Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum 6 months to 1 year in similar or the same role
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$25 - $27/hourly
$25-27 hourly Auto-Apply 22d ago
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Director of Rooms - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: the front office, guest services, housekeeping, security and gift shop. May have responsibility for recreation and tennis. May participate in total hotel management as a member of the Hotel Executive Committee.
Responsibilities
Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles).
Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last)
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
Maintains a friendly, cheerful and courteous demeanor at all times.
Ensures that the overall operation of the front desk is completed daily.
Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.
Works closely with housekeeping and maintenance to ensure property is maintained.
Hiring, motivating and training of staff.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
A four-year college degree or equivalent education/experience.
Experience
Four to five years of employment in a related position with this company or other organization(s).
Knowledge/Skills
This includes experiential knowledge required for management of people and complex problems.
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
Ability to make decisions with only general policies and procedures available for guidance.
Supervisory/management skills.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to respond to guest requests and questions over the phone
Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.
Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
Mobility -must be able to accomplish any task required of associates within assigned departments.
Continuous standing -must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week.
Driving required as necessary
Environment
Inside hotel and office environment 95% of shift
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$115,000 - $125,000/Annual
$115k-125k yearly Auto-Apply 19d ago
Front Desk Agent - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
One to two years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$24 - $26/hourly
$24-26 hourly Auto-Apply 60d+ ago
Executive Housekeeper
Davidson Hospitality Group 4.2
Oak Brook, IL job
Property Description
Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!
Overview
Are you a highly motivated and detail-oriented professional with a passion for cleanliness and exceptional guest service? Join our team as an Executive Housekeeper and lead our housekeeping department to new heights of excellence. With your high energy, enthusiasm, and commitment to delivering exceptional guest experiences, you will oversee all aspects of housekeeping operations, ensuring impeccable cleanliness, efficiency, and guest satisfaction. If you possess strong leadership skills and a proven track record in housekeeping management, apply now and be part of our dedicated team committed to providing unforgettable stays for our guests.
Key Responsibilities:
Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation
Develop and implement housekeeping policies, procedures, and quality standards
Monitor and control housekeeping budgets and expenses
Conduct regular inspections to ensure adherence to cleanliness and quality standards
Train, motivate, and mentor the housekeeping team to deliver exceptional service
Collaborate with other departments to meet guest expectations and address any issues
Maintain inventory of cleaning supplies and equipment
Uphold safety and sanitation standards, ensuring a healthy work environment
Join our team as an Executive Housekeeper and play a pivotal role in creating a clean and comfortable environment for our guests. Apply now to showcase your leadership skills and be part of a dynamic hospitality environment dedicated to providing unforgettable stays and exceptional guest service.
Qualifications
Bachelor's degree in Hospitality or related field preferred or equivalent experience
2+ years of housekeeping management experience, preferably in a hotel or resort setting
Knowledge of housekeeping and laundry operations
Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred
Strong leadership and team management skills
Ability to work well under pressure and handle multiple tasks simultaneously
Proficient in Microsoft Office Suite and hotel management software
Knowledge of inventories, scheduling, and productivity
Spanish a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Salary $88K
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $0.00 - USD $88,000.00 /Yr.
$88k yearly Auto-Apply 22d ago
Security Loss Prevention Officer
Remington Hotels 4.3
Chicago, IL job
Care in every heartfelt encounter
Security & Loss Prevention Officer
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you.
A career that lets your passion shine
Guardian and Protector. You ensure the safety and wellbeing of your Heartists, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.
$30k-37k yearly est. 2d ago
Executive Meeting Manager - Sofitel Chicago Magnificent Mile
Remington Hotels 4.3
Chicago, IL job
Pride in every treasured moment
Executive Meeting Manager
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you.
A career that lets your passion shine
You will execute engaging site inspections and creative proposals, while building and maintaining strong client relationships to achieve financial targets and exceptional meeting experiences. You will confirm and review all event details with clients prior to arrival, including rooming needs, menu selections, and program schedules, to ensure seamless execution. By collaborating closely with operational departments, you will deliver service excellence that exceeds client expectations, driving customer loyalty. You will also meet with clients prior to departure to confirm contract fulfillment and explore opportunities for future business.
