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Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Director, Strategic Account Services, the Strategic Account Services Manager plays a key role in ensuring customer success for Availity's most strategic payer partners. You will act as a trusted advisor, driving engagement, growth, and satisfaction through strong relationship management, strategic thought leadership, and operational excellence. In this role, you will represent the voice of the customer internally - and Availity's mission externally - while collaborating cross-functionally to deliver value and innovation. Some travel may be required. Sponsorship, in any form, is not available for this position. Why you will love working on this team: A fast-paced, flexible, and collaborative environment where you can bring your authentic self every day. Exposure to multiple business areas across Availity - a great career path toward future Account Management and leadership roles. A supportive culture that celebrates teamwork, creativity, and client success. To be qualified for this role you: Have at least 3 years of account OR customer management experience in healthcare, payer, provider relations, or technology environment, with experience in sales or solution selling. Have an associate degree in Business, Finance, Marketing, or equivalent work experience, bachelor's degree a plus. Have strong interpersonal skills. Experience facilitating meetings and engaging with multiple stakeholders at all levels of the organization is vital. Team player that works in support of others and in close collaborative partnership. Have knowledge of healthcare payer processing, provider/hospital office operations, customer service and IT operations. Are a problem-solver who listens to business problems and can provide potential solutions. You have exceptional customer service skills. Have strong analytical and research skills. Highly motivated, self-starting, and proactive - not reactive. Have demonstrated ability to use discretion and make sound decisions. Have HIPAA (Health Insurance Portability and Accountability Act) knowledge. What sets you apart: You thrive in fast-paced, evolving environments. You manage complex projects from start to finish while maintaining high standards of quality and execution. You're experienced with tools like Salesforce, Jira, Gainsight, and Confluence to drive efficiency and insight. What you will be doing: Supporting the relationship between complex assigned accounts and Availity, and acts as a point of contact for accountability, issue escalation/resolution, and product implementations. Supporting aspects of the re-contracting process including pricing, proposal, administration functions, preparation for negotiations and customer presentations. Obtaining, utilizing, and accurately summarizing key competitive data to affect positive account growth. Working with cross functional teams to coordinate and implement new functionality for assigned payers. Staying current on industry and competitive trends and applies knowledge of marketplace to account planning processes. Identifying and coordinating marketing, management, and technical resources necessary to achieve existing account up-sell objectives. Communicating with accounts on a regular basis based on tier structure and need, via newsletters, email, phone, and/or face to face meetings. Consults with Health Plan customers to identify and qualify opportunities to up-sell new products or services Monitoring and supports retention through volume analysis and account penetration. Reporting regularly on the progress and accomplishment of stated goals by updating metrics that track results. Building strong inter-departmental relationships to achieve individual and Account Management team objectives. Establishing, maintaining, and updating Relationship Account Plans with all assigned accounts. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Resume Review Manager Resume Review Recruiter Phone Screen Manager Video Interview Panel Video Interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Product Manager, Payment Accuracy Content Team, the Product Analyst II will join a highly collaborative innovation team dedicated to advancing payment accuracy solutions that improve the healthcare lifecycle. In this role, you will act as an analytical and strategic partner between technology and business teams, serving as a subject matter expert and liaison to customers and users. You will contribute to product vision, discovery, and development, lead research and documentation efforts, and translate complex data into actionable recommendations for new product solutions and enhancements. By partnering with and providing input to the agile delivery team, you will help shape product strategy and ensure solutions are viable, scalable, measurable and successful. Sponsorship, in any form, is not available for this position. Why you want to work on this team: Highly collaborative environment and close partnership with dedicated developers, QA, and architect. Opportunity to work on net new innovation and impactful healthcare solutions. Make a direct positive impact on the healthcare industry by improving payment accuracy, leading to better experiences for patients, providers, and health plans. To be qualified for this position you have: A Bachelor's Degree in business, computer/data science, or related field (or equivalent experience). Over 3 years of experience in product, business, or data analysis roles within the healthcare technology space. This is required to be considered for the role. Experience with healthcare administrative and payment systems. Technical acumen with the ability to gather, describe, and document product requirements. The ideal candidate has worked on net-new products. Familiarity with modern technology architectures, databases, data platforms, and analytics. Advanced analytical skills; proficient in SQL, Excel, and data visualization tools (Amazon Quicksight a plus). This is required to be considered for the role. Excellent communication, collaboration, and presentation skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and problem-solving ability. Experience with Agile methodologies, requirement gathering, and writing user stories. Experience with ANSI and X12 transactions; tools like Jira and Confluence. You will set yourself apart with: Health IT, Fintech, or start-up environment experience. Experience on payer or provider side of healthcare technology. Demonstrated experience with creating new product solutions. You will be: Pro-actively providing input toward new and existing product solutions, incorporating a strong understanding of product vision, strategy, and customer needs. Applying customer-centric and design thinking tools to gather insights and guide teams in delivering impactful solutions. Identifying, researching, defining, and documenting recommendations and requirements for new product solutions and enhancements. Writing business requirements, developing use cases, and preparing detailed documentation. Developing and monitoring dashboards to track product performance and success, identifying trends, and link insights to actionable business decisions. Organizing and managing team and client-facing documentation. Reviewing test cases, participating in internal and client testing, and supporting analytics/reporting for new and existing products. Investigating and analyzing client requests and defects and making recommendations for implementation or resolution. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're in the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying, and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Hiring Manager Panel Video Interview with Product and Technology Peers Final Interview with VP/Director Product Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting into the Associate General Counsel, the Corporate Counsel will provide comprehensive legal support to Availity, focusing on the intersection of healthcare technology, revenue cycle management, and regulatory compliance. This role involves advising on legal issues, drafting, and negotiating contracts, ensuring compliance with healthcare laws and regulations, and managing risk in the rapidly evolving healthcare technology sector. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Work on a team that is collaborative and will offer continuous learning opportunities Enjoy solving complex issues from a legal perspective Be part of a fast-growing technology organization that is dedicated to innovation and transformation To be qualified for this position you: Minimum 5 years at a law firm as a corporate or transactional associate and/or as an in-house corporate or transactional attorney. Healthcare and/or information technology industry experience is strongly preferred. Clearinghouse, Revenue Cycle Management and/or health plan/payer experience is a plus. Juris Doctorate (JD) from accredited law school. Demonstrated knowledge or experience in healthcare law, technology law, cloud computing, SaaS, software license agreements, data privacy, HIPAA/HITECH, Omnibus and other laws, accreditations, and regulations specific to the software and technology industry. Well versed in drafting, reviewing, and negotiating contracts related to healthcare technology, including software agreements, licensing agreements and service contracts. Ability to work effectively in a rapidly changing environment. Strong organizational and time management skills. Ability to adapt to constantly changing priorities in managing a wide variety of projects, while demonstrating initiative, accountability, and leadership. Strategic and analytical thinking. Sound decision-making ability. You will set yourself apart with: Healthcare Technology Experience Well versed in either Clearinghouse, Revenue Cycle Management and/or the health plan/payer space Strong experience in drafting and negotiating complex contracts You will be: Drafting, reviewing, and negotiating contracts related to healthcare technology, including software agreements, licensing agreements, and service contracts Ensuring compliance with federal and state healthcare regulations, including HIPAA, HITECH, and other relevant privacy and security laws. Managing compliance with payer requirements and regulations affecting revenue cycle management. Identifying and mitigating legal risks associated with healthcare technology and revenue cycle management operations. Developing and implementing policies and procedures to manage and minimize legal risks. Managing and resolving legal disputes, including contract disputes, regulatory inquiries, and litigation related to healthcare technology and revenue cycle management. Providing guidance and support to internal teams to ensure understanding and adherence to legal requirements. Working closely with other departments, including compliance, finance, and operations, to support business objectives and ensure legal alignment. Providing legal input in strategic planning and business development initiatives. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Interview Video Interview with Hiring Manager Video Panel Interview with Legal Leaders Video Panel Interview with Legal Peers Video Interview with Senior HR Business Partner Final Video Interview with Chief Legal Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Director of Cloud Operations will lead and optimize the organization's cloud infrastructure strategy, ensuring scalability, security, compliance, and cost efficiency across all environments. This role is pivotal in supporting the company's rapid growth and mission to transform healthcare through technology. The Director will oversee a team of cloud and infrastructure engineers, driving operational excellence and aligning cloud initiatives with business objectives and regulatory requirements (HIPAA, HITRUST). Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Get the opportunity to work with cutting-edge cloud technology during a major migration. Be part of a team that supports a company that processes a significant portion of healthcare transactions. The work directly contributes to helping people and can have life-saving implications, offering a sense of purpose beyond typical corporate roles. To be qualified for this position you: Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7-10 years of experience in cloud infrastructure and operations, with at least 3-5 years in leadership roles. Strong knowledge of CI/CD pipelines, IaC tools (Terraform, CloudFormation), and container orchestration (Kubernetes). Proven expertise in AWS, Azure or GCP environments, AWS is preferred. Experienced in being proactive in the approach to monitoring and maintaining cloud infrastructure, ensuring issues are identified and resolved before impacting customers. Proficient in driving cost saving strategies across cloud environments. Proven track record managing geographically diverse teams, especially across the US and India. Hands-on operational experience, including incident management, troubleshooting, and improving operational metrics like MTTD and MTTR. Experience with cloud migration and building support organizations for cloud environments. Familiarity with both AWS and Azure tech stacks; ability to operate effectively in multi-cloud environments. Results-oriented, with concrete examples of operational improvements and measurable impact. You will set yourself apart with: Experience in either healthcare technology or fintech space AWS Certifications You will be: Defining and executing the cloud operations roadmap, including hybrid and multi-cloud strategies (AWS and Azure). Aligning infrastructure initiatives with organizational goals, compliance frameworks, and healthcare industry standards. Driving automation, Infrastructure as Code (IaC), and DevOps best practices to enhance operational maturity. Overseeing daily operations for cloud environments, including monitoring, capacity planning, and incident response. Ensure high availability, performance, and disaster recovery capabilities across all platforms. Leading cost optimization strategies across cloud environments by implementing auto-scaling, right-sizing, and automation to maximize efficiency and reduce spend. Partnering with security teams to maintain adherence to HIPAA, HITRUST, GDPR, and other regulatory standards. Managing Identity Access Management (IAM), conditional access, and identity governance across cloud and on-prem environments. Overseeing vulnerability management, patching, and endpoint compliance. Leading and mentoring a global team of cloud engineers, site reliability engineers (SRE), and DevOps professionals. Fostering a culture of innovation, collaboration, and continuous improvement. Working closely with product, engineering, and operations teams to ensure seamless infrastructure support for applications. Managing vendor relationships and negotiating service-level agreements (SLAs). Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Interview Video Interview with Hiring Manager Video Panel Interview Final Interview with Chief Technology Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As the Manager of Software Engineering of PDM, you will lead a talented team in the analysis, design, programming, debugging, and delivery of cutting-edge software for both commercial and end-user applications. Your role will involve building strong relationships with clients, understanding their needs, and providing exceptional services. You will leverage your clinical knowledge to ensure that our software solutions meet healthcare standards and improve patient care. By staying ahead of technology trends, you will provide innovative solutions to address both technology and business challenges, driving the success of our projects and the growth of our company. Your leadership will be instrumental in improving processes that impact customer satisfaction and fostering a collaborative and innovative environment within the team. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Passionate about leading and mentoring a high-performing team of engineers to achieve excellence. Join a company that is on a mission to revolutionize healthcare through healthcare technology. To be qualified for this position you: Bachelor's degree in Computer Science or a related field of study or the equivalent in documented work experience. 8+ years of relevant technical and business experience in IT systems development management in a technology and/or health care environment. Experience with the following tech stack: Java, Scala, Splunk and AWS Experience working in cross-functional teams, bridging the gap between technical and clinical teams to achieve common goals. Ability to establish and maintain effective working relationships with internal and external clients/vendors. Proven understanding of the software development life cycle. Proven understanding of web development methodologies, application design, navigation, and information architecture. Ability to launch and deliver multiple, concurrent IT projects on time and within budget. Project forecasting experience. Strong leadership skills, including the ability to motivate and manage teams. Experience with project management methodologies and tools. Excellent communication skills, both written and verbal. Ability to translate complex technical concepts into understandable terms for non-technical stakeholders. Strong analytical and problem-solving skills. Ability to think critically and make data-driven decisions. You will set yourself apart with: Experience working for a SaaS based company. Ability to think creatively and propose innovative solutions to complex problems, enhancing the overall impact of software solutions in the healthcare industry. Experience in designing scalable and robust software architectures, with a deep understanding of design patterns and best practices. You will be: Leading and managing a development team to ensure high-quality software project delivery. Conducting daily stand-ups and promoting Agile practices across teams. Maintaining corporate functional relationships of all team members. Collaborating with internal and external teams to deliver roadmap-based solutions. Overseeing delivery responsibilities and proactively address roadblocks. Ensuring team participation in stand-ups, retrospectives, and code reviews. Defining and tracking team metrics. Allocating team time for new development and maintenance. Monitoring and reducing duplicate design and technical debt. Analyzing technology trends and assess their impact on product delivery. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Hiring Manager Video Panel Interview Video Interview with Vice President, Software Engineering Video Interview with Chief Data and Architect Officer Final Video Interview with Chief Technology Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Federal Account Executive - DoD: Army Why We Have This Role The Qualtrics Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across U.S. Federal organizations. The focus is on driving incremental revenue for Federal product lines and buyer personas. As a Federal Enterprise Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition and strategic expansion across the current customer base within DoD. How You'll Find Success Takes the initiative to understand the customer mission, create a strategic plan, and execute Elevates customer relationships to the next level through dedicated account management Experience using enterprise sales processes such as MEDDICC Ability to learn and understand product solutions and features with excellent verbal and written communication skills Strong quantitative, analytical, and conflict resolution abilities Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager) Based out of the Washington D.C., Maryland, Northern-Virginia (DMV) area How You'll Grow With a mission-first approach, the Qualtrics Federal team helps some of the largest and most impactful U.S. Federal organizations listen, understand, and take action on customer data. You will sell technology to solve real agency problems and tackle challenges that directly impact the experiences of U.S. citizens. If you love a strategic, analytical sales process and working across diverse stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing. Things You'll Do Be a part of the Qualtrics DoD team Develop a territory plan and specific account plans to drive usage of the Qualtrics platform across DoD Become a trusted advisor to a variety of buyers in the Federal vertical Closely engage with clients at all points of the sales cycle - from prospecting, product demonstrations, onsite presentations, and contracting through close Drive net new revenue growth through new logo acquisition and expansion of current accounts Meet quarterly and annual sales targets Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM) Work closely with Qualtrics ecosystem resources and partners to identify and develop new strategic opportunities What We're Looking For On Your Resume 5-7 years of experience selling SaaS solutions to the DoD: Army Successful track record of achieving assigned targets within the Federal vertical Successful track record providing executive-level impact to clients and partners Well-versed in Federal procurement processes and regulations Well-versed in Federal government security standards and policies Prior experience in building relationships with relevant Federal contractors Prior experience responding to and winning competitive RFx solicitations Existing relationships within the Army is preferred What You Should Know About This Team The Qualtrics Federal team prides itself on a strong culture of collaboration, hard working mentality, and commitment to winning Qualtrics Federal is the fastest growing market unit within the company We are just getting started. Join a team that is defining the Experience Management category in the Federal space and making a difference for our customers Our Team's Favorite Perks and Benefits Quarterly in-person team activities Federal specific training and focused sales enablement sessions to support individual success and career growth Team celebrations to recognize shared success Annual company gatherings in Seattle, WA (X4) and Las Vegas, NV (Sales Kick Off) Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range$120,500-$158,500 USD

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking an experienced Data Science Manager to lead our PDM Data Science team, reporting to the Senior Director of Data Science. This role combines technical leadership, people management, and strategic thinking to drive innovation in our healthcare technology solutions. The successful candidate will be responsible for leading and mentoring a team of data scientists, building a high-performing collaborative team culture, and directly overseeing the development and deployment of the teams technical solutions. The Data Science Manager will drive the end-to-end data science development lifecycle, overseeing design, prototyping, development, and end deployment of ML solutions. They will ensure implementation of best practices in statistical modeling and ML, guide architectural decisions, and evaluate emerging technologies. As the primary liaison between data science and other business units, they will translate business requirements into functional specifications, partner with product management to define product roadmap, collaborate with engineering teams, and effectively communicate technical concepts to non-technical stakeholders. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in Computer Science, Engineering, Data Science, or a related field of study 8 years of experience in analytic application development which includes people and financial management responsibilities 5 years of experience in managing analytics teams and building relationships with people at a variety of organizational levels Direct experience in the software development lifecycle and Agile methodologies, and with proven track record of being able to develop production software. 3 years of hands-on experience in developing analytics solutions, preferably in areas of healthcare Data Science Excellent communication and presentation skills- ability to lead a team and present a compelling business case Understanding of Data Science and machine learning development methodologies, application design, and information architecture To differentiate yourself, you: Master's degree Knowledge in healthcare business and data Experience building out and managing a new Data Science and/or AI team What you will be doing: Directly impacting how Availity implements Data Science standards and practices Pioneering Availity's Data Science and AI focused teams with a focus on driving automation and helping users understand their next best action Managing diverse requirements, negotiate, and effectively articulate rationale and vision behind technical decisions that support the business Partnering closely with Product, Engineering and Design leadership to drive impact throughout the product development process with research and data Advocating, evangelizing, and implementing modern Data Science and engineering practices Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Recruiter video interview Manager resume review Manager video interview Panel video interview Senior leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As a Platform Engineer IV, you will be a senior technical contributor for the team that manages the core integration platform of U.S. healthcare systems. Availity connects millions of providers with thousands of health plans, and our API Gateway platforms are the key to delivering services end to end. In this role you will: Manage and evolve our API Gateway integration platforms at enterprise scale Lead the tooling and support for intelligent automated integration with flexibility and reliability as your mission Oversee and refine API definition standards and drive support for innovation at scale in our API ecosystem Guide and mentor engineers while setting the bar for operational excellence Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in computer science or related field, or equivalent work experience 7-10 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments) 3+ years of experience leading technical engineering efforts involving implementation and management of IT systems. Hands-on experience with: API Gateway management at scale HTTP integration and API authentication frameworks SSL certificates (validation, encryption, authentication, signature) Infrastructure as code (Terraform, Ansible, Helm) and AWS services (VPC, IAM, EC2, EKS, Istio) Observability and monitoring tools (preferably Splunk, New Relic) Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals. Strong leadership skills with ability to motivate and guide technical teams. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Preferred Skills SaaS experience supporting large-scale, mission-critical systems. Familiarity with API management and gateway software (preferably Tyk) and COTS (commercial off-the-shelf) product management Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets) Experience with scripting/programming (Go, JavaScript, Python, etc.) Set yourself apart: You thrive in high-transaction, high-uptime environments and know how to balance operational rigor with engineering speed You have experience leading technology initiatives using cloud-native best practices You are comfortable debugging connectivity issues in complex enterprise environments, including dependencies with external services, and collaborating with technical contacts at the customer You are self-motivated and thrive with autonomy while balancing communication with leadership and stakeholders What you will be doing: Managing and advancing the API integration platforms and related infrastructure components, including software upgrades, performance monitoring, and application development team collaboration Leading platform enhancement efforts that enable flexible and secure integration between internal and external services Providing guidance and expertise for application service design, data and transaction workflows for scalability, reliability and extensibility Following infrastructure-as-code best practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency Driving operational excellence through on-call rotation support, thorough post-mortem investigation, and implementing solutions that improve resilience Performing unit testing and complex debugging, and identifying opportunities for automated testing where appropriate Leading analysis of technical feasibility and solution design, including estimation of work efforts, planning, and backlog organization Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption Setting reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies Writing detailed technical documentation for systems, including architectural diagrams, and operational procedures for standardized actions used for maintenance and support Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Recruiter video interview Manager video interview Technical video interview Senior Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a Solutions Engineer to join our Authorization Delivery team, supporting the implementation of prior authorization products to payer organizations. In this highly client-facing role, you will lead the solutioning during the implementation of new and existing health plan clients for Availity's Essentials, Intelligent Gateway, and End to End Authorization products. You will act as a trusted consultant, guiding payers through configuration, workflow optimization, and best practices for leveraging Availity's prior authorization solutions. This is an opportunity to influence platform growth, represent the voice of the customer, and collaborate across teams to ensure successful implementations. Why join this team? Work with a collaborative and growth-focused team that values continuous learning. Support the growth and acceleration of a fast-paced AI-driven solution creating differentiation in the healthcare industry across payers. Influence the future direction of Availity's prior authorization platform. Make a real impact by helping payers and providers reduce administrative burdens. What you'll do? Lead solution design for payer implementations for the End to End prior authorization products, including Essentials and Intelligent Gateway. Conduct client-facing meetings and product demonstrations with internal and external stakeholders. Document business and technical requirements, aligning them with scalable solutions from a multi-payer perspective. Relay technical requirements and solution design review with the authorization engineering teams for collaboration, timeline estimates, and delivery of the optimal solution for both Availity and its payers. Collaborate with Product Management on custom requests and identify opportunities for process improvement. Participate in the sales discovery process, helping shape solutions that meet client needs. Manage multiple concurrent projects across multiple payer clients, ensuring on-time delivery. What you bring: Bachelor's degree or equivalent combination of education and relevant experience. 3+ years in a client-facing solution design role, building strong internal and external relationships. 3+ years working on projects or contracts greater than $1,000,000 ACV. 5+ years of experience in technology consulting, technical implementation, or solutions delivery-healthcare experience required, specifically in the prior authorization space. Only candidates with prior authorizations experience will be considered. Ability to articulate product features and translate payer requirements into scalable solutions. Strong analytical and technical problem-solving skills with an understanding of SDLC and Agile methodologies. Excellent written and verbal communication skills, including business and technical documentation. Proven ability to deliver in time-sensitive engagements and adapt to changing priorities. Technical aptitude with healthcare workflows, high-volume transactions, and emerging technologies. Balance between delivering the right solution to a payer and Availity's goal of scalable, innovative solutions supporting hypergrowth. What will set you apart: Vast experience with prior authorization solutions or utilization management workflows. Prior delivery or solutioning engagements or employment with major payers in the industry. Knowledge and expertise with healthcare data standards such as EDI, X12, FHIR, and APIs. Knowledge of health plan systems and payer operations. Experience delivering enterprise SaaS solutions. Working knowledge of Atlassian (Jira, Confluence), Azure DevOps, Salesforce, or similar tools. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Pre-Screen Video Interview with Hiring Manager Video Panel Interview 2nd Video Interview with Hiring Manager Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Major Incident Manager in IT is responsible for driving the resolution of critical incidents that have significant impact on business operations, services, or systems. This role acts as the central point of coordination during major incidents, ensuring that restoration efforts are effective, timely, and communicated clearly to all stakeholders. A candidate with strong cloud and observability expertise, a passion for problem-solving, and a desire to be highly visible across the organization-collaborating with all levels of IT to resolve complex issues-will thrive in this role. Technical comprehension and ability to question team actions is a must. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Technical Acumen: Strong understanding of SaaS operations, IT infrastructure, AWS/Azure cloud services, monitoring tools Splunk and New Relic, automation, scripting, process improvement, and service management frameworks (e.g., ITIL). Strong Analytical Thinking: Ability to assess complex technical situations and make quick, informed decisions under pressure. Knowing when and where to ask questions ensuring the quickest restoration of service. Apply risk benefit analysis to multiple impacting issues in order to prioritize remediation efforts. Excellent Communication Skills: Skilled at delivering clear, concise information to technical and non-technical audiences verbally and in writing. The ability to negotiate difficult conversations effectively and with ease without concertation. Leadership: Proven ability to lead and drive cross-functional teams in high-stress environments while managing expectations from the c-suite but ensuring restoration activity is not derailed. Problem-Solving: Demonstrated capability to identify solutions and drive resolution in urgent situations. Attention to Detail: Thorough documentation and tracking of incident progress within ServiceNow Major Incident Workbench. Familiarity with observability tools, and skill at interpreting data from those tools. Time Management: Ability to prioritize tasks and manage multiple incidents simultaneously. What you will be doing: Incident Coordination: Lead and coordinate the response to major IT incidents, involving relevant technical teams, vendors, and business stakeholders. Communication Management: Maintain clear and consistent communication with internal teams, senior leadership, and external parties throughout the life cycle of the incident. Initial Root Cause Analysis: prepare post-incident reviews, documenting findings and working with teams to identify initial root causes for customer notifications and preparation for in-depth problem management. Process Improvement: Drive continuous improvement initiatives for incident management processes, policies, and tools. Stakeholder Engagement: Ensure stakeholders are kept informed of incident status, impacts, and timelines for resolution. Documentation: Record all actions taken during the incident, maintain incident logs, and produce incident reports for management review. Compliance & Reporting: Ensure incidents are managed in line with company policies, regulatory requirements, and industry best practices. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter video interview Manager resume review Manager video interview Panel video interview Senior leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to our Director of UM Authorization Sales, the Senior Sales Executive will be responsible for aggressively pursuing and acquiring new customer relationships within the payer space to include Strategic Tier accounts which are some of the largest, most complex, and most critical to our business. In this role, you will be selling UM Authorization Solutions, primarily focusing on our Auth AI Assisted Auth Review and Auth AI Utilization Management tool, leveraging your expertise to navigate complex healthcare landscapes and deliver tailored solutions that drive success. As a proactive sales leader, you'll engage with C-level stakeholders and cross-functional decision makers to understand their business goals, map our solutions to their evolving needs, and create long-term value. You'll leverage your strong payer experience and expertise in utilization management to navigate complex healthcare landscapes and deliver tailored solutions that drive success. You'll also work hand-in-hand with internal teams including Customer Success, Legal, Product, Sales Enablement, Marketing, and Executive Leadership to orchestrate best-in-class customer outcomes. This is a quota-carrying role focused on building new, strategic partnerships with a strong emphasis on business development, executive alignment, and consultative platform selling. Travel is required for the role. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Be part of a team that is offering solutions that will help improve one of the most pressing challenges faced by payers today. Play a pivotal role in driving the growth of a company committed to innovation and transformation. Your efforts will help shape the future of healthcare and create significant, positive change. Passionate about honing your sales skills, deepening your industry knowledge, and building valuable relationships with key stakeholders in the healthcare sector. To be qualified for this position you: Educational Background: Bachelor's Degree or equivalent. Industry Expertise: Possess 7-10 years of healthcare industry enterprise sales experience, with a proven track record in UM Prior Authorization. Proven Success: Consistent track record of quota attainment and success in a quota-carrying role. Business Development: Demonstrated success in aggressively pursuing and acquiring new large enterprise accounts in the payer market, driving revenue growth in complex sales environments. Strategic Thinking: Are a strategic thinker with a bias for action and the ability to understand an account's market landscape. Sales Excellence: Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling. Healthcare Technology: Experience selling healthcare technology and a deep understanding of healthcare EDI transactions. Communication Skills: Excellent verbal and written communication skills, including delivering executive-level presentations. Leadership: Comfortable navigating ambiguity, influencing without authority, and leading through change. You will set yourself apart with: Awarded Top Salesperson or Presidents Club Attendee Proven track record of successfully selling and maintaining business in the payer space, with a strong focus on UM/Prior Authorizations. You will be: New Business Acquisition: Aggressively pursue and secure new strategic accounts within the payer/health plan space, driving overall account strategy, execution, and revenue growth. Quota Achievement: Consistently meet or exceed quota targets by identifying new opportunities, expanding business, and driving innovative sales motions. Complex Sales Mastery: Proven ability to navigate and close long, intricate sales cycles, effectively managing multiple stakeholders and complex decision-making processes to drive significant revenue growth. Relationship Building: Develop and maintain strong, trusted relationships with key stakeholders across customer organizations, including C-suite and VP-level leaders. Opportunity Planning: Lead detailed opportunity planning, forecasting, and quarterly business reviews (QBRs) to identify and capture new business opportunities in collaboration with internal stakeholders. Strategic Advisory: Act as a strategic advisor to the customer, aligning our solutions with their priorities, industry trends, and long-term transformation goals. Complex Deal Management: Drive large, complex deal cycles involving multiple internal and external stakeholders. Cross-Functional Collaboration: Collaborate cross-functionally to bring the full power of our platform to your accounts. Feedback and Innovation: Provide structured feedback to internal teams and leadership to help shape our offerings in alignment with customer needs and market shifts. Pipeline Management: Maintain accurate pipeline management and Salesforce data hygiene to support forecasting and internal visibility. Regulatory Awareness: Stay informed about regulations, policies, and initiatives related to healthcare and how these may affect the needs of our customers. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recoded Video Pre-Screen Video Interview with Director, Strategic Account Services Video Panel Interview with Product Leaders Video Interview with Director, UM Sales Final Video Interview with Chief Growth Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Manager, Software Engineering the Software Engineer III will build network messaging software for Availity's AuthAI teams. This team's work is mostly back-end, using Java and AWS, and occasional front-end projects using React/Vue.js. Sponsorship, in any form, is not available for this position. Location: Remote, US Why work on this team: Experience and Expertise This high-performing team has an array of diverse experiences. You will learn a lot from us, and we also want to learn from you. Engineering Focus Our culture and roots are centered around engineers. Most of your leadership chain are former Software Engineers who love to engage in technical conversations while also giving you and your team a significant amount of autonomy. Positive Work Culture The team promotes a positive and inclusive work culture, prioritizing work-life balance, employee well-being, and fostering a sense of community and belonging. Growth Opportunities Working on this team provides numerous opportunities for professional and personal growth through challenging projects, mentorship, and continuous learning. Role qualifications: Must have a bachelor's degree in computer science, computer engineering or equivalent. 5+ years of progressive work experience in an Agile and/or iterative environment 5+ years leveraging the following languages & frameworks Java SQL databases JavaScript RESTful APIs Web services Knowledge/experience with AWS cloud is a plus. Knowledge/experience with React is a plus. Knowledge/experience with Vue is a plus. Knowledge of the healthcare industry is a plus. You will set yourself apart with: Healthcare industry experience AWS Experience Adherence to engineering best practices What you will be doing: Developing Java software, with other languages where appropriate. Fixing bugs and implementing features, while coaching/mentoring junior engineers Building web services for both internal and external use. Writing unit tests to maintain high coverage percentages. Applying modern software architecture patterns (distributed systems, microservices, etc.) Leveraging CI/CD principles using Git, Jira, and AWS Performing unit testing and complex debugging to ensure quality. Developing well-structured, reusable, maintainable, and intentionally designed code to address requirements and software standards. Writing database queries and required table definition modifications. Actively participating in pair programming and code reviews Analyzing existing programs and modifying the application code to create Innovating and sharing ideas to improve products and processes, big and small. Indirectly speeding up the prior authorization process for patients across the US. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical assessment Technical video interview Senior leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Director of AI Evangelism & Strategic Practice Lead Why We Have This Role The rapidly expanding AI capabilities within Qualtrics Research require a visionary leader to bridge the gap between cutting-edge engineering and strategic market adoption. As a Director of AI Evangelism, you will manage a team of client-facing authorities and internal champions for our AI-powered solutions. You will be instrumental in translating complex technological advancements into compelling client value, directly influencing the strategic direction and vision of our AI offerings for market researchers globally. Your expertise will accelerate innovation, ensuring our products deliver maximum insight, action, and revenue impact. How You'll Find Success You will find success by leading a team that acts as the primary conduit between customer needs and the technical product roadmap, driving revenue through technical depth and strategic collaboration. AI, Technology & Engineering Expectation Strategic Influence & Vision: Own creating customer-centered strategic vision for how our AI/ML and Generative AI (GenAI) solutions can transform their business. Technical Translation: Possess deep technical credibility to liaise directly with Product and Engineering teams. Data Science Acumen: Maintain strong command over the theory and practice of data science, including predictive modeling, explanatory statistics, and advanced statistical modeling. Strategic Deal Support: Provide critical support for key 7-figure strategic deals, engaging with CIOs, CTOs, and Engineering leadership. Voice of the