extended hours as may be required to complete projects. Education and Experience: Bachelor's degree preferably a degree in Rehabilitation Counseling or a Master's degree in (including, but not limited to) social work, psychology, rehabilitation, counseling, activities therapy or criminal justice with at least two (2) years of experience in clinical assessment and therapeutic work; one of which must have been in vocational service delivery. Expertise preferred in various therapeutic treatment modalities and one (1) or more of the following areas: criminal justice, substance abuse or geriatric issues. Physical Demands: Ability to sit for at least one (1) hour at a time and to use a computer and telephone. Able to climb stairs at participant's residences; bend, stoop, push and pull file drawers, and lift up to 201bs when handling supplies, etc. Able to work in the community for a significant part of the day. Essential Functions: Must have a valid driver's license, auto insurance and must have use of a vehicle for work and on call; ability to work in a team environment and share office space; ability to work evenings and weekends in meeting responsibilities. Equal Opportunity Employment: PMHCC, Inc is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preference, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.

PHMC is proud to be a leader in public health. Provide services to assigned youth in Turning Points for Children's Family Finding program, utilizing solution-focused questioning and other interview techniques. Also will be responsible for all family finding efforts, ensuring that the child or youth is connected with their family and significant individuals when found. Specific Job Responsibilities Provide Family Finding Services Including: * Communicate with the assigned DHS or CUA worker in writing and via phone after the case was assigned. If communication does not occur after three consecutive phone calls and follow-up e-mails, the FF supervisor will be notified to assist. Initial questions for CUA and intake should be used (for children under 12) during this initial conversation to obtain accurate and complete case background, as well as request documentation. * Visit with the youth or make contact via phone, depending on location by the 7th day of service and then every month as appropriate. In-person intake MUST occur barring unusual circumstances. * Send letters to required parties by the 15th day of service; follow-up with a phone call and/or follow-up letter as needed. May be required to visit in person if no response. Follow protocol to document other family information and provide proper notifications based on success or lack thereof of this effort. * Follow through with identified supports ONGOING during casework. If supports are identified early in the case, the case manager is expected to begin moving forward with their level of support. This will be specific to each family, but should be an ongoing process during each case. * Complete reports including a detailed background, including names and DOBs for all kids being served, the reason for placement or system involvement, situation of bio parents, brief case history, current placement details, court history, and identification of program court-ordered status (if applicable). * Complete timely supervision notes that include: case background, updated family list, notes about communication with the team, progress on the case AND identified next steps. Steps from the previous note should be completed and identified as completed. * Adhere to all standards for confidentiality. * This is a hybrid position. Skills: * Knowledge of social services, child welfare, and family systems services. * Strong writing and oral presentation skills. * Strong organizational skills, an ability to multitask, and prioritize. * Strong interpersonal skills, respectful, and courteous nature. * Able to work independently, demonstrating good judgment. Experience: * Required: at least 2 years of experience in child welfare. * Current Pennsylvania Child Abuse History Clearance, Criminal History Check, and FBI Clearance. * Understanding of child, adolescent, adult, and family functioning. * Demonstrated ability to effectively establish connections with families, community, and internal/external agency partners. * Previous experience as an Adoption Worker or Foster Home Certification Worker is a plus Education Requirement: Bachelor's degree in social work or a related field required Equal Employment Opportunity