$51k-61k yearly est. 2d ago
Banquet Chef - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Plan and manage the banquet kitchen staff in the procurement, production, preparation and presentation of all food for the banquet department in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Responsibilities
Position is responsible for long and short term planning and day-to-day operations of the banquet kitchen and related areas.
Recommends menu and procedural changes.
Recommends the budget and manages food and labor costs within approved budget constraints.
Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product.
Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate.
Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner.
Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Qualifications
Education/Formal Training
One or two years of post-high school education
Manager Allergens Certification
Food Safety Manager Certification
Experience
Experience required by position is from two to three full years of full employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Requires oral and written communication skills.
Must have moderate hearing -to hear equipment timers and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate speech communication skills to be able to communicate with staff. Must have moderate comprehension and literacy to read and understand all BEO's.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
Standing usually during preparation or plate -up to one hour at a time, usually 3-5 times a day.
No climbing required.
No driving required.
Environment
Inside 95% of full shift
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$80,000 - $90,000/Annual
$80k-90k yearly Auto-Apply 23d ago
Maintenance Engineer 1 (Entry-level) - Engineering - Hotel Lincoln
Davidson Hospitality Group 4.2
Chicago, IL job
Property Description
Join the Team at Hotel Lincoln! Perched in the heart of Chicago's lively Old Town, Hotel Lincoln isn't just a place to stay-it's a place where personality shines. Our eclectic, boutique vibe pairs sweeping views of Lincoln Park and Lake Michigan with the kind of Midwestern charm guests rave about. Steps from the Lincoln Park Zoo, North Avenue Beach, Navy Pier, and the best of downtown, we're at the center of it all.
If you're passionate about hospitality, love a workplace with character, and want to be part of a team that delivers an unforgettable Chicago experience every day-Hotel Lincoln is where you belong.
Overview
***OVERNIGHT ENGINEER*** 11:00pm - 7:30AM
Looking for an exciting and rewarding career in maintenance engineering? Our hotel or resort is looking for an Entry Level Maintenance Engineer to join our team. As a Maintenance Engineer, you will play a vital role in ensuring our property remains in top condition for our guests. You will be responsible for performing routine maintenance and repair work, troubleshooting problems, and ensuring all equipment is operating safely and efficiently. If you have a passion for working with your hands, enjoy solving problems, and have a strong attention to detail, then this is the perfect opportunity for you! Apply today to join our team!
Qualifications
Basic knowledge of electrical, plumbing, and HVAC systems
Strong problem-solving skills
Ability to work independently and as part of a team
Strong attention to detail
Good communication skills
Willingness to learn and take on new challenges
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $28.00 - USD $30.00 /Hr.
$28-30 hourly Auto-Apply 60d+ ago
Culinary Supervisor
Davidson Hospitality Group 4.2
Chicago, IL job
Property Description
Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team!
Overview
We're seeking a highly motivated and skilled Culinary Supervisor to join our team! As a Culinary Supervisor, you'll manage the kitchen food service and have the opportunity to work with an amazing team of culinary professionals in a fast-paced and dynamic environment. We're looking for someone who has a passion for food, excellent leadership skills, and the ability to create and implement new ideas.
As a Culinary Supervisor, you'll have demonstrated success as a cook and maintain the hands on approach. In addition, you will be responsible for overseeing and coordinating the activities of our culinary staff, ensuring that all meals are prepared to the highest quality standards, and managing inventory and food costs. You'll also be responsible for developing and implementing new menu items, as well as training and mentoring our culinary staff.
Overall basic knowledge of cooking techniques in both a la carte and banquet settings, and able to carry out tasks in both planned and troubleshooting scenarios, influences speed and accuracy of the team and has positive impact on cleanliness, organization and overall health of the kitchen.
If you're passionate about food and have experience leading a culinary team, we'd love to hear from you!