Customer: Implement a disciplined process for listening to customer feedback and expectations regarding AI solutions, synthesizing pain points. GTM Alignment: Collaborate with GTM Revenue Operations to ensure that the AI strategy aligns with territory planning, customer health metrics, and overall customer journey analytics. How You'll Grow Thought Leadership: Establish yourself as a global expert, driving the development of new and innovative AI/Data Science offerings. Executive Exposure: Grow your ability to influence and manage relationships with external executives and senior internal stakeholders across the entire organization. Product Impact: Directly shape the product roadmap, seeing your vision transform into scalable, shipped features that drive client success and revenue growth. Things You'll Do Manage with empathy a team of roughly 6-8 individuals at varying levels of experience and expertise. Proactively identify and champion new SKUs and service offerings that leverage emerging data science methodologies. Sponsor the translation of qualitative customer insights and market expectations into clear, scalable business requirements and functional specifications for AI-driven features. You and your team will serve as technical thought leaders and partners for strategic engagements and c-suite opportunities, demonstrating the value and technical defensibility of Qualtrics' AI and data science platforms. What We're Looking For On Your Resume Education: Graduate degree, preferably in a technical field (Data Science, AI/ML, Statistics, Computer Science, etc.). Leadership: Minimum of 5-7 years of leadership experience, managing talent pools with diverse backgrounds and skillsets. Experience: Experience using advanced analytics capabilities, including familiarity with: ML algorithms, generative AI, LLMs, deep learning, causal inference, experimentation frameworks, optimization methods, and economics/econometric modeling. Technical Proficiency: Demonstrated ability to lead teams with hands-on coding experience in Python and R; strong experience with SQL, data transformation, and visual reporting tools (e.g., Tableau). Core Competencies: Demonstrated ability to communicate complex concepts in a clear, concise, and compelling manner to both technical and non-technical audiences, translating complex AI capabilities into simple business value. What You Should Know About This Team Qualtrics Edge provides always-on intelligence to power breakthrough decisions and uncover overnight opportunities. Offerings like connected intelligence, simulated audiences and market activity predictions are a few of the Qualtrics Edge offerings. We exist to connect the dots between what consumers think and how they act, so we can predict what they might do next. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes Our Team's Favorite Perks and Benefits Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more. $1800 yearly Experience bonus to be used for an “Experience” of your choosing Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range$288,500-$404,500 USD

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Enterprise Account Executive: K-12 Why We Have This Role Our K-12 Account Executive team is a group of highly driven individuals dedicated to closing experience gaps in education. This role focuses on delivering exceptional experiences that improve staff and student engagement, satisfaction, and retention in K-12. We need dedicated coverage to meet rising demand from districts seeking measurable outcomes and faster time to value. Our SaaS platform helps some of the largest institutions in the world drive action with pre-built experience management (XM) programs and projects anyone can use. With this role, we'll scale those solutions across K-12 to accelerate impact and expand our footprint. How You'll Find Success You are known for your strong work ethic You are passionate about education Hunter mentality You thrive in a competitive, collaborative environment Creative problem-solving You are adept at building trust and lasting relationships with K-12 decision-makers How You'll Grow Structured promotion process/auto promotion process Career Action Planning with Manager Qmobility Things You'll Do You sell the Qualtrics platform and become a trusted advisor to C-Suite, Director, and VP level leaders in K-12 Education. You engage with and guide clients and prospects through all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close You drive net-new revenue growth through new logo acquisition and expansion of current accounts You identify key strategic accounts and customers that help tell the Qualtrics story, and drive organic growth through networking and events You educate clients on packages and options applicable to their needs and challenges, demonstrating how features and benefits match their goals You develop and execute strategic plans for your territory and create reliable forecasts You focus on self-development through daily training and enablement What We're Looking For On Your Resume You earned a Bachelor's degree You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications You have a proven track record of hitting and exceeding quotas You love closing complex, consultative deals You are able to travel when necessary You have 8+ years of quota-carrying sales experience, ideally in SaaS (senior levels) What You Should Know About This Team Qualtrics' K-12 Account Executive team is dedicated to changing the way our customers focus on Experience data. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind! 15-20% Travel Requirement: expect about 10-15 nights per quarter dedicated to traveling As an Account Executive, you will focus on growing new revenue through strategic, relationship-based selling, a hunter mentality, and educating prospective and current customers on the value of Qualtrics XM. Our most successful Account Executives have a track record of exceeding quota, acting as trusted advisors to clients, and being passionate teammates. The challenge? Qualtrics XM is a very versatile platform, adding value to a limitless array of decision makers. If you love a strategic, analytical sales process and working with a variety of stakeholders, selling Qualtrics XM will always keep you learning and growing. Our Team's Favorite Perks and Benefits Salary + Uncapped Commissions and Accelerators 100% Performance based promotions -- not politics or tenure Quarterly team activities, winter and summer parties, and lots of Qualtrics swag Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range$109,500-$144,000 USD

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. XM Strategist - Enterprise Healthcare (Payor, Provider & Life Sciences) Why We Have This Role XM Strategists enhance our sales teams with their Experience Management expertise through client engagements, including executive coaching and workshops. They focus on key deals and strategic accounts to improve closure times, increase deal sizes and win rates. The Strategist for our Healthcare & Life Sciences (HLS) business will serve as a presales advisor in key XM areas across our portfolio. Expect 70% of your time to be client-facing, while the other 30% focuses on internal workstreams key to our HLS go-to-market strategies. This role also involves cross-functional tasks like solution enablement, product input, content generation, analyst relationship contributions, event attendance, and account-based marketing efforts. How You'll Find Success Thrive as an Experience Management (XM) subject matter expert across multiple domains with some experience in the Payor, Provider & Life Sciences sector. Focus on pre-sales engagements that build, expand and close pipeline in the most critical accounts for the business, with the most critical stakeholders and decision makers. Serve as a strategic partner to the sales team in key opportunities, delivering outputs that help customers build their vision for experience management, and design their roadmaps towards the art of the possible. How You'll Grow This role will be assigned to the Payer, Provider, and Life Sciences division of HLS This XM category cuts across Healthcare as well as Consumer (B2C/CX), Client (B2B), and Employee Experience (EX). In this role you will gain exposure not only to areas that align with your core areas of expertise (e.g., Consumer), but will also be afforded the opportunity to shadow and eventually own motions aligned to other areas under the XM umbrella (e.g., Client (B2B) and Employee (EX). Expertise in one of these three XM Domains is required. Things You'll Do Work directly with sales teams pursuing key deals across quarters and years. These deals could range from large dollar deals with significant impact on short-term company performance to important industry leaders who prefer to take a crawl-walk-run approach to XM. Either way, your expertise and guidance will be essential to effectively meeting our customers' needs. Engage with select existing customers who have the potential to act as flagship advocates and are wanting to significantly expand their license within or across XM categories. Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship accounts and as a trusted advisor to the C-suite / budget holders of our most valued customers. Influence go-to-market strategy for XM: Provide guidance to the PMM team on product positioning and messaging, competitive intelligence and key trends influencing how we position and grow. Provide guidance to the teams responsible for unlocking barriers to growth in this market (e.g. accessibility, security, procurement frameworks) and work with these groups to proactively address critical issues Provide guidance on thought leadership content to help build our brand in market. Be a visible, strategic thought leader at our most strategic customer events Approximately 30% travel is expected for this role What We're Looking For On Your CV College degree in a related field (e.g., Psychology, Business, Social Sciences, Economics, etc.); graduate degree preferred. Experience working in or with enterprise teams owning CX, EX, or MR functions within name-brand organizations. Experience consulting on the design and implementation of Experience Management (XM) programs-Customer, Client, or Employee. Demonstrated oversight, ownership, or leadership of Experience Management or related programs within industry organizations, beyond consulting roles. Strong knowledge of survey and assessment design, change management consulting, and quantitative or qualitative data analysis. Solid understanding of industry trends with the ability to clearly articulate insights to non-experts. Proven ability to persuasively communicate complex concepts at the highest organizational levels and build relationships with strategic decision-makers. What You Should Know About This Team We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. Our team values the ability to take initiative, work independently, and accomplish key initiatives. Everyone is encouraged to think ahead, anticipate potential issues, and find ways to proactively conquer. Our Team's Favorite Perks and Benefits Qualtrics Experience Program - A bonus each year for an experience of your choosing Worldwide and diverse community that enjoys helping each other In our offices we take pride in creating an open and collaborative work space. At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range$179,000-$194,000 USD

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all, it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of an agile group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people globally who think that's work worth doing. Enterprise Sales Manager (Goods & Services) Why We Have This Role Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. How You'll Find Success Takes initiative Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. Highly communicative and influences effectively, creating trust at the team level. Strong track record of exceeding quota. Ability to acquire new clients Develop strong client relationships to retain and grow partnership Strong negotiating skills Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts How You'll Grow Structured promotion process Career Action Planning with Manager Qmobility Things You'll Do Lead a team of 6-8 Goods & Services Enterprise Account Executives. Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development. Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history. Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting. Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization. Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time. Develop and maintain in-depth knowledge of Qualtrics' solution offerings. Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing. Serve as an executive sponsor during enterprise-level deals. Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing. Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements What We're Looking For In You A validated winner that has led teams to breakthrough results Experience over-exceeding quarterly team quotas through metric-based skill development and Experience working on complex contract negotiations At least two years managing an enterprise-level sales team At least 6-8 years of individual enterprise-level sales experience Experience using MEDDIC sales processes Experience using Salesforce.com and measuring system compliance Ability to travel up to 50% A bachelor's degree or higher is required What You Should Know About This Team Our Enterprise Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform and we have a need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of enterprise SaaS sales professionals. Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success. Our Team's Favorite Perks and Benefits Salary + Uncapped Commissions and Accelerators 100% Performance based promotions -- not politics or tenure Quarterly team activities, winter and summer parties, and lots of Qualtrics swag We offer private health insurance, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. Qualtrics is an equal opportunity employer, meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Annual Pay Transparency Range$180,000-$200,000 USD

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. In the Payment Accuracy portfolio, our mission is reduce administrative expense, reduce abrasion and create a better patient experience by shifting actionable insights left in the claim lifecycle. Availity's dual sided network and powerful platform provides the foundation to deliver the right content at the right time in the workflow with real-time benefits to providers, payers and patients. We are looking for a highly motivated individual to join our Payment Accuracy team as a Sales Solutions Engineer, Payment Accuracy that will accelerate growth in this market that requires deep subject matter expertise and consultation. This individual will report directly to the Vice President of Payment Accuracy at Availity and will be expected to work in close partnership with our sales and account management, strategy, product and technology teams to grow our Payment Accuracy business supporting payer and provider accounts, both pre and post sales. The successful candidate will ultimately be accountable for driving net new revenue growth and supporting customer retention and expansion. This role requires a blend of technical acumen, payment accuracy (payment integrity, claims processing) knowledge, strong problem-solving skills and excellent relationship development and communication skills. The ideal candidate will be passionate about helping providers, payers and technology partners successfully use our payment accuracy solutions and will embody a tenacious approach to winning deals, driving successful adoption of our payment accuracy solutions, while also excelling in highly technical and strategic competencies. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Energized by innovation, transformation and disruption Passionate about working in a space that is complex and disruptive in nature Playing a critical role in supporting Payment Accuracy revenue growth for Availity Motivated to secure customer relationships as a trusted advisor with some of the largest healthcare entities in the country To be qualified for this position you: Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field. A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans. Demonstrated success in achieving topline revenue growth. Deep expertise in payment accuracy use cases. Proficiency in claim data processing and data standards (e.g., X12, FHIR) and can speak to its challenges. Excellent communication, negotiation, relationship and presentation skills. Experience working across sales, account management, product and technology teams. Ability to adapt and learn quickly, especially regarding new product features and market needs. Willingness to travel for customer meetings, demos, and industry events. Ability to build trusted relationships with customers and partners. Overseeing the execution of complex multi-phase projects. You will set yourself apart with: Familiar with claims data processing and data standards (e.g., X12, FHIR) Payment Accuracy or Revenue Cycle Management Experience You will be: Driving top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams. Serving as a strategic and technical expert during sales engagements, partnering with sales to mature later-stage deals with payers, providers, and health information technology (HIT) partners. Delivering compelling presentations and demos of Availity payment accuracy solutions to current and prospective customers, either independently or alongside the sales team. Pitching payment accuracy solutions and strategy to payer department leaders (claims operations, payment integrity, provider relations), provider leaders (revenue cycle), and HIT partners (technology and operations). Developing solution proposals and crafting solution designs, including technical and data workflow diagrams, tailored to customer architecture and aligned with Availity's payment accuracy solutions. Contributing to RFP responses in collaboration with the growth and proposal management team. Supporting pilot engagements with existing and prospective customers in partnership with product management, presenting detailed analyses relevant to their payment accuracy use cases. Providing subject matter expertise to support customer success by incorporating strong data-driven ROI discussions and financial modeling into consultations with prospects and ongoing engagements, while also developing compelling case studies that aid in revenue retention and customer reference-ability. Advising customers and partners on software solutions, integration strategies, and delivery techniques, supporting implementation with a focus on technical design and functional alignment. Partnering with account management to ensure customer satisfaction, proactively developing risk mitigation strategies when needed. Leveraging deep understanding of targeted payment accuracy use cases to shape discovery and solutioning discussions that drive sales and expand customer adoption. Translating complex technical concepts into accessible language for non-technical audiences, dynamically adjusting communication to build rapport and trust. Collaborating cross-functionally to provide technical and product subject matter expertise to commercial and customer services teams. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Vice President, Product, Payment Accuracy Product Panel Video Interview Sales Panel Video Interview Final Interview with Chief Product Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As a Platform Engineer IV, you will be a senior technical contributor for a team that manages the infrastructure backbone of U.S. healthcare transactions. Availity processes 13+ billion clinical and financial transactions annually, and our Kubernetes control plane, observability stack, and private-cloud platforms are the engines that keep it running. This is not a “keep the lights on” role. You will: Own and evolve our Kubernetes (EKS/Istio) control plane at enterprise scale. Lead the tooling and support for observability and logging (New Relic, Splunk, Cribl, OpenTelemetry) with reliability as your north star. Oversee our EC2 application deployment pipelines and other mission-critical internal platforms in our AWS private cloud. Guide and mentor engineers while setting the bar for operational excellence. If you thrive where scale, reliability, and technical leadership intersect, this is your chance to make healthcare infrastructure more resilient, faster, and smarter. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in computer science or related field, or equivalent work experience. 7-10 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments). 3+ years of experience leading technical engineering efforts involving implementation and management of IT systems. Hands-on expertise with: Kubernetes/EKS administration at scale. Terraform, Helm, and AWS services (VPC, IAM, EC2, EKS, Istio). Observability and monitoring tools: Splunk, Cribl, Prometheus/Grafana, OpenTelemetry, New Relic. Linux (RHEL-based) systems administration, including SELinux. Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals. Strong leadership skills with the ability to motivate and guide technical teams. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Preferred: SaaS experience supporting large-scale, mission-critical systems. Familiarity with EC2 application deployment pipelines for packaged software (commercial and open source) and re-platforming to cloud-native environments. Knowledge of service mesh concepts (Istio, Linkerd, etc.). Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets). Experience with scripting/programming (JavaScript for Cribl, Python, etc.). You will set yourself apart with: You thrive in high-transaction, high-uptime environments and know how to balance operational rigor with engineering speed. You have experience leading hybrid infrastructure transitions (on-prem to cloud). You're as comfortable debugging a Splunk pipeline or tuning an Istio config as you are mentoring engineers on their career paths. You are self-motivated, operate with a sense of ownership to services, and are passionate about enabling teams to operate with efficiency. What you will be doing: Provide technical leadership for the infrastructure engineering and operations team focused on Kubernetes, observability, and platform services. Owning and advancing the Kubernetes/EKS control plane, Istio service mesh, and related networking/security features (mTLS, SSL/TLS). Managing observability and logging platforms including: Splunk (EKS + on-prem components, forwarders, deployment server). Cribl operational pipelines (EKS-based). New Relic SaaS integrations and Prometheus data ingestion. OpenTelemetry & KubeLogging/Banzai Operator for distributed tracing and logging pipelines. Prometheus/Grafana migrations from on-prem OCP to AWS for metrics scraping and synthetic monitoring. Overseeing EC2 application deployment pipelines for packaged software (commercial and open source) platforms hosted in AWS, including replatforming efforts away from EL7 to cloud-native solutions. Supporting legacy/on-prem platforms as they migrate into AWS (Tidal, Aries pipelines, provider Splunk, legacy base images). Driving infrastructure-as-code practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency. Collaborating with engineering, middleware, and product teams to define clear ownership, reduce friction, and ensure platform services enable-not block-delivery. Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption. Setting reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical video interview Senior leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a Senior Product Manager with expertise in Utilization Management (UM) and prior authorization workflows. This role will focus on developing and enhancing UM solutions that streamline prior authorizations, medical necessity reviews, and payer-provider workflows while ensuring compliance with regulatory guidelines. The ideal candidate will bridge the gap between business, clinical, and technical teams to optimize utilization management processes and reporting capabilities. Sponsorship, in any form, is not available for this position. Why you want to work on this team: You will have the opportunity to work on a cutting-edge solution that has the potential to reshape the way utilization management processes are handled in the industry. Utilization Management is a hot topic in the healthcare industry and Availity is well positioned as a bridge between payers and providers to make the process better for both parties. The work that the team is doing is one of disruption, accountability, and doing the right thing which equates to meaningful work. To be qualified for this position you have: Extensive experience in utilization management (UM). Candidates without UM experience would not be considered. Strong clinical background: inpatient and outpatient. Strong understanding of prior authorizations workflows, medical necessity reviews, and payer policies. This is required to be considered for the role. Knowledge of EHRs, claims processing systems, and utilization management platforms. Business acumen: ability to contribute to a business case, evaluate feasibility & scalability, ability to assess and drive ROI, background in contracting. Experience with AI-driven UM solutions and automation technologies. Strong understanding of utilization metrics, value-based care models, and population health analytics. Knowledge of regulatory and accreditation requirements. Ability to drive work with limited oversight. Desire to work in a fast-paced environment, with multiple competing priorities. You will set yourself apart with: Healthcare technology background. Product background highly preferred. Proficiency in analyzing data and finding actionable insights. Ability to manage ambiguity in a fast-paced environment. Hands-on experience with Tableau or other tools for reporting, data visualization, and healthcare analytics. Familiarity with coding (CPT codes) and payment accuracy. What you will be doing: Building business requirements for various product enhancements. Prioritizing additional product features to drive client adoption and speed to market. Managing pilot oversight to include working with pilot partners to drive business requirements, creating and monitoring KPI/OKR's, GTM planning, scaling, etc. Liaising to clinical team for CPT and Medical policy questions. Acting as the Utilization Management workflow SME. Prioritizing product feature build based on industry trends, client feedback, speed to value while balancing the overall product roadmap. Revamping standard client reporting package; be a business SME for data team to drive clarity in reporting needs. Building out product performance reporting, including specific client views (foundation for ROI and gainshare) and overall product performance. Serving as a SME for UM benchmarking for client specific opportunity analysis and client reporting against metrics. Supporting sales, marketing and client success teams by providing product demos, training, and analytics driven insights. Working with the delivery team after contract signature. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Hiring Manager Panel Video Interview Final Video with Hiring Manager Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at *************************** . Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers