Pyramid Hotel Group jobs in Cincinnati, OH - 39 jobs
Lead Greeter/Cashier - PM
Davidson Hospitality Group 4.2
Cincinnati, OH job
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Lead Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Summary:
Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
Provide exceptional customer service, answering inquiries, and assisting guests with their needs
Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
Maintain a clean and organized work area, including the cashier station and lobby
Collaborate with other departments to ensure seamless guest experiences
Offer suggestions and recommendations for nearby attractions, dining options, and activities
Demonstrate a proactive approach in resolving guest issues or concerns
Become an ambassador for our brand, embodying our core values and helping to create an exceptional team environment
Assist Restaurant Manager with training and development of staff
Resolve employee and guest-related problems
Communicate with Manager on all matters relating to the Restaurant
Act as the on-the-floor supervisor of the Restaurant
If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Lead Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!
Qualifications
Excellent customer service skills
Strong communication skills
Read, write and speak English fluently
High energy and enthusiasm
Ability to multitask in a fast-paced environment
Strong attention to detail
Experience with cash handling and point-of-sale systems
High School diploma or equivalent
Ability to work flexible schedules, including weekends and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $18.00 - USD $18.00 /Hr.
$18 hourly Auto-Apply 8d ago
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Housekeeping Public Space Attendant - Holiday Inn Roberts Centre
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
The Holiday Inn/Roberts Centre is currently seeking a Public Space Attendant to join our Housekeeping Team!! This position is responsible for performing housekeeping duties to accommodate guest needs and ensures cleanliness of guest units and public areas while supporting the room attendants.
Our compensation package includes, medical, dental, vision, STD/LTD, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
PRIMARY RESPONSIBILITIES:
Ensure the safety of all guests and guests' belongings.
Dust all ledges and frames.
Clean and maintain all public area restrooms.
Stock and organize housekeeping closets during shift to ensure items are readily available to co-workers.
Must assist room attendants with retrieving items necessary for cleaning of guests' units as well as trash removal.
Responsible for removal of dirty linens and trash from guest units.
Perform projects assigned daily in response to Management/Supervisor request.
Required Skills, and Experience:
Previous housekeeping experience is preferred.
Customer service experience preferred.
Attention to detail.
Reliability.
Ability to work independently.
Must have evening and weekend availability
The Holiday Inn/Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$23k-27k yearly est. 6d ago
Sales Manager-Corporate Market
Davidson Hospitality Group 4.2
Cincinnati, OH job
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a dynamic sales professional with a passion for the hospitality industry? We have an exciting opportunity for a Sales Manager! Join our team and take your career to new heights by driving revenue and building strong relationships with clients. As a Sales Manager, you will play a key role in generating sales, developing strategies, and exceeding targets. Bring your energy, enthusiasm, and proven sales track record to our dynamic team.
Summary:
Lead the sales efforts to achieve revenue goals and exceed targets
Develop and implement strategic sales plans to attract new clients and expand existing accounts
Build and maintain strong relationships with corporate clients, event planners, and travel agencies
Conduct sales presentations, negotiate contracts, and close deals
Collaborate with the marketing team to develop promotional materials and campaigns
Stay up-to-date with industry trends and competitor activities
Attend trade shows, conferences, and networking events to generate leads
Provide exceptional customer service and ensure client satisfaction throughout the sales process
If you are a motivated sales innovator ready to redefine hospitality success, apply now and become our next Sales Manager! Join a team that values your unique talents, empowers your professional growth, and provides a platform to transform your career. Your potential to drive extraordinary business impact starts here.
Qualifications
Proven track record of success in sales, preferably in the hospitality industry
Strong negotiation and closing skills
Excellent communication and interpersonal skills
Ability to build and maintain relationships with clients
Results-driven mindset with a focus on achieving and exceeding sales targets
Knowledge of sales techniques and strategies
Familiarity with CRM software and sales analytics tools
Bachelor's degree in Business, Hospitality, or related field preferred
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $62,000.00 - USD $72,000.00 /Yr.
