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Front Desk Representative jobs at Pure Barre - 8906 jobs

  • Front Desk Sales Representative

    Pure Barre Rocky River 3.6company rating

    Front desk representative job at Pure Barre

    Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation, and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! Pure Barre is a community-centered around fitness. We are currently expanding our team at Pure Barre Rocky River and are seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION:The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building relationships, providing a positive experience, and successfully moving them through the sales process. The Sales Representative also assists with retaining and providing unmatched customer service to current members. RESPONSIBILITIES: Execute sales process: including lead generation, follow up, and closing the sale Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs Maintain an acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota Participate in special events to promote the studio Process accurate cash and credit card transactions Follow up & follow-through activities with prospective clients Input inventory for retail clothing and other items Attend and complete all relative training programs Take pictures for social media platforms Light cleaning of the retail area, studio, and restrooms Other duties as assigned REQUIREMENTS: Must be available for early morning and midday shifts, in addition to a rotating weekend shift Excellent sales, communication, and customer service skills required Warm, welcoming, and engaging personality Ability to build strong customer relationships Goal-oriented with an ability to achieve sales in memberships and retail Self-motivated and takes initiative Ability to learn and use ClubReady software system Must have excellent communication skills via phone, email, and in-person Strong organizational and multi-tasking skills Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Authorization to work in the United States COMPENSATION & PERKS: Competitive base rate Free unlimited membership to Pure Barre Employee Retail Discounts join the pure barre family. Pure Barre is more than just a workout; it's a way of life. We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent. If you've got what it takes and looking to join an amazing and passionate team, check out our open positions below or apply in person at your studio of choice. Pure Barre is proud to be an Equal Employment Opportunity and Affirmative Action employer. Pure Barre does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.” We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pure Barre Corporate.
    $21k-28k yearly est. Auto-Apply 60d+ ago
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  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Topeka, KS jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Saint Paul, MN jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Denver, CO jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Lansing, MI jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Front Desk Associate

    Blink Fitness-Blink Holdings, Inc. 4.0company rating

    Yonkers, NY jobs

    This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each o Front Desk Associate, Front Desk, Associate, Instructor, Hotel
    $27k-37k yearly est. 6d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Annapolis, MD jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Customer Service Representative

    Augustana Care Corporation 4.0company rating

    Minneapolis, MN jobs

    New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Elim Preferred Services is hiring a motivated and hardworking Customer Service Representative to join our team. In this role, you will answer phone calls and assist customer needs, process orders, and create reports/ quotes as needed. Our ideal candidate has strong attention to detail, excellent communication skills, and works well independently and in a team. Position Type: Full-Time, benefits eligible position Wage Range: $25 - $30 / hour depending on experience Shift Available: Monday - Friday 8:00 AM - 5:00 PM Location: 3500 Holly Lane N Suite 30, Plymouth MN, 55447 Customer Service Representative responsibilities: Answer phone calls and assist customer needs. Process orders for customers by phone, fax, email or online. Create reports and quotes as needed. Perform additional tasks as needed. Customer Service Representative requirements: Recent customer service experience needed. Must be detail-oriented and able to multi-task/ prioritize tasks. Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.) High priority on customer service. Excellent verbal and written communication skills. Able to work with frequent interruptions. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Since the early 1990's, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers and the residents they care for. We are committed to our customers and our number one goal is to provide exceptional service. Our commitment is to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry. Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
    $25-30 hourly 4d ago
  • Front Office Associate

