Post job

Public services assistant jobs near me - 25 jobs

jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
  • Public Inquiries Assistant 1 - Constituent Services Section

    Dasstateoh

    Public services assistant job in Columbus, OH

    Public Inquiries Assistant 1 - Constituent Services Section (260000D4) Organization: Attorney GeneralAgency Contact Name and Information: Maren Aikey; *********************** Unposting Date: Jan 28, 2026, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $22.13 per hour - $26.01 per hour Schedule: Full-time Work Hours: Mon. - Fri; 8:00am-5:00pmClassified Indicator: ClassifiedUnion: Attorney General 45 Primary Job Skill: Clerical & Data EntryTechnical Skills: Clerical & Data EntryProfessional Skills: Customer Focus, Listening, Time Management, Verbal Communication, Confidentiality Agency OverviewThe Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.Job DescriptionThe Ohio Attorney General's Office is currently seeking candidates for two Public Inquiries Assistant positions in the Constituent Services Section. The Public Inquiries Assistant provides assistance and information to consumers, business people, government officials, patients, residents and general public in response to requests and inquiries. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered at 30 East Broad Street, Columbus, Ohio. The successful candidates will perform the following duties, which include, but are not limited to:-Handles high volume of telephone calls, inquiries and communications to and from individuals (e.g., consumers, victimsof crimes, victims service providers, business people, government officials, patients, residents and general public).-Provides assistance and information to individuals in order to answer questions and/or resolve problems and/or complaints.-Accurately summarizes the constituent's inquiry or request.-Assists in resolving problems, questions or complaints.-Accurately completes forms on internal and external forms and databases using a variety of software.-Conducts research to determine solutions to problems affecting constituents by utilizing training materials and specific policies and procedures to evaluate the nature and magnitude of the problems/complaints.-Provides general guidance, advice, resources and referrals.-Conducts follow up contact to ensure resolution of situation if necessary.-Maintains and retrieves records (electronic and hard copy), data, documentation and reports regarding calls, correspondence, in person contacts and actions.-Enters and maintains data within internal and/or external databases to track actions and contacts completed on each inquiry.-Performs other related clerical duties (e.g., files, copies, scans, types correspondence) Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications1 course or 3 months experience in use of multi-line telephone system; 1 course or 3 months experience in use of personal computer; 3 months training or 3 months experience in customer service. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: clerical and data entry, confidentiality, customer focus, listening, time management, verbal communication Supplemental InformationThe Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Ohio Attorney General's Office is an Equal Opportunity Employer. AGO#: 26-01-016 Background Check Info:Selected candidate(s) will be subject to the following background checks:Criminal history Driving record TaxesDrug Test In addition, an Internet search may be conducted of publicly available and job-related information through social media(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $22.1-26 hourly Auto-Apply 22h ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Public Inquiries Assistant 1 - Constituent Services Section

    State of Ohio 4.5company rating

    Public services assistant job in Columbus, OH

    Public Inquiries Assistant 1 - Constituent Services Section (260000D4) Organization: Attorney GeneralAgency Contact Name and Information: Maren Aikey; *********************** Unposting Date: Jan 28, 2026, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $22.13 per hour - $26.01 per hour Schedule: Full-time Work Hours: Mon. - Fri; 8:00am-5:00pmClassified Indicator: ClassifiedUnion: Attorney General 45 Primary Job Skill: Clerical & Data EntryTechnical Skills: Clerical & Data EntryProfessional Skills: Customer Focus, Listening, Time Management, Verbal Communication, Confidentiality Agency OverviewThe Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.Job DescriptionThe Ohio Attorney General's Office is currently seeking candidates for two Public Inquiries Assistant positions in the Constituent Services Section. The Public Inquiries Assistant provides assistance and information to consumers, business people, government officials, patients, residents and general public in response to requests and inquiries. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered at 30 East Broad Street, Columbus, Ohio. The successful candidates will perform the following duties, which include, but are not limited to:-Handles high volume of telephone calls, inquiries and communications to and from individuals (e.g., consumers, victimsof crimes, victims service providers, business people, government officials, patients, residents and general public).-Provides assistance and information to individuals in order to answer questions and/or resolve problems and/or complaints.-Accurately summarizes the constituent's inquiry or request.-Assists in resolving problems, questions or complaints.-Accurately completes forms on internal and external forms and databases using a variety of software.-Conducts research to determine solutions to problems affecting constituents by utilizing training materials and specific policies and procedures to evaluate the nature and magnitude of the problems/complaints.-Provides general guidance, advice, resources and referrals.-Conducts follow up contact to ensure resolution of situation if necessary.-Maintains and retrieves records (electronic and hard copy), data, documentation and reports regarding calls, correspondence, in person contacts and actions.-Enters and maintains data within internal and/or external databases to track actions and contacts completed on each inquiry.-Performs other related clerical duties (e.g., files, copies, scans, types correspondence) Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications1 course or 3 months experience in use of multi-line telephone system; 1 course or 3 months experience in use of personal computer; 3 months training or 3 months experience in customer service. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: clerical and data entry, confidentiality, customer focus, listening, time management, verbal communication Supplemental InformationThe Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Ohio Attorney General's Office is an Equal Opportunity Employer. AGO#: 26-01-016 Background Check Info:Selected candidate(s) will be subject to the following background checks:Criminal history Driving record TaxesDrug Test In addition, an Internet search may be conducted of publicly available and job-related information through social media(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $22.1-26 hourly Auto-Apply 2d ago
  • Public Services Assistant II (Maple Valley Branch)