$62k-72k yearly Auto-Apply 9d ago
Restaurant Dishwasher - Ralphs American Grill
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
Ralph's American Grill is seeking a Dishwasher to join our team! This person will operate dish machine to wash soiled dishes, silverware, glasses, and other service ware including pots, pans, and utensils according to company procedures. Must be at least 18 years old.
Sets up dish machine with clean components to include grates, detergent, drying agent, water, etc.
Separates refuse for garbage can from scraps to be run through disposal.
Scrapes dishes as needed.
Pre-rinses dishes and glassware.
Pre- soaks silverware as instructed.
Maintains a steady pace with demand for dishes, glassware, silverware, pots, pans, utensils, lexan tubs, etc.
Operates dish machine with full rack only.
Participates in additional maintenance and cleaning chores as directed.
Observes careful work habits and conditions in those areas of sanitation, safety, breakage, and waste control.
Follows closing procedures on the break-down of the dish machine.
Sweeps and mops floor as needed and at the end of the shift.
Adheres to policies as set forth in the associate handbook and department manual.
Does any other duties requested by management.
Qualifications, Education, Experience, Skills, and Abilities:
Previous restaurant experience preferred
Highly organized
Very proficient at multi-tasking
Ralph's American Grill is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$23k-27k yearly est. 6d ago
Publics Space Attendant- World Equestrian Center
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
Essential Functions:
• Ensure cleanliness of public spaces according to daily assignment and standards. • Ensure the safety of all guests and guests' belongings. • Stock and organize housekeeping closets to ensure items are readily available.
• Empty and replace all trash liners within the trash cans
• Assist room attendants with retrieving items necessary for cleaning of guest units as well as trash removal.
• Complete detail cleaning items as assigned.
• Keep storage and supply clean and tidy.
• Other duties and projects assigned by management.
Physical Requirements:
These physical demands represent the physical requirements necessary for a team member to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of this position.
• Must be able to lift, push, pull, and carry a weight of 25lbs
• Must be able to work walking and or standing continuously for a period of 8 hours
• Team member may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
• Team member is often required to sit and use his or her hands and fingers to handle or feel
• Vision abilities required by this job include close vision
• Team Member must talk and hear
Qualifications, Education, Experience, Skills and Abilities
• High school diploma or equivalent preferred
• Prior experience in cleaning position preferred
• Excellent guest service and communication skills
• Excellent follow up and attention to detail skills required
• Passion and excitement for the hospitality/service industry
• Ability to work in high paced environment
Strong ability to Multitask
$25k-30k yearly est. 21d ago
Event Planning Manager
Columbus Hospitality 3.5
Centerville, OH job
The Ohioan Hotel & Event Center (Formally Nationwide Hotel and Conference Center is searching for an Event Planning Manager to join our team! This person will execute and manage assigned events (once contracted), while maximizing revenue and guest satisfaction by working cooperatively with all related Operations & Catering Teams to ensure the highest level of service. Generate reports on consistent basis around event revenue/terms of events.
Our attractive compensation package includes a competitive annual salary, medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.
Other perks and benefits! Come work with us, and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.
Essential Functions:
* Plan and help to execute events, and guest room related activities (related to assigned group), to ensure the obligations by the hotel and client are met with satisfaction. Act as liaison between Catering and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event.
* Manage and monitor room blocks according to contract specifications to include; room block cut-off dates, review room pick-up, and attrition.
* Conduct reporting as needed for group room blocks as well as revenue generated through the catering department.
* Manage marketing avenues for the Catering Department such as the Knot & Wedding Wire.
* Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful event experience. Organize and conduct pre/post meeting with assigned groups.
* Effectively upsell throughout the pre-meeting/event and event phase, to include: food and beverage, amenities, audiovisual and special request services.
* Once event is contracted, work with the Accounting Department on deposit schedule/method of payment.