    Center for Diagnostic Imaging 4.3company rating

    Peabody, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner. This is a full-time position working evening shifts Monday to Friday. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed Answer phones and handles calls in an efficient and friendly manner Field phone calls appropriately for Center Team Members Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup Order office supplies as needed Maintain supply of patient information sheets Push patient imaging via electronic interfaces Complete patient appointment confirmation calls and provide preparation instructions to patients Fax/scan reports, billing information, and medical release forms as requested (20%) Scheduling Arrange transportation, interpreters, and hotel accommodations for patients when appropriate Enter and submit patient exam orders Verify patient exam orders match exam schedules Schedule referrals and ensures proper authorizations are obtained Schedule walk-in patients Process requests for image orders and CDs from both the referring physicians and patients Maintain an up-to-date and accurate database of all current and potential referring physicians (20%) Insurance Verify patient's insurance coverage Pre-certify all patient exams with the patient's insurance company Obtain insurance authorizations Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (5%) Completes other tasks and projects as assigned Required: High School Diploma, or equivalent One (1) year of Customer Service experience Proficient in using computer systems and typing Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel Preferred: Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $33k-37k yearly est. 2d ago
  • (1) Customer Service Rep I

    City of Bentonville 3.8company rating

    Bentonville, AR jobs

    Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $18k-30k yearly est. 6d ago
  • (1) Customer Service Rep I

    City of Bentonville (Ar 3.8company rating

    Bentonville, AR jobs

    Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $18k-30k yearly est. 6d ago
  • Front Desk Attendant (part-time)

    Aquila Fitness Consulting 3.9company rating

    Pittsburgh, PA jobs

    About the Organization Inspire others and change lives through your energy and passion for fitness and well-being. Make a transformational impact on people's health engagement. Join our group of entrepreneurial professionals and become part of a fun and winning team! Aquila is an award-winning on-site health and fitness management company which was recognized as one of the Inc. 5000 fastest growing private U.S. companies. For over two decades, Aquila has been providing innovating programming and results-oriented fitness and wellness management to Fortune 1000 companies, government agencies, educational institutions, and private corporate establishments. EOE Statement Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law. EOE Minorities/Women/Protected Veterans/Individuals with Disabilities If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at **************** or ************** Close Date Full-Time/Part-Time Part-Time Description Aquila's Front Desk Attendant (part-time) greets and registers fitness center members upon entry and performs a variety of administrative duties. Hourly pay for the position is $10 per hour and there are several work shifts available, including weekends. You will enjoy all of the following benefits at Aquila: Paid sick time Continuing education reimbursements Service bonuses Commuter pre-tax benefits Fitness retailers discount programs 401k plan with company match Responsibilities include: Greet and check-in members at entrance of facility Provides outstanding customer service Anticipates and responds to member needs Perform various other duties as assigned Qualifications: High School Diploma Knowledge of Windows, Internet browsers, and ability to learn new software Skills required: Excellent verbal communication skills Customer service oriented Organized Positive attitude Punctual Dependable Maintain a desire for continual improvement All candidates must be able to complete a background check. Location Pittsburgh, PA Position Requirements Security Clearance Shift -not applicable- This position is currently accepting applications.
    $10 hourly 6d ago
  • Customer Service - Customer Service Representative 105-1025 (M-F 8am-5pm)

    Communitycare 4.0company rating

    Tulsa, OK jobs

    Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member. Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued. Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional. Provide interpretation services for all product lines via the contracted language line service as appropriate. Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required. Effective problem resolution skills that demonstrates balance of company and customer needs. Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology. Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence. Understanding and striving to meet or exceed call center metrics while providing excellent customer service. Taking part in training and other learning opportunities to expand knowledge of company and position. Perform other duties as assigned. QUALIFICATIONS: Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills. Ability to resolve conflict and diffuse tension Strong time management skills and decision- making skills. Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner. Ability to work under stress with production and quality standards. Proficient in Microsoft Office applications. Highly organized and attentive to detail. Flexibility, ability to adapt to change. Successful completion of Health Care Sanctions background check. Bilingual skills a plus. EDUCATION/EXPERIENCE: High school diploma or equivalent required 1-year customer service experience with direct interactions with customers Contact center or medical field experience preferred
    $24k-30k yearly est. 5d ago
  • Front Office Associate

    Center for Diagnostic Imaging 4.3company rating

    Saint Louis, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a part-time position working 16 hours per week; shifts are alternating weekends Saturday and Sunday, 6:30am - 3:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned Required: High school diploma or equivalent Working knowledge of Microsoft Office 1-2 years customer service experience Proficient with using computer systems and typing Preferred: Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $29k-33k yearly est. 2d ago
  • Float Front Office Associate

