Pyramid Hotel Group jobs in Jacksonville, FL - 46 jobs

What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.

The General Manager of the Residence Inn by Marriott Jacksonville Butler Boulevard, a select-service, extended-stay hotel, will oversee all aspects of hotel operations, ensuring exceptional guest experiences, team leadership, and financial performance. Located in Jacksonville's Deerwood Park area, this 120-suite property caters to both business and leisure travelers with spacious accommodations featuring full kitchens and modern amenities. We are seeking a hands-on, results-driven General Manager who truly understands the nuances of select-service hotel operations-from staffing and scheduling to guest engagement and cost control. The ideal candidate will bring at least three (3) years of "Select Service" branded hotel management experience, along with strong financial acumen, operational expertise, and a passion for delivering service excellence in alignment with Marriott standards. This leader will be deeply involved in the day-to-day functions of the property, leading by example and fostering a culture of accountability, service excellence, and operational efficiency. Core Responsibilities: Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction in each interaction. Coordinate special programs, functions and incentives to improve guest service. Work in a cooperative and friendly manner with fellow associates. Effectively lead the Executive Committee to reach the goals of the property. Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR. Ensure the property is compliant in all departments, growing the business year over year. Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue. Coach and develop leaders to exceed performance expectations. Required Experience & Qualifications: Experience: Minimum of 3 years of hotel leadership experience, including at least 1 year as a General Manager of a select-service hotel Bachelor's degree in Hotel Management or related business field preferred. Experience in Rooms and/or Food & Beverage functions Strong business communication skills verbal and written Strong presentation skills and ability to lead team at leadership and hourly level Knowledge of federal, state and local employment laws and regulations High work ethic and self-initiative Strong computer skills in Microsoft Suite Some travel may be required Regular attendance according to established guidelines Proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation Professional image as perceived by subordinates, peers, superiors, guests and community Must possess basic computational ability Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Maintain calm and professional demeanor in sometimes high pressure situations Ability to converse calmly with upset associates, superiors and guests in intense emotional situations Ability to participate in and lead departmental and/or hotel team meeting Preferred Qualifications Hotel Experience: At least three (3) years of "Select Service" branded hotel management experience, ideally Marriott General Manager Experience: At least 1 year as a General Manager of a select-service hotel Operational Expertise: Deep understanding of select-service hotel operations, including front office, housekeeping, maintenance, and food & beverage. Hands-On Management Style: Willingness to be actively involved in daily operations and lead by example. Financial Acumen: Proven ability to manage budgets, control costs, and drive profitability through effective P&L oversight. Leadership & Team Development: Strong leadership skills with experience recruiting, training, and motivating high-performing teams. Communication & Collaboration: Excellent interpersonal and communication skills to engage with guests, staff, vendors, and ownership. Brand Compliance: Familiarity with Marriott brand standards and ability to ensure consistent execution across all departments. This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate. The Sales & Catering Administrator reports directly to the Director of Sales & Marketing Core Responsibilities: Perform job according to standard operating procedures At all times provide professional hospitality to all guests and clients Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team Assist sales team retrieving rooming list, deposits and banquet guarantees when needed Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions Order office supplies for sales office as directed by DOS Prepare sales kits for sales team Complete Sales Proposals, Contracts, BEOs and Banquet Checks Make copies of room contacts, group resumes and rooming lists, BEO's, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments Maintain office filing system Efficiently sort and distribute mail for the hotel Assist sales and catering associates as needed May perform additional duties as required

