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Top 50 Public Relations Supervisor Skills

Below we've compiled a list of the most important skills for a Public Relations Supervisor. We ranked the top skills based on the percentage of Public Relations Supervisor resumes they appeared on. For example, 18.1% of Public Relations Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Public Relations Supervisor actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Public Relations Supervisor

1. Customer Service
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high Demand
Here's how Customer Service is used in Public Relations Supervisor jobs:
  • Trained newly hired customer service representatives, emphasizing the development of a knowledgeable support staff.
  • Supervised, trained and coordinated activities of workers engaged in customer service activities.
  • Provided resolutions to visitor complaints and concerns with exceptional customer service recover.
  • Identified/implemented through technology, cost-effective ways to provide high-levels of customer service.
  • Interviewed, managed and developed a team of customer service representatives.
  • Promoted from Executive Relations Lead > Customer Service Representative.
  • Demonstrated exceptional customer service and problem solving skills.
  • Provided leadership and coordinated Guest Relation team to provide solutions to various guest situations and deliver the best customer service.
  • Motivated and coached staff to perform tasks effectively to assure good customer service and retention of customers with complaints.
  • Handled all guest complaints and concerns by phone or in person in order to provide good customer service.
  • Implemented strategies to reduce average handle time, improve product up-sell efforts and provide world-class customer service.
  • Focused on directing, coaching and supervising staff to ensure a delivery of exceptional customer service.
  • Fast-paced customer service position in one of the area's finest nightclub and restaurant.
  • Coached and developed team leaders, support coordinators, and customer services specialists.
  • Established a customer service/quality management department for a startup company and its two affiliates.
  • Performed administrative and customer service work in multiple departments including security, lost and found/guest call center.
  • Act within procedural parameters To be pro-active and use initiative with customer service and complaints.
  • Coached direct reports to highest standards of customer service and integrity.
  • Lead team member responsible for supporting newly trained agents Notable contributions: Acknowledged for exemplary customer service.
  • Received several "Rewards and Recognition Awards" for delivering exceptional customer service.

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7,050 Customer Service Jobs

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2. Guest Relations Staff
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high Demand
Here's how Guest Relations Staff is used in Public Relations Supervisor jobs:
  • Directed, trained, and scheduled a guest relations staff of over 100 employees providing guest services throughout the resort.
  • Hired, trained and supervised 8+ Guest Relations staff.

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3. Press Releases
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high Demand
Here's how Press Releases is used in Public Relations Supervisor jobs:
  • Implemented social media for the restaurant and provided numerous press releases submitted to the newspapers for social activities and fundraisers.
  • Communicated with vendors, Managed calendar events, Wrote/Scheduled press releases, Assisted in ads and promotional ideas
  • Research and write press releases, speeches, bulletins, blog entries, newsletters, and presentations.
  • Produced press releases and distributed them to television, radio, and print media outlets.
  • Prepared and distributed press releases, SEC filings, and analyst/investor information.
  • Drafted press releases regarding new matters being investigated by the firm.
  • Organized press events, wrote press releases and supervised staff.
  • Drafted press releases & promotional scripts for local origination programming.
  • Write press releases for global UPS initiatives.
  • Managed corporate publicity, wrote press releases Supervised phone-based customer service employees

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7 Press Releases Jobs

No jobs at selected location

4. Guest Satisfaction
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high Demand
Here's how Guest Satisfaction is used in Public Relations Supervisor jobs:
  • Monitored guest relations personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
  • Monitored and handled guest complaints by following procedures and ensuring guest satisfaction.
  • Managed all security-related operations to ensure prompt resolution and superior guest satisfaction.
  • Implemented a Lobby Ambassador program to increase Gallup scores in the areas of guest satisfaction and sense of well being.
  • Coached associates on procedures and how to ensure guest satisfaction using audits and reviews.
  • Fast resolving problems to provide guest satisfaction.
  • Coordinate VIP and group arrivals by processing rooming list assignments and pre-registration for increased guest satisfaction.