* Review master group folios of each event for accuracy.
* Handling multiple meetings/and or events simultaneously and at different planning stages. Identifying operational challenges and/or opportunities related to meeting and/or event, and develops seamless solutions.
* Share responsibility of conducting planning program meeting with other Catering Events Planners.
* Assist with action plans, proposals and guest memos as well as other projects as assigned by Director of Catering.
* Participate in site tours with contracted clients as well as potential clients
* Greet clients prior to the start of their event to determine any additional needs or changes and that their expectations are being met. Implement such changes or additions by contacting the correct department.
* Work closely with conference services to assist in planning all types of meetings and events.
* Participate in the property Manager on Duty Program.
* Any additional tasks assigned to you by management.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
1. This position requires walking the property, to include site tours of the facility with guests and checking on events throughout the day.
2. Heavy workloads requiring the ability to exert up to 100 pounds of force and the ability to regularly lift 55 pounds.
Qualifications, Education, Experience, Skills, and Abilities:
1. High School Diploma.
2. Bachelor's Degree preferred or at least 2 years work experience in the hospitality/event planning industry.
3. Affiliations and Memberships with local Industry Associations such as ILEA, NACE & WPC a plus.
4. Experience with Delphi and Maestro operating systems preferred.
5. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Mail Merges, Email and Web searches.
6. Excellent interpersonal skills both in person, electronically and by phone with high level of professionalism to deal effectively with all types of personalities.
7. Superb organizational skills - ability to prioritize, multi-task, direct and solve problems effectively with little supervision.
8. Highly enthusiastic and self-motivated.
9. Time management and ability to prioritize projects.
10. Ability to work with and win over multiple personalities when planning one event for a successful overall outcome.
11. Ability to lead a team to fully deliver on guests' expectations.
12. Ability to work collectively and collaborate with multiple departments to ensure all details are communicated and flawlessly executed.
13. Eye for detail to ensure all spaces and set ups are worthy of a distinct, sophisticated events campus.
14. Ability to stay current and fresh with industry trends to provide our clients with progressive ideas that have "wow factor" for their event.
Travel
Local and regional travel may occasionally be required. This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired.
The Ohioan Hotel & Event Center (Formally Nationwide Hotel and Conference Center) is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check and drug test prior to employment.
$45k-62k yearly est. 54d ago
Banquet Set Up Associate - Holiday Inn Roberts Centre
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
The Roberts Centre located in Wilmington Ohio is currently seeking a Banquet Set Up Associate to assist our Banquets Team. The Banquet Set Up Associate is responsible for assisting with set up and tear down of events as well as ensuring the cleanliness of the facility.
Primary Responsibilities:
Follow the daily assigned set-up pack, Banquet Event Order and diagrams to accurately set meetings and social functions according to the sales contract and property standards.
Setup meeting and ballroom spaces to include moving and setting tables, chairs, staging, dance floor, etc.
Ensure all events are broken down in a timely manner upon conclusion of function.
Reset room for upcoming functions
Ensure that all storage spaces are clean, organized and secured on a daily basis.
Maintain the safety of the event center by ensuring all pathways, entrances/exits are free of equipment and obstacles.
Maintain and monitor all unused spaces daily to ensure the spaces are secure, clean and tour ready.
Report all damaged equipment to management for timely repair.
Other Duties as assigned by Management.
Required Skills:
• Physical strength to carry out multitasks.
• Ability to understand and comprehend diagrams.
• Able to react quickly to changes.
Required Experience: • Prior experience preferred but not necessary.