    Akron Library 3.5company rating

    Public services assistant job in Akron, OH

    ABOUT THE LIBRARY Since 1874, the Akron-Summit County Public Library (ASCPL) has been an essential community asset. We've been recognized nationally as one of the finest public libraries in the United States due to our excellent customer service, collaborative community involvement, and high level of customer and employee satisfaction. We offer a comprehensive benefits package, including paid vacation and sick leave, 11 paid holidays, voluntary benefits (health, dental, and vision), ASCPL-provided life insurance, and retirement through the Ohio Public Employees Retirement System (OPERS). DUTIES & RESPONSIBILITIES: The ASCPL is hiring a full-time (37.5 hours per week, including evenings and Saturdays, and Sundays at Main Library in downtown Akron) Public Service Assistant (PSA II) at the Maple Valley Branch Library to support our Mission Statement to provide resources for learning and leisure, information services, meeting spaces, and programs for all ages that support, improve, and enrich individual, family, and community life. The PSA II works at least 75% of the workday at the public service desk interacting with customers and coworkers and: Greets customers in a friendly and accessible manner. Assists customers in the selection and use of Library materials. Understands, analyzes, and assists with answering varied reference questions by supplying information well-suited to the user, which could include directing customers to other divisions, agencies, or resources for additional help. Assists customers in using Library technology, including the internet and Library databases and offering instruction. Interprets the Library's policies and procedures to the public in a customer-responsive manner. Addresses problem situations and maintains order as needed. Performs clerical duties. Receives, sorts, and distributes Library materials including newly received materials, current Library collection, and incoming and outgoing mail. Prepares materials from bindery. Sends items to Technical Services for cataloging as needed. Orders division supplies online and by requisition to Shipping and Receiving. Inputs material orders. Performs standard Library routines, including circulation, delivery, and service desk coverage. Processes, sorts, shelves, and merchandises Library materials. Performs opening and closing routines. Provides services to special populations, including card registration and rehabilitation while representing the Library at community events. Maintains circulation records. Processes holds for customers. Resolves customer disputes regarding their circulation record. Performs other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Required: High school diploma or equivalent with some college coursework or Associate's degree. Knowledge of customer interests related to Library materials, programs, and services. Knowledge of the principles of intellectual freedom as they apply to public libraries. Skill in customer service. Ability to arrange materials in alphabetical and numerical order. Ability to use a computer and job-related software or systems applicable to the essential functions of the job. Ability to lift light objects (less than 25 pounds) and carry them short distances (50 feet or less) and push Library materials carts up to 200 pounds. Ability to pass criminal background and education verification check screenings. Preferred: Bachelor's degree. Library work experience. THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPPORTUNITY EMPLOYER
    $24k-36k yearly est. Auto-Apply 19d ago
  • Library Student Assistant

    University of Alaska System 4.4company rating

    Remote public services assistant job

    Rasmuson Library is currently looking for students for our Circulation counter for check-in and check-out, book-stacks maintenance, and patron assistance. Up to 20 hours per week during the academic year with various shifts available that may include evenings and weekends. Under the general direction of Circulation Supervisors, must have the ability to learn and perform assigned work; follow written and oral instructions; ability to file alphanumerically; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position. This is a non-supervisory position in which you will encounter minor problems daily and occasional difficult ones which a Circulation Supervisor will be required for help and instruction. Responsible person with ability to work with minimal supervision and perform detailed, monotonous work with a high degree of accuracy. Strong attention to detail. Flexibility to learn a variety of tasks and work with multiple departments. Ability to maintain confidentiality and conduct self in accordance with University Regulations and Alaska Library Statutes. Minimum Qualifications: Applicants must be currently enrolled as a UAF student taking a minimum of 6 credits per semester with a minimum GPA of 2.0 or a newly enrolled student. Demonstrate the highest level of integrity and confidentiality. Possess strong interpersonal and customer service skills, with a friendly and approachable demeanor. Able to work collaboratively within a team and communicate effectively with individuals from various cultural and ethnic backgrounds. Possess the ability to be proactive and work independently. Proficient in Google applications, with the ability to learn new software quickly. Position Details: This recruitment is open to undergraduate students only. This position is located on the University of Alaska campus in Fairbanks. This is a part-time, student assistant position, starting rate of $15.57/per hour Required Application Materials: Cover Letter, Resume and 3 Professional References In order to be considered for this position applications materials must be received by 11:55pm Sunday, January 25, 2026 Current Library Hours for the Spring Semester: Jan 12 - May 2 * Sunday: 1:00pm - 9:00pm * Monday - Thursday: 8:00am - 9:00pm * Friday: 8:00am - 6:00pm * Saturday: 12:00pm - 6:00pm ️If you have any questions regarding this position, please contact Wendy Frandsen HR Coordinator, at ********************* The University of Alaska (UA) reserves the right to require employees to work on-site at the UA facilities. Hybrid and remote work may be approved for employees based in Alaska at the University's discretion. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or when required by the position's job duties. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. The University of Alaska (*************** is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (********************************* against individuals on the basis of any legally protected status. The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
    $15.6 hourly Easy Apply 8d ago
  • St. Cecilia School: Library Aide

    Catholic Diocese of Columbus 3.6company rating

    Public services assistant job in Columbus, OH

    St. Cecilia School Library Aide Part-Time St. Cecilia School, located at 440 Norton Road in Columbus, is seeking a Library Aide for the 2026/2027 school year. St. Cecilia School is a Pre-K through 8 Catholic School in the heart of Columbus, Ohio. Our mission is to educate children in the life of Jesus Christ, nurture academic excellence, and foster a strong family environment. Responsibilities: Supports the classroom learning environment Helps with appropriate daily activities for children Establishes and maintains a safe and healthy nurturing environment for children Supervises children for safety Keeps the learning environment clean and orderly Requirements: Hold an appropriate aide license or be eligible to obtain one before starting to work Current satisfactory FBI and BCI background checks Have attended or be willing to attend a VIRTUS Protecting God's Children training Job Title: Catholic School Teacher's Aide Written/Revised: 1/6/2020 School: Various FLSA Code: Non-exempt (Hourly) Responsible to: Teacher I. JOB SUMMARY Under the direct supervision of the teacher, this position provides support to the teacher and assists the teacher in planning and implementing lesson plans, incorporating all component Plans, and leading large and small groups of students; performs clerical/ receptionist duties and other duties as assigned. The position is expected to use personal judgment in carrying out routine duties and responsibilities. This reflects management's assignment of essential job responsibilities; it does not prescribe or restrict the tasks that may be assigned. All the duties and standards within this job description will be performed according to the established policies, procedures and guidelines outlined in the School's policy and procedures manuals. II. ESSENTIAL JOB RESPONSIBILITIES Assist faculty in the context of classroom instruction, small group/individual tutoring, practice and drill. Provide support in all areas of the classroom maintaining a clean, safe, and cheerful environment. Develop and maintain a positive relationship with administration, the students, their families, and volunteers; ensure that all feel welcome, and receive on-the-job training and communicate with parents on a regular basis. Assist Teacher in completing all required reports and distributing them to the appropriate people at the appropriate time; and assist in maintaining up-to-date and accurate files for all students, safeguarding privacy of records and confidential information. Eat and interact with students at meal times, serving as an appropriate role model to the students. Be familiar with, and perform duties, according to established policies, procedures, and regulations as assigned/directed. Performing supervisory duties as assigned. Maintain appropriate and accurate records. Assist Teacher with various projects as requested. Regular attendance and punctuality is essential for this job. III. OTHER POSITION RESPONSIBILITIES Complies with federal, state and local safety laws. Maintains a neat and safe work area. Assisting in the production of educational materials. Performing necessary clerical tasks; communication and interface. Provide support in keeping a current inventory, including all supplies and equipment, and ordering supplies in advance to avoid unnecessary shortages. Ensure that all classroom equipment is operational. Performs other duties as assigned IV. POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 2 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Compliance with FBI and BCI&I background checks and completion of Protecting God's Children program. Education: High School degree is required. Job Related Skills: Ability to communicate effectively and the understanding of the Catholic perspective; ability to multi-task and establish priorities; high level of integrity and professionalism; Ability to maintain flexible attitude and approach towards assignments and successfully operate under appropriate guidelines; light typing, filing and proof reading skills, excellent communication skills and knowledge of office equipment. Knowledge of Microsoft software applications (Microsoft Word, Microsoft Outlook, Excel, and PowerPoint). Interpersonal Skills: Ability to work with others in a collaborative team environment. Language skills: Ability to read and comprehend simple instructions, write short correspondence, and memos. Ability to effectively communicate to customers, parents, and other visitors to the school. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to use U.S. standards of currency and measurement. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Working Environment: The ability to maintain all information in a highly confidential manner. V. PHYSICAL STRENGTH DEMANDS The Physical Demands Strength Rating reflects the estimated overall strength requirement of the job. It represents the strength requirements, which are considered to be important for average, successful work performance. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time, but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Physical √ Standing √ Walking √ Sitting √ Lifting √ Carrying √ Pushing √ Pulling √ Climbing √ Stairs Ladders Scaffoldings √ Ramps Poles In-Out/Vehicles, Equipment, Machinery √ Stooping √ Kneeling √ Crouching √ Crawling √ Reaching Running √ Head and Neck Movement √ Movement Across Mid-line Coordination √ Balancing √ Handling √ Controls (buttons, knobs, pedals, levers, cranks) √ Grasp √ Finger Dexterity √ Manual Dexterity √ Motor Coordination Driving Mental √ Alertness √ Precision √ Ingenuity √ Problem Solving √ Analytic Ability √ Memory √ Creativity √ Concentration Interpersonal √ Talking √ Persuasiveness √ Speaking Ability √ Handling People √ Judgment Bilingual √ Imagination √ Initiative √ Patience Perception √ Feeling √ Seeing √ Hearing √ Form Perception √ Clerical Perception √ Auditory (hearing) Discrimination √ Tactile (touch) Discrimination √ Olfactory (smell) Discrimination Aesthetic (artistic) Sense Spatial (space) Aptitude
    $18k-25k yearly est. 15d ago
  • Student Library Aide - Domonkas Branch

