Public relations representative job description
Updated March 14, 2024
9 min read
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Example public relations representative requirements on a job description
Public relations representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in public relations representative job postings.
Sample public relations representative requirements
- Bachelor's degree in public relations, communications, journalism, or related field.
- 2+ years of public relations experience.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite.
- Strong understanding of public relations principles and brand management.
Sample required public relations representative soft skills
- Ability to multitask and manage multiple projects.
- A high level of creativity and initiative.
- Strong interpersonal and networking abilities.
- Excellent organizational and time management skills.
- Ability to work both independently and as part of a team.
Public relations representative job description example 1
United Medical Imaging Inc public relations representative job description
Job DescriptionWe are large Imaging group, with 26 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for a
Marketing and Provider Relations Representative
to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.
In the position you will:
- Identify and resolve service issues relating to referring physicians, their staff and patients.
- Provide turnkey services to referring physician offices by acting as liaison between operations management
- Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
- Keep sales, operations and radiologists updated on account issues and resolution (status)
- Maintain special assignment accounts as directed by Operations
You will assist the VP of Business Development to coordinate effective office visits.
The purpose of these visits will be to:
* Educate referring and new offices on enhancements, new studies, and advances -- essentially target market
* Increase referral percentages/volume and word of mouth
* Increase referral percentages/volume from currently non-referring offices
* Maintain image in the community as cutting-edge experts
* Bring our level of service to the offices
* Effectively manage territory
The right candidate must have:
- Strong written and verbal communications skills
- Professional customer service skills
- Good overall clerical skills
- Must be detail oriented and organized
- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
- Should posses current California driver's license and good driving record
Qualifications:
- Minimum of 1 years proven sales & marketing experience
- Preferred 1 year experience in healthcare
- Knowledge of preparing, and interpreting spreadsheets and reports
- Managed care contracting experience is highly desirable
- Good selling skills is highly desirable
- Bilingual is a PLUS!
We are looking for a
Marketing and Provider Relations Representative
to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.
In the position you will:
- Identify and resolve service issues relating to referring physicians, their staff and patients.
- Provide turnkey services to referring physician offices by acting as liaison between operations management
- Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
- Keep sales, operations and radiologists updated on account issues and resolution (status)
- Maintain special assignment accounts as directed by Operations
You will assist the VP of Business Development to coordinate effective office visits.
The purpose of these visits will be to:
* Educate referring and new offices on enhancements, new studies, and advances -- essentially target market
* Increase referral percentages/volume and word of mouth
* Increase referral percentages/volume from currently non-referring offices
* Maintain image in the community as cutting-edge experts
* Bring our level of service to the offices
* Effectively manage territory
The right candidate must have:
- Strong written and verbal communications skills
- Professional customer service skills
- Good overall clerical skills
- Must be detail oriented and organized
- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
- Should posses current California driver's license and good driving record
Qualifications:
- Minimum of 1 years proven sales & marketing experience
- Preferred 1 year experience in healthcare
- Knowledge of preparing, and interpreting spreadsheets and reports
- Managed care contracting experience is highly desirable
- Good selling skills is highly desirable
- Bilingual is a PLUS!
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Public relations representative job description example 2
University of Michigan public relations representative job description
How to Apply
A cover letter is required and should be attached as the first page of your resume
Job Summary
Michigan News seeks an experienced writer and storytelling strategist to produce compelling content to pitch and disseminate to news media and share broadly on other external platforms to targeted audiences and the general public. The ideal candidate for this role will be keenly aware of current news and important topics and be able to promote experts on important and relevant topics and issues in the world.
The PR representative in Michigan News will help design communications strategies that include news releases, pitches, multimedia packages and social media tactics on health sciences topics from schools and colleges such as the School of Public Health.You will work with faculty and communicators across campus to show and tell stories that raise awareness and build upon the reputation of the university as a world-class leader in research, expertise and academia. This position reports to the Michigan News Director in the Office of the VP for Communications.