Qualifications
3 years experience in the food and beverage industry
Six months to one year in a supervisory position
Some wine and fine food knowledge helpful
Read, write and speak English fluently
Food/Beverage Service Worker Permit, where applicable
Ability to communicate effectively with the public and other Team Members
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $27.00 - USD $27.00 /Hr.
$27 hourly Auto-Apply 54d ago
PublicArea Attendant
Highgate Hotels 4.5
Chicago, IL job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
La Quinta Chicago Downtown
One South FranklinChicago, IL 60606
Overview
This position is an evenings only position for La Quinta Chicago Downtown. The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.
Responsibilities
* Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
* Use proper two-way radio etiquette when communicating with other employees.
* Practice safe work habits to ensure safety to guests, fellow employees and self.
* Handle items for "Lost and Found" according to the hotel standards.
* At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
* Report maintenance issues to Housekeeping Supervisor/Manager.
* Be familiar with correct guestroom cleaning procedures to assist if needed.
* Deliver any clean linen to assigned sections, if necessary.
* Pick up Room Attendant's dirty linen or trash as needed.
* Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
* Vacuum guest corridors.
* Keep hallways, public areas and closets neat and organized.
* Maintain cleanliness and sanitation in public restrooms.
* Adhere to the schedule for project cleaning of public areas.
* Maintain the stairwells to hotel standards.
* Keep ash urns clean and filled with sand.
* Ensure overall guest satisfaction.
Qualifications
* High School diploma or equivalent
* Experience in a hotel or a related field preferred.
* Previous Housekeeping experience highly preferred.
* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, personal protective equipment (PPE), and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Maintain a warm and friendly demeanor at all times.
$26k-31k yearly est. Auto-Apply 6d ago
Assistant Director of Finance
Sage Hospitality 3.9
Chicago, IL job
Why us?
Why Us - The Blackstone (1)
Supervise and coordinate the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations. Assist and support the Director of Finance in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. May recommend and implement operational changes.
Responsibilities
Supervise the Payroll, Accounts Payable, Accounts Receivable, Cashier and Night Audit employees; interview, recommend hiring, train, develop, empower, schedule, coach and counsel, recommend and conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Supervise the daily accounting operations ensuring compliance with the SOPs and Federal, State and local laws and regulations.
Analyze and reconcile all general ledger accounts and bank statements to ensure financial information is available and accurate.
Prepare financial statements and reports to ensure accurate, timely information is available for management.
Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners.
Train, monitor and coordinate the implementation and maintenance of financial and cash controls and information flow throughout the other departments in the hotel to ensure compliance, accurate records and minimize liabilities, losses and expenses.
Resolve problems and ensure maintenance of the accounting systems and equipment to ensure smooth operations.
Analyze and be familiar with tenants, leases and rent reports and ensure hotel is in compliance with hotel leases and management contracts.
Has a fiduciary responsibility to company and management.
Assumes the responsibilities of the Director of Finance in his/her absence.
Qualifications
Education/Formal Training
A four-year college degree (accounting preferred) or equivalent education/experience.
Experience
One to two years of employment in hospitality management or hospitality accounting
Knowledge/Skills
Requires knowledge of all the functions performed by the subordinate reporting directly or indirectly to the Hotel Director of Finance.
Requires advanced knowledge of the accounting, finance and hospitality professions. Requires experiential knowledge for management of people and complex problems.
Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions.
Ability to make decisions guided by established policies and procedures.
Ability to communicate so as to provide information and services, supervisory skills.
In addition to these fundamental requirements, an Assistant Director of Finance must also be knowledgeable in the following areas: Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package, Interviewing and evaluation of applicants as well as current employees
Excellent hearing required to train and deal with management, employees.
Excellent vision required to read reports, computer, etc.
Excellent speech communication skills required to train and deal with management, employees.
Excellent comprehension and literacy required for reports, computers, ledgers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling, carrying - limited lifting, pushing, pulling or carrying up to 15-20 lbs. Generally boxes, computer equipment.