    Lorain Public Library System 3.6company rating

    Public services assistant job in Sheffield Lake, OH

    Basic Function Performs routine and nonprofessional work in the Library such as shelving, processing and maintaining books and other library materials in proper order. Distinguishing Features of the Class This classification performs routine work in shelving, circulating and processing library materials in a safe and efficient manner. Some basic clerical work is performed as well. The work follows established practices and patterns, and close supervision is provided whenever special assignments are given. Characteristic Duties and Responsibilities Sorts, alphabetizes, shelves, and retrieves library materials. Retrieves items on send item lists and withdraws discarded materials. Reads library shelves for order and neatness. Prepares library materials for circulation and delivers to appropriate area. Keeps room and areas and some equipment in orderly condition. Checks in newspapers and periodicals. Loads and unloads books from carts, and/or book drop to be delivered to proper areas. Performs basic, routine typing and filing tasks. Assists children's programs presenter in preparation of program materials and maintaining order among program participants. Performs minor repairs to library materials. Qualifications Knowledge, Skills and Abilities Ability to alphabetically and numerically (decimal) file accurately, and perform simple clerical work; tact and courtesy; ability to work in a team environment; good judgment. Education, Training and Experience Ability to follow oral and written instructions, complete forms, and understand and communicate non-complex instructions. Must be enrolled at least half time in a high school, vocational, trade school, or college program of study. Other Part-time, 15 hours/wk. $10.70/hr. Schedule will include daytime, evening and weekend hours and may include six-day workweek and split shifts. Student Library Aides must be at least 16 years of age and be enrolled at least half time in a high school, vocational, trade school, or college program of study. Verification of student status may be required. Library experience desirable. Filing Test Required. Closing Date for Internal Applicants: August 14, 2025 Closing Date for External Applicants: Open Until Filled
    $10.7 hourly 10d ago
  • Senior Product Associate - (CAE) Consumer Deposit Assisted AO

    JPMC

    Public services assistant job in Columbus, OH

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Assisted and Online Account Opening Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Manages key relationships by working with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results. Communicates effectively and often by being vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences Acts a center for knowledge and has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change Demonstrates technical and customer problem solver skills, by asking questions and define the problem and where our platform sits in the Chase ecosystem. Understands the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements. Experience driving change within organizations and managing stakeholders across multiple functions Demonstrated ability to build a robust partnership with the Quad (Product, Experience, Tech / Architecture / Data & Analytics) to achieve superior results Good team player and leader inspires action and performance of their team and builds credibility across the enterprise. Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
    $57k-93k yearly est. Auto-Apply 40d ago
  • Library Aide

    Louisville City School District 3.6company rating

    Public services assistant job in Louisville, OH

    Library Aide Reports to: Principal Description: Assist with the distribution, utilization, and maintenance of school resources. Process information and materials using computers and designated programs. Assist in operation and minor maintenance of technology equipment. NOTE: The below lists are not ranked in order of importance Essential Functions: Ensure safety of students Organize schedule and the work for volunteers Assist students in the use of electronics and special reference materials Maintain records for all programs, equipment and resources Keep an inventory of media center and technology materials Operate media center equipment, e.g projectors, computers, whiteboard, etc. Help the Librarian oversee the general operation of the school library Complete routine processing of books, magazines, and audio-visual materials Maintain procedure for the checkout, return, and reshelving of all library materials Assist with the supervision and discipline of students in media center and/or classroom Assist students and teachers in the proper selection and utilization of materials Issue overdue notices to homerooms and individual students Maintain an accurate electronic online catalog Interact in a positive manner with staff, students, parents, and community Maintain respect at all times for confidential information Circulate print and non-print materials Promote good public relations Work with students both individually and in small groups Assist students with programmed materials Carry out provided curriculum Knowledge of computer skills, emails, and spreadsheets Assist in providing loaner Chromebooks to students Other Duties and Responsibilities: Attend applicable in-service meetings or training Prepare purchase orders for library books, magazines, reference materials, and other pertinent items under the direction of the school librarian Assist in the instruction of students in the proper use of the library Perform routine preventive maintenance and minor repairs on equipment Schedule use of equipment and deliver materials Compile statistics Perform other duties as assigned by the Library/Media Services Director or designee Serve as a role model for students in how to conduct themselves as responsible citizens Qualifications: High school diploma or general education degree (GED) Two years of higher education; Associate's degree or higher; or passing score on State Parapro Assessment Such alternatives to the above qualifications as the Superintendent and/or Board of Education may find appropriate Required Knowledge, Skills, and Abilities: Ability to work effectively with others Ability to communicate ideas and directives clearly and effectively both orally and in writing Effective active listening skills Organizational and problem solving skills Knowledge of media Excellent computer skills Proficient typing skills Knowledge of basic math Equipment Operated: Copy machine Calculator Computer/Tablet Printer Fax machine Laminator Telephone Binder Book taping system Book carts Scanner Paper cutter TV/VCR/DVD player Ellison cutter Tape and CD player/recorder Projectors (overhead, DVD, VHS) Video recorder Whiteboard Additional Working Conditions: Occasional exposure to blood, bodily fluids and tissue Occasional interaction with unruly children Occasional requirement to lift and carry various items up to a maximum of 60 pounds, e.g., paper boxes, deliveries of supplies and equipment Frequent repetitive hand motion, e.g., computer keyboard, typing, calculator, writing Frequent requirement to sit, stand, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, crouch, kneel, and stoop Frequent requirement to push and pull up to a maximum of 300 pounds, e.g., carts and equipment Occasional requirement to climb and balance Occasional overtime work will be requested and expected of the employee Complies with all Louisville Board of Education policies and procedures This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed by the incumbent. The incumbent will be required to follow the instructions and perform the duties required by the incumbent 's supervisor, appointing authority.
    $17k-21k yearly est. 4d ago
  • Science and Engineering Librarian (Assistant Librarian) for the Marriott Library