Required Qualifications:
* A bachelor's degree and at least eight years of experience in journalism or public relations
* Well-developed interpersonal communication skills.
* Demonstrated news writing skills
* News judgment; the ability to find stories that resonate with niche and broad audiences
* Knowledge and experience in social media.
* Ability to multitask projects in a fast-paced news environment.
* Demonstrated ability to communicate effectively with members of the news media
* Demonstrated ability to set and meet goals, working both independently and as part of a team
* Ability to develop strategic communications plans that include timelines, targeted audiences, news releases, multimedia packages and social media outreach, along with tracking placement and engagement result.
Desired Qualifications
* Knowledge of university systems and environment, through employment either at a university or a related business or organization
* Experience in counseling, preparing and training experts for media interviews
* Passion for finding and telling the best stories to an external audience.
* Ability to critically analyze efforts and pivot as needed for best outcomes
* Experience writing about business, economics and/or entrepreneurship
* Ability to perform in a self-directed manner within a team-focused framework, sometimes on a quick turnaround
* Excellent time management and organization skills
* Demonstrated success in placing stories in the news media
Additional Information
Michigan News is a department of the Office of the Vice President for Communications. You will report to the director of Michigan News.
Work Schedule
This full-time position may be eligible for a hybrid schedule combining remote and onsite work.
Benefits
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
* Generous time off
* A retirement plan that provides two-for-one matching contributions with immediate vesting
* Many choices for comprehensive health insurance
* Life insurance
* Long-term disability coverage
* Flexible spending accounts for healthcare and dependent care expenses
Diversity, Equity and Inclusion
The Office of the Vice President for Communications wants to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University and to offer our students richly varied disciplines, perspectives and ways of knowing and learning
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible
A cover letter is required and should be attached as the first page of your resume
Job Summary
Michigan News seeks an experienced writer and storytelling strategist to produce compelling content to pitch and disseminate to news media and share broadly on other external platforms to targeted audiences and the general public. The ideal candidate for this role will be keenly aware of current news and important topics and be able to promote experts on important and relevant topics and issues in the world.
The PR representative in Michigan News will help design communications strategies that include news releases, pitches, multimedia packages and social media tactics on health sciences topics from schools and colleges such as the School of Public Health.You will work with faculty and communicators across campus to show and tell stories that raise awareness and build upon the reputation of the university as a world-class leader in research, expertise and academia. This position reports to the Michigan News Director in the Office of the VP for Communications.
Required Qualifications:
* A bachelor's degree and at least eight years of experience in journalism or public relations
* Well-developed interpersonal communication skills.
* Demonstrated news writing skills
* News judgment; the ability to find stories that resonate with niche and broad audiences
* Knowledge and experience in social media.
* Ability to multitask projects in a fast-paced news environment.
* Demonstrated ability to communicate effectively with members of the news media
* Demonstrated ability to set and meet goals, working both independently and as part of a team
* Ability to develop strategic communications plans that include timelines, targeted audiences, news releases, multimedia packages and social media outreach, along with tracking placement and engagement result.
Desired Qualifications
* Knowledge of university systems and environment, through employment either at a university or a related business or organization
* Experience in counseling, preparing and training experts for media interviews
* Passion for finding and telling the best stories to an external audience.
* Ability to critically analyze efforts and pivot as needed for best outcomes
* Experience writing about business, economics and/or entrepreneurship
* Ability to perform in a self-directed manner within a team-focused framework, sometimes on a quick turnaround
* Excellent time management and organization skills
* Demonstrated success in placing stories in the news media
Additional Information
Michigan News is a department of the Office of the Vice President for Communications. You will report to the director of Michigan News.
Work Schedule
This full-time position may be eligible for a hybrid schedule combining remote and onsite work.
