ParentChild+ Early Learning Specialist
Public Health Management Corporation job in Philadelphia, PA
PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers. The ParentChild+ Early Learning Specialist is responsible for providing home visits to families with young children aged 16 months to 4 years within emergency, transitional, and permanent housing. This year-round position follows each family on their caseload and continues engagement with them for 2 rounds of programming of 23 weeks each. The focus of these visits is to model how to use books and educational toys to generate enthusiasm for learning and verbal interactions which will increase and support school readiness.
These programs have a reputation in the community for providing culturally competent services with expertise in serving immigrant, homeless, and low-income families and individuals. Valuing diversity and championing anti-racism policy and program delivery are core values. The ParentChild+ Early Learning Specialist reports to and is supervised by the ParentChild+ Site Coordinator.
RESPONSIBILITIES:
* Provide home visits year-round for enrolled families of children aged 16 months- 4 years old according to the agency and National ParentChild+ guidelines (2 rounds of programming of 23 weeks each over the course of 1-2 years.)
* 2x a week home visits 30 minutes each, demonstrating how to use to cultivate language and verbal skills
* Delivery of books and toys to build a home library for each family
* Participate in recruitment activities year-round to enroll additional families
* Provide age and culturally competent services during hours convenient for the parents and children being visited
* Model behaviors that enhance children's development and promote school readiness
* Attend training for the ParentChild+ program provided by the Site Coordinator or ParentChild+ National Center
* Meet outcomes for services delivery determined by ParentChild+ and Supervising staff
* Coordinate delivery approach and services with other ParentChild+ staff
* Perform assessments at intervals as per program guidelines
* Provide documentation as required by the ParentChild+ National Center and PHMC programs
* Apply strength-based model as a method of delivering services for all families
* Attend weekly team meeting with Site Coordinator and other Early Learning Specialists
* Respond to messages daily during regular working hours
* Participate in recruitment activities
SKILLS:
* Demonstrated understanding of and commitment to multicultural practices
* Demonstrated ability to relate and work effectively with culturally, economically and educationally diverse families, staff, social service and community organizations and the public
* Ability and willingness to work independently and as part of a team and to make sound judgments without on-site supervision
* Good written and verbal communication skills
* Ability to make home visits as needed and to maintain confidentiality
* Ability to work flexible hours including weekends when necessary
* Ability to access reliable transportation
EXPERIENCE:
* Experience working effectively & respectfully in a multicultural setting; thorough understanding of culturally specific community. We will be serving English-speaking families residing in North Philadelphia
* Experience working with young children
* Willingness to participate in training and develop a knowledge of child development
* Former program participants encouraged to apply. This job includes the normal physical demands associated with office work including bending, lifting, and carrying.
* This position may include the need to attend weekend or evening meetings or trainings and might involve travel
EDUCATION REQUIREMENT:
High School Diploma preferred.
SALARY:
Pay grade 13
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Former participants of the ParentChild+ program are encouraged to apply.
PHMC is an Equal Opportunity and E-Verify Employer.
OST Provider Engagement Manager
Public Health Management Corporation job in Philadelphia, PA
SERVICE AREA: Child Development & Family Services (CDFS) PROGRAM: Out-of-School Time (OST) / Extended Day/Extended Year (EDEY) ROLE TYPE: Full-Time PHMC, a non-profit public health institute, serves as the intermediary entity for the City of Philadelphia Department of Human Services' Out-of-School Time Project (DHS OST) and the Mayor's Office of Education Extended Day/Extended Year Initiative (MOE EDEY). In this role, PHMC manages a citywide contract with approximately 160 programs and provides program monitoring and support, contract oversight, data management, and fiscal oversight. Combined, these two programs support approximately 9,500 youth in grades K-12 through after-school, before-school, and summer programs throughout the city of Philadelphia. The project aims to provide quality out-of-school time programming to improve life skills, increase academic engagement, expand enrichment opportunities, and prepare youth for higher education and employment.
JOB OVERVIEW:
The OST Provider Engagement Manager is responsible for managing and delivering training and technical assistance (T/TA) to support fiscal and administrative compliance and effective delivery of services. These T/TA initiatives are a component of a larger set of OCF-managed OST network and EDEY initiative supports and will need to align with those activities, which include programmatic supports and training, continuous quality improvement, and compliance management. This manager will have a particular focus on supporting the implementation of inclusive practices in the OST network that operate at EDEY schools. Under the direction of the Senior Performance Manager, the Provider Engagement Manager will coordinate their scope with the OST and EDEY network leaders within PHMC, OCF, and MOE. This position requires office and field-based activities.
RESPONSIBILITIES:
T/TA Design and Delivery
* Ensure that effective supports and relevant training content are delivered to OST programs related to contract compliance activities, DHS and other relevant licensing, delivery of inclusive programming, and business practices.
* Assist providers with the use of available data to inform program operations, including requests for budget modifications.
* Develop a system of tiered supports that includes a readily accessible repository of trainings and resources, group training events, and individualized technical assistance.
* Develop targeted resources as needed to support provider compliance with OCF OST tools, platforms, and protocols.
* Coordinate with the Contract Specialists in the delivery of invoicing and administrative T/TA.
* Liaise with PHMC and OCF embedded staff to support and coordinate overall T/TA activities for provider agencies.
T/TA Request and Referral
* Develop and implement a system to receive and track completion of requests and referrals for T/TA supports delivery.
* Perform outreach to providers in response to trends in system data and in response to direct provider requests for support.
* Coordinate with PHMC and OCF leadership to integrate T/TA resources into program compliance and quality protocols.
* Train providers and OST teams within OCF and PHMC to use the referral system.
Data Management and Analysis
* Establish metrics for T/TA activities and identify ways to improve effectiveness.
* Synthesize trends in T/TA activities and propose recommendations to improve systems operations.
* Utilize system performance data to support the Intermediary Director in aligning the T/TA activities with OCF priorities.
Other Duties
* Monitor OST subcontracts, as assigned.
* Submit text and data for monthly reports, board reports, and quarterly reports to the City.
* Participate in agency or team meetings, as required.
* Perform any other agency-related duties or special projects as directed by supervisor.
SKILLS:
* Knowledge of the regulatory frameworks in which OST providers operate (City business license, PA DHS childcare license, STARS, etc.)
* Demonstrated ability to implement inclusive practices in youth programming
* Knowledge of principles, practices, methods, techniques, literature, and current developments in OST
* Familiarity with Core Standards and other policies and practices related to the delivery of after-school and youth development services
* Knowledge of administrative principles and practices as they relate to the operation of programs
* Excellent oral and written communication skills
* Strong organizational skills
* Strong interpersonal skills
* Ability to work independently
* Ability to meet deadlines
* Technologically proficient, specifically in Microsoft Word, Excel, PowerPoint, and Outlook
EDUCATION:
Bachelor's degree in public health, education, policy, social services, public administration, or a related field required
EXPERIENCE:
* Minimum of 3 years of experience in training and technical assistance management, youth program administration, or youth inclusion support services
* Minimum of 3 years of experience with federal, state, or city program administration
* Preferred: Experience working with organizations serving children and youth
* Preferred: Experience working with training and technical assistance delivery, inclusive programming, program management, and data management
SALARY GRADE: 19
PHMC is an Equal Opportunity and E-Verify Employer.
Data and Evaluation Associate
Philadelphia, PA job
This posting is with the Philadelphia Office of Children and Families (OCF) Division of Performance Management and Technology (PMT). OCF supports Philadelphia's most vulnerable children and families and prioritizes safe children, strong families, and supported schools. OCF administers a number of City- supported programs, including Out-of-School Time, Career and Connected Learning (C2L) and PHLpreK. OCF also oversees the Department of Human Services (DHS), which provides child welfare services, delinquent services, and child welfare prevention programs to promote safety, permanency, and well- being for children and youth at risk of abuse, neglect, and delinquency.
The Division of Performance Management and Technology supports the core missions of OCF and DHS in the following ways:
Evaluating service quality and consistency, identifying needed improvements, and tracking these improvements over time;
Building a world class data and information technology infrastructure;
Developing and maintaining integrated information systems and data analytics so that practitioners can easily access and utilize quality and accurate data in their day-to-day decisions;
Strengthening how the child welfare system utilizes data to make informed decisions about the children and families we serve; and
Conducting short- and long-term research to evaluate the effectiveness of programs and system-wide initiatives in order to continually inform child welfare policy and practice.
The focus areas of responsibility of the Data and Evaluation Associate are to: 1) design rigorous mixed methods program and agency evaluations (integrating qualitative and quantitative data 2) clean, manage, integrate and analyze large data sets from OCF, system partners and other public institutions - utilizing various open source and licensed data cleaning and analytics software products 3) design, test and administer surveys to internal and external OCF stakeholders and partners - and 4) provide primary data integration and analysis support to performance management initiatives, including working with finance, child welfare and other OCF related data sets.
Duties and Responsibilities:
Identify, design and implement research and evaluation projects that advance program and system performance improvements
Develop and share knowledge of proprietary reporting and data collection tools
Team with IT to develop rigorous and innovative data solutions for stakeholders
Clean, manage and integrate data from key system sources - child welfare, juvenile justice, education, behavioral health and other possible system partners - to produce short and long- term outcome analyses
Generate graphs, tables and other data visuals using “R” and/or other appropriate licensed or open source software
Supervise interns and other junior staff responsible for supporting key performance management and data efforts
Plan and write reports and other communication pieces for OCF that translate complex child welfare data into accessible and easy to understand information for the general public
Advance data sharing and analysis within and across DHS stakeholders including, but not limited to, the Juvenile Justice System (JJS) and the School District of Philadelphia
Meet with key OCF service provider leadership and key practitioners and stakeholders to gather feedback on specific human service and education related research and evaluation initiatives
Work collaboratively with all relevant child welfare leaders and stakeholders to ensure quality implementation of performance management activities and processes
Prepare project reports, briefs, and/or presentations for OCF leadership and relevant system leaders and stakeholders
Performs related research, evaluation and supervision duties as assigned
Other relevant duties as assigned.