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1,162 Guest Satisfaction Jobs

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5. Special Events
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high Demand
Here's how Special Events is used in Public Relations Supervisor jobs:
  • Supervised special events and presented recommendations for nationally recognized spokespersons and chefs.
  • Coordinated all aspects of historic event, including multiple special events, press conferences and en-route media relations via OnStar.
  • Managed yearly client budget for all printed materials, media relations, special events, product launches and trade shows.
  • Manage special events, community events, fund raisers, classes and other gatherings for promotion of company network.
  • Manage communication of initiatives through various channels including direct mail, mass media advertising, and special events.
  • Tracked costs associated with Special Events and all Project Implementation Requests for the Broadcast Services department.
  • Coordinated the security team at all special events, catered meetings, and receptions.
  • Handled guest inquiries during Detroit Red Wing games, concerts and special events.
  • Coordinated, planned and contributed at trade shows and special events.
  • Managed and coordinated special events for high profile clients.
  • Gained excellent experience in public relations, special events planning and cash handling/reconciliation.
  • Produced media kits and executed special events, including tradeshow activities.
  • assisted with special events occurring periodically throughout the year).

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253 Special Events Jobs

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6. VIP
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high Demand
Here's how VIP is used in Public Relations Supervisor jobs:
  • Coordinated with F&B manager and Chief of different VIP set ups for the guests with special requests.
  • Recognized all VIP and repeat guests by sending an amenity or upgrading room type.
  • Plan and coordinate all amenities for major VIP and repeat guest.
  • Meet and greeted VIP persons and groups arriving at the hotel.
  • Run slot tournaments, drawings, and VIP events.
  • Resolved on average 100 VIP complaints and escalations monthly.
  • Checked VIP rooms for amenities.
  • Schedule and supervise 6 Guest Relations agents Evaluate every new reservation for VIP status, special occasions, requests, etc.
  • Conducted VIP property site inspections ensuring the brand's introduction communicated the company's core standards and values.
  • Supervised multiple departments in preparing rooms for VIP arrivals to ensure accommodations met Fairmont and Plaza standards.
  • Handled VIP amenities and arrivals, completes pre-registration formalities.
  • Fostered strong relationships with local vendors and restaurants.Guest Recognition Generated daily reports for internal distribution of guest and VIP information.

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628 VIP Jobs

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7. Client Relationships
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high Demand
Here's how Client Relationships is used in Public Relations Supervisor jobs:
  • Developed and executed marketing communications programs, managed client relationships and developed new business opportunities.
  • Recognized for managing existing client relationships with effective professionalism.
  • Managed client relationships and third party agencies to execute public relations efforts on behalf of General Motors.
  • Specialized in high-level client relationships across a wide spectrum of B2B clients.

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23 Client Relationships Jobs

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8. Staff Members
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high Demand
Here's how Staff Members is used in Public Relations Supervisor jobs:
  • Conduct and arrange ongoing technical training plus personal development classes for staff members.
  • Communicate with the OP site workgroup and staff members for meetings, training and billing issues.

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487 Staff Members Jobs

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9. Daily Operations
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high Demand
Here's how Daily Operations is used in Public Relations Supervisor jobs:
  • Supervised daily operations for the retention department of a leading Internet company.
  • Supervised daily operations within the Client Relations department.
  • Oversee daily operations including booking appointments, training new employees, and ensuring service and product quality.
  • Completed Daily Operations and Administration of All Functional Areas.
  • Supervised the daily operations of the Consumer Relations Team.
  • Coordinate with department staff for daily operations.
  • Reported all CR activity and daily operations progress or concerns to upper management in a timely fashion.

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1,167 Daily Operations Jobs

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10. Performance Reviews
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high Demand
Here's how Performance Reviews is used in Public Relations Supervisor jobs:
  • Planned employee appreciation celebrations and other activities; conducted employee performance reviews.
  • Provided performance reviews for all caregivers.
  • Managed a high volume call center environment, accounted for daily scheduling of employees and provided quarterly performance reviews.
  • Conducted all annual performance reviews, disciplinary actions plans, and monitored all training of new staff.
  • Scheduled and conducted formal and informal employee performance reviews.
  • Write and deliver performance reviews of department employees.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.