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Plan, manage, and lead the kitchen team in the procurement, production, preparation, and presentation of all food for the restaurant. Responsible for the creative direction, operational execution, food quality, labor and food cost control, and development of a team-oriented, professional kitchen culture. Works closely with the Executive Chef and front-of-house leadership to ensure consistency, compliance, and guest satisfaction. Responsibilities Manage daily kitchen operations including prep, service, cleaning, scheduling, and compliance with food safety standards. Develop, maintain, and refine menus with a focus on seasonality, creativity, quality, and profitability. Oversee back-of-house financial performance: manage labor and food costs, track waste, control ordering, and conduct inventory procedures. Train and develop Sous Chefs, Line Cooks, and Prep Cooks in culinary techniques, organization, food safety, and efficiency. Monitor food preparation and taste dishes to ensure standards are met prior to service. Enforce sanitation, cleanliness, and proper food handling standards at all times. Support and model a positive, respectful, and collaborative work environment. Collaborate with Executive Chef and FOH leadership to ensure smooth service execution and extraordinary guest experiences. Assist with recruitment, hiring, onboarding, and performance evaluations for BOH associates. Respond promptly and professionally to staff concerns, guest feedback, and operational needs. Promote continuous improvement in efficiency, product quality, and service standards. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 5 - 50 associates (varies by property, outlet size, and season) BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school diploma or equivalent required. A culinary degree or equivalent professional experience is preferred. ServSafe Manager certification required. Qualifications Minimum three years of experience as a Sous Chef or Chef de Cuisine in a high-volume or chef-driven kitchen. Demonstrated success in food and labor cost management, inventory control, and P&L performance. Must meet state and federal requirements for handling food and supervising kitchens. Knowledge/Skills Proficiency in a wide range of cooking techniques (e.g., sauté, grill, roasting, butchery, sauces). Ability to create prep lists, schedules, ordering systems, and cost analysis. Familiarity with kitchen inventory practices and ordering systems. Proficiency with spreadsheets and restaurant management software for labor and inventory. Ability to communicate clearly, respectfully, and effectively with staff and leadership. Strong leadership, training, and team development skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull, and carry up to 50 lbs. regularly. Frequent bending, kneeling, reaching, and handling during prep and service. Mobility - full range of mobility with ability to travel up to 300 feet regularly during the shift. Continuous standing and walking throughout the shift, particularly during service. Ability to hear and respond to staff and operational cues in a noisy kitchen environment. Ability to taste and evaluate food for quality standards. Ability to perform multiple tasks simultaneously, follow instructions, and remain organized in a high-pressure environment. Environment Physically strenuous - prolonged standing, walking, lifting, and carrying throughout the shift. Exposure to high heat from kitchen equipment and cold from refrigeration/freezer units. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license and required insurance. Responsibilities Greets and completes established procedures for arriving guests by beginning on time for the appointment and completing within the allotted time. Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. Effectively inform and educate our guests about specific wellness concerns. Handle guests' questions and concerns professionally and courteously. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products offered. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Actively promote home care programs, meeting minimum retail sales goals of 3%. If 3% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance. Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. Perform prep work, properly clean and restock room as required. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Handle guests' questions and concerns professionally and courteously. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Qualifications Education/Formal Training Must hold and maintain a current state license with a minimum of 500 hours of training. High School diploma or equivalent and required technical certificates Experience 1 year preferred Knowledge/Skills Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communication, including computer screens. Must be able to complete appropriate massage techniques to standard. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Full mobility - Ability to perform full functions of a massage therapist per industry standards for full shift. Lifting, pushing, pulling and carrying. Bending/kneeling - must be able to accomplish any task required of associates within assigned departments. Mobility - must be able to accomplish any task required of associates within assigned departments. Continuous standing - must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

Compensation Type Hourly Kessler Hotels Kessler Hospitality's portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties in Alabama, Colorado, Georgia, Florida, North Carolina or South Carolina, each hotel's exquisite art, music, and cultural influences are deliberately approachable. Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah's entertainment destination, and an elite ski lodge. Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with seven Autograph Collection branded hotels. Each property is a bold, original hotel carefully created with style and the individualist traveler in mind. Location Casa Monica Resort and Spa, Autograph Collection will immerse you in the rich history of our famed St. Augustine hotel, from ornate chandeliers to extraordinary art galleries. Originally built in 1888, this hotel is nestled in the heart of St. Augustine's Historic District and within walking distance to popular sites such as Flagler College, Lightner Museum, Castillo de San Marcos and St. George Street. Our beautifully appointed accommodations entwine vintage Moroccan charm with luxury amenities. Connect your mind and body with a soothing skin treatment at Poseidon Spa before indulging in the bold flavors of Mediterranean cuisine at our on-site restaurant, Cordova. Enjoy the service of our dedicated team, modern technology, and premier catering. From our Old-World grandeur to the unrivaled location, Casa Monica Resort and Spa is anything but ordinary. Overview The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths. Responsibilities Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees Understand operation of washing machines and dryers. Load and unload washes according to standards. Wash and dry all dirty linens, towels, rags, etc. Sort all hotel linen according to type, color, size, etc. Pre-treat all stained linen before washing. Clean dryer filter daily and maintain all equipment as trained. Operate iron as per standard and ensure that it is shut off at the end of day. Sweep and mop laundry floors, storing all linens off the floor. Fold towels and linens. Remove and sort dirty linens and towels from laundry carts. Keep laundry carts clean and free of debris. Maintain clean work area. Sort clean laundry according to type and load carts. Ensure overall guest satisfaction. Qualifications Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations

What you will be doing Efficiently and safely operate central HVAC equipment and mechanical equipment using sound engineering practices and specified corporate operating procedures. Accurately and efficiently repair and maintain food production and related kitchen equipment, laundry equipment, ice machines and refrigeration systems, boilers and plumbing systems and all electrical and natural gas distribution systems. Trouble-shoot electrical and pneumatic problems and repair them as quickly and economically as possible. Perform preventive and predictive maintenance on an on-going basis.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. Core Responsibilities: Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space. Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved. Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up. Responsible for maintaining a sales quota as assigned by DOS. Maintain total and complete sensitivity to customer satisfaction and guests' needs. Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers. Work in a cooperative and friendly manner with fellow associates. Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Perform any reasonable request as assigned or directed by management. Knowledge, Skills, and Competencies: Strong business communication and presentation skills, both verbal and written Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner Ability to work in a high demand, sometimes high pressure environment High work ethic and self-initiative Strong computer skills in Microsoft Suite Some travel is required Regular attendance according to established guidelines May be required to work varying schedules to reflect the business needs of the property Must possess basic computational ability Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Ability to participate in, and at times lead departmental and/or hotel team meetings Physical Requirements: Sit, stand and walk for varying lengths of time Lift approximately ten (10) pounds Good communication skills, both written and verbal Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

What you will be doing Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered. Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards. Train and supervise all new associates and provide on-going training for current staff. Check for early make-ups, special requests and VIPs. Maintain proper written records for lost and found. Run a departure report and recheck all rooms showing up in your assigned section. Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Responsibilities Complete opening and closing checklists. • Refer to Daily Prep List at the start of each shift for assigned duties. • Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment. • Understands and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. • Portions food products prior to cooking according to standard portion sizes and recipe specifications. • Maintains a clean and sanitary work station area including tables, shelves, walls grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. • Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen. • Attends all scheduled employee meetings and brings suggestions for improvement. • Promptly reports equipment and food quality problems to chef on duty • Inform chef on duty immediately of product shortages. • Uses our Standard Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees. • Performs other related duties as assigned by the chef or manager-on-duty. • Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. • Date all food containers and rotate as per the BOH General Operating Procedures and Inventory SOPs, making sure that all perishables are kept at proper temperatures. • Answer, report and follow executive or sous chef's instructions • Clean up station and take care of leftover food • Comply with nutrition and sanitation regulations and safety standards • Report any safety issues to the chef on duty • Maintain a positive and professional approach with coworkers and customers OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school education or equivalent experience. Experience Minimum one-year food service or related work. Knowledge/Skills • Requires an ability to work as a team member and an ability to communicate with kitchen staff. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lifting, pushing, pulling and carrying: All of these functions are essential primarily because of the heavy production associated with Banquets. Items include food, small equipment -75% of the time. • Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. • Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. • Continuous standing -during preparation, during service hours or during expediting, usually all day. • Must have moderate hearing to hear equipment timers and communicate with other staff. • Must have excellent vision to see that product is prepared appropriately. • Must have moderate comprehension and literacy to read use records and all special requests. • Lifting, pushing, pulling and carrying. Position regularly involves lifting food cases and metros weighing up to 70 lbs. Pushing and pulling carts is required. • Bending/kneeling: Regular bending to lift items and supplies. Periodic kneeling. • Mobility: Regularly moves all around kitchen. • Continuous standing: To complete a task, may be stationary for short periods of time. • Periodic climbing required. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