Skills Required:
Quantitative:
Knowledge of statistical software such as "R"
Understanding of social statistics theory, assumptions, and uses
Ability to perform generalized linear regression analysis, correlation analysis, and standardization for analysis across jurisdictions
Data visualization
Knowledge of mapping and dashboard tools similar to ArcGIS and Tableau
General:
Program evaluation and outcomes measurement
Strong research, analysis, and writing skills
Clear and concise communication of ideas and findings - orally and in writing
Effectively representing the project goals and activities to staff and stakeholders
Identifying several courses of action to make informed decisions about project development and implementation
Establishing and maintaining effective working relationships with child welfare system leaders and stakeholders
Microsoft Office Suite, including data analysis tools like Excel and/or Open Source tools
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax, and copier machines when necessary. Must be able to sit for up for extended periods of time, with breaks, looking at the computer monitor and using a keyboard and mouse typing or performing data entry functions. Able to travel.
Education and Experience:
Master's Degree in Social Policy, Public Administration and/ or relevant social science
At least three years experience in data analytics and cleaning, programming, research, and evaluation design and/ or other rigorous data research experience
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law
Auto-ApplyForensic Evaluator - Adult Safety & Responsibility
Public Health Management Corporation job in Philadelphia, PA
SUBSIDIARY: Joseph J. Peters Institute (JJPI) PROGRAM: Adult Safety & Responsibility Program (SRP) ROLE TYPE: Fee-for-Service (Contract) Joseph J. Peters Institute is a nationally recognized provider delivering expert clinical care for individuals suffering from the effects of trauma and for individuals with a history of sexual misbehavior and/or relational violence. Our Adult Safety & Responsibility Program provides specialized services for adults with sexual behavioral problems (including charges and/or conviction of a sexual offense) and adults with relational violence histories.
The Forensic Evaluator will perform Comprehensive Biopsychosocial Evaluations (CBEs), including psychosexual risk assessments, as well as Comprehensive Biopsychosocial Re-evaluations (CBRs). Evaluations are conducted by interviewing participants as well as other parties involved in participants' care. The Evaluator will write comprehensive evaluation reports for submission to the supervising psychologist.
WORKSITES:
* Adult SRP evaluations are conducted at JJPI's Chestnut St. Clinic in Center City Philadelphia.
* Reports may be completed remotely.
* Clinical meetings and scheduled supervision may occur on-site or virtually.
SCHEDULE:
* Approx. 8 to 24 hours per week (addl. hours may be available with Adult and/or Youth SRP depending on program needs)
* Evaluation appointments typically occur during morning and afternoon hours.
RESPONSIBILITIES:
* Perform outpatient Comprehensive Biopsychosocial Evaluations (CBE) and Comprehensive Biopsychosocial Re-evaluations (CBRs) for adults as part of a team and under the supervision of a psychologist.
* Interview participants and other parties involved in participants' care.
* Administer psychometric measures and interpret results.
* Write and submit comprehensive evaluation reports no later than two weeks after the date of evaluation.
* Maintain clinical records in accordance with agency, managed care, and licensing requirements.
* Adhere to JJPI's policy for completing documentation in Credible, including submission of invoicing on a biweekly basis.
* Communicate preliminary treatment recommendations to probation/parole for court-involved clients.
* Attend scheduled consultations for evaluators twice monthly.
* Understand and communicate within the agency and work to foster a collaborative team approach across all departments.
* Maintain own liability insurance.
SKILLS:
* Strong interviewing and assessment skills
* Strong writing skills
* Ability to function as part of an assessment team consisting of supervising psychologists and psychiatrists
* Ability to meet timelines
QUALIFICATIONS:
* Master's degree or higher in clinical or counseling psychology or clinical social work required
* Clinical intake experience required
* Preferred: Full assessment battery experience
COMPENSATION: Compensation is flat rate for evaluations. Rates are dependent upon the credentials of the evaluator.
PHMC is an Equal Opportunity and E-Verify Employer.
Behavioral Health Technician-COC
Philadelphia, PA job
The Behavioral Health Technician works as a member of a multi disciplinary case management team that provides short-term outreach services to individuals (Adults and Children) and families who present with high acuity behavioral health needs. The Technicians work will be primarily in conjunction with the Behavioral Health Case Managers and the Nurse to ensure that coordination of behavioral healthcare services go uninterrupted from the assessment process through the treatment /services options with re-assessment, as appropriate. The technician will provide support services to team members and individuals and/or families, as requested.
Duties and Responsibilities:
Provide supportive services to individuals with acute behavior health challenges.
Provide guidance and encouragement to individuals regarding self-care skills and activities of daily living.
Assist with the scheduling and keeping of appointments.
Observe the behavior, attitude and physical condition of individuals and family and their home environment and provide feedback to the treatment team of founded behaviors.
Encourage individuals and families cooperation with the treatment program; giving them reassurance and support, as needed.
Assist the Case Manager and Nurse in teaching the individual and/or family to access identified community resources.
Skills Required:
Demonstrated ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies, representing varying perspectives within a multi-diverse system of care.
Demonstrated qualities of integrity, stability, creativity, discriminatory judgment and negotiation skills. Working understanding of Recovery principles, the priority populations, cultural competency initiatives, case management and managed care principles.
Knowledge of community- based resources in Philadelphia.
Good oral and written communications skills.
Familiarity and functional ability with a personal computer
Education and Experience:
A minimum of a High School diploma with a minimum of five years' experience in the Mental Health and/or Drug and Alcohol field in either or both child or adult component of the social services system. Experience in a combination of at least 2 of these areas and age groups is preferred. Active participation as a member of a treatment team; preferably community based treatment, with a minimum one year experience in this capacity.
Mobility and ability to do ‘aggressive outreach' in the community in order to engage consumers and families.
Valid motor vehicle operator's license with proof of insurability; prior to employment.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law
Auto-ApplyYouth Forensic Evaluator - Fee-for-Service
Public Health Management Corporation job in Philadelphia, PA
SUBSIDIARY: Joseph J. Peters Institute (JJPI) PROGRAM: Youth Safety & Responsibility Program (YSRP) ROLE TYPE: Fee-for-Service (Contract) Joseph J. Peters Institute, a nationally recognized provider serving perpetrators and survivors of sexual abuse, seeks a fee-for-service Evaluator for its Youth Safety and Responsibility Program (YSRP). YSRP serves adolescents with sexual behavior problems. The Evaluator will perform Comprehensive Biopsychosocial Evaluations (CBEs) with intervention need assessment measures. This individual will also participate in biweekly consultation groups. The Evaluator will be responsible for providing the highest quality clinical services to YSRP participants. Experience treating adolescents with delinquency issues is preferred.
Reports to: Director of Youth PSB Programs and Evidence-Based Practices
RESPONSIBILITIES:
* Provide the highest quality clinical services to participants at JJPI.
* Develop and implement innovative techniques to serve JJPI participants more effectively.
* Perform Comprehensive Biopsychosocial Evaluations (CBE).
* Ensure the clinical quality of evaluation reports and ensure timely completion of reports (30 days for a final draft and 2 weeks for initial drafts).
* Analyze and integrate data gathered during evaluations to provide diagnostic conclusions and treatment recommendations.
* Provide comprehensive written reports to guide treatment and to respond to referral sources.
* Attend clinical meetings and scheduled supervision.
* Maintain clinical records in accordance with agency, managed care, and licensing requirements.
* Seek out appropriate professional training to meet licensing requirements.
* Develop and maintain professional relationships with other agencies.
* Understand the impact of caseload requirements on the financial performance of the agency.
* Promote the agency in interactions with other agencies and professionals.
* Complete initial evaluation-specific Wellness Plans.
* Complete and provide statistical reports (case management and clinical hours) at the end of each week/pay period.
* Provide CBEs and CBRs to participants in YSRP.
* Provide MSE and Clinical Formulation for CBEs.
SKILLS:
* Works effectively with other staff and contributes to the development of a team approach to treatment
* Provides input into new programs and works to implement more effective methods of delivering services
* Understands and communicates with other programs within the agency and works to foster a collaborative team approach across all programs
* Assists in developing and maintaining referral network
EDUCATION: Master's degree in a field related to clinical behavioral health work required
EXPERIENCE:
* 2+ years of relevant clinical behavioral health experience with adolescents required (can include internship/practicum experience
* Preferred: Experience working with youth with sexual behavior problems
* Preferred: Experience working with youth involved in the criminal justice system
COMPENSATION: Compensation is flat rate for evaluations.
PHMC is an Equal Opportunity and E-Verify Employer.
Data Application Specialist
Philadelphia, PA job
The Data Application Specialist works as a member of the HealthIT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge.
Duties and Responsibilities:
Participation in development and maintenance o f departmental and divisional data and governance programs
Database maintenance, optimization, and administration, as needed, to support DPH initiatives
Working closely with DPH, HealthIT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible.
Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity.
Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data.