    The University of Utah 4.0company rating

    Remote public services assistant job

    Details Information and Inquiries: To learn about the position or provide a nomination, please contact Melanie Hawks, Assistant Dean for Organizational Development and Director of Library Human Resources, at ********************** . Additional information about the application process can be found at ************************************ . Come work in a student-centered library with a team that excels in supporting the teaching and research mission of the University of Utah. The J. Willard Marriott Library seeks to recruit two tenure-track librarians who will enrich and strengthen our organization. We seek qualified applicants with broad knowledge in science and engineering. The Librarians will develop, implement, and assess learning experiences concerning library research tools, methods, and strategies. They will also build connections with academic programs to increase engagement with library resources and services, as well as manage library collections and services to meet research and curricula needs. Working in conjunction with faculty and staff in the library and across campus, the librarians will help set the direction for STEM teaching, engagement, and outreach. Work Location : Relocation to the Salt Lake City, Utah area is required and will be financially supported by a moving allowance. This position is currently designed as a hybrid of on-campus and local remote work. The telecommuting arrangement will be based on the position's needs and authorized at the Head of Teaching, Research & Outreach's discretion. Primary Responsibilities: Guide students, faculty, and staff in searching, locating, and evaluating the ethical use of information to achieve their scholarly goals Design, develop, and deliver learning experiences and assessments for course-integrated library instruction in a variety of teaching modalities Create materials to enhance learning Collaborate with departmental faculty and students in developing collections Contribute to the development and dissemination of knowledge through research and creative activity Participate in professional, university, and/or public service Join us in creating a great organization : We welcome applications from qualified candidates of all backgrounds, including those who may not have followed a traditional career path. We are particularly interested in identifying and interviewing candidates with experience and expertise that will contribute to advancing our mission of providing everyone with access to information resources and educational opportunities. At the core of the Marriott Library is a responsive and adaptive service culture. Recognizing student success as the U's top priority, we have invested in making course materials and technology more accessible and developing resources to support groups with specific needs, such as first-generation students. The College of Science and John and Marcia Price College of Engineering are highly-ranked research-intensive colleges with growing student populations in 21 departments and degree programs, 3 colleges/schools ( College of Mines & Earth Sciences , Kahlert School of Computing , and School of Biological Sciences ), and 4 centers. They prepare students for jobs across the STEM spectrum from K-12 science and math education to research on emerging technologies. With a strong translational science and an entrepreneurial spirit, students are prepared “to face tomorrow's challenges, innovate new solutions and technologies and to improve overall quality of life.” Some featured science and engineering initiatives include the Bench-to-Bedside medical device competition , the Utah Frontier Observatory for Geothermal Research ( FORGE ) project, and first-year ACCESS Scholars community. Additionally, the Vice President for Research created interdisciplinary research hubs and working groups with science/engineering areas to expand, including aerospace, energy, water, critical minerals, and wildfire. The information in this posting is intended to provide applicants with an understanding of the role and the types of skills, experiences, and credentials that typically make someone qualified for consideration and prepared to meet the position's expectations. We do not expect any candidate to be a perfect match for everything listed or perform all duties equally proficiently on day one. In your CV and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting. Required Qualifications: ALA -accredited MLS / MLIS or equivalent Commitment to learning and supporting students, staff, and faculty in the College of Engineering and the College of Science Commitment to collaborating with faculty in teaching first-year, capstone, and graduate courses and other courses or workshops using various pedagogical methodologies Familiarity with the current research, information sources, and scholarly trends in STEM disciplines and librarianship (e.g., open science, data management, AI) Demonstrated ability to initiate and manage projects both independently and as part of a team Preferred Qualifications: Educational background in science, engineering, computing, or related discipline Experience with classroom teaching and/or library instruction. Commitment to learn about intellectual property (IP), particularly patents, to collaborate with researchers and other IP librarians Commitment to learn about evidence synthesis and assisting researchers with projects following current methodologies and standards Experience with grants/external funding, working with faculty, principal investigators, and research teams Proven success in building and sustaining strong, collaborative partnerships through a positive service orientation and proactive liaison and outreach initiatives. Criteria for Faculty Appointment : To be eligible for appointment to our faculty, you will need to demonstrate evidence of active participation and involvement in professional and scholarly associations or a record of scholarly engagement. The successful completion of a criminal background check is required by Utah state law ( ************************************* Resources/5-130.html ). Compensation: Salary is for a 12-month effort and will be dependent on qualifications. The budgeted salary range is $64,000-$67,000. Our excellent benefits include a 14.2% retirement contribution to TIAA - CREF /Fidelity, medical and dental coverage, generous paid sick and vacation time, and tuition benefit. Application instructions: Candidates should submit a curriculum vitae , a cover letter describing the strengths you would bring to the role/organization, and contact information for five professional references. Reference letters are not requested. Preferred consideration will be given to all applications received by January 4, 2026.
    $64k-67k yearly 60d+ ago
  • Vice President AI Product Manager - Chase Digital Assistant

    Jpmorgan Chase 4.8company rating

    Public services assistant job in Columbus, OH

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients and by delivering high-quality AI experiences for our customers. As a Product Manager in Chase Digital team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You are responsible for developing AI-powered experiences that provide customer value. You will utilize your deep understanding of rapidly evolving AI technology to guide the successful launch of products. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development lifecycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Proven ability to work independently and navigate ambiguity **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Experience developing strategy and/or roadmap for AI-powered consumer experiences Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $122,550.00 - $201,000.00 / year
    $59k-89k yearly est. 5d ago
  • Library Assistant for Microforms and Government Information