Limited bending/kneeling required when arranging supplies or equipment.
Mobility - limited, between offices and departments.
Infrequent continuous standing, climbing or driving required.
Environment
Work inside 95% of work period.
Benefits
Eligible to participate in Sage bonus plan. Up to 20% of your salary.
Unlimited paid time off
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
$50 cell phone reimbursement
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary USD $73,000.00 - USD $76,000.00 /Yr.
$73k-76k yearly Auto-Apply 15d ago
Operations Intern- Select Service Summer 2026
Highgate Hotels 4.5
Chicago, IL job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Overview
Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments and rotate among multiple hotels. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.
Responsibilities
* Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Maintain a friendly and warm demeanor at all times.
Qualifications
* We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
* This role has direct involvement with both management and employees and strong communication skills are required.
* Applicants must also have the ability to multi-task in a fast-paced environment, have the confidence to provide feedback to management and have strong follow through.
* This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
$27k-33k yearly est. Auto-Apply 60d+ ago
Complex Chief Engineer
Highgate Hotels 4.5
Bloomingdale, IL job
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Bloomingdale
275 Knollwood DriveBloomingdale, IL 60108
Overview
The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.
Responsibilities
* Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
* Ensure the hotel is in compliance with all local, state and federal laws.
* Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
* Create and post all Engineering staffs schedules.
* Create and adhere to annual budget for department.
* Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
* Create and implement preventative maintenance program for all hotel equipment.
* Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
* Actively participate in energy conservation programs.
* Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
* Ensure compliancewith the Americans with Disabilities Act (ADA).
* Assist with the administration of all vendor contracts controlled by the engineering department.
* Ensure that room maintenance requests are handled in a prompt and courteous manner.
* Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary.
* Assist as necessary with special projects and renovations.
* Support and participate in all Highgate Hotel programs.
* Participate in Highgate Hotel Safety Committee.
* Complex Engineer: Will oversee 2 properties located in the same area
Qualifications
* At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
* High school diploma or equivalent required.
* Stationary Engineer's license if required by local code.
* HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
* Long hours sometimes required.
* Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
* Complex Engineer: Will oversee 2 properties located in the same area
$65k-121k yearly est. Auto-Apply 60d+ ago
Engineer 1
Highgate Hotels 4.5
Rosemont, IL job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn Ohare/Rosemont
7101 Chestnut StRosemont, IL 60018
Overview
The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
Responsibilities
* Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
* Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
* Take required readings on equipment.
* Test cooling tower and record readings.
* Replace and program televisions as needed.
* Replace light switches, receptacles, light bulbs and fixtures.
* Perform furniture repair.
* Replace and repair pumps.
* Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
* Understand and be able to read blueprints and wiring diagrams.
* Trace and repair all types of water lines.
* Troubleshoot and repair kitchen equipment.
* Maintain repair and preventive maintenance records.
* Perform and maintain work to local, state and Federal codes.
* Test, clean and repair swimming pools and spas.
* Paint designated areas.
* Repair and finish sheet rock.
* Repair all types of wall coverings.
* Repair and program hotel electronic lock system.
Qualifications
* High School diploma or equivalent and/or experience in a hotel or a related field required.
* At least one year of progressive experience in a hotel or related field preferred.
* Trade school and/or College course work in related field helpful.
* Flexible and long hours sometimes required.
* Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
$31k-53k yearly est. Auto-Apply 36d ago
Barista
Davidson Hospitality Group 4.2
Chicago, IL job
Property Description
Join the Team at Hotel Lincoln! Perched in the heart of Chicago's lively Old Town, Hotel Lincoln isn't just a place to stay-it's a place where personality shines. Our eclectic, boutique vibe pairs sweeping views of Lincoln Park and Lake Michigan with the kind of Midwestern charm guests rave about. Steps from the Lincoln Park Zoo, North Avenue Beach, Navy Pier, and the best of downtown, we're at the center of it all.