The Holiday Inn and Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$18k-22k yearly est. 15d ago
Guest Services Representative- World Equestrian Center
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
Essential Functions:
• Greet, register, and assign rooms to guests of facility • Responsible for issuing room keys and important information to guests • Responsible for making hotel reservations and checking hotel availability
• Verifies credit card authorization or collect cash payment for all guests
• Answer main telephone line and transfer to proper departments or guest rooms
• Review guest accounts and charges upon guest check-out
• Be familiar with daily events and shows on site
• Constant contact with housekeeping and maintenance departments with guest issues or concerns
• Ensure complete guest satisfaction
• Ensuring daily checklists are completed
• Completes any direct assignment from Manager
• Responsible for issuing and signing out Department Manager Keys
• Balance credit card and cash paperwork for entire day
• Process credit cards for Settlement
• Close out day for facility and print reports
• Insert information from day end reports into spreadsheets for General Manager and Ownership
• Performs other duties as directed by management.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
1. Physical requirement for particular tasks includes but are not limited to: standing for long periods of time, pushing, pulling, lifting, reaching and grabbing.
2. Associate must be able to stand / walk for up to 8 hours per day.
Qualifications, Education, Experience, Skills, and Abilities:
• High School diploma or equivalent
• Previous hospitality/service industry experience preferred, but not necessary
• Strong oral communication skills
• Professional, courteous attitude
• Strong computer skills
• Ability to work in a fast paced environment
• Strong Customer Service skills
• Ability to Multitask
• Flexible availability to include weekends is required.
$23k-27k yearly est. 14d ago
Assistant Housekeeping Manager
Davidson Hospitality Group 4.2
Cincinnati, OH job
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a detail-oriented and proactive individual with a passion for cleanliness and exceptional guest service? Join our team as an Assistant Housekeeping Manager and play a vital role in maintaining the highest standards of cleanliness and comfort for our guests. With your high energy and enthusiasm, you will support the Housekeeping Manager in overseeing the housekeeping operations, ensuring impeccable cleanliness and efficiency. If you thrive in a fast-paced environment and have a strong background in housekeeping management, apply now and be part of our dedicated team committed to providing an exceptional guest experience.
Key Responsibilities:
Assist the Housekeeping Manager in supervising and coordinating daily housekeeping operations
Ensure all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation
Develop and empower our housekeeping team through innovative training, positive coaching, and recognition programs that drive team performance and job satisfaction
Conduct inspections to ensure adherence to cleanliness and quality standards
Manage and track inventory of cleaning supplies and equipment
Assist in scheduling and allocating resources efficiently
Collaborate with other departments to meet guest expectations and resolve any issues
Uphold safety and sanitation standards, promoting a healthy work environment
Join our team as an Assistant Housekeeping Manager and contribute to the exceptional cleanliness and guest satisfaction of our hotel. Apply now to showcase your leadership skills and be part of a dynamic hospitality environment dedicated to creating memorable experiences for our guests.
Qualifications
Ability to communicate effectively with the public and other Team Members
2 years prior housekeeping experience
Read, write and speak English fluently
The ability to communicate in Spanish is helpful
Knowledge of scheduling, and productivity
High school math level required
Flexible schedule, including weekends and holidays.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $51,000.00 - USD $55,000.00 /Yr.
$51k-55k yearly Auto-Apply 9d ago
Lead Server - AM
Davidson Hospitality Group 4.2
Cincinnati, OH job
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a dynamic professional seeking to launch or advance your career in hospitality? Join our team as an AM Server and unlock exciting opportunities in a thriving restaurant environment. As an AM Lead Server, you'll not only deliver exceptional customer service but also develop valuable skills in team leadership, culinary knowledge, and guest relations.
Summary:
Provide friendly and efficient service to guests during breakfast and brunch hours
Take orders, deliver food and beverages, and anticipate guest needs
Demonstrate a thorough knowledge of our menu offerings, including dietary restrictions and special requests
Collaborate with the culinary team to ensure timely and accurate order delivery
Maintain a clean and organized dining area, adhering to sanitation and safety standards
Upsell menu items and promote special promotions or events
Handle guest inquiries, concerns, and complaints in a professional and proactive manner
Work collaboratively with the team to create a welcoming and enjoyable dining experience
Assist Restaurant Manager with training and development of staff
Resolve employee and guest-related problems
Communicate with Manager on all matters relating to the Restaurant
Act as the on-the-floor supervisor of the Restaurant
If you are a motivated and service-oriented individual who thrives in a dynamic environment, apply now to join our team as an AM Lead Server! We offer competitive wages, opportunities for advancement, and a supportive work culture. Showcase your passion for hospitality, deliver memorable dining experiences, and be part of a team that values your professional growth. Start your career journey with us and make a positive impact on our guests' mornings!
