Working as a Public Safety Dispatcher

There is more than meets the eye when it comes to being a public safety dispatcher. For example, did you know that they make an average of $19.85 an hour? That's $41,284 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a Public Safety Dispatcher Do

There are certain skills that many public safety dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be a public safety dispatcher, we found that a lot of resumes listed 8.4% of public safety dispatchers included safety dispatcher, while 6.4% of resumes included non-emergency calls, and 5.6% of resumes included police department. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the public safety dispatcher job title. But what industry to start with? Most public safety dispatchers actually find jobs in the government and health care industries.

How To Become a Public Safety Dispatcher

If you're interested in becoming a public safety dispatcher, one of the first things to consider is how much education you need. We've determined that 36.7% of public safety dispatchers have a bachelor's degree. In terms of higher education levels, we found that 6.5% of public safety dispatchers have master's degrees. Even though some public safety dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a public safety dispatcher. When we researched the most common majors for a public safety dispatcher, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on public safety dispatcher resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a public safety dispatcher. In fact, many public safety dispatcher jobs require experience in a role such as customer service representative. Meanwhile, many public safety dispatchers also have previous career experience in roles such as dispatcher or sales associate.

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Average Salary$41,284
Job Growth Rate6%

Public Safety Dispatcher Jobs

Public Safety Dispatcher Career Paths

Top Careers Before Public Safety Dispatcher
Cashier8.1 %
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Top Careers After Public Safety Dispatcher
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Public Safety Dispatcher

Public Safety Dispatchers in America make an average salary of $41,284 per year or $20 per hour. The top 10 percent makes over $56,000 per year, while the bottom 10 percent under $30,000 per year.
Average Salary
$41,284

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Public Safety Call Taker, Dispatcher Trainee and/or Dispatcher I-Calvert Emergency Communications
Public Safety Call Taker, Dispatcher Trainee and/or Dispatcher I-Calvert Emergency Communications
Calvert County Government
Calvert County Government
07/27/2020
07/27/2020
$36,92007/27/2020
$36,920
Public Safety Dispatcher II
Public Safety Dispatcher II
Lower Colorado River Authority
Lower Colorado River Authority
07/24/2020
07/24/2020
$45,91407/24/2020
$45,914
Public Safety Dispatcher I/II
Public Safety Dispatcher I/II
County of El Dorado
County of El Dorado
07/21/2020
07/21/2020
$43,82607/21/2020
$43,826
Public Safety Communication Dispatcher
Public Safety Communication Dispatcher
City of Maricopa
City of Maricopa
07/08/2020
07/08/2020
$39,74907/08/2020
$39,749
Public Safety Dispatcher II
Public Safety Dispatcher II
LCRA
LCRA
07/07/2020
07/07/2020
$45,91407/07/2020
$45,914
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Public Safety Dispatcher Demographics

Gender

Female

62.4 %

Male

34.0 %

Unknown

3.6 %
Ethnicity

White

61.2 %

Hispanic or Latino

18.5 %

Black or African American

10.7 %
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Foreign Languages Spoken

Spanish

75.9 %

French

3.7 %

Arabic

3.7 %
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Public Safety Dispatcher Education

Schools

Kaplan University

9.0 %

Community College of the Air Force

7.0 %

Columbia Southern University

6.0 %

Pima Community College

6.0 %
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Majors

Criminal Justice

29.0 %

Business

14.2 %

Psychology

5.9 %

General Studies

5.4 %
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Degrees

Bachelors

36.7 %

Associate

21.8 %

High School Diploma

19.9 %

Certificate

10.1 %
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Entry Level Jobs For Becoming A Public Safety Dispatcher

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Public Safety Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.4% of public safety dispatchers listed safety dispatcher on their resume, but soft skills such as empathy and typing skills are important as well.

Best States For a Public Safety Dispatcher

Some places are better than others when it comes to starting a career as a public safety dispatcher. The best states for people in this position are Delaware, Maryland, Connecticut, and Rhode Island. Public safety dispatchers make the most in Delaware with an average salary of $61,622. Whereas in Maryland and Connecticut, they would average $60,909 and $59,871, respectively. While public safety dispatchers would only make an average of $59,017 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Public Safety Dispatcher Jobs:
15
Highest 10% Earn:
$94,000
Location Quotient:
1.93
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Public Safety Dispatcher Jobs:
38
Highest 10% Earn:
$96,000
Location Quotient:
1.37
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Public Safety Dispatcher Jobs:
28
Highest 10% Earn:
$97,000
Location Quotient:
1.63
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Public Safety Dispatcher Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a public safety dispatcher. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless public safety dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Public Safety Dispatcher Resume

At Zippia, we went through countless public safety dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Top Public Safety Dispatcher Employers

1. Governor of California
4.0
Avg. Salary: 
$44,953
Public Safety Dispatchers Hired: 
67+
2. City of Tucson
4.1
Avg. Salary: 
$37,881
Public Safety Dispatchers Hired: 
17+
3. U.S. Navy
4.1
Avg. Salary: 
$53,690
Public Safety Dispatchers Hired: 
15+
4. Miami-Dade County Public Schools
4.5
Avg. Salary: 
$43,152
Public Safety Dispatchers Hired: 
13+
5. Jefferson County
4.5
Avg. Salary: 
$43,847
Public Safety Dispatchers Hired: 
9+
6. St. Louis County
4.2
Avg. Salary: 
$38,988
Public Safety Dispatchers Hired: 
8+

Public Safety Dispatcher Videos

Recently Added Public Safety Dispatcher Jobs

Updated October 2, 2020