Support Specialist jobs at Publishers Circulation Fulfill

is 100% on-site in Binghamton, NY The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include CompTIA A+. Essential Functions: Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Perform preventative maintenance on hardware. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Participates in on-call support rotation as specified by management. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned Pay range min $26.88/hr max $41.94/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Who We Are: Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula's goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce. Modula's Values: We are culture and value driven; regardless of position and title we are all in all the time. Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging Pursuit of Excellence- Continuous improvement, committed, attention to detail Accountability- Lead by example, follow through, integrity, create trust with team & customers. Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency. Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity Job Summary: The Technical Support Specialist is responsible for providing timely and effective technical assistance to our customers. You will serve as the primary point of contact for troubleshooting technical issues, answering inquiries, and ensuring customer satisfaction. This role requires a strong technical aptitude, excellent communication skills, and a commitment to delivering exceptional service. Key Responsibilities and Accountabilities: Provide technical support and guidance to customers via phone, email, or any other channel. Diagnose and troubleshoot technical issues related to our products, including hardware and software components. Assist customers with product installations, configurations, and upgrades. Analyzes recurring customer issues and trends to suggest corrective actions. Collaborate with internal Service teams, including Engineering and quality, to resolve complex technical issues and improve product functionality. Document and track customer interactions, including inquiries, troubleshooting steps, and resolutions, in our CRM system. Provides respectful and open communication to customers and dealers. Supports other departments with answers to frequently asked questions from customers. Educate customers on product features, best practices, and troubleshooting techniques. Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution. Participates in job rotations to further product and process knowledge. Participates in a 24/7 on call rotation. Performs other duties as assigned. Requirements Bachelor's degree in a related field is preferred. Proven experience in a technical support role, preferably in a manufacturing or industrial setting. Strong understanding of hardware and software components, including troubleshooting techniques. Excellent communication skills, with the ability to explain technical concepts to non-technical users effectively. Customer-focused mindset with a commitment to delivering exceptional service. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in CRM systems and other support tools is a plus. Strong problem-solving skills and attention to detail. Flexibility to accommodate varying schedules and shifts as required. Ability to travel of up to 25% is essential and required. Must be able to pass a background check and drug screening. Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company. Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker's compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

What you will do: This position reports to the Third-Party Portal (3PP) Transactional Support Manager. The individual will process and coordinate customer workorders based off new and existing portal transactions and coordinate with appropriate internal team(s) to facilitate transaction completion. Additionally, this individual will be responsible for producing regular Portal Reporting for their assigned combination of domain, customer and portal. How you will do it: For your assigned combination of Domain (HVAC, Fire, and/or Security), Customer, and Portal (client specific): Accept new work orders in the 3PP. Create service requests in JCI system (Oracle ACE/ Genesys/ NxGen/ Mastermind). Update notes in the JCI system with service details. Update portal notes with JCI service requests. Update service schedule dates in the portal from the JCI system Ensure Not to Exceed (NTE) limits, established by customer, are adhered to. Perform IVR (Check-In, Check-Out) as needed. Update completion notes in the 3PP. Attach inspection reports in the 3PP. Attach required documentation in the 3PP. Review On-Hold Report daily for service requests that require your attention. Track work orders until invoice-upload. Additionally, this role will require you to: Coordinate (via phone, email, and/or chat) with internal teams including (but not limited to) the Service Support Coordinators (SSC) and the appropriate branch office, follow up and reflect completed work in the appropriate portal. exercise a high level of investigation to achieve problem resolution. complete all other related duties as assigned. Qualifications - External What we look for: Experience: 2-3 years of equivalent work experience Required: PC skills Microsoft Office Products e.g., Word, Excel, Outlook, and Teams. Excellent written and communication skills. Customer service background. Critical Thinking skills Education: High School Diploma or Equivalent Preferred: Proficiency with internal JCI systems and SharePoint Familiarity with 3PP (Service Channel, Ariba, Coupa, etc.) HIRING HOURLY RANGE: $19.71 - $35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Georgia Division: Solutions Job Posting Title: Senior Business Support Specialist Time Type: Full Time The DSV Senior Business Support Analyst, WMS Consultant is responsible for successful optimization and delivery of Warehouse Management System (WMS) processes to DSV Solutions sites. The WMS Consultant delivers functional, technical, and business process expertise in multidiscipline project teams. Ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region. ESSENTIAL DUTIES AND RESPONSIBILITIES * Analyze and document client and business requirements * Design, configure, test, and implement WMS processes. * Provide process optimization and improvement proposals based on business requirements * Train key- and end-users on designed processes and functionalities * Create functional designs for internal and external reports and documents. * Create functional specifications for EDI integrations in cooperation with external parties and DSV Global IT. * Keeps track and where needed escalates for on time delivery on deliverables requested from DSV Global IT. * Gatekeeper for warehouse process standardization. * Provide regular scheduled project updates to internal and external stakeholders * Analyze complex issues and client cases and provide sensible generic solutions. * Write functional specifications based on business requirements for applications changes and improvements. * Advocate and sell best practices and standardization to internal (and external) parties * Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects. * Other duties as assigned by management to support special projects, implementations, process improvements. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 2 years' experience in working in a project-based environment * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Other * Able to articulate and voice own opinion and sell your warehouse process design. * Readiness to travel - can be on short notice. * Able to travel domestically and internationally (including Europe). PREFERRED QUALIFICATIONS * Bachelor's degree in a relevant discipline or equivalent combinations of education and work experience. * Extensive knowledge on warehouse processes and supporting system landscapes. * 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products. * Experience with functional specifications for EDI integration * Experienced in working on small, fast paced project teams. * SQL proficiency is a plus. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Performance and Improvement: Remain aligned with the mission and strategic plan of BAMSI, including providing substantive feedback to preserve the integrity of BAMSI's mission and strategic plan. Monitor and report on agency and program specific performance outcomes as required by accreditation bodies (e.g., CARF) and relevant funding sources (e.g., DDS, DPH, DMH). Partner with program leadership (directors, assistant directors, managers) in the development of new programs and to track and improve existing program performance in conformance with applicable funding source regulations, licensing requirements, accreditation standards, and BAMSI standards and policies. Serve as a subject matter expertise and partner to program leadership (directors, asst. directors, managers). Help develop annual program performance dashboard for Operational Excellence. Maintain, including regular update, tools used to measure program performance Lead and facilitate the annual agency-wide scheduling of program performance reviews (program/operational, and health). Advise program leadership (directors, assistant directors, managers) on program-level key performance indicators (KPIs) and objective and key results (OKRs), including but not limited to identifying operational trends, patterns, best practices, improvement options to maximize performance, and other recommendations. Exhibit problem-solving abilities and methods to find solutions to program and agency problems utilizing process improvement techniques and tools. Assist new managers with training and acclimation to new role in program. Committee Participation: Serve on Quality Management Committee. Serve as a liaison to the Adult Services Human Rights Committee. Other: Perform other related work duties as needed or as assigned by supervisor or designee. Qualifications Bachelor's Degree in management or human services field preferred but not required. Five (5) years' experience in providing services in either day or residential programs serving adults with development disabilities, brain injury, or mental illness. Excellent written and oral communication skills required. Computer competent in Word, Excel, and Outlook desired. Must have valid driver's license in state of residence and own means of transportation. * Internal candidates are encouraged to apply Mon-Fri

Job Description Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at *************** to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Location: Bergey's Truck Center, Pennsauken NJ Pay: $22.00 - $25.00 per hour based on experience Shift: Full Time Essential Duties: Follow-ups: Proactively follow up with customers to ensure they are satisfied with the work done, and address any additional questions or concerns. Record Keeping: Maintain accurate customer records and service history in the database. Problem Solving: Resolve customer issues or concerns with professionalism and tact, ensuring customer satisfaction and loyalty. Team Collaboration: Work closely with the service technicians, parts department, and management team to ensure smooth operations and clear communication. Manage and sustain efficient workflow processes ensuring customer satisfaction through clear communication and accurate billing. Tracking and Reporting: Maintain internal service reports, track customer feedback, and monitor performance metrics. Training & Development: Attend company-provided training and keep up to date on industry trends and advancements in truck service and repair. Maintains professional appearance and a neat work Other tasks as assigned Qualifications: High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.