    Penn State University

    Remote public services assistant job

    APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Pennsylvania State University is seeking to hire library support. The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position providing friendly, welcoming assistance to walk-up, telephone, and "remote" library users. The Information Assistant will receive advanced training in Microforms and Government Information resources and will field questions related to student and faculty research and library information needs. They will assist users with Library databases and electronic services; advise and consult on library policies and procedures related to library services and collections; troubleshoot equipment related problems; perform opening and closing functions; greeting patrons with a welcoming attitude; attend on-going library trainings for professional development; attend department meetings and training sessions; and provide project support. This position is located in person at the University Park campus. Remote work is not authorized for this position. Dependability and arriving promptly when assigned to work are part of the responsibilities. Resume and cover letter required for consideration. The ideal candidate will posses the following qualities: * Commitment to diversity * Experience in a public service setting (such as a library) and a strong demonstrated commitment to and practice of excellent customer service. * Excellent interpersonal skills and ability to work in a collaborative team environment; strong oral and written communication skills, including excellent command of the English language. * Demonstrated a high level of reliability; broad knowledge and interest in library research, information literacy, and research or work experience that demonstrates a strong interest in supporting research and information needs of Penn State students and faculty. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines
    $23k-34k yearly est. Auto-Apply 35d ago
  • Substitute Library Aide, Huron City Schools

    Dedicated School Staffing

    Public services assistant job in Ohio

    Substitute Educational Aide/1:1 Aide POSITION Substitute Library Aide LOCATION Huron, OH 44839 PAY RATE $13.35 Per Hour www.dedicatedschoolstaffing.com Dedicated School Staffing is proud to support Huron City Schools for the recruitment of substitute school based employment opportunities. Substitute aides play an important role in our schools by ensuring a safe and supportive environment. Responsibilities Catalogs materials.Assists students/staff with the retrieval of information and materials.Maintains an orderly circulation system Processes loans and returns and prepares overdue notices Keeps books, periodicals, pamphlets, etc., properly shelved Oversees the cleaning, repair, and replacement of library/media equipment and materials. Mends books/periodicals.Performs minor equipment repairs Discards outdated or damaged materials following board-adopted procedures Inventories the library collection and media equipment as directed Helps students/staff use library/media computers, peripherals, and equipment (e.g., videos, CD-ROMs, audio tapes, etc.). Assists teachers with the operation of audio-visual equipment Complies with district procedures to account for the collection of authorized student fees and fines for LRC materials Requirements High School Diploma or GED. Clean criminal background. Three (3) positive professional references. Experience working with school aged children. After Hire (Contingent) Ohio Department of Education Educational Aide Permit ($25), or higher license. FBI & BCI Background checks dated within 12 months (Cost varies per agency). After Hire (Contingent) Part time, on-call Enrollment in School Employees Retirement System (SERS)
    $13.4 hourly 60d+ ago
  • Reference Assistant - Federal Work Study

    Nu Technology 4.0company rating

    Remote public services assistant job

    Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The students will provide general support and assistance to their selected department and will work on special projects as assigned and aligned with the student's stated interests and career goals. The Reference Student Assistant supports students, faculty, staff, and alumni by answering basic research and library questions via chat, phone, email, and text. Working under the supervision of librarians, this role is ideal for students looking to build research, communication, and customer service skills in an academic setting. Essential Functions: The Reference Assistant supports students, faculty, staff, and alumni by answering basic research and library questions via chat, phone, email, and text. Working under the supervision of librarians, this role is ideal for students looking to build research, communication, and customer service skills in an academic setting. Provides real-time assistance to library users through: Online chat Phone inquiries Email responses SMS/text-based questions Refer complex inquiries to librarians, following established escalation procedures. Utilize the library's catalog, databases, website, and discovery tools to guide users looking for information. Maintain records of interactions using reference tracking software Assist with updating and maintaining FAQs Adhere to library and university privacy and confidentiality policies Attend training sessions and regular check-ins with supervisor Perform additional clerical duties as needed Provide support to team members. Requirements: Must be a current National University student who has completed a current FAFSA. Ability to work up to 15 hours per week with a varied schedule. Technical / Functional Skills: Exceptional verbal and written communication skills, with experience using Microsoft Office Suite. Excellent time management skills. Ability to understand and follow written and oral instructions. Ability to complete projects in a timely manner. Outstanding organizational skills. Location: Remote, USA #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
    $17-19 hourly Auto-Apply 8d ago
  • Library Assistant for Microforms and Government Information

    The Pennsylvania State University 4.3company rating

    Remote public services assistant job

    APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS The Pennsylvania State University is seeking to hire library support. The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position providing friendly, welcoming assistance to walk-up, telephone, and "remote" library users. The Information Assistant will receive advanced training in Microforms and Government Information resources and will field questions related to student and faculty research and library information needs. They will assist users with Library databases and electronic services; advise and consult on library policies and procedures related to library services and collections; troubleshoot equipment related problems; perform opening and closing functions; greeting patrons with a welcoming attitude; attend on-going library trainings for professional development; attend department meetings and training sessions; and provide project support. This position is located in person at the University Park campus. Remote work is not authorized for this position. Dependability and arriving promptly when assigned to work are part of the responsibilities. Resume and cover letter required for consideration. The ideal candidate will posses the following qualities: Commitment to diversity Experience in a public service setting (such as a library) and a strong demonstrated commitment to and practice of excellent customer service. Excellent interpersonal skills and ability to work in a collaborative team environment; strong oral and written communication skills, including excellent command of the English language. Demonstrated a high level of reliability; broad knowledge and interest in library research, information literacy, and research or work experience that demonstrates a strong interest in supporting research and information needs of Penn State students and faculty. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines
    $29k-48k yearly est. Auto-Apply 25d ago
  • Part-time Library Assistant