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125 Performance Reviews Jobs

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11. Customer Complaints
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high Demand
Here's how Customer Complaints is used in Public Relations Supervisor jobs:
  • Supervised 15 customer service representatives responsible for responding to written customer complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Lead a team of 12 guest relations personnel to both address customer complaints and issues and proactively identify process improvements.
  • Trained employees on handling benefit questions and recommending corrective services to address customer complaints.
  • Interacted with guests professionally to enhance the visitor experience and resolve customer complaints.
  • Review customer complaints and initiate solutions in a timely and effective manner.
  • Handled customer complaints from the office of the President and CEO.
  • Handled all customer complaints, inquiries, and other questions.
  • Handle customer complaints in the media & social media.
  • Investigated employee and customer complaints.

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63 Customer Complaints Jobs

No jobs at selected location

12. Front Desk
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high Demand
Here's how Front Desk is used in Public Relations Supervisor jobs:
  • Directed, coached and managed front desk team to ensure all standards and operating procedures were adhered to.
  • Managed a front desk staff of 10 front desk agents, and 2 night attendants.
  • Started as a front desk agent and worked up to Guest Relations Supervisor.
  • Developed Company's SalonBiz Training Program for Call Center and Front Desk.
  • Created coaching plans for the front desk staff.
  • Front desk operations, staff supervision and training.
  • Assist in overseeing front desk operation.

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550 Front Desk Jobs

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13. Phone Calls
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high Demand
Here's how Phone Calls is used in Public Relations Supervisor jobs:
  • Received and responded to telephone calls from Providers (handled inbound and outbound calls).
  • Answered department telephone calls within three rings, using correct salutations and telephone etiquette.
  • Handle phone calls, cabana reservations, ticket sales, and guest complaints.
  • Answer phone calls and answer any questions guests may have.
  • Monitored phone calls and provided coaching when necessary.

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362 Phone Calls Jobs

No jobs at selected location

14. Sales Goals
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high Demand
Here's how Sales Goals is used in Public Relations Supervisor jobs:
  • Exceeded all business sales goals and provided outstanding patron service that facilitated patron loyalty and repeat business.
  • Exceeded monthly sales goals by at least 30% first six months as a supervisor.
  • Established monthly and quarterly sales goals.
  • Tracked and maintained advisors' weekly/monthly/yearly sales and analyze against sales goals set for each individual.
  • Trained advisors on various computer systems, upselling prospects and monthly product reviews to enable success in meeting their sales goals.
  • Key Accomplishments Recipient of multiple awards as a team for exceeding company sales goals, quality scores and average handle time.

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1,054 Sales Goals Jobs

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15. Data Entry
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average Demand
Here's how Data Entry is used in Public Relations Supervisor jobs:
  • Key player in the testing and implementation of a Microsoft based data entry and ordering system.
  • Prepare and sort documents for data entry.

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1,104 Data Entry Jobs

No jobs at selected location

16. Community Outreach
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average Demand
26 Community Outreach Jobs

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17. Providers
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average Demand
Here's how Providers is used in Public Relations Supervisor jobs:
  • Recruit and contract with individual providers who meet established select criteria to assure adequate geographic and specialty coverage.
  • Manage client and relationships between insurance companies and therapy providers.
  • Assign territories for efficient and timely coverage of participating providers.
  • Handled Quality Assurance and Quality Management issues from providers.
  • Insure new providers receive initial orientations and quarterly visits.
  • Maintain provider accounts to service provider issues as well as develop positive relationships between providers and health plan.
  • Operated as liaison between guests, providers, clinical staff, billing department, vendors and management.
  • Assist team in advising physicians and providers of new protocols, policies and procedures.
  • Communicated CIGNA claim policies and procedures to health care providers via phone and email.
  • Assist in preparation and present for on-site visits and stewardship meetings with providers.
  • Handle complex administrative issues and contracts affecting network providers, members and plans.
  • Provide training and demonstrations of the MMIS system to OHCA staff and providers.
  • Assist providers and software vendors with ECS and billing procedures and testing.
  • Market Electronic Claims Submission to recruit new providers.
  • Train providers on billing issues.
  • Developed educational materials and organized Welcome Packets for newly credentialed providers; which were also used in provider orientations and trainings.
  • Recruited and negotiated reimbursement for managed care contracts with physician practices and other healthcare providers who met established selection criteria.
  • Processed orders for approximately 300 providers in a timely manner.
  • Provide case consultation to EAP Consultants, Onsite Clinicians, and all Pfizer EAP providers.
  • Served as a key liaison between healthcare providers and the Managed Care department.

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3,068 Providers Jobs

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18. Facebook
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average Demand
Here's how Facebook is used in Public Relations Supervisor jobs:
  • Assisted on graphic design projects for Facebook and merchandise.
  • Managed and updated Facebook and Twitter accounts.

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50 Facebook Jobs

No jobs at selected location

19. Trade Shows
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average Demand
Here's how Trade Shows is used in Public Relations Supervisor jobs:
  • Coordinated, organized and developed packs for US, International trade shows, Fiber-Ed seminars and other events.
  • Resolve high-profile escalations at industry trade shows and conventions, leading to increased product adoption and understanding.
  • Attended industry trade shows to network with press, partners and customers.
  • Organize, execute and attend all trade shows, nationwide.
  • Organized customer appreciate events and trade shows.

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12 Trade Shows Jobs

No jobs at selected location

20. Internet
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average Demand
Here's how Internet is used in Public Relations Supervisor jobs:
  • Managed a team of four employees responsible for marketing fiber-to-the-home services (video, phone and Internet).
  • Managed and designed print and Internet publishing for Research Department.

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39 Internet Jobs

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21. Special Projects
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average Demand
Here's how Special Projects is used in Public Relations Supervisor jobs:
  • Contribute to departmental operations by ensuring that tasks and special projects are handled timely and accurately.
  • Managed special projects such as writing show-specific publicity manuals.
  • Coordinate a wide variety of special projects from the initial stage to completion.
  • Perform special projects and research data inquiries as assigned.
  • Schedule loan closings with notaries and attorneys Special projects Hire notaries and attorneys for signings Terminate Train new hire

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364 Special Projects Jobs

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22. Medicaid
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average Demand
Here's how Medicaid is used in Public Relations Supervisor jobs:
  • Educate and assist provider and or provider staff with Medicaid/Medicare Advantage programs/products with focus on claims resolution and education.
  • Contract management of two major state contractors providing professional business services to the Medicaid Program.
  • Managed and administered third party liability recovery assignments for Medicaid and other state/ federal agencies.
  • Travel state-wide to conduct inspection visits to certain providers requesting enrollment with Medicaid.
  • Provide general support to the Oklahoma Medicaid Management Information System (MMIS) implementation and operations team.
  • Gained knowledge of Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
  • Conducted new provider orientation in conjunction with HHSC, Medicaid and Medicare guidelines.
  • Liaised with local Medicaid Offices to form and strengthen relationships with our Project.
  • Report problems with visits to Alabama Medicaid Program Integrity Unit.
  • Work with System Engineers/Medicaid staff to test changes/enhancements to system.
  • Resolve issues and concerns relating to the Medicaid program.
  • Work with Medicaid to develop and foster provider relationships.

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131 Medicaid Jobs

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23. Troubleshoot
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average Demand
Here's how Troubleshoot is used in Public Relations Supervisor jobs:
  • Listen to numerous opinions, disseminate information, diagnose and troubleshoot complex information quickly.
  • Provided equipment training, maintenance, use, support and troubleshooting for a Public Access Television Studio.
  • Trained and supervised interns, creating and maintaining goals, troubleshooting when goals were not met.
  • Assess and troubleshoot PPM equipment problems via analyzing system reports and telephone contact with panelists.
  • Handle escalated calls and troubleshoot appraisers software issues when escalated.
  • Order entry and download error troubleshooting.

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31 Troubleshoot Jobs

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24. Direct Reports
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average Demand
Here's how Direct Reports is used in Public Relations Supervisor jobs:
  • Led project team of 20, with 6 direct reports, through implementation process at high-volume 5-doctor veterinary practice.
  • Led team of client relations and technical analysts - 11 direct reports comprised of both on-site and remote associates.
  • Mentor direct reports, and communicate any changes to staff and coach them accordingly.
  • Serve as a point of escalation for day-to-day issues for all direct reports.
  • Provide leadership and monitor daily performance to a group of 10 direct reports.
  • Supervised two direct reports, managed work teams.
  • Coach and mentor employee direct reports.

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365 Direct Reports Jobs

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25. Training Programs
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average Demand
Here's how Training Programs is used in Public Relations Supervisor jobs:
  • Attend and participate in sales meetings, conference calls and training programs as directed by management.
  • Coordinated training programs for the use of the various test/health screening devices that the company offered.
  • Assisted with training programs for new supervisors at other Ritz-Carlton properties
  • Analyze training needs to develop new training programs or modify and improve existing programs.