Qualifications
Previous experience as a server in a fast-paced environment
Strong customer service and communication skills
Ability to multitask and prioritize in a high-pressure environment
Knowledge of food and beverage menus, including dietary restrictions and allergens
Exceptional attention to detail and ability to deliver accurate orders
Positive attitude and willingness to go the extra mile for guest satisfaction
Ability to work early morning shifts and weekends
Basic math and cash handling skills
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $15.00 - USD $15.00 /Hr.
$15 hourly Auto-Apply 9d ago
Pub Manager
Columbus Hospitality, LLC 3.5
Centerville, OH job
Job Description
Essential Functions:
Manages all aspects of the food and beverage operations for our onsite Pub.
Create and maintain beer, wine and spirits menus and inventory while keeping informed of local and national trends in the beverage industry. Play an active role in creating marketing and cross-usage programs to maximize inventory and grow revenue. Put away all alcohol orders and keep storage areas organized.
Completes departmental paperwork such as F&B plan, resume summary, interdepartmental paperwork, BEO's, amenity forms, 10 day forecast, etc.
Complete and/or manage the completion of daily reports, paperwork, guest receipts and cash for and with the accounting department.
Complete weekly schedule, interview, hire, train and retain server and bartender team.
Work with the Pub team to ensure knowledgeable service, consistency and quality standards are met. Ensure proper alcohol handling and awareness by conducting monthly educational training.
Inventory, order, receive, organize, and distribute beer, wine, spirits, and non-alcoholic beverages on a weekly/monthly basis while maintaining the budgeted beverage cost.
Maintain all food and beverage equipment, china, glass, and silverware with the other Event Operations Managers to a predetermined PAR. Oversee storage, distribution and sanitation procedures including safety guidelines and OSHA requirements of said equipment.
Ensure the Pub is cleaned and organized according to the guidelines and standards set. Ensure a safe and secure environment is maintained throughout the meeting facility.
Provide daily support to Pub operations, delegating and assigning duties and responsibilities to staff members and monitoring their performance to ensure accurate and timely completion. Inspect individual's work and work areas, write and conduct performance reviews.
Interact with guests and maintain strong client relations ensuring that requests are communicated and executed successfully. Resolve guest concerns quickly, consistently, and professionally making sure all situations are promptly communicated with Assistant General Manager.
Flexible schedule based on business demands.
Act as the property MOD (Manager on Duty) along with all other property managers as needed.
Work to ensure a positive culture within the department and property.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
Position requires large amounts of time spent standing or walking
Heavy workloads requiring the ability exert up to 100 pounds of force and the ability to regularly lift 55 lbs.
Qualifications, Education, Experience, Skills, and Abilities:
1-2 years of previous bar/beverage supervisory experience with multiple beverage outlets organization or hotel
Bachelor's Degree preferred
TIPS certification preferred (will train)
Serve Safe and PIC certification preferred (will train)
Must have strong written and verbal communication skills
Must have strong math skills along with the ability to read, retain and train others on information from manuals and POS software
Previous experience with POS (point of sale) software and Delphi preferred
Intermediate knowledge of liquor, beer and wine products, trends, service and operation
Must have excellent customer relations skills
Willing to work evenings and weekends
Must understand proper service standards from a 4-diamond prospective
Travel
Local and regional travel may be required resulting in overnight trips. This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired.
Other perks and benefits! Come work with us and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.