If you're passionate about hospitality, love a workplace with character, and want to be part of a team that delivers an unforgettable Chicago experience every day-Hotel Lincoln is where you belong.
Overview
Are you a coffee enthusiast with a passion for crafting the perfect cup of joe? Join our team as a Barista and showcase your skills in our vibrant and fast-paced coffee shop. We are seeking a talented and customer-focused individual who can provide exceptional service and create delicious coffee beverages that will leave our guests craving for more.
Summary:
Prepare and serve a variety of coffee beverages, including espressos, lattes, cappuccinos, and more
Engage with customers, taking their orders, and providing recommendations based on their preferences
Create latte art and ensure each drink is beautifully presented
Maintain a clean and organized work area, including the coffee machines and equipment
Follow health and safety guidelines to ensure the quality and freshness of our coffee products
Upsell additional items such as pastries, snacks, or merchandise
Handle cash transactions and operate the cash register accurately
Provide friendly and efficient customer service, ensuring each guest feels welcomed and valued
If you have a passion for coffee and enjoy creating memorable experiences for guests, we invite you to join our team as a Barista! Apply now to be part of our energetic and talented team and showcase your skills in crafting exceptional coffee beverages.
Qualifications
Previous experience as a Barista or in a similar role is preferred
Knowledge of coffee brewing techniques and equipment
Familiarity with various coffee beans and blends helpful
Excellent customer service skills and ability to work in a fast-paced environment
Attention to detail and ability to maintain a clean and organized work area
Ability to work a flexible schedule, including weekends and holidays
Willingness to learn and adapt to new recipes and techniques
Prior cash handling experience
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $18.00 - USD $18.00 /Hr.
$18 hourly Auto-Apply 54d ago
Laundry Attendant
Highgate Hotels 4.5
Rosemont, IL job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn Ohare/Rosemont
7101 Chestnut StRosemont, IL 60018
Overview
The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Responsibilities
* Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
* Understand operation of washing machines and dryers.
* Load and unload washes according to standards.
* Wash and dry all dirty linens, towels, rags, etc.
* Sort all hotel linen according to type, color, size, etc.
* Pre-treat all stained linen before washing.
* Clean dryer filter daily and maintain all equipment as trained.
* Operate iron as per standard and ensure that it is shut off at the end of day.
* Sweep and mop laundry floors, storing all linens off the floor.
* Fold towels and linens.
* Remove and sort dirty linens and towels from laundry carts.
* Keep laundry carts clean and free of debris.
* Maintain clean work area.
* Sort clean laundry according to type and load carts.
* Ensure overall guest satisfaction.
Qualifications
* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
$26k-31k yearly est. Auto-Apply 36d ago
Sales Coordinator
Highgate Hotels 4.5
Chicago, IL job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
La Quinta Chicago Downtown
One South FranklinChicago, IL 60606
Overview
The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
* Answer telephone and email messages. Respond accordingly.
* Open and distribute mail.
* Maintain and stay abreast of the latest computer programs/innovations (as applicable).
* Filing of all pertinent correspondence in a timely manner.
* Type all correspondence pertaining to department.
* Maintain adequate inventory of office supplies.
* Responsible for the smooth operation of the office.
* Type and distribute meeting minutes.
* Maintain trace file as needed.
* Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
* Assist with daily operations of the Business Center as needed.
* Assist in copying/faxing/mailing.
* Greet guests/clients/employees when necessary.
* Attend meetings/training as required by management.
Qualifications
* High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
* At least 3 to 5 years of progressive experience in a hotel or related field preferred.
* College course work in related field helpful.
* Computer knowledge/skills required.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
$33k-40k yearly est. Auto-Apply 42d ago
Assistant Director of Food & Beverage - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Plan and manage the Restaurant(s), Room Service and Lounge(s) in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant(s), Room Service and Lounge(s). Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets.
Responsibilities
Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
Qualifications
Education/Formal Training
Four-year college degree or equivalent education/experience.
Manager Allergens Certification
Food Safety Certification
Alcohol Certification
Experience
Four to five years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession.