As a Program Specialist, incumbents conduct professional administrative work with primary responsibility for program management of grant funded transportation programs such as Statewide Transportation Improvement Funded (STIF) projects. Incumbent manages grant funded transportation services and implements transportation projects initiated by the Planning team. Among other qualities, this position requires professionalism, organization, attention to detail, initiative, critical thinking, analytical ability, and strong communication skills. This position is responsible for grant development, evaluation, and compliance, including research, technical writing, and adherence to grant guidelines. The following information details the key functions and requirements of the position. Essential Duties & Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Maintain and oversee the systems, contracts, and relationships required to sustain the daily operations of assigned grant-funded and pilot transportation programs, including but not limited to: * Rural On-Demand Services * Downtown and Riverfront Circulator * Bethel ATTAIN services * Provide contract program oversight and evaluation to ensure high service quality and clear communication of LTD's expectations for the above services, including regular meetings with contractors. * Oversee assigned grant programs, including service changes to best suit local needs, coordinating the development of new schedules, and contributing to development of service brochures, website updates, social media promotion, and launch events. * Coordinate contracting efforts as assigned for Mobility Services, including contract evaluations, developing Scopes of Work, assisting with development of RFPs and contracts, and serving on evaluation committees. * Complete grant and associated reporting for assigned programs. * Build and maintain relationships with interested parties in service areas. * Promote the goals of grant recipients and keep all interested parties informed through public awareness activities such as prepared group speaking engagements and outreach programs. Coordinate with internal and external stakeholders to ensure communication is clear and consistent. * Investigate and manage grievances, incidents, accidents, and audits associated with assigned programs. Provide timely written follow up as required and submit reports as required. * Draft materials for LTD Board of Directors meetings as required. * Develops and maintains a grant management system for funded grants that includes report due dates, budget adherence, impact of grants, and any other grant requirements. * Ensure compliance with guidelines of grants. * Ensure program and contract compliance * Develop both internal (LTD) and external (Contractor) procedures relating to grant funded programs. * Coordinate the billing, payment, and fiscal reporting of grant funded services. * Performs complex planning, research, consultative, technical and program administration. * Serve as a champion for accessible public transportation services. Connect older adults, low income households, students, and people with disabilities to transportation services. * Complete interviews with LTD riders to determine eligibility for half-fare passes and service animal endorsements. Conduct presentations for older adults and people with disabilities and participate in in service training for LTD staff. * Respond to inquiries, complaints, and requests from LTD customers for Reasonable Modifications of LTD policies. * Interpret state and federal policy and regulation for the provision of grant funded transportation services. * Represent LTD by attending or facilitating meetings and trainings. Work with state and local agencies and community partners to identify needs for public transportation services. Communicate LTD's role and interest in the coordination of quality public transit programs, products, and services * Maintain files and correspondence according to state, federal, and internal regulations. Prepare reports that are timely and accurate. * Perform other duties as assigned. * Crosstrain and support Mobility Services team members. Supervisory Responsibilities * This position has no direct supervisory responsibilities. Fiscal Responsibility * This position adheres to procurement policies and procedures including managing contract compliance. * Ensures that LTD is compliant with Federal Transportation Administration and Oregon Department of Transportation procurement policies and procedures in regards to grant funded programs. Minimum Qualifications Required Education and Experience Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Education and course work can substitute for years of experience. Typical qualifications would be: Experience: * Bachelor's degree from a recognized college or university in Public Planning, Policy and Management, Human Services, or a related field. * A minimum of three years of relevant experience in areas such as accessibility, contract or grant development, writing, and management, or program management. Preferred: * Direct experience working with accessible transportation. * Knowledge of grant writing, research, and management. * Direct program management. * Interpreting complex rules and regulations. * Evidence of a successful funding track record or grant management. * Post-secondary course work in relevant areas such as disability or legal studies. * Knowledge of Federal Transportation Administration and Oregon Department of Transportation grant and program regulations. Competencies for Successful Performance of Job Duties Knowledge of: * English grammar, spelling, and punctuation * Modern office procedures, methods, and computer equipment * Record keeping, including PHI and HIPAA compliance * Policies, guidelines, and requirements required by the federal government and for LTD. * Access and inclusion of people with disabilities Ability to: * Meet schedules and deadlines of the work * Function well in a high-paced and at times stressful environment * Maintain the confidentiality of information and professional boundaries * Interact directly and independently with LTD's senior management as well as senior management of external organizations and government officials * Communicate effectively, both orally and in writing * Develop and