The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$38k-54k yearly est. 7d ago
Sales Coordinator
Davidson Hospitality Group 4.2
Cincinnati, OH job
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Calling all dynamic sales professionals! Our award-winning hospitality brand is seeking an exceptional Sales Coordinator to elevate our customer experience and drive revenue growth. In this pivotal role, you'll be the strategic backbone of our sales team, transforming client interactions into lasting relationships. You'll leverage your communication prowess to not just meet, but exceed sales targets while creating unforgettable guest experiences. If you thrive in fast-paced environments and have a passion for turning opportunities into success, this is your moment to shine!
Qualifications
Present a professional appearance and confidence
Strong communication skills, both written and verbal
Excellent organizational and time management skills
Ability to work independently and as part of a team
Strong computer skills; proficient in Microsoft Office and database management
Previous experience in a sales or customer service role preferred
Knowledge of hotel or resort operations and sales processes
Positive attitude and strong work ethic
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $20.00 - USD $20.00 /Hr.
$20 hourly Auto-Apply 9d ago
Bistro Attendant AM/PM
Highgate Hotels 4.5
Dayton, OH job
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Dayton
7087 Miller LaneDayton, OH 45414 Overview
We are looking for an up-beat person who has a knack for hospitality and a passion to serve guests and customers. This position is for a mixed schedule. Mornings (5:30a - 11a) and Evenings (4p-11p).
Responsibilities
Responsibilities of the position include, but are not limited to:
Taking orders from guests
Cooking and preparing meals basic on specifications
Serving guests
Serving liquor and making alcoholic beverages
Bussing tables
Prepping food items
Cleaning kitchen/restauarant area
Taking inventories
Qualifications
The ideal candidate will have previous restaurant, kitchen, and or bartending experience. Food handling certifications or TIPS training a plus! This is an hourly position with the possibility to make more in tips.
$23k-28k yearly est. Auto-Apply 60d+ ago
Executive Chef
Columbus Hospitality, LLC 3.5
Centerville, OH job
Job Description
Essential Functions:
Provide leadership and oversight of all culinary operations, ensuring accurate and timely production for catering, restaurants, conference services, pub, room service, and employee dining.
Monitor industry trends, competitive offerings, and evolving guest needs to recommend and implement innovative menus, services, and operational improvements.
Design daily, seasonal, and event-specific menus to maximize guest satisfaction and revenue opportunities.
Collaborate with clients as needed to deliver customized culinary experiences.
Establish and enforce standards for quality, presentation, portioning, and consistency across all outlets.
Train, mentor, and supervise staff on menu execution, new recipes, and culinary techniques, with ongoing evaluation of performance.
Develop training and career progression plans to support team member growth.
Oversee kitchen operations, including equipment maintenance, sanitation, and safety compliance across all culinary and stewarding areas.
Conduct regular inspections to ensure compliance with hotel standards, state health codes, and safety regulations.
Manage food and labor costs through accurate forecasting, scheduling, and inventory control.
Recruit, hire, train, and develop team members while fostering a culture of accountability, recognition, and professional growth.
Prepare and submit reports in accordance with company requirements.
Lead and participate in daily, weekly, and monthly meetings to align with organizational goals.
Serve as a member of the Executive Committee, actively contributing to overall property leadership.
Perform additional duties as assigned by senior management.
Physical Requirements:
Ability to work in extreme temperatures and high-pressure kitchen environments.
Ability to stand and walk for extended periods.
Ability to lift up to 25 lbs. regularly and up to 55 lbs. occasionally; as Manager on Duty (MOD), may be required to exert up to 100 lbs. of force.
Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting.
Must possess full range of vision, hearing, and communication abilities.
Experience, Education, Qualifications and Skills:
Minimum of 2 years' experience as an Executive Chef or Executive Sous Chef in a multi-outlet, upscale, full-service operation with annual food and beverage revenue of $4M or more.
Culinary degree from an accredited institution and/or ACF Executive Chef certification preferred.