What you will be doing Efficiently supervise, guide and train all F&B associates in how to perform their job duties to the best of their abilities. Schedule, evaluate and direct all F&B personnel, including providing disciplinary action if necessary. Keep open communication between management and associates. Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs. Establish, direct and review liquor procedures to ensure adequate security and accountability. Participate in monthly department meetings, property MOD programs, weekly staff meetings, weekly restaurant, room service and lounge meetings, and monthly food and supplies inventory. Maintain constant control of sanitation levels and operating standards for the restaurant.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Ensure sanitation standards and cleanliness in all kitchen areas. Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Cleans both the front and back of the house as well as break room overnight in preparation for the following day's business. Responsibilities Sweeps, mops, empties trash throughout the kitchen to maintain a clean work environment. Mops kitchen floors, cleans all kitchen work surfaces as regularly schedules by management including walls, ceilings, hoods, vents, and ovens. Gathers all trash cans from kitchen work areas at the end of each shift and empties the trash, and washes the trash cans. Sweep loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Cleans the front of the house (sweep & mop floor, clean tables & chairs, wipe down bar area) Remove and wash all floor mats, replace when dry. Gathers all dirty dishware from the tubs brought to the dish room, rinses, and stacks in dish racks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dish-racks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans, and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct location. Notify Engineering of any maintenance concerns. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters, and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Performs other duties as assigned, requested or deemed necessary by management.OTHER RESPONSIBILITIES • All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training None Experience 6mos - 1 year of kitchen operations or dishwashing Knowledge/Skills Must have basic knowledge of dishwashing and business cleaning. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability to see minute objects at arms length, to read meters and controls. Must be able to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins. Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to understand and follow written or verbal instruction, or instruction by example. Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

What you will be doing Efficiently maintain bar supplies, including preparation of daily requisition, as necessary. Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed. Know drink recipes, prices and type of beverages available. Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction in each interaction. Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Why us? Along the quiet sands of Atlantic Beach, where the tide has whispered its secrets for generations, the story of One Ocean Resort & Spa began in the early 1970s as the humble Sea Turtle Inn, a seaside refuge for travelers chasing salt air and sunrise. Over time, the little inn grew into something grander, shaped by the rhythm of the waves and the changing dreams of coastal hospitality. In the mid-2000s, it was lovingly reborn as One Ocean, trading simplicity for polished elegance while keeping its soul rooted in the shore, and soon became a jewel of Northeast Florida, known for oceanfront luxury, glowing sunsets, and moments that linger long after checkout. Now, as the surf writes yet another line in its story, One Ocean is entering a new era, transforming into The Dune House at Atlantic Beach, a lifestyle luxury property designed to capture the spirit of modern coastal living, where relaxed elegance meets curated experience. This next evolution honors the past while inviting a new generation of guests to leave their footprints in the sand and carry forward a legacy shaped by wind, water, and timeless hospitality. Job Overview Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner. Responsibilities Read BEO and know how to complete a set-up. Set tables in assigned area correctly and uniformly. Keep station neat and clean while servicing guest per established policies and procedures. Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders. Complete assigned sidework. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times. Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays. Travel requirements - local travel for outside catering functions only. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits When you join our family as a full-time team member, you're not just starting a job - you're unlocking a world of perks! Enjoy top-notch benefits like medical, dental, and vision coverage, a 401(k) plan, disability and life insurance, exclusive room discounts, free daily meal, tuition reimbursement, and so much more. We're here to support you, both at work and beyond!

The Kitchen Manager serves to oversee every function of the kitchen to include purchasing, production, presentation and quality of food; hiring, training and development of employees; producing the highest quality food standards using excellent culinary skills. Core Responsibilities: • Efficiently supervise, guide and train kitchen associates to provide quality food production for both restaurants and banquets, focusing especially on timing, portions, food quality and sanitation/cleanliness. • Schedule, evaluate, supervise and direct all kitchen personnel, including utility and sanitation as well as the employee cafeteria, providing disciplinary action if necessary. • Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs. • Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved. • Monitor, direct and coordinate effective sanitation, cleanliness and organization efforts in food and beverage areas. • Responsible for the review and accomplishment of cost goals in the area of food cost, kitchen labor and related expenses. • Manage kitchen to adhere to OSHA and Food Handling Regulations. • Create menus and design menu items. • Coach and counsel associates, including managers. Develop Sous Chefs to further leadership roles. • Other duties as assigned to ensure effective operation of the overall hotel.

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Warmly welcome patrons as they arrive at the venue. Ensure a positive first impression and provide friendly customer service. Verify the age and identification of guests to ensure compliance with legal drinking age requirements. Enforce venue policies related to entry, dress code, and behavior. Maintain an organized and efficient entry queue to prevent overcrowding. Manage the flow of patrons to ensure a smooth and orderly entry process. Clearly communicate venue policies and rules to patrons. Address questions or concerns from guests in a professional manner. Work closely with security personnel to maintain a safe and secure environment. Report any issues or incidents promptly to the appropriate staff members. Keep an eye on patron behavior within the venue and address any disruptions diplomatically. Alert security or management to any potential issues. Keep the immediate area around the entrance clean and organized. Assist in maintaining the overall cleanliness of the entrance and lobby areas.