Working At Publicis Touchpoint Solutions

Publicis Touchpoint Solutions, Inc. provides recruiting, training, performance management, operations, compliance, and analytics support services to the healthcare sector. The company designs and implements customized cross-channel healthcare sales, service, and clinical teams. It provides field sales, customer service teams, and managed markets account teams; and field clinical teams that include clinical health educators and medical science liaisons. The company also offers contact center representatives, which comprise inside sales and service teams, such as credentialed sales specialists, professional sales representatives, live video detailing teams, and customer service representatives; and inside clinical teams, such as inside clinical health educator teams, inside medical science liaisons, and clinical help desk teams, as well as hybrid sales, service, and clinical teams. In addition, it provides direct-hire recruiting services; commercialization services, such as recruiting, training, performance management, operations, marketing and advertising, analytics, compliance, and more; consulting solutions across various areas of the commercialization process ranging from recruiting to operations and pre-launch to loss of exclusivity; and program execution services. The company was formerly known as Publicis Selling Solutions, Inc. and changed its name to Publicis Touchpoint Solutions, Inc. in September 2010. The company was founded in 1987 and is based in Yardley, Pennsylvania. Publicis Touchpoint Solutions, Inc. operates as a subsidiary of Publicis Healthcare Communications Group, Inc.