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824 Training Programs Jobs

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26. New Product Development
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average Demand
3 New Product Development Jobs

No jobs at selected location

27. HR
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average Demand
Here's how HR is used in Public Relations Supervisor jobs:
  • Increased awareness of client brands and products through development and execution of business-to-business and business-to-consumer public and media relations plans.
  • Represented blood center as spokesperson within local media and other venues throughout community.
  • Participated on or manage various HR/Staffing project initiatives.
  • Managed all account-contacts through a timely updated database.
  • Present policy and procedures through PowerPoint presentations.
  • Drive and maintain a friendly, sincere and safety focused service culture through consistent performance coaching and team development.
  • Researched and resolved insurance claim issues with the coordination of health care providers and three internal departments.
  • Monitor all client campaign results, analyzing key metrics and optimizing success through a variety of tactics.
  • Organized and helped implement a Crisis Management plan throughout the company - including media crisis training sessions.
  • Managed team through major department restructure that led to increased efficiency, customer focus and cost savings.
  • Coordinated and supervised the work of 300 volunteers throughout the duration of the games.
  • Identified and attracted passive job seekers through networking, referrals and direct sourcing methods.
  • Alerted all departments through creating and delivering reports for guest preferences and VIP's.
  • Supported and assisted HR director, performing additional duties as required.
  • Managed schedules for three offices with three providers.
  • Scheduled staff for various events through-out the hotel.
  • Generated widespread interest through media contacts and advertising material.
  • Led multi-skilled teams to excel at key performance indicators while thriving in a regulated environment.
  • Managed the appeal records through each stage of the records life cycle.
  • Raise awareness of clients through the development and implementation of multi-faceted and multi-disciplined national communication and marketing campaigns.

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3,763 HR Jobs

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28. Market Research
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average Demand
Here's how Market Research is used in Public Relations Supervisor jobs:
  • Supervised and managed Hercules Communication in creating and initiating focus groups for market research.
  • Reviewed industry magazines, emails, journals, websites, etc for market research.
  • Conducted market research and analysis to meet goals in a 10,000 square mile area.
  • Market Research - Mortgage Department).

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18 Market Research Jobs

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29. Service Levels
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average Demand
Here's how Service Levels is used in Public Relations Supervisor jobs:
  • Handled the delivery of merchandise to our customers at optimal cost and at the highest service levels to the stores.
  • Monitor service department e-mail queue, fax queue and call tracking database to ensure service levels are met.
  • Tracked and reported on department service levels, sales, and call efficiency metrics.
  • Conducted weekly and monthly audits to track fees and service levels.
  • Supervised all AVNA marketing activities to achieve optimal service levels.

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3 Service Levels Jobs

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30. Technical Support
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low Demand
Here's how Technical Support is used in Public Relations Supervisor jobs:
  • Owned training plan creation for Technical Support Representatives.
  • Assist with server and technical support.

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78 Technical Support Jobs

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31. Performance Management
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low Demand
Here's how Performance Management is used in Public Relations Supervisor jobs:
  • Performed all management-related functions, including hiring, performance management, terminations, compensation analysis and manpower planning.
  • Encouraged development through goal- setting, delegation of authority and through ongoing feedback and performance management.

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1,233 Performance Management Jobs

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32. Ensure Compliance
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low Demand
Here's how Ensure Compliance is used in Public Relations Supervisor jobs:
  • Act as liaison between Managed Care Organizations and faculty & staff to ensure compliance with operational obligations required under the contracts.
  • Evaluated and monitored contract performance to ensure compliance with contractual obligations and to determine need for changes.
  • Provide training and ensure compliance with the Operational Plan.

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1,104 Ensure Compliance Jobs

No jobs at selected location

33. Medical Records
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low Demand
Here's how Medical Records is used in Public Relations Supervisor jobs:
  • Gathered and organized medical records, bills and reports for personal injury and workers compensation cases in preparation for litigation.
  • Coordinated Medical Records and Audit Medical Record Related activities.
  • Maintained medical records, technical library and correspondence files.
  • Processed medical records fees, reviewed medical records for claims dept.