    University of Rio Grande--Rio Grande Community College 3.6company rating

    Public services assistant job in Rio Grande, OH

    The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends. The position's primary focus is to provide and supervise high quality customer service at various contact points (e.g., reference and/or circulation desks) for students, faculty, staff and community members visiting and using the library and its services. The successful candidate works directly with patrons to help them find and use either print or electronic resources to fulfill their information needs. This position also manages the library's social media pages and plans and executes programs and events. As part of this, the person in this position also creates graphics, flyers, handouts, and LibGuides. Qualifications: High School Diploma or quivalent. Knowledge of the research process. Experience with library/information resources and search tools. Ability to troubleshoot basic computer problems. Ability to appropriately handle confidential information (understands and applies university and library policies and procedures). Ability to oversee the security of the building's resources and occupants (manages library's opening and closing procedures and addresses patron complaints and problem behavior). Strong interpersonal and communication skills; some previous library experience preferred. Service oriented, self-motivated, and able to work both independently and as a member of a team. Ability to be flexible and adaptable. Ability to lift an excess of 25 lbs. Application Instructions: Qualified applicants must send a cover letter detailing their interest and qualifications, updated resume, and the names and contact information of at least three professional references through the University's online application tracking system. Review of applications will begin immediately. Position is open until filled. Background check required prior to hire. For additional information about Rio, please visit: *********** The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande.
    $18k-26k yearly est. 43d ago
  • Public Inquiries Assistant 1 - Constituent Services Section

    State of Ohio 4.5company rating

    Public services assistant job in Columbus, OH

    The Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. 1 course or 3 months experience in use of multi-line telephone system; 1 course or 3 months experience in use of personal computer; 3 months training or 3 months experience in customer service. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills\: clerical and data entry, confidentiality, customer focus, listening, time management, verbal communication The Ohio Attorney General's Office is currently seeking candidates for two Public Inquiries Assistant positions in the Constituent Services Section. The Public Inquiries Assistant provides assistance and information to consumers, business people, government officials, patients, residents and general public in response to requests and inquiries. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered at 30 East Broad Street, Columbus, Ohio. The successful candidates will perform the following duties, which include, but are not limited to: -Handles high volume of telephone calls, inquiries and communications to and from individuals (e.g., consumers, victims of crimes, victims service providers, business people, government officials, patients, residents and general public). -Provides assistance and information to individuals in order to answer questions and/or resolve problems and/or complaints. -Accurately summarizes the constituent's inquiry or request. -Assists in resolving problems, questions or complaints. -Accurately completes forms on internal and external forms and databases using a variety of software. -Conducts research to determine solutions to problems affecting constituents by utilizing training materials and specific policies and procedures to evaluate the nature and magnitude of the problems/complaints. -Provides general guidance, advice, resources and referrals. -Conducts follow up contact to ensure resolution of situation if necessary. -Maintains and retrieves records (electronic and hard copy), data, documentation and reports regarding calls, correspondence, in person contacts and actions. -Enters and maintains data within internal and/or external databases to track actions and contacts completed on each inquiry. -Performs other related clerical duties (e.g., files, copies, scans, types correspondence) The Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Ohio Attorney General's Office is an Equal Opportunity Employer. AGO#\: 26-01-016 Background Check Info: Selected candidate(s) will be subject to the following background checks: Criminal history Driving record Taxes Drug Test In addition, an Internet search may be conducted of publicly available and job-related information through social media (Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.). Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $30k-45k yearly est. Auto-Apply 4d ago
  • Public Inquiries Assistant 1 (intermittent) - Constituent Services section

    Dasstateoh

    Public services assistant job in Ohio

    Public Inquiries Assistant 1 (intermittent) - Constituent Services section (260000D2) Organization: Attorney GeneralAgency Contact Name and Information: Maren Aikey; *********************** Unposting Date: Jan 28, 2026, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County Compensation: $22.13 per hour Schedule: Part-time Work Hours: VariableClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Clerical & Data EntryTechnical Skills: Clerical & Data EntryProfessional Skills: Customer Focus, Listening, Time Management, Verbal Communication, Confidentiality Agency OverviewThe Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and agencies, and enforce certain state laws. In these and other capacities, staff members interact with tens of thousands of Ohioans each year.Job DutiesThe Ohio Attorney General's Office is currently seeking candidates for two (2) Intermittent/Temporary Public Inquiries Assistant 1 positions in the Constituent Services Section. The Public Inquiries Assistant 1 provides assistance and information to consumers, business people, government officials, patients, residents and general public in response to requests and inquiries. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered at 30 East Broad Street, Columbus, Ohio. The successful candidates will perform the following duties, which include, but are not limited to:-Handles high volume of telephone calls, inquiries and communications to and from individuals (e.g., consumers, victimsof crimes, victims service providers, business people, government officials, patients, residents and general public).-Provides assistance and information to individuals in order to answer questions and/or resolve problems and/or complaints.-Accurately summarizes the constituent's inquiry or request.-Assists in resolving problems, questions or complaints.-Accurately completes forms on internal and external forms and databases using a variety of software.-Conducts research to determine solutions to problems affecting constituents by utilizing training materials and specific policies and procedures to evaluate the nature and magnitude of the problems/complaints.-Provides general guidance, advice, resources and referrals.-Conducts follow up contact to ensure resolution of situation if necessary.-Maintains and retrieves records (electronic and hard copy), data, documentation and reports regarding calls, correspondence, in person contacts and actions.-Enters and maintains data within internal and/or external databases to track actions and contacts completed on each inquiry.-Performs other related clerical duties (e.g., files, copies, scans, types correspondence) Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications1 course or 3 months experience in use of multi-line telephone system; 1 course or 3 months experience in use of personal computer; 3 months training or 3 months experience in customer service. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: clerical and data entry, confidentiality, customer focus, listening, time management, verbal communication Supplemental InformationThe Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others. Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration. The Ohio Attorney General's Office is an Equal Opportunity Employer. Serves at the pleasure of the Attorney General per O.R.C. 124.14(B)(2). AGO#: 26-01-015 Background Check Info:Selected candidate(s) will be subject to the following background checks:Criminal history Driving record TaxesDrug Test In addition, an Internet search may be conducted of publicly available and job-related information through social media(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
    $22.1 hourly Auto-Apply 22h ago
  • Public Service Assistant (Substitute)