Creation and maintenance of data visualizations, as directed
Application administration of and high-level support for DPH data management and visualization tools
Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques and common scripting languages
Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools and solutions.
Ensuring data security as per the appropriate standards of both IT and Public Health professions
Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration- friendly solutions
Operate as a member of the HealthIT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools
Create and maintain documentation on data-related solutions as implemented or used by DPH
Skills Required:
Demonstrated ability to learn and apply new languages, tools, techniques, and technologies
Fundamental understanding of databases, data structures
Familiarity with SQL, and SQL variations
Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby
Familiarity with data and database security; general knowledge of application controls and security
Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, QGIS) BI and dashboarding (Tableau) and emerging/ open source tools
Knowledge of data analysis tools such as R, SAS
Understanding of data APIs and Web services
Demonstrated ability to produce human-readable data reports
Ability to learn quickly and become comfortable with unfamiliar software and hardware environments
Ability to work, learn, and research independently
Ability to work as a team member, and to proactively help improve the skills of team members through knowledge sharing and demonstration
Work within established policies and procedures, and also exhibit good judgement
Ability to translate between technical and non-technical solutions in a business context
Ability to respectfully work through challenging situations with clients and colleagues
Dedication to respecting others and treating others equally regardless of differences of any kind.
Basic customer service skills
Ability to manage time and tasks in a complex environment with multiple priorities
Effective oral and written communication skills
Organizational and operational adaptability
Presentation and proposal writing skills
Education and Experience:
Minimum of 3-5 years data management, engineering, integration and/ or visualization
Certification or coursework in relevant technologies or topics a plus
Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position
Demonstrated experience in data management, integration, reporting and visualization preferably in a healthcare or public health environment
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyReferral And Claims Navigator
Public Health Management Corporation job in Philadelphia, PA
PHMC is proud to be a leader in public health. Health Promotion Council of Southeastern Pennsylvania, Inc. (HPC) has been providing chronic disease prevention and management services in the community since 1981. Health Promotion Council of Southeastern Pennsylvania, Inc. (HPC) has been providing chronic disease prevention and management services in the community since 1981. HPC's programs and services are delivered across key departments that address public health concerns such as nutrition quality and food access, asthma, arthritis, diabetes, pre-diabetes, nicotine and other addictions, cancer, hypertension, family and parenting health, and community violence through community-based outreach, education and advocacy.
The Training and Capacity Building (TCAP) department of HPC seeks a motivated and detail-oriented candidate with a background or interest in the intersection of public health, community services and clinical care for the role of Referral and Claims Navigator. This position is responsible for ensuring the seamless navigation of referrals and ensuring clean claims and successful reimbursement of eligible programs and services are tracked and completed through to our subcontracted partners. Referral navigation services are performed through the Health Referral Hub and Community Care Hub to ensure completed referrals to community and clinical resources while also ensuring individuals are assessed for Social Determinants of Health (SDOH) or Health-Related Social Needs (HRSNs). This Coordinator reports to the Program Manager and is a critical part of the TCAP department team within HPC.
The position is contingent upon available and ongoing funding from a variety of federal, state, and local private and public funding sources.
Health Referral Hub Responsibilities:
* Monitor Health Referral Hub phone calls, respond to voicemails, emails and text messages and engage prospective participants in eligibility screening and program enrollment.
* Make referrals to partner organizations utilizing PA Navigate, Vega or another referral platform.
* Conduct Social Determinants of Health (SDOH) screening, assessment, and perform data entry and resource navigation for identified Health Related Social Needs (HRSN).
* Complete insurance verification protocols as needed.
* Track referrals and collect data on referral outcomes, successes and challenges. Adjust workflows to maximize referrals as necessary.
* Conducts outreach to healthcare provider offices to increase referrals into the National Diabetes Prevention Program, and other evidence-based programs and services to address SDOHs for participating health plans, and Medicare/Medicare Advantage plans.
* Conducts outreach to community-based and other clinical partners to establish and maintain trust, collaboration and increase referral opportunities.
* Assists with the development of marketing and outreach resources for TCAP programs and services.
* Liaise with other HPC and PHMC departments to increase referrals into TCAP programming.
* Attends and represents HPC at community outreach events.
* Participates in and initiates conversations that contribute to new approaches for the improvement of program delivery, content, and/or evaluation.
* Participate in team meetings, staff meetings and regular supervision.
* Ensures all job assignments are completed according to timeline and priority.
* Perform other duties and responsibilities as assigned.
Claims Processing Responsibilities:
* Support claims processing by supporting internal and external data collection and management procedures; complete insurance validation as necessary.
* Submit claims using PC-ACE software or other claims software as needed.
* Assist colleagues with claims reconciliation. Liaise with technology vendors as needed to clean claims.
* Provide updates to department colleagues on denied claims, reasoning and potential solutions.
* In partnership with department colleagues, develop Stand Operating Procedures and best practices associated with claims submission and reconciliation.
Skills:
* Effective verbal and written communication
* Sufficient knowledge and capability with Microsoft Suite, specifically Word, Excel, PowerPoint, Teams and Outlook
* Sufficient knowledge of insurance types and claims processing requirements; willingness to learn if gaps in knowledge
* Sufficient knowledge of medical and insurance terminology, CPT, ICD coding structures and billing forms (i.e. CMS 1500). Willingness to learn if gaps in knowledge.
* Strong organizational and time management skills, attention to detail, flexibility and ability to work independently and as part of a team
* Willingness and ability to adapt to changing work demands and to understand and implement all policies and procedures of a complex, multi-service organization
* Personal commitment to promoting and learning about healthy lifestyles
* Ability to handle confidential information in accordance with company policies and procedures
* Strong customer services skills and Comfortability in public engagement settings.
* Bilingual in Spanish and English is a plus, but not required.
Experience:
1 to 3 years experience with medical and insurance terminology, CPT, ICD coding structures, billing forms (i.e. CMS 1500) and claims processing requirements
Education Requirement:
* High School Diploma or GED
* Willingness to obtain additional training and certifications, such as - claims and billing coding, Community Health Worker, Peer educator and facilitator
PHMC is an Equal Opportunity and E-Verify Employer.
Care Concierge
Public Health Management Corporation job in Philadelphia, PA
MISSION STATEMENT: Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.
JOB OVERVIEW:
The Care Concierge/Community Healthcare Worker is dedicated to individuals seeking care at the Public Health Campus at Cedar. This position will promote the services and programs on the Cedar Campus as well as a continuum of community-based resources, including those provided by PHMC. The Care Concierge will help to facilitate patients' access to services that address healthcare and social determinants of health needs. The Care Concierge will serve as a liaison, link, and intermediary between the community and health and social services on the Cedar Campus.
The Care Concierge builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.
The Care Concierge will have a deep knowledge of the services available on the Cedar Campus, of PHMC and its affiliates, as well as of community-based organizations in the areas surrounding the campus.
RESPONSIBILITIES:
* Greet patients and assist with navigating the Cedar campus space.
* Connect and guide patients to community resources to meet their social determinant of health (SDOH) needs as well as behavioral and physical health care needs.
* Assist patients in navigating the healthcare system and connect to resources across the PHMC enterprise.
* Support members, as needed, in selecting programs/providers, making appointments, and planning transportation.
* Maintain constant communication with Cedar campus partners to ensure that all members of the patients' healthcare team are informed, and duplication of effort is avoided.
* Champion the campus' services in the community.
* Maintain necessary tracking data of participants, outreach activities, and outcomes.
* Locate and engage patients through patient outreach, coordinating outreach efforts with outreach teams across the PHMC health network, as well as resources in the community (e.g. hospitals, social services).
* Document all services and contacts in a timely manner in the electronic health record system and other tracking systems.
SKILLS:
* Excellent oral/written communication skills.
* Ability to adapt to fast paced environments and demonstrate flexibility in operating within changing work settings.
* Ability to represent the agency and facilitate a relationship with the community.
* Excellent time management skills and attention to detail.
* Written and oral fluency in English.
EXPERIENCE:
* Experience working with vulnerable populations substance use and/or mental health disorders for at least 2 years preferred.
* Experience working in a community-based setting for at least 1 to 2 years.
* Demonstrated knowledge of community-based services in Philadelphia.
* Demonstrated Knowledge of West Philadelphia is a plus.
* Familiarity working as a member of an interdisciplinary team.
* Experience navigating complex healthcare and social services systems.
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION REQUIREMENT:
* High School Diploma/GED required, Bachelor's degree strongly preferred.
* Certification as Community Health Worker preferred.
PHMC is an Equal Opportunity and E-Verify Employer.
Mobile Certified Recovery/Certified Peer Spec
Philadelphia, PA job
The Certified Peer Specialist (CPS)/Certified Recovery Specialist (CRS) focus on providing behavioral health intervention, and other recovery support services for adults with substance use disorder (SUD) and/or co-occurring disorders in the community as an integral part of the Mobile Outreach and Recovery Services (MORS) Continuity of Care (COC) team.
The CPS/CRS Mobile play a crucial role in supporting individuals by promoting long-term recovery within the context of the community. CPS/CRS Mobile operates as a comprehensive support system, combining personal experiences, mentorship, advocacy, motivation, and respect for individuality. CPS/CRS aim is to prevent relapse, promote long-term recovery, and contribute to the development of a strong and supportive recovery-oriented community.
The CPS/CRS work collaboratively with Behavioral Health Case Manager (BHCM) to provide support to individuals seeking behavioral health care and recovery support services in the community. CPS/CRS and BHCM professionals work ensure warm handoffs, smooth transitions, and continuity of care for individuals in need.