Demonstrated expertise in menu creation, recipe development, and food presentation.
Proven ability to manage food and labor costs within budget.
Exceptional organizational, communication, and leadership skills.
Strong financial acumen, including cost control and forecasting.
Proficiency with basic computer applications and culinary management systems.
Strong customer service orientation with the ability to build positive guest and client relationships.
Travel:
This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired.
Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
The Ohioan Hotel & Event Center (Formally Nationwide Hotel and Conference Center) is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$46k-66k yearly est. 15d ago
A Sudden Impulse Sales Associate- World Equestrian Center
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Primary Responsibilities: • Have a positive and friendly attitude when working with and greeting customers. • Organizing and cleaning the store daily. • Work with supervisors to ensure staff relations are all positive to help create a better work environment for all.
• Adherence to all safety rules and regulations.
• Additional duties as assigned by supervisor/management.
• Maintaining customers' orders and completing orders in a timely manner.
• Ensure that store stock is amply maintained.
This job description in no way states or implies that there are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be provided to enable an individual with disabilities to perform the described essential functions of the position.
• Associates may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
• Associates are often required to sit and use his or her hands and fingers, to handle or feel
• Vision abilities required by this job include close vision
• Associates must talk and hear
Qualifications, Education, Experience, Skills, and Abilities:
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Approachable with positive mindset.
• Basic math and computer skills.
• Working knowledge of retail POS system.
• Ability to work calmly and effectively under pressure.
• Self-motivated, organized, and ability to solve problems.
• Professional appearance.
$21k-29k yearly est. 22d ago
Event Set Up
Columbus Hospitality, LLC 3.5
Centerville, OH job
Job Description
Essential Functions:
1. Follow the daily assigned set-up pack and diagrams to accurately set meetings and social functions according to the sales contract and property standards. This will include disposing of trash, vacuuming, removing stains from carpet and walls, installing/uninstalling equipment and materials.
2. Ensure all storage spaces are clean, organized and secured on a daily basis. Maintain the safety of the conference center by ensuring all pathways, entrances/exits are free of equipment and obstacles.
3. Maintain and monitor all unused spaces daily to ensure the spaces are secure, clean and tour ready. Properly store meeting room supplies such as linen, notepads, candy, water, pens, chairs, tables, stage and dance floor.
4. Maintain proper care and use of equipment and report all damaged equipment to maintenance for timely repair.
5. Uphold the high standards of guest service by proactively assisting guests when needed.
6. Support the concierge with shipping and receiving to help deliver parcels to guests and associates.
7. Assist the sales and planning offices as needed to determine set-up layouts for future meetings including the mock sets of meeting spaces.
8. Perform additional duties as requested by a manager at various times in a timely fashion.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
1. Heavy workloads requiring the ability to exert up to 100 pounds of force and the ability to regularly lift 55 lbs.
2. Must be able to lift, pull and push heavy objects frequently throughout the shift.
3. Ability to bend, twist, reach and stand for extended length of time.
Qualifications, Education, Experience, Skills, and Abilities:
1. Must be able to work outside during all seasons and weather conditions
2. Flexible schedule to include nights, weekends and holidays
3. Ability to work in a team environment
4. Must have problem solving abilities, be self-motivated, and organized
5. Ability to multi-task is a must
6. English language and professional communications skills are beneficial
7. Previous hotel and event experience is favorable
8. Forklift certification is helpful
9. High school diploma or equivalent
Other perks and benefits! Come work with us, and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.
The Ohioan Hotel & Event Center (Formally Nationwide Hotel and Conference Center) is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$25k-31k yearly est. 13d ago
Sales Manager
Columbus Hospitality, LLC 3.5
Centerville, OH job
Job Description
Primary Responsibilities:
Strong customer service ethic, embracing the NHCC's mission statement with high emphasis on exceeding Clients' expectations at all times and always providing authentic hospitality to each and every Guest.