    Center for Diagnostic Imaging 4.3company rating

    Saint Louis, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Float Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner. Float Front Office Associates are expected to be available for various shifts ranging from 5:30a-2:00p, to as late as 1:00p-9:30p and anything in between. They are also trained to work at all 9 of our locations and are scheduled based on the coverage needs of the market. This is a full-time position working 40 hours per week; varying shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed Answer phones and handles calls in an efficient and friendly manner Field phone calls appropriately for Center Team Members Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup Order office supplies as needed Maintain supply of patient information sheets Push patient imaging via electronic interfaces Complete patient appointment confirmation calls and provide preparation instructions to patients Fax/scan reports, billing information, and medical release forms as requested (20%) Scheduling Arrange transportation, interpreters, and hotel accommodations for patients when appropriate Enter and submit patient exam orders Verify patient exam orders match exam schedules Schedule referrals and ensures proper authorizations are obtained Schedule walk-in patients Process requests for image orders and CDs from both the referring physicians and patients Maintain an up-to-date and accurate database of all current and potential referring physicians (20%) Insurance Verify patient's insurance coverage Pre-certify all patient exams with the patient's insurance company Obtain insurance authorizations Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (5%) Completes other tasks and projects as assigned Required: High School Diploma, or equivalent One (1) year of Customer Service experience Proficient in using computer systems and typing Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel Preferred: Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $29k-33k yearly est. 6d ago
  • Customer Service Representative

    Conversio Health (Formerly Pacific Coast Pharmacy 3.7company rating

    San Luis Obispo, CA jobs

    Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus. Responsibilities: • Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company. • Provide outreach to potential patients, verify information and complete intake form. • Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf. • Ensure that all Local, State and Federal laws are being followed. • Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality. • Maintain a high work ethic, including attendance and professionalism in all areas. Minimum Qualifications: • Minimum 1 year telephonic customer service and/or telephonic sales experience. • Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts. • Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales. • Must have demonstrated professional demeanor. • Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks. We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
    $11.5 hourly 6d ago
  • CUSTOMER SERVICE REP

    Center for Health Care Services 4.0company rating

    San Antonio, TX jobs

    To professionally and efficiently answer and connect all calls to the areas requested. Responsible for all appointment scheduling to include: new client registration and preparation of new client file. Responsible for professionally and efficiently processing the coordination and scheduling of new clients to be seen by the clinician. To support all clients, physicians, internal staff and the business community in a professional manner while assisting in the daily operations of the Centralized Scheduling Department. ESSENTIAL DUTIES & RESPONSIBILITIES Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Answers phones scheduling client appointments. Attends and participates in department staff meetings and training sessions. Demonstrates ability to use all new phone scripts and processes established for centralized scheduling or client calls. Escalates calls that need further assistance or research to Senior Customer Service Representative for additional support. Obtains all required demographic data from the client and enter the data into the computer system to pre-register the new patient. Participates in emergency preparedness drills and executes key role in emergencies as instructed by the Safety Department. Records pertinent information into department Communication that includes (but not limited to): consumer/employee complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other team members/supervisor. Reports all telephone repair problems as directed in department procedures. Reviews all Communications at the beginning of each shift. Strives to de-escalate irate callers and escalates to Senior Customer Service Representative for guidance or support. Tailors communication using appropriate manners and methods to the population that is being serviced. Updates computer-based telephone directory and physician on call schedules upon notification or request of change. Verifies, and records all communication with physician's/case managers. Performs other related duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience * High School diploma or equivalency and one (1) year of customer service or administrative experience, preferably in the medical field. Licenses or Certifications * None Other Requirements Adheres to CHCS behavior principles and the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Behavioral Principles itself. Must be familiar and comply with CHCS safety policies and rules; Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies. Must use all appropriate safety equipment, features, and procedures established by CHCS and immediately report all unsafe conditions to the department manager. PREFERRED QUALIFICATIONS * Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed. * Experience using multiple systems/applications simultaneously SUPERVISION * Job has no responsibility for the direction or supervision of others. COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Applicable software applications. CHCS behavior principles. CHCS medical records policy and procedure. CHCS programs and services provided. Contract requirements. HIPPA requirements. Modern office procedures, methods and computer equipment. Service codes for insurance. Skilled in: Customer service. Organization and time management. Performing a variety of duties, often changing from one task to another of a different nature Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios. Performing detailed tasks with minimal or zero errors. Ability to: Accurately organize and maintain paper documents and electronic files. Adapt and thrive in a fast-paced environment. Adapt to rapidly changing technologies. Effectively and professionally communicate, both verbally and in writing Establish and maintain effective working relationships. Maintain accurate and complete records. Maintain the confidentiality of information and professional boundaries. Meet schedules and deadlines of the work. Prepare intake referrals. Understand and carry out oral and written directions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care. Monday - Friday 7am - 4pm 6655 First Park Ten - CSS Plaza Code : 6857-4 MAXIMUM HOURLY RATE: $17.46
    $17.5 hourly 6d ago
  • Registrar - Emergency Business Office