produce written reports * Work independently, as well as in a team setting * Manage multi-phase projects from inception to completion * Maintain strong organizational and problem solving skills Position Type and Expected Hours of Work * Will sometimes be required to work and/or attend meetings or events in public and at all LTD locations. * Monday through Friday 8am until 5pm * Occasional abnormal hours are expected and required for specific events and to reach all employees. Travel * Travel within the metropolitan area may be required. * Occasional travel outside of the region may be required. Working Conditions & Physical Demands * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * May work in a normal office environment and/or remote office as approved. * After completion of probation, position is eligible for remote work per the Remote Work Policy and Guidelines and subject to a Remote Work Agreement. Human Collaboration & Job Impact * Communications and discussions result in decisions regarding policy development and implementation. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes. The impact the job has on LTD is significant in terms of time, money, or public/employee relations. EEO Statement * LTD is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

As a Program Specialist, incumbents conduct professional administrative work with primary responsibility for program management of grant funded transportation programs such as Statewide Transportation Improvement Funded (STIF) projects. Incumbent manages grant funded transportation services and implements transportation projects initiated by the Planning team. Among other qualities, this position requires professionalism, organization, attention to detail, initiative, critical thinking, analytical ability, and strong communication skills. This position is responsible for grant development, evaluation, and compliance, including research, technical writing, and adherence to grant guidelines. The following information details the key functions and requirements of the position. Essential Duties & Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Maintain and oversee the systems, contracts, and relationships required to sustain the daily operations of assigned grant-funded and pilot transportation programs, including but not limited to: Rural On-Demand Services Downtown and Riverfront Circulator Bethel ATTAIN services Provide contract program oversight and evaluation to ensure high service quality and clear communication of LTD's expectations for the above services, including regular meetings with contractors. Oversee assigned grant programs, including service changes to best suit local needs, coordinating the development of new schedules, and contributing to development of service brochures, website updates, social media promotion, and launch events. Coordinate contracting efforts as assigned for Mobility Services, including contract evaluations, developing Scopes of Work, assisting with development of RFPs and contracts, and serving on evaluation committees. Complete grant and associated reporting for assigned programs. Build and maintain relationships with interested parties in service areas. Promote the goals of grant recipients and keep all interested parties informed through public awareness activities such as prepared group speaking engagements and outreach programs. Coordinate with internal and external stakeholders to ensure communication is clear and consistent. Investigate and manage grievances, incidents, accidents, and audits associated with assigned programs. Provide timely written follow up as required and submit reports as required. Draft materials for LTD Board of Directors meetings as required. Develops and maintains a grant management system for funded grants that includes report due dates, budget adherence, impact of grants, and any other grant requirements. Ensure compliance with guidelines of grants. Ensure program and contract compliance Develop both internal (LTD) and external (Contractor) procedures relating to grant funded programs. Coordinate the billing, payment, and fiscal reporting of grant funded services. Performs complex planning, research, consultative, technical and program administration. Serve as a champion for accessible public transportation services. Connect older adults, low income households, students, and people with disabilities to transportation services. Complete interviews with LTD riders to determine eligibility for half-fare passes and service animal endorsements. Conduct presentations for older adults and people with disabilities and participate in in service training for LTD staff. Respond to inquiries, complaints, and requests from LTD customers for Reasonable Modifications of LTD policies. Interpret state and federal policy and regulation for the provision of grant funded transportation services. Represent LTD by attending or facilitating meetings and trainings. Work with state and local agencies and community partners to identify needs for public transportation services. Communicate LTD's role and interest in the coordination of quality public transit programs, products, and services Maintain files and correspondence according to state, federal, and internal regulations. Prepare reports that are timely and accurate. Perform other duties as assigned. Crosstrain and support Mobility Services team members. Supervisory Responsibilities This position has no direct supervisory responsibilities. Fiscal Responsibility This position adheres to procurement policies and procedures including managing contract compliance. Ensures that LTD is compliant with Federal Transportation Administration and Oregon Department of Transportation procurement policies and procedures in regards to grant funded programs. Minimum Qualifications Required Education and Experience Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Education and course work can substitute for years of experience. Typical qualifications would be: Experience: Bachelor's degree from a recognized college or university in Public Planning, Policy and Management, Human Services, or a related field. A minimum of three years of relevant experience in areas such as accessibility, contract or grant development, writing, and management, or program management. Preferred: Direct experience