Establishes client base of companies, organizations, associations, travel agents and commercial businesses in defined geographic area or market segments through various methods of contact including: direct outside sales calls, telephone marketing, email marketing and networking for the purpose of securing business for the hotel property to ensure that pre-determined sales expectations are met and exceeded.
Negotiates room blocks, room rates, function space, food and beverage prices and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement or catering event order.
Participates in sales trips to key feeder markets and attends trade shows, based on hotel's budget and marketing plan, to maximize the generation of hotel sales and revenues.
Participates in industry and civic organizations and local community functions representing sales opportunities for the hotel.
Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies,
Assists the Director of Sales in the preparation of the department budget and sales objectives, action plans, and overall strategies of the property.
Ensures that current and prospective client databases are maintained, that files are kept current and accessible and that timely sales recap reports are submitted to the Director of Sales and Marketing.
Meets or Exceeds pre-determined prospecting, site visit and revenue goals.
Manages multiple projects and clients at any given time with the ability to adapt fluidly to the changing nature of client's needs.
Participates in NHCC's Manager on Duty Program.
Any other tasks assigned to you by management.
Qualifications, Education, Experience, Skills, and Abilities:
Bachelor's Degree or equivalent experience and a minimum of two years' experience in sales or marketing to include one year in hospitality or hotel sales.
Affiliations and Memberships with local Industry Associations such as MPI, PCMA, OSAP, HSMAI, SGMP a plus.
Experience with Delphi and Maestro operating systems preferred.
Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Mail Merges, Email and Web searches.
Excellent interpersonal skills both in person and by phone with high level of professionalism to deal effectively with all types of personalities.
Superb organizational skills - ability to prioritize, multi-task, direct and solve problems effectively with little supervision.
Highly enthusiastic and self-motivated.
Time management and ability to prioritize job duties and projects.
Ability to work with and win over multiple personalities when working toward a common goal for a successful overall outcome.
Ability to fully deliver on guests' expectations
Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
$46k-70k yearly est. 11d ago
AM Breakfast Cook - Part Time
Remington Hotels 4.3
Blue Ash, OH job
What you will be doing
Prepare all menu items following recipes and yield guides.
Meet with Sous Chef/Station Cook I to review assignments, anticipated business levels, changes and other information pertinent to the job performance
Start prep work on items needed for the particular menu of the day and assist Line Cooks on same throughout the shift.
Set up work station with required mis en place, tools, equipment and supplies. Breakdown work stations and complete closing duties at the end of last shift of the day.
Maintain proper storage procedures as specified by Health Department and hotel requirements. Follow food handling guidelines.
$30k-37k yearly est. 18h ago
Guest Services Agent
Highgate Hotels 4.5
Dayton, OH job
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Courtyard Dayton
7087 Miller LaneDayton, OH 45414 Overview
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
$22k-26k yearly est. Auto-Apply 60d+ ago
STARBUCKS BARISTA- World Equestrian Center
Columbus Hospitality, LLC 3.5
Wilmington, OH job
Job Description
Essential Functions:
• Works in the coffee shop prior to and during each show at The World Equestrian Center. • Take drink orders, prepare orders, cashing out customers via cash register and credit card machine.
• Responsible for general cleanliness and upkeep of all equipment.
• Ensure safe food handling procedures are being followed.
• Ensure fast and friendly service is being provided to all guests.
• Flexible availability required to include mornings and weekends.
• Communicate any department needs with Café Supervisor.
• Any other duties as assigned by management.
Physical Requirements:
• Must be able to lift, push, pull, and carry a weight of 25lbs
• Must be able to work walking and or standing continuously for a period of 8 hours
• Team members may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
• Team member is consistently required use his or her hands and fingers to handle or feel
• Vision abilities required by this job include close vision
• Team member must talk and hear
Qualifications, Education, Experience, Skills, and Abilities:
• High school diploma or equivalent
• Good communication skills
• Customer service skills required
• Ability to follow written and oral instructions