    Akron Library 3.5company rating

    Public services assistant job in Akron, OH

    ABOUT THE LIBRARY Since 1874, the Akron-Summit County Public Library (ASCPL) has been an essential community asset. We've been recognized nationally as one of the finest public libraries in the United States due to our excellent customer service, collaborative community involvement, and high level of customer and employee satisfaction. DUTIES & RESPONSIBILITIES: A Substitute Public Service Assistant is scheduled based on Library needs during other staff absences throughout the Library system in our Summit County locations. That means that some weeks a Substitute may be offered work hours, and in other weeks there may be no work hours available to offer to a Substitute. Substitute Public Service Assistants assist customers in the routine selection and location of library materials and in utilizing library technology; answer routine reference questions; register borrowers; perform routine circulation duties; maintain circulation records; collect charges for payment of lost materials; perform opening and closing routines; and perform a variety of clerical tasks and other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Required: High school diploma or equivalent with some college coursework or Associate's degree. Knowledge of customer interests related to Library materials, programs, and services. Knowledge of the principles of intellectual freedom as they apply to public libraries. Skill in customer service. Ability to arrange materials in alphabetical and numerical order. Ability to use a computer and job-related software or systems applicable to the essential functions of the job. Ability to lift light objects (less than 25 pounds) and carry them short distances (50 feet or less) and push Library materials carts up to 200 pounds. Ability to pass criminal background and education verification check screenings. Preferred: Bachelor's degree. Library work experience. THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPPORTUNITY EMPLOYER
    $24k-36k yearly est. Auto-Apply 60d+ ago
  • Substitute Library Aide, Huron City Schools

    Dedicated School Staffing

    Public services assistant job in Huron, OH

    Substitute Library Aide PAY RATE $13.35 Per Hour Dedicated School Staffing is proud to support Huron City Schools for the recruitment of substitute school based employment opportunities. Substitute aides play an important role in our schools by ensuring a safe and supportive environment. Responsibilities Catalogs materials.Assists students/staff with the retrieval of information and materials.Maintains an orderly circulation system Processes loans and returns and prepares overdue notices Keeps books, periodicals, pamphlets, etc., properly shelved Oversees the cleaning, repair, and replacement of library/media equipment and materials. Mends books/periodicals.Performs minor equipment repairs Discards outdated or damaged materials following board-adopted procedures Inventories the library collection and media equipment as directed Helps students/staff use library/media computers, peripherals, and equipment (e.g., videos, CD-ROMs, audio tapes, etc.). Assists teachers with the operation of audio-visual equipment Complies with district procedures to account for the collection of authorized student fees and fines for LRC materials Requirements High School Diploma or GED. Clean criminal background. Three (3) positive professional references. Experience working with school aged children. After Hire (Contingent) Ohio Department of Education Educational Aide Permit ($25), or higher license. FBI & BCI Background checks dated within 12 months (Cost varies per agency). After Hire (Contingent) Part time, on-call Enrollment in School Employees Retirement System (SERS)
    $13.4 hourly 22d ago
  • Part-time Library Assistant

    University of Rio Grande 3.6company rating

    Public services assistant job in Rio Grande, OH

    The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends. The position's primary focus is to provide and supervise high quality customer service at various contact points (e.g., reference and/or circulation desks) for students, faculty, staff and community members visiting and using the library and its services. The successful candidate works directly with patrons to help them find and use either print or electronic resources to fulfill their information needs. This position also manages the library's social media pages and plans and executes programs and events. As part of this, the person in this position also creates graphics, flyers, handouts, and LibGuides. Qualifications: * High School Diploma or quivalent. * Knowledge of the research process. * Experience with library/information resources and search tools. * Ability to troubleshoot basic computer problems. * Ability to appropriately handle confidential information (understands and applies university and library policies and procedures). * Ability to oversee the security of the building's resources and occupants (manages library's opening and closing procedures and addresses patron complaints and problem behavior). * Strong interpersonal and communication skills; some previous library experience preferred. * Service oriented, self-motivated, and able to work both independently and as a member of a team. * Ability to be flexible and adaptable. * Ability to lift an excess of 25 lbs. Application Instructions: Qualified applicants must send a cover letter detailing their interest and qualifications, updated resume, and the names and contact information of at least three professional references through the University's online application tracking system. Review of applications will begin immediately. Position is open until filled. Background check required prior to hire. For additional information about Rio, please visit: *********** The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande.
    $18k-26k yearly est. 44d ago

Learn more about public services assistant jobs

Browse office and administrative jobs