As a part of the warm hand-off process, the CPS/CRS position involves facilitating linkages to care/services, providing support, conducting assessments, ensuring continuity of care, and maintaining accurate records to help individuals access services across a continuum of care to achieve their health and wellness goals in the community. This position may also require telephonic outreach, data entry, and periodic reports.
This position is based at designated locations in communities deemed high risk for substance misuse and heroin/opioid overdose such as Kensington and other “hot spots” in Philadelphia County. No less than 75% of the time shall be spent conducting outreach, engagement, assisting with escort/transport of eligible individuals to care and supportive services as needed. CPS/CRS must also be able to work closely with multidisciplinary teams and organizations in the community.
Duties and Responsibilities:
Conduct assertive outreach and engagement targeting adults seeking behavioral health care and recovery support resources throughout Philadelphia County.
Offer recovery support to individuals seeking services and resources to combat SUD and co-occurring disorder in designated communities.
Identify and support linkages to behavioral health care, including medication assisted treatment (MAT), and community-based recovery-oriented resources (i.e., educational, vocational, social, cultural, spiritual, self- help, professional services, etc.) that support the individual's goals and interests.
Assist in the development and enhancement of individualized recovery plans by identifying and prioritizing strengths and needs, recognizing pathways to recovery, and advocating for recovery and community resources.
Collaborate with BHCM and other stakeholders to provide effective recovery support services for individuals on caseload.
Maintain notes, reports and accurate records in files and database(s), adhering to established program standards.
Maintain confidentiality regarding information received during the facilitation of recovery support services along with an understanding of federal, state, and local confidentiality rules and regulations.
Engage in continuing professional development and education relative to recovery support services to enhance knowledge, skills, and abilities as required to maintain credentials.
Skills Required:
Must be a Certified Peer Specialist or Certified Recovery Specialist with at least one year of experience working in the behavioral health field.
Bilingual (Spanish/English) preferred, but not required
Education and Experience:
High school diploma or equivalent. Also, CPS/CRS must be on record with at least 2 years sustained, current recovery history.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyPT Certified Recovery Specialist
Philadelphia, PA job
Job Description
The Philadelphia Department of Behavioral Health and Intellectual dis Ability Services continues to support a pilot project within the Journey of Hope Project (JOH) to demonstrate the results of implementing a holistic model for treatment and post-treatment services for individuals experiencing chronic homelessness and substance use disorder.
A crucial part of the pilot project is providing Certified Recovery Specialist (CRS) support, including a Lead CRS, to JOH Members and Alumni. DBH and JOH Project will be supporting the hiring of two CRSs via state reinvestment funds, to learn and implement a promising model of peer support services. This JOH Project will also be hiring 3 Peer Stipend Worker (PSW) positions to offer paid internships to JOH alumni seeking to re-enter the workforce and explore becoming a full time CRS.
This position will work closely with JOH supervisory staff to lead, guide, and coordinate the provider CRS positions, as well as the PSW positions, as well as support current participants and alumni of the JOH project in their overall recovery process.
Duties and Responsibilities:
The overarching responsibility for the CRS in the JOH Project will be to provide support to JOH members as they reintegrate into their communities to sustain their recovery and wellness and pursue their desired life. To do so, this staff person will:
Participate as a full member of the pilot site's integrated service team.
Strategically share personal recovery experiences and develop authentic peer-to-peer relationships.
Assist members with identifying their interests, gifts, skills, passions, life goals, and hopes for the future, as wells as personal sources of resilience and hope.
Assist members with identifying and connecting with the supports and services that will help them sustain their wellness and recovery over time.
Assist members with identifying their short- and long-term needs, preferences, and goals related to services.
Support members in practicing new skills learned in treatment and developing routines to prepare for community integration.
Work with people who may be actively using.
Work in partnership with clinical staff to provide individualized services.
Support members with identifying and strengthening their relationships with recovery allies.
Assist members in identifying their personal obstacles to recovery.
After housing match, assertively connect members to relevant community resources and activities in their preferred neighborhood.
Accompany members to appointments and other recreational activities, while conducting warm handoffs, when appropriate.
Continuously expand knowledge of the community resources, services, and programs available to members, and build ongoing relationships with these organizations.
Facilitate peer support groups including but not limited to weekly JOH Alumni Group and SMART Recovery group(s).
Assertively engage and support members who have transitioned from residential treatment to community housing.
Participate in orientation, training, staff meetings, and supervision.
Write chart notes that describe individual encounters and group experiences.
Keep accurate and timely documentation.
Track information needed for pilot project.
Skills Required:
Lived experience with a substance use condition.
Open-mined and willing to work with people of diverse races, backgrounds, genders, sexualities, religions, ages, and abilities.
Willing to explore biases and improve interpersonal communication.
Ability to use lived experience to engage, establish rapport, and promote change.
Ability to deliver services and activities at times and locations that are necessary to meet the needs of the target population.
Ability to work directly with people who may be actively using.
Ability to work part time.
Ability to use public transportation.
Availability to work a flexible schedule, including evenings and weekends, as needed.
Knowledge of recovery support services, including a basic understanding of peer support services.
Knowledge of services in the community.
Commitment to supporting multiple pathways to recovery, including medicated-assisted treatment (MAT), medication for opioid use disorder (MOUD), and harm reduction interventions/approaches.
Basic computer skills (Word, Excel, Outlook, etc.) and ability to use a computer/keyboard/mouse/laptop including using virtual platforms for various meetings (i.e., Microsoft Teams, Zoom, etc.).
Work with program leadership to ensure all staff are knowledgeable about the role of peer staff
Coordinate with other JOH project CRS staff to ensure they have access to resources and materials to effectively and timely respond to members' needs and preferences.
Model for CRS staff in JOH Project how to strategically share personal recovery experiences and develop authentic peer-to-peer relationships.
Foster a means to work with members in the community.
Education and Experience:
Must be willing/able to obtain CRS credential/certification within 6-8 months of hire
Strongly preferred lived experience with homelessness
Strongly preferred lived experience as a Journey of Hope Alumnus
GED
People who identify as trans, non-binary, Spanish-speaking, BIPOC, or women are strongly encouraged to apply
Physical Demands:
Ability to sit or stand for minimum of one (1) hour. Ability to lift up to fifteen (15) pounds. Ability to travel throughout The City as needed via foot, public transit, car, etc.
Essential Functions:
Able to perform duties and responsibilities & physical demands of this positions, as required of this position. Must also have the skills required.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law
Bilingual Family Engagement Coach
Public Health Management Corporation job in Philadelphia, PA
PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers. SUBSIDIARY: National Nurse-Led Care Consortium (NNCC)
PROGRAM: Parents as Teachers (PAT)
JOB OVERVIEW:
The Bilingual Family Engagement Coach implements the Parents as Teachers (PAT) model in Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali, Persian and English, emphasizing parent-child interaction, development-centered parenting, and family well-being in their work with families. Utilizing the PAT Foundational Curriculum in diverse, equitable, and inclusive ways, the Bilingual Family Engagement Coach partners and facilitates reflection with families to provide voluntary individualized services. Services are conducted in families' homes, or in an agreed-upon alternate location, and include education, personal visits, group meetings, screenings, and linkages to a network of resources for parents and children. Additionally, playtime and fun are a vital component of every visit with a family. To effectively engage with other language-speaking families and provide culturally appropriate services, fluency in Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali, Persian and English (spoken and written) is necessary. The Family Engagement Coach reports to the PAT Supervisor or PAT Program Director and works collaboratively with other Family Engagement Coaches, administrators, and senior staff/leadership to build and improve the organization's strength-based, client-centered culture.
RESPONSIBILITIES:
* Completes all required PAT and NNCC education
* Builds and maintains an active caseload of 18-20 predominantly Spanish-speaking families raising children under the age of five
* Develops therapeutic relationships with and offers support and guidance to parents and caregivers enrolled in the program focusing primarily on early childhood education, development, and social-emotional needs
* Plans and conducts home visits according to PAT guidelines and family goals/preferences
* May need to interpret conversations, translate documents, and ensure that Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali, Persian and English-speaking clients fully understand important program-related information and resources
* Facilitates or supports the implementation of monthly family events, ensuring they are accessible to and inclusive of Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali, Persian and English speaking families (Group Connections)
* Documents in appropriate databases maintaining complete and accurate records to ensure continuity of services and meet family, programmatic, funder, and state/federal needs
* Attends weekly/monthly supervision and all staff meetings
* Participates in business development activities to increase awareness and accessibility of NNCC programs including family recruitment efforts in target service areas
* Participates, as appropriate, in NNCC educational activities, including new employee orientation, professional student training, and staff professional development meetings
* Engages in ongoing professional development and training in relevant areas including but not limited to motivational interviewing, mental health wellness, intimate partner violence, and cultural consciousness
* Complies with PHMC, NNCC, and program-specific policies and procedures, including HIPAA confidentiality standards
* Recognizes the role of race, income, age, immigration status, and other individuality in shaping health inequalities and regularly self-reflects about personal identity and bias within the work
* Demonstrates a commitment to advocacy efforts that support families with a special focus on Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali, Persian and English-speaking populations
* Fulfills other responsibilities as assigned
SKILLS:
* Detail-oriented and can focus on the task at hand catching errors and fixing them efficiently and professionally
* Strong time management skills with the ability to be self-directed in accomplishing responsibilities and meeting due dates
* Moderate to advanced computer competence including use of the internet, email, word processing, and data input
* Strong documentation and critical thinking skills
* Professional verbal and written communication skills that are flexible and responsive to the audience served
* Ability to work with a diverse patient population including people with limited English proficiency
* Display a non-judgmental, caring, and compassionate approach to families and colleagues
* Welcomes feedback and demonstrates a strength-based solution-oriented mindset
* Open and adaptive to change
* Able to work as part of a team and collaboratively with other professionals, families, and community members
WORK CONDITIONS:
* Flexible schedule including some early evenings and weekends
* Must be physically able to perform the job in homes and community environments
* Light to moderate lifting and transport of program/client materials
* Work assignments involve travel throughout designated areas to multiple locations, including government and private agencies and partners.
