Pump attendant skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical pump attendant skills. We ranked the top skills for pump attendants based on the percentage of resumes they appeared on. For example, 71.7% of pump attendant resumes contained customer service as a skill. Continue reading to find out what skills a pump attendant needs to be successful in the workplace.

6 pump attendant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pump attendants use customer service:

General customer service in petroleum transfer; Hazardous waste management and book keeping; Employee training and orientation.
Performed customer service including pumping gas, filling propane tanks, preparing food & drinks and using register.

2. Fuel Tanks

Here's how pump attendants use fuel tanks:

Activated fuel pumps and filled fuel tanks of vehicles with gasoline and diesel fuel to specified levels.
Activated fuel pumps and filled fuel tanks of vehicles with specified petroleum products.

3. Oil Changes

An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.

Here's how pump attendants use oil changes:

Oil changes, trans flushes, filter kits.
Pump gas for customers Clean customer's windshields Check fluids of vehicle Perform oil changes Repair tires

4. Air Pressure

Air pressure, also known as atmospheric pressure, is the force by air exerted on the surface below it. It is caused by the pull of gravity. It is measured by the barometer.

Here's how pump attendants use air pressure:

Pump Gas, check vehicle fluids and tire air pressure in the full services lanes at the service station.
Helped customers with full-service: pump gas, clean windows, checking air pressure and engine fluids.

5. Customer Complaints

Here's how pump attendants use customer complaints:

Resolved customer complaints Compiled and maintained non-monetary reports and records Responsible for organizing stock and keeping the service areas clean
Resolved customer complaints by maintaining professionalism, listening to concerns and identifying appropriate solutions.

6. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how pump attendants use customer vehicles:

Fill customer vehicles with gas.
Perform automotive repairs on customer vehicles.

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What skills help Pump Attendants find jobs?

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List of pump attendant skills to add to your resume

The most important skills for a pump attendant resume and required skills for a pump attendant to have include:

Customer Service
Fuel Tanks

Oil Changes
Air Pressure

Customer Complaints
Customer Vehicles

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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