Benefits
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
* Generous time off
* A retirement plan that provides two-for-one matching contributions with immediate vesting
* Many choices for comprehensive health insurance
* Life insurance
* Long-term disability coverage
* Flexible spending accounts for healthcare and dependent care expenses
Diversity, Equity and Inclusion
The Office of the Vice President for Communications wants to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University and to offer our students richly varied disciplines, perspectives and ways of knowing and learning
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible
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Public relations representative job description example 3
Millennia Housing Management, Ltd. public relations representative job description
Brookwood Gardens is seeking an experienced Resident Relations Representative. We are looking for someone that has office experience, preferably in affordable housing. The Resident Relations Representative serves as the first point of contact for all resident interactions on site. Assists with all inquiries, including move-in process, resident requests, customer follow-up, renewal process, move-out process, and resident transfers.
The Resident Relations Representative must have the ability to process rent collections, utility checks, and invoices. Along with creating marketing, communication materials, outreach to the community, process applications, professionally answering a multi-line phone system, multi-task in a highly fast-paced environment, and the ability to form professional customer service relationships with the staff and vendors, residents, and potential residents.
This person must be a self-starter who can work with minimal supervision
POSITION DUTIES: Include the following. Other duties may be assigned.
+ Promotes positive, proactive customer interactions to make their Millennia Housing Management experience of the highest quality.
+ Solves simple to complex resident relations issues promptly.
+ Assists residents with the move-in and move-out process as needed.
+ Performs resident retention calls according to guidelines currently in place.
+ Ensures that all relevant information regarding resident concerns and requests are accurately recorded in OneSite.
+ Provides input regarding how to improve and provide more efficient resident relations continually.
+ Facilitates the resident retention process, which includes renewal paperwork.
+ Assists with achieving financial goals through closing on renewals and transfers, participating in leasing goals, and communicating the value of our communities.
+ Process resident applications, lease documents, and related paperwork as needed.
+ Performs community inspections to ensure aesthetics are maintained to company expectations.
+ Follow up with unresolved resident concerns in surveys or reviews as needed.
+ Participates in performance leasing consultant responsibilities as needed (leasing, tours, etc.)
MARKETING
+ Must be knowledgeable of all phases of leasing and resident retention.
+ Maintains awareness of local market conditions and trends. Contributes ideas to management for the marketing community and for improving resident satisfaction.
+ Maintains marketing and outreach program.
+ Answers and handles incoming phone calls from prospective new residents, current residents, vendors/supplies, etc.
+ Greets prospective residents, shows community and performs leasing duties as needed.
+ Physically inspects property when on grounds, picks up litter, and reports service needs to maintenance and/or grounds staff. Will also inspect move-outs and vacant homes when requested.
ADMINISTRATIVE
+ Updates required reports concerning traffic and rental activity, move-out notices, move-ins, waitlist, etc., daily and provides information to the manager.
+ Ensures lease paperwork is correct and signs all lease paperwork.
+ Documents resident communication.
+ Organizes and files all relevant reports, leases, and paperwork.
+ Accepts service requests from residents and routes to maintenance from prompt processing. Conducts service follow-up with the resident when work is complete.
+ Attends company meetings when requested.
REPORT MANAGEMENT
+ Responsible for maintaining daily, weekly, monthly, and quarterly reports, resident communications, move-out inventory, market surveys, etc.
Minimum Qualifications / Other Expectations :
+ High School Diploma or equivalent work experience
+ One year experience in a customer service environment preferred
+ Superior customer service skills and a desire to help people
+ Ability to handle basic accounting principles and concepts
+ Excellent written and oral communication and interpersonal skills
+ Regular, consistent, and timely attendance required
Physical Demands
+ N (Not Applicable) Activity is not applicable to this position.