QUALIFICATIONS:
* Fluency in Mandarin Chinese, Hindi, Arabic, Indonesian, Russian, Bengali or Persian (Spoken and written)
* At least 2 years of experience working directly with families and young children
* Previous experience conducting home visits (preferred)
* Knowledgeable about local neighborhoods, home visitation models, early childhood development, and community resources applicable to family-child health
* Able to work on-site or off-site per assignments/commitments
* Valid driver's license and auto insurance with consistent access to a reliable motor vehicle
* Satisfactory criminal and child abuse clearances
EDUCATION REQUIREMENT:
Must meet one of the following:
* Bachelor's degree in social work, human services, early childhood education, or psychology
* Associate degree or 60+ college credits in social work, human services, early childhood education, or psychology and 5+ years of experience working directly with families and young children
COMPENSATION:
* PHMC Pay Grade 16
* Commensurate with education and experience
PHMC is an Equal Opportunity and E-Verify Employer.
Staff Psychologist & Forensic Support Team Co
Philadelphia, PA job
The Behavioral Health and Justice Division (BHJD) is committed to working towards reducing criminal justice involvement for Philadelphians with behavioral health challenges, including Serious Mental Illness (SMI). BHJD organizes its work according to the Sequential Intercept Model, identifying opportunities to intervene at various points of criminal justice system involvement to deflect and divert individuals away from further penetration of the system and into the behavioral health system. By helping connect individuals to needed treatment and support services that promote stability in the community, BHJD believes that Philadelphians are less likely to be arrested and can achieve health, well-being, and self-determination. BHJD also aligns with Stepping Up and focuses its efforts on lowering the number of Philadelphians with SMI admitted to the Philadelphia Department of Prisons (PDP), reducing their length of stay, connecting them to treatment/supports upon release, and reducing recidivism.
The Forensic Support Team (FST) of BHJD was established to meet the unique needs of Philadelphians who are adjudicated not competent to stand trial. The Staff Psychologist & FST Coordinator is a part of this team, which was created to work within the Philadelphia Department of Prisons (PDP) and Norristown State Hospital (NSH) in order to assist individuals while in jail, when transitioning from jail to NSH, and when re-entering the community typically under the court's jurisdiction. To support this forensic population, the FST and the Staff Psychologist & FST Coordinator help individuals navigate the Philadelphia judicial and behavioral health systems while also seeking to address each individual's unique legal, behavioral, medical, physical, cultural, and/or financial needs. The Staff Psychologist & FST Coordinator becomes an important part of a team comprised of: one (1) FST Supervisor (a licensed psychologist); three (3) Clinical Assessors, and one (1) Post-Doctoral Resident.
The Staff Psychologist & FST Coordinator functions to coordinate activities of the FST in addition to completing clinical assessments and system navigation for justice-involved individuals with behavioral health challenges. The Staff Psychologist & FST Coordinator is responsible for orienting new team members, supervising Master's or Bachelor's level interns, taking the lead on team initiatives, facilitating internal or external meetings, and assisting with community-referred evaluations. The Staff Psychologist & FST Coordinator also assists the FST Supervisor with review of the team's evaluations. The Staff Psychologist & FST Coordinator can also provide ad-hoc/booster training to enhance the forensic report writing of Masters-level clinicians. This provides an extra layer of quality control and improvement in report writing, allowing a senior FST member to support skill development in other FST members. In addition, since FST is part of BHJD, the Staff Psychologist & FST Coordinator would be expected to assist with division-wide projects that could encompass behavioral health, justice-related programs or initiatives overseen by BHJD.
Duties and Responsibilities:
The Staff Psychologist & FST Coordinator will utilize their experience and knowledge in the field to assist individuals who have been adjudicated not competent to stand trial (IST) and/or non-restorable due to severe mental illness and criminal justice involvement. More specifically, the Staff Psychologist & FST Coordinator will help these individuals and the individual's support system to navigate PDP, NSH, the court system, residential programs (if needed), and support services upon reentry into the community. He or she will also reduce barriers that keep these individuals with mental illness and criminal justice involvement from accessing timely treatment by identifying behavioral health needs and directing individuals to appropriate resources.
To be successful in this role, the Staff Psychologist & FST Coordinator must be:
Relationship builder:
Building and maintaining effective working relationships is the foundation of effective forensic navigation. The Staff Psychologist & FST Coordinator will continue to build upon existing relationships and utilize those relationships to improve coordination of care and reduce barriers for re-entry for people with mental illness who are involved with the legal system. The Clinical Assessors, and especially the Staff Psychologist & FST Coordinator, have collaborative working relationships with several different groups of people: individuals who are incarcerated, the individual's family members, healthcare teams within PDP, assistant district attorneys, defense attorneys, criminal court officials, Norristown State Hospital staff, and resource providers within the community. The Staff Psychologist & FST Coordinator will also be asked to orient and introduce new staff members to these systems. When orienting staff or building work relationships, the Staff Psychologist & FST Coordinator is expected to practice cultural humility.
Clinical care coordinator
The Staff Psychologist & FST Coordinator conducts forensic evaluations and coordinates care for individuals who are adjudicated not competent and/or non-restorable in Philadelphia. They coordinate with the court system, NSH, and treatment providers to determine the most clinically as well as culturally appropriate and effective interventions and levels of care, and they provide the needed linkages. They plan re-entry for individuals who will be returning to the community. Moreover, the FST Coordinator enhances the continuity of care as individuals transition between PDP, NSH and the community. They may be tasked with assisting other members of the team with cases as appropriate.
Creative problem solver
The Staff Psychologist & FST Coordinator finds creative solutions to barriers. Some individuals with mental illness utilize commonly used services, but others have unique needs that require initiative and creative thinking to locate the appropriate resources. The Staff Psychologist & FST Coordinator will utilize their years of experience and educational resources gained through licensure to locate and access such resources.
Organized information manager
The Staff Psychologist & FST Coordinator manages and tracks a large amount of information about each individual that he or she evaluates and the multiple systems that each individual must navigate. He/she will monitor referrals, evaluations, legal statuses, and treatment histories of Philadelphians who are adjudicated not competent and/or non-restorable. In addition, the Staff Psychologist & FST Coordinator will be tasked with assisting the FST Supervisor with tracking challenging cases, initiating clinical follow-up and taking the lead on organizational charts. By law, this information must be kept confidential and secure. It is important that the Staff Psychologist & FST Coordinator understands how to ethically manage this information with a professional and systematic approach.
Peer Supervision and Training
The Staff Psychologist & FST Coordinator assists the FST Supervisor with review of the team's evaluations. This allows team members to receive support from a senior team member in developing their writing style and learning best principles of forensic report writing. The Staff Psychologist & FST Coordinator will also work with the FST Supervisor to address areas of improvement for reports and provide individualized training to help build staff report writing skills.
Specific duties:
Perform Level of Care and other-discharge related assessments for individuals adjudicated not competent and/or non-restorable that are detained at the PDP or NSH
Conduct psychologist testing for complex clinical referrals, including assessment of individuals with potential neurocognitive or neurodevelopmental conditions, assessment of individuals with personality disorders, and assessment of individuals with severe and unremitting serious mental illness
Attend treatment team meetings for individuals detained at NSH to monitor progress and/or changes in clinical presentation
Facilitate access to re-entry services and programs
Identify individuals for diversion and share with appropriate justice partners
Review legal status, commitment type, charges, competency opinions and findings, and clinical needs for all individuals on the waitlist to NSH on an ongoing basis
Maintain accurate, confidential records documenting services provided and unmet needs using appropriate databases
Remain current with resource and referral information
Maintain list of community resources
Alert key individuals (e.g., PDP staff, Public Defender) upon marked changes in clinical or legal status to trigger appropriate interventions
Coordinate with courts to ensure timely court hearings and legal proceedings, particularly when an individual's clinical or legal status changes
Assist the FST Supervisor in managing and supervising the FST, including providing direct supervision to select Master's-level Clinical Assessors
Assist the FST Supervisor in serving as BHJD liaison to internal and external partners (e.g., IdS, CBH, TIP) Provide early-stage review of FST reports and identifying areas of report writing development for junior team members
Provide individualized training to team members to assist in report writing skill development
Build and maintain relationships with key staff
Attendance at conferences to represent and support DBHIDS
Identify gaps in re-entry resources offered and work to bridge those gaps
Provide behavioral health literacy and continuity of care training to both behavioral health providers and criminal justice personnel
Other duties as assigned
Other Job Requirements
:
Provide updated progress reports for criminal court hearings and attend those hearings when necessary. Assist with a division-wide projects, orientation of new Clinical Assessors, and supervision of a Master's or Bachelor's level intern (if applicable). In addition to the above responsibilities, the Staff Psychologist & FST Coordinator would also take the lead with team initiatives, facilitate internal or external meetings, and assist with community-referred evaluations.