working with accessible transportation. Knowledge of grant writing, research, and management. Direct program management. Interpreting complex rules and regulations. Evidence of a successful funding track record or grant management. Post-secondary course work in relevant areas such as disability or legal studies. Knowledge of Federal Transportation Administration and Oregon Department of Transportation grant and program regulations. Competencies for Successful Performance of Job Duties Knowledge of: English grammar, spelling, and punctuation Modern office procedures, methods, and computer equipment Record keeping, including PHI and HIPAA compliance Policies, guidelines, and requirements required by the federal government and for LTD. Access and inclusion of people with disabilities Ability to: Meet schedules and deadlines of the work Function well in a high-paced and at times stressful environment Maintain the confidentiality of information and professional boundaries Interact directly and independently with LTD's senior management as well as senior management of external organizations and government officials Communicate effectively, both orally and in writing Develop and produce written reports Work independently, as well as in a team setting Manage multi-phase projects from inception to completion Maintain strong organizational and problem solving skills Position Type and Expected Hours of Work Will sometimes be required to work and/or attend meetings or events in public and at all LTD locations. Monday through Friday 8am until 5pm Occasional abnormal hours are expected and required for specific events and to reach all employees. Travel Travel within the metropolitan area may be required. Occasional travel outside of the region may be required. Working Conditions & Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May work in a normal office environment and/or remote office as approved. After completion of probation, position is eligible for remote work per the Remote Work Policy and Guidelines and subject to a Remote Work Agreement. Human Collaboration & Job Impact Communications and discussions result in decisions regarding policy development and implementation. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes. The impact the job has on LTD is significant in terms of time, money, or public/employee relations. EEO Statement LTD is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

This role serves as the primary point of contact for the Flexjet Cabin Server team. This position will focus on building and maintaining strong relationships with a network of private chefs and in-flight catering procurement teams. The role will also establish appropriate catering packaging options that align with the ILC aircraft equipment. Additionally, this position will be responsible for developing and maintaining high-quality dining options for our Owners, Cabin Servers, and Crew members. As part of the Owner Experience Team, this role will ensure premium dining and sleeping experience for Owners onboard and assist with special touches for Cabin Servers within the ILC Fleet. The team member is also expected to understand the sleeping needs and expectations of our Owners, and stay informed on shipping restrictions, as well as ensure timely communication with Owner Services, FXAir, Corporate Wings, and any other sister companies regarding bedding and onboard rest for the ILC Fleet. Lastly, the team members will provide thorough briefings to Cabin Servers, conveying the Owner s wishes and expectations as if the Cabin Server had spoken directly with the Owner. DUTIES & RESPONSIBILITIES Owner Experience Concierge Team member(s) will be expected to perform the following: Maintain strong relationships with local chefs and culinary providers Secure reliable, high-quality food for all ILC flights, catering to both Owners and Crew Collaborate with Cabin Servers on specific catering requests and packaging of passenger meals Understand the space restrictions within the galley of each ILC aircraft and communicate packaging requirements to private chefs/providers Present Owners with options for unique, local menu selections from private chefs in various markets Build exceptional culinary experiences for high-profile events (e.g., Demo Flights, Super Bowl, The Masters, Kentucky Derby) for the ILC fleet Understand and communicate the sleeping requirements for each aircraft in the ILC Fleet Be familiar with FedEx shipping requirements Work with Aircraft Support to ensure on board amenities are available for each tail and Cabin Server Relay FAA bedding requirements to the Owner Services Team for each ILC flight Brief Cabin Servers on Owner expectations, ensuring clear communication and eliminating surprises Take responsibility for any miscommunications between Owners and Cabin Servers/Crew, understanding the role as the intermediary Prepare to transition into a direct communication role with Owners, focusing on bedding needs and onboard dining experiences in the future REQUIRED SKILLS Owner Experience Concierge Team member should possess the following attributes: Must be outgoing, a self-starter Be able to become proficient in CAMP, excel, word, outlook, and our overall ordering process Exceptional customer service and interpersonal communication skills Detail oriented, thorough, have the ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and owners Able to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills, including presentation skills Must be able to manage multiple projects and external partners at once Strong team player and ability to work with people of many different backgrounds and perspectives Ability to work independently and organize effectively and function well in a team setting Extensive knowledge of wine, spirits, and regional cuisines is beneficial what is necessary is ability to learn and hear what needed This is a posting for a qualified candidate who will work closely with the Director of In-Flight as part of Owner Experience Department located in the Cleveland, Ohio Flexjet office. The Owner Experience Concierge Team will be scheduled on a forty-hour work week. The hours for this position will be schedule during normal business hours and some additional hours as needed to support the team. Flexjet is a 24/7/365-day operation;