This includes experiential knowledge required for management of people, complex problems and food and beverage management.
Ability to analyze activities or information and arrive at logical conclusions.
Requires supervisory/management communication skills.
Excellent communication skills due to telephone and face-to-face interaction with guests, corporate office and associates.
Good speaking skills for guest, corporate, vendor and associate interaction 100% of work day.
Written guest communication, administrative responsibilities and Human Resource responsibilities requires excellent reading and writing abilities 100% of the work day.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
Bending/kneeling -as directed above.
Physical ability to supervise on-floor activities required 60% of work day. No continuous standing.
Climbing Stairs -up to 20 steps 20%of work day.
No driving required.
Chemicals/Agents - Limited access in the course of supervising the sanitation of the operation.
Environment
Inside 90% of work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in-coolers, temperatures ranging as low as 30 degrees. Chemicals/Agents -Limited access in the course of supervising the sanitation of the operation
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$85,000 - $95,000/Annual
$85k-95k yearly Auto-Apply 22d ago
Bartender
Davidson Hospitality Group 4.2
Oak Brook, IL job
Property Description
Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a renowned property, we are seeking dedicated and passionate individuals to be part of our team. With its breathtaking natural surroundings, elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook offers a unique and tranquil work environment. As an employee, you will have the opportunity to deliver outstanding hospitality to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!
Overview
We are looking for an outgoing and friendly Bartender to join our team! As a Bartender, you will be responsible for crafting and serving a variety of drinks to our guests, providing exceptional customer service, and ensuring a memorable experience for our guests. The ideal candidate should possess a passion for mixology, a strong work ethic, and excellent communication skills. If you are someone who loves interacting with people, is knowledgeable about a wide range of drinks, and is committed to delivering exceptional service, then we want to hear from you!
Qualifications
Prefer 1 year of bartending experience
Food/Beverage Service Worker Permit, where applicable
Display knowledge of drink recipes, drink and wine merchandising specials
Excellent customer service and communication skills
Read, write and speak English fluently
Working knowledge of drink service and bar terminology
Meet minimum age requirement of jurisdiction
Ability to work a flexible schedule including nights, weekends, and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Hourly Rate $15.25 plus tips
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $0.00 - USD $15.25 /Hr.
$15.3 hourly Auto-Apply 10d ago
Lounge Manager - OEM
Davidson Hospitality Group 4.2
Chicago, IL job
Property Description
Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team!
Overview
Are you a dynamic and passionate leader with a love for hospitality and exceptional dining experiences? Join our team as a Restaurant Manager and take charge of our vibrant restaurant, where culinary excellence and top-notch service meet. We are seeking an energetic and experienced individual who can inspire a team, drive guest satisfaction, and ensure the smooth operation of our restaurant.
Summary:
Lead and manage the daily operations of our restaurant, ensuring high standards of service and guest satisfaction
Create a welcoming and memorable dining experience for guests, going above and beyond to exceed their expectations
Develop and train a team of talented individuals, fostering a positive and collaborative work environment
Monitor and maintain food quality, presentation, and consistency to uphold our reputation for culinary excellence
Implement effective marketing and sales strategies to attract guests and increase revenue
Monitor financial performance, control costs, and optimize profitability
Ensure compliance with health, safety, and sanitation regulations
Stay updated with industry trends and make recommendations for menu enhancements and improvements
If you are a passionate leader with a love for the restaurant industry, we invite you to join our team as a Restaurant Manager! Apply now to be part of our vibrant culinary team and contribute to the success of our restaurant while creating unforgettable dining experiences for our guests.
Qualifications • 4 years experience in the food and beverage industry.• Six months to one year in a management position.• Must be able to schedule, forecast, and budget department.• Some wine and fine food knowledge helpful.• Read, write and speak English.• Ability to communicate effectively with the public and other Team Members. • Food/Beverage Service Worker Permit, where applicable.• Ability to communicate effectively with the public and other Team Members. Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $67,000.00 - USD $72,000.00 /Yr.