Education, Experience, and Skills Required:
This position requires a doctoral degree in Psychology (Clinical, Counseling, or Educational; PsyD, PhD, or EdD), from an accredited program. Must be a Licensed Psychologist in Pennsylvania or license-eligible; employment is contingent upon licensure being granted. Strong preference for an individual with at least two years of experience in clinical-forensic assessment and/or violence risk assessment. Practicum, predoctoral internship, and postdoctoral residence/fellowship experience count towards this preference.
Demonstrated skills in communication, problem solving, and decision making. Ability to skillfully communicate verbally and in writing with a variety of multidisciplinary partners, including judges, attorneys, jail staff, provider agencies, psychiatrists, nurses, and social workers. Supervision and leadership skills are preferred.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Able to travel locally via public transportation and on foot from 1601 Market Street to 1101 Market Street, CBH, and various other destinations as needed.
Essential Functions:
Valid driver's license and use of personal licensed and insured vehicle during work hours or ability to navigate public transportation to attend sites in person throughout the city. Ability to effectively utilize computers, databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all background checks required.
Equal Opportunity Employment:
PMHCC is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently or become disabled must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC will examine reasonable accommodations on a case-by-case basis with accordance to the law.
Auto-ApplyProgram Manager -Parenting Education
Public Health Management Corporation job in Philadelphia, PA
Position Type: Full-Time Exempt Reports to: Assistant Director The Parenting Education Program Manager will oversee program operations of the Focus on Fathers program (FOF), the Relationship Education in the Mix program (REMix), and other fatherhood/parenting initiatives, including coordinating and scheduling program activities, supervision, training of Case Managers, Parent Educators, Financial Specialists, and the Outreach team.
The Parenting Education Program Manager will also be responsible for data entry management, communication with funders, and contract negotiation with partners for parenting education programs. The Parenting Education Program Manager participates as part of the Continuous Quality Improvement (CQI) team. This position supports the program evaluation efforts through Public Health Management Corporation's Research and Evaluation Group (R&E Group). The position also provides leadership and oversight to ensure program fidelity, data compliance, team performance, and successful participant outcomes. This position requires excellent project management, leadership, communication, and problem-solving skills.
Responsibilities:
* Supervise and support program staff, including case managers, facilitators, and administrative personnel.
* Oversee participant recruitment, intake, goal setting, and program enrollment processes.
* Develop and maintain relationships with leadership at community organizations, public agencies, and stakeholders.
* Ensure compliance with organizational, funder, and program requirements, including data management in the nForm database.
* Monitor program performance, participant progress, and team caseloads to ensure quality service delivery and achievement of program goals.
* Oversee and support the facilitation of parenting education workshops, both in-person and online, using the 24/7 Dad curriculum and other approved materials.
* Lead outreach and marketing efforts to maintain program visibility and participant engagement.
* Stays abreast of current resources, research, and possible funding opportunities in the area of fatherhood and healthy relationships/co-parenting.
* Represents FOF and Health Promotion Council (HPC) at various meetings.
* Monitors/observes parenting education courses quarterly, assessing quality by conducting and documenting site visits and sharing results with the Assistant Director.
* Create and manage program schedules, record-keeping, and outcome/evaluation reporting for all assigned sites and initiatives.
* Ensures accurate and timely client/program paperwork submission by staff and reviews paperwork before completing data entry.
* Tracks participant progress to support course completion, including data entry into the DHS database, nFORM database, and HPC tracking spreadsheet.
* Prepare and submit program reports, documentation, and grant deliverables as required.
* Stay current with best practices and industry trends related to parenting education, fatherhood inclusion, and public health issues such as racial disparities, infant mortality, mental health, trauma-informed care, and social determinants of health.
* Represent the FOF program at conferences, trainings, and community events.
* Foster a positive, collaborative team environment and support peer-to-peer learning among staff.
* Participate in regular supervision sessions, team meetings, and staff meetings.
* Provides referrals and linkages for participants to services, including a medical home, trauma counseling, mental health or substance abuse treatment, domestic violence treatment, and various other needs.
* Other responsibilities and duties as assigned.
Funder and Partnership Development and Management:
* Establishes and maintains strong relationships with funders, partners, and project staff to ensure effective communication and efficient program implementation.
* Development of new partnerships throughout the Philadelphia region. Negotiates contracts with partners, identifies partner deliverables, and monitors progress.
* Communicates regularly with partners and the community to promote services and upcoming program cohorts.
* Maintains communication and positive relationships with grant managers at funder organizations.
* Schedules and facilitates FOF Partnership Network meetings.
* Makes referrals to community organizations for services and resources not provided by the program.
* Works collaboratively with other programs in HPC and other agencies/organizations.
Other:
* Participates in grant writing tasks as needed by upper management to develop concepts and to write and submit proposals to grow organizational initiatives; contributes content expertise for grant proposals as needed.
* All other responsibilities as assigned.
Skills:
* Ability to work independently and as part of a team; Flexibility, organizational skills, and ability to complete directives and meet deadlines required.
* Comfortable working with adults in low-income communities.
* Personal commitment to promoting and being a role model for fathers.
* Excellent written and oral communication skills.
* Strong organizational skills, including the ability to prioritize multiple assignments.
* Knowledge of issues related to child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting.
* Proficiency in using email and MS Office applications to communicate information with team members.
* Experience successfully coordinating community events with multiple stakeholders.
* Knowledge of social service agencies and resources in Philadelphia.
* Knowledge of public health theories, principles, and practices.
* Maintains integrity in handling confidential and sensitive information.
Experience:
* Three (3) years of relevant, supervisory experience required.
Education Requirement:
* Bachelor's degree in social work, public health, psychology, or related field required; Master's degree preferred.
PHMC is an Equal Opportunity and E-Verify Employer.
Recovery Support Manager
Public Health Management Corporation job in Philadelphia, PA
SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: New Pathways Project (NPP) Recovery Support Services (RSS) The Recovery Support Services program, an enhancement service for the New Pathways Project, supports individuals in recovery from substance use disorders. The Recovery Support Services program provides non-clinical services that assist individuals in recovery in gaining the skills and resources needed to initiate, maintain, and sustain long-term recovery. The RSS program offers services such as care coordination, recovery coaching, group support, supported employment/training, transportation, and assistance with accessing recovery housing. Recovery support services are not a substitute for clinical services. Recovery support programs are person-centered and self-directed, allowing the individual in recovery the choice of provider.
The Recovery Support Manager oversees and coordinates recovery support services, ensuring high-quality care and adherence to best practices in substance use and mental health recovery. This role provides leadership, supervision, and training to recovery support staff, develops program strategies, and fosters a recovery-oriented environment. The Recovery Support Manager works collaboratively with community partners and internal teams to enhance service delivery and participant outcomes.
MISSION & VISION:
PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all.
* Integrity - We are committed to building and sustaining trust across our teams, partners, and funders.
* Impact - Our work is purposeful and rooted in a data-driven approach.
* Accountability - We hold ourselves and each other responsible for getting things done, effectively managing resources, and achieving sustainable results.
* Inclusion & Collaboration - We value and respect the inherent difference of all individuals, strive to amplify those voices and experiences, and are committed to working together to convene diverse perspectives, talents, and approaches to public health.
* Credibility - We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us.
ESSENTIAL JOB FUNCTIONS:
The following outlines key responsibilities. Additional duties may be assigned as needed:
* Provide leadership, supervision, and guidance to recovery support staff.
* Develop, implement, and monitor recovery support programs and services.
* Ensure compliance with PHMC policies and regulatory standards.
* Conduct staff training and professional development initiatives.
* Provide performance evaluations of recovery support personnel.
* Facilitate team meetings and case reviews to ensure coordinated care.
* Establish and maintain relationships with community partners and stakeholders.
* Monitor and evaluate program effectiveness, making improvements as needed.
* Support crisis intervention efforts and coordinate with crisis response teams.
* Advocate for participant needs and ensure access to necessary resources.
* Develop recovery-related content for groups in partnership with project staff and program Participants
* Facilitate ongoing peer-driven recovery support and psychoeducation groups to build, connect, and sustain a recovery community of program participants.
* Work collaboratively with program staff to facilitate participant enrollment into substance use treatment as they request.
* Maintain accurate documentation and reports for program oversight and compliance.
* Provide data on participant services as needed by the NPP Program Director.
WORK HABITS:
* Demonstrates strong leadership, organization, and problem-solving skills
* Maintains professionalism, confidentiality, and ethical standards
* Works collaboratively within a multidisciplinary team
* Adapts to evolving needs and challenges in recovery services
* Shows cultural competence and inclusivity in service delivery
PROFESSIONAL DEVELOPMENT:
* Participate in ongoing leadership training and professional growth opportunities.
* Stay informed on best practices in recovery support and behavioral health.
* Maintain relevant certifications and licensure as required by PHMC.
* Engage in continuous quality improvement initiatives.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Strong understanding of substance use disorders, mental health conditions, and recovery models
* Knowledge of community-based resources, harm reduction, and crisis intervention strategies
* Effective communication, conflict resolution, and team-building skills
* Ability to develop and implement policies, procedures, and training programs
* Experience with case management systems and data tracking
* Proficiency in Microsoft Office and/or electronic health record (EHR) systems
WORK ENVIRONMENT & LOCATIONS:
* Primary Location: 2539 Germantown Ave., Philadelphia, PA 19133
* Work is performed in an office or in community settings.
* Some travel may be required for meetings, training, or outreach.