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841 Medical Records Jobs

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34. Powerpoint
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low Demand
Here's how Powerpoint is used in Public Relations Supervisor jobs:
  • Designed PowerPoint activities program for continuous broadcast on private community channel.
  • Designed and delivered exciting PowerPoint presentations to community, civic, nonprofit, church, and school groups.

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966 Powerpoint Jobs

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35. Business Development
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low Demand
Here's how Business Development is used in Public Relations Supervisor jobs:
  • Promoted business development by mining, establishing and nurturing professional contacts and coordinating meetings with all new label representatives.
  • Expanded revenue and gross profit through new business development and organic account growth.
  • Created sales slicks and business development materials for the company and its clients.

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170 Business Development Jobs

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36. Monthly Reports
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low Demand
Here's how Monthly Reports is used in Public Relations Supervisor jobs:
  • Facilitated numerous internal monthly reports; received and logged all commission reports, reviewed data from vendors and verified their accuracy.
  • Created monthly reports and presented to Executive Leadership on volume and trends of customer com- plaints.
  • Prepared and assimilated daily, weekly and monthly reports for agent use.
  • Maintained budgets, man hours stat and monthly reports for Senior Administration.
  • Completed monthly reports as required by the Program Director and funders.
  • Maintain computer systems,ordering supplies as needed, print monthly reports formanagement.

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14 Monthly Reports Jobs

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37. Contract Negotiations
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low Demand
Here's how Contract Negotiations is used in Public Relations Supervisor jobs:
  • Leveraged strong communication and client liaison skills to assist the Director of Business Development in conducting successful client contract negotiations.
  • Skilled negotiator that specializes in contract negotiations to find winning solutions for all parties involved and orchestrates single case agreements.
  • Handled contract negotiations and servicing in a 15 county region of the state.
  • Involved in vendor contract negotiations.

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2 Contract Negotiations Jobs

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38. Day-To-Day Operations
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low Demand
Here's how Day-To-Day Operations is used in Public Relations Supervisor jobs:
  • Supervised day-to-day operations for a staff of more than 10 employees.
  • Oversee the day-to-day operations of the Provider Relations Liaisons.

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39. Disciplinary Actions
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low Demand
Here's how Disciplinary Actions is used in Public Relations Supervisor jobs:
  • Recommended disciplinary actions when needed.
  • Manage scheduling, payroll, hiring, training, disciplinary actions and termination of 65 Guest Relations Representatives.
  • Implemented individual and team rewards as well as corrective, disciplinary actions.

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8 Disciplinary Actions Jobs

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40. Company Policies
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low Demand
Here's how Company Policies is used in Public Relations Supervisor jobs:
  • Prepare incident reports to management regarding any violations of company policies/procedures.
  • Support and advise key managers to ensure compliance with negotiated labor agreement, employment laws and company policies.
  • Monitored service calls to observe employee demeanor, technical accuracy, and conformity to company policies.
  • Enforced company policies and procedures.
  • Supervised the 3rd shift Trained staff on company policies and procedures Processed and tracked orders for national and International consumers

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2,200 Company Policies Jobs

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41. Customer Retention
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low Demand
Here's how Customer Retention is used in Public Relations Supervisor jobs:
  • Resolve a variety of issues customers experience while maintaining high customer satisfaction to ensure an increase in customer retention.

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35 Customer Retention Jobs

No jobs at selected location

42. New Accounts
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low Demand
Here's how New Accounts is used in Public Relations Supervisor jobs:
  • Updated old accounts, compiled information about new accounts, and maintained accurate records.
  • Recognized for ongoing highest customer retention and new accounts.

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20 New Accounts Jobs

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43. Company Standards
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low Demand
1,459 Company Standards Jobs

No jobs at selected location

44. Account Management
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low Demand
Here's how Account Management is used in Public Relations Supervisor jobs:
  • Assisted in developing internal and external business rules for premium processing, reconciliation, billing and account management.
  • Provided agency account management for large scale, government information technology accounts.

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57 Account Management Jobs

No jobs at selected location

45. Public Relations Plans
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low Demand
Here's how Public Relations Plans is used in Public Relations Supervisor jobs:
  • Created and developed public relations plans promoting products and business achievements.
  • Prepared and executed strategic public relations plans.
  • Conduct new client strategy sessions, creation of brand platforms and yearlong public relations plans for all retainer-based clients.
  • Generated public relations plans and presentations for Osborn & Barr new business and marketing partnerships.

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46. Level Agreements
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low Demand
20 Level Agreements Jobs

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47. New Clients
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low Demand
Here's how New Clients is used in Public Relations Supervisor jobs:
  • Assisted management with the procurement of new clients and maintaining relations with current and former clients
  • Translated for the Principal Attorney for Spanish speaking clients Meet with potential new clients regarding immigration related matters.

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5 New Clients Jobs

No jobs at selected location

48. CRM
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low Demand
Here's how CRM is used in Public Relations Supervisor jobs:
  • Work with CRM vendor to create and execute hospital patient direct mailings.
  • Processed data using SAP, CRM, HIS, Epitome POS systems.
  • Managed and updated confidential guest profiles and preferences into company CRM promoting guest relations and ~~~~~~~~~ brand commitment worldwide.

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205 CRM Jobs

No jobs at selected location

49. HMO
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low Demand
Here's how HMO is used in Public Relations Supervisor jobs:
  • Enlarged the provider network by 80%; introduced a seminar program to generate additional memberships in the HMO.
  • Hired, trained and managed a staff of 9 in the maintenance of provider relations for this HMO.
  • Achieved lowest rate of unresolved grievances of all Florida HMO's in both CY 1991 and 1992.
  • Chaired HMO's Grievance committee, the final internal step to resolve a members complaint.

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1 HMO Jobs

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50. Office Supplies
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low Demand
Here's how Office Supplies is used in Public Relations Supervisor jobs:
  • Maintained budgetary expenses for travel, equipment, office supplies, etc.
  • Ordered office supplies for all Guest Services departments.

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Public Relations Supervisor Jobs

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20 Most Common Skills For A Public Relations Supervisor

Customer Service

24.6%

Guest Relations Staff

10.1%

Press Releases

9.3%

Guest Satisfaction

7.9%

Special Events

5.9%

VIP

4.6%

Client Relationships

3.8%

Staff Members

3.6%

Daily Operations

3.4%

Performance Reviews

3.4%

Customer Complaints

3.3%

Front Desk

2.8%

Phone Calls

2.7%

Sales Goals

2.4%

Data Entry

2.2%

Community Outreach

2.1%

Providers

2.1%

Facebook

2.0%

Trade Shows

1.9%

Internet

1.8%
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Typical Skill-Sets Required For A Public Relations Supervisor

Rank Skill
1 Customer Service 18.1%
2 Guest Relations Staff 7.5%
3 Press Releases 6.9%
4 Guest Satisfaction 5.8%
5 Special Events 4.4%
6 VIP 3.4%
7 Client Relationships 2.8%
8 Staff Members 2.6%
9 Daily Operations 2.5%
10 Performance Reviews 2.5%
11 Customer Complaints 2.4%
12 Front Desk 2.1%
13 Phone Calls 2.0%
14 Sales Goals 1.8%
15 Data Entry 1.6%
16 Community Outreach 1.6%
17 Providers 1.6%
18 Facebook 1.5%
19 Trade Shows 1.4%
20 Internet 1.3%
21 Special Projects 1.3%
22 Medicaid 1.2%
23 Troubleshoot 1.1%
24 Direct Reports 1.1%
25 Training Programs 1.1%
26 New Product Development 1.1%
27 HR 1.0%
28 Market Research 1.0%
29 Service Levels 0.9%
30 Technical Support 0.9%
31 Performance Management 0.9%
32 Ensure Compliance 0.9%
33 Medical Records 0.9%
34 Powerpoint 0.9%
35 Business Development 0.9%
36 Monthly Reports 0.9%
37 Contract Negotiations 0.8%
38 Day-To-Day Operations 0.8%
39 Disciplinary Actions 0.8%
40 Company Policies 0.8%
41 Customer Retention 0.8%
42 New Accounts 0.7%
43 Company Standards 0.7%
44 Account Management 0.7%
45 Public Relations Plans 0.7%
46 Level Agreements 0.7%
47 New Clients 0.7%
48 CRM 0.6%
49 HMO 0.6%
50 Office Supplies 0.6%
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7,177 Public Relations Supervisor Jobs

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