+ O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
+ F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
+ C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Push/Pull
Stand - C
Grasp - C
10 lbs or less - C
12 lbs or less - C
Walk - C
Reach Outward - C
11-20 lbs - C
13-25 lbs - C
Manually Manipulate - C
Reach Above Shoulder - C
21-50 lbs - N
26-40 lbs - N
Sit - C
Speak - C
51-100 lbs - N
41-100 lbs - N
Climb - N
Crawl - N
Over 100 lbs - N
Squat or Kneel - N
Bend - N
Other Physical Requirements:
Vision - C
Work Environment
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Background Check Process
Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
The Resident Relations Representative must have the ability to process rent collections, utility checks, and invoices. Along with creating marketing, communication materials, outreach to the community, process applications, professionally answering a multi-line phone system, multi-task in a highly fast-paced environment, and the ability to form professional customer service relationships with the staff and vendors, residents, and potential residents.
This person must be a self-starter who can work with minimal supervision
POSITION DUTIES: Include the following. Other duties may be assigned.
+ Promotes positive, proactive customer interactions to make their Millennia Housing Management experience of the highest quality.
+ Solves simple to complex resident relations issues promptly.
+ Assists residents with the move-in and move-out process as needed.
+ Performs resident retention calls according to guidelines currently in place.
+ Ensures that all relevant information regarding resident concerns and requests are accurately recorded in OneSite.
+ Provides input regarding how to improve and provide more efficient resident relations continually.
+ Facilitates the resident retention process, which includes renewal paperwork.
+ Assists with achieving financial goals through closing on renewals and transfers, participating in leasing goals, and communicating the value of our communities.
+ Process resident applications, lease documents, and related paperwork as needed.
+ Performs community inspections to ensure aesthetics are maintained to company expectations.
+ Follow up with unresolved resident concerns in surveys or reviews as needed.
+ Participates in performance leasing consultant responsibilities as needed (leasing, tours, etc.)
MARKETING
+ Must be knowledgeable of all phases of leasing and resident retention.
+ Maintains awareness of local market conditions and trends. Contributes ideas to management for the marketing community and for improving resident satisfaction.
+ Maintains marketing and outreach program.
+ Answers and handles incoming phone calls from prospective new residents, current residents, vendors/supplies, etc.
+ Greets prospective residents, shows community and performs leasing duties as needed.
+ Physically inspects property when on grounds, picks up litter, and reports service needs to maintenance and/or grounds staff. Will also inspect move-outs and vacant homes when requested.
ADMINISTRATIVE
+ Updates required reports concerning traffic and rental activity, move-out notices, move-ins, waitlist, etc., daily and provides information to the manager.
+ Ensures lease paperwork is correct and signs all lease paperwork.
+ Documents resident communication.
+ Organizes and files all relevant reports, leases, and paperwork.
+ Accepts service requests from residents and routes to maintenance from prompt processing. Conducts service follow-up with the resident when work is complete.
+ Attends company meetings when requested.
REPORT MANAGEMENT
+ Responsible for maintaining daily, weekly, monthly, and quarterly reports, resident communications, move-out inventory, market surveys, etc.
Minimum Qualifications / Other Expectations :
+ High School Diploma or equivalent work experience
+ One year experience in a customer service environment preferred
+ Superior customer service skills and a desire to help people
+ Ability to handle basic accounting principles and concepts
+ Excellent written and oral communication and interpersonal skills
+ Regular, consistent, and timely attendance required
Physical Demands
+ N (Not Applicable) Activity is not applicable to this position.
+ O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
+ F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
+ C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Push/Pull
Stand - C
Grasp - C
10 lbs or less - C
12 lbs or less - C
Walk - C
Reach Outward - C
11-20 lbs - C
13-25 lbs - C
Manually Manipulate - C
Reach Above Shoulder - C
21-50 lbs - N
26-40 lbs - N
Sit - C
Speak - C
51-100 lbs - N
41-100 lbs - N
Climb - N
Crawl - N
Over 100 lbs - N
Squat or Kneel - N
Bend - N
Other Physical Requirements:
Vision - C
Work Environment
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Background Check Process
Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
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Updated March 14, 2024
Updated March 14, 2024