* Flexible hours, possibly evenings and weekends, may be necessary upon approval.
PHYSICAL REQUIREMENTS:
* Ability to manage high-stress situations
* Regular data entry
* Ability to sit, stand, and walk for extended periods when necessary
* Occasional lifting of materials up to 25 lbs.
* Ability to work in diverse environments, including homes and community centers
QUALIFICATIONS:
* Bachelor's degree in social work, psychology, counseling, or a related field required; master's degree preferred
* Minimum of three years of experience in recovery support, case management, or behavioral health services
* At least one year of supervisory or management experience
* Knowledge of trauma-informed care, harm reduction, and person-centered approaches
* Preferred: Lived experience with substance use or mental health recovery and/or certification as a Certified Recovery Specialist (CRS), Certified Peer Specialist (CPS), or equivalent
* Preferred: Experience in grant writing or program development
* Preferred: Previous experience working in a supervisory role within a behavioral health or recovery support setting
* Preferred: Bilingual abilities (Spanish or other languages)
SALARY GRADE: 19
PHMC is an Equal Opportunity and E-Verify Employer.
Project Manager - Research and Evaluation Group
Public Health Management Corporation job in Philadelphia, PA
PHMC is proud to be a leader in public health. We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. The Research and Evaluation Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments.
JOB OVERVIEW:
The Research & Evaluation Group at Public Health Management Corporation (R&E Group) is seeking a full-time Project Manager to join its team. R&E Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments. The right candidate will enjoy a fast-paced, collaborative, and dynamic work environment and be ready to contribute to multiple projects.
The Project Manager will report to a Senior Project Manager, Director, or Research Scientist, and should be prepared to work on multiple evaluation and research projects, overseeing day-to-day tasks relating to data collection, analysis, and dissemination. The position requires excellent organizational and communication skills as well as a high comfort level with writing about data. The Project Manager is responsible for leading projects; therefore, candidates should be comfortable with communicating with funders, preparing and monitoring budgets, contract development, providing staff support and supervision, and related project administration functions. In addition to primary responsibility for project management, Project Managers contribute to the growth of the department through the pursuit of new funding via contracts, grants, and partnerships.
R&E Group is committed to creating a pathway for employees to further their careers and encouraging growth within the department and beyond. Professional development opportunities are available for all R&E Group employees. These may include, but are not limited to: presentations at national and local conferences; continuing education opportunities through academic partnerships; participation in work-related seminars; and contributions to scholarly publications.
We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. For us, this means promoting diversity of thought, experience, and culture, and creating an environment where all are respected, empowered, and safe to express their unique perspectives. We are committed to fostering and embracing our multilayered diversity; we strive to ensure that all R&E Group staff members are equally valued for their contributions to our team.
Please submit a 1-2 page resume and cover letter to apply. The required cover letter is not just a formality; it is an opportunity to both demonstrate strong writing and explain how your skills and experiences translate to the work of R&E Group and make you a good fit for this position. Applications without a cover letter will not be considered.
Responsibilities:
* Lead to day operations of research and evaluation projects. Activities may include coordinating with partner organizations, coordinating and participating in data collection, oversight of database creation and maintenance for research and evaluation projects, participating in developing data analysis plans, and interpretation of analyses.
* Train and supervise research coordinators, research assistants, interviewers, and interns to conduct their project responsibilities (data collection, data abstraction, qualitative or quantitative analysis, preparation of presentations, etc.).
* Provide support and mentorship to research assistants, interviewers, and interns to meet their professional development goals.
* Support grant development and lead grant applications. R&E Group is dependent upon funding via grants and contracts; Project Managers are expected to contribute to identifying new funding opportunities, lead the submission of at least two proposals per year, and provide grant submission support to senior staff.
* Produce and manage research-related documents and materials. These documents include but are not limited to letters, recruitment materials, questionnaires, protocol documents and consent forms, study procedure manuals, manuscripts, and presentations.
* Maintain compliance with project reporting and documentation to internal and external organizations. The Project Manager is responsible for identifying, tracking, and contributing to the fulfillment of reporting and documentation requirements related to each project. These include, but are not limited to, interim progress reports and final reports.
* Participate in continuous knowledge development. The Project Manager will be expected to participate in a minimum of two new training or professional development opportunities each year, focused on knowledge and skills development.
* Represent PHMC and R&E Group at national, state, and local meetings and conferences to communicate accomplishments and share information about our work, and to build new opportunities for partnership and funding support.
Skills:
* Excellent written and oral communication skills.
* Strong analytical, interpersonal, record-keeping, organizational, and time management skills.
* Knowledge of qualitative and quantitative research methods.
* Proficiency with data analysis required, including basic inferential statistics and advanced statistical modeling relevant to program evaluation.
* Technical proficiency in Microsoft Office software (Word, Excel, PowerPoint).
* Proficiency with SPSS, SAS, R, or Stata required; experience using one of these packages to manage a large dataset preferred.
* Familiarity with online survey platforms (e.g., Alchemer, REDCap, Qualtrics).
* Ability to conceptualize research problems, design and implement appropriate research methods, apply appropriate quantitative and qualitative techniques, and effectively communicate both orally and in writing with internal colleagues, constituents, funders, and clients.
* Data presentation expertise in preparation of state-of-the-art data presentation materials, including figures, tables, graphs, infographics, and communication tools for different target audiences.
* Ability to supervise and mentor junior staff, including research coordinators, research assistants, interviewers, and interns.
* Welcoming to all and ready to work with a dynamic and diverse team.
Experience:
* Must have at least three years of relevant professional experience with a master's degree or five years of relevant experience with a bachelor's degree.
* Data collection and analysis experience required.
* Experience working on grants and proposals required. Grant-writing experience should include experience developing logic models and evaluation plans.
* Project management experience is required, and may include managing distinct components of larger projects. Project management experience should include delegating tasks to others.
* Experience working with underserved/underrepresented populations preferred.
Education Requirement:
A bachelor's degree and five years of experience or a master's degree and three years of experience in Public Health, Psychology, Social Work, or a related field is required.
LifeSet Specialist
Public Health Management Corporation job in Philadelphia, PA
PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first COVID-19 vaccination dose by the first day of employment. We will offer the COVID-19 vaccination at no cost, via our Health Centers. SUBSIDIARY: Turning Points for Children
PROGRAM: LifeSet
JOB OVERVIEW:
The LifeSet Specialist is responsible for providing services to address the needs of young people 17-21 who have transitioned out of care and need individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining and maintaining employment, building a support system, and remaining free from legal involvement.
RESPONSIBILITIES:
The LifeSet Specialist provides individual services to 8-10 young adults in the home and community setting to assist the young adult with transition to adulthood, meeting a minimum of one time per week face to face with the young person and providing additional support via phone, text, or in person as needed. When indicated, a LifeSet Specialist may see a young person daily to ensure safety and stability.
Additionally, the LifeSet Specialist is directly responsible for all interventions associated with a specific young adult and their family. This includes case management and collaboration with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc. The Specialist conducts ongoing assessment of the young person's needs from a strength-focused, solution-based perspective and develops service plans on a monthly basis.
The Specialist also documents all service contacts with the young adult within the timelines required by the organization. The Specialist is expected to attend all meetings related to the young adult and/or family with the purpose of gathering information specific to intervention development and advocating in the best interest of the young adult's long-term stability. The Specialist is on call 24/7 (rotating on-call at night and on weekends) and expected to respond in person at any time when it is determined to be necessary by the Team Supervisor, Clinical Consultant, and Program Director.
In addition, the specialist is expected to attend and actively participate in individual and team supervision sessions and trainings and to follow up and/or implement feedback and recommendations received from the Team Supervisor, Program Director, and Clinical Consultant. The Specialist is expected to adhere to all ethical and legal guidelines, including confidentiality and mandated reporting.
SKILLS:
Candidates should possess strong organizational skills and attention to detail, the ability to maintain a flexible schedule, the ability to manage multiple priorities simultaneously, and excellent written and verbal skills.
QUALIFICATIONS:
Master's degree in field of social work, psychology, or related field preferred. Bachelor's degree in social services with one year related experience in counseling and or case management is required.
SALARY GRADE: 16
PHMC is an Equal Opportunity and E-Verify Employer.
Network of Neighbors Response Planner
Philadelphia, PA job
The Philadelphia Department of Behavioral Health and Intellectual dis Ability Services' Trauma Response and Emergency Preparedness (DBHIDS) works to plan and prepare for emergencies; responds to traumatic and overwhelming stressful circumstances, educates the public and safeguarding emergency preparedness and trauma- informed approaches, coordinates behavioral health emergency responses and long-term recovery efforts, and develops tools and identifies resources to support the overall preparedness, and resiliency to various communities in the City of Philadelphia
Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public health environment. The successful candidate for this Response Planner position will be primarily responsible for assisting with growing and shaping the DBHIDS trauma response program, the Network of Neighbors. This position requires flexibility with scheduling and the ability to work beyond the standard workday and weekends. Network of Neighbors is a network of trained individuals who are called on to support communities throughout the City of Philadelphia after violent, and often traumatic incidents, and to support communities experiencing ongoing overwhelming stressful situations/circumstances. Network of Neighbors provides a safe space and facilitates structured conversations for the impacted community to discuss their reactions to the traumatic incident or ongoing stressful circumstances utilizing evidence-informed and trauma-informed approaches. The Response Planner position is also expected to support the Trauma Response and Emergency Preparedness Unit with facilitating responses to disasters or other emergency incidents that may arise. This could involve working during non-business hours for extended periods of time.