    Anmed 4.2company rating

    Anderson, SC jobs

    Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. The Registrar II receives, coordinates, and implements the initial patient experience by providing registration tasks. While ensuring patient satisfaction, the Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient on all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI. Duties & Responsibilities Accurately complete registration for each patient. Accurately explains/educates patients on forms and potential patient financial responsibility. Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and out of pocket expenses. Effectively maintain secretary desk. Organize patient charts. Ensure documentation is maintained for all alerts called in the ED. Serve as a patient liaison, via phone, during times that visitors are not permitted in the ED. Complete admission documentation on patients transitioning to OBS or IP status. Qualifications High School graduate or GED. Excellent communication skills, written and verbal. Prior experience in customer service role. Preferred Qualifications Knowledge of medical terminology. Prior experience with medical insurance including commercial and government carriers. Knowledge of HIPAA, Corporate Compliance and Regulations. Prior hospital/Emergency Department experience. EPIC experience. Benefits* Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available for positions with a 0.6 FTE or higher.
    $22k-26k yearly est. 2d ago
  • Medical Office Specialist-Physician Practice

    Anmed 4.2company rating

    Anderson, SC jobs

    Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Duties & Responsibilities Greet the public, answer the telephone, check in/register patients, check out/schedule follow-up appointments and collect payments. Maintain accurate and up-to-date patient information. Maintains copies and files of patient records and charts. Qualifications Minimum education: must be a high school graduate or possess a GED. Good interpersonal skills and communication skills General office skills Preferred Qualifications Medical office experience Medical terminology and insurance experience Efficiency in using internet/email, EHR and data entry Benefits* Medical Insurance & Wellness Offerings Compensation, Retirement & Financial Planning Free Financial Counseling Work-Life Balance & Paid Time Off (PTO) Professional Development For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.
    $26k-31k yearly est. 6d ago
  • Medical Office Specialist

    Baton Rouge General 4.2company rating

    Baton Rouge, LA jobs

    Do you thrive in a fast-paced environment and love helping others stay organized and on track? What We're Looking For: • Friendly, courteous, and customer-focused with a team-oriented mindset • Strong attention to detail with the ability to manage scheduling and billing accurately • Prior experience with billing, scheduling, and general office duties in a clinic setting • High school diploma preferred; post-high school vocational or specialized training encouraged • Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch • Familiarity with HIPAA and healthcare safety protocols Why You'll Love Working With Us: At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home. • A comprehensive benefits program for you and your family • Professional development and support • Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program • We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state Check out our employee perks here! What You Will Do: Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow. • Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system • Coordinate transportation needs and communicate special patient requirements with appropriate staff • Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials • Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates • Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken • Prepare daily reports and monitor account statuses to ensure timely billing and follow-up • Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information • Perform other related tasks as assigned What Sets BRG Apart: At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters. With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care. Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.
    $24k-28k yearly est. 6d ago

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