Duties and Responsibilities:
Participating in evidence-informed PTSM/PFA Trainings to facilitate responses to traumatic incidents and highly overwhelming and ongoing stressful situations in communities
Gaining subject mailer expertise in the area of disaster response, trauma, and recovery
Developing partnerships with stakeholders from local, state and federal government as well as community-based organizations. non-profit organizations and private entities
Facilitating communication and coordination between agencies involved in an emergency response under the direction of the Director of Trauma Response and Emergency Preparedness
Support Network staff with processing requests for assistance including the following: conducting triage & assessments with impacted community, providing technical assistance, coordinating responses, and supporting Community Trauma Responders before, during, and after each response.
Learn and utilize Network of Neighbors data reporting (VEOCI) and assist with the collection and tracking of data.
Travel extensively throughout Philadelphia County for meetings, responses, and training to include i.e., lifting (approximately five (5)-20 lbs.) and transporting training materials
Collect data and outcomes for external funding and internal development.
Assists with organizing training and conducting presentations related to the TREP and Network of Neighbors
Assists with developing the Networks presence in the community via advertising, email list serve of community contacts, social media, attending community meetings, etc, and networking
Cross system collaboration to ensure trauma-informed approaches and practices are implemented in identified and targeted areas
Performing other tasks, as assigned
Skills Required:
Strong interpersonal skills and emotional intelligence
Ability to listen and work with diverse communities
Ability to work independently on projects and demonstrate initiative
Effective oral and written communication skills
Ability to meet deadlines and take direction from team members
Ability to perform other tasks assigned to support the functioning of the team
Strong organizational skills
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Flexibility to handle various tasks and support team members as needed
Ability to remain calm and present during stressful and traumatic situations
Strong self-awareness about personal stressors and limitations
Ability to contribute and coordinate work within a small team Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)
Education and Experience:
Bachelor's Degree with at least six (6) years of experience. Master's Degree from an accredited school in public health, social work, or a related field preferred
Experience working within public health, social work, or human services organizations is preferred
Familiarity with Philadelphia geographic area and working with communities is preferred Network of Neighbors Response Planner
Essential Functions:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space, reaching file cabinets, fax and copier machines, when necessary. Must be able to sit for up to two (2) hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Ability to travel locally via personal vehicle, public transportation and on foot between DBH) DS offices or other destinations as needed. Ability to work during non-business hours for extended periods of time; as needed, in a field environment and during disasters or emergencies.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyACT Acute Care Certified Peer Spec (CPS)
Philadelphia, PA job
CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and Legal conditions, extensive use of services, and lack of follow through with treatment. This population requires the highest level of medical necessity as defined by the state Adult Environmental Matrix. The CPS provides supportive services to people with serious mental illness that are assigned to Community Treatment Teams, under the supervision of the CPS Coordinator. This is accomplished through ensuring that the mission, goals and philosophy of CTT are operationalized within the team.
The incumbent works with individuals in their community environment assisting them in their mental health recovery through self-disclosure, instilling a sense of hope, encouragement and vision in the future by assisting them to: (a) better understand their mental illness; (b) promote self-advocacy: (c) develop interpersonal skills and social support/networks; (d) reinforce budgeting skills to allow greater independence in management of funds; (e) develop leisure and recreational activity planning skills; (f) integrate with self-help support groups and other community avenues toward advancing their personal recovery objectives.
Duties and Responsibilities:
Carries out the daily routine of individualized engagement activities with persons in Recovery utilizing recovery concepts that include sharing personal recovery experiences, developing a peer relationship that encourages future hope and maximum participation in the community with focus on community integration (e.g., work, school, relationships, physical activities, self-directed hobbies and interests, etc.).
Assists the person in identifying and valuing his/her unique strengths, abilities and assets and how to best utilize them to achieve their goals.
Works in concert with person and case manager around Recovery goal development and planning, including: a) assisting individual to define personal interests and goals in relation to Recovery and obtaining the life they want in the community.
Supports individuals in crisis by visiting those who rely heavily on CRC services and during admission/discharge from acute psychiatric settings.
Provides education on WRAP and PAD to assist Recovering individuals in developing their own plans for advancing their recovery; conducts WRAP and PAD informational groups twice monthly in conjunction with other CPS colleagues.
Provides daily information and feedback regarding person's behavior, attitude and physical condition, as a part of participation in the treatment planning process and reports all changes in person's condition to CTT management and assigned case manager.
Serves as a role model and promotes self-advocacy so that Recovering individuals will have a voice that is fully heard in ensuring that their needs, goals and objectives are central in their dealings with provider agencies.
Participates in the identification of community resources that support individual's goals and interests in collaboration with case manager and other team staff, with particular focus on social networking, self-help, leisure and recreational planning, including accompanying individuals to events.
Participates fully in all team activities such as treatment planning, progress notes etc.
Liaises with community groups/agencies that promote Recovery, along with other team staff, to ensure consumer access to and participation by: a) discussing possible matches and opportunities that coincide with the person's interests; b) linking to self-help and mutual support groups; c) accompanying member to various community providers to familiarize them with potential resources; d) teaching them the skills needed to effectively and successfully utilize resources and; e) coaching to enable independent use of resources.
Coaches and provides consultation to promote recovery and self-direction.
Implements wellness strategies and provides cross training on pertinent subject matter to the team.
Provide additional training and consultation to the team in order to promote a culture of understanding of participant points of view and preferences are understood and respected in order to have these components integrated into the treatment and rehabilitation of the team participants.
Provides a 60-day transition mechanism for people graduating from the agency through participation in discharge planning, including maintaining contact via visits, telephone and email with the intent of ensuring ongoing success and offering re-engagement support in partnership with others in the agency, as needed.
Participates in daily team meetings and clinical care meetings to give input on Recovery issues; attends Open Forum and other required agency meetings.
Accompanies members to appointments (medical, dental, financial, entitlements, court and probation, etc.) to provide support and assistance, when requested.
Attends in-service and other training in order to meet mandated training hours.
Reads/completes required documentation in timely manner.
Assists member with increasing community tenure, enhance quality of life and attain highest level of independent functioning.
Adheres to a flex schedule that allows for evening and weekend hours as may be required to respond to individual needs.
Performs other duties, as assigned.
Skills Required:
Must have good verbal and written communication skills and work well with people. Have good, creative problem-solving skills; be able to work independently and be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computer to record services.
Education and Experience:
High School Diploma or GED; Bachelor's degree in social science field preferred. Must be a current or former recipient of behavioral health services for two (2) years or more, have achieved at least one (1) year in recovery. Must have successfully completed DBH sponsored CPS Training Program.
Physical Demands:
Ability to sit for at least one (1) hour at a time; climb stairs when visiting consumers in their residence; lift up to 2Olbs when assisting consumers with moving.
Essential Functions/Other Requirements:
Must have a valid driver's license and be insurable by agency and must have use of a vehicle for work and on call. Able to work in the community for a significant pad of the day.
Must be able to share office space and work as a part of a team; able to work evenings and weekends, and have a good knowledge of city transit system. Must be willing and able to self-disclose own personal journey toward Recovery, to aid member in their journey.
Equal Opportunity Employment:
PMHCC-CTT, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC-CTT, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
Auto-ApplyRepresentative Payee Accounting Department Assistant Director
Philadelphia, PA job
This position is responsible for directing the Representative Payee Accounting Department (RPAD) and maintaining the integrity of participant cash accounts administered by CTT on behalf of their participants.
Duties and Responsibilities:
Establish and maintain written fiscal policies/internal controls to protect the integrity of individual participant's cash accounts including experience with Representative Payee Accounting
Direct staff in the proper recording of participant monthly income
Review prepaid debit card purchases that exceed $500 in one month
Audit monthly prepaid debit card balances that exceed $1,000
Ability to analyze participant financial transactions to determine participant needs and use of their benefits and to report any changes that would impact the participant's needs.
Review and authorize requests for participant fund disbursements. Responsible for ensuring all appropriate documentation and justifications are included in the request
Educate and train RPAD staff to analyze participant monthly spending versus income needs
Direct and train staff on the functions of the accounting system, including issuing computer-generated checks, ACH payments, and proper reporting to outside agencies
Manages computerized accounting system. Maintains accounting system database and has responsibility for the integrity and accuracy of all data collected and stored.
Works with the PMHCC, Inc. Information Systems department in resolving networking problems as they relate to the operation of the accounting system.
Works with independent consultants in the resolution of issues relating to the operation of the software, maintenance, and upgrading of the accounting software
Establish and maintain a chart of accounts that will accurately reflect participant disbursements
Responsible for all reporting to outside agencies; mainly the Social Security Administration
Assists with the outside audit process of participant funds
Establishes and maintains effective working relationships with associates and external parties
Performs related work; as required
Skills Required:
Knowledge of personal computers, spreadsheets, word processing, and accounting software applications
Knowledge of accounting principles and practices
Analytical and problem-solving skills and the ability to think strategically
Organized and detail-oriented
Making varied arithmetic computations with speed and accuracy
Ability to meet assigned deadlines
Ability to work independently and use and exercise good judgment
Ability to be flexible and proactive
Ability to communicate and motivate staff
Ability to research and identify problems and solutions as they pertain to participant needs
Education and Experience:
Completion of a Bachelor's degree program at an accredited college or university with major coursework in accounting.
Three (3) years of accounting at Staff Accounting level
Physical Demands:
Desk work requires prolonged use of the keyboard and calculator
Sitting for up to a minimum of two (2) hours
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
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